User Guide for BZBGEAR models including: BG-4KND Series, Live Streaming PTZ Camera
Problems connecting to your camera? Check out our Knowledge Base at https://bzbgear.com/knowledge-base/ for more information and step-by-step guide.
BG-4KND Series With its stunning 4K image delivered courtesy of a Sony CMOS sensor, the BG-4KND-12XUHP NDI|HX has few rivals in the marketplace. This multi-function PTZ IP NDI|HX camera delivers amazing detail even at full zoom. It was designed with simultaneous USB 3.0, HDMI, and IP NDI|HX streaming outputs for maximum flexibility. With this camera you can stream directly to popular social media platforms like YouTube and Facebook with no additional equipment needed. The implementation of the NDI|HX protocol allows for easy distribution of your video stream throughout your network to any NDI enabled device. When combined with PoE functionality it helps to eliminate costly and troublesome cable runs, allowing for simple installation of a single category cable to the camera position. It supports multiple control methods including IR Remote, WebGUI, or RS232/485, making it easy for you get the perfect shot every time. Package Contents 1 x BG-4KND 1 x RS232 Control Cable 1 x 12V/1.5A Power Supply 1 x IR Remote Control 1 x User Manual 1. Remote Control Receiving Indicator 2. Camera Lens 3. Tripod Screw Hole 4. Tripod Screw Hole 5. Power Switch 6. DC12V Input Power Supply Socket 7. LAN Port 8. Rotary DIP Switch 9. RS232 Control Input 10. RS232 Control Output 11. RS422/RS485 Input 12. Audio Input Interface 13. USB 3.0 Interface 14. HDMI Output Interface https://bzbgear.com/support/ | 1.888.499.9906 | support@bzbgear.com BG-4KND Series 1 1.) Wall Mounting Mounting Instructions https://bzbgear.com/support/ | 1.888.499.9906 | support@bzbgear.com BG-4KND Series 2 2.) Ceiling Mounting https://bzbgear.com/support/ | 1.888.499.9906 | support@bzbgear.com BG-4KND Series 3 1.) RS-232 Interface Description RS-232 Interface WebGUI The BG-ND camera includes a built-in WebGUI allowing for control and management of advanced features. Use the following instructions to access the WebGUI. 1. Launch a web browser and enter the IP address of the unit (default 192.168.5.163). 2. The BZBGEAR login page will appear. 3. Enter your login information (by default Username = admin Password = admin). 4. Select the Login button. Problems connecting to your camera? Check out our Knowledge Base at https://bzbgear.com/knowledge-base/ for more information and stepby-step guide. https://bzbgear.com/support/ | 1.888.499.9906 | support@bzbgear.com BG-4KND Series 4 My camera has no picture Power is off, bad connection, incompatible resolution, camera lens is obstructed My IR remote control doesn't work The camera's IR sensor is blocked, batteries are dead, sunlight is interfering with the IR signal I cannot access the camera's WebGUI The camera is not connected to the network I have no image from my USB connection Your USB device is not being discovered Check the power connection on the back of the camera Check connections/replace cables with new ones Use IR remote or WebGUI to change to a resolution that is compatible with your display Check computer and program settings to ensure USB is discovered Ensure you have a clear line of sight from the remote to the front of the camera base Replace the batteries Ensure the camera is out of direct sunlight Check connections Verify your camera's IP address using an IP scanning tool Ensure your computer is connected to the same network as the camera Make sure you're using a USB 3.0 cable Try a different USB 3.0 cable (6 feet or less) Try a different USB port on your computer or a different computer https://bzbgear.com/support/ | 1.888.499.9906 | support@bzbgear.com BG-4KND Series 5Microsoft: Print To PDF