Installation Guide for HIVE models including: UK7004790 Bridge Hub, UK7004790, Bridge Hub, Hub

Hive Hub

Hive Hub

il y a 22 heures — If they don't, it's quick and simple to set one up ... Hive app to start pairing devices. Download the ... Hive app, and this will guide you through the set-up.

10 hours ago — If they don't, it's quick and simple to set one ... If you are installing a Hive Hub at the same time, installation instructions for the Hive Hub can be found at ...


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Hive Bridge User Guide - v6
Hive Brid e
Installation guide

Welcome to Hive

Before installing the Hive Bridge, please make sure the

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to set one up.

to enter in your

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instructions

· Or they can visit hivehome.com/register and enter their

youdredtaeivlsices*. Once the account has been confirmed, you'll be able to use the

Hive app to start pairing devices.

Download the Hive app:

About the Hive Bridge
The Hive Bridge connects the Sunsynk Solar and Battery system to the Hive ecosystem. The Bridge connects wirelessly to the Hive Hub (sold separately), which allows customers to control all their connected devices from their phone or tablet, anytime and anywhere.
Important! Installing the Hive Bridge involves opening the front casing of the inverter and should only be attempted by a suitable qualified individual. The Hive Bridge is also not waterproof and should only be installed indoors.

Gettin Started
1 Find a convenient location for the Hive Bridge. · Ensure the inverter is fully powered down. · Remove the front cover from the inverter and locate the RJ-45 connector labelled RS485 as illustrated in the available ports as highlighted in the below diagram
RS485
Tip! To connect the Hive Bridge to the Inverter you will need a suitably shielded Cat-5 (Ethernet) cable. If installing to an inverter with a combined canbus/RS485 port a suitable splitter will be required to complete the install.

Gettin Started
2 Thread the Cat-5 (ethernet) cable throu h one of the lands in the bottom of the inverter and plu into the RJ-45 connector labelled RS485. Try and avoid sharp bends in the routing.
3 Connect the other end of the cable to the RJ-45 connector on the Hive Brid e

Gettin Started
4 Power up the inverter. 5 Power up the Hive Bridge. The LED should show green for 3
seconds and then start double flashing green (flashing red/amber indicates that the Bridge is not connected to the inverter). The double flashing indicates that the Bridge is trying to connect to the Hive Hub.
Tip! If you are installing a Hive Hub at the same time, installation instructions for the Hive Hub can be found at hivehome.com/guides

Gettin Started
6 Connect the Hive Hub to power and ethernet/WiFi then wait for the LEDS to stop flashing.
7 Press the black button on the back of the Hive Hub for 2 seconds to put it into pairing mode (indicated by flashing amber).
8 The Bridge should now connect to the Hub. The LED on the Bridge will change to steady green (or steady red if Hive Bridge has not been connected, or if the inverter is still powered down).
Note! Flashing lights on a Hive Hub may indicate a firmware update is happening. Allow this to complete before connecting the Hive Bridge.
Tip! You can also connect the Bridge to the Hub via the device onboarding journey in the Hive app. Ask the customer to download the Hive app, and this will guide you through the set-up.

Using the Wall Mount
If using the included Hive Wall Mount, make sure appropriate wall fixings are used (The Wall Mount is designed for 3.5mm/size 6 or size 8 screws) and that the location is within suitable distance for the Bridge's power and data cables. Be careful to avoid any cables and pipes that may be buried in the wall.

Button Guide

Button Out of Box device Device in pairing Press (or a device that is timeout state (seconds) in pairing mode)

2

Enter pairing

mode for

60mins

Device paired to a network
Wake up device and communicate with Hub

6

LED steady

LED steady

LED steady

purple for 2s

purple for 2s purple for 2s

10

Factory reset the Factory reset the Factory reset the

device

device

device

Triggering a factory reset will clear all the settings on the Hive Bridge. The Hive Bridge will go back into pairing mode and behave as an out of box device.

LED Reference Guide

Colour Green

Device state No power to the device.
Will appear for 3s on power up and also in normal operation.

LED behaviour Steady Steady

Amber

Hive Bridge is not paired to a Hive Steady Hub or connecting to the Sunsynk Inverter.

Red

Hive Bridge is paired to a Hive Hub Steady

but not to the Sunsynk Inverter.

Single

Sunsynk Inverter connected, but not 1 short flash in

flashing green paired to a Hive Hub (timed out). 1s cycle

Double

Hive Hub pairing being attempted, 2 short flashes

flashing green Sunsynk Inverter is connected.

in 1s cycle

Double

Hive Hub pairing being attempted, 2 short flashes

flashing amber Sunsynk Inverter is not connected. in 1s cycle

Fast

Contact with Hive Hub lost, Hive 0.5s on,

flashing amber Bridge is connected to the Sunsynk

Inverter.

Purple

Used for LED testing only.

Steady

Troubleshooting:
If the connection fails and the two devices are some distance apart (or separated by an external wall), plug in a Hive Booster or Hive Smart Plug between them ­ and then make sure all devices are paired and online. This should improve the connection reliability.

Usage Your Hive Bridge is designed for UK household wiring, and for indoor use only. Maintenance Disconnect your Hive Bridge before cleaning and keep it away from water and other liquids at all times. The Bridge does not contain any serviceable parts so do not attempt to open it.
Can we help?
at hivehome.com/support
© 2024 Centrica Hive Limited (tradin as Hive). Re istered in En land (No. 5782908) SL4 5GD, UK. Bord Gáis Ener y. Re istered in Ireland (No. 463078) D02 HH27, Ireland All ri hts, reserved.

Centrica Hive Limited (tradin as Hive) declares that the radio equipment type MBR1 complies with Directive 2014/53/EU. Full declaration text available at: hivehome.com/compliance Max. radiated power: <10 dBm. Frequency: 2402 - 2480 MHz
To avoid environmental and health problems due to
appliances marked with a crossed out wheeled bin should not be placed into your household rubbish bin. Instead, when they are unable to be re-used, they should be recycled. Your local authority will be able to advise you on the
is authorised to accept this type of waste. Please recycle responsibly.



References

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