Overview
This booklet provides comprehensive details on the maintenance schedule, limited warranties, and optional service contracts applicable to new Chrysler, Dodge, and Jeep vehicles sold and registered in Canada. It outlines what is covered, the duration of each warranty, and the owner's responsibilities to maintain warranty validity.
Key Warranty Sections
- Warranty Information: Details your rights and responsibilities, including limitations and exclusions.
- 3/60 Basic Warranty: Covers most factory-installed parts for 3 years or 60,000 kilometers, with specific exceptions.
- 5/100 Powertrain Warranty: Extends coverage for critical powertrain components for 5 years or 100,000 kilometers.
- Corrosion Warranty: Covers holes caused by corrosion in sheet metal panels.
- Emission Warranties: Guarantees compliance with emissions standards and covers related components.
- What is Not Covered: Lists exclusions such as damage from misuse, environmental factors, normal wear and tear, and non-DaimlerChrysler parts/modifications.
Services and Support
- How to Get Service: Guidance on obtaining warranty service within Canada, the US, and Mexico, including procedures for moving abroad.
- Customer Assistance: Information on resolving warranty or service issues with DaimlerChrysler Canada.
- Arbitration: Details on the Canadian Motor Vehicle Arbitration Plan (CAMVAP) for dispute resolution.
- Roadside Assistance: 24-hour program for towing, jump-starts, lock-outs, flat tires, and out-of-fuel situations for eligible vehicles.
- Optional Service Contracts: Information on extended coverage plans (Powertrain, Gold, Gold Plus) to supplement factory warranties.
Important Links
For more information, visit the official websites:
