Manuals+

Cisco Emergency Responder Version 15SU3 Release Notes

First Published: 2025-07-31

Introduction

Cisco Emergency Responder Release 15SU3 supports the following new features:

IPSec DH Group Changes

From this release onwards, DH groups 17 and 18 are no longer available on the IPSec Policy Configuration page. If your source cluster uses policies based on DH groups 17 or 18, reconfigure the policies to exclude these groups before proceeding with the upgrade. This applies to both FIPS and Non-FIPS mode.

For more information, see the ‘IPSec Policy List’ section in the "Cisco Unified Operating System Administration Web Interface" chapter of the Cisco Emergency Responder Administration Guide, Release 15 and SUs.

Updates to Cipher Management Page

For SSH interface, you can configure the SSH host key algorithm using the Cipher Management page. For more information, see the 'SSH Interfaces', 'Recommended Ciphers', and 'Cipher Limitations' sections in the "Cisco Unified Operating System Administration Web Interface” chapter of the Cisco Emergency Responder Administration Guide, Release 15 and SUs.

Switch Support

Support switch port based tracking for new Voice LAN Switches: Meraki Managed Catalyst Switch C9300. For more information, see the Supported Voice Ready Lan Switches, on page 4 section.

Requirements

Supported Hardware and Software

The information in the following sections discuss Hardware and Software requirements for Cisco Emergency Responder 15SU3. Read these sections before you perform an upgrade.

Required Software

The following table lists required software that you must install to use Emergency Responder.

Item Supported Software Release Description
Cisco Unified Communications Manager • Cisco Unified Communications Manager 15
• Cisco Unified Communications Manager 14 and SUs
• Cisco Unified Communications Manager 12.5(x)		 The software that runs the telephony network.
Web browser • Microsoft Edge, Chrome, and Firefox on Windows 10 and 11 (64 bit)
• Safari, Chrome, and Firefox on MacOS Ventura 13.4.1		 We recommend that you use the latest version for all the web browsers supported.

Recommended Software

The following table lists optional software that is recommended for use with Emergency Responder.

Item Minimum software release Description
Email server Any SMTP email server Used to send email notifications to onsite alert (security) personnel. If you use an SMTP email paging server, personnel are paged instead of emailed.

Supported Phones

The following table lists the different types of phones that support Emergency Responder. The support that Emergency Responder supplies differs depending on the type of phone and the type of switch port to which the phone is attached.

Note: Cisco will not issue bug fixes or security enhancements for endpoints that have reached End of Software Maintenance or End of Support status, regardless of whether those endpoints are deprecated or not deprecated. Cisco will not test Emergency Responder with End of Life phones. For endpoints that have reached End of Sale (EOS), or End of Software Maintenance, refer to the EOS link of that respective phone to view support details.

Phones Description
Phones that are automatically tracked using Switch-port based tracking These phones do not require any special Emergency Responder configuration. However, you must enable Cisco Discovery Protocol on the switches.
Most Cisco IP Phones and Telepresence/Webex devices support Cisco Discovery Protocol (CDP). This includes the Skinny Call Control Protocol (SCCP) and Session Initiation Protocol (SIP) IP Phones.

Note: Although Cisco Analog Telephone Adapter (ATA) phones support Cisco Discovery Protocol and SCCP, Emergency Responder cannot automatically track them. You can add ATA phones manually and assign them to an Emergency Response Location (ERL). Emergency Responder routes calls from ATA phones based on the assigned ERL.
Check the data sheets for each Cisco phone model/series to confirm CDP support.

Note: Devices that do not support CDP can potentially be tracked using the MAC table on the switch, to do this you must toggle “Enable CAM-based Phone Tracking" when you add the network switch to Emergency Responder.
Phones that you can track using an IP subnet To track these phones, you must configure the subnet and then assign ERLs to the configured subnets.
Any Cisco Unified IP Phone, Telepresence/Webex device, or third-party SIP phone can be tracked using IP subnet based tracking.

Note: Any IP endpoint can be tracked at call time using the IP subnet provided that the Use IP Address from Call Signaling Telephony setting is enabled.
Cisco Jabber can be tracked using IP subnet-based tracking.
Phones that you can manually define or track using an IP subnet These phones are supported only if their calls are routed by Cisco Unified Communications Manager.
• Phones that are connected to analog line gateways such as Cisco VG350 or VG224 series or ATA 180 series or ATA 190 series or ATA 191 series.
• Any H.323 endpoints
• Cisco Webex App (registered natively to Unified Communications Manager)

Note: Any IP endpoint can be tracked at call time using the IP subnet provided that the Use IP Address From Call Signaling Telephony setting is enabled.

Cisco Webex client (registered natively to Unified Communications Manager) is represented through the registered Spark RD (Remote Destination) and needs to be manually defined in Emergency Responder for tracking.
Phones supported for off-premises location confirmation and update with the Remote Worker Emergency Calling feature in Unified Communications Manager 9.0 and later When configured for off-premises use in Unified Communications Manager 9.0 and later, these phones provide displays for off-premises users to confirm or update their off-premises location.
• Cisco IP Communicator
• Cisco Virtual Desktop (VXCC)
• Cisco IP Phone 7800 Series
• Cisco Unified IP Phone 9841, 9851, 9861, 9871, 9971, 9951, 8961, 8945, 8941, 8865, 8861, 8851, 8845, 8841, 7975, 7971, 7970, 7965, 7962, 7961, 7945, 7942, 7941, 7911, 7910, and 7906

Note: If the user dismisses the display before confirming or updating the location, the location can be recovered by selecting Running Applications from the Services menu or by resetting the phone.

Supported Voice Ready Lan Switches

The following table lists the LAN switch models that Emergency Responder supports. A LAN switch model is supported only if the SNMP System Object ID appears in this table, regardless of the LAN switch configuration or software release.

Note: Emergency Responder requires SNMP Version 1, Version 2, Version 2c, or Version 3 for automatic tracking of Cisco Unified IP Phones by connected switch ports.

Important: Cisco will not issue bug fixes or security enhancements for devices that have reached End of Software Maintenance or End of Support status, regardless of whether those devices are deprecated or not deprecated. Cisco will not test Emergency Responder with End of Life devices. For devices that have reached End of Sale (EOS), or End of Software Maintenance, refer to the EOS link of that respective device to view support details.

For information on all of the End of Support and End-of-Life products, see https://www.cisco.com/c/en_ca/products/eos-eol-listing.html.

For a list of firmware versions that are used for each Cisco device, see the Cisco Collaboration Systems Release Compatibility Matrix at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/uc_system/unified/communications/system/Compatibility/CSR-Compatibility-Matrix.html.

Series Supported Device System Object ID from CISCO-PRODUCTS-MIB or CISCO-STACK-MIB
Catalyst C1000 (Ethernet Ports Only) C1000-8FP-2G-L 1.3.6.1.4.1.9.1.2959
C1000-8P-2G-L 1.3.6.1.4.1.9.1.2959
C1000-8FP-E-2G-L 1.3.6.1.4.1.9.1.2959
C1000-8P-E-2G-L 1.3.6.1.4.1.9.1.2959
C1000-8T-2G-L 1.3.6.1.4.1.9.1.2959
C1000-8T-E-2G-L 1.3.6.1.4.1.9.1.2959
C1000-16FP-2G-L 1.3.6.1.4.1.9.1.2959
C1000-16P-2G-L 1.3.6.1.4.1.9.1.2959
C1000-16P-E-2G-L 1.3.6.1.4.1.9.1.2959
C1000-16T-2G-L 1.3.6.1.4.1.9.1.2897
C1000-16T-E-2G-L 1.3.6.1.4.1.9.1.2959
C1000-24FP-4G-L 1.3.6.1.4.1.9.1.2959
C1000-24FP-4X-L 1.3.6.1.4.1.9.1.2959
C1000-24P-4G-L 1.3.6.1.4.1.9.1.2959
C1000-24P-4X-L 1.3.6.1.4.1.9.1.2897
C1000-24PP-4G-L 1.3.6.1.4.1.9.1.2959
C1000-24T-4X-L 1.3.6.1.4.1.9.1.2897
Catalyst C1000 (Ethernet Ports Only) C1000SM-48FP-4G-L 1.3.6.1.4.1.9.1.2951
C1000SM-48FP-4X-L 1.3.6.1.4.1.9.1.2957
C1000SM-48P-4G-L 1.3.6.1.4.1.9.1.2950
C1000SM-48P-4X-L 1.3.6.1.4.1.9.1.2956
C1000SM-48PP-4G-L 1.3.6.1.4.1.9.1.2949
C1000SM-48T-4G-L 1.3.6.1.4.1.9.1.2948
C1000SM-48T-4X-L 1.3.6.1.4.1.9.1.2955
C1000SM-8P-2G-L 1.3.6.1.4.1.9.1.2935
C1000SM-8P-E-2G-L 1.3.6.1.4.1.9.1.2936
C1000-48T-4X-L 1.3.6.1.4.1.9.1.2897
C1000SM-8T-2G-L 1.3.6.1.4.1.9.1.2933
C1000SM-8T-E-2G-L 1.3.6.1.4.1.9.1.2934
C1000-12MP-2X-L 1.3.6.1.4.1.9.1.2897
C1000-24MP-4X-L 1.3.6.1.4.1.9.1.2897
C1000SM-8FP-2G-L 1.3.6.1.4.1.9.1.2937
C1000SM-8FP-E-2G-L 1.3.6.1.4.1.9.1.2938
Catalyst C1000 (Ethernet Ports Only) C1000FE-24T-4G-L 1.3.6.1.4.1.9.1.3021
C1000FE-24P-4G-L 1.3.6.1.4.1.9.1.3022
C1000FE-48T-4G-L 1.3.6.1.4.1.9.1.3023
C1000FE-48P-4G-L 1.3.6.1.4.1.9.1.3024
Catalyst 2940 Connected Grid 2500 CGS-2520-16S-8PC 1.3.6.1.4.1.9.1.1246
2940-8TF 1.3.6.1.4.1.9.1.542
2941-8TT 1.3.6.1.4.1.9.1.540
Catalyst 2950 (Ethernet Ports Only) 2950-12 1.3.6.1.4.1.9.1.323
2950-24 1.3.6.1.4.1.9.1.324
2950C-24 1.3.6.1.4.1.9.1.325
2950G-24-EI-DC 1.3.6.1.4.1.9.1.472
2950S-24 1.3.6.1.4.1.9.1.430
2950SX-24 1.3.6.1.4.1.9.1.480
2950SX-48 1.3.6.1.4.1.9.1.560
Catalyst 2960 (Ethernet Ports Only) 2960-24LT-L 1.3.6.1.4.1.9.1.951
2960-24PC-L 1.3.6.1.4.1.9.1.950
2960-24-S 1.3.6.1.4.1.9.1.929
2960-24TC-L 1.3.6.1.4.1.9.1.694
2960-24TC-S 1.3.6.1.4.1.9.1.928
2960-24TT-L 1.3.6.1.4.1.9.1.716
2960-48PST-L 1.3.6.1.4.1.9.1.1016
2960-48TC-L 1.3.6.1.4.1.9.1.695
2960-48TC-S 1.3.6.1.4.1.9.1.927
2960-48TT-L 1.3.6.1.4.1.9.1.717
2960-8TC-L 1.3.6.1.4.1.9.1.798
2960-8TC-S 1.3.6.1.4.1.9.1.1006
2960G-24TC-L 1.3.6.1.4.1.9.1.696
2960G-48TC-L 1.3.6.1.4.1.9.1.697
2960G-8TC-L 1.3.6.1.4.1.9.1.799
2960PD-8TT-L 1.3.6.1.4.1.9.1.952
2960-48PST-S 1.3.6.1.4.1.9.1.1148
2960-24LC-S 1.3.6.1.4.1.9.1.1146
2960-24PC-S 1.3.6.1.4.1.9.1.1147
Catalyst 2960-C (Ethernet Ports Only) 2960CPD-8PT-L 1.3.6.1.4.1.9.1.1315
2960C-8PC-L 1.3.6.1.4.1.9.1.1366
2960C-12PC-L 1.3.6.1.4.1.9.1.1367
Catalyst 2960-Plus (Ethernet Ports Only) 2960-Plus 48PST-L 1.3.6.1.4.1.9.1.1748
2960-Plus 24PC- 1.3.6.1.4.1.9.1.1749
2960-Plus 24LC-L 1.3.6.1.4.1.9.1.1750
2960-Plus 48PST-S 1.3.6.1.4.1.9.1.1753
2960-Plus 24PC-S 1.3.6.1.4.1.9.1.1754
2960-Plus 24LC-S 1.3.6.1.4.1.9.1.1755
Catalyst 2960-S (Ethernet Ports Only) 2960S Stack 1.3.6.1.4.1.9.1.1208
2960S-24PD-L 1.3.6.1.4.1.9.1.1261
2960S-24PS-L 1.3.6.1.4.1.9.1.1265
2960S-48FPD-L 1.3.6.1.4.1.9.1.1258
2960S-48FPS-L 1.3.6.1.4.1.9.1.1263
2960S-48LPD-L 1.3.6.1.4.1.9.1.1259
2960S-48LPS-L 1.3.6.1.4.1.9.1.1264
Catalyst 2960L (Ethernet Ports Only) C2960L24TQLL 1.3.6.1.4.1.9.1.2495
C2960L48TQLL 1.3.6.1.4.1.9.1.2496
C2960L24PQLL 1.3.6.1.4.1.9.1.2497
C2960L48PQLL 1.3.6.1.4.1.9.1.2498
C2960L8PSLL 1.3.6.1.4.1.9.1.2361
Catalyst 2960X (Ethernet Ports Only) Catalyst 2960X-48LPD-L 1.3.6.1.4.1.9.1.1691
Catalyst 2960X-48TD-L 1.3.6.1.4.1.9.1.1692
Catalyst 2960X-24TD-L 1.3.6.1.4.1.9.1.1694
Catalyst 2960X-48FPS-L 1.3.6.1.4.1.9.1.1695
Catalyst 2960X-48LPS-L 1.3.6.1.4.1.9.1.1696
Catalyst 2960X-48TS-L 1.3.6.1.4.1.9.1.1698
Catalyst 2960X-24TS-L 1.3.6.1.4.1.9.1.1699
Catalyst 2960X-24PSK-L 1.3.6.1.4.1.9.1.1700
Catalyst 2960X-48LPS-S 1.3.6.1.4.1.9.1.1701
Catalyst 2960X-24PS-S 1.3.6.1.4.1.9.1.1702
Catalyst 2960X-48TS-LL 1.3.6.1.4.1.9.1.1703
Catalyst 2960X-24TS-LL 1.3.6.1.4.1.9.1.1704
Catalyst 2960X-24PS-L 1.3.6.1.4.1.9.1.1697
Catalyst 2960X-24PD-L 1.3.6.1.4.1.9.1.1693
Catalyst 2960X-48FPD-L 1.3.6.1.4.1.9.1.1690
Catalyst 2960XR (Ethernet Ports Only) Catalyst 2960XR-24PD-I 1.3.6.1.4.1.9.1.1800
Catalyst 2960XR-24TD-I 1.3.6.1.4.1.9.1.1801
Catalyst 2960XR-48FPS-I 1.3.6.1.4.1.9.1.1802
Catalyst 2960XR-48LPS-I 1.3.6.1.4.1.9.1.1803
Catalyst 2960XR-48TS-I 1.3.6.1.4.1.9.1.1804
Catalyst 2960XR-24PS-I 1.3.6.1.4.1.9.1.1805
Catalyst 2960XR-24TS-I 1.3.6.1.4.1.9.1.1806
Catalyst 2960XR-48FPD-L 1.3.6.1.4.1.9.1.1807
Catalyst 2960XR-48LPD-L 1.3.6.1.4.1.9.1.1808
Catalyst 2960XR-48PD-L 1.3.6.1.4.1.9.1.1809
Catalyst 2960XR-24PD-L 1.3.6.1.4.1.9.1.1810
Catalyst 2960XR-24TD-L 1.3.6.1.4.1.9.1.1811
Catalyst 2960XR-48FPS-L 1.3.6.1.4.1.9.1.1812
Catalyst 2960XR-48LPS-L 1.3.6.1.4.1.9.1.1813
Catalyst 2960XR-48TS-L 1.3.6.1.4.1.9.1.1814
Catalyst 2960XR-24PS-L 1.3.6.1.4.1.9.1.1815
Catalyst 2960XR-24TS-L 1.3.6.1.4.1.9.1.1816
Catalyst 2960XR-48FPD-I 1.3.6.1.4.1.9.1.1797
Catalyst 2960XR-48LPD-I 1.3.6.1.4.1.9.1.1798
Catalyst 2960XR-48TD-I 1.3.6.1.4.1.9.1.1799
Catalyst 2975 (Ethernet Ports Only) 2975GS-48PS-L 1.3.6.1.4.1.9.1.1067
2975GS-48PS-L-Stack 1.3.6.1.4.1.9.1.1068
Catalyst 3550 3550-24-DC 1.3.6.1.4.1.9.1.452
Catalyst 3560 (Ethernet Ports Only) 3560-12PC-S 1.3.6.1.4.1.9.1.1015
3560-24PS 1.3.6.1.4.1.9.1.563
3560-24TS 1.3.6.1.4.1.9.1.633
3560-48PS 1.3.6.1.4.1.9.1.564
3560-48TS 1.3.6.1.4.1.9.1.634
3560-8PC 1.3.6.1.4.1.9.1.797
3560G-24PS 1.3.6.1.4.1.9.1.614
3560G-24TS 1.3.6.1.4.1.9.1.615
3560G-48PS 1.3.6.1.4.1.9.1.616
3560G-48TS 1.3.6.1.4.1.9.1.617
3560V2-24PS 1.3.6.1.4.1.9.1.1021
3560V2-48PS 1.3.6.1.4.1.9.1.1025
3560CX-12TC-S 1.3.6.1.4.1.9.1.2133
3560CX-8XPD-S 1.3.6.1.4.1.9.1.2131
3560CX-8PT-S 1.3.6.1.4.1.9.1.2130
Catalyst 3560-C (Ethernet Ports Only) 3560CG-8PC-S 1.3.6.1.4.1.9.1.1317
3560CPD-8PT-S 1.3.6.1.4.1.9.1.1368
3560C-8PC-S 1.3.6.1.4.1.9.1.1466
3560C-12PC-S 1.3.6.1.4.1.9.1.1465
Catalyst 3560-E (Ethernet Ports Only) 3560E-12D 1.3.6.1.4.1.9.1.930
3560E-12SD 1.3.6.1.4.1.9.1.956
3560E-24PD 1.3.6.1.4.1.9.1.795
3560E-24TD 1.3.6.1.4.1.9.1.793
3560E-48PD 1.3.6.1.4.1.9.1.796
3560E-48TD 1.3.6.1.4.1.9.1.794
Catalyst 3560-X (Ethernet Ports Only) 3560X-24P (-L/S/E) 1.3.6.1.4.1.9.1.1228
3560X-48PF (-L/S/E) 1.3.6.1.4.1.9.1.1229
3560X-48P (-L/S/E) 1.3.6.1.4.1.9.1.1229
3560X-48U 1.3.6.1.4.1.9.1.1710
3560X-48TS 1.3.6.1.4.1.9.1.2066
WS-C3560X-48T-S 1.3.6.1.4.1.9.1.1227
Catalyst 3650 (Ethernet Ports Only) Catalyst C3650-24TS (-L/S/E) 1.3.6.1.4.1.9.1.1823
Catalyst C3650-48TS (-L/S/E) 1.3.6.1.4.1.9.1.1824
Catalyst C3650-24PS (-L/S/E) 1.3.6.1.4.1.9.1.1825
Catalyst C3650-48PS (-L/S/E) 1.3.6.1.4.1.9.1.1826
Catalyst C3650-24TD (-L/S/E) 1.3.6.1.4.1.9.1.1827
Catalyst C3650-48TD (-L/S/E) 1.3.6.1.4.1.9.1.1828
Catalyst C3650-24PD (-L/S/E) 1.3.6.1.4.1.9.1.1829
Catalyst C3650-48PD (-L/S/E) 1.3.6.1.4.1.9.1.1830
Catalyst C3650-Stack (-L/S/E) 1.3.6.1.4.1.9.1.1830
Catalyst C3650-48PQ (-L/S/E) 1.3.6.1.4.1.9.1.1881
Catalyst C3650-48TQ (-L/S/E) 1.3.6.1.4.1.9.1.1882
Catalyst 3750 (Ethernet Ports Only) 3750 Stack 1.3.6.1.4.1.9.1.516
3750-24FS 1.3.6.1.4.1.9.1.656
3750-24PS 1.3.6.1.4.1.9.1.536
3750-24TS 1.3.6.1.4.1.9.1.513
3750-48PS 1.3.6.1.4.1.9.1.535
3750-48TS 1.3.6.1.4.1.9.1.512
3750G-12S 1.3.6.1.4.1.9.1.530
3750G-12S-SD 1.3.6.1.4.1.9.1.688
3750G-16TD 1.3.6.1.4.1.9.1.591
3750G-24PS 1.3.6.1.4.1.9.1.602
3750G-24T 1.3.6.1.4.1.9.1.514
3750G-24TS 1.3.6.1.4.1.9.1.511
3750G-24TS-1U 1.3.6.1.4.1.9.1.624
3750G-24WS-S25 1.3.6.1.4.1.9.1.778
3750G-24WS-S50 1.3.6.1.4.1.9.1.779
3750G-48PS 1.3.6.1.4.1.9.1.603
3750G-48TS 1.3.6.1.4.1.9.1.604
3750V2-24PS 1.3.6.1.4.1.9.1.1023
3750V2-48PS 1.3.6.1.4.1.9.1.1027
Catalyst 3750-X (Ethernet Ports Only) 3750X-48P (-L/E) 1.3.6.1.4.1.9.1.1225
3750X-48PF (-L/S/E) 1.3.6.1.4.1.9.1.1225
3750X-48P (-L/S) 1.3.6.1.4.1.9.1.1225
3750X-24P (-L/S/E) 1.3.6.1.4.1.9.1.1224
Catalyst 3750 Metro 3750-24TE-M 1.3.6.1.4.1.9.1.574
Catalyst 3750-E (Ethernet Ports Only) 3750E-24PD 1.3.6.1.4.1.9.1.792
3750E-24TD 1.3.6.1.4.1.9.1.789
3750E-48PD 1.3.6.1.4.1.9.1.791
3750E-48TD-S 1.3.6.1.4.1.9.1.790
Catalyst 3850 (Ethernet Ports Only) Catalyst C3850-24U (-L/S/E) 1.3.6.1.4.1.9.1.1767
Catalyst C3850-48U (-L/S/E) 1.3.6.1.4.1.9.1.1768
3850-48P (-L/S/E) 1.3.6.1.4.1.9.1.1641
3850-24P (-L/S/E) 1.3.6.1.4.1.9.1.1642
3850-48T (-L/S/E) 1.3.6.1.4.1.9.1.1643
3850-24T (-L/S/E) 1.3.6.1.4.1.9.1.1644
Catalyst 3850-12S-S 1.3.6.1.4.1.9.1.1880
Catalyst 3850-12S-E 1.3.6.1.4.1.9.1.1880
Catalyst 3850-24S-S 1.3.6.1.4.1.9.1.1879
Catalyst 3850-24S-E 1.3.6.1.4.1.9.1.1879
Catalyst C3850-12X48U 1.3.6.1.4.1.9.1.1745
Catalyst 4500 (Ethernet Ports Only) 4503 1.3.6.1.4.1.9.5.58
4503 1.3.6.1.4.1.9.1.503
4506 1.3.6.1.4.1.9.5.59
4506 1.3.6.1.4.1.9.1.502
4507 1.3.6.1.4.1.9.1.501
4510 1.3.6.1.4.1.9.1.537
Catalyst 4500-E (Ethernet Ports Only) 4503-E 1.3.6.1.4.1.9.1.874
4506-E 1.3.6.1.4.1.9.1.875
4507R-E 1.3.6.1.4.1.9.1.876
4510R-E 1.3.6.1.4.1.9.1.877
4507R+E 1.3.6.1.4.1.9.1.1286
4510R+E 1.3.6.1.4.1.9.1.1287
Catalyst 4900 (Ethernet Ports Only) 4948 1.3.6.1.4.1.9.1.626
4948-10GE 1.3.6.1.4.1.9.1.659
Catalyst 6500 (Ethernet Ports Only) 6503 1.3.6.1.4.1.9.5.56
6503 1.3.6.1.4.1.9.1.449
6504 1.3.6.1.4.1.9.1.657
6506 1.3.6.1.4.1.9.5.45
6506 1.3.6.1.4.1.9.1.282
6509 1.3.6.1.4.1.9.5.44
6509 1.3.6.1.4.1.9.1.283
6509-NEB 1.3.6.1.4.1.9.5.61
6513 1.3.6.1.4.1.9.5.50
6513 1.3.6.1.4.1.9.1.400
Catalyst 6500-E (Ethernet Ports Only) 6509-E 1.3.6.1.4.1.9.1.283
6506-E 1.3.6.1.4.1.9.1.282
6504-E 1.3.6.1.4.1.9.1.657
6503-E 1.3.6.1.4.1.9.1.449
Catalyst 6800ia (Ethernet Ports Only) Catalyst 6800ia-48FPD-L 1.3.6.1.4.1.9.1.1866
Catalyst 6800ia-48TD-L 1.3.6.1.4.1.9.1.1867
Catalyst 68xx (Ethernet Ports Only) Catalyst 68xx Virtual Switch 1.3.6.1.4.1.9.1.1934
Catalyst 6880-X Catalyst 6880-XLE 1.3.6.1.4.1.9.1.1784
Catalyst 6807-XL Catalyst 6807-XL 1.3.6.1.4.1.9.1.1765
Catalyst 9200 (Ethernet Ports Only) C9200-24T 1.3.6.1.4.1.9.1.2694
C9200-24P 1.3.6.1.4.1.9.1.2694
C9200-48T 1.3.6.1.4.1.9.1.2694
C9200-48P 1.3.6.1.4.1.9.1.2694
Catalyst 9200CX (Ethernet Ports Only) C9200CX-8P-2X2G 1.3.6.1.4.1.9.1.3097
C9200CX-12P-2X2G 1.3.6.1.4.1.9.1.3079
C9200CX-12T-2X2G 1.3.6.1.4.1.9.1.3078
C9200CX-12P-2XGH 1.3.6.1.4.1.9.1.3164
C9200CX-8PT-2G 1.3.6.1.4.1.9.1.3098
C9200CX-8UXG-2X 1.3.6.1.4.1.9.1.3099
C9200CX-8P-2XGH 1.3.6.1.4.1.9.1.3195
C9200CX-8UXG-2XH 1.3.6.1.4.1.9.1.3196
Catalyst 9200L (Ethernet Ports Only) C9200L-24T-4G 1.3.6.1.4.1.9.1.2695
C9200L-24P-4G 1.3.6.1.4.1.9.1.2695
C9200L-48T-4G 1.3.6.1.4.1.9.1.2695
C9200L-48P-4G 1.3.6.1.4.1.9.1.2695
C9200L-24T-4X 1.3.6.1.4.1.9.1.2695
C9200L-24P-4X 1.3.6.1.4.1.9.1.2695
C9200L-48T-4X 1.3.6.1.4.1.9.1.2695
C9200L-48P-4X 1.3.6.1.4.1.9.1.2695
Catalyst 9300 (Ethernet Ports Only) c9300 1.3.6.1.4.1.9.1.2494
c930024T 1.3.6.1.4.1.9.1.2435
c930024P 1.3.6.1.4.1.9.1.2436
c930024U 1.3.6.1.4.1.9.1.2437
c930024X 1.3.6.1.4.1.9.1.2438
c930048T 1.3.6.1.4.1.9.1.2439
c930048P 1.3.6.1.4.1.9.1.2440
c930048U 1.3.6.1.4.1.9.1.2441
c930048UXM 1.3.6.1.4.1.9.1.2442
Catalyst 9300L (Ethernet Ports Only) C9300L-24T-4X 1.3.6.1.4.1.9.1.2583
C9300L-48T-4X 1.3.6.1.4.1.9.1.2584
C9300L-24P-4G 1.3.6.1.4.1.9.1.2585
C9300L-48P-4G 1.3.6.1.4.1.9.1.2586
C9300L-24T-4G 1.3.6.1.4.1.9.1.2792
C9300L-48T-4G 1.3.6.1.4.1.9.1.2793
C9300L-24P-4X 1.3.6.1.4.1.9.1.2798
Catalyst 9300L (Ethernet Ports Only) C9300L-24UXG-4X 1.3.6.1.4.1.9.1.2800
C9300L-48UXG-4X 1.3.6.1.4.1.9.1.2801
C9300L-24UXG-2Q 1.3.6.1.4.1.9.1.2802
C9300L-48UXG-2Q 1.3.6.1.4.1.9.1.2803
C9300L-48P-4X 1.3.6.1.4.1.9.1.2804
C9300L-48PF-4X 1.3.6.1.4.1.9.1.2992
C9300L-48PF-4G 1.3.6.1.4.1.9.1.2993
C9300LM-48UX-4Y 1.3.6.1.4.1.9.1.2804
Catalyst 9400 (Ethernet Ports Only) C9407R 1.3.6.1.4.1.9.1.2500
C9410R 1.3.6.1.4.1.9.1.2501
C9404R 1.3.6.1.4.1.9.1.2499
Catalyst 9500 (Ethernet Ports Only) c950012Q 1.3.6.1.4.1.9.1.2418
c950024Q 1.3.6.1.4.1.9.1.2419
c950040X 1.3.6.1.4.1.9.1.2420
Catalyst Express 500 (Ethernet Ports Only) 500-24LC 1.3.6.1.4.1.9.1.725
500-24PC 1.3.6.1.4.1.9.1.726
500-24TT 1.3.6.1.4.1.9.1.724
500G-12TC 1.3.6.1.4.1.9.1.727
Catalyst Express 520 (Ethernet Ports Only) 520-24LC 1.3.6.1.4.1.9.1.933
520-24PC 1.3.6.1.4.1.9.1.934
520-24TT 1.3.6.1.4.1.9.1.932
520-8PC 1.3.6.1.4.1.9.1.897
520G-24TC 1.3.6.1.4.1.9.1.935
Cisco ME 4900 ME 4924-10GE 1.3.6.1.4.1.9.1.788
Catalyst C6880x ciscoC6880x 1.3.6.1.4.1.9.1.1936
Catalyst 3560CX (Ethernet Ports Only) Cisco Catalyst 3560CX-8XPD-S 1.3.6.1.4.1.9.1.2131
Cisco Catalyst 3560CX-8PT-S 1.3.6.1.4.1.9.1.2130
Catalyst 3560 (Ethernet Ports Only) catwsC3560CX12pdS 1.3.6.1.4.1.9.1.2132
catwsC3560CX12pcS 1.3.6.1.4.1.9.1.2134
catwsC3560CX8tcS 1.3.6.1.4.1.9.1.2135
catwsC3560CX8pcS 1.3.6.1.4.1.9.1.2136
Catalyst C2960 catwsC2960CX8tcL 1.3.6.1.4.1.9.1.2137
Catalyst 2960CX Cisco Catalyst 2960CX-8PC-L 1.3.6.1.4.1.9.1.2191

Supported Cisco Routers

The following table lists the Cisco routers Emergency Responder supports.

Series (Ethernet Ports Only) Supported Device System Object ID from CISCO-PRODUCTS-MIB or CISCO-STACK-MIB
Cisco 891 Cisco C891F-K9 1.3.6.1.4.1.9.1.1858
Cisco C891FWA-K9 1.3.6.1.4.1.9.1.1859
Cisco C891FWE-K9 1.3.6.1.4.1.9.1.1860
Cisco 1100 Cisco C1111-8P 1.3.6.1.4.1.9.1.2443
Cisco C1111-8PWA 1.3.6.1.4.1.9.1.2448
Cisco C1111-8PWB 1.3.6.1.4.1.9.1.2447
Cisco C1111-8PWE 1.3.6.1.4.1.9.1.2446
Cisco 1800 Cisco 1861-SRST-B/K9 1.3.6.1.4.1.9.1.904
Cisco 1861-SRST-C-B/K9 1.3.6.1.4.1.9.1.939
Cisco 1861-SRST-C-F/K9 1.3.6.1.4.1.9.1.940
Cisco 1861-SRST-F/K9 1.3.6.1.4.1.9.1.905
Cisco 1861-UC-2BRI-K9 1.3.6.1.4.1.9.1.902
Cisco 1861-UC-4FXO-K9 1.3.6.1.4.1.9.1.903
Cisco1861 1.3.6.1.4.1.9.1.1065
Cisco 1900 Cisco 1905 1.3.6.1.4.1.9.1.1192
Cisco 1921 1.3.6.1.4.1.9.1.1191
Cisco 1941 1.3.6.1.4.1.9.1.1047
Cisco 2800 Cisco 2811 1.3.6.1.4.1.9.1.576
Cisco 2821 1.3.6.1.4.1.9.1.577
Cisco 2851 1.3.6.1.4.1.9.1.578
Cisco 2900 Cisco 2911 1.3.6.1.4.1.9.1.1045
Cisco 2921 1.3.6.1.4.1.9.1.1044
Cisco 2951 1.3.6.1.4.1.9.1.1043
Cisco 3800 Cisco 3825 1.3.6.1.4.1.9.1.543
Cisco 3845 1.3.6.1.4.1.9.1.544
Cisco 3900 Cisco 3925 1.3.6.1.4.1.9.1.1042
Cisco 3925E 1.3.6.1.4.1.9.1.1144
Cisco 3945 1.3.6.1.4.1.9.1.1041
Cisco 3945E 1.3.6.1.4.1.9.1.1145

Supported Cisco UCS Platforms

For information about supported Cisco Unified Computing System (UCS) platforms, see the Unified Communications Virtualization Supported Applications section of the Cisco Collaboration Virtualization wiki.

VMware Support

For information about VMware, see the Unified Communications VMWare Requirements section of the Cisco documentation wiki at https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-software-requirements.html.

Supported OVAs and Capacity

For information about OVAs, administrators should see the Virtualization for Cisco Emergency Responder (CER) at http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-cisco-emergency-responder.html.

Related Documentation

Cisco Emergency Responder Documentation

See the publications for Cisco Emergency Responder. Navigate from the following documentation URL: https://www.cisco.com/c/en/us/support/unified-communications/emergency-responder/series.html

Cisco Unified Communications Manager Documentation

See the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL: https://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/series.html

Important Notes

Cisco Emergency Responder 15x Supported Upgrades

Cisco Emergency Responder 10.x and later is supported on Cisco Unified Computing System (UCS) and other virtual platforms only. All existing installations on Media Convergence Servers (MCS) should be migrated to UCS before upgrading to Cisco Emergency Responder 10.x or later.

Direct Refresh Upgrades from Pre-12.5.x source to Release 15 and later is not supported. You should first upgrade your source to Release 12.5.x or 14 and SUs and then upgrade your source to Release 15 and later.

Note: Cisco Emergency Responder 15 and later does not support Install with Data Import.

Note: If the Emergency Responder source is in FIPS mode, see https://www.cisco.com/web/software/286319173/139477/ciscocm.ciscossl7_upgrade_CSCwa48315_CSCwa77974_v1.0.k4.cop-ReadMe.pdf for information on the COP file ciscocm.ciscossl7_upgrade_CSCwa48315_CSCwa77974_v1.0.k4.cop. This document details the pre-requisites required for direct upgrade to the 14SU2 or above destination versions.

COP Files Required for Upgrades to Release 15 and later

Emergency Responder now improves the encryption for upgrading files. All COP and ISO upgrade files are now signed with the SHA1SUM hash-based signing tool. SHA-1 is now deprecated and has been superseded by SHA-2 (for example SHA-512).

Post-Release 14, all new COP and ISO files are signed with the SHA512SUM hash-based signing tool.

From To Upgrade Type
12.5(1), 12.5(1a), 12.5(1) SU1, 12.5(1) SU2, 12.5(1) SU3, 12.5(1) SU4, 12.5(1) SU5, 12.5(1) SU6, 12.5(1)SU7, 12.5(1)SU8b, and 12.5(1)SU9 15 Apply the required Upgrade Readiness COP File (pre-upgrade): ciscocm.cer_preUpgradeCheck-X.k4.cop.sha512.

Note: If you want to upgrade Emergency Responder from Release 12.5.x (except for Release 12.5(1)SU6) to 15 and later, you must use the following COP file: ciscocm.enable-sha512sum-2021-signing-key-v1.0.cop.sgn.

There are no Direct Refresh Upgrade supported paths for Emergency Responder Release 15 and later. Refresh Upgrades from Pre-12.5.x source to Release 15 and later is not supported.

Apply the required Upgrade Readiness COP Files (post-upgrade): ciscocm.cer_postUpgradeCheck-X.k4.cop.sha512.
14, 14SU1, 14SU2, 15SU3a, and 14SU4 Upgrade Type Apply the required Upgrade Readiness COP File (pre-upgrade): ciscocm.cer_preUpgradeCheck-X.k4.cop.sha512.

Required COP files:

Note: • ciscocm.enable-sha512sum-2021-signing-key-v1.0.cop.sgn
• ciscocm.cer V14 CSCwf99494 Intracluster v1.1.zip

You should apply the following COP file for Release 14SU2 before upgrading your Emergency Responder to Release 15 and later: ciscocm.cer_V14SU2_CSCwc26596-CSCwc76921_C0173-1.zip.

There are no Direct Refresh Upgrade supported paths for Emergency Responder Release 15 and later. Refresh Upgrades from Pre-12.5.x source to Release 15 and later is not supported.

Apply the required Upgrade Readiness COP Files (post-upgrade): ciscocm.cer_postUpgradeCheck-X.k4.cop.sha512.

Caveats

This section contains information about accessing the Cisco Bug Search to find open caveats and resolved caveats.

Access Cisco Bug Search

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:

You can search for problems by using Cisco Bug Search.

Before you begin

To access Cisco Bug Search, you need the following items:

Procedure

Step 1: To access Cisco Bug Search, go to: https://bst.cloudapps.cisco.com/bugsearch

Step 2: Log in with your Cisco.com user ID and password.

Step 3: To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter.

Open Caveats

There are no open caveats in this release.

Resolved Caveats

Identifier Headline
CSCwm95686 Discovery thread gets stuck in recursive DB refresh due to IPV6 subnet based tracking feature
CSCwn78985 The CER discoveries do not start once there has been a fallback in the cluster
CSCwp32950 Wireless phones are not being tracked through AXL when same DN present in diff partitions
CSCwn81862 CER not sending notification emails if one email address is rejected by the email server
CSCwm85123 CER UI login failure for node installation with hostname >32
CSCwn93353 CER Access Point search view stuck in (locations tables being modified, Please wait) admin exception
CSCwo25073 (CER) Smart License Registration failing with SSM On-Prem
CSCwn44942 Duplicate ERL causing ERL details page to load up blank
CSCwm53810 DRF service is unavailable after reimaging the subscriber alone
Models: 9841, 9851, 9861, 9871, 9971, 9951, 8961, 15SU3 Emergency Responder, 15SU3, Emergency Responder, Responder

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