User Guide for MSXTTLY models including: U2A-AIR, U2A-AIR Android Auto Wireless Adapter, U2A-AIR, Android Auto Wireless Adapter, Auto Wireless Adapter, Wireless Adapter, Adapter
MSXTTLY Android Auto Wireless Adapter for Car Android auto Small Car Dongle for OEM Wired Car Model 2017 Play Plug USB C to A, USB A Extension Cable, 90 Degree USB A Adapter, 3 Adapters, U2A-AIR : Electronics
FAQ (PDF) MSXTTLY MSXTTLY Android,Auto,Wireless,Adapter,for,Car,Android,auto,Small,Car,Dongle,for,OEM,Wired,Car,Model,2017 ,Play,Plug,USB,C,to,A,,USB,A,Extension,Cable,,90,Degree,USB,A,Adapter,,3,Adapters,,U2A-AIR,B0CLD1TNMS,B0CJ557S1L
Quesons & Answers Q1: Is it necessary to turn on Developer settings, how? Yes! It's necessary to turn on the Developer settings, since it can optimize the connection issue for most of the Android mobiles. 1. Go to the Android Auto settings Setup steps as below: Settings >> Connected devices >> Connection preferrences >> Android Auto >> Slide down to the bottom and find the Version(8.x.xxxxxx-release) 2. Press it more than 10 times, and wait for a notification about the Developer settings; 3. Press 'yes' to turn on the Developer settings. Bluetooth 9 Quesons & Answers n v on Q2: Bluetooth keep connecting to the smartBox, is it normal? on the right Sometimes connect android auto in multiple methods willbcoauomse. the data interference, and it needs to clear the data of the 'Google Play services' app, and force it off once. 1. Force stop Google Play services app Setup steps as below: Settings >> Apps >> Google Play services >>Force stop 10 Quesons & Answers 2. Clear Cache Setup steps as below: Settings >> ...... >> Storage & cache >> Clear cache 3. CLEAR ALL DATA Setup steps as below: Settings >> ...... >> Manage storage >> CLEAR ALL DATA 11 Quesons & Answers Q3: Can I use VPN when using wireless AA? When using wireless Android Auto, we recommend turning off the VPN apps. Using VPN will lead to signal error and the connection cannot be established. Q4: Issues with Google assistant or voice commands. If you have any issues with Google assistant or voice commands, try to update your Android to the latest version and update the Android Auto app. *Please clear the cache of the Android Auto app. *Please try to turn off 'Intercept AA protocol' Q5: How to switch between 2 paired phones? When you need to use a 2nd phone for connection, it needs to turn off the last mobile's Bluetooth & Wi-Fi function(or not in the car), and then press the 'smartBox-xxxx' Bluetooth device again in your 2nd phone Bluetooth setting. 12 Quesons & Answers Q6: There is no sound out while making a phone call. After successful connection, your phone's Bluetooth should only connect to this car's original Bluetooth, and the 'smartBox-****' signal should already be in disconnected state. You can try to forget the `smartBox-XXXX' device for Both Wi-Fi and Bluetooth. Pair your car's Bluetooth first, then pair the 'smartBox-XXXX' Bluetooth again. After switching to Android Auto mode, the data and music from Android Auto were transferred via the automatically established Wi-Fi 'smartBox' connection, and only sound of phone calls was transferred via your car Bluetooth. Q7:Why is it so hard to connect to my RAV4 with AA? For some car units, such as the MM17/19 multimedia car unit, it needs to setup the Preferred service as 'Android Auto' at first before connecting to A2A adapter. Setup steps: Setup >> General >> Preferred service >> sellect 'Android Auto' 13 Quesons & Answers Q8: Huawei no internet connection. Some Huawei phones don't provide mobile data when connected to 'smartBox-XXXX' Wi-Fi (during Wireless Android Auto session). There are some approaches how to solve it(try each step separatly): 1. Enable "Wi-Fi+" in Settings -> Wi-Fi -> More settings -> Wi-Fi+ 2. Make sure 'smartBox-XXXX' Wi-Fi is removed from WiFi known list. Connect to adapter Bluetooth again. If your phone asked to connect to WIFI without Internet, ignore this message(don't click on connect or cancel button). 3. Please check if you have VPN turned on, if so, try to close VPN and connect again. 14 Quesons & Answers Q9: How to get more help when I encounter other connection issues? A: Please send the email to us at first, and subscripe the issue you have encountered. Further information & photos are helpful for our technicians to identify the cause of the problem: * Screenshots of your Mobile's Bluetooth Settings; * Operating video if available. If it comfirmed by the technicians that the current firmware might doesn't work well with your car, you can follow the technician's instruction and fill in your car model & year in the IP setting page(192.168.1.101). Customer Service 18-month limited warranty Lifetime technical support support@proaok.com © All rights reserved. Inspected and Passed 15PDF-XChange Editor 9.2.358 PDF-XChange Core API SDK (9.2.358)