BLUETTI 500Wh Portable Power Station User Manual
Forehead
Please note the following comments while reading the instruction manual:
- Due to product improvements, partial changes in appearance and specifications may be made without prior notice.
- This manual cannot be copied or reproduced without the use of the individual.
- If the product requires maintenance, please contact the local designated system installation and maintenance personnel.
Disclaimer
- The company shall not be liable for any damage caused by force majeure such as fire, typhoon, flood, earthquake or customer's intentional negligence, misuse or use under other abnormal conditions.
- Defect caused by the non-standard connectors is not compensable.
- The company does not assume any responsibility for damage caused by not operating the product in accordance with the instructions in the operating instructions.
- This product is not suitable for atomic energy equipment, aerospace equipment, transportation equipment, medical equipment, etc., which are related with personal safety or equipment relies heavily on uninterrupted electricity must be guaranteed. It is assumed that the product is used on the above equipment or machine, the company is not liable for any personal accidents, fire accidents, or malfunctions caused by the malfunction of the product.
Safe Operating Guidelines
Please be sure to observe the following for safe use:
| Symbol | Level | Description |
|---|---|---|
| ⚠️ | DANGER | The situation in which people die or are seriously injured to a large extent due to improper operation. |
| ❗ | WARNING | The possibility of death or serious injury due to incorrect operation. |
| ⚠️ | ATTENTION | Human or properties damage may occur due to incorrect operation. |
Serious Injury: refers to blindness, injury, electric shock, fracture, poisoning and other sequelae, and to be hospitalized or regularly need to go to the hospital for treatment.
Injuries: refer to injuries, burns, electric shocks that do not require hospitalization or go to the hospital regularly for a long time.
Properties Damage: refers to damage to houses, household property and livestock, pets.
| Symbol | Meaning | Description |
|---|---|---|
| ? | Attention | It indicates that attention should be paid to fire, rupture and high temperature when operating the product. Specific attention is described in the figure. |
| ? | Prohibited | This means that this behavior is prohibited when operating a product. Specific prohibited content is described in the icons or text in or near the icons. |
| ➡️ | Mandatory | Represents the mandatory operation of the product in accordance with the instructions. Specific mandatory content is described in graphics or text in or near the figure number. |
ℹ️ In order to use the product safely, a clear note label was pasted. Please use it with the contents and labels of this manual.
ℹ️ Please do not make the labels sticking on this product dirty or fall off.
⚠️ DANGER
- Please do not disassemble, repair or transform, which may cause electric shock, heat, fire and other dangers.
- Do not put the product near the fire source or put it into the fire or heat, which will cause fire or burns and other dangers.
- This product cannot be charged and used in dew, bathhouse, rain and other places; do not use water to clean the product, it will cause electric shock, heat, fire and other dangers.
- Do not touch this product or connector plug when your hands are wet. It may cause electric shock hazard.
- Do not use metal to contact AC output interface. It may cause electric shock, fever, fire and other dangers.
- Do not wipe the liquid inside the eye. After washing with clean water, please see a doctor immediately. It may cause the risk of blindness.
- Please do not use it as general waste disposal. Electricity shock, heat and fire may occur in the garbage collection truck or in the garbage collection truck.
- Do not use AC connections other than those specified. It may cause electric shock, fever, fire and so on.
- Please confirm the rated specifications of the connection interface or the connecting machine, and do not exceed the specifications. It may cause electric shock, fever, fire and so on.
- Please do not have a strong impact on the product such as a drop or a hammer strike. It may cause electric shock, heat, fire or damage to the unit.
- Do not place, store, and use in places that are prone to falling or dropping (such as high shelves). It may cause electric shock, heat, fire or damage to the unit.
- Do not move the product while it is charging or in use. Due to vibration and shock during movement may cause heat or fire or electric shock or damage to the unit.
❗ Warning
- Please keep the place clean for use and storage. Powder or small metal contact terminal may cause short circuit, accidents such as smoke or fire.
- Be sure to check before use. In case of any abnormality such as breakage, crack, leakage, fever and AC line breakage, please stop using the product immediately.
- When AC wire is damaged, please pay attention to operation. Do not move the AC wire. Do not unplug the AC wire from the input port. Keep the AC wire away from the heat source. Do not trample or pull the AC wire, etc. that would lead to AC wire damage. These are the causes of AC wire damage, heat, fire, electric shock.
- Do not let children use this product. Or it may cause accidents or injuries.
- Do not use if the interface cannot be fully plugged in due to loose or deformed interface, otherwise which may cause electric shock, heat and fire.
- Please do not use it on the beach or in dusty places. Or it may cause smoke, fire.
- Please do not use and keep in the car, trunk, loading table or high temperature place under direct sunlight. Otherwise, it may cause product failure obstacles or deterioration or cause fever.
- When the liquid inside the product sticks to the skin or clothes, please wash it with water immediately. Otherwise may cause the skin injury and so on.
- Remove the AC cable from the socket when lightning strikes during charging. When it thunders, a large current from the socket may be generated into fever, fire, fire and other accidents.
- Please charge in the specified voltage range (AC 100-240V). Otherwise, it may cause heating, fire, fire and other accidents.
- Please do not put the product in reverse or sideways when using and storing. Otherwise may cause leakage, heat, fire, fire and other accidents.
ℹ️ Note: Please stop using the product immediately when there is any abnormality such as rusting, peculiar smell, fever, etc.
The transportation of the product shall conform to the provisions of laws and regulations of dangerous goods. The built-in lithium ion battery capacity is more than the United Nations regulations (100Wh), therefore, the product must be packed, labeled and declared in accordance with IATA (international air transport association) regulations when transported by air or ship. Please consult with the shipping company for details.
When transporting the product with a car, etc., please fix the product so that it cannot be moved. Otherwise, it may cause damage to the product, resulting in electric shock, heat, fire, etc.
Do not allow this product and the AC cable to get wet with water or other liquids. It may cause short circuit, heat, fire, etc.
Please charge, use and storage this product under 0-40°C, otherwise may cause poor performance or heat up.
- In case of accidental fall and impact, the body may be damaged due to electric shock, heat, fire, etc., please stop using it immediately. To prevent accidents, please contact the local designated system installation and maintenance personnel immediately.
- Please carefully read the operating instructions of the electrical products to be connected. Failure to operate the electrical products may result in accidents or injuries.
- Before connecting electrical products, please make sure that the electrical products are stopped (power off), and sudden start of electrical products may cause accidents or injuries.
- Be sure to turn off the main power button during storage to prevent unnecessary discharge of the battery and prevent electric shock.
Please read this manual before use and follow its guidance. Keep this manual for future reference.
1. Packed Items
Before opening the package, please check whether the package is damaged or not. After opening the package, please check whether the product appearance is damaged or lacks accessories.
| No. | Item | Quantity |
|---|---|---|
| 1 | Portable Power Station | 1 |
| 2 | AC adaptor (including AC charging cable) | 1 |
| 3 | Cigarette lighter cable (cigarette port to DC7909 connector male) | 1 |
| 4 | MC4 cable (MC4 connector to DC 7909 connector male) | 1 |
| 5 | Type-C cable | 1 |
| 6 | User manual | 1 |
| 7 | Warranty card | 1 |
| 8 | Certificate of QC PASS | 1 |
ℹ️ Note: Illustrations are only for reference; please take the product as the standard.
2. Function Introduction
Product Diagram
A diagram shows the portable power station with numbered ports and buttons. Key components are:
- 1. Main power button
- 2. DC power button
- 3. AC power button
- 4. LCD screen
- 5. Type-C PD output port
- 6. USB output port
- 7. Wireless discharging plate
- 8. DC 12V 5521 output port
- 9. DC12V car ignitor output port
- 10. AC output port
- 11. LED light button
- 12. Charging port
Labels for 'UK Vision' and 'EU Vision' are also shown for specific port configurations.
LCD Screen
The LCD screen displays operational information. The indicators are:
- 1. Charging power
- 2. DC ON/OFF status
- 3. DC output power
- 4. AC ON/OFF status
- 5. AC output power
- 6. Battery capacity indicator
LCD Battery Display:
The LCD Battery Display indicates the charge level with 5 segments, approximating 20% to 100% capacity. During use, segments disappear to show remaining capacity. When charging, a segment blinks every second, indicating the current charge status. The number under 'INPUT' shows the real-time charging power. Once fully charged, all segments are lit and remain solid.
ℹ️ Note: If the product malfunctions, error codes will be displayed on the screen.
3. Charging Instructions
ℹ️ Note: Please charge the product to 100% before using.
When charging, the battery capacity display icon on the LCD screen will show dynamic status. After the battery is fully charged, the display icon will be static.
How to charge this product
Solar Panel Charge:
An illustration depicts charging the power station using solar panels. A sun symbol shines on solar panels connected via an MC4 cable to the power station, which is then connected to a laptop. A connection chart shows 'Solar panel PV+' connecting to 'Connecting cable PV+' and 'Solar panel PV-' connecting to 'Connecting cable PV-'.
- (1) Choose a suitable solar panel (DC12-40V/120W).
- (2) Place the solar panel under strong sunshine, facing the sun positively.
- (3) Use the MC4 cable to connect the solar panel and the product.
- (4) When the product is fully charged by solar, it will stop charging automatically. Please disconnect the charging cable and turn off the product.
ℹ️ Note: Please ensure the cable connection is correct and stable, or it may cause the connector to overheat or spark.
ℹ️ Note: Please charge the product in a 0-40°C temperature environment.
ℹ️ Note: During charging, it is normal for the product to get slightly hot.
ℹ️ Note: The charging time varies with light intensity.
ℹ️ Note: Make sure that the positive and negative poles of the solar panels are connected correctly. Refer to the connection chart.
AC Charger Charge:
An illustration shows the power station being charged via an AC wall outlet using the provided AC charger, connected to a laptop.
ℹ️ Note: Always use the standard AC charger that comes with the product.
- (1) Connect the product and the socket with the AC charger provided in the package.
- (2) Please unplug the charger when charging is completed. (It takes about 6-7 hours to fully recharge the product using a 90W AC adapter charger).
ℹ️ Note: It is normal for this product to get hot during charging.
ℹ️ Note: Make sure that the wiring is in good contact, otherwise the contact terminals may melt or ignite at high temperatures.
Car Charger Charge:
An illustration shows the power station being charged via a car's cigarette lighter socket using the provided cigarette lighter cable, connected to a laptop.
- (1) Connect the product and the cigarette lighter socket with the cigarette lighter cable in the package.
- (2) Charge the product after starting the car.
ℹ️ Note: Make sure that the wiring is in good contact, otherwise the contact terminals may melt or ignite at high temperatures.
4. Discharge Instructions
Buttons Operation
- (1) Main power button
- Power on: Short press the main power button; the power indicator lights and the LCD screen lights up.
- Power off: Press and hold the main power button for over 2 seconds; the indicator will turn off and the LCD screen will be off.
- (2) DC power button
- DC power on: Press and hold the DC button for over 2 seconds; the DC indicator will light, and the LCD will display "DC ON".
- DC power off: Press and hold the DC button for over 2 seconds; the DC indicator will be off, and the LCD will display "AC OFF".
- (3) AC power button
- DC power on: Press and hold the AC button for over 2 seconds; the AC indicator will light, and the LCD will display "AC ON".
- DC power off: Press and hold the AC button for over 2 seconds; the AC indicator will be off, and the LCD will display "AC OFF".
ℹ️ Note: Turn off these buttons to save power when not in use.
ℹ️ Note: The LCD background light will automatically turn off after a period of no operation, and will turn on again with a short press of any button.
ℹ️ Note: If the DC/AC button is turned off and there is no other operation, it will shut down automatically after 10 minutes to save power.
Connectible Devices
- USB output port: smartphone, MP3 player, digital camera, electronic reader, tablet computer, etc.
- Type-C PD output port: smart phones, tablets, etc.
- DC 12V 5521 output port: mainly used for LED light bulb lighting.
- DC12V Cigarette Lighter output port: Vehicle Refrigerator and Other 12V equipment.
- AC output port: notebook computer, camera, display devices and other AC power supply working equipment.
ℹ️ Note: DC output is suitable for most products in the market. Some products with instantaneous high current may trigger over-current protection.
ℹ️ Note: Please make sure that the connected electrical products can work properly before using this product.
ℹ️ Note: AC output uses electrical products with power below 300W.
ℹ️ Note: According to different electrical products, rated power below 300W may not be used (e.g., air conditioning, motors, and other equipment requiring instantaneous high current).
ℹ️ Note: The output will stop automatically after overload protection.
ℹ️ Note: If the output stops repeatedly, please stop using it immediately. Only by eliminating the problem can it be used. Please contact the local designated system installation and maintenance personnel.
ℹ️ Note: Noise may occur in broadcast or video players or TVs, etc., which are connected to this product.
Estimation of Backup Time
A visual estimation of backup time is presented. It shows calculations like '500Wh ÷ load power consumption(W) = h(approx.)'. Examples include: 25 smartphones (2 hours with 10W load), 20W LED lamp (25 hours with 20W load), 75W LCD TV (6.6 hours with 75W load), 80W electric tool (6 hours with 80W load), 90W refrigerator (5.5 hours with 90W load), and 200W electric stewing pot (2.5 hours with 200W load).
ℹ️ Note: The above data are for reference only. The backup time varies with the power of different loads.
5. Storage and Maintenance
- Full charge the machine before storage.
- Switch off all power buttons.
- If there is any dirt, soak and wring out the cloth to wipe it clean.
- Please do not use gasoline, volatile oil, thinner, kerosene, etc., which have the function of dissolving the resin.
- Keep it in a dry and less dusty place. Temperature within 0 - 40°C, avoid direct sunlight.
- Please fully charge the product at least once every six months.
ℹ️ Note: Please do not keep it in the car, trunk, loading platform, or other hot place under direct sunlight. It may cause product failure, degradation, or thermal problems.
6. Technical Specification
AC Output
| 100-120Vac | 220-240Vac | |
|---|---|---|
| Rated voltage | ||
| Rated power | 300W | |
| Peak power | 450W | |
| Overload capability | 300W≤load<450W@120s; 450Wsload@1s; | |
| Frequency | 50/60Hz (adjustable) | |
DC12V Output (Cigarette Lighter)
| Rated voltage | 12Vdc (12-14V Workable) |
| Rated current | 10A |
DC12V Output (5521)
| Rated voltage | 9.6-12.6Vdc 1 |
| Rated current | 3A |
USB Output
| QC | BC1.2, Apple, Samsung |
| Rated voltage | 5V |
| Rated current | 3A |
Type-C Output
| QC | PD2.0 (45W) |
| Rated output | 5V3A, 9V3A, 12V3A, 15V3A, 20V2.25A |
Wireless Charge
| QI | 1.2.4 |
| Output power | 5W/7.5W/10W |
LED Lighting
While the power button is on, press the LED light button in turn. The LED lighting order will be: full brightness → half brightness → SOS → turn off.
Input
| Input voltage | 12-40 Vdc |
| Input power | 120W MAX |
Battery
| Rated capacity | 500Wh |
| Rated voltage | 11.1 Vdc |
| Battery cell type | Li-ion |
| Voltage range | 9.6-12.6Vdc |
General
| Protection level | IP21 |
| Working environment condition | Relative humidity: 10%-90% Temperature: 0-40°C |
| Size | 259.5*191*196mm |
| Net weight | 6.2 kgs |
1 Note: It may cause input low-voltage protection of some equipment if the voltage is low.
2 Solar panel charge type: MPPT.
7. Troubleshooting
If the product cannot charge or power other devices, please check according to the following steps:
- Make sure the power button is turned on.
- Make sure the AC and DC power buttons are on (the LED on the right of the button is green).
- Check the battery capacity. If it's lower than 10%, please recharge the product as soon as possible.
- Make sure the load power connected does not exceed the limit power of this product; each port has a limit for the power connected.
If you cannot clear the trouble after the above steps, please contact our after-sales service center.
| Error code | Cause | Protection Condition | Recovery condition |
|---|---|---|---|
| E01 | Over Temperature Protection | Heat sink Temp ≥ 75°C | Auto Recover when the temp ≤ 70°C |
| E02 | Low temperature protection | < -8°C | > -2°C, self-recovery |
| E04 | Battery Over temperature | > 68°C | < 58°C, self-recovery |
| E05 | Battery low temperature | < -8°C | > -2°C, self-recovery |
| E06 | Battery charge over temperature | > 48°C | < 38°C, self-recovery |
| E07 | Battery charge low temperature | < 0°C | > 5°C, self-recovery |
| E09 | Total voltage too low | < 9.6V | > 10.5V, recover charging. |
| E18 | PV input over voltage | > 45V | < 40V self-recovery |
| E25 | DC 12V output over voltage | Battery voltage > 13V | Recover by pressing button |
| E26 | DC12V-1 output over loaded | Load power > 140W | Recover by pressing button |
| E27 | DC12V-1 output over current | Output current > 11A or short-circuit | Recover by pressing button |
| E28 | DC12V-1 input over current | Current > -1A | Recover by pressing button |
| E29 | DC12V-2 output over loaded | Load power > 75W | Recover by pressing button |
| E30 | DC12V-2 output over current | Output current > 6A or short-circuit | Recover by pressing button |
| E31 | DC12V-2 input over current | Current > -1A | Recover by pressing button |
| E34 | System overloaded, DC output stop | Total power > 420W at 3mins | Recover by pressing button |
| E36 | Inverter output overloaded | Power > 300W at 2mins or power > 450W | Recover by pressing button |
| E37 | Inverter output overcurrent | AC output short-circuit | Recover by pressing button |
| E38 | System overloaded, AC output stop | Total power > 420W at 3mins | Recover by pressing button |
ℹ️ Note: The battery core protection level is high; low temperature protection is priority error code E05.
8. Frequently Asked Questions and Answers (FAQ)
How to check the state of charge?
The battery icon display on the LCD shows the battery level and charge status.
How to use the product to charge other electronic devices?
- Check the user manual or search for such information online to learn about the charging parameters of the electronic devices.
- Check the power of each output port. For example, the maximum rated output power of the AC output port is 300W. This means that if the power of the connected electronic device exceeds 300W for a long time, the inverter will turn off the output.
What is the depth of discharge (DOD)?
To prolong the battery life, the product has a DOD setting to 90%, which means that only 90% of the battery capacity can be discharged, and retain 10% to avoid damage to the battery due to excessive discharge.
Can it charge and discharge simultaneously?
Yes, but it is not recommended to charge and discharge at the same time in order to protect the battery life.
Can it be charged by using 2 solar panels in series?
Yes, just make sure the total open circuit voltage (VOC) of the solar panels is less than 40V. Otherwise, it may trigger the charging overvoltage protection or cause damage.
How to extend the using time of CPAP?
Recommend to turn off its humidifier, heater, and set a lower pressure.
50Hz/60Hz frequency switching
(Factory setting: 60 Hz).
- Step 1: Press the power button to turn the product on, then press the DC and AC buttons simultaneously. The LCD will illuminate and display the current frequency (50Hz or 60Hz). Release the buttons and continue to the next step.
- Step 2: Press and hold the DC button or AC button to select 50Hz and 60Hz. The frequency displayed on the LCD will change accordingly.
- Step 3: After selecting the desired frequency, press the DC button and AC button simultaneously to complete the setting. The setting will be enabled after restart. Step 1 can be repeated to check the current frequency.
Can the AC output carry a refrigerator or air conditioner?
Workable for low power; over 100W is not recommended. The starting power of refrigerators and air conditioners are generally 5~7 times more than the rated power, which easily triggers AC overload.
Can two power stations be used in parallel?
No.
Contact Us
For inquiries or comments about our products, please email us at sale-eu@bluetti.com or sale-uk@bluetti.com, and we will get back to you as soon as possible.
