Make the Most of Your Membership

Image of the Costco logo.

Value, Variety & a Vow to Wow

Costco is committed to providing members with quality products and services at exceptional value. The company's promise is to deliver on this value, offering a refund if they fail to meet expectations. This commitment is reflected in their "Strong Values" which focus on doing the right thing for members, employees, suppliers, and communities.

Costco negotiates exclusive extras to offer significant savings, ensuring members receive the best quality products at the best value. Any savings found are passed directly to the members.

Surprising Variety

Costco offers a wide range of products and departments, including:

Note: Products and departments may vary by location.

Maximize Your Membership

Executive Membership

Upgrading to an Executive Membership offers additional benefits. Executive Members earn an annual 2% Reward, up to $750, on qualified purchases at Costco and Costco.com. This membership also provides greater discounts on various Costco Services, such as Costco Travel.

Image of a Costco Executive Membership card and a sample Annual Reward Certificate.

An Executive Membership is an additional upgrade fee per year for Gold Star and Business Members. Terms and conditions apply to the 2% Reward and benefits. For details, members can visit the membership counter or Costco.com. Costco offers a full refund of the membership fee at any time if a member is dissatisfied.

Costco Anywhere Visa® Card by Citi

The Costco Anywhere Visa Card by Citi allows members to earn Cash Back Rewards on purchases wherever Visa is accepted.

The card offers a 0% introductory APR on purchases for the first 7 months, followed by a variable APR. Additional terms and conditions apply, including fees for foreign purchases and cash advances. New cardmembers are subject to credit approval. Cash Back Rewards are provided as an annual credit card reward certificate.

Image of the Costco Anywhere Visa Card by Citi.

Unexpected Savings

Electronics

Costco's Electronics department features cutting-edge technology from brands like Samsung, VIZIO, LG, HP, Dell, Nikon, Canon, Bose, and Apple. Members benefit from competitive pricing, added features, free technical support, and setup help through Costco Concierge Services. Manufacturer's warranties on televisions, computers, and major appliances are extended to two years from the date of purchase. For inquiries, members can call toll-free 1-866-861-0450.

Note: Excludes touchscreen tablets.

Luxury

The Luxury department offers items with a "wow" factor, including diamond jewelry, designer apparel, cashmere sweaters, high-thread-count linens, stylish home furnishings, and fine wine from around the world, all at Costco prices.

Note: Product selection may vary by location.

Image of a family shopping in a Costco warehouse with a cart full of groceries, including Kirkland Signature Bath Tissue.

A Fresh Approach

Costco is renowned for its fresh ingredients, attracting top chefs who seek high quality at a terrific value. The meat department offers USDA Choice and USDA Prime beef, Grade-A poultry, Australian lamb, and a wide selection of seafood. Fruits and vegetables are delivered six days a week for optimal freshness. Costco also bakes fresh goods daily, including muffins, breads, pies, and custom-decorated cakes.

Organic & Healthy Choices

Costco provides high-quality organic items, from produce to meat, clothing, and vitamins, at great prices. They also offer healthy food options like reduced-calorie snacks, whole grain baked goods, gluten-free items, and trans-fat-free choices, allowing members to feel good about their shopping.

Note: Organic selection may vary by location.

Image of a smiling Costco employee in a white coat and red cap in a meat department, with trays of meat in the background.

Costco Services

Costco partners with select providers to offer exclusive values and significant savings on a range of services for its members. These services include:

Home Services

Insurance

Note: Insurance available in select states.

Business Services

Members can pick up a "My Costco Services" guide at any warehouse or view it online at MyCostcoServices.com.

Image of a brochure titled 'MyCostco Services' featuring a woman.

Kirkland Signature™ Gasoline

Kirkland Signature Gasoline meets TOP TIER™ performance standards and is available in regular unleaded and premium grades. It offers high-quality fuel at the lowest possible price, enhancing the value of a Costco membership.

At Costco Gas Stations, members can expect:

Members can earn 4% Cash Back Rewards on eligible gas purchases worldwide, including gas at Costco, when using the Costco Anywhere Visa Card by Citi. (See page 5 for details).

Image of a woman fueling a car at a Costco gas station.

Kirkland Signature™ - Our Exclusive Private Label

The Kirkland Signature label is a key reason to join Costco, offering high-quality items at prices often more than 20% lower than brand-name equivalents. Costco controls every element of product creation, from sourcing to packaging and transportation, to ensure quality and value.

Members are encouraged to compare Kirkland Signature products with brand-name counterparts to discover the value.

Collage of various Kirkland Signature products, including blueberries, chicken wings, olive oil, walnuts, cheese, and more.

Health & Wellness

Costco's Health & Wellness departments help members save money on essential items. The low-price/high-volume model ensures savings are passed on.

Optical Department

The Optical Department offers knowledgeable staff, designer frames and sunglasses, Kirkland Signature™ HD progressive lenses, contact lenses, and accepts most vision insurance plans. Complimentary cleaning and adjustments are also provided.

Image of eyeglasses and sunglasses.

Pharmacy

Costco Pharmacies are known for low prices. Benefits include the FREE Costco Member Prescription Program for significant savings, hundreds of generic drugs priced under $10 for a 90-day supply, FREE health screening programs (heart health, diabetes, bone density), and immunization services. Savings are also available on select pet medications.

Note: Enrollment in the Prescription Program is for members without prescription drug coverage or whose insurance does not cover all prescriptions.

Hearing Aids

The Costco Hearing Aid Center provides the latest in premium hearing aid technology. Features include Bluetooth® capable digital hearing aids, accessories from major suppliers, and free hearing tests and follow-up appointments.

Image of a prescription pill bottle and hearing aids.

Travel

Costco Travel offers carefully selected vacation packages, cruises, rental cars, theme park packages, and guided vacations based on exceptional quality and value. Executive Members may receive special benefits on select products.

Costco Travel is staffed by trained professionals who provide expert advice. Various payment options make planning easy and affordable. Members can earn 3% Cash Back Rewards on restaurant and eligible travel purchases worldwide when using the Costco Anywhere Visa Card by Citi.

To plan a vacation, members can pick up a Warehouse Travel Booklet, call 1-877-849-2730, or visit Costco.com/Travel. Costco Travel is available to U.S. members and is registered as a seller of travel in multiple states.

Image of a tropical beach resort with a 'Beach Hut'.

Sensible Sizes

Costco's value proposition extends to all household sizes. While known for bulk buying, Costco offers many items similarly to other retailers but with added value. Members can save on a wide array of products, including apparel, electronics, tires, home décor, books, snacks, and gasoline. Smart packaging, such as vacuum-sealed packs of chicken breasts, allows members to use what they need and save the rest, reducing waste and keeping prices low.

Image collage of various products available at Costco, including cleaning supplies, food items, appliances, and a scale.

Additional Savings

Values by the Dozen

Costco provides members with savings books nine times a year, offering thousands of dollars in additional savings on various products in warehouses and online. These savings are a result of Costco's strong supplier relationships and the negotiating skills of its buyers.

Digital Savings

Members can go paperless by displaying coupons on their smartphone via the Costco app, available for free on iTunes and Google Play app stores.

Image of a tablet displaying the Costco website, featuring HP Envy laptop and Kirkland Signature.

Outstanding Member Service

At Your Service!

Costco believes great customer service begins with great employees. For membership or purchase inquiries, members can contact the Member Service Center at 1-800-774-2678 or visit Costco.com and click Customer Service.

Community Involvement

Costco is committed to making a positive contribution to its communities through charitable programs supporting children, education, and health and human services. Partnerships include United Way, Children's Miracle Network Hospitals, and the American Red Cross.

Image of a smiling Costco employee named Miriam.

Even More Savings

Seasonal

Costco's "early in, early out" philosophy ensures members receive new and exciting products efficiently, including holiday decorations, outerwear, lawn mowers, back-to-school supplies, and BBQ accessories.

Costco.com

Costco.com offers thousands of items not available in warehouses, with delivery directly to your door. Members can also manage their accounts, prescriptions, book vacations, and find store locations.

Special Events

Special events, also known as roadshows, feature high-end merchandise for a limited time, including gemstone jewelry, collegiate apparel, and sporting goods.

Costco App

The Costco app keeps members connected, allowing them to check favorite items, view offers, refill prescriptions, and place orders from Costco.com.

100% Risk-Free Satisfaction Guarantee

On Membership: Costco will refund the membership fee in full at any time if a member is dissatisfied.

On Merchandise: Costco guarantees satisfaction on every product sold, with a full refund available. Product-specific limitations may apply; see the membership counter for details.

Logos for Facebook and Pinterest.

PDF preview unavailable. Download the PDF instead.

A-CostcoStory-Base Adobe PDF Library 15.0 Adobe InDesign CC 2015 (Macintosh)

Related Documents

Preview Costco Membership Amendment Form and Regulations
Official form for amending Costco wholesale membership details, including personal data protection, membership rules, fees, renewal, and guarantees.
Preview Costco Connection: January 2023 - Healthy Habits and Lifestyle Insights
Explore the January 2023 issue of Costco Connection magazine, featuring articles on healthy habits, fitness, nutrition, financial advice, smart home technology, travel, and seasonal celebrations like Lunar New Year. Discover tips for a balanced lifestyle and insights from various suppliers.
Preview Costco UK Section 172 Statement and Corporate Governance
Costco UK's Section 172 statement detailing stakeholder engagement, corporate governance, and sustainability efforts, including energy and carbon emission reporting aligned with TCFD principles.
Preview The Costco Connection Magazine - July 2017 Issue | Savings, Home, Finance & More
Explore the July 2017 issue of The Costco Connection magazine, featuring articles on saving honeybees, home furnishings, financial services from Costco, pet safety, recipes, and exclusive member benefits.
Preview Costco UK Gender Pay Gap Report April 2025
Costco Wholesale UK Limited's annual report on gender pay gap statistics for April 2025, detailing workforce demographics, pay gap figures, and diversity and inclusion initiatives.
Preview Costco Battery Limited Warranty
Details the limited warranty provided by Costco Wholesale for batteries, covering terms, conditions, exclusions, and claims process for passenger vehicles and other applications.
Preview Costco Employee Self-Service Portal: Manage Your Information
Costco's Employee Self-Service (ESS) portal allows employees to securely and conveniently manage personal information, payroll details, tax status, and access company resources 24/7. Learn how to log in and utilize its features.
Preview Ahorros para Socios Costco: Folleto de Ofertas Junio-Julio 2024
Descubra los últimos ahorros en una amplia gama de productos en Costco, incluyendo bebidas energéticas, alimentos, electrónica, hogar, cuidado personal y más. Ofertas válidas del 19 de junio al 21 de julio de 2024.