Industry Transformation and Challenges
The global energy and resources sector is undergoing significant transformation, driven by increasing demand for energy, chemicals, and critical minerals. Meeting these demands requires companies to rethink how they manage information to streamline asset operations. Poor information management and reliance on manual processes often lead to operational challenges such as outages, downtime, safety incidents, and cyber threats.
"Just as every safety incident is preventable, so too are asset downtime and operational inefficiencies. The root cause of many operational challenges lies in poor information management and reliance on manual processes. By modernizing how information is governed, accessed and automated, we can unlock safer, smarter, secure, and more efficient operations.”
Phil Schwarz, Sr. Industry Strategist—Energy and Resources, OpenText
OpenText's Vision and Solutions
OpenText's vision is to elevate human potential across operations teams by transforming information management. Their approach is built on four pillars: trusted, autonomous, innovative, and secure information systems. Key OpenText solutions for asset operations include:
- Content Cloud: Modernizes operations with AI for document control, intelligent assistants, and automation.
- Business Network Cloud: Ensures asset uptime by tracking critical spare parts and vendor services.
- Analytics Cloud: Drives smarter decisions with predictive maintenance and operational insights.
- IT Observability and Service Management Cloud: Improves operational team efficiency by resolving IT issues faster.
- Experience Cloud: Enhances productivity with a unified user experience.
- Cybersecurity Cloud: Protects operations with advanced threat detection.
- DevOps Cloud: Accelerates software delivery through automation.
- Thrust: Enables custom application development for operations teams.
"An employee could spend between 50 to 80 percent of their time trying to piece together the right information for their job. With OpenText, they will regain that time for more productive and valuable work rather than trawling through archives."
Ted Tomes, Director of Spatial Data and Document Control, Western Midtsream
Business Outcomes and Next Steps
By implementing OpenText's information management solutions, companies can achieve significant improvements in operational efficiency, safety, and compliance. These include improved safety, reduced unplanned downtime, lower operations and maintenance costs, and enhanced compliance and audit readiness.
"We can now effectively manage information from the three most important platforms for our business: OpenText Content Management, SAP ERP, and ArcGIS. All important information concerning our day-to-day network operations and maintenance is available 24/7. Our engineers can look up anything they need quickly, wherever they are.”
Ron Schell, Director of Enterprise Applications, Metropolitan Utilities District
OpenText encourages organizations to explore their information management journey through introductory meetings, roadmap exchanges, and business value consulting workshops.
