User Manual for FIRST ALERT models including: CO-FA-9B, Carbon Monoxide Alarm, CO-FA-9B Carbon Monoxide Alarm
CO-FA-9B USER MANUAL • IGNORE CARBON MONOXIDE ALARM Please read me - as I could save your life. NOTE: This User Manual is available in larger text please call 0800 141 2561 INTRODUCTION The First Alert CO-FA-9B Carbon Monoxide Poisonous Gas Alarm is one of a new generation
CO-FA-9B USER MANUAL • IGNORE CARBON MONOXIDE ALARM Please read me – as I could save your life. NOTE: This User Manual is available in larger text please call 0800 141 2561 INTRODUCTION The First Alert CO-FA-9B Carbon Monoxide Poisonous Gas Alarm is one of a new generation
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DocumentDocumentCO-FA-9B USER MANUAL CARBON MONOXIDE ALARM Please read me as I could save your life. NOTE: This User Manual is available in larger text please call 0800 141 2561 INTRODUCTION The First Alert CO-FA-9B Carbon Monoxide Poisonous Gas Alarm is one of a new generation of domestic life safety products from Sprue Safety Products Limited, which combines the latest technology and innovative design to provide an aesthetically pleasing and effective contribution to your home safety. Sprue Safety Products Ltd manufactures some of the most technologically advanced carbon monoxide detectors in the world. FEATURES · Anadvancedelectrochemicalsensor designed to accurately measure low levels of carbon monoxide (CO) providing an early warning of toxic CO levels in your home · Detectscarbonmonoxidecontinuously · Resistanttofalsealarmscausedbynormal household contaminants · Soundsaloud85dBalarm(at1m/3feet)to alert you in case of an emergency · Test/resetbutton · Regularself-checktoensuredetectoris operating correctly · Simpletomount,portable,idealfor travelling · CertifiedtotheEuropeanStandardfor Carbon Monoxide Alarms EN50291-1:2010andEN50291-2:2010 · 7yearwarranty CARBON MONOXIDE AND HOW IT CAN AFFECT YOU AND YOUR FAMILY Carbonmonoxideisapoisonousgasthatkills hundreds of people each year and injures many more. It is often referred to as the silent killer, it has no odour or taste and cannot be seen. Like oxygen, CO enters the body through the lungs during the normal breathing process. It competes with oxygen by replacing it in the red blood cells, thereby reducing the flow of oxygen to the heart, brain and other vital organs. In high concentrations,COcankillinminutes. Many cases of reported carbon monoxide poisoning indicate that while victims are aware they are not feeling well, they become disorientated and unable to save themselves by either exiting the building or calling for assistance. Exposure during sleep is particularly dangerous because the victim usually does not wakeup. Symptoms of CO poisoning The following symptoms may be related to CO poisoning which all household members should be made aware of: · MildExposure:Slightheadache,nausea, vomiting, fatigue (often described as `flu-like'symptoms) · MediumExposure:Severethrobbing headache, drowsiness, confusion, fast heart rate · ExtremeExposure:Unconsciousness, convulsions, cardiorespiratory failure, death Your First Alert CO detector monitors the level of CO as parts per million (ppm) in the atmosphere surrounding the detector. 35ppm The maximum allowable concentration for continuous exposure for healthy adults in any 8 hour period, as recommended by the Occupational Safety and Health Administration (OSHA). 200ppm Slight headache, fatigue, dizziness, nausea after 2-3hours. 400ppm Frontal headaches within 1 - 2 hours, life threateningafter3hours. 800ppm Dizziness, nausea and convulsions within 45 minutes. Unconsciousness within 2 hours. Deathwithin2-3hours. Should you suspect CO may be affecting you or your family, open the doors and windows of your property to ventilate, turn off your appliances and evacuate the premises. At this time the authorities should be contacted to locate the source of the carbon monoxide before reentering the building. Medical attention should be sought for anyone suffering the effects of CO poisoning (headache, nausea). Common sources of CO · Oilandgasboilers · Portablegenerators · Oilorsolidfuelcookers · Gasorparaffinheaters · Barbecues · Cloggedchimneys · Gas,wood,coalorcokefireplaces · Cigarettesmoke · Gasappliances · Anyfossilfuelburningappliance WARNING: This First Alert carbon monoxide detector is not a combustible gas detector, norasmokedetector.Pleaseinstalltheproper detectors to detect combustible gases, or smoke. This CO detector should not be seen as a substitute for the proper installation, use, and maintenance of fuel-burning appliances (including appropriate ventilation and exhaust systems), nor the sweeping of chimneys. WARNING: : Variables relating to your fuel burning appliances can change at any point eg. the flue or chimney could suddenly becomeblockedordamaged,appliancesmay stop running correctly or circumstances in neighbouring properties may change resulting in the presence of carbon monoxide. For this and other reasons do not use this carbon monoxide detector on an intermittent basis, or as a portable detector for trying to trace one source of the spillage of combustion products from fuel burning appliances or from chimney. Do not: · IGNOREANYWARNINGFROMYOURCO DETECTOR! · Burncharcoalinsideyourhome,caravan, tent or cabin · Install,convertorservicefuel-burning applianceswithoutproperknowledge,skill and expertise · Useagascookerforheatingaroom · Operateunventedgasburningappliances usingparaffinornaturalgasinclosedrooms · Operatepetrol-poweredenginesindoorsor inconfinedareas · Ignoreasafetydevicewhenitshutsan appliance off Always: · Buyappliancesacceptedbyarecognised testing laboratory · Installappliancesaccordingtothe manufacturer'sinstructions · Haveapplianceinstallationscarriedoutby professionals (for gas appliances engineers should be registered) · Haveyourappliancescheckedregularlybya qualifiedserviceengineer · Haveyourchimneysandfluescleaned professionally every year · Makeregularvisualinspectionsofallfuelburning appliances · Donotbarbecueindoors,orinanattached garage · Openwindowswhenafireplaceoroil/solid fuelcookerisinuse · OnlyinstallCOdetectorsthatmeetthe requirementsofEN50291-1:2010and EN50291-2:2010inyourhome · BeawareofCOpoisoningsymptoms EDUCATE YOURSELF AND YOUR FAMILY ON THE SOURCES AND SYMPTOMS OF CO POISONING AND HOW TO USE YOUR CARBON MONOXIDE DETECTOR WHERE TO INSTALL YOUR DETECTOR This CO alarm is suitable for use in domestic premises (caravan holiday homes), caravans and motor caravans. The following advice is applicable to all intended applications, there are special instructions at the end of this section relating to positioning in caravan holiday homes, caravans and motor caravans. WARNING: This detector will only indicate the presence of carbon monoxide gas at the sensor. Carbon monoxide gas may be present in other areas. In which room should the detector be installed? Ideally, an apparatus should be installed in every room containing a fuel burning appliance. Additional apparatus may be installed to ensure that adequate warning is given for occupants in other rooms, by locating apparatus in: · Remoteroomsinwhichtheoccupant(s) spendconsiderabletimewhilstawake and from which they may not be able hear an alarm from apparatus in another part of the premises, and · Everysleepingroom However, if there is a fuel burning appliance in more than one room and the number of apparatus is limited, the following points should be considered when deciding where best to put the apparatus: · Locatetheapparatusinaroomcontaining a flueless or open-flued appliance, and · Locateapparatusinaroomwherethe occupant(s) spend most time · Ifthedomesticpremisesisabedsit(a single room serving as both sitting and bedroom) then the apparatus should beputasfarfromthecookingappliances as possible but near to where the person sleeps · Iftheapplianceisinaroomnotnormally used (for example a boiler room), the apparatus should be put just outside the room so that the alarm may be heard more easily. WhereintheroomshouldIplacethedetector? Apparatus located in the same room as a fuelburning appliance: A For both wall and ceiling mounted apparatus the following applies: ·Theapparatusshouldbeatahorizontal distanceofbetween1mand3mfromthe potential source ·Ifthereisapartitioninaroom,the apparatus should be located on the same side of the partition as the potential source ·CarbonMonoxidedetectorsinrooms with sloped ceilings should be located at the high side of the room B In addition to the previous points the following must be observed: If the apparatus is located on a wall: ·itshouldbelocatedclosetotheceiling; · itshouldbelocatedataheightgreater thantheheightofanydoororwindow; ·itshouldbeatleast150mmfromthe ceiling. If the apparatus is located on the ceiling: ·itshouldbeatleast300mmfromanywall and any ceiling obstruction e.g. light fittings. Apparatus located in sleeping rooms and in rooms remote from a fuel burning appliance: ·Apparatuslocatedinsleepingrooms or located in rooms remote from the fuel-burning appliance should be located relatively close to the breathing zone of the occupants Wherenottoputthedetector The apparatus should not be installed: · Inanenclosedspace(forexampleina cupboard or behind a curtain) · Whereitcanbeobstructed(forexample by furniture) · Directlyaboveasink · Nexttoadoororwindow · Nexttoanextractorfan · Nexttoanairventorothersimilar ventilation openings · Inanareawherethetemperaturemay dropbelow-10°Corexceed40°C · Wheredirtanddustmayblockthesensor · Inadamporhumidlocation(forexample in a bathroom) · Lessthan1m/3feetfromanyappliance · Within1m(3feet)ofmobilephones Caravans Caravansmayhaveadditionalrisksofcarbon monoxide ingress through air vents due to the nearby presence of other vehicles, engines, generators or barbecues, however this does not change the basic guidance on location of thealarm.Caravansshouldbefittedwithan alarm in the same room as any combustion appliance(s), located in accordance with previous advice in this section. If the caravan has a single living space which incorporates the sleeping accommodation, it can be considered to be equivalent to a bedsit, and a singlealarmissufficient.However,anysleeping accommodation which is in a separate room from the combustion appliance(s) should also contain an alarm, located in accordance with previous advice in this section. Itisnotalwayspossibletofindanoptimum location for an apparatus, for example, a small caravan may not have suitable vertical surfacesavailable.Nevertheless,whenfitting an apparatus in such situations, the two most important considerations when selecting an appropriate location are: · Notmountingtheapparatusdirectlyabovea sourceofheatorsteam;and · Mountingtheapparatusatadistanceof 13mfromthenearestedgeofthepotential source. HOW TO INSTALL YOUR DETECTOR NOTE: This apparatus should be installed by a competent person who feels able to install it according to the instructions. Firstly write the installation date on your detector in the area provided. We recommend that your detector is installed on the wall. To mount on a wall or ceiling: Please ensure that you use the screws provided, as they were chosen specifically for use with this product. Use template below for guidance on marking hole positions. Drill holes into the wall. Insert the plastic wall plugs. Screw in the screws. Ensure screws are protruding from the wall by 3mm to allow detector to slot onto screws. To place on a shelf: The base of the detector has been designed to allow it to stand freely on a shelf. WARNING: When placing on a shelf, please follow to the recommendations for positioning. BATTERY INSTALLATION / REPLACEMENT A If the detector is already wall or ceiling mountedthenunhookitfromthe mounting screws. B Remove the battery cover located on the backofthedetector. CReplacethebatterieswith2xapproved 1.5voltAAsizealkalinebatteries, makingsurethebatteriesarethecorrect way round. Use of batteries other than those recommended by Sprue Safety Drill hole spacing 90mm Products Ltd may have a detrimental effectonthedetector'soperation. Replace the battery cover and return the detector to its original position. D Your advanced First Alert CO detector requiresashort`warm-up'periodbefore it is fully operational. Press ridged area in and slide door out to reveal battery compartment If you have followed all of the above steps correctly, your unit will begin monitoring for CO in around 3 minutes. When the 3 minute warm-up period is complete, the Power LED will flash green once per minute to indicate that the alarm is receiving power from the batteries and is fully operational (if your detector chirps or enters alarm following the 3 minute warm-up period and your product is still within warranty, then please contact technical support for advice). E Test the sounder, batteries and circuitry bypressingandholdingtheTest/Reset buttonfor1second.Thesoundershould sound as soon as the button is pressed, and the Alarm LED will illuminate red for a short time indicating that the sounder is workingandthebatteriesareprovidingpower to the unit. This test for the sounder, batteries andcircuitryshouldbeperformedweekly. WARNING: Prolonged exposure to the sounder in close proximity to your ears may damage your hearing. Under normal operating conditions, the batteriesshouldlastforatleast12months. Thedetectorwillnotprotectagainsttheriskof carbon monoxide poisoning when the batteries have drained. WARNING: Prolonged exposure to extreme high or low temperatures may reduce the life of the batteries. OPERATING FEATURES Your First Alert CO detector offers many features which set it apart from other CO detectors on themarkettoday. Test/Resetbuttonfeature This button will: · Testthesounder,batteriesandcircuitry · Allowyoutotestthesensorby introducing a source of CO into the detector(see`TestingTheSensor'below) · Silencetheloud85dBsounderduringan alarm (only possible when current CO levelislessthan50ppm) Testing the sounder, batteries and circuitry Test the sounder, batteries and circuitry by pressingandholdingtheTest/Resetbuttonfor1 secondtoconfirmthatthedetectorisoperating properly. The sounder should sound as soon as the button is pressed, and the Alarm LED will illuminate red, indicating that the sounder is workingandthebatteriesareprovidingpowerto the unit. This test for the sounder, batteries and circuitryshouldbeperformedweekly. Testing the sensor NOTE:Wesuggesttheuseofanincensestick or cigarette as the way in which these products burn produces a readable localised amount of carbon monoxide. Alternative sources of smoke, for example an extinguished candle or match, will not contain sufficient levels of carbon monoxide to obtain a response from the detector during this test. Please note your CO detectorwillnotdetectsmoke. If testing the sensor for the first time after installation, or replacing the batteries, make sure that the alarm has completed the initial 3 minute warm up period and the power LED is flashing green once every minute. CAUTION: Sensor testing should only be performed by a responsible adult. This test should be performed annually. NOTE: Aerosol CO may be used in order to avoid having to burn incense sticks or cigarettes. However we recommend that incensesticksareusedastheyarecheapand readily available. ·Readallstepsthoroughlybefore attempting to test your the sensor Step 1 If the detector is wall or ceiling mounted unhookthedetectorfromthescrews. Step 2 Cover the sounder vents with one hand. Press and hold the Test/Reset button down with your thumb/finger until the Power LED illuminates green and the sounder sounds for a second time (this should happen after around 5 seconds). Release the Test/Reset button. UponreleasingtheTest/ResetbuttonthePower LED will flash green once every second. This indicates that the sampling rate of the detector hasincreasedandcanbetestedusingaknown source of CO. Test/Reset Button Step 3Lightanincensestickorcigaretteusing a match or lighter. If using an incense stick be sure to blow out the flame so that the incense stick is smouldering. Extinguish the lighter, or put out the match and place it into a dish of water. Step 4 Turn the detector on its side so that the vents on the right hand side of the detector are pointing downwards (see diagram above). Hold the burning incense stick or cigarette around 15cm (6 inches) below the detector, so that the smoke enters the vents on the side of the detector. An increase in the localised carbon monoxide level within the sensor to more than 50ppmwillcausethesoundertosoundforone cycle of four loud beeps and the Power LED to illuminate green for a short time. This is the end of the test. The Power LED will no longer flash green every second but will revert to flashing onceeveryminuteasthedetectorwillgoback to normal operating mode (It may take up to two minutes of exposure to the smoke for the localised level of carbon monoxide within the sensor to reach over 50ppm). Now move the source of CO away from the detector as the test isfinished. 15cm (6") Step 5Afterstep4,putouttheincensestick or cigarette by placing it into a dish of water. Ensure that all flames have been extinguished. NOTE: If the localised carbon monoxide level withinthesensordoesnotreach50ppmduring the test, the sensor test will stop automatically after3minutes. UNDERSTANDING THE PRODUCT'S INDICATORS The higher the concentration of carbon monoxide detected by the detector, the quicker it will respond. When sufficient carbon monoxideisdetectedaloudaudiblesignal(85 dBat1m/3feet)willbeemittedandtheAlarm LED will flash red once every second. The Alarm will sound: · Between60and90minuteswhen exposedto50ppmofCO · Between10and40minuteswhen exposedto100ppmofCO · Within3minuteswhenexposedto 300ppmormore Fault/lowbatterysignal: The unit continuously checks the settings of its sensor and circuitry. If any of these settings are found to be incorrect or if the batteries become low then the detector will emit a single audiblechirponceperminuteforupto30days. IMPORTANT: This does NOT mean that the detector has detected carbon monoxide. Replace batteries immediately. If the product continues to chirp despite having new batteries and the product is still within warranty then contact technical support for advice. If the product is no longer in warranty replace it immediately! First Alert Technical Support Line 9.00am5.00pm, MondayFriday. Telephone: 0800 141 2561 UK Textphone Users Telephone: 18001 0800 141 2561 EIRE dial: 1-800 523171 e-mail: technicalsupport@sprue.com MAINTAINING / TESTING YOUR DETECTOR Maintenance Your detector will alert you to potentially hazardous CO concentrations in your home when maintained properly. To maintain your First Alert detector in proper working order, and to ensure that the sensor will last for the lifetime of the product, it is recommended that you: · Testthesounder,batteriesandcircuitry ofyourdetectoronceperweekby pressingandholdingtheTest/Reset buttonfor1second ·PerformtheSensorTestannually ·Keepthedetectorfreeofdustbygently vacuuming the case with a soft brush attachment when required. To prevent the possibility of contaminating the sensor in your detector and thus affecting its reliability: ·Neverusecleaningsolutionsonyour detector. Simply wipe with a slightly damp cloth ·Donotpaintthedetector ·Donotsprayaerosolsonornearthe detector · Ifinstallinginacaravantheremaybeother substances present, that may not normally be found in the home, that could effect the reliability of the CO alarm. Avoid using the followingincloseproximitytothealarm;oils, cleaning fluids, polishes, paints and greases. ·Movethedetectortoasafelocationand store in a plastic bag before painting, wall papering, or performing any other activities using substances that emit strong fumes. Remember to remove it from the bag and return the detector to its original location whentheseactivitiesarefinished Failure of any test should be reported to the First Alert technical support. Do not attempt to repair your CO detector. Do not remove any screws or open the main casing of your detector. Any attempt to do so may cause malfunction and will invalidate the warranty. WHAT TO DO IN THE EVENT OF AN ALARM WARNING: A loud alarm is a warning that unusually high and potentially lethal levels of carbon monoxide are present. Never ignore this alarm, further exposure can be fatal. Immediately check residents for symptoms of carbon monoxide poisoning, and contact the proper authorities to resolve all CO problems. NEVER IGNORE ANY ALARM. Pleasecarefullyreviewthisowner's manual to ensurethatyouknowwhatactionstotakeinthe event of an alarm. Whattododuringanalarm · Keepcalmandopenthedoorsand windows to ventilate the property · Stopusingallfuelburningappliancesand ensure, if possible, that they are turned off · Evacuatethepropertyleavingthedoors and windows open · Ringyourgasorotherfuelsupplieron theiremergencynumber;keepthe number in a prominent place Write your fuel supplier's emergency number here (see opposite for more useful numbers): ______________________________________ · Donotre-enterthepropertyuntilthealarm hasstopped.Whenexposedtofreshair itcantakeupto10minutesforthesensor to clear and the alarm to stop depending on the level of carbon monoxide detected · Getmedicalhelpimmediatelyforanyone suffering the effects of carbon monoxide poisoning (headache, nausea), and advise that carbon monoxide poisoning is suspected · Donotusetheappliancesagainuntilthey havebeencheckedbyanexpert.Inthe case of gas appliances the engineer must be registered USEFUL NUMBERS National Gas Emergency Service 0800 111 999 (24 Hours) Gas Safe register 0800 408 5500 Solid Fuel Association Advisory service for domestic and solid fuel appliances 0845 601 4406 HETAS Trade association for solid fuel engineers 0845 223 3033 OFTEC Trade association for Oil Fired Appliance engineers 0845 658 5080 NACS National Association of Chimney Sweeps 01785 811732 IPHE Institute of Plumbing and Heating Engineers 01708 472791 TECHNICAL INFORMATION DETECTOR SPECIFICATIONS: MODEL CO-FA-9B SENSOR TYPE: ELECTROCHEMICAL WR LIFE: 7YEARS ALARM SOUND LEVEL: 85DBAT1M/3FEET RECOMMENDED BATTERIES: SIzEAAALKALINE-DURACELLLR6, ENERGIzERLR6,GOLDPEAK15A BATTERY LIFE: ExCEEDS1YEARUNDERNORMAL OPERATING CONDITIONS, REPLACEABLE TEMPERATURE RANGE: -10ºC(14ºF)TO40ºC(104ºF) OPERATING HUMIDITY RANGE: 30-90%RH WEIGHT (INC. BATTERIES): 125GRAMS(4.4Oz) CERTIFIED TO: EN50291-1:2010andEN50291-2:2010 THIS FIRST ALERT CARBON MONOXIDE DETECTOR IS DESIGNED TO CONTINUOUSLY MONITOR FOR CO. ITS RESPONSE TIMES MEET THE REQUIREMENTS OF THE EUROPEANSTANDARDEN50291-1:2010 ANDEN50291-2:2010. THEALARMWILLSOUND: · BETWEEN60AND90MINUTESWHEN ExPOSEDTO50PPMOFCO · BETWEEN10AND40MINUTESWHEN ExPOSEDTO100PPMOFCO · WITHIN3MINUTESWHENExPOSED TOCOLEvELSOF300PPMORMORE WARNING: APPARATUS CONFORMING TO THIS STANDARD MAY NOT PROTECT PEOPLE WHO ARE AT SPECIAL RISK FROM CARBON MONOXIDE EXPOSURE BY REASON OF AGE, PREGNANCY OR MEDICAL CONDITION. IF IN DOUBT, CONSULT YOUR DOCTOR. A CARBON MONOXIDE DETECTOR IS NOT A SUBSTITUTE FOR A SMOKE ALARM OR A COMBUSTIBLE GAS DETECTOR. REPLACE UNIT AFTER 7 YEARS OF OPERATION. DISPOSAL Waste electrical products should not be disposed of with regular household waste. Please recycle where facilities exist. Check with your local authority, retailer or the First Alert Technical Support Line for recycling/disposal advice as regional variations apply. The batteries should be removed before disposal of the detector. Both the batteries and the detector should be disposed of in line with current regulations. WARNING: DO NOT ATTEMPT TO OPEN - DO NOT BURN 7 YEAR WARRANTY Sprue Safety Products Ltd warrants to the original purchaser that its enclosed sealed carbon monoxide detector be free from defects in materials and workmanship under normal residential use and service for a period of 7 (seven) years from the date of purchase. Provided it is returned with postage prepaid and proof of purchase, Sprue Safety Products Ltd hereby warrants that during the 7 (seven) year period commencing from the date of purchase Sprue Safety Products Ltd, at its discretion, agrees to replace the unit free of charge. The warranty on any replacement First Alert CO-FA-9B Carbon Monoxide Poisonous Gas Alarm will last for the remainder of the period of the original warranty in respect of thedetectororiginallypurchasedthatisfrom the date of original purchase and not from the date of receipt of the replacement product. Sprue Safety Products Ltd reserves the right to offer an alternative product similar to that being replaced if the original model is no longer availableorinstock.Thiswarrantyappliestothe original retail purchaser from the date of original retail purchase and is not transferable. Proof of purchase is required. Warrantydisclaimers This warranty does not cover damage resulting from accident, misuse, disassembly, abuse or lack of reasonable care of the product, or applications not in accordance with the user manual. It does not cover events and conditions outsideofSprueSafetyProductsLtd'scontrol, suchasActsofGod(fire,severeweatheretc).It does not apply to retail stores, service centres or any distributors or agents. Sprue Safety Products Ltd will not recognise any changes to this warranty by third parties. Sprue Safety Products Ltd shall not be liable for any incidental or consequential damages caused by the breach of any expressed or implied warranty. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in durationto7years. This warranty does not affect your statutory rights. Except for death or personal injury, Sprue Safety Products Ltd shall not be liable for any loss of use, damage, cost or expense relating to this product or for any indirect, or consequential loss, damages or costs incurred by you or any other user of this product. The warranty does not cover the batteries which are considered user-replaceable parts. RETURNS Should you encounter a problem with your alarm, we recommend that you contact the First AlertTechnicalSupportLineinthefirstinstance foradviceon08001412561(9.00am5.00pm, MondayFriday), UK Text phone users dial 1800108001412561orcallersfromEIREdial 1-800 523171 as we may be able to remedy the problem quickly over the phone (this is to preventunnecessaryreturnsthattakealonger time to process). Alternatively e-mail: technicalsupport@sprue.com If there is a fault that we are unable to resolve then our technical support team member will provide you with a returns authority number so that your product can be returned for testing. To return your First Alert CO-FA-9B under warranty, send it suitably packed and with the batteries disconnected with postage prepaid; a note indicating the returns authority number and describing the reason for return, with proof of purchase to: Sprue Safety Products Ltd. First Alert Customer Services 6DavyWay,CarterCourt WaterwellsBusinessPark GloucesterGL22DE UnitedKingdom PRODUCT RANGE Sprue Safety Products Ltd manufactures an extensive range of home safety products including smoke alarms, carbon monoxide detectors, fire extinguishers and remote sounding devices. For more details visit www.sprue.com Technical Support Line 08001412561 UK Textphone users dial 1800108001412561 EIRE dial 1-800523171 Email technicalsupport@sprue.com Web www.sprue.com EN 50291-1: 2010 EN 50291-2: 2010 KM 551504 A Sprue Safety Products Brand GN1692/R2 Sprue Safety Products Ltd. Vanguard Centre Sir William Lyons Road Coventry CV4 7EZ UK