Philips Smart Lock
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User Manual for PHILIPS models including: EasyKey 7000 Series Facial Recognition Smart Door Lock, EasyKey 7000 Series, Facial Recognition Smart Door Lock, Recognition Smart Door Lock, Smart Door Lock, Door Lock
29 gen 2024 — 16. Push knob. Outside/Inside locking. Inside deadlock. Mechanical key ... Off: The alert will be off automatically or off after a successful access verification.
View support for your 7000 series Facial recognition smart door lock DDL709NCAFBW/00 | Philips
Khóa cửa nhận diện khuôn mặt Philips DDL709 Face ID - Tích hợp chuông hình - Gu Công Nghệ
File Info : application/pdf, 28 Pages, 4.26MB
DocumentDocumentEasyKey 7000 series Facial recognition smart door lock DDL709 -F VP-7HWS User manual Sign your product up and get support at www .philips.com/suppor t Contents 1. Important Information 02 6. Other features 19 Safety Caution Disposal of used products and batteries 2. Assembly 03 Indoor infrared unlock Outside forced lock Mute button Default settings Doorbell Video intercom Display Packing list Exploded views Notice before assembling 7. Indicators 21 Adjustable latch instructions Assembly procedure Door lock status indicator Low battery indicator Outside forced lock indicator 3. Get to know your smart lock 09 Mute indicator Indoor deadlock indicator System locking indicator Outside escutcheon Inside escutcheon 8. Troubleshooting 22 4. Settings 10 Instructions before setting Master mode User settings Settings Network settings App binding guidance Cloud Storage Usage Guide Alert types How to apply external power supply Battery replacement Battery recharge 5. Get to use your lock 16 Outdoor/ indoor unlock Outdoor/ indoor lock Inside deadlock Mechanical key unlock 1 1. Important information Safety Before using the product, please read through and fully understand all instructions. The warranty will not cover damage caused by nonobservance to the instructions. Suggest using only the manufacturer-specified accessories / components. Use only the alkaline or Li-polymer batteries the product is equipped with or use the same type of batteries with the same specification. Do not forcibly disassemble the product to avoid triggering the alert or damaging the product. Do not use any sharp object to scratch the fingerprint sensor, otherwise, it might cause permanent damage. Do not expose products to places that have water leakage or splashing. Do not expose the product to corrosive substances to prevent damaging the protective cover. Do not hang objects on the handle in case it might affect the normal use of the lock. Please clean the product with soft cloth. Do not disassemble the battery during setting up and operating. Please follow the assembly instructions that we provided to install the product and keep the relevant sealed stickers properly. Please modify the default master PIN code immediately after installation and configuration are done, and keep the mechanical key properly, do not disclose the PIN codes to others. Please replace all the batteries in time if there is a low battery alert. Please make sure to match the poles (+/-) correctly when installing the batteries. Caution Do not place the batteries near ignition source to avoid explosion. Do not use any power supply that does not meet the safety requirements to power up the product. Do not connect the 2 poles of the batteries with metals to avoid short out which may lead to explosion. Please make sure any component replacement is executed by Philips, Philips authorized service centers or professional technicians. Do not use accessories or parts that have been produced by other manufacturers or have not been specifically recommended by Philips. The use of such accessories and parts may void your warranty. Disposal of used products and batteries You can have your locks reclaimed at Philips authorized service centers. You will receive corresponding compensation if your products meet our recall conditions. Please familiarize with the local electronic product collection system yourself. Please follow local regulations and do not discard used products and batteries into ordinary household waste. Please familiarize with the local regulations on batteries classification recycling yourself. Disposing of used products and batteries properly can help avoid a negative impact on the environment and human health. 2 2 Assembly Packing list This packing list is for reference only. Please refer to the actual packing items. Outside escutcheon with silicon pad Inside escutcheon with silicon pad Drilling template Mortise Fixing plate EasyKey Quick Start Guide QSG Easy Key Warranty Card EasyKey Warranty card Certificate of conformity Key tag Mechanical keys Li-Polymer battery Strike plate Installation kit Charging cable 3 Exploded views 1 2 3 4 12 11 5 6 7 89 10 13 1. Battery cover*1 2. Li-polymer battery*1 3. M6 anchor screw*2 4. Inside escutcheon*1 5. Compressed spring*2 6. Square shaft*2 7. M5 anchor screw*2 8. Fixing plate*1 9. Mortise*1 10. M5 screw tube*2 11. M6 screw tube*2 12. Outside escutcheon*1 13. Screw plug*1 4 Notice before assembling This product applies to doors with four opening directions: left-hand inswing, left-hand outswing, right-hand inswing, and right-hand outswing. Left-hand swing Right-hand swing Left-hand inswing Right-hand inswing Left-hand outswing Right-hand outswing Attention 1. Choose a proper installation kit base on the door thickness. 2. The default tool kit applies to a door thickness of 60-90mm. Please consult the local distributor for other door thicknesses. Adjustable latch instructions 1 Loosen the screws counterclockwise with an Allen wrench and remove the mortise plate. Mortise plate Allen wrench 2 Pull the latch straight out of mortise, turn the latch 180 degrees, and reinsert it into the mortise. Latch 3 Reattach the mortise plate on the mortise and tighten the screws with the Allen wrench. Mortise plate Allen wrench 5 Assembly procedure The following assembly procedure applies to the right-hand swing doors. For left-hand swing doors, please read through the [Notice before assembling] and complete the adjustable latch instructions. 1 To drill holes in the door according to the drilling template, mount the mortise into the jamb, and tighten the four anchor screws. 2 Attach the connecting screw tube on the outside escutcheon and put the compressed spring and square shaft in the square shaft hole accordingly. M6 connecting screw tube Connecting cable Antenna M5 connecting screw tube M6 connecting screw tube Attention Please make sure the dead bolt are retracted during assembly. Attention Please choose the appropriate length of the square shaft and screw tube according to the door thickness. 3 Pass the connecting cable through the hole, align and insert the square shaft of the outside escutcheon into the rotary hole, so that the outside escutcheon is tight against the outside of the door. 4 Fasten the fixing plate to the inner surface of the door and use two M5 connecting screws to secure it tightly. Mortise connecting cable Escutcheon connecting cable Antenna 6 5 Put the compressed spring and square shaft on the inside escutcheon accordingly. 6 Insert the escutcheon connecting cables and mortise connecting cables into the corresponding socket of the inside escutcheon, then connect the antenna, and align the square shaft hole on the inside escutcheon against the rotary hole on the mortise, so that the inside escutcheon is closely attached to the inner surface of the door. Mortise connecting cable Connecting cable of outside escutcheon Antenna Socket of mortise connecting cable Socket of escutcheon connecting cable Attention Be sure to put the escutcheon connecting cables and the mortise connecting cables into the slot on both sides of the square shaft, and hide the extra cables in the door hole or inside escutcheon. 7 Open the upper decorative cover and the battery cover, mount, and tighten the M6 anchor screws to secure the inside escutcheon. 8 Install the battery and put the battery cover back, then mount the upper decorative cover and install the strike plate to finish the assembly. 9 Check the rotary knob, the mechanical key, and whether each part is connected and assembly in good condition. Attention After installing the strike plate, please test to see if the door opens and closes smoothly. 7 3 Get to know your smart lock This packing list is for reference only. Please refer to the actual packing items. Outside escutcheon 7 1 2 8 3 9 4 10 5 11 6 13 12 Camera Indicator Fingerprint sensor Keypad Mute button Ultrasound sensor Facial recognition module Push-pull handle Doorbell button Card reader Low battery indicator Reset and external power supply interface Mechanical key hole Inside escutcheon 1 2 3 4 5 6 7 Display Battery compartment Application programming interface Reset button OPEN/CLOSE button Rotary knob Push-pull handle 8 4 Settings Instructions before setting The system mode is divided into general mode and dual-verification mode. General mode Dual verification mode Any enrolled access methods can unlock the door Any two enrolled access methods among PIN code, key tag, fingerprint, and face ID can unlock the door User code You can delete a user's information by its user code without having to delete everything. You can record the user information in the following table for future queries. User code 00 01 02 03 04 05 06 07 08 Name Fingerprint PIN code Key tag Face ID Icon annotation Face ID Master One-time User PIN User code Master Fingerprint Key tag PIN code PIN code code 00-99 fingerprint enrollment [#] key [*] key Attention 1. Press [*] key to return to the previous menu. 2. The default master PIN code is 12345678. 9 Master mode User settings Add a user PIN code Press [*] twice, enter the master PIN code, and then press [#] to confirm. 11 Master PIN code After lighting up the keypad, press [*] twice before entering other numbers, then enter the master PIN code and confirm with [#], then you are in master mode. Press [1] to enter user settings, and then press [1] to add a user, the door lock will automatically recognize the corresponding access method and add PIN codes, fingerprints, and key tags directly. Attention If the master PIN code is the initial PIN code, you will need to enter [1] and then [5] in the master mode to modify the master PIN code before you can perform other operations. Master fingerprint After lighting up the keypad, press [*] twice before entering other numbers, then place your enrolled master fingerprint on the fingerprint sensor to enter master mode. Add a user PIN code: Enter a new user PIN code, and press#to confirm, then re-enter the user PIN code and confirm with#again. After the voice prompt of "succeeded", press [*] to back to the previous menu until exit the master mode. Add a user fingerprint: Place the finger on the fingerprint sensor, and you will hear a voice prompt of "please remove your finger and place it on the sensor again", take your finger off and put it back again, repeat several times until you hear a voice prompt of "succeeded", then press*to return to the previous menu until you exit the master mode. Add a user key tag: Enroll a new key tag, when you hear a voice prompt of "succeeded", press*to back to the previous menu until you exit the master mode. Attention 1. Please enroll a master fingerprint before using the product. 2. Please do not set the master fingerprint and user fingerprint with the same finger. 10 Add a one-time PIN code Add or change a master fingerprint Press [*] twice, enter the master PIN code, and then press [#] to confirm. 12 Press [1] to enter user settings, then press [2] to add a one-time PIN code. Press [*] twice, enter the master PIN code, and then press [#] to confirm. 1 Press [1] to enter user settings, then press [4] to add or change a master fingerprint. Enter a 6-12 digits one-time PIN code, and press [#] to confirm; enter the one-time PIN code again, and confirm with [#]. After the voice prompts"added succeeded", press [*] to return to the previous menu until you exit the master mode. Add a Face ID Press [*] twice, enter the master PIN code, and then press [#] to confirm. 1 Press [1] to enter user settings, then press [3] to add a Face ID. With no enrolled master fingerprint: Enroll a new user fingerprint, and the new fingerprint will be set as the master fingerprint. After a voice prompt of "succeeded", press [*] to back to the previous menu until you exit the master mode. With existed master fingerprint : Enter a new user fingerprint, and the new fingerprint will cover the old master fingerprint. After a voice prompt of "succeeded", press [*] to back to the previous menu until you exit the master mode. Modify master PIN code Position your face in front of the camera and gently move your head in different angles by following the voice prompt. After hearing a voice prompt of "succeeded', press [*] until you finally exit the master mode. Press [*] twice, enter the master PIN code, and then press [#] to confirm. 1 Press [1] to enter user settings, then press [5] to modify master PIN code. 11 Enter a new master PIN code and confirm with [#]. Enter the new master PIN code again and confirm with [#]. Once heard a voice prompt of "succeeded", press [*] until you exit master mode. Settings Language settings Press [*] twice, enter the master PIN code, and then press [#] to confirm. Delete a user Press [*] twice, enter the master PIN code, and then press [#] to confirm. 1 Press [1] to enter user settings, then press [6] to delete user's information. or or or or Press [2] to enter system settings, then press [1] to enter language settings. or Select the language needed: for Chinese, please press [1]; for English, please press [2]. After the voice prompts "setting succeeded", press [*] to return to the previous menu until you exit the master mode. Attention The default language is English. Volume settings Select the access methods that need to delete: to delete a PIN code, please press [1]; to delete a fingerprint, please press [2]; to delete a key tag, please press [3]; to delete a Face ID, please press [4]; to delete all user's information, please press [5], for the specific access methods that need to delete, please follow the voice prompt to operate. After the voice prompts deletion succeeded, press [*] to return to the previous menu until you exit the master mode. Press [*] twice, enter the master PIN code, and then press [#] to confirm. Press [2] to enter system settings, then press [2] to enter volume settings. or or Select the volume needed: press [1] for higher volume; press [2] for lower volume; press [3] for mute mode. After the setting is done, press [*] to back to the previous menu until you exit the master mode. Attention The default volume is higher volume. 12 Eco settings Infrared handle Press [*] twice, enter the master PIN code, and then press [#] to confirm. Press [*] twice, enter the master PIN code, and then press [#] to confirm. Press [2] to enter system settings, then press [3] to enter Eco settings. or or Press [1] to turn on/off video; press [2] to turn on/off facial recognition; press [3] for sensor settings. After the voice prompts the operation is done, press [*] until you exit the master mode. Attention The Eco mode is disabled by default. Dual-verification mode Press [2] to enter system settings, then press [5] to enable/disable the infrared handle. After the voice prompts the operation is done, press [*] until you exit the master mode. Attention The infrared handle is enabled by default. Network configuration Join a network Press [*] twice, enter the master PIN code, and then press [#] to confirm. Press [*] twice, enter the master PIN code, and then press [#] to confirm. Press [2] to enter system settings, then press [4] to enable/disable dual-verification mode. After the voice prompts the operation is done, press [*] until you exit the master mode. Press [4] to enter network configuration and it will exit the master mode automatically once the configuration is done. Attention The default verification mode is general mode. 13 App binding guidance Download Please scan the QR code below to download Philips EasyKey Plus APP on your phone. Attention The door lock only supports 2.4G band Wi-Fi routers (5G band is not supported). Please ensure the distance between the router and the door lock is less than 10 meters, otherwise the Wi-Fi signal might be weak. Add a door lock Scan QR code 1. After powering up the door lock, find the QR code on the back of the battery cover. 2. Open the "Philips EasyKey Plus" APP, and click [Add a Device] on the home page. 3. After scanning the QR code on the battery cover, follow the instructions of the APP to complete the binding process. Manually adding the device 1. Enter the "Philips EasyKey Plus" APP, and click [Add a device] on the home page. 2. Search for the current door lock model and enter the binding process. 3. Press [*] twice on the lock, enter the master PIN code, and press [#] to confirm, then the door lock will be in master mode. Press [4] to "Join a network", and the voice prompts "binding, please wait". Go back to the APP and follow the prompt to finish the binding process. Cloud Storage Usage Guide Philips Cloud Storage Service allows you to store real-time recorded videos from the door lock in the cloud, which can be accessed for playback anytime via the cloud. Here's a guide to help you understand and make the most of cloud storage(need to bind the door lock in the app first): Open the Philips Easykey Plus app and go to the "All Devices" or "Smart Lock" tab on the homepage. Select the corresponding model of your smart door lock. Tap on the "Check it out" or "Learn more" button on the cloud storage introduction page to learn more. Copy and paste the URL: https://easykey. conex-global.com into your browser to enter the store. Click on the "PROTECT PLANS" in the navigation bar to access the purchase page and select a desired subscription plan. Follow the on-screen prompts to make the payment. After the payment is completed, check your order payment information and activation QR code via email. Return to the homepage, tap on the "+" icon in the top right corner and scan the activation QR code. Select the device you want to use the subscription plan with and click "Confirm". 14 5 Get to use your lock Outdoor/ indoor unlock Outdoor unlock PIN code 1 Keypad Fingerprint Key tag 2 Push/ pull to unlock 1 Fingerprint sensor 2 Push/pull to unlock 1 Card reader 2 Push/pull to unlock Face ID 1 Facial recognition module 2 Push/pull to unlock Touch to wake up the keypad, enter the enrolled PIN code and confirm with [#]. After the voice prompts " door opened", push or pull the handle to unlock the door. Place the enrolled finger on the fingerprint sensor. After the voice prompts "door opened", push or pull the handle to unlock the door. Place the enrolled key tag on the card reader. After the voice prompts " door opened", push or pull the handle to unlock the door. Face the camera with the enrolled face ID. After the voice prompts " door opened", push or pull the handle to unlock the door. Indoor unlock Rotary knob OPEN button Infrared handle Use the rotary knob to unlock. Double press the [OPEN] button within one second, and then push or pull the door to unlock the door. With the infrared sensor on, once the sensor detects the hand from the handle's front and rear side, touching the handle could unlock the door. 15 Outside/Inside locking After closing the door, the latch bolt will automatically pop up to lock, and there will be a voice prompts "Door closed". Inside deadlock After the door is locked, long press the [CLOSE] button, and there will be a voice prompt of "Inside deadlock enabled". Attention 1. In inside deadlock mode, all functionalities from the outside escutcheon will be disabled. With any enrolled access method input from the outside escutcheon, the keypad will display the combination of "15937(X)" followed by a voice prompt of "Inside deadlock enabled" to remind you that the door has locked from inside. 2. In the inside deadlocked mode, unlocking from the outside can only be achieved by entering the master PIN code or using the mechanical key. Mechanical key Push knob Cut the mechanical key box and take out the key shell. Push the knob aside and reveal the key itself. Insert the key into the key hole and keep the key and key shell vertical to each other. Rotate the key shell towards the handle for 90° until it becomes close to the door surface. Rotate the key cell 180° downward so it can be parallel to the groundthen rotate it horizontally toward the lever to unlock the lock. Attention Please use the mechanical key to unlock the door for emergencies only, i.e. when the battery is dead, when you forgot the PIN code, or the lock fails to work. 16 6 Other features Indoor infrared unlock Touch sensor Infrared sensor Attention When the infrared handle is off, you will not be able to unlock the door from inside. When your hand touches the touch sensor and the infrared sensor, the red light will light up to remind you that the infrared handle is off. Function When this function is enabled, you could unlock the door from inside. How to use When the touch sensor and infrared sensor are on, touching the touch sensor and infrared sensor on the handle can unlock the door. Infrared handle: When the infrared handle is off, long pressing the [OPEN] and [CLOSE] buttons for 10 seconds can enable the infrared handle. When the infrared handle is on, long pressing the [OPEN] and [CLOSE] buttons for 10 seconds can disable the infrared handle. Outside forced lock Functional button Function: Unlocking from inside will trigger an alert. How to use: After the door is locked, press [8] to enter the outside forced lock mode. Attention The outside forced lock mode will not affect the normal unlocking from outside. 17 Mute button Mute button Default settings 18 Function: Press [0] to enable mute mode when before unlocking the door, this function applies to scenarios in which you don't want to disturb your family. How to use: Mute: when the outside escutcheon is light up, press the [mute button] for 2 seconds to enter mute mode, it will follow by a voice prompt of "mute mode enabled". Unmute: when the outside escutcheon is light up, press the [mute button] for 2 seconds to restore to voice guide, it will follow by a voice prompt of "voice prompt enabled". Function: To empty all user information and restore to default settings. How to use: Double press the [RES] button with a sharp object, and all the user information will be emptied. The lock will restore to default settings. Doorbell Video intercom Function: The indoor speaker emits a dingdong sound to remind the host that a visitor has arrived. How to use: Press the doorbell from outside, the indoor speaker will emit a dingdong sound. Simultaneously, the camera of the door lock will capture the visitor's photo, and send the captured content to the bond APP. After the APP receives the push message, you can remotely view the captured content of the doorway and unlock the door accordingly. Attention After pressing the doorbell, the smile curve will flash in blue. Function: You can view the doorway situation and realize real-time two-way intercom via video function on the APP. How to use: After the door lock bond to the APP, you can view the doorway situation and realize real-time two-way intercom via video function.and unlock the door accordingly. 19 Display Function: When the visitor rings the doorbell, users can check the doorway from the indoor display. How to use: 1. When a visitor rings the doorbell, the indoor display will be on. Click the indoor screen button to turn on the display, and you can also view the doorway through the screen. 2. Users can set the display duration and screen brightness via APP. 20 7 Indicators Status indicator Status indicator Blue: When the system wakes up, the indicator will turn blue, indicating that the door lock can be processed and operated; Green: When the door lock is unlocked, the indicator will turn green, indicating that the door has opened; Red: When the door lock is locked, the indicator will turn red, indicating that the door has closed. Low battery level indicator Low battery level indicator Red: When the door lock system wakes up, the battery voltage will be automatically detected. If the voltage is too low, the indicator will flash in red. When the lock is unlocked, there will be a voice prompt indicating that the battery level is low, please replace the battery in time. Outside forced lock indicator Outside forced lock indicator White: When the door lock is locked, the digit "8" lights up alone, indicating that the outside forced lock mode can be activated. 21 Indoor deadlock indicator In indoor deadlock mode, the digital functions of the outside escutcheon will be disabled. After waking up that system manually, the keypad will show the combination of "15937 (X)", and follow by a voice prompt indicating that the inside deadlock is enabled. System-locking indicator Digit "2" flashes Digit "1" flashes Within 2 mins Within 1 min The door lock will be locked for 100 seconds if there are 5 consecutive incorrect inputs among any of the 3 types of access methods(fingerprint, PIN code, or key tag ) within 5 minutes. Attention Only when touching to wake up the keypad or verifying the access methods will the system appears such a system-locking prompt. 22 8 Troubleshooting Alert types Outside forced lock mode Low battery alert Anti-dismantling alert Triggering: If the lock is under outside forced lock mode, unlocking from inside will trigger the alert. Alert mode: Continuously repeated alert. Off: The alert will be off by any access verification method. Triggering: When the system wakes up, the battery voltage will be automatically detected. If the battery voltage is insufficient, an alert will be triggered to remind you to replace the battery. Alert mode: A voice prompt of "Low battery, please replace the battery" during unlocking. Off: The alert will turn off automatically. Triggering 1: The door is pried open, and the sensor latch bolt pops up. Alert mode: Continuously repeated alert. Off: The alert will be off automatically or off after a successful access verification. Triggering 2: Outside escutcheon is pried open, and there is no fit to the door. Alert mode: Continuously repeated alert. Off: Auto-close, or close after a successful access verification, or close after unlocking from inside. 23 Deadbolt abnormality alert Triggering: If the deadbolt works abnormally, the door fails to lock or unlock. Alert mode: Continuously repeated alert. Off: The alert will be automatically off. Motion detection alert Ultrasound sensor Triggering: When a suspicious person is loitering around at the front door for a period that exceeds the set value, the loitering alert will be triggered. Alert mode: The camera will capture a video by default and send a notification to the APP. Off: Motion detection is off by default, if you need to use this feature, you can enable or disable it on the APP. Attention 1. The motion detection alert is off by default. To enable this feature, please log in to the APP, bind the door lock on home page. Once the binding process is done, go to "Settings" and turn on "loitering alert". 2. The more the video function used, the faster the power consumption will be. To reduce the detection frequency and battery consumption, it is suggested to set the motion detection sensitivity level to "Low". 24 How to apply an external power supply Reset & External power supply interface Battery replacement When the battery voltage is insufficient, and the door cannot open from outside, you can power up the lock through a 5V power bank as an external power supply. After opening the door lock, please replace the batteries immediately. In case of a system crash and it's unable to open the door from outside, please use an external power supply to power up the door lock, then it can be rebooted automatically. The working power of the door lock is a 5000mA/h Li-polymer battery. The battery compartment locates at the upper end of the inside escutcheon. You can slide the battery cover upwards and remove the cover to replace the battery. Battery recharge Remove the battery from the door lock and charge it via a charging cable. Attention 1. The warranty period for the Li-polymer battery is 1 year. 2. The charging voltage is 5V. 3. When the network condition is unstable, it will accelerate the battery aging. 25 Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product has been manufactured by and is sold under the responsibility of Shenzhen Conex Intelligent Technology Co., Ltd. and Shenzhen Conex Intelligent Technology Co., Ltd. is the warrantor concerning this product.