Starkey Behind-the-Ear (BTE) 13 Hearing Aid with Thin Tube Earbud

Product Overview

Your new hearing aids offer Starkey's most advanced technology with supreme sound quality and features. They are customizable to fit your unique hearing needs, helping you to stay connected to the people and things you love most.

Hearing Aid Parts

The following components make up the hearing aid:

• 1. Hearing Aid: The main body of the device.
• 2. Thin Tube: A flexible tube connecting the hearing aid to the earbud.
• 3. Microphone: Located on the main body of the hearing aid to capture sound.
• 4. Rocker Switch User Control: A button on the hearing aid for adjusting settings.
• 5. Comfort Bud Earbud: The part that fits into the ear canal to deliver sound.
• 6. Battery Compartment (On/Off Control): Houses the battery and serves as the on/off switch.
• 7. Retention Lock: A small loop designed to help secure the earbud in the ear.

Diagram Description: A visual representation shows the hearing aid positioned behind the ear, with numbered labels pointing to each part: the main hearing aid body (1), the thin tube (2), the microphone (3), the rocker switch (4), the earbud (5), the battery compartment (6), and the retention lock (7).

Insertion and Removal

To Insert the Hearing Aid:

• Gently wrap the hearing aid over your ear until it rests securely behind your ear.
• Insert the earbud into your ear canal.
• Place the retention lock into the bowl of your ear for stability.
• Ensure the earbud is not visible and the thin tube lies snugly against your head.

Diagram Description: A series of four images illustrate the insertion process. Image 1 shows the hearing aid being placed behind the ear. Image 2 demonstrates inserting the earbud into the ear canal and positioning the retention lock. Image 3 shows the final placement with the aid behind the ear and the earbud in the canal. Image 4 provides a close-up view of the earbud correctly seated in the ear canal.

To Remove the Hearing Aid:

• Gently grasp the thin tube at the opening of your ear canal with your thumb and forefinger.
• Gently pull the earbud out of your ear canal.
• Remove the hearing aid from behind your ear.

A "How-to Video" is available for visual guidance. ▶️

Batteries

Your hearing aid uses a battery as its power source. To insert or replace the battery:

• Use the provided finger pick to gently open the battery door.
• Remove the old battery.
• Remove the colored tab from the new battery. For best results, wait 3-5 minutes after removing the tab before inserting the battery.
• Insert the new battery into the battery door with the "+" side facing up.
• Close the battery door.

Diagram Description: A sequence of five images illustrates battery replacement. Image 1 shows opening the battery door. Image 2 shows removing the old battery. Image 3 shows removing the protective tab from a new battery. Image 4 depicts inserting the new battery with the positive terminal oriented upwards. Image 5 shows closing the battery compartment door.

Battery Indicator: You will hear an audible indicator through your hearing aid when the battery voltage is low and the battery needs replacing.

A "How-to Video" is available for visual guidance. ▶️

Hearing Aid Care

Cleaning Your Hearing Aids

• Use the cleaning brush or a soft cloth to clean debris from around the user control, microphone, battery compartment, thin tube, and earbud.
• Replace the earbud if it becomes misshapen or no longer fits comfortably in your ear.
• Never use water, solvents, cleaning fluids, or oil to clean your hearing aid.

Diagram Description: Two images illustrate cleaning. Image 1 shows using a brush to clean various parts of the hearing aid. Image 2 shows a close-up of an earbud, implying replacement if needed.

Cleaning the Thin Tube and Earbud

1. Pull firmly on the earbud until it separates from the thin tube.
2. Unscrew the thin tubing from the tip of the hearing aid.
3. Thread the provided cleaner through the thin tubing, starting from the end just removed from the hearing aid, until it extends through to the other end. Any debris should be pushed out the end of the thin tube.
4. Brush away any additional debris before removing the cleaner from the thin tube.
5. Brush away any debris on the earbud before re-attaching it to the thin tube.
6. To attach the earbud, place the end of the thin tube into the cylinder-shaped opening in the middle of the earbud. Push firmly to ensure the earbud is secure. The earbud should be pushed on far enough so that the threaded portion of the thin tube is inside of the earbud.

Diagram Description: An image shows the process of attaching the earbud to the thin tube, highlighting the correct alignment and insertion.

A "How-to Video" is available for visual guidance. ▶️

Support

For more help, visit Starkey.com/Support.