RENPHO Foot Massager User Manual
Model: RF-FM059
Thank you for your purchase of the RENPHO Foot Massager. This manual provides important information for safe and effective use. Please read carefully to ensure safety and avoid property damage. Non-compliance may lead to serious injury or property damage.
Important Safety Instructions
- DO NOT use this product as a substitute for medical attention.
- DO NOT use this product for more than 30 minutes at a time. Allow at least a 30-minute cool-down period between uses. Extensive use can lead to overheating and reduce the product's lifespan.
- Unattended use of heat by children or incapacitated persons may be dangerous.
- This product is not for use by children under 9 years old.
- This appliance must not be used by persons insensitive to heat or other vulnerable individuals unable to react to overheating when using the Heat Function.
- This product is not intended for medical use; it provides a comfortable massage.
- Consult your doctor before use if you have any health concerns, are pregnant, have diabetes, or are ill.
- Individuals with pacemakers should consult a physician before using this product.
- Massage should be pleasant and comfortable. If pain or discomfort occurs, stop use and consult your doctor.
- Never use the massager on open wounds, discolored areas, areas of poor circulation, or swollen/burned/inflamed areas, or areas with skin eruptions or sores.
- DO NOT use the machine under the influence of alcohol, sleeping pills, or sedatives.
- Temporary itching, tingling, or redness on the skin where the massager was used is normal and should disappear soon. If symptoms persist, consult a doctor.
- To prevent bruising, do not press too hard on the device.
- DO NOT leave the appliance unattended when in use or plugged in. Ensure children cannot touch or pull the power cord.
- To prevent electric shock, do not immerse the appliance, cord, or power adapter in water or other liquids.
- DO NOT use or store the product near sinks, baths, showers, or running water.
- DO NOT use in the bath, shower, spa, or pool.
- Always disconnect the power adapter from the power outlet after use.
- DO NOT use this appliance if it has been dropped or if any part (including the cord or power adapter) is damaged.
- Using accessories not intended for this appliance may cause injury or damage.
- DO NOT place this unit on uneven surfaces or where it could be subject to heat sources (radiators, stoves), direct sunlight, or excessive dust.
- This appliance should not be placed near hot gas or electrical burners or in a heated oven.
- Always switch off the appliance before disconnecting from the power supply. Never pull the cord to disconnect; grasp the plug/adapter body.
- There are no user-serviceable parts in this appliance.
- If the appliance is to be used by a third party, supply the instruction manual.
- Ensure children and babies do not play with plastic bags or packaging material.
- DO NOT operate with wet hands or feet.
- DO NOT carry the appliance by the power cord.
- DO NOT use the appliance while sleeping or feeling sleepy.
- DO NOT use this product before bed, as it is stimulating and may delay sleep.
- DO NOT use this product while in bed.
- DO NOT use machinery or heavy equipment while using this appliance.
- DO NOT cover the appliance while in use, as it may overheat, causing fire, electrocution, property damage, or injury. Prolonged heat application can cause skin burns.
- This appliance is intended for human use only; not for animals or pets.
- DO NOT allow pets or animals to lie on or chew the appliance or its cord.
- Never touch an appliance that has fallen into water; unplug immediately.
- Position the power adapter cord to prevent it from being walked on, tripped over, or pinched.
- DO NOT store or use the appliance in high-temperature areas.
- If the power adapter or cord is damaged, do not use it; dispose of it safely.
- For indoor domestic use only. Industrial or commercial use voids the warranty.
- No liability is accepted for damage caused by non-compliance with instructions or improper use.
Additional Safety Instructions Relating to the Plug and Power Cord
- If using an extension cord, its technical specifications must match or exceed those of this appliance.
- Do not allow the cord to hang over the edge of a work surface or contact hot surfaces.
- If the cord or plug is worn or damaged, do not use.
About the RENPHO Foot Massager
1. Specifications
- Model: RF-FM059
- Input: 12V=2.5A
- Rated power: 30W
- Heating area: Bottom
- Timer: 15min/30min
- Material: ABS + Lycra fabric
- Heating temperature: Below 50°C/122°F
- Color: Black / Red / White / Silver
2. What's in the box
- Renpho Foot Massager x 1
- Adaptor x 1
- User Manual x 1
3. Product Introduction
The massager features a control panel and a detachable foot cover with a zipper.
Control Panel Functions:
- Time: Select 15 or 30 minutes automatic shut-off. (Red indicator for 15 min, Blue for 30 min)
- Knead Intensity: Select kneading intensity: Low (L), Medium (M), High (H), or OFF.
- Power: Turns the massager ON/OFF.
- Air Intensity: Select air pressure intensity: Low (L), Medium (M), High (H), or OFF.
- Heat: Turns the heating function ON/OFF.
4. Function
- Time: Select 15 or 30 minutes automatic shut-off.
- Knead Intensity: Select the kneading intensity among low (L), medium (M), high (H), or OFF.
- Air Intensity: Select the air pressure intensity among low (L), medium (M), high (H), or OFF.
- Heat: Press to turn on/off the heating function.
Using the RENPHO Foot Massager
Enjoying a foot massage for 15 or 30 minutes once or twice daily can relieve muscle pain, improve blood circulation, and help with insomnia symptoms. Limit massaging to 15-30 minutes; longer sessions may cause mild pain.
- Connect the plug to the power source. The Power indicator should flash, and the massager will be in standby.
- Remove the protective film from the touch panel before use.
- Press the Power button. The knead and air intensity will default to low (L), and the auto shut-off will be 15 minutes (indicator light red).
- Press the Time button to change the auto shut-off to 30 minutes (indicator light blue).
- Press the Knead Intensity and Air Intensity buttons to adjust intensity (L, M, H, OFF).
- Press the Heat button to turn the heating function on/off.
Note: The heating function requires the air pressure and/or kneading functions to be active. It cannot work alone.
TIPS: Use your thumb to press buttons for better touch sensitivity.
The foot massager fits up to US Men's size 12 (EU Men's size 46).
To remove and wash the foot cover:
- Step 1: Open the zipper on the foot cover.
- Step 2: Detach the foot cover.
- Step 3: Secure the foot cover with the velcro strap.
- Step 4: Wash the foot cover (hand wash recommended).
Product Care and Maintenance
- Do not use non-rated voltage (DC12V/2.5A).
- Non-professional personnel are prohibited from repairing or replacing parts.
- If the power adapter is damaged, it must be replaced by the manufacturer or qualified personnel.
- Do not use or store in wet environments or high temperatures.
- Unplug the power adapter after use.
- Ensure operation does not exceed 30 minutes at a time.
- If you feel unwell or experience unusual discomfort, stop using the product immediately.
- If high temperature or foul odor is detected, stop using and unplug the device.
- Individuals who are pregnant, have recently given birth, have heart conditions, pacemakers, diabetes, sensory impairment, phlebitis, thrombosis, joint dysfunction, inflammation, injuries, weak bones, osteoporosis, high fever, abnormal or curved spine, are at risk of blood clots, have implants, or are under medical care should consult a medical professional before use.
- Do not use sharp objects to handle the product.
- Keep the product clean using a soft cotton cloth and neutral detergent.
- Do not stand while using the massager. Do not place heavy objects on the device.
Troubleshooting
Common Problems | Cause | Solutions |
---|---|---|
The product does not work | 1. Disconnected power or loose plug. 2. Power switch is off or timer reset. 3. Motor auto shut-off due to overheating protection. | 1. Re-plug to the power source. 2. Turn the power switch on again. 3. Use the massager after it cools down naturally. |
The massage intensity is too high or too low | 1. Foot positioned at the wrong angle. 2. Incorrect intensity level selected. | 1. Adjust the contact angle for moderate intensity. 2. Select the desired intensity level (Low, Medium, High). Low mode is recommended to start. |
No heating or insufficient heating | The heat function is manufactured according to international safety standards, limiting rapid heating. Heating may seem slow; it may take 7-10 minutes to feel noticeable heat. Heating rate depends on the environment; it may take longer in cold areas. | If the foot cover lights up when pressed, the heating is functioning normally. |
The touch panel is not working properly | 1. Plastic film on the touch panel not removed. 2. Fingers are wet. 3. Insufficient touch area. | 1. Remove the plastic film before use. 2. Dry your fingers before touching buttons. 3. Use your thumb to press buttons for better sensitivity. |
Warranty Policy
Your RENPHO product is covered by a one-year limited manufacturer warranty from the date of delivery. For terms and conditions, visit: https://renpho.com/pages/warranty-terms-and-conditions. Product registration is not required for the warranty.
Customer Service
For questions or concerns, contact RENPHO Customer Service. Expect a quick response within business hours.
- TEL (US ONLY): +1(844) 417 0149 (Monday-Friday 9:00AM-4:30PM)
- TEL (AU ONLY): 1800 MY RENPHO (1800 697 367) (Monday-Friday 9:00AM-5:00PM GMT+10)
- Email (US&CA): support@renpho.com
- Email (AU): support-au@renpho.com
* For defective products or returns, contact us with your order number within the warranty period. Do not dispose of parts, as they may be needed for inspection/repair.
US Importer: JOICOM CORPORATION, 14129 The Merge Street, Building 3 Unit A, Eastvale, CA 92880
Manufacturer: Shenzhen Ruiyi Business Technology Co., Ltd., Qianhai Complex A201, Qianwan Road 1, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, P.R.China
FCC Regulatory Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
ISED Regulatory compliance
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
MADE IN CHINA