Technical Service Pointer
For Immediate Attention of Your Service Department
Technical Service Pointer #: W11408031
Action Required: Mandatory
Release Date: October 2019
Product Category: Cooking Products
Brands Affected
JennAir
JennAir Ranges Console Control Ringing
Models:
- JDRP430HL*
- JDRP436HL*
- JDRP536HL*
- JDRP636HL*
- JDRP548HL*
- JDRP648HL*
- JDRP748HL*
- JDRP848HL*
- JDRP430HM*
- JDRP436HM*
- JDRP536HM*
- JDRP636HM*
- JDRP548HM*
- JDRP648HM*
- JDRP748HM*
- JDRP848HM*
- JGRP430HL*
- JGRP436HL*
- JGRP536HL*
- JGRP636HL*
- JGRP548HL*
- JGRP648HL*
- JGRP748HL*
* Denotes Engineering Number
Serial Numbers:
D909xxxxx - D925xxxxx
Possible Concern:
It is possible that consumers may hear a high-pitched ringing radiating from their unit.
[!] Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Correction:
Check to verify where the noise is coming from. If it is in the rear of the unit, perform the test on the cooling fan. If the noise is coming from the front console, replace the user interface board. Refer to the repair parts list for model specific part numbers.
Service Information
This notification is a Service Notice only. This is not a Recall.
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