MGI Zip X3 User Manual
VERSION 4.2
Welcome
Thank you for purchasing the Game Changing MGI Zip X3. To get the most out of your Zip X3 please follow these quick steps before use:
- Register your Zip X3 online [section 1.0]
- Assembling the Zip X3 [section 3.0]
- Charge the battery [section 4.0]
For Customer Support, please contact MGI directly for immediate and professional advice.
Visit: mgigolf.com
Contact Information
MGI AUSTRALIA
Service Email: customerservice@mgigolf.com
Live Chat: visit mgigolf.com
Toll Free within Australia: 1300 644 523 (excludes mobiles)
Western Australia/Internal phone: +61 3 8872 6700
Local Service Centres: visit mgigolf.com to locate your local service centre.
MGI USA
Service Email: serviceusa@mgigolf.com
Live Chat: visit mgigolf.com
Telephone: 1800 617 2990
MGI GLOBAL
Sales Email: globalsales@mgigolf.com
Service Email: customerservice@mgigolf.com
Live Chat: visit mgigolf.com
Note: This user manual was correct at the time of printing. The online version is the most up-to-date and must be referred to as the correct version. To download the most current user manual, please visit mgigolf.com. Images shown throughout this manual may not be of the particular model you have purchased.
1.0 Registration
It is most important you register your MGI Zip X3 online immediately for the following benefits:
- Records your Zip X3 for warranty purposes
- Speeds up any servicing required on your Zip X3
- Assists MGI to contact you with any updates to your Zip X3
To register your Zip X3, visit mgigolf.com
You will need to record your MGI serial number. This is found on the Zip X3 battery base or in the top box compartment.
Please keep this user manual on file for your own reference and a copy of your serial number.
My MGI Zip X3 Serial Number is: [example AZX3V1173401234]
Purchased Date: ____ / ____ / ____
You may be required to show proof of purchase, so we recommend you keep your receipt with this manual.
2.0 What's Included
- MGI Zip X3
- 24v Lithium Battery
- Battery Charger
- GPS Holder
- MGI Pouch with: User Manual, Accessory Guide
3.0 Assembling Your Zip X3
3.1 Attaching the Rear Wheels
Each wheel is labelled with L or R for left or right. This is very important as the wheels must be placed on the correct side of the Zip X3. Left or right sides are determined when standing behind the Zip X3.
Step 1: Ensure both rear wheels are attached.
Step 2: On the wheel, press the grey release button on the wheel hub. Place the wheel onto the axle, matching the inner female groove on the axle with the male part of the wheel. When placed in position, release the button. You will hear a “click” when the wheel is properly secured. To check, pull on the wheel; it should not slide off if properly secured. Repeat for the other wheel.
3.2 Rear Wheels Positions
The MGI Zip X3 allows the rear wheels to be in two positions, determined by which of the two grooves on the axle the wheel is locked into. The drive position is used during normal operation. The free wheel position is used to push the Zip X3 freely if battery or other issues occur on the course.
- Drive position: Lock the wheel onto the groove closest to the battery base. Press the grey release button, push the wheel onto the axle as far as possible. To test, try rolling the wheel backwards; resistance indicates it is in drive position. Repeat for both wheels.
- Free wheel: Lock the wheel into the groove closest to the end of the axle. Press the grey release button, push the wheel onto the axle, and release the button onto the groove. To test, try rolling the wheel backwards; it should spin freely with no resistance. Repeat for both wheels.
3.3 Unfolding
Follow these steps to unfold the Zip X3 Handle:
- Ensure both rear wheels are attached.
- Release the Fold Lever.
- Move the Top Bag Support away from the front wheel assembly until you hear it click.
- The handle is now free to pull upwards. It will naturally unfold as you continue to pull until completely open.
- Ensure that the latch at the bottom of the handle clicks into place.
- Close the fold lever to lock the handle into place in one of three positions.
- Push the top bag support down to move it into position.
3.4 Folding
- Disconnect the battery by lifting the battery handle. It can be left on or removed from the Zip X3.
- Open the fold lever to release the handle.
- Pull up the latch at the bottom of the handle.
- Lower the handle down flat.
- Push the toggle down on the top bag support and then move the Top Bag Support down so that it locks over the front wheel assembly.
- Close the fold lever to lock the handle into place.
3.5 Fourth Foldable Rear Wheel
The MGI Zip X3 comes standard with a fourth foldable rear wheel. This wheel MUST be unfolded into position at all times when the Zip X3 is in use to reduce damage and provide stability across all terrains. This fourth wheel should be cleaned regularly with a cloth to ensure it can be folded as required for storage.
3.6 GPS Holder and Top Handle Compartment
In the top handle compartment, there is a position for a GPS/mobile device holder. Open the compartment and connect the holder into position. To open the holder, always press the button at the top of the holder. Place the GPS into the cradle, then close the holder by squeezing the two sides closer together.
3.7 Inverting Rear Wheels
The rear wheels can be inverted on the axle to reduce the size of the Zip X3 when folded. To invert the rear wheels, press the grey release button on the wheel hub and remove the wheel from the axle. Invert the rear wheels so that the wheel hub protrudes away from the axles. Press the grey release button on the wheel hub and release once the wheel is fitted onto the axle.
4.0 Battery Charging & Connection
The Zip X3 is designed to take either Zip battery:
- MGI 24v 250Wh Lithium battery [Standard]
- MGI 24v 380Wh Lithium battery [Optional]
4.1 Initial Charge
- Before using your MGI Zip X3 for the first time, you must fully charge the battery overnight.
- Plug the charger AC lead into a power point; the Green LED illuminates to indicate the charger is powered on.
- Plug the charger output connection into the connector on the front of the battery; the Red LED illuminates to indicate charging.
- When the charging LED indicator turns green, the battery is fully charged and ready to be used.
Please refer to the battery charger user manual for further information.
4.2 Connecting the Battery onto the Zip X3
Position the battery on the Zip X3 and push the battery down to secure it. Push the handle down to connect the battery to the Zip X3.
Your Zip X3 has been equipped with fail-safe battery connection, so the Zip X3 will not move when you connect the battery. Your Zip X3 will only start once the speed control is switched on.
4.3 Charging the Battery after Use
- Disconnect the battery by lifting the handle.
- The battery can be left on or removed from the Zip X3 for charging.
- Plug the charger AC lead into a power point; the Green LED illuminates to indicate the charger is powered on.
- Plug the charger output connection into the connector on the front of the battery; the Red LED illuminates to indicate charging.
- When the charging LED indicator turns green, the battery is fully charged and ready to be used.
5.0 Fitting the Golf Bag
Ensure that the top bag support straps are disconnected. Position the golf bag on the Zip X3.
Secure the top bag support strap:
- Select a good position for the elasticised straps to go around the golf bag.
- Stretch the longer end of the strap and loop the rounded plastic bar underneath the hook on the shorter end.
- The top bag support straps should now be connected.
Please ensure the top bag support straps are hooked in place securely before releasing. Failure to do so could result in injury to the user.
Adjusting the length of the top bag support strap: The rounded plastic bar on the longer strap can be adjusted to ensure the bag is secured properly in place.
Secure the lower bag strap: Pull the lower bag strap over the base of the golf bag.
6.0 Front Wheel
Unlocking & Locking the Front Wheel
The front swivel wheel can be set in two positions:
- Unlocked position: Allows for 360° swivel for optimum turning ability. Move the knob, on top of the front wheel assembly, to the left-hand side.
- Locked position: Best when using the Controlled Distance function. Move the knob, on top of the front wheel assembly, to the right-hand side.
7.0 Operating the Digital Top Box
7.1 Top Box Display
The top box display shows various functions:
- 1. Distance Mode Button
- 2. Unit Setting Button
- 3. ON / OFF Speed Control Button
- 4. Speed Setting Indicator
- 5. Battery Level Indicator
- 6. Distance Mode
- 7. Distance
- 8. Unit Measurement
7.2 Start / Stop the Zip X3
Zip X3 Speed Control:
- To select the desired speed, rotate the speed control button. Turning clockwise increases speed, while anti-clockwise decreases speed.
- The chosen speed setting is displayed in the centre of the coloured screen. Notches felt during rotation do not indicate a speed change; speed changes only when the number display changes.
- To start the Zip X3 at the desired speed, tap the top of the speed control button.
- Another tap will stop the Zip X3.
- The desired speed can be altered up or down while the Zip X3 is moving.
7.3 Turn the Zip X3 Off
Zip X3 Battery:
- Connecting the Battery onto the Zip X3: Position the battery on the Zip X3 and push it down to secure. Push the battery handle down to connect it.
- To turn the Zip X3 Top Box Display off: Hold down the Start/Stop Speed Control Button and the Left Hand Distance Mode Button for four seconds. The display will turn off, disabling the Top Box. Note: The battery remains connected and will continue to drain.
- The Zip X3 display will also turn off if the Speed Control is not operated for 30 minutes. The battery will still be connected and drain.
- To reactivate the Top Box Display: With the battery connected, hold down the Start/Stop Speed Control Button and Left Hand Distance Mode Button for four seconds. The display will turn on, enabling the Top Box.
- To fully shut down the Zip X3 and prevent battery discharge: Disconnect the battery by lifting its handle. The battery can be left on or removed from the Zip X3.
7.4 Battery Level Indicator
Battery indication is located on the left side of the top box screen. Four coloured bars show the charge level. Fewer bars indicate less battery life. Always check the battery status before playing golf.
7.5 Unit Measurements
You can switch between meters/kilometres and yards/miles by pressing the Unit Setting Button (on the right).
7.6 Distance Modes
There are three distance measurement modes. Switch between modes by pressing the Distance Mode Button [DM] (on the left).
- Distance A and B: These are resettable distance measurements, useful for measuring shot distance or daily walking distance. To reset, press the DM Button for 3 seconds until the reading displays "0".
- Distance Total: This is the Odometer for the life of the Zip X3 and cannot be reset. It assists with service reminders, recommended every 500kms (310 miles) or 6 months.
7.7 Control Distance Function
This function allows the MGI Zip X3 to travel a preset distance before automatically stopping. To use this function:
It is recommended to lock the front wheel to ensure the Zip X3 tracks in a straight line.
- Press and hold the Speed control button for 3-4 seconds until the speed setting changes to 5 [metres or yards] and "ADC MODE" appears.
- Turn the Speed control button clockwise to increase the distance or anti-clockwise to decrease it, until the desired distance (between 5-60 metres or yards) is achieved.
- Always look ahead and assess the terrain condition before sending the Zip X3.
- Once the desired distance is reached, press the Speed control button once to send the Zip X3 off to the desired distance.
7.8 Competition Mode
If the club you are playing at does not allow the use of distance devices, you will need to disable the distances feature on the MGI Zip X3.
To disable the distance recording feature, hold down the left and right buttons simultaneously for 3 seconds. "COMP MODE" will appear on the screen, and distance recording will be removed.
To exit COMP MODE, hold down the left and right buttons simultaneously.
8.0 Adjusting and Aligning the Front Wheel
Each Zip X3 is checked for straight tracking before leaving the factory. If the Zip X3 is not tracking straight, the front wheel can be adjusted:
- Lock the swivelling front wheel [6.0] and run the Zip X3 forward to see if it veers left or right.
- Unlock the swivelling front wheel and swivel it to see the locking latch in the middle of the two front wheels.
- Unlock the latch by pulling down.
- Adjust the direction by turning the thumb screws in the right-hand picture. Alternate between cogs, suggesting a quarter turn at a time:
- To make the Zip X3 go Right: L/H screw anticlockwise, R/H screw clockwise (Up on both sides).
- To make the Zip X3 go Left: L/H screw clockwise, R/H screw anticlockwise (Down on both sides).
- Lock the latch by pushing it up.
Note: Make small adjustments, test the tracking, and then adjust again until the Zip X3 goes straight.
9.0 Warranty
9.1 Warranty Policy
The MGI Zip X3 is covered by a limited 3-year manufacturer's warranty from the date of purchase. Duration of this warranty is:
- 3 years on parts*
- 3 years on Lithium batteries and chargers
*MGI or an authorised service centre will repair or replace any parts found to be defective in materials or workmanship under normal use, provided that:
- The MGI Zip X3 has been properly used, maintained, and regularly serviced [see section 10.5].
- The replacement or repair is performed by an authorised MGI service centre or the owner with MGI approval.
- The Zip X3 has been registered online.
MGI goods come with guarantees that cannot be excluded under Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. This warranty is in addition to other rights and remedies available to the consumer under law. The consumer is responsible for expenses associated with a warranty claim. To make a warranty claim, cease using the goods immediately and contact MGI directly using the contact details on the back of this User Manual. Proof of purchase is mandatory.
9.2 Warranty Exclusions
The following events will void warranty:
- Any alteration performed by non-authorised people or companies.
- Fitting of parts or accessories not recommended by MGI.
- Any damage caused by continued operation of the product after it is known to be defective.
- Damage to the seat and/or seat support bracket on the unit.
- Damage caused by partial or complete ingress of water into the motor/gearbox and other major components.
- Damage caused by the unit being driven into bunkers, other course hazards, or clubhouse and carpark hazards.
- Damage caused by golf balls or golf clubs.
- Application of external force to any part of the unit or battery.
- Fusion of motor or electronics through overload or continual stationary operation.
- All implied warranties (save those preserved by statute) are excluded.
- Liability for consequential damages under any and all warranties are excluded to the extent exclusion is permitted by law.
In the event of submersion in water (partial or full) of a motorised buggy, MGI advises the complete write-off of your buggy. The cost of replacing water-damaged components (including labour) exceeds the price of a replacement buggy.
If you elect to purchase replacement components (e.g., motors, gearbox, motor controller, and electronics), MGI advises the replacement of ALL components simultaneously. Replacing individual components on a water-damaged buggy poses a higher risk of future failure of other components, and therefore these parts will not be covered under warranty.
Please note that MGI does not warrant water-damaged batteries and, due to fire risk, under no circumstances should they continue to be used.
The following events are not covered under warranty:
- Normal wear and tear (e.g., tyres, rubber handlebar, elastic straps, paintwork, battery performance, axles threads, charging ports on batteries and remotes, screen glass, etc.).
- Minor appearance defects which bear no effect on the operation of the unit and are considered by the manufacturer to be within the accepted standards.
9.3 Parts Installed During Warranty
Warranty coverage for components installed during a motorised Zip X3's warranty period shall consist of the duration of the Zip X3's warranty period, provided the warranty installation is performed by MGI, an authorised service centre, or the Zip X3 owner on approval. Replacement of parts under warranty will not extend the warranty of the Zip X3 or parts.
10.0 Preventative Maintenance Program
To ensure the continued operation of your MGI Zip X3, MGI has introduced its Preventative Maintenance Program [PMP]. The PMP consists of work to be carried out by both the owner and authorised service centres. To properly maintain the warranty of your MGI Zip X3, it is essential that this work is carried out. If work carried out by the authorised service centre involves replacing parts that are part of the maintenance schedule, the owner will be charged for the parts and labour. If the work to be carried out is part of warranty, MGI will bear the cost.
10.1 Cleaning Your Zip X3 [See Maintenance Schedule]
- For years of good operation, your Zip X3 requires care and attention.
- Keep your Zip X3 clean by using a cloth with warm water and a mild detergent.
- Do not hose down your Zip X3 under any circumstance, as it has electronic components.
- Ensure that the seat stem bracket is free from sand.
- Do not submerge your Zip X3 in water, as it will cause irreparable damage.
- Clean the Zip X3 battery base when the battery is removed from the Zip X3.
10.2 Rear Wheel Axles Maintenance [See Maintenance Schedule]
The rear wheel stub axles need to be lubricated regularly. Remove the rear wheels by depressing the spring clip and pulling off the wheel. Apply Petroleum Jelly or light grease to the stub axles. Use a very small amount, as grease can attract sand. If you play in sandy conditions, clean the axle and regrease fortnightly.
10.3 Upper and Lower Bag Strap Maintenance [See Maintenance Schedule]
The bag straps should be replaced as per the Service Schedule. The upper bag strap can be replaced by:
- Removing the left and right hand straps from the upper bag support.
- Undo and remove the screws holding the strap in position on the bag support.
- Remove and replace both bag straps.
- Insert bag strap securing screws.
10.4 MGI Service Schedule
It is the owner's responsibility to ensure that all periodical checks, necessary adjustments, and services are carried out. If in doubt, please contact the MGI service centre:
- Australia: 1300 644 523
- USA: 1800 617 2990
Any work performed on your buggy should be recorded on your service record (see page 21) regardless of the work.
MGI Zip X3 | Monthly | 6 Monthly | Every 2 yrs | Every 3 yrs |
---|---|---|---|---|
Wipe down the Zip X3 with a warm cloth after each use [do not hose] | BO | |||
Lubricate rear wheel stub axles | BO | |||
Check and tighten nuts and bolts | BO | |||
Check and tighten handle pivots | BO | |||
Check alignment of Zip X3 – ensure that it runs straight | BO | |||
Replace Speed Controller and On/Off switch assembly | BO / SC | |||
Replace rear and front wheels | BO | |||
Replace upper and lower bag straps | BO |
BO = Zip X3 owner can carry out this work
SC = Charged work to be carried out by approved service centre
BO/SC = The six-monthly service can be completed by either an authorised service centre or the owner of the Zip X3.
10.5 Service Record
Use this section to log all service and maintenance performed on your MGI Zip X3.
Service Interval | Date | Invoice # | Serviced by: | Signature: |
---|---|---|---|---|
6 month inspection | ||||
1 year inspection | ||||
1 ½ year inspection | ||||
2 year inspection | ||||
2 ½ year inspection | ||||
3 year inspection | ||||
3 ½ year inspection | ||||
4 year inspection | ||||
4 ½ year inspection | ||||
5 year inspection | ||||
5 ½ year inspection | ||||
6 year inspection |
11.0 Service and Repair Centres
For all servicing, please do not go back to your place of purchase.
To find your nearest Service centre, visit mgigolf.com
For warranty repairs to be authorised, you MUST provide proof of purchase. Please keep this with you, as well as your Serial number which you can record in this manual. It is most important you register your MGI Zip X3 online for warranty purposes.
12.0 Purchasing Parts and Accessories
You are welcome to service your Zip X3 out of warranty by purchasing parts direct from MGI. Please call or email to discuss the right parts and instructions.
13.0 Contacting MGI
Visit: mgigolf.com
MGI AUSTRALIA
Service Email: customerservice@mgigolf.com
Live Chat: visit mgigolf.com
Toll Free within Australia: 1300 644 523 (excludes mobiles)
Western Australia/Internal phone: +61 3 8872 6700
Local Service Centres: visit mgigolf.com to locate your local service centre.
MGI USA
Service Email: serviceusa@mgigolf.com
Live Chat: visit mgigolf.com
Telephone: 1800 617 2990
MGI GLOBAL
Sales Email: globalsales@mgigolf.com
Service Email: customerservice@mgigolf.com
Live Chat: visit mgigolf.com
14.0 Contacting Local Agent
Please refer to mgigolf.com to find the distributor in your country.
15.0 FAQ
Q: My Zip X3 is not tracking straight.
A: You can perform a simple realignment on the two front wheels. See section 5.2 Adjusting and aligning the front wheels.
Q: I would like to have my MGI Zip X3 serviced. Who do I call?
A: MGI AUSTRALIA
Visit mgigolf.com to find your nearest service centre using your postcode within Australia and New Zealand. You can also call MGI Head office using any of the contact details. See Section 13.0 for details. Internationals, please call your local agent as per Section 14.0.
MGI USA
Call 1800 617 2990
Email: serviceusa@mgigolf.com
MGI GLOBAL
Email: customerservice@mgigolf.com
Contact Information Summary
MGI AUSTRALIA HEAD OFFICE
11 Maurice Court, Nunawading 3131, Victoria, Australia
T: +61 3 8872 6700
E: sales@mgigolf.com
SERVICE: customerservice@mgigolf.com
MGI USA
T: 1800 617 2990
E: salesusa@mgigolf.com
SERVICE: serviceusa@mgigolf.com
MGI GLOBAL
E: globalsales@mgigolf.com
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Absolute attention has been taken to ensure this manual is correct at the time of printing. Specifications, images, and statistics may change at any time.
Visit www.mgigolf.com for the most current model information. Version 4.0