iDRAC9 Version 6.00.30.25 Release Notes
Rev. A00, December 2022
Product Description and Release Summary
The Integrated Dell Remote Access Controller (iDRAC) is designed to make server administrators more productive and improve the overall availability of Dell servers. iDRAC alerts administrators to server issues, helps them perform remote server management, and reduces the need for physical access to the server. Additionally, iDRAC enables administrators to deploy, monitor, manage, configure, update, and troubleshoot Dell servers from any location without using any agents. It accomplishes this regardless of the operating system or hypervisor presence or state.
iDRAC also provides an out-of-band mechanism for configuring the platform, applying firmware updates, saving or restoring a system backup, or deploying an operating system, either by using a GUI or a remote scripting language, such as Redfish or RACADM.
This release includes support for HBA355 OS quick boot support and fixes like liquid leakage reporting on systems with direct liquid cooling.
Topics:
- Revision History
- New features
- Deprecated features
- Resolved Issues
- Known issues -- To be fixed in future releases
- Important notes
- Limitations
- Environment and System Requirements
- Installation and upgrade considerations
- Resources and support
- Where to Get Help
Release date
December 2022
Priority and recommendations
Recommended: Dell Technologies recommends applying this update during your next scheduled update cycle. The update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (firmware, BIOS, drivers, and software).
Minimum version
Updating iDRAC firmware from a previous version, such as 3.2x, 3.1x, 3.0x to this version is not supported. Update the firmware to version 3.30.30.30 first, and then update to this version.
NOTE: For details about the previous releases, if applicable, or to determine the most recent release for your platform, and for latest documentation version, see KB article SLN308699 available at https://www.dell.com/support/article/sln308699.
Revision History
- 5.00.00.00
- 5.00.10.20
- 5.00.20.00
- 5.10.00.00
- 5.00.20.10
- 5.10.10.00
- 5.10.30.00
- 6.00.02.00
New features
Hardware
- Support for Titanium PSUs.
- Support for 4 GB SDRAM DDR4.
- Support for firmware upgrade of TPM 2.0 and TPM 1.2.
Storage and storage controllers
- Support for HBA355 ESXi OS quick boot.
- Support for adding HBA350i Mini Monolithic (MM) and HBA350i Mini Monolithic Low Profile (MM LP) controllers.
Automation -- API and CLI
- Added Chassis Manager firmware version to "racadm getsysinfo" command.
Deprecated features
The following table displays the features that are listed as deprecated*, Removed**, and To be Removed***:
Table 1. Deprecated Features
Features |
iDRAC9 for 14th-Generation PowerEdge Rx4xx/ Cx4xx |
iDRAC9 for 15th-Generation PowerEdge Rx5xx/ Cx5xx |
iDRAC9 for 16th-Generation PowerEdge Rx6xx/ Cx6xx |
SM-CLP |
Removed |
Removed |
Removed |
VM CLI |
Removed |
Removed |
Removed |
vFlash |
Deprecated |
Removed |
Removed |
Backup and Restore |
Removed |
Removed |
Removed |
NOTE: Alternatively, use the Server Configuration Profiles (SCP) feature to import or export server configuration settings and firmware updates.
|
RBAP and Simple Identity profiles |
Removed |
Removed |
Removed |
WSMan |
Deprecated |
Deprecated |
Deprecated |
DCIM_account profile |
Removed |
Removed |
Removed |
Telnet and TLS 1.0 |
Removed |
Removed |
Removed |
Table 1. Deprecated Features (continued)
Features |
iDRAC9 for 14th-Generation PowerEdge Rx4xx/ Cx4xx |
iDRAC9 for 15th-Generation PowerEdge Rx5xx/ Cx5xx |
iDRAC9 for 16th-Generation PowerEdge Rx6xx/ Cx6xx |
SHA1 |
Removed |
Removed |
Removed |
Java, ActiveX, and HTML5 plugins for vConsole, vMedia, and RFS access |
Removed |
Removed |
Removed |
NOTE: Attaching virtual external device using Java client is supported.
|
SupportAssist direct upload and register |
To be removed |
To be removed |
To be removed |
NOTE: Alternatively, use Secure Connect Gateway or OpenManage Enterprise with Services plug-in for automatic case creation.
|
NOTE: In the future iDRAC releases, Dell Tech Support will no longer accept automatic uploads of SupportAssist Collections.
|
Deprecated* - No longer being updated or new features added.
|
Removed** - Code has been removed, this feature is no longer functional.
|
To be Removed*** - Expected to be removed from iDRAC code in an upcoming release.
|
Resolved Issues
BIOS and UEFI
- 229217/225671: BIOS update job progress remains at 10%.
iDRAC firmware
- 229351: CPLD update through Custom Catalog fails.
Monitoring and alerting
- 247095: System event logs failing to report liquid leakage in systems with liquid cooling.
- 240678: System event log SEL1514: Inlet temperature sensor data is not responding or not working.
Networking and IO
- 211380: FC Link status displayed as unavailable in iDRAC after a server reboot.
- 230642: Incorrect link speed displayed for iDRAC dedicated port.
- 218223: Shared NIC OCP link connection failure after AC power cycle.
Automation -- API and CLI
- 237176: RACADM exits with error invalid RC 17 for iDRAC.Security.
- 223742: Unable to discard pending jobs during an iDRAC firmware rollback or update.
Known issues -- To be fixed in future releases
Hardware
Table 2. CPU PPIN in Hardware inventory in IDRAC GUI shows as "Not Supported"
Description |
Workaround |
Systems Affected |
Tracking number |
CPU PPIN in Hardware inventory in IDRAC GUI shows as "Not Supported" after iDRAC firmware update from previous version to 4.40.00.00. |
Reboot the host so the CSIOR runs and populates supported CPU PPINs in Hardware inventory. |
All systems supported by this release. |
185523 |
iDRAC firmware
Table 3. System not powering on automatically after BIOS recovery
Description |
Workaround |
Systems Affected |
Tracking number |
After BIOS recovery is complete, Auto Power-on not Initiating. |
Power on the system manually to complete BIOS recovery process. |
All 15th generation of PowerEdge servers with AMD. |
232664/233395 |
Table 4. vFlash detaching after iDRAC firmware update
Description |
Workaround |
Systems Affected |
Tracking number |
Updating iDRAC firmware to version 4.40.00.00 or later may cause the vFlash partitions to detach on first boot after the update. |
Reattach the detached vFlash partitions through any iDRAC interfaces after the first boot. |
All systems supported by this release. |
194849 |
Table 5. Backplane Rollback contents not populating in iDRAC
Description |
Workaround |
Systems Affected |
Tracking number |
After updating backplane firmware to a newer version and then updating it back to a previous version from host OS, the backplane information is not displayed while trying to apply the firmware Rollback. |
Perform the following: Reboot the iDRAC when an update is performed from host OS. Use any iDRAC interfaces (RACADM/GUI/Redfish) for backplane update operation. |
All systems supported by this release. |
184368 |
Table 6. iDRAC time fails to synchronize when Server Configuration Profile is imported with SNTP settings
Description |
Workaround |
Systems Affected |
Tracking number |
iDRAC time will not synchronize when Server Configuration Profile was exported with SNTP settings and then imported with SNTP settings. |
Configure NTP settings and export the Server configuration Profile. Import the Server configuration profile with NTP and manually configure SNTP settings. |
All systems supported by this release. |
181069 |
Table 7. iDRAC unable to obtain the current time after reboot
Description |
Workaround |
Systems Affected |
Tracking number |
While the system is in power off state, iDRAC fails to obtain the current time after it is reset. Older logs are displayed until iDRAC synchronizes with current time. |
N/A |
All PowerEdge Rxxx5/Cxxx5 systems supported by this release. |
183347 |
Table 8. iDRAC fails to communicate with CMC
Description |
Workaround |
Systems Affected |
Tracking number |
iDRAC may display stale or inaccurate information when there is a communication failure between iDRAC and CMC. |
N/A |
PowerEdge FC640 |
226633 |
Monitoring and alerting
Table 9. SEL events may not be correctly displayed in the earlier versions of iDRAC
Description |
Workaround |
Systems Affected |
Tracking number |
New SEL events were introduced in iDRAC versions 4.4x. If iDRAC is rolled back to an earlier version, then new events logged in the version of iDRAC before it was rolled back may be displayed as an unknown event. |
N/A |
All PowerEdge Rx5x5 or Cx5x5 series servers supported by this release. |
186384 |
Table 10. PR1 & PR10 Lifecycle logs displayed during Retire and Repurpose operation
Description |
Workaround |
Systems Affected |
Tracking number |
PR1 & PR10 logs are displayed in Lifecycle logs for PSUs when Retire and Repurpose operation is executed. This doesn't impact server functionality. |
N/A |
All systems supported by this release. |
186119 |
Table 11. After a warm reboot, LC logs display Disk Inserted
Description |
Workaround |
Systems Affected |
Tracking number |
After performing a server warm reboot, iDRAC may report Disk Inserted in LC logs for drives behind HBA. Please ignore the log entry. |
N/A |
All systems supported by this release. |
144819 and 141414 |
Table 12. Repetitive PR7 messages related to PSU in LC logs after a system erase operation
Description |
Workaround |
Systems Affected |
Tracking number |
When the system is powered on manually after performing a system erase on LC data, several messages are displayed in LC logs for PSU stating "PR7 New device detected: POWER SUPPLY (PSU.Slot.X)". |
N/A |
All systems supported by this release. |
129440 |
Networking and IO
Table 13. HWC8010 error after installing a DPU card
Description |
Workaround |
Systems Affected |
Tracking number |
Server may report the error "HWC8010: Configuration error: Add-in card in slot x" after the server is restarted post a DPU card installation. |
Ensure that the DPU card is installed in the PCIe Slot 1 in PowerEdge R650 and in Slot 2 in PowerEdge R750. |
PowerEdge R650 and PowerEdge R750 |
232953 |
Table 14. Unable to add iDRAC Static IP
Description |
Workaround |
Systems Affected |
Tracking number |
After setting iDrac static IP using IPV4 group (IPv4.1.Address, IPv4.1.Gateway,IPv4.1.Netmask) using Redfish or RACADM interface, a new IP address may not apply and system may become inaccessible. |
Use the IPV4Static group (IPv4Static.1.Address, IPv4Static.1.Gateway,IPv4Static.1.Netmask) to set static IP address. |
All systems supported by this release. |
185458 |
Table 15. Partial information displayed for Mellanox Cards
Description |
Workaround |
Systems Affected |
Tracking number |
iDRAC interfaces only display partial information for the Mellanox network cards, such as, in InfiniBand mode the card is displayed as a NIC device. Also, no board manufacturer and version is available. |
N/a |
All systems supported by this release. |
179265 |
Table 16. NIC or FC device slot listed in hardware inventory even when disabled in BIOS
Description |
Workaround |
Systems Affected |
Tracking number |
For some NIC or FC cards, even if the device slot is disabled in BIOS, the slot may still get listed in the hardware inventory. |
N/A |
All systems supported by this release. |
104535 |
OS deployment
Table 17. Unable to install Ubuntu OS
Description |
Workaround |
Systems Affected |
Tracking number |
Ubuntu OS deployment through Virtual Media may fail if installer checksum verification is enabled. |
Retry Ubuntu OS deployment by disabling the Installer Checksum Verification while fsck.mode is set to skip in kernel command-line option. |
All systems supported by this release. |
238939 |
Table 18. Getting an error SWC0018 during OS installation
Description |
Workaround |
Systems Affected |
Tracking number |
Modifying BIOS Boot Mode while installing operating system thorough Lifecycle Controller GUI, an error "SWC0018" is displayed. |
This message does not impact the installation, click OK to proceed. |
All systems supported by this release. |
143561 |
Table 19. Boot mode error during OS deployment
Description |
Workaround |
Systems Affected |
Tracking number |
While deploying OS using LC UI, if the current boot mode is set to UEFI and you change the boot mode to BIOS and click Finish on the last LC UI page, an error is displayed stating that the boot mode could not be set. The system reboots after you click OK. However, on next boot to LC UI, the boot mode is changed to BIOS and the boot device selected during OS deployment is discarded. |
Before deploying OS using LC UI, change the boot mode to BIOS from BIOS setup (F2 at POST). |
All systems supported by this release. |
98665 |
Automation -- API and CLI
Table 20. Server reboots while applying device firmware update
Description |
Workaround |
Systems Affected |
Tracking number |
While applying firmware update through Redfish interface for a device that does not require a reboot for the update, setting @Redfish.OperationApplyTime property to Immediate in the request body may cause the server to reboot. |
N/A |
All systems supported by this release |
233764 |
Table 21. Delay in generating metric reports
Description |
Workaround |
Systems Affected |
Tracking number |
After upgrading iDRAC to the latest firmware version, generating the metric reports may be delayed. |
Set the NTP server settings from Chassis to Enabled or Disabled, and then try generating the report. |
All modular systems support by this release. |
207592/207872 |
Table 22. Redfish displays 404 error for new jobs
Description |
Workaround |
Systems Affected |
Tracking number |
For a newly created job, Redfish may display 404 error if you perform a Get method to see the details for the job. |
Wait for some time and try performing the Get method again. |
All systems supported by this release |
224189 |
Table 23. ACK command fails to clear the system status
Description |
Workaround |
Systems Affected |
Tracking number |
The RACADM ACK command may fail to clear any critical events displayed in the iDRAC summary, that are caused by hot plugging a 3.5" drive. |
N/A |
PowerEdge XE7420 and PowerEdge XE7440 |
208273 |
Table 24. RLCE reports Incorrect value for fan sensor
Description |
Workaround |
Systems Affected |
Tracking number |
Redfish Life Cycle Events may report incorrect data for fan sensor URI after a hot pluggable fan is removed. |
Restart the host system. |
All systems supported by this release. |
193777 |
Table 25. Service Validator reporting errors for Redfish API services
Description |
Workaround |
Systems Affected |
Tracking number |
To continue support firmware backward compatible, you may get errors for Redfish API services in the Service Validator. They do not have any functional impact on the system and may be ignored. |
N/A |
All systems supported by this release. |
183321 |
Table 26. Performing GET with Top query parameter returns no error
Description |
Workaround |
Systems Affected |
Tracking number |
Top query on a Parity URI instance returns complete response instead of an error code. |
N/A |
All systems supported by this release. |
175801 |
Table 27. Performing GET method on chassis PCIe slots displays all PCIe slots
Description |
Workaround |
Systems Affected |
Tracking number |
iDRAC displays all the empty and populated slots as part of PCIe empty slot feature. All the 8 slots entries are seen under one sled even though only few are associated with that particular sled. |
N/A |
PowerEdge FC640, PowerEdge R740XD |
172943 |
Table 28. Uploaded firmware link not available in SoftwareImages property
Description |
Workaround |
Systems Affected |
Tracking number |
While performing GET method on BIOS or Manager Schema through Redfish, the SoftwareImages property may not display the uploaded firmware link. |
N/A |
All systems supported by this release. |
156737 |
Table 29. Attributes for CNA cards not displayed through Redfish or RACADM interface
Description |
Workaround |
Systems Affected |
Tracking number |
If the partitions are disabled on FCoE capable CNA cards, few HII attributes values for WWN, VirtWWN, WWPN, VirtWWPN are displayed in the iDRAC GUI's Network page. However, the same data is not displayed when Get commands are performed in Redfish and RACADM interfaces. |
N/A |
All systems supported by this release. |
151560 |
Table 30. Unable to create a recurring job after same job was completed
Description |
Workaround |
Systems Affected |
Tracking number |
Creating a recurring job will fail if the same job was completed recently and its Task ID still exists. |
Wait for ten minutes for the Task ID to be deleted. |
All systems supported by this release. |
147501 |
Table 31. Get operation not displaying model or serial number for PCIe devices
Description |
Workaround |
Systems Affected |
Tracking number |
If you perform a Get operation for a PCIe device using Redfish API, the response may not display the model and serial number of the device. |
N/A |
All systems supported by this release. |
111564 |
Storage and storage controllers
Table 32. Updated HBA controller version missing
Description |
Workaround |
Systems Affected |
Tracking number |
HBA controller firmware version that was updated through OS is not displayed in iDRAC. |
Perform an iDRAC reset or cold boot the system. |
All systems supported by this release with HBA 330 or HBA 355 controller. |
236357 |
Table 33. Drive speed for SAS4 drives not available
Description |
Workaround |
Systems Affected |
Tracking number |
iDRAC may not display the drive speed for SAS4 drives. |
N/A |
All systems supported by this release. |
230060 |
Table 34. PERC Rekey failing
Description |
Workaround |
Systems Affected |
Tracking number |
If iDRAC and PERC have the same Key Ids then PERC Rekey command fails. |
Use the iDRAC Rekey command instead of PERC Rekey. |
All systems supported by this release. |
230629/189445 |
Table 35. Max Capable Speed reported as Unknown
Description |
Workaround |
Systems Affected |
Tracking number |
Maximum capable speed for SAS4 drives that are configured with PERC9, PERC10, or PERC 11 is reported as Unknown in iDRAC. |
N/A |
All systems supported by this release. |
230290 |
Table 36. LC logs display incorrect version change for disks
Description |
Workaround |
Systems Affected |
Tracking number |
After a disk firmware upgrade, LC logs may report it as a firmware downgrade with PR36 message. |
Restart the host system. |
All systems supported by this release. |
197049 |
Table 37. Deleting VD creates pending operation with empty data
Description |
Workaround |
Systems Affected |
Tracking number |
When existing VD is deleted from iDRAC GUI using delete VD operation from the Virtual disk option and then added to pending operation, the pending operation displays no information. However, the delete VD pending operation is created successfully. |
To successfully delete the VD and add to pending operations, perform the following steps: 1. Select the Configuration option in iDRAC GUI 2. Select Storage Configuration, then select the Controller and click Apply now. |
All systems supported by this release. |
184393 |
Miscellaneous
Table 38. GPU information not displayed
Description |
Workaround |
Systems Affected |
Tracking number |
Information about GPU Part Number and Serial Number not displayed in iDRAC Overview page (PCIE Slots section). |
Check the Accelerators section for the above information. |
All systems supported by this release. |
241495 |
Table 39. Refresh Template failing on OME Modular
Description |
Workaround |
Systems Affected |
Tracking number |
Performing refresh template on a sled with iDRAC firmware version 5.10.50.00 may fail if the template was created from a sled with iDRAC firmware version 5.10.00.00. |
Before creating the template on the sled with iDRAC firmware version 5.10.0.00, ensure that you upgrade iDRAC to any later versions. |
All PowerEdge MX series systems. |
236859 |
Table 40. RED016 event displayed in Lifecycle logs
Description |
Workaround |
Systems Affected |
Tracking number |
Firmware update may fail when initiated from OME Modular interface and the event "RED016: Mount of remote share failed" is logged in Lifecycle logs. |
Retry the operation. |
All systems supported by this release. |
225663 |
Table 41. Unable to launch Virtual Console
Description |
Workaround |
Systems Affected |
Tracking number |
Getting an error "Unable to connect the viewer" accessing Virtual Console while iDRAC GUI is launched with HTTP IP address. |
Launch iDRAC GUI with HTTPS IP address before launching the Virtual Console. |
All systems supported by this release. |
232462 |
Table 42. Virtual console display in iDRAC GUI is blurred
Description |
Workaround |
Systems Affected |
Tracking number |
Virtual console display from iDRAC GUI is blurred for a fraction of second and gets corrected automatically when opened in Google chrome. |
Use any other browser. |
All systems supported by this release. |
182595 |
Important notes
Authentication
- Ensure that you use digest authentication for HTTP/HTTPs share for all iDRAC and LC features, basic authentication is no longer supported and is blocked by iDRAC due to security risks.
- If an Active Directory user is configured for SSO with RSA token authentication, then the RSA token is bypassed and user can log in directly. This is because RSA is not applicable for AD-SSO, Active Directory smart card, and local user smart card logins.
BIOS and UEFI
- While performing BIOS Recovery operation all iDRAC resets are blocked and if a iDRAC reset to default operation is performed, it causes iDRAC to be set to factory defaults and iDRAC will not reset. The condition is expected and a manual iDRAC reset is recommended.
- If the BIOS date and time are set incorrectly while resetting iDRAC to default settings, the iDRAC's IP address may be lost. Reset iDRAC or AC power cycling the server to recover iDRAC IP.
- This note is applicable only to PowerEdge R540. While updating the BIOS firmware through local RACADM with local share, you may get an error "ERROR: RAC989: Unable to apply the BIOS_3P4XY_WN64_1.6.11.EXE firmware update." Use the direct DUP installation or installation through CIFS/NFS share to update the BIOS firmware.
iDRAC firmware
- Updating iDRAC firmware to version 6.xx or later changes the static IPv4 or IPv6 DNS settings. Ensure that you reconfigure the network settings after the upgrade is complete.
- Firmware update using an FTP fails if the HTTP proxy is used without any authentication. Ensure that you change the proxy configuration to allow the CONNECT method to use non-SSL ports. For example, while using a squid proxy, remove the line "http_access deny CONNECT !SSL_ports" that restricts from using the CONNECT method on non-SSL ports.
- To apply a firmware update that is scheduled and awaiting a host reboot, ensure that you perform a cold reboot instead of a warm reboot.
- For catalog updates through downloads.dell.com, adding catalog location or name is not required. Adding downloads.dell.com as HTTPS Address enables iDRAC to find the appropriate catalog file.
- If Lifecycle controller logs display RED057 message during a component update, then run the command systemerase lcdata through RACADM interface and then retry the operation.
- While performing a PSU firmware update through the host OS in the 15 th or later Generations of PowerEdge servers, ensure that you perform a cold reboot to apply the update.
- During OS deployment through SCP, if the SCP configuration file includes the attribute "OSD.1#AnswerFileName" then a virtual USB device OEMDRV is attached to the server that contains the file with responses for an unattended OS installation. This device will be available for the duration as specified in the optional attribute "OSD.1#ExposeDuration" in the template and if the attribute is not specified, it remains attached for about 18 hours. After the OS installation is complete, detaching the ISO and the driver pack also unmounts the OEMDRV device.
- Before updating PSU firmware on PowerEdge C series systems, ensure that all the blades are powered off in the chassis first. If any of the blades are powered on, the PSU firmware update process may fail, and Lifecycle Controller (LC) logs report the failure.
- Adding an iDRAC system with firmware version 4.4x or later to a group manager of systems with iDRAC versions earlier than 3.xx, 4.0x, 4.1x, 4.2x, or 4.3x is not supported. Ensure that all the systems have the latest iDRAC firmware version 4.4x or any later versions.
- While performing a firmware update or rollback through LifeCycle controller(LC) GUI, the component information displayed in the table listing the available updates may be truncated if it exceeds the table column or row width.
- After an iDRAC reboot, the iDRAC GUI may take some time to initialize causing some information to be unavailable or some options to be disabled.
- While generating Server Configuration Profile templates using the Clone or Replace option, ensure that the template is updated using a password that complies with the restrictions set on the target iDRAC, or use the 'Include Password Hash' option.
- After updating the iDRAC license to Data Center license, ensure that you reboot the iDRAC for Idle server detection feature related attributes to function.
- Updating iDRAC firmware from version 3.3x to 4.xx or later using http/https/ftp share may fail if you use the default file name. Ensure to rename the file name before you proceed with the firmware update.
- In LifeCycle Controller GUI, use the mouse to browse files or folders. Browsing files using keyboard is not supported.
- iDRAC GUI search output points to a GUI page where the search keywords are missing within the page. These are typical false positives like any other search engine that may be ignored.
- If a single DUP is used to update firmware for multiple devices, and if any update fails then the firmware for the subsequent cards may display an incorrect version. Update the firmware for all the failed devices again.
- When node initiated discovery or Group Manager is enabled, iDRAC uses mDNS to communicate through port 5353. Turn off the Group Manager and node initiated discovery to disable mDNS.
- After iDRAC is upgraded to version 4.xx or later, you may stop receiving encrypted email alerts from iDRAC, if the external email server does not support encryption. iDRAC firmware version 4.xx or later includes a user-selectable encryption option and the default protocol is StartTLS. To start receiving email messages again, disable the email encryption by using the following RACADM command: racadm set idrac.RemoteHosts.ConnectionEncryption None
- Windows Server 2012, Windows Server 2008 R2, and Windows 7 do not support TLS 1.2 and TLS 1.1. Install the following update to enable TLS 1.2 and TLS 1.1 as a default secure protocols in WinHTTP in Windows: http://support.microsoft.com/kb/3140245/EN-US
- The drivers that LC exposes are present in a read-only drive that is labeled OEMDRV and the drive is active for 18 hours. During this period:
a. You cannot update any DUP.
b. LC cannot involve CSIOR.
However, if a server AC power cycle or iDRAC reboot is performed, the OEMDRV drive is automatically detached.
- When you reset or update the iDRAC, you must reboot LC if it is launched already. If you do not reboot, LC may show unexpected behavior.
- Firmware rollback is not supported for CPLD, NVDIMM, SAS/SATA drives, and PSU (on modular systems).
- When CMCs are daisy chained, only the first CMC (CMC which is connected to Top of Rack switch) receives LLDP packets. Other CMCs do not receive LLDP packets. So, the iDRAC network port (dedicated mode) LLDP information is not available in the blades whose corresponding CMC is not the first CMC in the daisy chain. The LLDP information is also not available for every CMC in the daisy chain that is not connected to TOR switch directly.
Limitations
Authentication
- LC supports the following characters for username and password:
- Alphabets (a-z, A-Z)
- Numbers (0-9)
- Special characters (-, _, .)
- If there are no slots available to add a new user in iDRAC, the Group Manager Job for Add New User shows a failure with error GMGR0047. Use the web interface (iDRAC Settings > Users) to verify the number of iDRAC local users.
- If the user does not exist on a specific iDRAC, Group Manager Jobs for Change User Password and Delete User show a failure with error GMGR0047. Use the web interface (iDRAC Settings > Users) to verify that the user exists.
Automation -- API and CLI
- Sometimes, when using WSMan, an Internal SSL Error is reported and the WSMan command fails. If this issue occurs, retry the command.
- Using WSMan, the attribute LCD.ChassisIdentifyDuration cannot be set to -1 (indefinite blink). To make the LED blink indefinitely, use the IdentifyChassis command with IdentifyState=1.
- RACADM supports the underscore character (_) for iDRAC.SerialRedirection.QuitKey along with the existing symbols shown in the integrated help.
- If iDRAC is in lockdown mode and you run the command 'racadm rollback', followed by the command 'racadm resetcfg', an incorrect message is displayed: ERROR: A firmware update is currently in progress. Unable to reset the RAC at this time. Reboot iDRAC to display the correct error message.
- While using a Top or Skip command, if you enter a value greater than the unsigned long type (4,294,967,295), you may get an incorrect error message.
BIOS and UEFI
- When setting the iDRAC Service Module (iSM) monitoring attributes from the web interface, if the BIOS watchdog timer is enabled, an error may be displayed but the attributes are set. To avoid the error, disable the BIOS watchdog timer or disable the iSM Auto System Recovery and then apply the attributes.
Hardware
- In LC, not all the vendor FC cards are supported for VLAN configuration.
- If an H730P adapter is installed in slot 9 (internal PERC slot) of PowerEdge T640, iDRAC displays it as H730P Integrated RAID Controller (Embedded).
iDRAC firmware
- PowerEdge servers that shipped with iDRAC9 4.40.40.00 or later versions require stepped downgrades before rolling back to version 4.40.00.00 or older firmware. The iDRAC9 must be downgraded to 4.40.10.00 and then to the older firmware.
- In Firmware Rollback page, the component names may vary in iDRAC GUI and Lifecycle Controller(LC) GUI.
- Due to known limitations in OpenSource (SFCB), query filtering with long integers and lengthy strings may not work as expected.
- LC can import and view an iDRAC license but cannot export or delete the iDRAC license. The iDRAC license can be deleted from iDRAC web interface.
- The iSCSI offload attribute can be enabled only on two of the four available ports. If a card, which has this attribute that is enabled on two of its ports, is replaced with another card that has the attribute that is enabled on the other two ports, an error occurs. The firmware does not allow the attribute to be set because it is already set on the other two ports.
- The "Discovered Servers" view of Group Manager may not show available iDRACs as available to onboard. Verify that the iDRACs are on the same link local network and not separated by a router. If they are still not visible, reset the Group Manager's controlling iDRAC.
a. Open Group Manager on one of the member iDRACs.
b. In the search box, type the controlling system's Service Tag.
c. Double-click the iDRAC that matches the search results and go to iDRAC Settings -> Diagnostics.
d. Select Reset iDRAC.
When iDRAC fully restarts, Group Manager should see the new iDRAC.
- If Emulex LightPulse LPe31002-M6-D and Emulex LightPulse LPe35002-M2 FC adapters are configured to boot from FC storage arrays using VAM method in iDRAC, then a maximum of two boot target arrays can be configured instead of eight.
- During import server profile operation, if the image filename is "Backup.img", operation may fail. To avoid this failure, change the filename.
Monitoring and alerting
- In certain cases, Group Manager Jobs view may not show a detailed error message for a member iDRAC job. For more information about the failure, review the job execution details in the Lifecycle Logs of the member iDRAC by using the web interface (Maintenance > Lifecycle Log) or by using the RACADM command racadm lclog view.
- PCIe SSDs in NVMe RAID mode may not display the updated state due to predicted failure. To update RAID-related information, ensure that a CSIOR is performed.
- If the LCD display is blank, press any one of the three LCD buttons to turn on the LCD before inserting a USB storage device.
- If Flex Address is enabled on Chassis Management Controllers (CMC), iDRAC and LC do not display the same MAC addresses. To view the chassis-assigned MAC address, use the iDRAC web interface or the CMC web interface.
- The inventory displayed in LC UI may not be the same as that of any iDRAC interfaces. To get the updated inventory, run the CSIOR, wait for 2 minutes, reboot the host, and then check the inventory in LC UI.
- In certain cases, in Group Manager Jobs view, the completion percentage for a job may be displayed incorrectly (>100%) for a job in progress. This is a temporary condition and does not affect how Group Manager jobs are performed. When the job is completed, Group Manager Jobs view displays Completed successfully or Completed with errors.
- While running host stress test, if the system ID/Health LED turns off from blue, then press the ID button for a second and press it again to turn on the LED.
- When setting the iDRAC Service Module (iSM) monitoring attributes from the web interface, if the BIOS watchdog timer is enabled, an error may be displayed but the attributes are set. To avoid the error, disable the BIOS watchdog timer or disable the iSM Auto System Recovery and then apply the attributes.
- iDRAC supports iSM version 3.4.1 and above.
- Redfish or other iDRAC interfaces only display the FQDD of a faulty part, use the LCLogs for detailed information.
Networking and IO
- While performing any network operation, LC may go into an infinite loop if there are network glitches, leaks, or packet loss. Restart LC and retry the operation with the correct NFS share name details.
- If NPAR is enabled, LC might show unexpected behavior when configuring network settings. Disable NPAR and execute the network setting configurations. To disable the NPAR option, go to System Setup > Device Setting.
Environment and System Requirements
License Requirements
iDRAC features are available based on the purchased license.
- iDRAC Express--Available by default on all blade servers, and rack or tower servers of 600 or higher series
- iDRAC Enterprise--Available on all servers as an upgrade
- iDRAC Datacenter--Available on all servers as an upgrade.
- iDRAC Secure Enterprise Key Manager(SEKM)--Available on all servers as an upgrade.
NOTE: iDRAC Secure Enterprise Key Manager(SEKM) with PERC is not supported on MX series blade servers.
- BMC -- Available only on Dell PowerEdge C series servers.
For more information about the features available for a license, see the iDRAC licenses section in the iDRAC User's Guide available at dell.com/idracmanuals.
NOTE: To manage new and existing licenses, go to the Dell Digital Locker.
Supported systems
- PowerEdge C6520
- PowerEdge C6525
Supported managed server operating systems and hypervisors
- Microsoft Windows
- Server 2022 Essentials
- Server 2022 Standard
- Server 2022 Datacenter
- Server 2019 Essentials
- Server 2019 Standard
- Server 2019 Datacenter
- Server 2016 Essentials
- Server 2016 Datacenter
- Server 2016 Standard
- WinPE 5.0 64-bit
- WinPE 10
- Microsoft Azure Stack HCI
- Linux
- RHEL 9.0
- RHEL 8.5
- SLES
- SLES 15 SP3
- Ubuntu
- Ubuntu 22.04
- Ubuntu 20.04.4
- VMware
Supported web browsers
- Microsoft Internet Explorer 11
- Microsoft EDGE
- Safari 15
- Mozilla Firefox 100
- Mozilla Firefox 99
- Google Chrome 102
- Google Chrome 101
Supported software
Java
OpenSource tools
- OpenJDK 8u202
- Adopt Open JDK
You may utilize an open source version of AdoptOpenJDK or OpenJDK ("Adopt Open JDK") subject to the terms and conditions of the Adopt Open JDK community at the link below.
You use Adopt Open JDK at your own risk. Adopt Open JDK may not meet your requirements or expectations. It could include quality, technical or other mistakes, inaccuracies or typographical errors.
Dell does not provide support or maintenance for Adopt Open JDK.
Installation and upgrade considerations
Downloading iDRAC firmware installation file
NOTE: For information about updating iDRAC firmware using various interfaces, see the iDRAC User's Guide available at https://www.dell.com/idracmanuals.
- Go to https://www.dell.com/support.
- In the Enter a Service Tag, Serial Number... field, type the Service Tag or the model number of your server, and press Enter or click the search icon.
- On the product support page, click Drivers & downloads.
- Select the appropriate operating system.
- From the list, locate the iDRAC entry and click the download icon.
Updating iDRAC firmware from host OS
From the host operating system, execute the installation package that you downloaded and follow the instructions of the update wizard.
For more information about opening executable files on your system, see the operating system's documentation.
Updating iDRAC remotely using iDRAC web interface
You can remotely update the firmware from the management stations using the iDRAC web interface.
- Extract the self-extracting installation package to the management station.
- Access the iDRAC web interface using a supported web browser.
- Log in as an administrator.
- Click Maintenance > System Update. The Manual Update page is displayed.
- Select Local to upload the firmware image from the local system.
- Click Browse, select the .d9 file that you extracted or the Dell Update Package for Windows, and click Upload.
- Wait for the upload to complete. After the upload is complete, the Update Details section displays the uploaded file and the status.
- Select the firmware file and click Install. The message RAC0603: Updating Job Queue is displayed.
- To view the status of the firmware update, click Job Queue. After the update is complete, iDRAC restarts automatically.
Resources and support
For more information about the features of this release, see the documentation for iDRAC 6.xx.
Latest Release Notes
To access the latest Release Notes for this version of iDRAC:
- Go to www.dell.com/idracmanuals.
- Click the link for the generation and then click the firmware series of iDRAC.
- Click DOCUMENTATION.
- Click MANUALS AND DOCUMENTS.
Accessing documents using direct links
You can directly access the documents using the following links:
Accessing documents using the product search
- Go to https://www.dell.com/support.
- In the Enter a Service Tag, Serial Number... search box, type the product name. For example, PowerEdge or iDRAC. A list of matching products is displayed.
- Select your product and click the search icon or press enter.
- Click DOCUMENTATION.
- Click MANUALS AND DOCUMENTS.
Accessing documents using product selector
You can also access documents by selecting your product.
- Go to https://www.dell.com/support.
- Click Browse all products.
- Click the desired product category, such as Servers, Software, Storage, and so on.
- Click the desired product and then click the desired version if applicable.
- NOTE: For some products, you may need to navigate through the subcategories.
- Click DOCUMENTATION.
- Click MANUALS AND DOCUMENTS.
Where to Get Help
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues, see https://www.dell.com/contactdell.
If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or the product catalog.
Copyright
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