User Manual for SAMSUNG models including: QN43Q60C 43 Inch 4K Smart QLED TV, QN43Q60C, 43 Inch 4K Smart QLED TV, 4K Smart QLED TV, Smart QLED TV, QLED TV
30543Q60C
30543Q60C, Samsung QN43Q60C 43" 4K Smart QLED TV, WWW.CRUTCHFIELD.COM
HNEWBERRY
Samsung QN70Q60C owner's manual
Samsung QN70Q60C (70") Q60C 4K Smart QLED UHD TV with HDR at Crutchfield
File Info : application/pdf, 270 Pages, 9.64MB
DocumentDocument
30543Q60C USER MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
Serial No.
If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
Figures and illustrations are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.
Contact SAMSUNG WORLD WIDE Country Samsung Service Center
Website
U.S.A
1-800-SAMSUNG (726-7864) www.samsung.com/us/support
Accessibility contact information in U.S.A. : accessibility@sea.samsung.com
Address Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660
If you experience issues, please do not take the TV back to the store. In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.com or www.samsung. com/spsn for support and warranty service.
© 2023 Samsung Electronics Co., Ltd. All rights reserved.
-00
Before Reading This User Manual
This TV comes with this User Manual and an embedded e-Manual ( > (left directional button) > Settings > Support > Open e-Manual). On the website (www.samsung.com), you can download the manuals and see its contents on your PC or mobile device.
Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
This symbol indicates that this product has included important literature concerning operation and maintenance.
Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a power cord, the product MUST have a reliable connection to protective earth (ground).
AC voltage: Rated voltage marked with this symbol is AC voltage.
DC voltage: Rated voltage marked with this symbol is DC voltage.
Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.
Power
Do not overload wall outlets, extension cords, or adaptors beyond their voltage and capacity. It may cause fire or electric shock. Refer to the power specifications section of the manual or the power supply label on the product for voltage and amperage information.
Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.
Never insert anything metallic into the open parts of this apparatus. This may cause electric shock.
To avoid electric shock, nevertouch the inside of this apparatus. Only a qualified technician should open this apparatus.
Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.
If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it unplug it immediately and contact an authorized dealer or Samsung service center.
To protect this apparatus from a lightning storm, orto leave it unattended and unused for a long time, be sure to unplug it from the wall outlet and disconnect the antenna or cable system. Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat by causing the insulation to deteriorate.
Use only a properly grounded plug and wall outlet. An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
Installation
Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
Do not place any objects (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
Do not expose this apparatus to rain or moisture. Be sure to contact an authorized Samsung service center
for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV. Do not expose this apparatus to dripping or splashing.
Mounting the TV on a wall
If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. If it is not correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV.
To orderthe Samsung wall mount kit, contact Samsung service center at 1-800-SAMSUNG (1-800-726-7864).
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.
Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or when the consumer fails to follow the product installation instructions.
You can install yourwall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.
When installing a wall mount kit, we recommend you fasten all four VESA screws.
If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, depending on the geographical region.)
Do not mount the TV at more than a15 degree tilt. Standard dimensions forwall mount kits are shown in the
table on the Unpacking and Installation Guide.
Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.
Do not use screws that are longerthan the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
Forwall mounts that do not complywith the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.
Always have two people mount the TV onto a wall. For 82 inch or larger models, have four people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV *and One Connect Box, maintain a distance of at least 4 inches (10 cm) between the TV *and One Connect Box with other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature. *: One Connect Box Supported Model Only When you install your TVwith a stand or a wall mount, we
strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.
Safety Precaution
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilize the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-tip device, refer to "Preventing the TV from falling."
WARNING: Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
Always use cabinets or stands or mounting methods recommended by Samsung.
Always use furniture that can safely support the television set.
Always ensure the television set is not overhanging the edge of the supporting furniture.
Always educate children about the dangers of climbing on furniture to reach the television set or its controls.
Always route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
Never place a television set in an unstable location. Never place the television set on tall furniture (for
example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support. Never place the television set on cloth or other materials that may be located between the television set and supporting furniture. Never place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed. If the existing television set is going to be retained and relocated, the same considerations as above should be applied. When you have to relocate or lift the TV for replacement or cleaning, be sure not to pull out the stand.
Preventing the TV from falling
Wall-anchor (not supplied)
1. Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall. You may need additional material such as wall anchors depending on the type of wall.
2. Using the appropriately sized screws, firmly fasten a set of brackets to the TV. Forthe screw specifications, referto the standard screw part in the table on the Unpacking and Installation Guide.
3. Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly. Install the TV nearthe wall so that it does not fall backwards. Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.
Operation
This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
Store the accessories (remote control, batteries, or etc.) in a location safely out of the reach of children.
Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung service center.
Do not dispose of remote control or batteries in a fire. Do not short-circuit, disassemble, or overheat the
batteries. CAUTION: There is danger of an explosion if you replace
the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type. WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
Caring for the TV
To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.
The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.
Do not spraywater or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.
Internet security
Samsung takes a number of steps to protect its Internetcompatible Smart TVs against unauthorized incursions and hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In addition, the TV's operating system has adopted controls to prevent the installation of unauthorized applications. Although we take steps to protect your Smart TV and personal information, no Internet-connected device or transmission is completely secure. We therefore encourage you to take additional steps to safeguard your TV, secure your Internet connection, and minimize the risk of unauthorized access. These steps are listed below: When Samsung releases software updates to improve
the security of your TV, you should promptly install these updates. To automatically receive these updates, turn on Auto Update in the TV's menu ( > (left directional button) > Settings > Support > Software Update > Auto Update). When an update is available, a popup message appears on the TV screen. Accept the software download and update by selecting Yes when prompted. Take steps to secure your wireless access point and network. Your access point's manual should provide additional details about how to implement the following measures: Secure yourwireless access point's management
settings with a unique password to prevent unauthorized changes to security related settings. Implement standard encryption (e.g., WPA2 encryption) on your wireless access point to secure your wireless network signal. Secure access to yourwireless network with a hard-toguess password. Confirm your access point's firewall setting is enabled (if applicable). Make sure that all your Internet-connected devices are behind your network's firewall.
If your access point or modem has a standby mode button, use it to disconnect your home network from the Internet when it is not in use.
Use strong passwords for all your Internet accounts (Netflix, Facebook, etc.).
If any unexpected messages appear on your TV screen requesting permission to link a device or enable a remote session, do NOT accept.
Do not visit suspicious websites and do not install any suspicious programs. We recommend that users install only those authorized apps provided by Samsung through Samsung Smart Hub.
01 Connecting the TV to the One Connect Box
(One Connect Box Supported Model only) For more information about how to connect via the One Connect Box, refer to Unpacking and Installation Guide.
Do not use the One Connect Box in the upside-down or upright position.
Take care not to subject the cable to any of the actions below. The One Connect Cable contains a power circuit.
Bending Twisting
Pulling
Pressing on
Electric shock
Using the One Connect cable holder
You can use the One Connect cable holder to tidy up the cables while installing the wall mount.
02 Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment.
Using the TV Controller
You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control menu. The Control menu appears when the TV Controller button is pressed while the TV is On. The position and shape of the buttons at the bottom of
the TV may differ depending on the model. The screen may dim if the protective film on the
SAMSUNG logo or the bottom of the TV is not removed. If protective film is attached, remove the film.
Control menu TV Controller button / Remote control sensor / Microphone switch TV Controller button / Remote control sensor Microphone switch
How to turn on and off the Microphone
Type A
Type B
Type C
: On Off You can turn on or off the microphone by using the switch at the bottom of the TV. If microphone is turned off, All voice and sound features using microphone are not available. This function is supported only in QN8**C/QN9**C/Q7*C/
Q8*C/QN8*C/QN9*C/S9*C Series. The position and shape of the microphone switch may
differ depending on the model. During analysis using data from the microphone, the data
is not saved.
Connecting the camera to the product (QN95C Series only)
When you connect a camera, you can use video calls, home workouts, and other new features with the camera.
Resolution
1920 x 1080, 30 fps (FHD)
Automatic lighting correction
YES
Viewing angle
85 °
03 Troubleshooting and Maintenance
Troubleshooting
For more information, refer to "Troubleshooting" in the e-Manual.
> (left directional button) > Settings > Support > Open e-Manual > Troubleshooting If none of the troubleshooting tips apply, please visit "www. samsung.com" and click Support or contact the Samsung service center. This panel is made up of sub pixels which require
sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product. To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto Update functions on the TV's menu ( > (left directional button) > Settings > Support > Software Update > Update Now or Auto Update).
The TV won't turn on.
Make sure that the power cord is securely plugged into the product and the wall outlet.
Make sure that the wall outlet is working and the remote control sensor at the bottom of the TV is lit and glowing a solid red.
Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to "The remote control does not work."
The remote control does not work.
Check if the remote control sensor at the bottom of the TV blinks when you press the button on the remote control. CU7 Series (except for CU77** model): If it does not blink, replace the remote control's batteries. Make sure that the batteries are installed with their poles (+/) in the correct direction. Alkaline batteries are recommended for longer battery life. Other models: When the remote's battery is discharged, charge the battery using the USB charging port (C-type), or turn over the remote to expose the solar cell to light.
Try pointing the remote directly at the TV from 5 ft. to 6 ft. (1.5-1.8 m) away.
If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV. To pair a Samsung Smart Remote, press the and buttons together for 3 seconds.
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to > (left directional button) > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization. The eco sensor is located at the bottom of the TV. Do
not block the sensor with any object. This can decrease picture brightness.
04 Specifications and Other Information
Specifications
Display Resolution QN8**C/QN9**C Series: 7680 x 4320 Other models: 3840 x 2160
Sound (Output) CU7/CU8/Q6*C/Q7*C Series: 20 W Q8*C Series: 40 W QN85CA/QN90CA Series: 60 W QN85CD/QN90CD Series: 70 W (43QN90C model: 20 W, 50QN90C model: 40 W) S90CA Series: 40 W, S90CD Series: 60 W QN95C/S95C/QN800C Series: 70 W QN850C/QN900C Series: 90 W
Operating Temperature 50 °F to 104 °F (10 °C to 40 °C) Operating Humidity 10 % to 80 %, non-condensing Storage Temperature -4 °F to 113 °F (-20 °C to 45 °C) Storage Humidity 5 % to 95 %, non-condensing
Notes This device is a Class B digital apparatus. For information about the power supply, and more
information about power consumption, refer to the information on the label attached to the product. On most models, the label is attached to the back of
the TV. (On some models, the label is inside the cover terminal.) On One Connect Box models, the label is attached to the bottom of the One Connect Box. To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps) * Shielded Twisted Pair The images and specifications of the Unpacking and Installation Guide may differ from the actual product.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.
Licenses
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Unpacking and Installation Guide
Scan this QR code with your smart phone to see helpful videos.
BN68-15677A-01
Power Cable
Samsung Smart Remote
Holder-Cable
User Manual / Regulatory Guide
1 1
2
3
0.98 inches
(25 mm)
4
5
6
43Q6*C 50Q6*C 55Q6*C 65Q6*C 70Q6*C 75Q6*C 85Q6*C * : 0~9, A~Z
38.0 inches 22.0 inches (965.5 mm) (559.4 mm)
44.0 inches 25.4 inches (1118.3 mm) (644.1 mm)
48.5 inches 27.9 inches (1232.1 mm) (708.3 mm)
57.1 inches 32.7 inches (1450.9 mm) (831.4 mm)
61.4 inches 35.5 inches (1559.7 mm) (902.1 mm)
66.0 inches 37.8 inches (1676.7 mm) (959.8 mm)
74.8 inches 42.7 inches (1900.9 mm) (1085.7 mm)
1.0 inches (25.7 mm)
1.0 inches (25.7 mm)
1.0 inches (25.7 mm)
1.0 inches (25.7 mm)
1.0 inches (26.6 mm)
1.0 inches (26.6 mm)
1.1 inches (26.9 mm)
23.5 inches 24.5 inches (598.1 mm) (623.1 mm)
26.8 inches 27.8 inches (681.7 mm) (706.7 mm)
29.4 inches 30.4 inches (745.9 mm) (770.9 mm)
34.3 inches 35.3 inches (872.2 mm) (897.2 mm)
37.0 inches 38.0 inches (939.6 mm) (964.6 mm)
39.3 inches 40.2 inches (997.3 mm) (1022.3 mm)
44.2 inches 45.2 inches (1123.3 mm) (1148.3 mm)
7.1 inches (181.0 mm)
8.8 inches (224.0 mm)
8.8 inches (224.0 mm)
10.8 inches (274.0 mm)
12.6 inches (320.0 mm)
12.6 inches (320.0 mm)
13.6 inches (345.1 mm)
42.5 inches 49.5 inches 54.6 inches 64.5 inches 69.5 inches 74.5 inches 84.5 inches
18.5 lbs (8.4 kg)
25.4 lbs (11.5 kg)
34.2 lbs (15.5 kg)
46.1 lbs (20.9 kg)
62.8 lbs (28.5 kg)
69.2 lbs (31.4 kg)
91.5 lbs (41.5 kg)
19.0 lbs (8.6 kg)
26.0 lbs (11.8 kg)
34.8 lbs (15.8 kg)
47.0 lbs (21.3 kg)
64.2 lbs (29.1 kg)
70.5 lbs (32.0 kg)
93.7 lbs (42.5 kg)
43Q6*C 50Q6*C 55Q6*C 65Q6*C 70Q6*C 75Q6*C 85Q6*C * : 0~9, A~Z
VESA x (mm)
(mm)
200 x 200
11-13
+
400 x 300
400 x 400 600 x 400
x 4 M8
(mm) (inches) (inches) (inches)
7.4
15.0
6.6
8.1
18.0
9.3
9.3
20.2
10.6
1.25
10.3
20.6
10.5
9.5
22.7
14.0
10.1
25.0
11.8
7.5
25.5
19.3
: Wall-Mount Bracket
E-MANUAL
Thank you for purchasing this Samsung product. To receive more complete service, please register your product at
www.samsung.com
Model
Serial No.
To directly go to the page that provides instructions on how to use the manual for visually impaired users, select the Learn Menu Screen link below. "Learn Menu Screen" Link
Contents
Guide
Connections 6 Connection Guide 7 Connecting an Antenna 8 Connecting to the network 12 Displaying your mobile device screen on the TV 14 Connection Cables for External Devices 16 Switching between external devices connected to the TV 18 Connection Notes
Remote Control and Peripherals 21 About the Samsung Smart Remote (QLED TV / The Frame / S9*C Series / CU8 Series / CU77** model) 24 About the Remote Control (CU7 Series)(except for CU77** model) 27 Connecting the Samsung Smart Remote to the TV 28 Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup 28 Learn how to use Samsung Smart Remote 29 Using Anynet+ (HDMI-CEC) 30 Controlling the TV with a Keyboard, Mouse, or Gamepad 34 Entering Text using the On-Screen Virtual Keyboard
Smart Features 36 Using Smart Hub 41 Using Ambient Mode 47 Using Art Mode 54 Using Samsung Gaming Hub 56 About the Media Home Screen 60 About the Menu Home Screen 64 Using a Samsung account 66 Using Workspace 72 Using the Apps Service 76 Using the e-Manual 78 Using the Internet
79 Using SmartThings 84 Playing pictures/video/music 90 Using Multi View 92 Using Bixby 97 Using the Game Bar
TV Viewing and Recording 102 Using the Guide 104 Recording Programs 107 Setting Up Schedule Viewing 108 Using Timeshift 108 Getting to know Recording and Timeshift controls and options 110 Using the Channel List 111 Using the channel edit function 112 Using a Personal Favorites List 113 TV-Viewing Support Functions
Picture and Sound 116 Using Intelligent Mode 119 Adjusting the Picture Quality 123 Changing the Picture Size and Position 124 Setting the Viewing Environment for External Devices 127 Configuring a Sound Mode and Expert Settings 129 Using the Sound Support Functions
System and Support 132 Using the Time Functions and the Timers 135 Using the Power and Energy Saving Functions 137 Using the Panel Care Functions 138 Updating the TV's Software 139 Using the Parental Settings function 139 Using the Gesture function 140 Audio and Video Functions for the Visually or Hearing Impaired 145 Using Voice Assistants on the TV
146 Using Other Functions
Precautions and Notes 148 Before Using the Recording and Timeshift Functions 150 Read Before Using Apps 151 Read Before Using the Internet Function 153 Read Before Playing Photo, Video, or Music Files 170 Read After Installing the TV 171 Supported Resolutions for UHD Input Signals 172 Resolutions for Input Signals supported by 8K models (QN7**C series or higher) 173 Supported Resolutions for FreeSync (VRR) 174 Read Before Connecting a Computer (Supported Resolutions) 177 Supported Resolutions for Video Signals 179 Read Before Using Bluetooth Devices 180 Blocking programs based on their TV Rating 183 Licenses
Troubleshooting
Picture Issues 184 The screen is flashing or has become dark 184 The picture is not bright, or the picture colors do not look clear 185 The picture colors are black and white or do not look the way they should look 186 The TV automatically turns off by itself 186 TV (The Frame TV) cannot be turned off. 186 Unable to power on 187 The TV remains on or does not turn on automatically. 187 Unable to find a Channel 188 The TV image does not look as good as it did in the store 188 Displayed video looks blurry 189 The picture is distorted 189 There is a dotted line on the edge of the screen 189 The picture won't display in full screen 189 The Caption function in the TV menu is deactivated 190 Captions appear on the TV screen 190 The HDR of the connected external device turns off
Sound and Noise Issues 191 How can I connect an audio device to the TV? 191 There is no sound or the sound is too low at maximum volume. 191 The picture is good but there is no sound. 192 HDMI (eARC/ARC) is connected, and there is no sound. 192 The speakers are making an odd sound. 192 The sound is interrupted. 193 Whenever a function is used on the TV or the channel is changed, the TV voices the activity. The TV explains in voiceover the video scenes displayed on the screen. 193 The TV audio is not being played through the Soundbar or A/V receiver. 193 The sound is not heard clearly. 194 The volume of the external device cannot be adjusted. 194 I want to turn the TV and audio device off and on at the same time.
Channel and Broadcast Issues 195 "Weak or No Signal" displayed in TV mode or cannot find channel. 195 The TV is not receiving all channels.
195 The captions are not provided on a digital channel.
195 Broadcasting is deactivated.
External Device Connectivity Issues 196 The "Mode Not Supported" message appears.
196 The video is OK but there is no audio.
196 I want to connect to a PC and mobile device via screen mirroring.
197 No screen appears when connecting the TV to an external device.
197 I want to connect to a Bluetooth speaker.
197 The PC screen does not appear or it flickers.
Network Issues 198 Wireless network connection failed. Unable to connect to a wireless access point. Unable to connect to the network. 198 Wired network connection failed.
198 Connected to a local network, but not to the Internet.
Anynet+ (HDMI-CEC) Issues 199 What is Anynet+?
199 Anynet+ does not work. The connected device is not displayed.
200 I want to start Anynet+. I also want the connected devices to turn on when the TV is turned on.
200 I want to exit Anynet+. It is inconvenient to turn on other devices because the TV also turns on. It is inconvenient because the connected devices (e.g. set-top box) turn off together.
200 The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen.
200 The Anynet+ device won't play.
Remote Control Issues 201 The remote control does not work.
201 External devices cannot be operated with the TV remote control.
Recording Issues
202 The Timeshift or recording function cannot be used. 202 Cannot record videos received from an external device or
Samsung TV Plus. 203 The "Format Device" message appears when the Timeshift
or recording function is used. 203 The recorded files on the TV are not played back on a PC.
Apps 204 I launched an app, but it's in a different language. How can I change the language? 204 The app does not work properly. Its image quality is poor. 204 The Smart Hub Home Screen keeps appearing whenever you turn on the TV.
Media Files 205 Some files are interrupted during playback. 205 Some files can't be played.
Voice Assistant Issues 206 The microphone is off. 206 The voice commands do not work well. 206 Bixby/Alexa answers although I did not call it. 207 I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer. 207 Voice recognition does not work with the Samsung Smart Remote unlike other features. There is no response even if the Voice Assistant button is pressed. 207 During voice recognition, the heavy load message appears and the function does not work. 207 I want to see weather information of the desired area.
Other issues 208 The TV is hot. 208 The TV smells like plastic. 208 The settings are lost after 5 minutes or every time the TV is turned off. 208 The TV is tilted to the side. 208 The stand is wobbly or crooked. 209 I want to know how to attach and remove the TV stand. 209 A POP (TV's internal banner ad) appears on the screen. 209 The TV is making a popping noise. 209 The TV is making a humming noise.
209 The TV narrates the screen events in voice-over.
Diagnosing TV operational issues 210 Self Diagnosis 211 Cannot select Signal Information in Self Diagnosis. 211 Reset Smart Hub 211 Reset picture 211 Reset sound
Getting Support 212 Getting support through Remote Management 212 Finding the contact information for service 212 Requesting service
Accessibility Guidance
Learn Menu Screen 213 Using the Remote control 215 Using the Accessibility Menu 221 Using the TV with Voice Guide on 223 Using the guide 226 Using Schedule Viewing 227 Using the Channel List 228 Recording 231 Using Smart Hub 233 Launching the e-Manual 234 Using Bixby
Guide
Learn how to use various features.
Connections
You can watch live broadcasts by connecting a coaxial cable to your TV and can get access to the network by using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
(left directional button) Connected Devices Connection Guide Try Now
It shows you how to connect various external devices, such as video devices, game consoles, and PCs using pictures. If you select the connection method and an external device, the connection details appear.
· Audio Device: HDMI (eARC/ARC), Optical, USB, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup · Video Device: HDMI · Smartphone: Screen Sharing (Smart View), Screen Sharing (Tap View), Samsung DeX, SmartThings, Camera
Sharing, Apple AirPlay · PC: HDMI, Screen Sharing (Wireless), Easy Connection to Screen, Apple AirPlay · Input Device: Remote Control, USB Keyboard, USB Mouse, USB Gamepad, USB Camera, Bluetooth Device · Game Console: HDMI
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· External Storage: USB Flash Drive, Hard Disk Drive (HDD) The connection method and available external devices may differ depending on the model. Some functions may not be supported depending on the model or geographical area. Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2 minutes).
Audio Device Video Device Smartphone PC Input Device Game Console External Storage
Connection Guide
HDMI (eARC) Optical USB Bluetooth Wi-Fi Wi-Fi Speaker Surround Setup
Connect audio devices, such as speakers, sound bars, headphones, or home theaters, to TV.
The image on your TV may differ from the image above depending on the model and geographical area.
Connecting an Antenna
You can connect a coaxial cable to your TV.
An antenna connection is not necessary if you connect a cable box or satellite box.
The port on your TV may differ from the following figure depending on the product model and region.
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Connecting to the network
You can get access to the network through your TV.
(left directional button) Network Settings Try Now
Settings All Settings Connection Network Open
Configure network settings to connect to an available network.
Establishing a wired network connection
(left directional button) Network Settings Wired
Settings All Settings Connection Network Open
If you connect a LAN cable, the TV automatically accesses the network.
If the TV does not automatically connect to the network, refer to "Wired network connection failed." in "Troubleshooting." To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps) * Shielded Twisted Pair The TV will not be able to connect to the network if your network speed is below 10 Mbps. This function may not be supported depending on the model. Wired networks are not supported by some models.
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Establishing a wireless network connection
(left directional button) Network Settings Wireless
Settings All Settings Connection Network Open
Make sure that you have the wireless access point's name (SSID) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access point's configuration screen. See the wireless access point's user manual for more information.
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The image on your TV may differ from the image above depending on the model and geographical area.
If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC button on your access point within 2 minutes. The TV will connect automatically.
To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press the Select button.
To disconnect Wi-Fi, select Disconnect in Network Network Status. Try Now
(left directional button)
Settings All Settings Connection
Checking the network connection status
(left directional button) Status Try Now
Settings All Settings Connection Network Network
View the current network status.
Resetting Your Network
(left directional button) Network Try Now
Settings All Settings Connection Network Reset
Restore the network settings to the factory default.
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Turning on the TV with a mobile device
(left directional button) Settings All Settings Connection Network Expert Settings Power On with Mobile Try Now
You can turn on the TV using a mobile device connected to the same network as the TV.
This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay function. Apple AirPlay may not be supported depending on the model or geographical area.
Connecting an IP control device to the TV
(left directional button) Settings IP Remote Try Now
Settings All Settings Connection Network Expert
You can connect an IP control device to the TV remotely to manage your IP device.
To use this function, Power On with Mobile must be turned on.
Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorized third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi network is password protected.
This function may not be supported depending on the model.
Allowing to connect a wireless network
(left directional button) Settings Wi-Fi Try Now
Settings All Settings Connection Network Expert
You can enable the connection to Wi-Fi.
To connect a wireless network, the function must be active.
Allowing to connect the Wi-Fi Direct
(left directional button) Settings Wi-Fi Direct
Settings All Settings Connection Network Expert
When using Wi-Fi Direct, you can connect directly with other devices and share content without using a wireless router.
To maximize the network performance when a 6 GHz access point is connected, turn off the Wi-Fi Direct function.
This function may not be supported depending on the model.
Changing the name of the TV
(left directional button) Settings All Settings Connection Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.
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Displaying your mobile device screen on the TV
You can watch the screen of your mobile device on the TV screen through Smart View, Apple AirPlay or Tap View.
When you start screen sharing with a mobile device (Smart View / Apple AirPlay / Tap View), the TV screen switches to the Multi View or mobile device's screen. Watch multiple contents at the same time with the Multi View screen.
This function may not be supported depending on the model.
For more information, refer to "Using Multi View."
Using Screen Sharing (Smart View)
For information on how to share the screen with your mobile device, refer to
(left directional button)
Connected Devices Connection Guide Smartphone Screen Sharing (Smart View). Try Now
· To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote control.
· Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.
Using Apple AirPlay
Use AirPlay if you are an iPhone or iPad user. For more information, refer to
(left directional button)
Connected Devices Connection Guide Smartphone Apple AirPlay. Try Now
This function may not be supported depending on the model or geographical area.
To use Apple AirPlay, make sure AirPlay Settings is enabled.
(left directional button)
Settings All Settings Connection Apple
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Using Screen Sharing (Tap View)
By tapping the mobile device on your TV, you can watch Multi View or mobile device's screen through the TV screen. When you tap a mobile device on your TV while running a music app on your mobile device, the TV screen switches to the Music Wall screen.
This function may not be supported depending on the model.
This function is only available in Samsung mobile devices with Android 8.1 or higher.
1. Enable Tap View on your mobile device. For more information about configuration, refer to 'Enabling Tap View'.
2. Turn on the screen of your mobile device. 3. Tap your mobile device on the TV. The TV screen switches to Multi View, Music Wall, or mobile device's screen.
Be sure to tap away from the TV screen and bezel corners. It may scratch or break the TV or mobile device screen.
We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.
When you perform Tap View in Ambient mode or Art mode (only in The Frame models), only the mobile device's screen appears on the TV. 4. Watch the Multi View, Music Wall, or mobile device's screen on the TV screen. Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the genre and beat of the music. The displayed TV screen may differ depending on the model.
This function enables Screen/Sound Mirroring by detecting vibrations generated when you tap the mobile device on the TV.
Enabling Tap View
Enable Tap View in the SmartThings app. Depending on the SmartThings app version, you may need to register the TV with your mobile device.
This function may not be supported depending on the model.
1. Launch the SmartThings app on your mobile device.
2. Select Settings (
) in SmartThings app on your mobile device.
3. Set Tap View to on.
Upon connection for the first time, select Allow on a pop-up window of the TV.
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Connection Cables for External Devices
You can view detailed information about the connection cables for external devices that can be connected to the TV.
Cable name
HDMI to
HDMI
Image
Description
Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV.
Cables are divided into various types according to the types of input or output ports on external devices.
HDMI to
MINI HDMI
HDMI to
Micro HDMI
HDMI to
USB Type-C
HDMI to
DisplayPort
Mini DisplayPort to
HDMI
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Cable name
DVI to HDMI
Image
Description
DVI to HDMI cables can transmit only digital video signals and not audio signals. We recommend that you use HDMI to HDMI cables.
Optical
Optical cables are used to transmit audio signals to external speakers with low signal loss.
Optical cables can't transmit video signals.
Component
Component cables transmit analogue signals.
The video signal is separated and transmitted to the red, green, and blue terminals to provide HD (1080i) pictures. The audio signal is transmitted to the red and white terminals.
Composite
Composite cables transmit analogue signals.
The video signal is transmitted to the yellow terminal, and the audio signal is transmitted to the red and white terminals.
Available connection cables may differ depending on the model or geographical area.
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Switching between external devices connected to the TV
You can switch between TV programs and the content of external devices.
(left directional button) Connected Devices
When you select a connected external device on the Sources screen, the output of the selected device is displayed on the TV's screen.
To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control, connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically switched to the output of the device or you can configure universal remote control for the device automatically. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup." When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media content listed on the device. This function may not be supported depending on the device and geographical area.
Editing the name and icon of an external device (left directional button) Connected Devices
You can change the port name for a connected external device or add it to the Home Screen.
The image on your TV may differ from the image above depending on the model and geographical area. 1. Move the focus to a connected external device. 2. Press the down directional button. The following functions become available:
Available functions may differ depending on the port type.
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1.Edit
You can rename the input ports and change the device icons.
2.Information
You can view detailed information about an external device.
3.Add to Home
You can add the port of an external device to the Home Screen for quick switching.
Using additional functions
You can use the SmartThings feature. · SmartThings It allows the TV to connect and control the detected various devices in the same space.
For more information about SmartThings , refer to "Using SmartThings."
You can use the following features on the Sources screen. · Camera Experience Connect a USB camera, or use the SmartThings app on your mobile phone to connect a camera. Connect a camera to use video call, home workout, and other new features.
For details on how to connect, refer to Camera Sharing ( Connection Guide Smartphone Camera Sharing).
(left directional button)
Connected Devices
This function may not be supported depending on the model.
· Workspace Use the TV to access your PC via remote PC or Screen Sharing (Wireless).
For more information, refer to "Using Workspace."
· Connection Guide Displays device connection instructions.
For more information, refer to "Connection Guide."
· Universal Remote Setup Lets you register external devices to your Samsung remote control and control them using the Remote.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup."
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Connection Notes
When connecting an external device, note the following: The number of connectors, and their names and locations may differ with the model. Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors, and their names and locations may differ with the manufacturer.
Connection notes for HDMI
· The following types of HDMI cables are recommended: High Speed HDMI Cable High Speed HDMI Cable with Ethernet Premium High Speed HDMI Cable Premium High Speed HDMI Cable with Ethernet Ultra High Speed HDMI Cable
· Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less. · Using a non-certified HDMI cable may result a blank screen or a connection error. · Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications. · This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial
cables standardized by the IEEE. · Use a cable shorter than 10 feet (3 m) to get the best UHD viewing quality. · Many computer graphics adapters do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC
does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable. · When the TV is connected to an external device, such as a DVD/BD player or a set-top box via HDMI, power sync
mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.
This function may not be supported depending on the model.
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Connection notes for audio devices
· To obtain better TV audio quality, connect a soundbar or A/V receiver to the TV.
· If you connect an external audio device using an optical cable, the Sound Output setting automatically changes to the connected device. However, to make this happen, you must turn on the external audio device before connecting the optical cable. To manually change the Sound Output setting, do one of the following
This function may not be supported depending on the model.
Use the Select button to select Optical on the Sound Output menu. (
(left directional button)
Settings Sound Output Select button to toggle between sound output modes) Try Now
Select Optical on the Sound Output menu. ( Sound Sound Output) Try Now
(left directional button) Settings All Settings
Refer to the soundbar's user manual when connecting it to the TV.
· An unusual noise coming from a connected audio device while you are using it, may indicate a problem with the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
· Digital audio is only available with 5.1 channel broadcasts.
Connection notes for computers
· For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)."
· If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same network.
· When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network's configuration, quality, or functionality, for example, if the network has a NAS (Network-Attached Storage) device.
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Connection notes for mobile devices
· To use the Smart View function, the mobile device must support a mirroring function, such as Screen Mirroring or Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's user manual.
· The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4 GHz environment. For better experience, 5.0 GHz is recommended. 5 GHz may not be available depending on the model.
· To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile device supports Wi-Fi Direct, refer to the mobile device's user manual.
· The mobile device and your Smart TV must be connected to each other on the same network.
· Use AirPlay if you are an iPhone or iPad user. For more information, refer to
(left directional button)
Connected Devices Connection Guide Smartphone Apple AirPlay. Try Now
This function may not be supported depending on the model or geographical area.
· The video or audio may stop intermittently, depending on network conditions.
· When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network's configuration, quality, or functionality, for example, if the network has a NAS (Network-Attached Storage) device.
Connection notes for Portrait Mode
· If you connect the Auto Rotating Accessory (sold separately) to the TV, you can use the TV in Portrait Mode.
· To use the computer or console, connected via HDMI to the TV, in Portrait Mode, you need to change the device setting. Change the screen to Portrait Mode from the computer or console. Portrait Mode is supported when a computer that uses Windows 10 or later or a console that supports Portrait Mode is connected. This function may not be supported depending on the model.
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Remote Control and Peripherals
You can control TV operations with your Samsung Smart Remote. Pair external devices, such as a keyboard, for ease of use.
About the Samsung Smart Remote (QLED TV / The Frame / S9*C Series / CU8 Series / CU77** model)
Learn about the buttons on the Samsung Smart Remote.
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Button (Power)
Description
Press to turn the TV on or off. For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to switch to the Media Home. Press and hold to turn off the TV completely.
MIC / LED
(Voice Assistant)
(Settings - Number Color button)
Directional button (up, down, left, right)
Select (Return) (Smart Hub)
Used as MIC when using voice recognition with the remote control. When charging the remote control via the USB port, the LED is lit if charging is in progress. When charging is complete, the LED is turned off.
· Do not impact the MIC hole or use a sharp object to poke into the hole.
Runs Voice Assistant. Press and hold the button, say a command, and then release the button to run Voice Assistant.
Each time you press this button, Settings menu / virtual numeric pad / Option pad with Color buttons are displayed alternately.
· Use this button to access additional options that are specific to the feature in use. · Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done or Enter Number to enter a numeric value. Use to change the channel, enter a PIN, ZIP code and etc. If the Color Button appears with a number strip on the screen, select the Color Button and then select a specific color by using the directional button (up, down, left, right).
Use to navigate the menu or move the focus to highlight items on the Home Screen.
Selects or runs a focused item. When pressed while you are watching a broadcast program, detailed program information appears. Press to return to the previous menu. When pressed for 1 second or more, the running function is terminated. When pressed while you are watching a program, the previous channel appears. Press to switch to the Home Screen.
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Button (Play/pause)
(Volume) (Channel)
Description
When pressed, the playback controls appear. Using these controls, you can control the media content that is playing. To use Game Bar, press and hold the button in Game Mode.
Game Bar may not be supported depending on the model or geographical area.
Move the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 2 seconds or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen, press the button. When pressed for 1 second or more, the Channel List screen appears. Press and hold the button up or down to quickly change the channel.
Launch app button
Launch the app indicated by the button. Available apps may differ depending on the geographical area or contents provider.
Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless environmental conditions.
The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you must configure universal remote control for the device. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup."
To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."
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About the Remote Control (CU7 Series)(except for CU77** model)
Learn about the buttons on the Remote Control.
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Button (Power)
(Settings - Number Option button)
(Color button) Directional button (up, down, left, right) Select (Return) (Smart Hub)
Press to turn the TV on or off.
Description
Each time you press this button, Settings menu / virtual numeric pad / Option pad are displayed alternately.
· Use this button to access additional options that are specific to the feature in use.
· Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter numeric values. Select numbers and then select Done or Enter Number to enter a numeric value. Use to change the channel, enter a PIN, ZIP code and etc.
When pressed, colored buttons appear on the screen. Use this button to access additional options that are specific to the feature in use.
Use to navigate the menu or move the focus to highlight items on the Home Screen.
Selects or runs a focused item. When pressed while you are watching a broadcast program, detailed program information appears.
Press to return to the previous menu. When pressed for 1 second or more, the running function is terminated. When pressed while you are watching a program, the previous channel appears.
Press to switch to the Home Screen.
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Button (Play/pause)
(Volume)
(Channel)
Description When pressed, the playback controls appear. Using these controls, you can control the media content that is playing. Move the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 2 seconds or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen, press the button. When pressed for 1 second or more, the Channel List screen appears.
Press and hold the button up or down to quickly change the channel.
Launch app button
Launch the app indicated by the button. Available apps may differ depending on the geographical area or contents provider.
The images, buttons, and functions of the Remote Control may differ with the model or geographical area.
To use the Remote Control to control a compatible external device that does not support HDMI-CEC (Anynet+), you must configure universal remote control for the device. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup."
To use the Remote Control to control a compatible external device that does support HDMI-CEC (Anynet+), connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."
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Connecting the Samsung Smart Remote to the TV
Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.
This function may not be supported depending on the model or geographical area.
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Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup
Control the TV and connected external devices with a Samsung remote control.
(left directional button) Connected Devices Universal Remote Setup
You can control all external devices connected to the TV using a single Samsung remote. Run the Universal Remote Setup menu to register external devices.
This function may not be supported depending on the model or geographical area. You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)." Specific external devices connected to the TV may not support the universal remote feature. Do not place any obstacles in front of an external device and TV's logo. It may cause improper transmitted signals from the remote control. If you have difficulty controlling external devices with the Universal Remote, try adjusting the positions of the external devices. This function may not operate properly depending on the TV installation environment and the features of external devices.
Learn how to use Samsung Smart Remote
You can learn how to use Samsung Smart Remote.
(left directional button) Settings Support Remote Control Guide
Find details on how to use the Samsung Smart Remote. Press the menu to use a variety of functions of the Samsung Smart Remote.
This function may not be supported depending on the model.
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Using Anynet+ (HDMI-CEC)
Control an external device connected via Anynet+ (HDMI-CEC) with the remote control. You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote control.
Connecting an external device through Anynet+ and using their menus (left directional button) Settings All Settings Connection External Device
Manager Anynet+ (HDMI-CEC) Try Now
1. Set Anynet+ (HDMI-CEC) to On. 2. Connect an HDMI-CEC-compliant device to the TV. 3. Turn on the connected external device. The device is automatically connected to the TV. After the connection process is finished, you can access the menu of the connected device using your TV remote and control the device.
The connecting process can take up to 2 minutes to complete.
Read before connecting an Anynet+ (HDMI-CEC) device
Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may not support Anynet+ (HDMI-CEC). You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control Using the Universal Remote Setup." Anynet+ cannot be used to control external devices that do not support HDMI-CEC. The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMICEC)-enabled device again. Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC, and when those devices are either in standby mode or turned on. Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theaters. Anynet+ (HDMI-CEC) can control only one home theater system. To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector. If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only with the universal remote control.
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Controlling the TV with a Keyboard, Mouse, or Gamepad
Connecting a keyboard, mouse, or gamepad to make it easier to control the TV.
(left directional button) Settings All Settings Connection External Device Manager Input Device Manager Try Now Try Now
You can connect a keyboard, mouse, or gamepad to control the TV easily.
Connecting a USB keyboard, mouse, or gamepad
Plug the keyboard, mouse or gamepad cable into the USB port.
If you connect a mouse, it is available only in the Internet app and Workspace function.
XInput USB gamepads are supported.
For more information, refer to Input Device in Connection Guide ( Connection Guide Input Device)
(left directional button)
Connected Devices
Connecting a Bluetooth keyboard, mouse, or gamepad
(left directional button)
Try Now
Settings All Settings Connection Bluetooth Device List
If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available devices again.
If you connect a mouse, it is available only in the Internet app.
A maximum of four gamepads can be connected, regardless of connection method (e.g., USB or Bluetooth).
When using two BT audio devices, it is best to use USB gamepads.
When using one BT audio device, up to two BT gamepads can be connected. For more information, refer to the Bluetooth device's user manual.
This function may not be supported depending on the model or geographical area.
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Using the keyboard and mouse
Button Directional keys Enter key ESC key Number keys F1 key
F2 key
F3 key F4 key F5 key F6 key F7 key F8 key F9 / F10 key F11 / F12 key Page Up / Page Down
Left-click
Description Use to navigate the menu, or move the focus to highlight items on the Home Screen. Selects or runs a focused item Returns to the previous screen Enter numbers Turns on or off the TV
Displays the Settings menu / numeric keypad / Option pad Each time you press this button, Settings menu / virtual numeric pad / Option pad are displayed alternately.
Plays/pauses Displays the Settings screen Displays the Home Screen Displays the Sources screen Displays the Channel List Mutes the sound Adjusts the volume Changes the channel Scrolls a webpage displayed by the Internet app.
Selects and runs an item. Available only in the Internet app. You can click a menu or link to start a function as you do on a PC.
The key operation may differ depending on some apps or the keyboard.
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Using the Gamepad
Check the supported gamepads. Try Now This function may not be supported depending on the model or geographical area.
Manufacturer Microsoft
Sony Google
Controllers Xbox Series X/S controller
Xbox One S controller Xbox 360 controller Xbox Elite Wireless Controller Series 2 Xbox Adaptive controller
Dualsense
DualShock 4
Stadia controller
Amazon
Luna controller
Joytron Logitech PowerA
CYVOX DX F710 F510 F310
MOGA XP5-X Plus Bluetooth controller
Nvidia
Shield controller
Some keys are not available on this product depending on controller. Force feedback : "Not support" (This product can't support force feedback.) "-" (Controllers don't have force feedback function.) * Tizen TVs will support only XInput mode for the supported gamepads. * Xbox controllers may require firmware updates. Controller audio output (3.5 mm port) is not available on this product.
Connection BT BT USB USB BT BT USB BT USB BT USB USB
Wi-Fi BT USB
Wi-Fi USB USB USB USB BT USB BT USB
Other controllers may or may not work for cloud gaming.
Force feedback O O O O O O O O O
Not support Not support
O O Not support O O O O Not support
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Using the controller
Button Left joystick and dpad
Right joystick
'A' button or 'X' button (Sony Only) 'B' button or 'O' button (Sony Only) Pressing and holding the 'B' button or 'O' button (Sony Only)
Home button
Pressing and holding the Home button Option button on the left 'X' button or '' button (Sony Only) Pressing and holding the left and right joysticks simultaneously
4 way navigation
Description
· Up / Down : Volume control (Up / Down) · Left / Right : Channel control (Up / Down) on TV screen · Select (press): Mute the sound
Enter (OK) Return (Cancel)
Exit
Gaming hub homepage (Gaming hub supported countries) Smart hub homepage
(During cloud game play) Quick panel Game Bar (when Game Mode is turned on and an external source is connected) Numeric buttons (123) Power Off (Turning power on is not possible) On The Frame models, the TV goes into Art mode.
The button operation may differ depending on some apps or the controller. If you connect controller to this product by Wi-Fi solution, you cannot use UI navigation function. * Gaming Hub and Cloud game may not be supported depending on the country.
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Setting up the input devices (left directional button) Settings All Settings Connection External Device
Manager Input Device Manager Try Now
· Keyboard Settings Try Now You can set up the keyboard with the Keyboard Language and Keyboard Type functions.
· Mouse Settings Try Now You can set up the mouse with the Primary Button and Pointer Speed functions.
Entering Text using the On-Screen Virtual Keyboard
Use the virtual keyboard to enter text on your TV.
The image on your TV may differ from the image above depending on the model and geographical area.
1.Recommended text
When you type a word you want to use as a search term, this function displays related suggestions from which you can choose one.
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2.Editing Buttons
By selecting any of pop-up Editing Buttons after entering characters on the virtual keyboard, you can quickly perform the editing function.
This function is only available when the Show Editing Buttons feature is turned on.
3.Settings
Select on the virtual keyboard screen. The following options are available: The options available may differ depending on the function running currently.
· Recommended text Recommended text Reset Recommended Text Memory Show Editing Buttons
· Keypad Language
Entering Text using the remote control's microphone and the on-screen virtual keyboard
When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as text.
Entering text with your voice may not be supported for some functions. This function may not be supported depending on the model or geographical area. The Samsung Smart Remote may not be supported depending on the model or geographical area.
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Smart Features
You can enjoy various apps with Smart Hub.
Using Smart Hub
View descriptions of Smart Hub's basic functions. From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or listen to music and perform more functions.
Some Smart Hub services are paid services. To use Smart Hub, the TV must be connected to the network. Some Smart Hub features may not be supported depending on the service provider, language, or geographical area. Smart Hub service outages can be caused by disruptions in your network service.
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Displaying the Home Screen
Press the button.
The image on your TV may differ from the image above depending on the model and geographical area.
1. Privacy Choices
From your TV, easily manage the privacy policy regarding services related to Smart Hub and verify how personal information is protected.
To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal information.
Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms &
Privacy by navigating to
(left directional button)
Settings All Settings General & Privacy Terms &
Privacy. Try Now
If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select
Reset Smart Hub (
(left directional button)
Settings Support Device Care Self Diagnosis Reset
Smart Hub). Try Now
2. Search
Search for channels, programs, movies, and apps offered by Smart Hub. To use the Search service, make sure the TV is connected to a network. This function may not be supported depending on the model or geographical area.
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3. Ambient
Set your TV to display content you desire, such as the time or weather, when the TV is not used.
To return to TV mode from Ambient mode, press to turn off the TV.
the left directional button
Media. Press the
This function may not be supported depending on the model or geographical area.
For more information, refer to "Using Ambient Mode."
button
. Art
When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content, such as artworks, photos, or to display the content.
This function is supported only in The Frame.
For more information, refer to "Using Art Mode."
4. Game
Play games from the TV screen by connecting a Controller to the TV. Configure settings to optimize the Controller and audio device for playing games.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Using Samsung Gaming Hub."
5. Media
View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music and sports apps, and use the apps from the TV.
For more information, refer to "About the Media Home Screen."
6. Menu
Manage external devices connected to the TV, and configure settings for various functions available on the TV. For more information, refer to "About the Menu Home Screen."
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Launching Smart Hub automatically (left directional button) Settings All Settings General & Privacy Start Screen
Option Start with Smart Hub Home Try Now
Enabling Start with Smart Hub Home automatically launches Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature.
Launching the last used app automatically (left directional button) Settings All Settings General & Privacy Start Screen
Option Autorun Last App Try Now
If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu.
This function may not be supported depending on the app. This function may not be supported depending on the model.
Automatic Mirroring from Multi View (left directional button) Settings All Settings General & Privacy Start Screen
Option Autorun Multi View Mirroring
If you screen mirror your mobile device, the Multi View automatically displays the device screen. Navigate to this option to enable or disable the feature.
This function may not be supported depending on the model or geographical area.
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Automatic casting in Multi View (left directional button) Settings All Settings General & Privacy Start Screen
Option Autorun Multi View Casting Try Now
Casting YouTube content from the mobile device automatically displays the content on Multi View. It is available on the screen for any broadcast, external device, or app that supports Multi View.
This function may not be supported depending on the model.
Launching Multi View automatically When rotating (left directional button) Settings All Settings General & Privacy Start Screen
Option Autorun Multi View When Rotating
Multi View runs automatically when you rotate the screen to portrait mode. This function may not be supported depending on the model.
This function is activated when the Auto Rotating Accessory (sold separately) is connected.
Testing Smart Hub connections
(left directional button) Hub Connection Test Try Now
Settings Support Device Care Self Diagnosis Smart
Resetting Smart Hub
(left directional button) Smart Hub Try Now
Settings Support Device Care Self Diagnosis Reset
You can reset the Smart Hub settings. To reset Smart Hub, enter the PIN. The default PIN is "0000." You can set the PIN in
(left directional button)
Settings All Settings General & Privacy System Manager Change PIN.
Try Now
Change PIN may not be supported depending on the model or geographical area.
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Using Ambient Mode
Learn about the functions available in Ambient mode.
left directional button Ambient Try Now
Set your TV to display a photo or content you desire when the TV is not used. This function may not be supported depending on the model. On The Frame models, the Ambient mode is integrated in the Art mode. Press the button in Ambient mode screen to enter to Ambient Home. In Ambient mode, some functions may not be supported.
The image on your TV may differ from the image above depending on the model and geographical area.
1.Getting to Know Ambient Mode
Press View Help to briefly view information about Ambient mode, including functions.
2.NFT app List
You can download images from the NFT apps and use them in Ambient mode. You can move the app to another location by selecting List Edit located at the end of the list.
Supported NFT apps may vary, depending on the region. Whenever a new NFT app is released, you can display a wider variety of NFT artworks.
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3.Function and content preview
Select a preferred content and a preferred background and set them as your Ambient mode. While in Ambient mode, press the Select button on the remote control to view the content details.
You can use the SmartThings app on a Mobile Device to select a desired content and change the settings. Indicates content perfectly suited for the time of the day. Available content categories may differ depending on the model or geographical area. · Changing art work Change the artwork to display in Ambient mode. Press the Select button on the remote control to move the focus to an artwork. Use the left or right directional button to move to the desired art work, and then press Select button on the remote control. · View Details View detailed information about the selected image. · Favorite Add or delete specific images in Favorite by pressing Select on the remote control. To view items that are set as Favorites, navigate to Ambient Favorite.
Favorite: The item is not set as favorite Favorite: The item is set as favorite
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· Edit Customize the settings to suit your preferences. Available functions may not be supported depending on the model or content. Weather Filter You can add a weather effect to content. Time Filter You can select any background time format for content. Color Changes the color of the content. Vibes Selects a mood that matches the content. Backgrounds Changes the background of the content. Shadow Effects Applies a shadow effect that you select to the content. Filter You can select an image filter effect to content. BGM Mode You can add a background music to content.
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· Screen Settings You can adjust the settings such as content brightness, saturation, and color tone. Brightness Adjusts the brightness of the content. Saturation Adjusts the saturation of the content. Color Tone Adjusts the colors of the content. Red Tone / Green Tone / Blue Tone Adjusts the red, green, blue contrast.
Selecting Content Category Available content categories may differ depending on the model or geographical area.
· Favorite While in Ambient mode, press the Select button on the remote control and press Favorite to save the displayed content to Favorite.
· Promoted by NFT Apps Browse a variety of new and adventurous content with an app that provides NFT works.
· Special Edition Allows you to enjoy creative artwork and interior design content created by the world's finest artists and designers.
· Cinemagraph Adds a looping animation to a specific part of the photo to make it more attention-grabbing.
· My Album Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient mode screen. To import photos from your mobile device or Samsung Cloud, use the SmartThings app on your mobile device. For more information about how to configure the photo settings, select How to Select Photos.
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· Q Collection Provides content that is dedicated to Samsung QLED.
· Mood Enjoy a range of options to create the right ambience to suit your mood.
· Relaxation Relax with a selection of calming content inspired by nature to soothe your mood.
· Décor Allows you to select content with a sensible and beautiful design.
· Info Allows you to select essential real-time information, such as weather, temperature, time, and news.
· Artwork Allows you to select content such as world famous photos and artwork.
· Background Theme Allows you to select a background theme provided by Samsung. Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme. When you use this function, there may be a delay in image transmission and optimization depending on network conditions. A created Background Theme can be set as the background for content. To set it as the background for content, press the Select button on the remote control while in Ambient mode, and select Edit
· Routine Enjoy a range of routines, each displaying content to suit each part of your day or create your very own routines via the SmartThings app.
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The image on your TV may differ from the image above depending on the model and geographical area.
4.Ambient Screen Options
Following Ambient mode options are configurable: This menu can be found at the bottom of the Ambient home. To configure the option settings, scroll down to the far bottom. Available options may vary depending on the model.
· Auto Brightness Changes the auto brightness setting for Ambient mode. When this function is set to Off, the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level.
· Sleep After Sets the time when the Ambient mode screen turns off automatically. If there is no remote control input for the set time, the screen goes off.
· Reset All Photos Reset photos saved in My Album.
· What is Ambient? Briefly view information about Ambient mode, including functions.
Entering the TV viewing screen from Ambient Mode
To access the TV screen from Ambient mode, press either the or button to redirect to the Ambient mode Home Screen, press the left directional button on the remote control, and then select either or Media.
If the TV is off and the button is pressed, the Media Home Screen appears.
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Using Art Mode
Learn about the functions available in Art Mode.
left directional button Art
This function is supported only in The Frame.
You can use Art mode function to display image content such as artworks or photos when you are not watching TV in full screen mode.
· Press the button while using the TV, the TV switches to Art mode.
· Press the button in Art mode to enter to Media Home.
· Press the button in Art mode to enter to Art Home.
· To turn off the TV completely, press and hold the button on the remote control, or press the TV Controller button of the TV.
If you use a remote control other than the Samsung Smart Remote, the TV may not be turned off completely.
· In Art mode, the brightness and color tone of your TV are automatically adjusted depending on the ambient, and the TV can be automatically turned off.
The TV is set by default so that the screen turns off automatically when the ambient light dims in Art mode.
· Configure the motion sensor settings by using Art Mode Options (
left directional button
Art Art
Mode Options) at the bottom of the Art home displayed on the TV or using the mobile SmartThings app. The TV
may automatically turn on or off by detecting user motions and other visual changes.
This function may not be supported depending on the model or geographical area.
· While in Art mode, use the SmartThings app on your mobile device to save photos on the device to the TV.
This function may not be supported depending on the TV model or mobile device.
Supported features may differ depending on the version of the SmartThings app.
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About the Art Home screen left directional button Art
The image on your TV may differ from the image above depending on the model and geographical area.
1.Useful Information
View information and promotions related to the Art home.
2.List of image categories
From the displayed list of categories, select an image and press the Select button to view details about the image. Select Preview to preview the image in full screen for 30 seconds. If you like the image, you can keep it as an artwork by purchasing it or subscribing to the Membership. If you select a saved image, the TV goes into Art mode. In Art mode, press the Select button on the remote control to use the following menu options:
Available content categories may differ depending on the model or geographical area. · Changing art work
Change the artwork to display in Art mode. Press the Select button on the remote control to move the focus to an artwork. Use the left or right directional button to move to the desired art work, and then press Select button on the remote control. · View Details View detailed information about the selected image.
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· Favorite Add or delete specific images in Favorite by pressing Select on the remote control. To view items that are set as Favorites, navigate to My Art Store Favorite. Favorite: The item is not set as favorite Favorite: The item is set as favorite
· Mat Customize the border style and color to suit your preferences. To save changes, select the desired mat style and color, and press either the Select or button. Supported border styles may differ if the image aspect ratio is not 16:9 or the image resolution is lower than the recommended resolution. Recommended resolution: 1920 x 1080 (for 32LS03C models) or 3840 x 2160 (for 43-inch and larger models)
· Screen Settings Customize the Art mode screen settings to suit your preferences. Brightness Adjust the screen brightness. Press the Select button to save the change. Color Tone Adjust the image colors. Press the Select button to save the change. Brightness Reset Reset the screen brightness to the default value.
· Recents Manage recently displayed images.
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The image on your TV may differ from the image above depending on the model and geographical area.
3.My Art Store
· Favorites Manage images saved in Favorite. Display All / Resume Play Play images in Favorite as a slideshow. Delete Select and delete multiple images in Favorite simultaneously.
· Membership If you sign up for Membership, you can use artwork without any restrictions. You can also replace it with new artwork periodically to suit your preference. Follow the on-screen instructions to proceed with the payment. If you subscribe to a membership during your free trial period, your account is immediately switched to a membership account regardless of the remaining trial period, and you can use a variety of artworks without any restrictions.
· Payment Info View artwork purchase details, and easily purchase artworks by entering required payment information. For details about payment information, visit Samsung Checkout (sbox.samsungcheckout.com).
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4.Art Mode Options
Configure options related to the Art mode screen. This menu can be found at the bottom of the Art home. To configure the option settings, scroll down to the far bottom.
· Sleep After The TV automatically turns off if no motion is detected around the TV for a specified period of time. Press the Select button to specify a time period.
· Night Mode The TV automatically turns off if no light is detected around the TV. This mode detects lights around the TV to automatically turn on or off the TV depending on the presence of light. Press the Select button to turn the mode on or off.
· Motion Detector Set the Motion Detector for the motion sensor. Press the Select button to set the sensitivity level. Motion Detector may not be supported depending on the model or geographical area.
· What is Art? Briefly view information about Art mode, including functions.
Import images from USB memory
1. Connect the USB memory device storing images to the TV.
2. The USB memory is automatically recognized, and the screen displays a list of image, music, and video files that are stored in the USB memory.
An alternative way to run the USB memory is to navigate to and select the USB memory.
(left directional button)
Connected Devices
3. Navigate to the folder that contains the image file you want to save to the TV, and then select Options Send to Art Mode.
4. Select the image and press Send. The image, stored in the USB memory, is saved under Art mode.
Recommended resolutions (16:9): 1920 x 1080 (32-inch model), 3840 x 2160 (43-inch or larger models)
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Using Art mode with the SmartThings app
Once you have installed the SmartThings app on your mobile device, you can use the following functions: You can download the SmartThings app from Google Play Store, Samsung Apps, or the App Store. If the TV is not registered in your SmartThings app, press (Add Device) and register the TV before using the mode.
The features or terminology may vary depending on the version of the SmartThings app. On tablet devices, Art mode features may not be supported by the SmartThings app. · Selecting an image under Art mode. · Saving photos from a mobile device to the TV: Use the Add picture function to save photos on a mobile device to the TV. Add Picture select 2 to 3 images Create Mat: Combine the 2 to 3 images to create a single image. My Album select content, such as Dynamic Filter or Auto Gallery, and then press Select Photo to set the
content as mobile photos. · Subscribing to Art mode Membership. · Applying border styles and colors to images. · (more) Art Mode Options
Setting the brightness for Art mode. Setting Sleep After: When no motion is detected for the time specified in Art mode, the TV turns off
automatically. Setting Motion Detector Sensitivity: Set the sensor sensitivity so that the TV turns on or off automatically
when motion is detected in Art mode. Motion Detector Sensitivity may not be supported depending on the model or geographical area.
Setting Night Mode: This mode detects lights around the TV to automatically turn on or off the TV depending on the presence of light.
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Precautions when using Art mode
Motion Sensor may not be supported depending on the model or geographical area.
· The motion sensor is located at the bottom of the TV. Do not block the sensor at the front of the TV. The motion sensor as well as the brightness and color tone of the screen can be affected.
· Art mode uses algorithms to minimize image burn-in that can be caused by displaying still images on the screen for long periods of time.
· The performance of the sensor may vary depending on the TV installation and operating environment.
The screen brightness and color tone may be affected depending on the color of the floor on which the TV stands.
In an environment where special light sources other than standard light sources (halogen, fluorescent) are used, the sensor's motion recognition performance may vary depending on the positions, types, and number of the light sources.
If the area around the TV is too dark or bright, the screen brightness may be limited or the sensor may not work normally.
If the TV is installed too high or too low, the sensor may not work normally.
The motion sensor may sense motion from a flashing LED, a pet, a car moving outside the window, or other occurrence and start operating.
· Depending on the Auto Power Off function settings, the TV may turn off when there is no user input in Art mode,
such as inputs from the remote control (
(left directional button) Settings All Settings General
& Privacy Power and Energy Saving Auto Power Off). Try Now
· The following functions are disabled in Art mode.
(left directional button)
Time Sleep Timer Try Now
Settings All Settings General & Privacy System Manager
(left directional button)
Time Off Timer Try Now
Settings All Settings General & Privacy System Manager
(left directional button)
Saving Screen Saver Try Now
Settings All Settings General & Privacy Power and Energy
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Using Samsung Gaming Hub
Gamestream a wide variety of games right on your TV through Samsung Gaming Hub. Connect your controller through Bluetooth or USB.
left directional button Games
This function may not be supported depending on the model or geographical area.
The image on your TV may differ from the image above depending on the model and geographical area.
1.Learn More
Provides information about Samsung Gaming Hub and details on how to use devices.
2.Accessories and Music / Accessories
· Controllers Select a Controller to connect to the TV. For more information about supported controllers, refer to "Using the Gamepad."
· Audio Select an Audio Device (e.g. Gaming Headset) to connect to the TV.
· Music Player Manage the music to play while playing a game. This function may not be supported depending on the model or geographical area.
3.Apps and Devices
Install or remove apps or devices that are required to play games.
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4.Game list
Purchase games or subscribe to service offered by the Samsung Gaming Hub. Select a game to view the game details.
Installation of related apps is required to run some games.
The image on your TV may differ from the image above depending on the model and geographical area.
5.Game Activity and Options
This menu is provided at the very bottom of the Samsung Gaming Hub screen. To configure Game Activity and Options, scroll down to the very bottom. · Game Rating Lock Set the age limit for playing games.
The age limit is only supported to cloud game browsing domain in Gaming Hub. · Personalization
Tailored content is recommended, according to the games recently played by the user and the content the user is interested in. · Tutorial Provides information about the Samsung Gaming Hub and details on how to use devices.
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About the Media Home Screen
View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music and sports apps, and use the apps from the TV.
left directional button Media
The image on your TV may differ from the image above depending on the model and geographical area.
1. APPS
Install a variety of apps offered by Smart Hub, such as video, music, sports and game apps, and use the apps from the TV.
To use APPS, make sure the TV is connected to a network. For more information about APPS, refer to "Using the Apps Service."
2.Moving an item on the Home Screen
From the end of the APPS list, select List Edit. Move the focus to the app to relocate, and press the down directional button on the remote control. Select Move from the option menu. Use the left or right button to reposition the app and then press Select. This repositions the app on the Home Screen. An alternative way to move an app is to move the focus to the app to move and then press and hold the Select button.
3.Removing an item on the Home Screen
From the end of the APPS list, select List Edit. Move the focus to the app to remove, and press the down directional button on the remote control. Select Remove from the option menu. This removes the app from the Home Screen list.
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4.Recent
Access your last watched TV program, app or last used input source.
5.On Now
Display a list of TV programs or Samsung TV Plus content items currently being aired. This function may not be supported, depending on the input signal and settings.
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6.Universal Guide
Universal Guide is a function that allows you to search for and enjoy various content, such as TV shows, dramas, and movies, in one place. Universal Guide can recommend content tailored to your preferences. You can use this feature on your mobile device with the Samsung SmartThings app.
To access Universal Guide, press the down directional button on the remote control in Home Screen. To enjoy the content from these apps on your TV, they must be installed on the TV. When you watch some paid content, you may need to make a payment using their associated app. Some content may be restricted depending on your network conditions and your subscriptions to paid channels. Parental control is necessary when children use this service. Images may look blurry depending on the service provider's circumstances. This function may not be supported depending on the model or geographical area. All YouTube 8K content recommended and provided through the Home screen of 8K TV is attributed to YouTube. The picture quality of YouTube 8K Content can be affected by a variety of factors, including location, Internet bandwidth used at home, and Internet access speed. Depending on your Internet connection environment, it may be temporarily played at a resolution rather than an 8K resolution. The recommended connection speed for receiving 8K image quality (8K resolution) is at least 80 Mbps. The loading time it takes to start watching YouTube 8K Content may vary depending on the Internet bandwidth or Internet access speed you are using at that time. In the future, depending on the operation policy of Samsung and YouTube services, whether YouTube 8K content is recommended through the Home screen may vary. This function may not be supported depending on the model or geographical area.
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7.Media Options
This menu can be found at the bottom of the Media home. To configure the option settings, scroll down to the far bottom. This function may not be supported depending on the model or geographical area. · Preferences: Select a preferred service to receive content recommendations to suit your preference. · Continue Watching: Choose content providers for Continue Watching. You can continue watching different shows in one place from all the Continue Watching-supported content providers listed below. · Parental Lock: Redirect to the Parental Lock menu. Turn all parental control settings on or off.
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About the Menu Home Screen
Manage external devices connected to the TV, and configure settings for various functions available on the TV.
left directional button Menu
The image on your TV may differ from the image above depending on the model and geographical area.
1.Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account. For more information, refer to "Using a Samsung account."
2. Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to schedule viewing, schedule recording, etc. If you move the focus to Notification, and then press the Select button, a notification window appears on the right and the following functions are available:
· Delete All You can delete all your notifications.
· Settings You can select services you want to be notified about. When you select Allow sound, notifications are displayed with a notification sound.
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3. Connected Devices
Select an external device that is connected to the TV. For more information, refer to "Switching between external devices connected to the TV."
4. Settings
Move the focus to the Settings menu to display quick setting options below the menu. Quick Settings can be used to quickly configure frequently used features.
The Settings items may not be supported depending on the model or geographical area. · All Settings
Displays the Settings menu for configuring specific settings. · Support
Displays the Support settings menu. · Wi-Fi / Wired
Check your network connection. To check your network connection or change the connection settings, press the down directional button, and select either Network Status or Network Settings. · Energy Saving Solution Reduce power consumption by adjusting brightness settings. · Picture Mode Change the picture mode for the optimal viewing experience. Press the Select button to change the Picture Mode. · Intelligent Mode Improves your viewing experience by recognizing your content, usage patterns and the environment around your TV.
This function may not be supported depending on the model or geographical area. For more information, refer to "Using Intelligent Mode." · Picture Setup Easily configure the screen settings: Brightness, Contrast, Sharpness, Color and Tint (G/R). · Sound Mode You can select a sound mode to optimize your listening experience. To change the sound mode, press the Select button. To make fine adjustments, press the down directional button, and then select Equalizer Setup.
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· Sound Output You can select which speakers the TV uses for audio output. To change the audio output, press the Select button.
· Bluetooth Device List Connect your TV to Bluetooth devices. This can be done by selecting Bluetooth Device List to automatically search for Bluetooth devices. Connecting Bluetooth devices may not be supported depending on the model or geographical area.
· Game Mode You can set the Game Mode to optimize the TV screen for better gaming performance. To turn Game Mode on or off, press the Select button. To set the detailed options, press the down directional button, and then select Go to Game Mode Settings. This function is only available when an external input source is being used. For more information, refer to "Setting the Viewing Environment for External Devices." This function may not be supported depending on the model or geographical area.
· Caption You can watch TV broadcasts with captions. To activate or deactivate the Caption function, press the Select button. To run Accessibility Shortcuts, press the down directional button, and then select Accessibility Shortcuts.
· Sleep Timer You can turn off the TV automatically at a specific time. To change the sleep time, press the Select button. To set the specific time at which the TV turns off automatically, press the down directional button, and then select Set Up Off Timer.
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· Color Tone You can select a color tone suitable for your viewing preferences. To change to a color tone that you want, press the Select button.
· Picture Clarity You can optimize pictures that contain a lot of motions. To turn this function on or off, press the Select button. To set the detailed options, press the down directional button, and then select Picture Clarity Settings.
· Digital Output Audio Format You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI (eARC) for external devices that support the Dolby Digital+ format.
· Power and Energy Saving Display the Power and Energy Saving menu. Reduce energy consumption by changing your power preferences and other energy-saving options. These functions may not be supported depending on the model or geographical area.
5. Multi View
While watching the TV, you can simultaneously view multiple screens that are split. For more information, refer to "Using Multi View." This function may not be supported depending on the model or geographical area.
6.List Edit
From the end of the Settings list, select List Edit. You can change the location of functions in the Settings screen. An alternative way to move a function is to move the focus to the function to move and then press and hold the Select button.
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Using a Samsung account
Create and manage your own Samsung account.
(left directional button) Settings All Settings General & Privacy System Manager Samsung Account Try Now Try Now
You can view the entire text of the Terms & Policy in General & Privacy System Manager Samsung Account logging in to your Samsung account.
(left directional button)
Settings All Settings
My Account Terms & Conditions, Privacy Policy after
Follow the instructions on your TV screen to create or log in to a Samsung account.
Samsung account can be used on TV, mobile device, and website with one ID.
In the U.S.A., only users over 13 can sign in.
Signing in to a Samsung account
(left directional button) Settings All Settings General & Privacy System Manager Samsung Account Sign In
Creating a new account
(left directional button) Settings All Settings General & Privacy System Manager Samsung Account Create Account
Managing your Samsung account
(left directional button) Settings All Settings General & Privacy System Manager Samsung Account My Account
When you sign in to your Samsung account, you can use the following functions: · Sign Out
When multiple people share the TV, you can sign out of your account to prevent others from using it.
To sign out of your Samsung Account (
(left directional button)
Settings All Settings General &
Privacy System Manager Samsung Account), move the focus to your account's icon, and then press the Select
button. When a pop-up window appears, select Sign Out.
· Edit Profile You can edit your account information.
To protect personal information, enter Edit Profile and then Sign-in Method is set to Select your ID and input password (high security).
If you want the TV to log you into your account automatically whenever you turn on the TV, click Stay Signed In.
When the TV is used by multiple people, turn off Stay Signed In to protect personal information.
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· PIN Setting Set or change your PIN.
· Payment Info You can view or manage your payment information.
· Back up You can back up the TV settings to your Cloud storage. When resetting or replacing the TV, you can also restore its settings with the backed-up settings.
· Product Registration You can register the current TV or see the registered information. You can easily receive services after product registration. You can see the registered information or delete it at the Samsung account website (https://account.samsung.com).
· Sync Internet Once you sign in to your Samsung account and configure the Sync Internet settings, you can share the favorites and website bookmarks that you registered on other devices.
· Remove Account You can delete an account from the TV. Although you have deleted your Samsung account from the TV, you are not unsubscribed. To unsubscribe from your Samsung account, visit the Samsung accounts website (https://account.samsung.com).
· Terms & Conditions, Privacy Policy You can view the user agreement and privacy policy. For more information about the terms and conditions, privacy policy, select View Details.
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Using Workspace
Use the remote function to connect to and use a Windows PC, Mac, or mobile device from the TV.
(left directional button) Connected Devices Workspace Try Now
Connect a Windows PC, Mac, or mobile device to the TV to easily use the device. For easy computer use, connect a keyboard and a mouse to your TV in advance.
Using Screen Sharing (Windows PC) / AirPlay (Mac)
(left directional button) Sharing
(left directional button)
Connected Devices Workspace Windows PC Screen Connected Devices Workspace Mac Screen Mirroring
Follow the instructions on the screen to adjust the PC settings and wirelessly connect the TV to the PC.
This function is only available for PCs that support wireless screen sharing.
This function may not be supported depending on the model or geographical area.
Connection via Windows OS is available in Windows 10 and later versions only.
Connection via Mac OS is available in AirPlay.
Using Easy Connection to Screen
(left directional button) Connection
Connected Devices Workspace Windows PC Easy
You can easily use remote access function after installing Easy Connection to Screen on your PC. Follow the instructions on the screen to download and install the Easy Connection to Screen PC app. Then you can easily connect a remote PC. 1. Download the Easy Connection to Screen PC app from http://smsng.co/easy and then install it on your PC. 2. Log in to the same Samsung account for both TV and PC. 3. When the PC is turned on and connected via the network, Workspace's Home Screen displays the PC.
The Easy Connection to Screen PC app is available in Windows 10 and later versions only.
Depending on the network environment including the firewall configuration, router type, and wireless signal strength, connection problems may occur, such as low speed, disconnection, or limited connection.
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Connecting a Remote PC
(left directional button) Connection Try Now
Connected Devices Workspace Windows PC Manual
(left directional button)
Try Now
Connected Devices Workspace Mac Remote Login
Provides Remote Desktop Connection (RDP) for remotely connecting to a PC running on Windows and Virtual Network Computing (VNC) for a PC running on Mac. To remotely connect to a PC, you must enter the IP address of the remote PC or select a saved profile. Enter a correct username and password. If there is any computer that can be accessed via the same network, the found IP is displayed.
To register a frequently used PC, move the focus to Manage User Profiles, and then press the Select button. When a popup window appears, select Add, and then enter the PC information.
When your PC enters in power saving mode, connection is not available. It is recommended to cancel the power saving mode.
It is recommended to connect the wired network because the screen or sound may be interrupted depending on the network condition.
1. Configure your computer's settings to use the Workspace function.
Connection to Windows via the RDP protocol is available in Windows 10 Professional or higher.
Remote connection to a PC running on Mac via the VNC protocol is only supported for Mac OS X 10.5 or later.
· Windows OS:
1) Right-click the My PC icon on Desktop or Windows Explorer and then click Properties. 2) Click Remote Desktop and select Activate Remote Desktop.
· Mac OS:
1) Select Menu System Preferences and then click Sharing. 2) Select the Screen Sharing and Remote Login check box. 3) Run the resolution changing app downloaded from App Store and then change the resolution to 1440 x
900 or lower.
If you do not change the resolution in Mac OS, the previous image may appear while connecting a remote computer.
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2. Enter the required settings for connecting the computer remotely.
The image on your TV may differ from the image above depending on the model and geographical area.
1.PC/Profile
Enter the IP address or profile of the PC you want to connect to.
· In case of Windows, when the computer to connect is within the same network (router/AP), run "cmd" command in Settings Network and Internet View Network Properties or in Start Run, and then run "ipconfig" to check the IPv4 address of the computer.
· In case of Mac, you can check the IP address in Settings Remote Access.
· When the TV and computer are not within the same network, it is required to know the public IP and configure the router and AP. Check whether the router connected to the computer supports port forwarding. When the company provides additional security features such as firewall, seek help from a security officer.
Home
Office
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2.Username
Enter the Username of the computer. How to check the Username: · Windows OS: Control Panel User Account Control · Mac OS: System Preferences Users & Groups
3.Password
Enter the password for the login account. For use of PIN, do not enter PIN but the specified password of the computer.
Playing Multimedia Content on a Remote PC
When you move the mouse cursor to the top of the screen after accessing a remote computer, the top bar appears. When the sharing folder icon is clicked in the top bar, the folders shared on Windows or Mac OS appear. You can play back any media content in a folder.
For more information, refer to "Playing pictures/video/music." To use this function, the folder sharing option on the computer to access must have been enabled as shown below:
· Windows OS: 1. Run Windows Explorer and then move to the folder to share. 2. Right-click the folder and then click Properties. 3. After the Properties window appears, click the Sharing tab and then click Advanced Sharing. 4. After the Advanced Sharing window appears, select the Share this folder check box.
· Mac OS: 1. Select Menu System Preferences and then click Sharing. 2. Select the File Sharing check box. 3. To add a folder to share, click the Add+ button at the bottom. 4. Select a folder and then click Add+. It is recommended to connect the wired network because the screen or sound may be interrupted depending on the network condition. When playing a video file via a remote computer, the screen or sound breaking may be encountered.
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Using Samsung DeX
Run Samsung DeX on your mobile device to connect the software to the TV. Follow the on-screen instructions to connect Samsung DeX. Some models may not be searched when connecting the TV from a mobile device through Samsung DeX. If that is the case, follow the instructions shown on the mobile device screen to connect the software.
This function is available only on mobile devices that support the wireless Samsung DeX.
Using Microsoft 365
You can read or create a document after accessing the Microsoft 365 website. Run the site in full-screen mode. URL modification is impossible in the Microsoft 365 page.
Adding the Web Service
Select the Add Web Service icon. Use the bookmarking function of the Workspace browser, you can add or delete the web service link to or from Workspace.
To add the web service, you must be signed in to your Samsung account. The number of web services that can be added to Workspace is limited. Workspace browser not share data with Internet. (Web browser outside from Workspace)
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Using Web Service
You can access the web service by selecting the web service icon added to Workspace. The screen on the webpage may differ from that of a computer.
You can copy or paste any text. Some image formats are supported.
For easy and secured login in Web Service, Workspace Pass is additionally supported as well as Samsung Pass.
Setting Samsung Pass or Workspace Pass.
Set Samsung Pass or Workspace Pass to Use in
(left directional button)
Run the Workspace browser (Additionally select Microsoft 365 or Add Web Service)
General.
Connected Devices Workspace Internet Menu Settings
Workspace Pass allows you to easily manage the web service ID and password without biometric authentication on mobile devices. For this purpose, you must be signed in to your Samsung account. The password is encrypted to be safely stored on your TV.
However, the log in to Workspace Pass may not work depending on the site policy.
Workspace Pass only working on Workspace.
To securely access the web service, you can use the Workspace browser's automatic shutdown or clear the history logs.
Before accessing the web service, refer to "Read Before Using the Internet Function."
Workspace browser not share data with Internet. (Web browser outside from Workspace)
The web service supports the following keyboard shortcuts: · F1: Returns to Workspace's Home Screen.
· F5: Refresh.
· F8: Mutes the sound.
· F9/F10: Adjusts the volume.
· F11: Switches between full screen or default screen.
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Using the Apps Service
Download and run various apps from Smart Hub.
left directional button Media APPS
You can enjoy a wide range of content, including video, music, sports and game apps by installing the corresponding apps on your TV.
To use this feature, the TV must be connected to the network. When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ depending on the model or geographical area.
The image on your TV may differ from the image above depending on the model and geographical area.
1. Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account. If you are signed out of your Samsung account, select Sign In to sign in. If you want to download new apps using Apps, first sign in to your Samsung account.
2. App Search
You can search for available apps.
3. Settings
You can manage the installed apps.
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Installing an app
1. Move to the app you want to install, and then press the Select button. The detailed information screen appears. 2. Select Install. When the installation is complete, the Open menu appears. 3. Select Open to run the app immediately.
You can view installed apps on the Settings screen. If the TV's internal memory is insufficient, you can install some specific apps on a USB device. You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is disconnected while an app is running, the app is terminated. You cannot run an app installed on a USB device on a PC or another TV.
Launching an app
You can run the app desired from Downloaded App. The icons below appear within the selected app's icon and indicate the following:
· : The app is installed on a USB device. · : The app has a password. · : The app needs to be updated. · : The app supports the mirroring function.
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Managing installed apps
Select Settings on Apps. You can manage installed apps.
The image on your TV may differ from the image above depending on the model and geographical area.
1.Removing an app
1. Select an app to delete. 2. Select Delete. The selected app is deleted.
Ensure that the related app data is also removed when you remove an app. Standard apps cannot be uninstalled.
2.Adding apps to the Home Screen
1. Select an app to add. 2. Select Add to Home. 3. After the Home Screen appears, move the selected app to the desired location. 4. Press the Select button. The selected app is added to the Home Screen.
If the selected app is already added to the Home Screen, this function is disabled.
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3.Locking and unlocking apps
1. Select an app to lock or unlock.
2. Select Lock/Unlock. The selected app is locked or unlocked.
To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in
(left directional button)
Settings All Settings General & Privacy System Manager Change PIN. Try Now
Change PIN may not be supported depending on the model or geographical area.
4.Moving apps
1. Select an app to move. 2. Select Move. 3. Move the app to the desired location. 4. Press the Select button. The selected app is moved.
This function may not be supported depending on the model or geographical area.
5.Reinstalling an app
1. Select the app to install again. 2. Select Reinstall. Reinstallation starts.
6.Checking the app information details
1. Select the app to check. 2. Select View Details. The app information screen appears.
You can rate an app on the View Details screen.
7.Automatically updating apps
To automatically update the installed apps, set Auto Update to ON. Automatic update is enabled only when the TV is connected to the network.
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Using the e-Manual
Control and read the manual embedded in your TV.
Launching the e-Manual (left directional button) Settings Support Open e-Manual
You can view the embedded e-Manual that contains information about your TV's key features. You can download a copy of the e-Manual from Samsung's website to view or print on your PC or mobile device (https:// www.samsung.com). Some menu screens cannot be accessed from the e-Manual.
Using the buttons in the e-Manual
The image on your TV may differ from the image above depending on the model and geographical area.
1. (Search)
Select an item from the search results to load the corresponding page.
2. (Recently Viewed Topics)
Select a topic from the list of recently viewed topics.
3. (Sitemap)
It displays the lists for each item in e-Manual.
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4. (Index)
Select a keyword to navigate to the relevant page. This function may not be supported depending on the model or geographical area.
5.Device Care
Optimize and diagnose the condition of your TV. You can check and clean your storage space, diagnose problems or request technical support.
Words in blue (e.g., Internet) indicate a menu item. The image on your TV may differ from the image above depending on the model and geographical area.
6. (Try Now)
Allows you to access the corresponding menu item and try out the feature right away.
7. (Link)
Access an underlined topic referred to on an e-Manual page immediately.
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Using the Internet
Surf the Internet on your TV.
left directional button Media Internet
When you run Internet, you can see recently viewed websites or featured recommendations. When you select a desired website, you can get immediate access to it.
You can use the Internet function more easily after connecting a keyboard and mouse.
You can scroll webpages with the directional button on the Samsung Smart Remote or Remote Control.
The webpages may differ from those on a PC.
Before using the Internet, refer to "Read Before Using the Internet Function."
The Internet app has an embedded Samsung Pass Settings ( Samsung Pass).
Media Internet Internet Menu Settings
With Samsung Pass, you can log into the website easily and securely. When you visit the website again, you can log in with Samsung Pass Biometrics Authentication on your mobile device without entering your ID and password.
However, this Samsung Pass login may not work depending on the website policy. For this purpose, you must have been logged in the mobile device with a Samsung account registered in Samsung Pass.
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Using SmartThings
It allows the TV to connect and control the detected various devices in the same space.
(left directional button) Connected Devices SmartThings Try Now Try Now
You can control the devices registered to the SmartThings cloud and devices directly connected to this product with a remote control.
This function may not be supported depending on the product or model.
Functions that can be controlled by remote control may not work depending on the location of the device. In this case, move the location of the device.
SmartThings
Favorite
Device
Home Life
Automation
The image on your TV may differ from the image above depending on the model and geographical area.
1.Favorite
View devices or features that have been set as favorites from the Device/Life/Automation tab.
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2.Device
View devices connected to SmartThings, and use the remote control to select and control any of the connected devices. In Map View, you can move the position of a device to create a custom map and check the device status.
If you log in with the same account used for the mobile SmartThings app, you can view devices, registered through SmartThings, more intuitively from Map View.
L.ist of devices compatible with the TV
Type
Description Detail
Mobile devices
Galaxy Series (S6, Android 7.0 or later) iPhone Series (iOS 7.1 or later)
SmartThings app must have been installed in case of Android devices.
Devices for IR remote control (IR Sniffing)
Bluetooth devices
Air conditioner, air purifier, robot vacuum cleaner, electric fan, humidifier Bluetooth speaker, headset, Soundbar, keyboard, mouse, game pad
SmartThings devices
For details on SmartThings devices, access https://www.smartthings.com/products. SmartThings devices can also be controlled from the mobile app.
External devices
DVD player, Blu-ray player, home theater system, game console, OTT box, set-top box, USB device
The devices must be connected to the HDMI or USB port.
For a detailed list of supported devices, visit www.samsung.com. This function may not be available depending on the external device.
3.Life
Displays recommended Life services that can be viewed or controlled from SmartThings. Only Life services supported by the TV are displayed.
4.Automation
View or run scenes created from the Automation tab in the mobile SmartThings app.
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5.Location or Device near TV
· Place Displays all places connected via the SmartThings app.
· Devices near TV Displays all the detected devices that can be connected and controlled. You can run the control options after selecting a desired device. Available options may differ depending on the device.
6.Add Device
Displays the list of devices that can be registered on your TV. You can register any by selecting a device.
7.Samsung Account
Go to the Samsung account screen to create a new account or sign out of your account. If you are signed out of your Samsung account, select Sign In to sign in.
8.Settings
Edit devices connected to SmartThings, or configure notification settings for the devices. You can also turn on the TV sensor or the SmartThings hub feature.
SmartThings Quick access
Control most used devices by accessing the Connected Devices menu, without having to access SmartThings.
(left directional button) Connected Devices
Use the SmartThings Hub features Try Now
Use the SmartThings Hub features on various Samsung products to connect IoT devices (e.g., light bulbs, plugs, or sensors) that are supported by SmartThings.
(left directional button) Hub
Connected Devices SmartThings Settings SmartThings
CU7/CU8 series, 32LS03C model: SmartThings Dongle required to connect Zigbee/Thread.
Make sure to log in to the same Samsung account on your TV as your mobile SmartThings app.
This function may not be supported depending on the connected device type.
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Register and manage devices via SmartThings Try Now
Registering peripheral devices of the TV 1. When there is a device detected near the TV, a registration pop-up appears on the TV screen.
When there is no device detected, the pop-up may not appear.
To connect a Bluetooth device, make sure that the device has been paired. 2. Select Register to register the device.
To register an appliance, make sure that it uses IR and is detectable in the area around the TV. Supported devices and options may differ depending on the model.
Select Close. Then the device registration pop-up does not appear.
You can register a device in Device.
(left directional button)
Connected Devices
SmartThings Add
If you select a mobile device that is registered in SmartThings on the TV, the screen switches to the Music Wall screen. Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the genre and beat of the music. This function may not be supported depending on the model.
A device connected via an HDMI cable or USB camera device is automatically registered.
(left directional button) device. Try Now
Connected Devices
SmartThings, you can see available options for each
Supportable options may differ depending on the device.
Registering a TV / Smart Appliance / IoT device from the mobile app
Use the mobile SmartThings app to register your TV, smart appliances or various IoT devices. Some IoT devices can only be registered using this mobile app. In the mobile app, tap the (Add Device) to register a device.
Connect a doorbell to your TV, to receive a notification of the doorbell video and speak with the visitor while watching TV.
Only WWST (Works with SmartThings) certified doorbells are supported. Supported options may vary, depending on the device.
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Use the screen's sensors via SmartThings Try Now
When you activate the sensor, you can see the sensor device on the SmartThings Device tab. You can create various IoT scenarios with TV without purchasing a separate IoT sensor.
(left directional button) Connected Devices SmartThings Settings TV sensor
Each sensor can be activated with user consent. Each sensor may not be supported depending on the model. The sound sensor is supported when the microphone switch at the bottom of the TV is turned on. The TV microphone may not be supported, depending on the model or geographical area.
Control SmartThings with Bixby Try Now
With Bixby on the product, you can control devices connected to SmartThings, as well as the TV, using voice commands.
This function may not be supported depending on the connected device type.
Control the display device from the mobile SmartThings app Try Now
From the mobile SmartThings App, use the TV remote control functionality, such as On/Off, Channel, Volume, and four directional buttons. You can also use Search, APPS, Ambient mode, Mobile Cam, and other functions from the mobile app. Automation (mode/routine) in the mobile SmartThings app allows you to automatically run apps installed on the TV. With automation, you can turn on the TV at your desired time and automatically run frequently used apps.
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Playing pictures/video/music
Play media content stored on your TV, USB devices, mobile devices, cameras, PCs, etc.
(left directional button) Connected Devices Connected Device Try Now
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras on the TV. You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer to "Read Before Playing Photo, Video, or Music Files." Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files.
You can use the following functions on the media content list screen of a storage device. · Filter By Filters the media content by type of media. · Sort By Sorts the content list. This function may not be supported depending on the type of external device. · Options Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded. You can delete only the recorded content. To delete content, change the Filter By option to Recorded. Recorded may not be supported depending on the geographical area.
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Playing multimedia content on a PC or mobile device
1. Select a device with media content in media content list in the device appears.
(left directional button)
Connected Devices Sources. The
2. Select a media content item from the list.
The selected content is played.
The content may not be played depending on the encoding method or file format. Furthermore, several functions may be restricted.
Content on devices connected to the TV via your network may not play smoothly due to network communication problems. If this occurs, use a USB device.
Playing multimedia content on a USB device
1. Connect a USB device to the USB port.
2. There is a content list browser shown directly.
If a USB device that contains the content you want to play is already connected to the TV, select the USB device in the
(left directional button)
Connected Devices Sources screen.
3. Select a content item to play from the list.
The selected content is played.
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Listening to your mobile device sound through the TV speaker using Sound Mirroring
Enjoy listening to music in your living space. Visualizations are generated on your TV that alter and respond to the frequency of your music. 1. Search for and connect to your TV from the (Bluetooth) device list on your mobile device. 2. Select media content to play on your mobile device. The selected media is played through the TV speaker.
This function may not be supported depending on the model. In some models, the image of the played content may differ depending on the mode. If the TV and the soundbar are connected wirelessly, the operation may be restricted.
Buttons and functions available while playing multimedia content
Press the Select button while playing any video, photo, or recorded content. The following buttons appear. The provided buttons and functions may not be supported depending on the model or geographical area. The available buttons and functions may differ with the content you are viewing or playing.
· Pause, Play Pauses or plays the multimedia content.
· Jump Backward, Jump Forward Press the up directional button to move the focus to the playback control bar, and then select the left or right directional button in the playback control bar to move backward or forward by 10 seconds in the video.
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· Move to a specific playback section, move up the focus on the playback bar, and then select one of the five thumbnails.
This function may not be supported depending on the file format.
· Stop Stop the contents being played.
· Previous / Next Displays the previous or the next multimedia content file. If video playback time is 3 seconds or shorter and you press the
button, the video starts from the beginning.
· Rewind / Fast Forward
Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up to 3 times faster than normal, select the button repeatedly. To return to normal speed, select the option or press the button.
You can use the following functions when the video is paused. Note that with the video paused, the TV does not play audio.
Slow Rewind or Slow Forward: Allows you to play a video slowly backward or forward by selecting the or option. There are 3 playback speeds. To change the playback speed, press the option repeatedly. To
return to normal speed, select the option or press the button.
· 360 Mode Provides a 360-degree view for videos and photos.
This function may not be supported depending on the file format.
Video files using the mjpeg codec do not support a 360-degree view.
When a video or photo does not support a 360-degree view, applying 360 rotation to it may cause the screen to look distorted.
Videos may be interrupted if 360 rotation is applied during double speed playback.
Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other functions during playback.
This function may not be supported for some resolutions.
This function may not be supported depending on the model.
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· 360 Auto Rotation Automatically adjusts the video's viewing angle by analyzing the amount of image changes during playback of a video file that provides a 360-degree view. When this function is started, the rotation starts in a short time. When 360 Auto Rotation is focused, press the Select button to change to the following modes:
General
Dynamic
Natural
This function is only available when 360 Mode is selected. When 360 Auto Rotation is activated, automatic adjustment is followed. The adjustment position may differ depending on the image. The video's viewing angle is manually adjusted in General mode. This function may not be supported depending on the file format. Video files that use the mjpeg codec do not support a 360-degree view. When a video does not support a 360-degree view, applying 360 rotation to it may cause the screen to look distorted. Videos may be interrupted if 360 rotation is applied during double speed playback. Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other functions during playback. This function may not be supported for some resolutions. This function may not be supported depending on the model. · Repeat Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly. · Shuffle Plays music files in random order.
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· Picture Off Plays music files with the screen off.
· Screen Fit Fits a photo to the screen.
· Rotate left / Rotate right Rotates a photo left or right.
· Zoom Zooms in a photo.
· Background Music Pauses or resumes the background music while the TV displays photos. This function is available after enabling the Background Music option.
· Options The available options may differ with the model and content.
Function Slideshow Speed
Description Sets the slideshow speed.
If there is only one image file in the USB device, the slide show is not played.
Slideshow Effect
Applies transition effects to the slide show. If there is only one image file in the USB device, the slide show is not played.
Background Music
Plays background music as you set in the pop-up window while the TV displays photos. The music files must be saved in the same USB device as the photo files. To pause the background music, select Background Music on the playback screen bottom.
Subtitles Rotate Audio Language Information
You can set the detailed subtitle options, such as the language, sync, size, and color. If subtitles are not displayed correctly, check the encoding setting.
Rotates the video. Changes the audio language.
This function is only available if the video supports multi-track sound. Displays detailed information about the current multimedia content.
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Using Multi View
You can view multiple content items through Multi View.
(left directional button) Settings Multi View Try Now
This function may not be supported depending on the model.
To start Multi View, navigate to
(left directional button) Settings
Multi View. Next, Select the
item you want from the Add View list. Or select Make My Own to configure a custom layout and screen. You can add
or delete a screen in the current Multi View screen by pressing the down directional key on the Samsung Smart
Remote.
With 8K models (QN7**C series or higher), you can configure a view with 3-5 screens.
The image on your TV may differ from the image above depending on the model and geographical area.
When Multi View is running, press the Select button to configure the following menus. This function and the provided options for each menu icon may not be available depending on the model and region.
· Content You can view the currently displayed app or source.
After selecting a content item, you can control the screen or change the app and source.
· App/Source You can select from the content list displayed above.
·
Screen Size
Selects the desired size of Multi View.
· Screen Position You can shrink or expand the size of the selected screen.
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·
Picture-in-Picture
Selects the position of a small screen on the full screen. The focusing left or right screen appears as small window.
· Double Audio You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound.
· Bluetooth Speaker You can hear the sound by connecting the Bluetooth speaker.
· Delete You can delete the selected screen.
· Full Screen Multi View is ended and then the full screen appears.
To close Multi View, press and hold the button or press the button on the Samsung Smart Remote. The start and stop of this function can also be voice-controlled by pressing the button on the Samsung Smart Remote.
This function operates only by TV broadcasts, external devices, or apps that support Multi View.
While running Multi View, app casting from your mobile device is run on Multi View. This function is not available in some apps.
In some models, you can view the image on the camera connected to the SmartThings app of your mobile device.
Q-Symphony is not supported by Multi View.
When an external device that connects to a receiver or Soundbar is used in Multi View, sound outputs from the TV speaker, not from the receiver or Soundbar.
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Using Bixby
Set Voice Assistant to Bixby. Speak into the microphone on your Samsung Smart Remote or TV to control your TV.
This function is available only if Voice Assistant is set to Bixby. ( Settings General & Privacy Voice Voice Assistant) Try Now
Bixby is available only when the TV is connected to the network.
(left directional button)
Settings All
To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not signed in to your Samsung account.
Bixby only supports some languages, and the supported functions may differ depending on the geographical area.
Bixby may not be supported depending on the model or geographical area.
The microphone on TV is not supported depending on the model or geographical area.
Starting Bixby with voice
You can immediately start a conversation with Bixby by saying "Hi, Bixby." Say "Hi, Bixby", and the Bixby icon at the bottom of the TV screen is activated in Listen mode. Continue speaking.
For best results, you need to be within 10 feet (3-4 m) of your TV. If Bixby does not answer, refer to "I spoke "Hi, Bixby/ Alexa" but Bixby/Alexa does not answer." in "Troubleshooting."
These functions may not be supported depending on the model or geographical area.
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Starting Bixby using buttons on the Samsung Smart Remote
You can have conversation with Bixby using the Samsung Smart Remote buttons. Press and hold the button on your Samsung Smart Remote, say a command, and then release the button. For details on how to use Bixby, press the button once:
· When you press the button, the Explore Now button appears at the bottom of the screen. Press the Select button to go to the Explore Bixby screen.
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Learning about the Explore Bixby Screen
The image on your TV may differ from the image above depending on the model and geographical area.
1. My Profile
Log out after going to the My Profile screen. If you are signed out of your Samsung account, select My Profile to sign in.
2. Tutorials
View tutorials related to the Bixby.
3. Settings
You can change the settings for using Bixby.
These functions may not be supported depending on the model or geographical area.
These functions can be set in Bixby Settings ( Privacy Voice Bixby Settings). Try Now
(left directional button)
Settings All Settings General &
· Language and voice style You can change Bixby's language and voice style.
The languages of the TV and other apps will not change.
Bixby only supports some languages.
This function may not be supported in Bixby depending on the language selected.
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· Voice Wake-up
Configure settings on how to wake up Bixby with your voice. You can configure the following settings: Use
Samsung Soundbar to interact with Bixby., Bixby wake-up options, and Wake-Up Sensitivity. (
Explore
Now Settings Voice Wake-up).
The Voice Wake-up function may not be supported depending on the model or geographical area.
This function can be used only when the microphone switch at the bottom of the TV is active. The microphone on TV is not supported depending on the model or geographical area.
For best results, you need to be within 10 feet (3-4 m) of your TV. If Bixby does not answer, refer to "I spoke "Hi, Bixby/ Alexa" but Bixby/Alexa does not answer." in "Troubleshooting."
· Sound feedback Play a sound when Bixby starts and stops listening.
This function may not be supported depending on the model.
· Privacy You can permit or prohibit Bixby from utilizing your personal information when you are using Bixby services.
· About Bixby Displays the detailed terms and conditions.
4.Recommended commands
Displays recommended commands you can use to control the TV with Bixby given the current context.
If you do not want to see the recommended commands, set Voice Hint to Off ( Settings All Settings General & Privacy Voice Voice Hint). Try Now
(left directional button)
5.All Services
You can learn the voice commands that let you use Bixby in various situations. Use the directional buttons to move to the desired command, and then press the Select button. You can operate the TV with various voice commands.
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Read Before Using Bixby
· The supported voice interaction languages and features may differ depending on the geographical area.
· If the language set differs from the language of your country, some features are not available.
· Bixby is available only when the TV is connected to the network.
· Even if the TV is connected to the network, there may be no response due to a Bixby server error.
· The existing functional specifications may be changed if Bixby is updated.
· Bixby is available only on TVs that support it and come with remote controls that have a microphone.
· Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains numeric values or symbols, the function may not operate properly.
· Searched results may not provide complete results.
· You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
· To change the current channel by saying channel names as voice commands, you must finish Find Your Service
Provider. Find Your Service Provider can be set in
(left directional button) Settings All Settings
Broadcasting Service Provider Info & Settings. Try Now
If the settings for the service provider are not configured yet, configure them in Settings All Settings General & Privacy Reset. Try Now
(left directional button)
Service provider settings in initial setup may not be supported on geographical area.
· To use the voice text input function and the search function, you must consent to provisions allowing third parties to collect and use your voice data.
· To use the Bixby function, you must:
Agree to Smart Hub's Terms of Use.
Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
Consent to the collection and use of personal information for the voice interaction-based service.
Provisions for using Bixby
· The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV sound and ambient noise).
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Using the Game Bar
Control the Game Settings Monitoring and Game Enhancer Settings easily by using the Game Bar.
This function may not be supported depending on the model.
Starting the Game Bar
When Game Mode (
(left directional button) Settings All Settings Connection Game Mode
Settings Game Mode) is On or Auto, press and hold the button on your Samsung Smart Remote to start the
Game Bar. Try Now
Learning about the Game Bar
The image on your TV may differ from the image above depending on the model and geographical area.
1.Game Picture Mode
Specify the Game Picture Mode according to the current game genre. To customize the picture quality, select Custom.
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2.Screen Ratio
You can change the screen ratio from 16:9 (previous setting) to Ultra wide (21:9 or 32:9). You have to set the resolution from your PC only once at first time. The Game Bar's Screen Ratio can be changed only when the Ultra Wide resolution is supported in a game or PC. Whether or not to support the screen ratio of 21:9 and 32:9 depends on the title of the game so be sure to consult the game company.
3.Minimap Zoom
Use the directional buttons and Select button on the remote control to zoom in on specific areas of the game screen and adjust the zoom rate.
· For the Minimap supported resolution, refer to the table below.
Game Bar Screen Ratio 16:9
21:9
Resolution set in PC 3840 x 2160 (60/*120 Hz) 2560 x 1080 (60/*120 Hz) 3840 x 1600 (60/*120 Hz)
32:9
3840 x 1080 (60/*120 Hz)
*: The refresh rate may not be supported depending on the model.
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4.Game Motion Plus
Turn on this function to obtain a softer and clearer picture quality when playing a role-playing game (RPG) or adventure game which involves many dynamic scenes.
5.Game Settings
Moves the menu to Game Mode Settings.
6.Virtual Aim Point
You can see the virtual aim point on the screen.
7.Sound Output
Change the sound output device. (e.g. TV Speaker, Soundbar, Bluetooth headset, etc.)
8.Help Guide
View details on how to use each menu item.
9.Current status display
· Input Lag: Shows the status of game input lag. · Resolution: Shows the resolution of the currently running game. · FPS: Shows the number of frames per second in real time. If VRR is active, the frame rate changes. · HDR: Shown as On when an HDR game is running. · VRR: Shows the variable refresh rate.
Using FreeSync
The FreeSync feature allows you to play seamless games without video interruption or delay. To use the FreeSync feature, activate the FreeSync feature from the external device.
· Models that support FreeSync Premium Pro QN9**C, QN8**C, QN7**C, QN95C, QN90C, QN85C, Q8*C (except for 50-inch model), Q7*C, S90C, S95C For the FreeSync supported resolution, refer to "Supported Resolutions for FreeSync (VRR)."
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Setting the Super Ultra Wide Game View
Set your PC Screen resolution to match the selected Screen Ratio in the Game Bar before activating the Super Ultra Wide Game. If the TV is connected to a computer and Game Mode is set to either ON or Auto, the wide screen (21:9 or 32:9) is activated from the Game Bar.
This function may not be supported depending on the model.
Check if the game supports Ultra Wide resolution (21:9 or 32:9).
If you set the resolution on your PC for the first time, you can change the Screen Ratio through the Game Bar on your TV.
Game Bar Screen Ratio 21:9
Resolution set in PC 3840 x 1600 (60 Hz) *3840 x 1600 (120 Hz) 2560 x 1080 (60 Hz) 2560 x 1080 (120 Hz)
3840 x 1080 (60 Hz) 32:9
3840 x 1080 (120 Hz)
*: The resolution may not be supported depending on the model.
The supportable resolutions may differ depending on the model or HDMI port connected to the PC.
After setting the resolution, check if the PC's Window or Mac screen changes when you change the Screen Ratio on the Game Bar of your TV. This function may not be supported depending on the OS or device.
If the connected external device is a gaming device, the function does not work even if you change the name of Source to "PC."
While you are playing a game, the screen ratio cannot be changed. Before running a game, first Select the desired screen ratio on the Game Bar and then run the game. For some games, you need to match the game resolution with the selected screen ratio in the Game Bar.
Changing the Super Ultra Wide Screen position
When playing a game at the Super Ultra Wide resolution, you can adjust the game screen position to the height of your eyes.
At the Super Ultra Wide resolution, use the bottom.
(channel) buttons to move the screen position to the top, center, or
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Configuring 144 Hz game settings
If the TV is a model that supports 144 Hz, you can play 144 Hz games. · Models that support 144 Hz: QN9**C, QN95C, S95C, S90C, QN90C (43/50 inches only) · Resolutions that support 144 Hz are as follows:
Game Bar Screen Ratio 16:9
Resolution set in PC 1920 x 1080p @ 144 3840 x 2160p @ 144
2560 x 1080p @ 144 21:9
3840 x 1600p @ 144
32:9
3840 x 1080p @ 144
Troubleshooting of the game screen and audio problems
After changing the Screen Ratio on the Game Bar, if the game screen and sound are not output properly, try to solve the problems as shown below.
· Check to see if the game supports Ultra Wide or your PC supports the Ultra Wide resolution.
· Restart the game after exiting it.
· Select the same resolution as that of the Game Bar.
· When the Screen Ratio changes properly, the screen appears as shown below.
16:9
21:9
32:9
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TV Viewing and Recording
Use a variety of convenience features offered by your Samsung TV while watching TV. You can also edit your list of channels and create a list of favorite channels.
Using the Guide
See the programming schedules of different channels on a single screen.
Press the
(channel) button to access the Guide.
In the Guide, you can see the daily program schedules for each station, see program information, choose a program to watch, and set up a schedule viewing or recording.
The Record function may not be supported depending on the model geographical area.
To access information or additional features provided in the Guide from analog channels, you must set Service Provider during the initial configuration stage.
To view Guide, you must first configure Clock (
(left directional button)
Privacy System Manager Time Clock). Try Now
Settings All Settings General &
For details on how to use the remote control, refer to the image guide at the top right.
About the Guide screen
The image on your TV may differ from the image above depending on the model and geographical area.
1.Channel Filter
View channels and programs classified by type.
2.Edit Channels
Edit channels stored on the TV. For more information, refer to "Using the channel edit function."
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3.Additional options related to broadcast programs
Navigate to the desired program and press and hold the Select button to access the following options: These functions may not be supported depending on the model or geographical area.
· Schedule Viewing You can schedule the viewing of a broadcast scheduled program.
· Cancel Scheduled Viewing You can cancel scheduled viewings.
· View Details You can see detailed information about the selected program. The information may differ or may not be provided depending on the broadcast signal.
· Record You can make a recording of a current program.
· Stop You can stop the recording function that is currently running.
· Edit Recording Time You can change the start and end times of scheduled program recordings.
· Schedule Recording You can schedule recording of a broadcast scheduled program.
· Cancel Scheduled Recording You can cancel scheduled recordings.
Using additional features from the Guide
From the Guide, press either the or button to use additional features. These functions may not be supported depending on the model or geographical area.
· Channel Filter You can view channels and programs categorized by the types defined in Channel List.
· Schedule Manager You can see the Recording & Schedule Manager or Schedule Manager screen. For more information about Schedule Recording, refer to "Recording Programs." For more information about Schedule Viewing, refer to "Setting Up Schedule Viewing."
· Antenna Type You can change the type of broadcast signals the TV receives.
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Recording Programs
Record a current or upcoming program using a USB device instead of a video recorder. Connect a USB device to use the TV's recording features. Carefully read all related precautions before using a recording feature. For more information, refer to "Before Using the Recording and Timeshift Functions." You can record only the programs that are received through an antenna. The appears next to the programs and channels scheduled for recording. This function may not be supported depending on the model or geographical area.
The Instant and Timer Recording options from the Guide
· Record 1. Select a program that is currently being broadcast and press the Select button. 2. Select Record from the pop-up menu to start recording.
· Schedule Recording 1. Select a program scheduled to be broadcast, and press the Select button. 2. Select Schedule Recording from the pop-up menu to schedule recording.
Recording while watching a broadcast
· Record 1. On the remote control, press the or button. 2. Use the directional buttons to navigate to the control pad. 3. Select Record to start recording. Or press the button while watching a broadcast.
· Schedule Recording 1. Press the Select button while watching a broadcast to load the program details window. 2. Use the left or right directional button to navigate to a program scheduled to be broadcast, and press the Select button. 3. Select Schedule Recording to schedule the recording of the program.
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Using the recording schedule management screen
1. On the remote control, press the or button. 2. Use the directional buttons to navigate to the control pad. 3. Select either Schedule Manager or Recordings to access the Recording & Schedule Manager screen. The following options are available on the Recording & Schedule Manager screen:
Displayed menu options may vary depending on the model. · Recordings
Watch Recordings. Buttons shown on the display will vary depending on the file being played back. For more information about playback controls, refer to "Getting to know Recording and Timeshift controls and options." From the list, select a recording you wish to watch. The selected recording will start to play. Move the focus to a recording to display Play, Delete, and View Details options on the right-side menu.
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· Schedule Recording Navigate to Schedules and press Schedule Recording. Add, edit, or cancel a program recording schedule.
Specify the Antenna, Channel, Repeat, Date, Start Time, and End Time settings and then select Save to schedule a recording of a specific program at a specific time on a specific date.
Up to thirty Schedule Viewing and Schedule Recording events may be created.
Ensure that the TV's Clock(
(left directional button)
Settings All Settings General & Privacy
System Manager Time Clock) setting is correct. Try Now.
Edit
Configure the Start Time and End Time settings of a scheduled recording. If a scheduled recording event has been created after selecting a program from Guide, Start Time and End Time can be set as up to ten minutes before and ten minutes after, respectively.
Delete Remove a scheduled recording.
View Details See detailed information about a scheduled recording.
· Settings
Start Recording Early
Change this setting so that the recording starts slightly earlier than the program start time shown in the Guide.
Continue Recording After Change this setting so that the recording ends slightly later than the program end time shown in the Guide.
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Setting Up Schedule Viewing
Configure the TV to show a specific channel or program at a specific time and date.
The appears next to programs that have been configured for a scheduled viewing.
To set up a schedule viewing, you must first set the TV's clock (
(left directional button)
Settings General & Privacy System Manager Time Clock) and set the time. Try Now
Settings All
Using the schedule viewing options from the guide screen
On the Guide screen, select a program you would like to view, press the Select button, and then select Schedule Viewing in the pop-up menu that appears.
Using the schedule viewing options while watching a program
Press the Select button while watching TV. The Program Info window appears. Select a program that will be broadcast using the left or right directional buttons. Press the Select button, and then select Schedule Viewing to schedule viewing of that program.
Using the viewing schedule management screen
1. On the remote control, press the or button. 2. Use the directional buttons to navigate to the control pad. 3. Select either Schedule Manager or Recordings to access the Recording & Schedule Manager screen.
Displayed menu options may vary depending on the model.
· Schedule Viewing Navigate to Schedules and press Schedule Viewing. Add, edit, or cancel a program viewing schedule.
Up to thirty Schedule Recording and Schedule Viewing events may be created.
Ensure that the TV's Clock (
(left directional button)
Settings All Settings General & Privacy
System Manager Time Clock) setting is correct. Try Now
Edit
You can set the start time of a scheduled viewing. If you choose a program from the Guide, the Start Time can be set to up to 10 minutes before the program.
Delete You can delete scheduled viewings.
View Details You can view detailed information about scheduled viewings.
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Using Timeshift
Watch scenes you missed and rewind to specific points of the program using Time Shift.
To activate Timeshift while watching a broadcast, press either the or button, and then use the directional buttons on the remote control to select Timeshift or press the button. Try Now
Save the current broadcast program you are watching to a USB device to pause at specific scenes, view missed scenes, or rewind to specific points in the timeline.
When the Timeshift function is running, some functions are not available in All Settings Broadcasting.
(left directional button)
Settings
To use Timeshift, you must connect a USB device for recording.
Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and Timeshift Functions."
This function may not be supported depending on the model or geographical area.
Getting to know Recording and Timeshift controls and options
These are the controls and options available while recording broadcasts and using Timeshift.
Press the down directional button to display the control pad with the following options: This function may not be supported depending on the model or geographical area.
The available buttons and functions may differ with the functions.
· Pause / Play You can use the following functions when the video is paused. Note that with the video paused, the TV does not play audio.
Slow Rewind or Slow Forward: Use or button to slow rewind or slow forward. Available speeds are 1/8, 1/4 and 1/2. Press the corresponding repeatedly to quickly increase the speed in slow mode by up to 3 times. To resume playback at normal speed, select button.
While using Slow Rewind, you will be able to see the time difference between the recorded broadcast's current time and the rewound time.
· Jump Backward / Jump Forward Press the up directional button to move the focus to the playback control bar, and then select the left or right directional button in the playback control bar to move backward or forward by 10 seconds in the video.
When the Jump Backward function is activated, you can view the difference between the current recording time and the current rewind time.
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· Rewind / Fast Forward This function is not available while you are watching a program that is currently being broadcast.
· Stop Recording / Stop Timeshift Ends the recording or Timeshift function.
· Record You can switch from the Timeshift function to the recording function. When switching to the recording function, you can include the content recorded by the Timeshift function in the new recording. This function is only available when the Timeshift function is running.
· Edit Recording Time You can set for what period of time the program will be recorded. This function is only available when a program is being recorded.
· Go to Live TV While using Timeshift to view a previous scene, select Go to Live TV to return to live TV.
· Info Loads a window containing information about the program being recorded or Time Shift has been activated for.
· Schedule Viewing / Schedule Recording Add a viewing or recording schedule.
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Using the Channel List
Change the channel or check programs on other digital channels.
Use the Channel List screen to change channels or see what programs are being broadcast on other digital channels.
Accessing the channel list
Press and hold the
(Channel) button to open the Channel List.
Using the functions on the channel list screen
The Channel List screen icons indicate the following: · : A favorite channel.
The following options are accessible from the top left of the Channel List screen. · Air / Cable Select Air or Cable as your preferred channel method. Depending on the incoming broadcast signal, this option may not be supported.
Press the left button while in the Channel List screen to access the following options: · All Channels Displays all saved channels. The channels received to the currently selected Air or Cable are displayed. · Samsung TV Plus While the TV is connected to the Internet, you can watch popular programs or highlights for each theme through a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for Samsung TV Plus. This function may not be supported depending on the model or geographical area. · Favorites Displays favorite channels from Favorites 1 through Favorites 5. It displays only the Favorites that includes the favorite channel.
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Using the channel edit function
Edit the channels stored on your TV.
Accessing the channel edit screen
1. Access the Channel List or Guide. 2. Press Edit Channels to access the channel edit screen.
Using the channel edit functions
The Edit Channels screen icons indicate the following: · : A favorite channel.
Select a channel from the Edit Channels screen to access the following options: · Delete / Restore Remove or recover a registered channel. Once a channel is removed, it will not appear on Channel List. On the Edit Channels screen, the removed channel will appear in grey. A recovered channel will once again be visible on Channel List. · Rename Channel From Edit Channels, select the channel you wish to rename and then select Rename Channel. Only one channel can be renamed at a time. Available for analog channels only. · Save and Exit Save the changes made under Edit Channels and exit.
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Using a Personal Favorites List
Create frequently watched channels as favorite channels. On the Edit Channels and Channel List screens, the icon appears next to favorite channels.
Creating a Favorites List
1. Access the Edit Channels screen. For details on how to access the channel edit screen, refer to "Accessing the channel edit screen."
2. Press the left directional button on the remote control to select the desired Favorites. 3. Press the right directional button to select Add Channels. 4. Select the desired channel in the list on the screen. 5. Press Add to add the selected channel to the favorites list. Select Favorites 1 - Favorites 5 on the Edit Channels screen and the following functions are available.
Up to five Favorites can be created, which allows each member of the family to create their own favorites list. · Add Channels
In the channel list, select one or more channels to add in the favorite list and then select Add Channels. · Remove
Removes one or more channels from a favorites list. · Change order
Changes the order of one or more channels selected in a favorites list. · Rename Favorites
Renames a favorites list. · Save and Exit
Saves and closes the Edit Channels screen.
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TV-Viewing Support Functions
Use the functions that are available while watching TV.
Scanning for available channels
(left directional button)
Try Now
Settings All Settings Broadcasting Auto Program
Do not use this function if your TV is connected to a cable box or satellite box.
If the TV has saved channels, Auto Program deletes the existing list, and then saves the newly scanned channels.
Using Program Rating Lock
(left directional button) Settings All Settings General & Privacy Parental Settings Program Rating Lock Settings Try Now
This function is useful for controlling what programs children can watch on the TV based on their ratings. Program Rating Lock Settings does not, however, block programs originating from external sources, such as Blu-ray players, DVD players, or USB files.
Every time you access Program Rating Lock Settings, you must enter the security PIN. You must also enter this PIN
to watch a blocked program. The default PIN is "0000." To change the PIN, go to
(left directional button)
Settings All Settings General & Privacy System Manager Change PIN. Try Now
Program Rating Lock Settings may not be supported depending on your input signal.
For more information about how to set your password, refer to "Setting up a password."
Change PIN may not be supported depending on the model or geographical area.
For more information about the rating system of different countries, refer to "Blocking programs based on their TV Rating."
Watching blocked / restricted programs To watch a blocked program, enter the PIN when requested. When initially showing a restricted program or movie, the screen is blank because the Program Rating Lock Settings blocks it. Enter the PIN to unblock the program when a message appears requesting the code.
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Enable Data Service (left directional button) Settings All Settings Broadcasting Data Service Try Now
Access services from entertainment providers, online providers, and CE manufactures through Data Service. This function may not be supported depending on the model or geographical area. Some channels may not include the Data Service.
You can use the following functions: · Data Service Try Now Enable or disable data services.
· Do Not Track Try Now Ask apps and services not to track your browsing activity.
· Private Browsing Try Now Enable Private Browsing to stop the browser from saving your Internet history.
· Delete Browsing Data Try Now Delete all saved cookies.
If you want this function enabled or disabled, use the Data Service menu item to turn it on or off. An application on broadcast channel may malfunction temporarily depending on the circumstances of the broadcast station or application provider.
Configuring advanced broadcasting audio settings
(left directional button)
Try Now
Settings All Settings Broadcasting Audio Options
Audio Options functions differently for analog and digital channels. These functions may not be supported depending on the model or geographical area.
· Preferred Language This is the language you will hear while watching TV if the language is included in the broadcast signal.
· Multi-Track Sound You can select the multi-track sound function depending on broadcasting signal.
· Preferred Object Audio Configure the audio properties of the broadcast to your preferred configuration.
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Setting the functions for the service provider
(left directional button)
Try Now
Settings All Settings Broadcasting Service Provider
Enable or disable the broadcast service provider feature.
This function may not be supported depending on the model or geographical area.
Viewing broadcast service provider info
(left directional button) Info & Settings Try Now
Settings All Settings Broadcasting Service Provider
Find out who the current broadcast service provider is and look up related information.
These settings can be configured only for available Service Provider.
Using Secure Channel Viewing
(left directional button) Viewing
Settings All Settings Broadcasting Secure Channel
Provides you with warnings about insecure channels.
This function may not be supported depending on the model or geographical area.
Checking digital channel signal info and strength
(left directional button) Information Try Now
Settings Support Device Care Self Diagnosis Signal
If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna for increased signal strength and improved HD channel reception.
This function is only available for digital channels.
This function may not be supported depending on the geographical area.
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Picture and Sound
You can change the settings for the picture and the sound according to your preference.
Using Intelligent Mode
Let the TV analyze the surrounding and the content you are watching so that it can provide an upgraded viewing experience.
(left directional button) Settings All Settings General & Privacy Intelligent Mode Settings Intelligent Mode Try Now
In Intelligent Mode, the TV recognizes and analyzes the surroundings, noise, the content, and your usage patterns to provide the best viewing experience. You can turn the options below on or off. Create your preferred viewing environment.
This function may not be supported depending on the model.
· Adaptive Picture Try Now
Optimized
Optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.
EyeComfort
EyeComfort syncs the sunrise/sunset times and ambient light intensity. After sunset, the mode provides warmer colors and lower brightness. The sunrise and sunset times can manually be changed.
This function may not be supported by some models, modes or apps. (e.g., Ambient Mode, Art Mode, and Game Mode).
To use EyeComfort, first you need to set the current time. Configure the Clock(
(left directional button)
Settings All Settings General & Privacy System Manager Time Clock) setting. Try Now
The sunrise/sunset time sync function provided in EyeComfort may work differently, depending on the area and network connection.
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· EyeComfort Mode Settings This function is available only when Adaptive Picture is set to EyeComfort.
EyeComfort Mode Duration Set the sunrise and sunset time automatically. Or you can manually select the schedule.
Start Time Set the Start Time manually. This function is available only when EyeComfort Mode Duration is set to Custom.
End Time Set the End Time manually. This function is available only when EyeComfort Mode Duration is set to Custom.
EyeComfort Mode Level Adjust the level of the EyeComfort Mode screen.
· Active Voice Amplifier Try Now Analyzes ambient noise and provides optimal sound depending on the noise. This function is available only when the microphone switch at the bottom of the TV is active and the sound output is set to TV Speaker. The location of the microphone switch may vary depending on the model or geographical area. The microphone on TV is not supported depending on the model or geographical area. While using this function, the TV does not save the data. This function may not be supported by some modes or apps (e.g., Game Mode).
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· Adaptive Sound Pro Try Now Provides optimized sound quality by analyzing the viewing space and the acoustic components of the content. This function can be used only when the microphone switch at the bottom of the TV is active and the sound output is set to TV Speaker. The microphone on TV is not supported depending on the model or geographical area. This function may not be supported by some modes or apps (e.g., Ambient Mode, Game Mode, Art Mode, and apps that control the TV sound). While using this function, the TV does not save the data. This function may not be supported depending on the model. The name of this function may appear differently depending on the model.
· Adaptive Volume Try Now Automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. This function is only available when the sound output of the TV is set to TV Speaker. This function may not be supported by some apps or external devices. This function's operation affects Auto Volume function, but it does not work the other way around. This function operates based on your volume usage history, and may not operate if the volume usage history by time period is insufficient. The amount of difference made by this function does not exceed +/- 5 levels from the current volume, and this function does not change the current volume if it exceeds 40.
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Adjusting the Picture Quality
Change the Picture Mode and adjust Expert Settings.
Choosing a picture mode (left directional button) Settings All Settings Picture Picture Mode Try Now
You can select the Picture Mode that provides the best viewing experience. Entertain and Graphic are supported only when you change the external device name to PC in PC mode.
· Dynamic Makes the picture brighter and clearer in bright viewing environments.
· Standard Is the default mode suitable for general viewing environments.
· Eco This screen is provided to save energy.
· Movie Is suitable for watching TV or movies in a dark room.
· FILMMAKER MODE This screen mode provides picture quality certified by UHD Alliance. The image defined as FILMMAKER MODE automatically switches to FILMMAKER MODE while watching. This function may not be supported depending on the model or geographical area. FILMMAKER MODE may look darker than other picture modes. You can change FILMMAKER MODE to a different Picture Mode. However, the changed Picture Mode will be maintained even after watching the picture defined by FILMMAKER MODE. FILMMAKER MODETM logo is a trademark of UHD Alliance, Inc.
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Configuring advanced picture settings (left directional button) Settings All Settings Picture Expert Settings Try Now
Configure the screen settings to your taste by using the following functions: · Brightness Try Now Adjust the overall picture brightness. The closer to 50, the brighter the picture. · Contrast Try Now Adjust the difference between the darkest and brightest areas between objects and their background. The closer to 50, the larger the difference. · Sharpness Try Now Adjust the outline sharpness of objects. The closer to 20, the sharper the object outlines. · Color Try Now Adjust the chroma of a video. The closer to 50, the deeper the colors. · Tint (G/R) Try Now Adjust the color tone. The higher either value, the redder or greener the video. · Apply Picture Settings Try Now Apply the selected picture settings to the current input source or all input sources. · Picture Clarity Settings Try Now Optimize a video that has many dynamic scenes. When LED Clear Motion or Clear motion is set to On, the screen appears darker than when it is Off. · Local Dimming Try Now Maximize the contrast ratio by automatically adjusting brightness for each section of the picture. This function may not be supported depending on the model or geographical area. · Contrast Enhancer Try Now Automatically adjust the contrast to prevent excessive brightness differences between brighter and darker areas.
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· HDR Tone Mapping Try Now Automatically adjusts the brightness with tone mapping processing according to the HDR content information. This function may not be supported depending on the model or geographical area.
· Film Mode Try Now Touch up an old video to improve the picture quality for a better viewing experience. This function is only available when the input signal is TV or HDMI (1080i). The terminals and inputable signals may differ depending on the model.
· Color Tone Try Now Select an appropriate color tone, according to the viewing situation.
· White Balance Try Now Adjust the brightness of the colors red, green and blue so that the brightest area of the picture becomes white.
· Gamma Try Now Adjust the medium brightness of a video.
· Shadow Detail Try Now Adjust the brightness of a dim picture. The closer to 5, the brighter the dim picture.
· Color Space Settings Try Now Select a range of colors that can be expressed on the picture.
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· Smart Calibration Try Now Automatically adjust the picture quality of a movie to obtain the quality intended by the movie producer. This function may not be supported depending on the model or geographical area. To use this function, use a Smartphone that is compatible with the function. The list of compatible models is shown below. Galaxy models: Galaxy S, Galaxy Note, Galaxy Fold, and Galaxy Flip series models that were released after January 2019. iPhone models: Models with a Face ID function that were released after January 2019. Supported models may differ depending on the situation.
· Peak Brightness Adjust the maximum peak brightness for a brighter screen. This function may not be supported depending on the model or geographical area.
· Reset Picture Try Now Reset the picture settings to the default values.
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Changing the Picture Size and Position
Change the picture size and position for your TV.
Changing the picture size settings
(left directional button)
Try Now
Settings All Settings Picture Picture Size Settings
These functions may not be available on Samsung TV Plus and some applications.
· Picture Size Try Now You can change the size of the picture displayed on the TV screen to 16:9 Standard, Custom, or 4:3. Supported picture sizes differ with the input signal. For more information, refer to "Picture sizes and input signals."
· Fit to Screen Try Now Fitting the picture to the screen. This function may not be supported depending on the Picture Size setting. This function may not be supported depending on the broadcast signals.
· Zoom and Position Try Now Adjusting the picture size or position. This function is available only if Picture Size is set to Custom. To change the picture position on analog channels, first enlarge the picture and then change the position.
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Setting the Viewing Environment for External Devices
You can optimize the TV for viewing specific video formats.
Playing games on an optimized screen
(left directional button) Game Mode Try Now
Settings All Settings Connection Game Mode Settings
You can set the Game Mode to optimize the TV screen for better gaming performance.
When you connect a video game console such as PlayStation and Xbox, Game Mode is set to Auto. When you
connect the other game source such as PC, set the Game Mode to On through the above path. You can also set the
Game Mode quickly from Home Screen (
(left directional button) Settings Game Mode ).
This function may not be supported depending on the model.
The game mode is not available for normal TV viewing.
The screen may shake somewhat.
When you press and hold the button on the Samsung Smart Remote for 1 second or more in Game Mode, the Game Bar appears. This function may not be supported depending on the model.
When Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically. Sound Mode may not be automatically switched depending on the selected audio device on the Sound Output menu.
When Game Mode is set to On, some functions are not available.
To use a different external device on the same port, remove the game console connection, set Game Mode to Off, and then connect the external device to the port.
The Game Mode functions used for Nintendo SwitchTM are subject to change without prior notice.
Setting the Game Mode details
(left directional button)
Try Now
Settings All Settings Connection Game Mode Settings
These functions may not be supported depending on the model or geographical area.
· Virtual Aim Point Try Now You can see the virtual aim point on the screen.
· Surround Sound Try Now You can make your games more immersive by using intense, three-dimensional sound optimized for games.
· Dynamic Black Equalizer Try Now
You can easily detect items or hidden enemies lurking in dark corners by improving visibility and object details in dark scenes without washing out colors and contrast in brighter scenes.
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· Game Motion Plus Settings Try Now You can configure the Game Motion Plus settings. This function may not be supported depending on the model.
Game Motion Plus Turn on this function to obtain a softer and clearer picture quality when playing a role-playing game (RPG) or adventure game which involves many dynamic scenes.
Blur Reduction Reduce game screen blur to optimize fast-moving images. This function may not be supported depending on the model or geographical area.
Judder Reduction Remove flicker from a game video to play the game with a clearer picture quality.
LED Clear Motion Turn on this function to adjust the LED backlight to make dynamic scenes look clearer. This function may not be supported depending on the model.
Clear motion Turn on this function to make dynamic scenes look clearer. This function may not be supported depending on the model.
· Game Picture Expert You can adjust the options for specific picture quality features of your game.
HDR10+ GAMING Basic mode provides the most accurate representation of the game's original creative intent. Advanced mode provides enhanced representation of game content to maximize visual impact.
Game HDR In accordance with the HGiG (HDR Gaming Interest Group) standard, it sets the optimal image quality for HDR games according to the brightness information of the contents. When HDR sources are input in Game Mode, this menu is activated.
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Using Cable Box IP Remote (left directional button) Settings All Settings Connection External Device
Manager Cable Box IP Remote Try Now
Set the cable box that supports IP control to be controlled with Samsung remote control. This function may not be supported depending on the model.
Using Input Signal Plus (left directional button) Settings All Settings Connection External Device
Manager Input Signal Plus Try Now
Expands the input signal range for HDMI connections. If the Input Signal Plus feature is turned off, HDR signals sent from an external device cannot be received. When you select the HDMI connector you want to use for Input Signal Plus, and then press the Select button to set the Input Signal Plus function to On, the TV screen may flicker. When you connect the TV to an external device that supports only the UHD 24 Hz or UHD 30 Hz frequency, or any FHD frequency, the Input Signal Plus function may not be available. In this case, turn off the Input Signal Plus function. For more information about the supported UHD resolutions, refer to "Supported Resolutions for UHD Input Signals." For more information about the supported 8K resolutions, refer to "Resolutions for Input Signals supported by 8K models (QN7**C series or higher)."
Using HDMI Black Level (left directional button) Settings All Settings Connection External Device
Manager HDMI Black Level Try Now
Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast, or dull colors generated by external devices connected to the TV via an HDMI cable.
This function is only available when the input signal connected to the TV via an HDMI connector is set to RGB444.
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Configuring a Sound Mode and Expert Settings
Change the Sound Mode and adjust Expert Settings.
Choosing a sound mode (left directional button) Settings All Settings Sound Sound Mode Try Now
You can select the available sound mode that you prefer for a content type or your listening environment. When an external device is connected, Sound Mode may change accordingly. This function may not be supported depending on the model.
Configuring advanced sound settings (left directional button) Settings All Settings Sound Expert Settings Try Now
You can personalize the sound quality by adjusting the following settings. Supported menu options may vary depending on the Sound Output setting.
· Balance Try Now Adjust the volumes of the left and right speakers to balance the sound levels. When the TV is used in portrait mode, the Balance function may not work properly.
· Equalizer Try Now Customize the TV sound by adjusting the volume of high-pitched and low-pitched sounds. This function is not available when the Adaptive Sound Pro or Active Voice Amplifier function is turned on. This function is not available when the Sound Mode function is set to Adaptive Sound, Game, or Amplify. The name and properties of this function may appear differently depending on the connected external device.
· HDMI-eARC Mode Try Now You can connect an audio device that supports eARC via HDMI-eARC. Muting occurs temporarily during device connection. This function may not be supported depending on the model.
· Digital Output Audio Format Try Now Select a digital audio output format. If you select Auto, the audio output mode automatically changes to the mode supported by the connected soundbar or A/V receiver. If you select the Pass-Through option, audio data is output with no processing. This function is available when the input source is HDMI and the receiver is connected via HDMI-eARC.
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· Digital Output Audio Delay Try Now Adjust the output delay time for digital audio. This function is available when the input source is HDMI and the receiver is connected via HDMI-ARC or HDMI-eARC. When the receiver can't process the input source, it may operate in the Auto option. This function may not be supported depending on the model.
· Dolby Atmos Compatibility You can set the TV to allow Dolby Digital+ with Atmos streams that are input from external devices. Set to On if the audio device connected via HDMI (eARC) supports Dolby Atmos. The TV screen may flicker when this function is turned on or off. If this function is on, set Digital Output Audio Format to Auto. This function may not be supported depending on the model.
· Dolby Atmos Set to On if the audio device connected via the HDMI (eARC) port supports Dolby Atmos. When the option is set to On, Dolby Digital+ with Atmos stream, sent from an external device, can be received. If you change the setting when the input source is set to HDMI, the screen may flicker. If this function is on, set Digital Output Audio Format to Auto. When watching TV using the embedded speakers, the virtual surround sound effect of Dolby Atmos can be turned on or off. If the TV has been installed in portrait mode by using separate accessories, the virtual surround sound effect through the TV speakers does not work. This function may not be supported depending on the model.
· Auto Volume Try Now Automatically adjusts the sound to a certain level when changing channels or switching to another external input.
· Sound Feedback Try Now Plays the notification sound when manipulating a menu or selecting an option.
· Simultaneous Optical Output The device connected via optical always outputs sound.
· Reset Sound Try Now Reset changed sound settings.
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Using the Sound Support Functions
Configure the sound settings for your TV.
Selecting speakers
(left directional button) Settings All Settings Sound Sound Output Try Now
You can select which speakers the TV uses for audio output. If the soundbar is connected to the TV via both HDMI and Optical, HDMI may be selected first even if you select Optical.
External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some sound menus are not supported.
Samsung TV supports the Q-Symphony function.
· This function works synchronized with the Samsung Soundbar that supports Q-Symphony so that your TV speaker and Soundbar simultaneously output the sound for best surround effects.
· When a Samsung Soundbar that supports Q-Symphony is connected, the menu name such as "TV + Soundbar"
appears under Sound Output (
(left directional button) Settings All Settings Sound Sound
Output). Select the menu. Try Now
Example) TV + Soundbar Series name (HDMI) or TV + Soundbar Series name (Optical)
It works based on the Codec supported by your TV. For more information about Codec information, refer to "Read Before Playing Photo, Video, or Music Files."
This function is supported only when connected via HDMI, optical or Wi-Fi.
This function may not be supported depending on the TV or Soundbar model.
Refer to the soundbar's user manual when connecting it to the TV.
This function is unavailable when using The Frame vertically. To use the product horizontally, set the function again.
Your Samsung TV supports a USB sound device connection.
· USB 2.0 and higher devices are supported.
· Two USB sound devices can be connected at the same time.
Make sure to connect a USB sound device directly to a USB port. (USB hubs are not supported.)
Some USB sound device models may not be compatible with the TV.
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Listening to the TV through Bluetooth devices
(left directional button) Speaker List
Settings All Settings Sound Sound Output Bluetooth
You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. Refer to the user manual for your audio device such as Bluetooth speaker, soundbar, and headphones for detailed connection and usage.
If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up window. Use this pop-up window to activate or deactivate the Bluetooth audio device.
The sound quality may be affected by the condition of the Bluetooth connection.
Before using a Bluetooth audio device, refer to "Read Before Using Bluetooth Devices."
On some models, you can connect and use two Bluetooth devices simultaneously.
If multiple BT audio devices and BT input devices are simultaneously connected, sound from the audio devices may be choppy or key data from the input devices may be dropped.
The number of BT audio devices for connection can be limited to one device, for a stable game service.
If a call comes in while you listen to TV sound with Galaxy Buds, the Buds connects to the mobile phone and the TV sound is muted for connecting to the call.
When the call is ended, the Buds automatically connects to the TV. This feature is supported only when the TV and mobile phone are connected to the same Samsung account.
If the Galaxy Buds is disconnected while listening to TV sound with the Buds, the TV sound is muted.
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Listening to the TV through a Samsung audio device that supports the Wi-Fi function
(left directional button) Setup Try Now
Settings All Settings Sound Wi-Fi Speaker Surround
If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can create an optimal sound set up by configuring the surround effect settings. You can select any of the surround sound configurations, with or without a soundbar.
A surround sound configuration can be used if all of the following conditions are met:
· Two or more Samsung wireless speakers of the same type must be connected to the same wireless network.
· The Samsung audio devices that support the Wi-Fi function must be connected to the same wireless network as the TV.
For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer to its user manual.
Surround sound configurations with a soundbar may not be supported depending on the product.
If you activate the Screen Mirroring function while using Samsung audio devices that support the Wi-Fi function, the Wi-Fi connection is disconnected.
Mismatched video and audio lip-syncing may occur depending on the device type.
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System and Support
You can configure system and support settings, such as clock, timers, energy usage and software updates.
Using the Time Functions and the Timers
Set the current time and use the timer function.
(left directional button) Manager Time Try Now
Settings All Settings General & Privacy System
You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV anytime.
You must set the clock in the following cases:
· The power cord is disconnected and then connected.
· The Clock Mode is changed from Auto to Manual.
· The TV is not connected to the network.
· No broadcast signals are received.
Setting the clock automatically
(left directional button) Settings All Settings General & Privacy System Manager Time Clock Clock Mode Auto
This function works only when the TV is connected to the network or is receiving digital broadcasts through a connected antenna.
The accuracy of the time information received may differ with the channel and signal.
If you get your TV signal from a cable broadcast receiver/set-top box or a satellite receiver/satellite set-top box connected to an HDMI or Component port, you must set the current time manually.
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Adjusting the clock for DST and time zone (left directional button) Settings All Settings General & Privacy System
Manager Time Clock Try Now
Sets the right time by setting Daylight Savings Time (DST) and your local time zone. · Time Zone Selects your time zone. This function is only available when the Clock Mode is set to Auto. This function may not be supported depending on the model or geographical area. · DST Automatically adjusts for Daylight Saving Time (DST). This function is only available when the Clock Mode is set to Auto.
Changing the current time (left directional button) Settings All Settings General & Privacy System
Manager Time Clock Time Offset Try Now
Time Offset adjusts the time through a network connection. This function is available only when Clock Mode is set to Auto, the TV fails to receive time information through normal broadcast signals, and the TV is connected to a network.
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Setting the clock manually (left directional button) Settings All Settings General & Privacy System
Manager Time Clock Clock Mode Manual
When Clock Mode is set to Manual, you can directly enter the current date and time. Select the Date and Time by using the directional buttons on the remote control.
Using the sleep timer (left directional button) Settings All Settings General & Privacy System
Manager Time Sleep Timer Try Now
You can use this function to automatically shut off the TV after a pre-set period of time. You can set the sleep timer for up to 180 minutes after which it will turn off the TV.
This function may not be supported in some viewing modes.
Turning off the TV using the off timer
(left directional button) Settings All Settings General & Privacy System Manager Time Off Timer Try Now
You can set Off Timer to shut off the TV automatically at a specific time. Off Timer is only available if the Clock has been set.
To use this function, first set the Clock (
(left directional button)
System Manager Time Clock). Try Now
Settings All Settings General & Privacy
This function may not be supported in some viewing modes.
This function may not be supported depending on the model or geographical area.
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Using the Power and Energy Saving Functions
Use the power saving functions to reduce the TV power consumption.
Reducing the power consumption of the TV
(left directional button) Energy Saving Try Now
Settings All Settings General & Privacy Power and
Reduce energy consumption by changing your power preferences and other energy-saving options.
· Brightness Optimization Try Now Automatically adjust the picture brightness based on the ambient light level.
This function is not available when the Adaptive Picture function is turned on.
· Minimum Brightness Try Now
When Brightness Optimization is turned on, you can manually adjust the minimum brightness of the TV screen.
This function acts only when the value is less than the setting in
(left directional button) Settings
All Settings Picture Expert Settings Brightness. Try Now
This function is not available when the Adaptive Picture function is turned on.
· Energy Saving Solution Try Now Reduce power consumption by adjusting brightness settings.
· Motion Lighting Try Now Adjusts the brightness in response to on-screen movements to reduce power consumption. This function is not available when the Adaptive Picture or Game Mode function is turned on.
· Power Off Mode Choose which screen mode you would like when the power is turned off. This function may not be supported depending on the model.
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· Screen Saver Try Now Activate a screensaver when your TV displays a still image for two hours or more. This function may not be supported depending on the model. If your TV displays the same still image for 2 minutes, Screen Saver is automatically activated. Screen Saver cannot be turned off, to ensure protection of pixels. (S9*C Series)
· Auto Power Saving Try Now When the TV is connected to Wi-Fi, this feature checks Wi-Fi signals and remote control usage data to determine whether the TV is used. If the TV is left idle, the feature automatically switches off the screen. This function may not be supported depending on the model. This feature may not be supported, depending on the Wi-Fi router.
· Auto Power Off Try Now Automatically turns off the TV to reduce unnecessary power consumption if the TV Controller and the remote control are not used for the set period of time. In some regions, the Auto Power Off function may not be supported when Samsung TV Plus is operating.
· Available Remote Battery Try Now You can check the Samsung Smart Remote's remaining amount of the battery. This function may not be supported depending on the model.
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Using the Panel Care Functions
Adjusts settings to protect the screen.
Setting the Panel Care (S9*C Series only) (left directional button) Settings All Settings General & Privacy Panel Care
This function is supported on the S9*C series only. · Pixel Shift
Moves pixels at regular intervals to prevent screen issues. When the Pixel Shift mode is used, some of the screen edges may move outside the screen borders and may not be visible. To fix the screen at the home position, turn off the Pixel Shift mode. To prevent afterimage when viewing content with a lot of static images, turn on the Pixel Shift mode.
· Adjust Logo Brightness Prevents screen issues by lowering the brightness of fixed images, such as logos and banners.
· Pixel Refresh Adjusts pixels to provide a clearer screen. Some features, such as reservation, recording, and voice recognition, do not work during Pixel Refresh. Run this function when there are after-images on the screen.
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Updating the TV's Software
View your TV's software version and update it if necessary. DO NOT turn off the TV's power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings may be reset to their defaults after a software update.
(left directional button) Settings Support Software Update Try Now Updating through the network
(left directional button) Settings Support Software Update Update Now Try Now
Updating from the network requires an active network connection.
Updating through a USB device (left directional button) Settings Support Software Update Update Now Try Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update.
To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically (left directional button) Settings Support Software Update Auto Update Try Now
If the TV is connected to the network, you can have the TV's software update itself automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on. If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function disabled, use the Select button to turn it off.
This function may take a longer time if another network function is running concurrently. This function requires a network connection.
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Using the Parental Settings function
Configure content or app security settings.
(left directional button) Settings Try Now
Settings All Settings General & Privacy Parental
Restrict access to content or apps that require parental guidance. Locked content or apps can be accessed by entering the password.
· Parental Lock Try Now
Enable or disable all Parental Settings.
· Program Rating Lock Settings Try Now This function is useful for controlling what programs children can watch on the TV based on their ratings. For more information, refer to "Using Program Rating Lock."
· App Lock Settings Try Now Set the installed app to lock or unlock.
Using the Gesture function
Use your custom Gesture to easily control the TV. USB cameras may not be supported depending on the model. This function may not be supported depending on the model or geographical area.
(left directional button) Settings All Settings General & Privacy Gesture
Connect a camera to the TV, and use your custom Gesture to easily save and load services or settings. · Gesture Interaction Enable or disable the gesture interaction feature. To enble this, an optical recognition device, such as a USB camera, is required. This may not work for some functions. · Gesture Guide Enable or disable to display the Gesture Guide. · Delete Saved Gesture Delete the Gesture you saved. · Learn Gesture Functions Check out how to use Gesture functions.
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Audio and Video Functions for the Visually or Hearing Impaired
You can configure the functions for the visually or hearing impaired.
Running the accessibility functions
(left directional button)
Try Now
Settings All Settings General & Privacy Accessibility
Running Accessibility Shortcuts
The Accessibility Shortcuts provide easy access to the accessibility functions. To display the Accessibility Shortcuts, press and hold the (Volume) button for 2 seconds or more. You can easily turn on or turn off the functions, such as Voice Guide, Audio Description, Caption, Sign Language Zoom, Sign Language Guide, Learn TV Remote, Learn Menu Screen, Picture Off, Multi-output Audio, High Contrast, Zoom Menu and Text, Grayscale, Color Inversion, Slow Button Repeat, Accessibility Settings, etc.
Even if the Voice Guide is set to Off or muted, the voice guide for Accessibility Shortcuts is enabled.
The shortcut menus may not appear depending on the model or geographical area.
The menu name may differ depending on the model.
Enabling voice guides for the visually impaired
(left directional button) Voice Guide Settings Try Now
Settings All Settings General & Privacy Accessibility
You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust, information on current and upcoming programs, schedule viewing, other TV functions, and various content in the Internet, and in Search.
You can go to Voice Guide, and then press the Select button to turn the function on or off.
The Voice Guide is provided in the language that is specified on the TV Language. However, some languages are not supported by Voice Guide even though they are listed in the TV Language. English is always supported.
For more information about the TV Language settings, refer to "Changing the menu language."
Changing the volume, speed, pitch, and the TV background volume of the Voice Guide
You can configure the Volume, Speed, Pitch, and the TV Background Volume of the voice guide.
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The TV screen is turned off but audio continues
(left directional button) Picture Off Try Now
Settings All Settings General & Privacy Accessibility
Turn off the TV screen and provide only sound to reduce overall power consumption. When you press a button on the remote control other than Volume and Power while the screen is off, the TV screen turns back on.
Enlarge the screen
(left directional button) Magnification Try Now
Settings All Settings General & Privacy Accessibility
Enlarge the screen to make the picture or text bigger. You can adjust the zoom level or move the zoom area by following the displayed instructions.
This function may not be supported depending on the model or geographical area.
Enabling audio for the audio (video) description function
(left directional button) Settings All Settings General & Privacy Accessibility Audio (Video) Description Try Now
You can activate an audio guide that provides an audio description of video scenes for the visually impaired. This function is only available with broadcasts that provide this service.
The menu name may differ depending on the model.
White text on black background (high contrast)
(left directional button) High Contrast Try Now
Settings All Settings General & Privacy Accessibility
You can change Smart Hub and setting menu screens to white text on a black background and change the transparent TV menus to opaque automatically so that text can be more easily read.
If High Contrast is on, some Accessibility menus are not available.
Setting the screen to black and white
(left directional button) Grayscale Try Now
Settings All Settings General & Privacy Accessibility
You can change the color of the TV screen to black and white to sharpen blurred edges caused by colors. If Grayscale is on, some Accessibility menus are not available.
This function may not be supported depending on the model or geographical area.
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Inverting the screen color
(left directional button) Color Inversion Try Now
Settings All Settings General & Privacy Accessibility
You can invert the colors of the text and background for the setting menus displayed on the TV screen to make it easier to read them.
If Color Inversion is on, some Accessibility menus are not available.
This function may not be supported depending on the model or geographical area.
Enlarging the font (for the visually impaired)
(left directional button) Zoom Menu and Text Try Now
Settings All Settings General & Privacy Accessibility
You can enlarge the size of the font on the screen. To activate, set Zoom Menu and Text to On.
Learning about the remote control (for the visually impaired)
(left directional button) Learn TV Remote Try Now
Settings All Settings General & Privacy Accessibility
This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control. When this function is activated, you can press a button on the remote control and the TV will tell you its name. Press the button twice to exit Learn TV Remote.
Learning about the TV menu
(left directional button) Learn Menu Screen Try Now
Settings All Settings General & Privacy Accessibility
Learn the menus on the TV screen. Once enabled, your TV will tell you the information and features of the menus you select.
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Showing captions
(left directional button) Caption Settings Try Now
Settings All Settings General & Privacy Accessibility
Set Caption to On to watch programs with the captions displayed. Captions are not displayed by programs that do not support captions.
This function has no relationship with the features for controlling subtitles of DVD or Blu-ray players. To control DVD or Blu-ray subtitles, use the subtitle feature of the DVD or Blu-ray player and the player's remote control.
Splitting the caption
(left directional button) Settings All Settings General & Privacy Accessibility Caption Settings Separate Closed Caption Try Now
You can display the caption in the area separated from the broadcast screen. This feature is enabled when Digital Closed Caption is supported.
Selecting the caption language
(left directional button) Settings All Settings General & Privacy Accessibility Caption Settings Caption Mode Try Now
· Default / CC1 ~ CC4 / Text1 ~ Text4
Operates in either analog TV channel mode or when a signal is supplied from an external device to the TV. (Depending on the broadcast signal, the analog caption function may or may not work with digital channels.)
· Default / Service1 ~ Service6 / CC1 ~ CC4 / Text1 ~ Text4
Works with digital channels. These functions may not be available in digital caption mode depending on the broadcast.
Setting the digital caption related options (left directional button) Settings All Settings General & Privacy Accessibility
Caption Settings Digital Caption Options Try Now
You can change the font color, background color, size settings, and position, etc. The foreground and background colors and opacity settings cannot be the same.
The Position function is activated only for programs that support broadcast captions.
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Listening to the TV through Bluetooth devices (for the hearing impaired)
(left directional button) Multi-output Audio Try Now
Settings All Settings General & Privacy Accessibility
You can turn on both the TV speaker and Bluetooth headphone at the same time. When this function is active, you can set the volume of the Bluetooth headphone higher than the volume of the TV speaker.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Listening to the TV through Bluetooth devices."
Enlarging the sign language screen for the hearing impaired
(left directional button) Settings All Settings General & Privacy Accessibility Sign Language Zoom Settings Try Now
You can zoom in the sign language screen when the program you are watching provides it. First, set Sign Language Zoom to On, and then select Edit Sign Language Zoom to change the position and magnification of the sign language screen.
This function may not be supported depending on the model or geographical area.
Configure Sign Language Guide options
(left directional button) Sign Language Guide Settings
Settings All Settings General & Privacy Accessibility
You can configure the size, speed, position, and mode of the sign language guide.
Configuring the repeat settings for remote control buttons
(left directional button) Settings All Settings General & Privacy Accessibility Remote Button Repeat Settings Try Now
You can configure the operation speed of the remote control buttons so that they slow down when you continually press and hold them. First, set Slow Button Repeat to On, and then adjust the operation speed in Repeat Interval.
App for the Visually Impaired (SeeColors App)
You can download SeeColors app in
Media Apps.
This application helps color blind people feel rich colors on TV through a simple self-check. Through self-check, colors are changed to be suitable so that each person can experience a richer view of colors.
When the SeeColors app is run, specific menus are disabled.
This function may not be supported depending on the model.
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Using Voice Assistants on the TV
You can change the settings of a Voice Assistant after selecting it.
Select the Voice Assistant
(left directional button) Assistant Try Now
Settings All Settings General & Privacy Voice Voice
Select which Voice Assistant you would like to help control your TV.
To use this function, the TV must be connected to the network.
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
Voice Assistant only supports some languages, and the supported functions may differ depending on the geographical area.
The Voice Wake-up function may not be supported depending on the model, Voice Assistant or geographical area.
· Bixby / Amazon Alexa
To use the Voice Assistant, follow the instructions on the TV screen to enable the selected Voice Assistant.
To change the settings for Voice Assistant, run the Settings menu under each Voice Assistant (
button)
Settings All Settings General & Privacy Voice Voice Assistant). Try Now
(left directional
To enable the Settings menus for each Voice Assistant, log in each Voice Assistant.
For an example of Voice command, see the Settings menus for each Voice Assistant.
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Using Other Functions
You can view other functions.
Changing the menu language
(left directional button) Manager Language Try Now
Settings All Settings General & Privacy System
Setting up a password
(left directional button) Manager Change PIN Try Now
Settings All Settings General & Privacy System
The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is "0000."
This function may not be supported depending on the model or geographical area.
If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the remote control in the order shown to reset the PIN to "0000."
Press
(Volume) button. Volume Up
Volume Down
Volume Up
.
Selecting Usage or Retail Mode (left directional button) Settings All Settings General & Privacy System
Manager Usage Mode Try Now
You can set the TV for retail environments by setting Usage Mode to Retail Mode. For all other uses, select Home Mode.
Use Retail Mode only in a store. With Retail Mode, some functions are disabled, and the TV settings automatically reset after a preset amount of time. This function may not be supported depending on the model.
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Managing External Devices
(left directional button) Settings All Settings Connection External Device Manager Device Connect Manager Try Now
When you connect external devices, such as mobile devices or tablets connected to the same network as the TV so you can share content, you can view the list of allowed devices and connected devices.
· Access Notification Set whether to display a notification when an external device such as a mobile device or tablet attempts to connect to the TV.
· Device List Manage a list of external devices registered to the TV.
Using AirPlay
(left directional button) Settings Try Now
Settings All Settings Connection Apple AirPlay
You can use AirPlay to view content from your iPhone, iPad, or Mac on the TV screen.
This function may not be supported depending on the model.
Restoring the TV to the factory settings
(left directional button) Settings All Settings General & Privacy Reset Try Now
You can restore all TV settings to the factory defaults.
1. Select Reset. The security PIN entry window appears. 2. Enter the security PIN, and then select Reset. All settings are then reset. The TV turns off and on again
automatically and displays the Initial Setup screen.
For more information on Reset, refer to the user manual that came with the TV.
If you skipped some steps in the initial setup, run Set Up TV (
(left directional button)
Connected Devices
TV down directional button Set Up TV), and then configure the settings in the steps you skipped. This function may not
be supported depending on the model or geographical area.
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Precautions and Notes
Instructions and information that you must read after installation are available for you.
Before Using the Recording and Timeshift Functions
Read these instructions before using Recording and Timeshift.
Before using the recording and schedule recording functions
Recording and schedule recording are not supported in the U.S.A. and Canada. Recording may not be supported depending on the model or geographical area.
· To schedule a recording, set Clock Mode to Auto. Set the Clock.
(left directional button)
Time Clock Try Now
Settings All Settings General & Privacy System Manager
· You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
· Recordings are DRM-protected and therefore cannot be played back on a computer or on a different TV. In addition, these files cannot be played back on your TV if its video circuit has been replaced.
· For a USB device for recording, it is recommended to use the USB hard disk that supports USB 2.0 or later and 5,400 rpm or higher. However, RAID-type USB hard drives are not supported.
· USB memory is not supported.
· The total recording capacity may differ with the amount of available hard drive space and the recording quality level.
· Schedule Recording requires at least 100 MB of free space on the USB storage device. Recording will stop if the available storage space falls below 50 MB while recording is in progress.
· If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions are in progress, only the recording will stop.
· The maximum recording time is 720 minutes.
· Videos are played according to the TV settings.
· If the input signal is changed while recording is in progress, the screen will go blank until the change is made. In this case, recording will resume, but the button will not be available.
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· When using the Record or Schedule Recording function, the actual recording may start a second or two later than the specified time.
· If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external device, the priority is given to the Schedule Recording.
· Connecting a recording device to the TV automatically deletes abnormally saved recorded files.
· If the Sleep Timer or Auto Power Off has been set, the TV will override these settings, continue to record, and turn off after the recording has ended.
(left directional button)
Time Sleep Timer Try Now
Settings All Settings General & Privacy System Manager
(left directional button) Settings All Settings General & Privacy Power and Energy
Saving Auto Power Off Try Now
Before using the timeshift function
Timeshift is not supported in the U.S.A. and Canada. Timeshift may not be supported depending on the model or geographical area.
· For a USB device for recording, it is recommended to use the USB hard disk that supports USB 2.0 or later and 5,400 rpm or higher. However, RAID-type USB hard drives are not supported.
· USB memory or flash drives are not supported. · The total recording capacity may differ with the amount of available hard drive space and the recording quality
level. · If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions are
in progress, only the recording will stop. · The maximum amount of time available for the Timeshift function is 90 minutes. · The Timeshift function is not available for locked channels. · Time-shifted videos are played according to the TV settings. · The Timeshift function may be terminated automatically once it reaches its maximum capacity. · The Timeshift function requires at least 1.5 GB of free space available on the USB storage device.
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Read Before Using Apps
Read this information before using Apps. · If you want to download new apps using Apps, first sign in to your Samsung account. · Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Visit https://www.samsung.com for more information on specific device information and content availability. Services and content availability are subject to change without prior notice. · Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by the service provider for any reason. · Application services may be provided in English only and available content may differ with the geographical area. · For more information about applications, visit the applicable service provider's website. · An unstable network connection may cause delays or interruptions. In addition, applications may terminate automatically depending on the network environment. If this occurs, check your network connection and try again. · Application services and updates may become unavailable. · Application content is subject to change by the service provider without prior notice. · Specific services may differ with the version of the application installed on the TV. · An application's functionality may change in future versions of the application. If this occurs, run the application's tutorial or visit the service provider's website. · Depending on the service provider's policies, certain applications may not support multitasking. · For details on how to subscribe or unsubscribe from an app, please contact the service provider.
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Read Before Using the Internet Function
Read this information before using the Internet function. · File download is not supported. · The Internet function may not be able to access certain websites, including websites operated by certain companies. · The TV does not support playback of flash videos. · E-commerce for online purchases is not supported. · ActiveX is not supported. · Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly. · The response to remote commands and the resulting on-screen display may be delayed while a webpage is loading. · Loading a webpage may be delayed or suspended completely depending on the status of the participating systems. · Copy and paste operations are not supported. · When composing an email or a simple message, certain functions such as the font size and color selection may not be available. · There is a limit to the number of bookmarks and the size of the log file that can be saved. · The number of windows that can be opened concurrently is limited. · Web browsing speed will differ with the network environment. · Browsing history is saved from latest to oldest, with the oldest entries being overwritten first. · Depending on the types of video/audio codecs supported, you may not be able to play certain HTML5 video and audio files. · Video sources from PC-optimized streaming service providers may not play properly on our proprietary Internet browser.
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Read before setting up a wireless network connection
Precautions for wireless network · This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Video files stored on a device connected to the TV via a Home Network may not play back smoothly. Some of the IEEE 802.11 communication protocols may not be supported depending on the model or geographical area. QN9**C series supports the IEEE 802.11 a /b /g /n /ac /ax communication protocols. For models other than the QN9**C series, Samsung recommends using IEEE 802.11n. · To use wireless network, the TV must be connected to a wireless access point or modem. If the wireless access point supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network. · Select a channel that is not currently being used by the wireless access point. If the channel set is currently being used by the wireless access point to communicate with another device, the result is usually interference or a communications failure. · Most wireless networks have an optional security system. To enable a wireless network's security system, you need to create a password using characters and numbers. This password is then needed to connect to a securityenabled access point.
Wireless security protocols The TV only supports the following wireless network security protocols. The TV cannot connect to non-certified wireless access point.
· Authentication Modes: WEP, WPAPSK, WPA2PSK · Encryption Types: WEP, TKIP, AES In compliance with the Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless access point supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number). WPS automatically configures the SSID and WPA key settings.
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Read Before Playing Photo, Video, or Music Files
Read this information before playing media content.
Limitations to the use of photo, video, and music files Try Now
· The TV supports Mass Storage Class (MSC) USB devices only. MSC is a class designation for mass storage devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs are not supported.) These kinds of devices must be connected directly to the USB port. The TV may not be able to recognize a USB device or read the files on the device if it is connected with a USB extension cable. Do not disconnect USB devices while they are transferring files.
· When connecting an external hard drive, use the USB (HDD 5V 1A) port. We recommend that you use an external hard drive with its own power adapter. USB (HDD 5V 1A) port is supported by some models.
· Certain digital cameras and audio devices may not be compatible with the TV. · If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or all the
devices. USB devices that use high-power input should be connect to the USB (HDD 5V 1A) port. USB (HDD 5V 1A) port is supported by some models.
· The TV supports the FAT, exFAT, and NTFS file systems. · In the media contents list, the TV can display up to 1,000 files per folder. If the USB device contains more than
8,000 files and folders, however, some files and folders might not be accessible. · Certain files, depending on how they are encoded, may not play on the TV. · Certain files are not supported on all models. · The DivX and DTS codecs are not supported by the Samsung TV models released in 2023.
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Supported subtitles
Subtitle formats
Name MPEG-4 Timed text
SAMI SubRip SubViewer Micro DVD SubStation Alpha Advanced SubStation Alpha SMPTE-TT Text
Video formats with subtitles
Name Xsub SubStation Alpha Advanced SubStation Alpha SubRip VobSub MPEG-4 Timed text TTML in smooth streaming SMPTE-TT TEXT SMPTE-TT PNG
Format .ttxt .smi .srt .sub
.sub or .txt .ssa .ass .xml
Container AVI MKV MKV MKV MKV MP4 MP4 MP4 MP4
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Supported image formats and resolutions
File extension *.jpg *.jpeg
*.png *.bmp *.mpo *.heic The MPO format is supported partly.
Format
JPEG
PNG BMP MPO HEIF
Resolution
16320 x 12240
4096 x 4096 4096 x 4096 15360 x 8640 16320 x 12240
The HEIF format is may not be supported depending on the model or geographical area.
HEIF supports only the single image of grid type (grid) and its minimum resolution must be at least 512 pixels in width or height.
Supported music formats and codecs
File extension *.mp3 *.m4a *.mpa *.aac
Format MPEG
MPEG4
*.flac *.ogg
FLAC OGG
*.wma
WMA
*.wav
wav
*.mid midi
*.midi
*.ape *.aif *.aiff *.m4a
ape AIFF ALAC
Codec MPEG1 Audio Layer 3
AAC
FLAC Vorbis WMA
wav
midi
ape AIFF ALAC
Note
Supports up to 16/24 Bit, 48/96/192 kHz, 5.1 channel Supports up to 2 channels WMA is supported up to 10 Pro 5.1 channels. WMA lossless audio is not supported.
Supports type 0 and type 1. Seek is not supported. Supports USB device only.
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Supported video codecs (QLED TV(except for Q6*C/Q7*C Series)/S9*C Series)
File format
Container
Video codecs
*.avi *.mkv *.asf *.wmv *.mp4 *.mov *.3gp *.vro *.mpg *.mpeg
*.ts *.tp *.trp *.flv *.vob *.svi *.m2ts *.mts
*.webm
*.rmvb
AVI MKV ASF MP4 3GP MOV FLV VRO VOB PS TS
WebM
RMVB
H.264 BP/MP/HP
HEVC (H.265 - Main, Main10)
Motion JPEG MVC
MPEG4 SP/ASP Window Media Video
v9 (VC1) MPEG2 MPEG1 Microsoft MPEG-4 v1, v2, v3 Window Media Video v7 (WMV1), v8 (WMV2) H.263 Sorenson
VP6 AV1 VP8 VP9 (Profile 0, profile 2 supported) AV1 RV8/9/10 (RV30/40)
Resolution 4096 x 2160 4096 x 2160 3840 x 2160
1920 x 1080
3840 x 2160 1920 x 1080 3840 x 2160 3840 x 2160 1920 x 1080
Frame rate (fps) 4096 x 2160: 60 3840 x 2160: 60 1920 x 1080: 120 4096 x 2160: 60 3840 x 2160: 120
30
60
30
120 60 60 120 60
Bitrate (Mbps)
60 80 80
20
40 20 80 40 20
Audio codecs
Dolby Digital LPCM
ADPCM(IMA, MS) AAC
HE-AAC WMA
Dolby Digital+ MPEG(MP3) AC-4
G.711(A-Law, -Law) OPUS
Vorbis
RealAudio 6
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Supported video codecs (Q7*C Series, 85CU8 Series)
File format
Container
Video codecs
*.avi *.mkv *.asf *.wmv *.mp4 *.mov *.3gp *.vro *.mpg *.mpeg
*.ts *.tp *.trp *.flv *.vob *.svi *.m2ts *.mts
AVI MKV ASF MP4 3GP MOV FLV VRO VOB PS TS
H.264 BP/MP/HP
HEVC (H.265 - Main, Main10)
Motion JPEG MVC
MPEG4 SP/ASP Window Media Video
v9 (VC1) MPEG2 MPEG1 Microsoft MPEG-4 v1, v2, v3 Window Media Video v7 (WMV1), v8 (WMV2) H.263 Sorenson
VP6
AV1
*.webm *.rmvb
WebM RMVB
VP8 VP9 (Profile 0, profile
2 supported) AV1
RV8/9/10 (RV30/40)
Resolution 3840 x 2160 3840 x 2160 3840 x 2160
1920 x 1080
3840 x 2160 1920 x 1080 3840 x 2160 3840 x 2160 1920 x 1080
Frame rate (fps) 3840 x 2160: 60 1920 x 1080: 120
120 30
60
30
60 60 60 60 60
Bitrate (Mbps)
60 80 30
20
40 20 80 40 20
Audio codecs
Dolby Digital LPCM
ADPCM(IMA, MS) AAC
HE-AAC WMA
Dolby Digital+ MPEG(MP3) AC-4
G.711(A-Law, -Law) OPUS
Vorbis
RealAudio 6
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Other restrictions · Codecs may not function properly if there is a problem with the content. · Video content does not play or does not play correctly if there is an error in the content or container. · Sound or video may not work if they have standard bit rates/frame rates above the TV's compatibility ratings. · If the Index Table is has an error, the Seek (Jump) function will not work. · When playing video over a network connection, the video may not play smoothly because of data transmission speeds. · Some USB/digital camera devices may not be compatible with the TV. · HEVC codec is only available in MKV / MP4 / TS containers.
Video decoders · H.264 UHD is supported up to Level 5.1. TV does not support FMO / ASO / RS Resolution is changed during video playback (Up to 3840 x 2160 is supported) · H.264 FHD is supported up to Level 4.2. TV does not support FMO / ASO / RS · HEVC UHD is supported up to Level 5.2. Resolution is changed during video playback (Up to Level 5.1 3840 x 2160 is supported) · HEVC FHD is supported up to Level 4.1. · VC1 AP L4 is not supported. · GMC 2 or above is not supported.
Audio decoders · WMA is supported up to 10 Pro 5.1 channels, M2 profile. · WMA1, WMA lossless / Voice are not supported. · QCELP and AMR NB/WB are not supported. · Vorbis is supported for up to 5.1 channels. · Dolby Digital+ is supported for up to 5.1 channels. · The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
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Supported video codecs (Q6*C Series (except for 32Q6*C Series))
File format
*.avi *.mkv *.asf *.wmv *.mp4 *.mov *.3gp *.vro *.mpg *.mpeg
*.ts *.tp *.trp *.flv *.vob *.svi *.m2ts *.mts
Container
AVI MKV ASF MP4 3GP MOV FLV VRO VOB PS TS
Video codecs
H.264 BP/MP/HP HEVC (H.265 - Main,
Main10) Motion JPEG
MVC MPEG4 SP/ASP Window Media Video
v9 (VC1) MPEG2 MPEG1 Microsoft MPEG-4 v1, v2, v3 Window Media Video v7 (WMV1), v8 (WMV2) H.263 Sorenson
VP6
AV1
*.webm *.rmvb
WebM RMVB
VP8 VP9 (Profile 0, profile
2 supported) AV1
RV8/9/10 (RV30/40)
Resolution 4096 x 2160 4096 x 2160 3840 x 2160
1920 x 1080
3840 x 2160 1920 x 1080 3840 x 2160 3840 x 2160 1920 x 1080
Frame rate (fps) 60 60 30
60
30
60 60 60 60 60
Bitrate (Mbps)
60 80 80
20
40 20 80 40 20
Audio codecs
Dolby Digital LPCM
ADPCM(IMA, MS) AAC
HE-AAC WMA
Dolby Digital+ MPEG(MP3) AC-4
G.711(A-Law, -Law) OPUS
Vorbis
RealAudio 6
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Supported video codecs (CU8 Series(except for 85CU8 Series))
File format
Container
Video codecs
*.avi *.mkv *.asf *.wmv *.mp4 *.mov *.3gp *.vro *.mpg *.mpeg
*.ts *.tp *.trp *.flv *.vob *.svi *.m2ts *.mts
H.264 BP/MP/HP
AVI MKV ASF MP4 3GP MOV FLV VRO VOB PS TS
HEVC (H.265 - Main, Main10)
Motion JPEG MPEG4 SP/ASP Window Media Video
v9 (VC1) MPEG2 MPEG1 Microsoft MPEG-4 v1, v2, v3 Window Media Video v7 (WMV1), v8 (WMV2) H.263 Sorenson
VP6
AV1
VP8
*.webm
WebM
VP9 (Profile 0, profile 2 supported)
AV1
*.rmvb
RMVB
RV8/9/10 (RV30/40)
Resolution 4096 x 2160
1920 x 1080
4096 x 2160 1920 x 1080 4096 x 2160 4096 x 2160 1920 x 1080
Frame rate (fps) 4096 x 2160: 30 1920 x 1080: 120 4096 x 2160: 60 1920 x 1080: 120
60
60
30
30
4096 x 2160: 60 1920 x 1080: 120
60 4096 x 2160: 60 1920 x 1080: 120 4096 x 2160: 60 1920 x 1080: 120
60
Bitrate (Mbps)
100 100 80 60 60
20
100 40 100 100 60
Audio codecs
Dolby Digital LPCM
ADPCM(IMA, MS) AAC
HE-AAC WMA
Dolby Digital+ MPEG(MP3) AC-4
G.711(A-Law, -Law) OPUS
Vorbis
RealAudio 6
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Other restrictions · Codecs may not function properly if there is a problem with the content. · Video content does not play or does not play correctly if there is an error in the content or container. · Sound or video may not work if they have standard bit rates/frame rates above the TV's compatibility ratings. · If the Index Table is has an error, the Seek (Jump) function will not work. · When playing video over a network connection, the video may not play smoothly because of data transmission speeds. · Some USB/digital camera devices may not be compatible with the TV. · HEVC codec is only available in MKV / MP4 / TS containers.
Video decoders · H.264 UHD is supported up to Level 5.1. TV does not support FMO / ASO / RS Resolution is changed during video playback (Up to 3840 x 2160 is supported) · H.264 FHD is supported up to Level 4.2. TV does not support FMO / ASO / RS · HEVC UHD is supported up to Level 5.1. Resolution is changed during video playback (Up to 3840 x 2160 is supported) · HEVC FHD is supported up to Level 4.1. · VC1 AP L4 is not supported. · GMC 2 or above is not supported.
Audio decoders · WMA is supported up to 10 Pro 5.1 channels, M2 profile. · WMA1, WMA lossless / Voice are not supported. · QCELP and AMR NB/WB are not supported. · Vorbis is supported for up to 5.1 channels. · Dolby Digital+ is supported for up to 5.1 channels. · The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
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Supported video codecs (CU7 Series, 32Q6*C Series)
File format
Container
Video codecs
*.avi *.mkv *.asf *.wmv *.mp4 *.mov *.3gp *.vro *.mpg *.mpeg
*.ts *.tp *.trp *.flv *.vob *.svi *.m2ts *.mts
AVI MKV ASF MP4 3GP MOV FLV VRO VOB PS TS
H.264 BP/MP/HP
HEVC (H.265 - Main, Main10)
Motion JPEG MVC
MPEG4 SP/ASP Window Media Video
v9 (VC1) MPEG2 MPEG1 Microsoft MPEG-4 v1, v2, v3 Window Media Video v7 (WMV1), v8 (WMV2) H.263 Sorenson
VP6
AV1
*.webm *.rmvb
WebM RMVB
VP8 VP9 (Profile 0, profile
2 supported) AV1
RV8/9/10 (RV30/40)
Resolution 3840 x 2160
1920 x 1080
3840 x 2160 1920 x 1080 3840 x 2160 3840 x 2160 1920 x 1080
Frame rate (fps) 3840 x 2160: 30 1920 x 1080: 60
60
60
30
60 60 60 60 60
Bitrate (Mbps)
50 50
20
40 20 50 40 20
Audio codecs
Dolby Digital LPCM
ADPCM(IMA, MS) AAC
HE-AAC WMA
Dolby Digital+ MPEG(MP3) AC-4
G.711(A-Law, -Law) OPUS
Vorbis
RealAudio 6
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Other restrictions · Codecs may not function properly if there is a problem with the content. · Video content does not play or does not play correctly if there is an error in the content or container. · Sound or video may not work if they have standard bit rates/frame rates above the TV's compatibility ratings. · If the Index Table is has an error, the Seek (Jump) function will not work. · When playing video over a network connection, the video may not play smoothly because of data transmission speeds. · Some USB/digital camera devices may not be compatible with the TV. · HEVC codec is only available in MKV / MP4 / TS containers.
Video decoders · H.264 FHD is supported up to Level 4.2. (TV does not support FMO / ASO / RS) · H.264 UHD is supported up to Level 5.1. (TV does not support FMO / ASO / RS) · HEVC FHD is supported up to Level 4.1. · HEVC UHD is supported up to Level 5.1. · VC1 AP L4 is not supported. · GMC 2 or above is not supported.
Audio decoders · WMA is supported up to 10 Pro 5.1 channels, M2 profile. · WMA1, WMA lossless / Voice are not supported. · QCELP and AMR NB/WB are not supported. · Vorbis is supported for up to 5.1 channels. · Dolby Digital+ is supported for up to 5.1 channels. · The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
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Supported video codecs (The Frame (32LS03C model))
File format
*.avi *.mkv *.asf *.wmv *.mp4 *.mov *.3gp *.vro *.mpg *.mpeg
*.ts *.tp *.trp *.flv *.vob *.svi *.m2ts *.mts
Container
AVI MKV ASF MP4 3GP MOV FLV VRO VOB PS TS
Video codecs
H.264 BP/MP/HP HEVC (H.265 - Main,
Main10) Motion JPEG
MVC MPEG4 SP/ASP Window Media Video
v9 (VC1) MPEG2 MPEG1 Microsoft MPEG-4 v1, v2, v3 Window Media Video v7 (WMV1), v8 (WMV2) H.263 Sorenson
VP6
AV1
*.webm *.rmvb
WebM RMVB
VP8 VP9 (Profile 0, profile
2 supported) AV1
RV8/9/10 (RV30/40)
Resolution 1920 x 1080
Frame rate (fps) 60 60
60
30
60 60 60 60 60
Bitrate (Mbps)
50 50
20
40 20 50 40 20
Audio codecs
Dolby Digital LPCM
ADPCM(IMA, MS) AAC
HE-AAC WMA
Dolby Digital+ MPEG(MP3) AC-4 OPUS
G.711(A-Law, -Law)
Vorbis
RealAudio 6
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Other restrictions · Codecs may not function properly if there is a problem with the content. · Video content does not play or does not play correctly if there is an error in the content or container. · Sound or video may not work if they have standard bit rates/frame rates above the TV's compatibility ratings. · If the Index Table is has an error, the Seek (Jump) function will not work. · When playing video over a network connection, the video may not play smoothly because of data transmission speeds. · Some USB/digital camera devices may not be compatible with the TV. · HEVC codec is only available in MKV / MP4 / TS containers.
Video decoders · H.264 FHD is supported up to Level 4.2. (TV does not support FMO / ASO / RS) · HEVC FHD is supported up to Level 4.1. · VC1 AP L4 is not supported. · GMC 2 or above is not supported.
Audio decoders · WMA is supported up to 10 Pro 5.1 channels, M2 profile. · WMA1, WMA lossless / Voice are not supported. · QCELP and AMR NB/WB are not supported. · Vorbis is supported for up to 5.1 channels. · Dolby Digital+ is supported for up to 5.1 channels. · The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
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Supported video codecs (QN7**C Series)
File format
Container
Video codecs
Resolution
Frame rate (fps)
Bitrate (Mbps)
Audio codecs
*.avi *.mkv
3840 x 2160: 60
H.264 BP/MP/HP
3840 x 2160
60
1920 x 1080: 120
*.asf *.wmv
HEVC (H.265 - Main, Main10)
7680 x 4320
7680 x 4320: 60 3840 x 2160: 120
100
AVI
Dolby Digital
*.mp4
MKV
Motion JPEG
1920 x 1080
60
20
LPCM
*.mov ASF
MVC
ADPCM(IMA, MS)
*.3gp
MPEG4 SP/ASP
MP4
*.vro
Window Media Video
3GP
v9 (VC1)
60
*.mpg
AAC HE-AAC
MOV
MPEG2
WMA
*.mpeg
FLV
MPEG1
Dolby Digital+
*.ts
VRO
Microsoft MPEG-4 v1, 1920 x 1080
20 MPEG(MP3)
*.tp
v2, v3
VOB
AC-4
*.trp
Window Media Video
PS *.flv
TS
v7 (WMV1), v8 (WMV2)
30
G.711(A-Law, -Law)
OPUS
*.vob
H.263 Sorenson
*.svi
VP6
*.m2ts *.mts
7680 x 4320: 60
AV1
7680 x 4320
80
3840 x 2160: 120
VP8
1920 x 1080
60
20
*.webm
WebM
VP9 (Profile 0, profile 2 supported)
3840 x 2160
60
80
7680 x 4320: 60
AV1
7680 x 4320
80
3840 x 2160: 120
Vorbis
*.rmvb
RMVB
RV8/9/10 (RV30/40) 1920 x 1080
60
20
RealAudio 6
Because the specifications are based on the current 8K connectivity and decoding standards, future connectivity, broadcasting, and decoding standards may not be supported. Upgrading for meeting future standards may require purchase of additional devices.
Some third-party standards may not be supported.
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Other restrictions · Codecs may not function properly if there is a problem with the content. · Video content does not play or does not play correctly if there is an error in the content or container. · Sound or video may not work if they have standard bit rates/frame rates above the TV's compatibility ratings. · If the Index Table is has an error, the Seek (Jump) function will not work. · When playing video over a network connection, the video may not play smoothly because of data transmission speeds. · Some USB/digital camera devices may not be compatible with the TV. · HEVC codec is only available in MKV / MP4 / TS containers.
Video decoders · H.264 UHD is supported up to Level 5.1, and H.264 FHD is supported up to Level 4.2 (TV does not support FMO / ASO / RS). · HEVC UHD is supported up to Level 5.2, and HEVC FHD is supported up to Level 4.1. · HEVC 8K is supported up to Level 6.1. · VC1 AP L4 is not supported. · GMC 2 or above is not supported.
Audio decoders · WMA is supported up to 10 Pro 5.1 channels, M2 profile. · WMA1, WMA lossless / Voice are not supported. · QCELP and AMR NB/WB are not supported. · Vorbis is supported for up to 5.1 channels. · Dolby Digital+ is supported for up to 5.1 channels. · The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
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Supported video codecs (QN8**C Series or higher)
File format
Container
Video codecs
Resolution
Frame rate (fps)
Bitrate (Mbps)
Audio codecs
*.avi *.mkv
4096 x 2160: 60
H.264 BP/MP/HP
4096 x 2160
60
1920 x 1080: 120
*.asf *.wmv
HEVC (H.265 - Main, Main10)
7680 x 4320
7680 x 4320: 60 3840 x 2160: 120
100
AVI
Dolby Digital
*.mp4
MKV
Motion JPEG
3840 x 2160
30
80
LPCM
*.mov ASF
MVC
ADPCM(IMA, MS)
*.3gp
MPEG4 SP/ASP
MP4
*.vro
Window Media Video
3GP
v9 (VC1)
60
*.mpg
AAC HE-AAC
MOV
MPEG2
WMA
*.mpeg
FLV
MPEG1
Dolby Digital+
*.ts
VRO
Microsoft MPEG-4 v1, 1920 x 1080
20 MPEG(MP3)
*.tp
v2, v3
VOB
AC-4
*.trp
Window Media Video
PS *.flv
TS
v7 (WMV1), v8 (WMV2)
30
G.711(A-Law, -Law)
OPUS
*.vob
H.263 Sorenson
*.svi
VP6
*.m2ts *.mts
7680 x 4320: 60
AV1
7680 x 4320
80
3840 x 2160: 120
VP8
1920 x 1080
60
20
*.webm
WebM
VP9 (Profile 0, profile 2 supported)
3840 x 2160
60
80
7680 x 4320: 60
AV1
7680 x 4320
80
3840 x 2160: 120
Vorbis
*.rmvb
RMVB
RV8/9/10 (RV30/40) 1920 x 1080
60
20
RealAudio 6
Because the specifications are based on the current 8K connectivity and decoding standards, future connectivity, broadcasting, and decoding standards may not be supported. Upgrading for meeting future standards may require purchase of additional devices.
Some third-party standards may not be supported.
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Other restrictions · Codecs may not function properly if there is a problem with the content. · Video content does not play or does not play correctly if there is an error in the content or container. · Sound or video may not work if they have standard bit rates/frame rates above the TV's compatibility ratings. · If the Index Table is has an error, the Seek (Jump) function will not work. · When playing video over a network connection, the video may not play smoothly because of data transmission speeds. · Some USB/digital camera devices may not be compatible with the TV. · HEVC codec is only available in MKV / MP4 / TS containers.
Video decoders · H.264 UHD is supported up to Level 5.1. TV does not support FMO / ASO / RS Resolution is changed during video playback (Up to 3840 x 2160 is supported) · H.264 FHD is supported up to Level 4.2. TV does not support FMO / ASO / RS · HEVC UHD is supported up to Level 5.2. Resolution is changed during video playback (Up to Level 5.1 3840 x 2160 is supported) · HEVC FHD is supported up to Level 4.1. · HEVC 8K is supported up to Level 6.1. · VC1 AP L4 is not supported. · GMC 2 or above is not supported.
Audio decoders · WMA is supported up to 10 Pro 5.1 channels, M2 profile. · WMA1, WMA lossless / Voice are not supported. · QCELP and AMR NB/WB are not supported. · Vorbis is supported for up to 5.1 channels. · Dolby Digital+ is supported for up to 5.1 channels. · The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
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Read After Installing the TV
Read this information after installing the TV.
Picture sizes and input signals
The Picture Size is applied to the current source. The applied Picture Size will remain in effect whenever you select that source unless you change them.
Input signal Component Digital channel (720p) Digital channel (1080i, 1080p) * Digital channel (3840 x 2160p @ 24/30 Hz) * Digital channel (3840 x 2160p @ 50/60 Hz) * Digital channel (4096 x 2160p) HDMI (720p) * HDMI (1080i, 1080p) * HDMI (3840 x 2160p) * HDMI (4096 x 2160p) *HDMI (7680 x 4320p) USB (720p) USB (1080i/p @ 60 Hz) * USB (3840 x 2160p @ 24/30 Hz)
* USB (3840 x 2160p @ 60 Hz) * USB (4096 x 2160p @ 24/30/60 Hz)
Picture size 16:9 Standard, Custom, 4:3 16:9 Standard, Custom, 4:3 16:9 Standard, Custom, 4:3 16:9 Standard, Custom 16:9 Standard, Custom 16:9 Standard, Custom 16:9 Standard, Custom, 4:3 16:9 Standard, Custom, 4:3 16:9 Standard, Custom 16:9 Standard, Custom 16:9 Standard, Custom 16:9 Standard, Custom, 4:3 16:9 Standard, Custom, 4:3 16:9 Standard, Custom
16:9 Standard, Custom
*USB (7680 x 4320p @ 24/30/60 Hz)
16:9 Standard, Custom
*: This input signal may differ depending on the model and geographical area.
The input ports for external devices may differ depending on the model and geographical area.
Installing an anti-theft lock
An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the lock slot on the back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable around an object that is too heavy to carry and then thread it through the TV's lock slot. The lock is sold separately. The method of using an antitheft lock may differ for each model. Refer to the lock's user manual for more information.
This function may not be supported depending on the model or geographical area.
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Supported Resolutions for UHD Input Signals
Check the supported resolution for UHD input signals.
· Resolution: 3840 x 2160p, 4096 x 2160p
This function may not be supported depending on the model.
If Input Signal Plus is set to Off
Frame rate (fps) 50 / 60
Color Depth / Chroma Sampling 8 bit
RGB 4:4:4 -
YCbCr 4:4:4 -
YCbCr 4:2:2 -
If Input Signal Plus is set to On
· All models for Q6*C Series, Q8*C Series (50-inch and smaller models) · All models for CU7 Series, CU8 Series (75-inch and smaller models)
Frame rate (fps) 50 / 60
Color Depth / Chroma Sampling 8 bit 10 bit
RGB 4:4:4
O -
YCbCr 4:4:4
O -
YCbCr 4:2:2
O O
· QLED TV (except for Q6*C Series, Q8*C (50-inch and smaller models) Series) · S9*C Series · CU8 Series (85-inch and larger models)
Frame rate (fps) 50 / 60 120
Color Depth / Chroma Sampling 8 bit 10 bit 8 bit 10 bit
RGB 4:4:4
O O O O
YCbCr 4:4:4
O O O O
YCbCr 4:2:2
O O O O
YCbCr 4:2:0 O
YCbCr 4:2:0 O O
YCbCr 4:2:0 O O O O
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Resolutions for Input Signals supported by 8K models (QN7**C series or higher)
Check the resolutions for input signals supported by 8K models (QN7**C series or higher).
This function may not be supported depending on the model.
If Input Signal Plus is set to Off
Frame rate (fps) 50 / 60
Color Depth / Chroma Sampling 8 bit
RGB 4:4:4 -
YCbCr 4:4:4 -
YCbCr 4:2:2 -
YCbCr 4:2:0 O
If Input Signal Plus is set to On
· Resolution: 3840 x 2160p, 4096 x 2160p
Frame rate (fps) 50 / 60 120
Color Depth / Chroma Sampling 8 bit 10 bit 8 bit 10 bit
RGB 4:4:4
O O O O
· Resolution: 7680 x 4320p
Frame rate (fps) 24 / 30 / 50 / 60
Color Depth / Chroma Sampling 8 bit 10 bit
RGB 4:4:4
O O
YCbCr 4:4:4
O O O O
YCbCr 4:2:2
O O O O
YCbCr 4:2:0
O O O O
YCbCr 4:4:4
O O
YCbCr 4:2:2
O O
YCbCr 4:2:0
O O
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Supported Resolutions for FreeSync (VRR)
Check the supported resolutions for the FreeSync (VRR) signal.
When Game Mode is set to On or Auto, the FreeSync (VRR) function is activated. FreeSync (VRR) is only available in select models. For models that support FreeSync (VRR), refer to "Using FreeSync."
Resolution (Dots x lines)
Display format
Horizontal frequency
(KHz)
Vertical frequency
(Hz)
1920 x 1080
120 Hz
135.000
120
**1920 x 1080
144 Hz
166.587
144
2560 x 1080
120 Hz
150.000
120
**2560 x 1080
144 Hz
172.339
144
2560 x 1440
120 Hz
150.000
120
3840 x 2160
120 Hz
270.000
120
**3840 x 2160
144 Hz
323.677
144
3840 x 1080
120 Hz
137.250
120
**3840 x 1080
144 Hz
166.607
144
3840 x 1600
120 Hz
99.419
120
**3840 x 1600
144 Hz
246.569
144
4096 x 2160
120 Hz
270.000
120
*7680 x 4320
60 Hz
264.000
60
*: The resolution may not be supported depending on the model.
**: Only models that support 144 Hz are supported.
Clock frequency (MHz)
297.000 346.500 495.000 470.830 495.000 1188.000 1424.180 549.000 653.100 521.750 1035.590 1188.000 2376.000
SCAN
progressive progressive progressive progressive progressive progressive progressive progressive progressive progressive progressive progressive progressive
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Read Before Connecting a Computer (Supported Resolutions)
Check the resolutions supported for PC input signals.
When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolutions are 3840 x 2160 @ 60 Hz (UHD models), and 7680 x 4320 @ 60 Hz (QN7**C series or higher). Choosing a resolution not included in the tables can result in a blank or flickering screen or can turn on only the receiver of the remote control. Refer to the user manual of your graphics card for compatible resolutions.
The native resolutions are 3840 x 2160 @ 60 Hz (UHD models) and 7680 x 4320 @ 60 Hz (QN7**C series or higher) with the Input Signal Plus set to On. The native resolution is 3840 x 2160 @ 30 Hz with the Input Signal Plus set to Off.
IBM
Resolution (Dots x lines)
720 x 400
Display format 70 Hz
Horizontal frequency
(KHz)
31.469
Vertical frequency
(Hz)
70.087
Clock frequency (MHz)
28.322
Polarity (horizontal /
vertical) - / +
MAC
Resolution (Dots x lines)
640 x 480 832 x 624 1152 x 870
Display format
67 Hz 75 Hz 75 Hz
Horizontal frequency
(KHz)
35.000 49.726 68.681
Vertical frequency
(Hz)
66.667 74.551 75.062
Clock frequency (MHz)
30.240 57.284 100.000
Polarity (horizontal /
vertical)
- / - / - / -
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VESA DMT
Resolution (Dots x lines)
640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 1152 x 864 1280 x 720 1280 x 800 1280 x 1024 1280 x 1024 1440 x 900 1600 x 900 1680 x 1050 1920 x 1080
Display format
60 Hz 72 Hz 75 Hz 60 Hz 72 Hz 75 Hz 60 Hz 70 Hz 75 Hz 75 Hz 60 Hz 60 Hz 60 Hz 75 Hz 60 Hz 60 Hz 60 Hz 60 Hz
Horizontal frequency
(KHz)
31.469 37.861 37.500 37.879 48.077 46.875 48.363 56.476 60.023 67.500 45.000 49.702 63.981 79.976 55.935 60.000 65.290 67.500
Vertical frequency
(Hz)
59.940 72.809 75.000 60.317 72.188 75.000 60.004 70.069 75.029 75.000 60.000 59.810 60.020 75.025 59.887 60.000 59.954 60.000
Clock frequency (MHz)
25.175 31.500 31.500 40.000 50.000 49.500 65.000 75.000 78.750 108.000 74.250 83.500 108.000 135.000 106.500 108.000 146.250 148.500
Polarity (horizontal /
vertical)
- / - / - / + / + + / + + / + - / - / + / + + / + + / + - / + + / + + / + - / + + / + - / + + / +
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VESA CVT
Resolution (Dots x lines)
Display format
Horizontal frequency
(KHz)
Vertical frequency
(Hz)
2560 x 1440 2560 x 1440
60 Hz 120 Hz
88.787 192.996
59.951 119.998
The resolution may not be supported depending on the model.
2560 x 1440 @ 60 Hz resolution is not supported in Game Mode.
Clock frequency (MHz)
241.500 497.750
Polarity (horizontal /
vertical)
+ / + / -
CTA-861
Resolution (Dots x lines)
Display format
Horizontal frequency
(KHz)
Vertical frequency
(Hz)
1920 x 1080i 1920 x 1080i *1920 x 1080 *1920 x 1080 3840 x 2160 *3840 x 2160 *3840 x 2160 *3840 x 2160 4096 x 2160 4096 x 2160 *4096 x 2160 *4096 x 2160 *4096 x 2160 *4096 x 2160 *7680 x 4320 *7680 x 4320 *7680 x 4320 *7680 x 4320
50 Hz 60 Hz 100 Hz 120 Hz 30 Hz 60 Hz 100 Hz 120 Hz 24 Hz 30 Hz 50 Hz 60 Hz 100 Hz 120 Hz 24 Hz 30 Hz 50 Hz 60 Hz
28.125 33.750 112.500 135.000 67.500 135.000 225.000 270.000 54.000 67.500 112.500 135.000 225.000 270.000 108.000 132.000 220.000 264.000
50.000 60.000 100.000 120.003 30.000 60.000 100.000 120.000 24.000 30.000 50.000 60.000 100.000 120.000 24.000 30.000 50.000 60.000
*: The resolution may not be supported depending on the model.
Clock frequency (MHz)
74.250 74.250 297.000 297.000 297.000 594.000 1188.000 1188.000 297.000 297.000 594.000 594.000 1188.000 1188.000 1188.000 1188.000 2376.000 2376.000
Polarity (horizontal /
vertical)
+ / + + / + + / + + / + - / - / + / + + / + + / + + / + + / + + / + + / + + / + + / + + / + + / + + / +
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Supported Resolutions for Video Signals
Check the resolutions supported for video signals.
CTA-861
Resolution (Dots x lines)
Display format
720 (1440) x 576i 720 (1440) x 480i
720 x 576 720 x 480 1280 x 720 1280 x 720 1920 x 1080i 1920 x 1080i 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 *1920 x 1080 *1920 x 1080 3840 x 2160 3840 x 2160 3840 x 2160 *3840 x 2160 *3840 x 2160 *3840 x 2160 *3840 x 2160
50 Hz 60 Hz 50 Hz 60 Hz 50 Hz 60 Hz 50 Hz 60 Hz 24 Hz 25 Hz 30 Hz 50 Hz 60 Hz 100 Hz 120 Hz 24 Hz 25 Hz 30 Hz 50 Hz 60 Hz 100 Hz 120 Hz
Horizontal frequency
(KHz)
15.625 15.734 31.250 31.469 37.500 45.000 28.125 33.750 27.000 28.125 33.750 56.250 67.500 112.500 135.000 54.000 56.250 67.500 112.500 135.000 225.000 270.000
Vertical frequency
(Hz)
50.000 59.940 50.000 59.940 50.000 60.000 50.000 60.000 24.000 25.000 30.000 50.000 60.000 100.000 120.003 24.000 25.000 30.000 50.000 60.000 100.000 120.000
Clock frequency (MHz)
27.000 27.000 27.000 27.000 74.250 74.250 74.250 74.250 74.250 74.250 74.250 148.500 148.500 297.000 297.000 297.000 297.000 297.000 594.000 594.000 1188.000 1188.000
Polarity (horizontal /
vertical)
- / - / - / - / + / + + / + + / + + / + + / + + / + + / + + / + + / + + / + + / + + / + + / + + / + + / + + / + + / + + / +
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Resolution (Dots x lines)
Display format
Horizontal frequency
(KHz)
Vertical frequency
(Hz)
4096 x 2160 4096 x 2160 *4096 x 2160 *4096 x 2160 *4096 x 2160 *4096 x 2160 *7680 x 4320 *7680 x 4320 *7680 x 4320 *7680 x 4320
24 Hz 30 Hz 50 Hz 60 Hz 100 Hz 120 Hz 24 Hz 30 Hz 50 Hz 60 Hz
54.000 67.500 112.500 135.000 225.000 270.000 108.000 132.000 220.000 264.000
24.000 30.000 50.000 60.000 100.000 120.000 24.000 30.000 50.000 60.000
*: The resolution may not be supported depending on the model.
Clock frequency (MHz)
297.000 297.000 594.000 594.000 1188.000 1188.000 1188.000 1188.000 2376.000 2376.000
Polarity (horizontal /
vertical)
+ / + + / + + / + + / + + / + + / + + / + + / + + / + + / +
VESA CVT
Resolution (Dots x lines)
Display format
Horizontal frequency
(KHz)
Vertical frequency
(Hz)
2560 x 1440 2560 x 1440
60 Hz 120 Hz
88.787 192.996
59.951 119.998
The resolution may not be supported depending on the model.
Clock frequency (MHz)
241.500 497.750
Polarity (horizontal /
vertical)
+ / + / -
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Read Before Using Bluetooth Devices
Read this information before using a Bluetooth device. This function may not be supported depending on the model or geographical area.
Restrictions on using Bluetooth
· You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously. · Compatibility issues may occur, depending on the Bluetooth device (A Mobile exclusive headphone may not be
available, depending on the environment). · Lip-sync errors may occur. · The TV and Bluetooth device may disconnect, depending on the distance between them. · A Bluetooth device may hum or malfunction:
When a part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the TV.
When the device is subject to electrical variation from obstructions caused by a wall, corner, or office partitioning.
When the device is exposed to electrical interference from same frequency-band devices including medical equipment, microwave ovens, and wireless LANs.
· If the problem persists, we recommend you use a wired connection. DIGITAL AUDIO OUT (OPTICAL) port HDMI (eARC/ARC) port
- 179 -
Blocking programs based on their TV Rating
Read this information before viewing a blocking program. To block content in TV Rating, select a rating category to lock. All programs at that level and higher are blocked and require the PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row, select the lock under ALL.
This function may not be supported depending on the model or geographical area. Categories on the left:
· TV-Y: Young children. · TV-Y7: Children 7 and over. · TV-G: General audience. · TV-PG: Parental guidance. · TV-14: Viewers 14 and over. · TV-MA: Mature audience. Categories on the top: · ALL: Lock all TV ratings. · FV: Fantasy violence. · V: Violence. · S: Sexual situations. · L: Adult language. · D: Sexually suggestive dialog.
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Blocking movies based on their Motion Picture Association of America (MPAA) rating
The Movie Rating (MPAA) system applies to all materials with supplied ratings in the U.S.A. From the MPAA: "The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on which films are appropriate for children." Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
· G: General audience (no restrictions). · PG: Parental guidance suggested. · PG-13: Parents strongly cautioned. · R: Restricted. Children under 17 should be accompanied by an adult. · NC-17: No children under age 17. · X: Adults only. · NR: Not rated.
Blocking programs based on their Canadian English Rating
The Canadian English Rating system applies to all rated material viewed on English-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
· C: Programming intended for children under age 8. · C8+: Programming generally considered acceptable for children 8 years and over to watch on their own. · G: General programming, suitable for all audiences. · PG: Parental Guidance. · 14+: Programming containing themes or content that may not be suitable for viewers under the age of 14. · 18+: Adult programming.
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Blocking programs based on their Canadian French Rating
The Canadian French Rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
· G: General. · 8 ans+: Programming acceptable for children 8 years and over to watch on their own. · 13 ans+: Programming that may not be suitable for children under the age of 13. · 16 ans+: Programming not suitable for children under the age of 16. · 18 ans+: Programming restricted to adults.
Blocking Programs based on their Downloadable U.S. Rating
The Downloadable U.S. Rating system only applies to material originating from US DTV channels. Parental restriction information is automatically downloaded while you watch DTV channels. This download may take several seconds. If the information is unavailable from the broadcasting station, the Downloadable U.S. Rating menu is deactivated. Parental restriction levels differ with the broadcasting station. The default menu name and the Downloadable U.S. Rating name changes depending on the downloaded information. Even when the on-screen display is set to another language, the Downloadable U.S. Rating menu appears only in English. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
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Licenses
Check the license information and trademarks applied in your TV. Dolby, Dolby Atmos, Dolby Audio and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2021 Dolby Laboratories. All rights reserved.
This license may not be supported depending on the model or geographical area. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Open Source License Notice Open Source used in this product can be found on the following webpage (https://opensource.samsung.com).
This license may not be supported depending on the model or geographical area.
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Troubleshooting
The following are troubleshooting solutions for each problem.
Picture Issues
When the TV has trouble with the picture, these steps may help resolve the problem.
The screen is flashing or has become dark
If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Brightness Optimization, Energy Saving Solution, Motion Lighting, or Contrast Enhancer.
·
(left directional button) Settings All Settings General & Privacy Power and Energy Saving
Brightness Optimization Try Now
·
(left directional button) Settings All Settings General & Privacy Power and Energy Saving
Energy Saving Solution Try Now
·
(left directional button) Settings All Settings General & Privacy Power and Energy Saving
Motion Lighting Try Now
·
(left directional button)
Try Now
Settings All Settings Picture Expert Settings Contrast Enhancer
Run Picture Test. When the tested image quality is normal, check the signal of the connected device.
·
(left directional button)
Try Now
Settings Support Device Care Self Diagnosis Picture Test
The picture is not bright, or the picture colors do not look clear
If the screen appears too dim, try changing the settings under Reset Picture or disabling Brightness Optimization, Energy Saving Solution.
·
(left directional button)
Try Now
Settings All Settings Picture Expert Settings Reset Picture
·
(left directional button) Settings All Settings General & Privacy Power and Energy Saving
Brightness Optimization Try Now
·
(left directional button) Settings All Settings General & Privacy Power and Energy Saving
Energy Saving Solution Try Now
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Go to Picture and adjust the Picture Mode, Contrast, Brightness, and Sharpness settings.
·
(left directional button) Settings All Settings Picture Picture Mode Try Now
·
(left directional button) Settings All Settings Picture Expert Settings Contrast Try Now
·
(left directional button) Settings All Settings Picture Expert Settings Brightness Try Now
·
(left directional button) Settings All Settings Picture Expert Settings Sharpness Try Now
·
(left directional button) Settings All Settings Picture Expert Settings Color Try Now
·
(left directional button) Settings All Settings Picture Expert Settings Tint (G/R) Try Now
The picture colors are black and white or do not look the way they should look
If the product's colors or absolute whites/blacks seem to be off, launch Picture Test.
·
(left directional button)
Try Now
Settings Support Device Care Self Diagnosis Picture Test
If the test results indicate that the problem is not caused by the TV, do the following:
When using the One Connect Box, confirm that its video input connectors are connected to the correct external device video output connectors.
If using a component cable, ensure that the green (Y), blue (Pb), and red (Pr) cables are connected properly. Incorrect connections may cause color problems or a blank screen.
Component port may not be supported depending on the model.
Check whether Grayscale is set to On.
·
(left directional button)
Try Now
Settings All Settings General & Privacy Accessibility Grayscale
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The TV automatically turns off by itself
If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions. See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specified period of time.
·
(left directional button)
Sleep Timer Try Now
Settings All Settings General & Privacy System Manager Time
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.
·
(left directional button) Settings All Settings General & Privacy Power and Energy Saving
Auto Power Off Try Now
·
(left directional button)
Off Timer Try Now
Settings All Settings General & Privacy System Manager Time
TV (The Frame TV) cannot be turned off.
If your TV is The Frame model, you can turn off the TV by pressing and holding the Power button. To switch from Art mode to TV mode or vice versa, short-press the Power button when the TV is on.
Unable to power on
If you are having problems powering on your TV, there are a number of things to check before calling the service department. Confirm that the TV's power cord is connected correctly at both ends and that the remote control is operating normally. Make sure that the antenna cable or cable TV cable is firmly connected. If you have a cable box or satellite box, confirm that it is plugged in and turned on. In case of a model that supports One Connect Box, check the One Invisible Connection or One Connect Cable between the TV and One Connect Box.
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The TV remains on or does not turn on automatically.
If the surrounding area is too dark or bright, the motion sensor may not work normally. The performance of the motion sensor may be affected by the installation environment (height, tilt, obstacles). If the clothes you wear or your skin color is similar to the surrounding shading, the motion sensor may not work properly.
Motion Sensor may not be supported depending on the model or geographical area.
The TV responds to all visual changes around it (lights, displays, dogs, out-of-window changes, and other occurrences). You can adjust the response level by adjusting the sensitivity of the motion detector.
·
left directional button
Art Art Mode Options Motion Detector
Art Mode Options can be found at the bottom of the Art home. To configure the option settings, scroll down to the far bottom.
Motion Detector may not be supported depending on the model or geographical area.
Unable to find a Channel
If your TV is not connected to a cable box or satellite box, run Auto Program.
·
(left directional button) Settings All Settings Broadcasting Auto Program Try Now
When using a broadcast receiver such as set-top box and IPTV, check the connection to the TV.
·
(left directional button)
Connected Devices Connection Guide Try Now
When the symptom persists, contact your service provider.
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The TV image does not look as good as it did in the store
Store displays are tuned to a digital UHD channel or HD channel. Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD. Be sure to use an HDMI cable to enjoy high quality videos.
·
(left directional button)
Connected Devices Connection Guide Video Device HDMI
To connect the TV with your PC, make sure that your PC's graphic card supports UHD resolutions.
For more information about the supported UHD resolutions, refer to "Supported Resolutions for UHD Input Signals."
For more information about the supported 8K resolutions, refer to "Resolutions for Input Signals supported by 8K models (QN7**C series or higher)."
Make sure that the set-top box or cable box supports the content or broadcast for UHD and set the resolution. For more information, contact your service provider.
When using a Samsung TV Plus channel, check the network connection. When the network speed is slow, the app may not work or the image quality may be poor.
Displayed video looks blurry
If you notice blurring or juddering on the screen, use the Picture Clarity Settings function to resolve the issue.
·
(left directional button)
Settings Try Now
Settings All Settings Picture Expert Settings Picture Clarity
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The picture is distorted
The compression of video content may cause picture distortions, especially in fast moving pictures from sports programs and action movies. Remove and reconnect the power cord, and check the remote control battery. If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction. Mobile phones used close to the TV (within 3.2 ft) may cause noise on analog and digital channels.
There is a dotted line on the edge of the screen
Change Picture Size to 16:9 Standard.
·
(left directional button)
Try Now
Settings All Settings Picture Picture Size Settings Picture Size
Change the output resolution of your external device.
The picture won't display in full screen
HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen.
·
(left directional button)
Try Now
Settings All Settings Picture Picture Size Settings Picture Size
The Caption function in the TV menu is deactivated
When an external device is connected with an HDMI or Component cable, the Caption function is unavailable. Adjust the caption setting on the external device.
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Captions appear on the TV screen
Turn off the Caption function in Caption Settings.
·
(left directional button)
Settings Caption Try Now
Settings All Settings General & Privacy Accessibility Caption
The HDR of the connected external device turns off
If the Input Signal Plus feature is turned on, the range of receiving HDMI input signals is expanded, allowing you to view HDR content sent from an external device.
·
(left directional button)
Signal Plus Try Now
Settings All Settings Connection External Device Manager Input
This function may not be supported depending on the model.
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Sound and Noise Issues
When the TV has difficulties with sound, these steps may help resolve the problem.
How can I connect an audio device to the TV?
The connection method may differ depending on the audio device, such as HDMI (eARC/ARC), Optical, Bluetooth, and Wi-Fi.
For more information about how to connect an audio device, run Connection Guide.
·
(left directional button)
Connected Devices Connection Guide Audio Device
There is no sound or the sound is too low at maximum volume.
Check the volume control of your TV, and then check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Check the cable connection between an external device and the TV and then try cable connection again.
The picture is good but there is no sound.
Check the Sound Output setting. If it is set to TV Speaker, check the volume setting.
·
(left directional button) Settings All Settings Sound Sound Output Try Now
If you are using an external device, check the device's audio output option. For example, you may need to change your cable box's audio option to HDMI if the box connected to your TV is using an HDMI cable. To listen to computer sound, connect an external speaker to the computer's audio output connector. If your TV has a headphone jack, make sure there is nothing plugged into it. Reboot the connected device by disconnecting and then reconnecting the device's power cord. With a set-top box or cable box, check the cable connection and reboot the external device. When the symptom persists, contact your service provider.
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HDMI (eARC/ARC) is connected, and there is no sound.
Check whether Digital Output Audio Format is set to Pass-Through.
If a soundbar or A/V receiver that does not support Dolby Digital+ is used and Pass-Through is selected, there is no sound when a Dolby Digital+ source is received.
It is recommended to set Digital Output Audio Format to Auto if only limited audio format is supported depending on the performance of the connected soundbar or A/V receiver.
·
(left directional button)
Format Auto
Settings All Settings Sound Expert Settings Digital Output Audio
The speakers are making an odd sound.
Run Sound Test.
·
(left directional button) Settings Support Device Care Self Diagnosis Sound Test Try Now
Make sure that the audio cable is connected to the correct audio output connector on the external device. For antenna or cable connections, check the Signal Information. A low signal level may cause sound distortions.
·
(left directional button)
Try Now
Settings Support Device Care Self Diagnosis Signal Information
The sound is interrupted.
Sound quality may become affected if the wireless router is close to the Bluetooth speaker. Place the Bluetooth speaker as close as possible to the TV without obstacle between them. Do not place the wireless router close to the Bluetooth speaker body. To minimize interruptions, we recommend a wireless access point that uses a 5 GHz frequency. 5 GHz may not be available depending on the model. When the symptom persists, it is recommended to use wired connection such as HDMI (eARC/ARC) and Optical.
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Whenever a function is used on the TV or the channel is changed, the TV voices the activity. The TV explains in voice-over the video scenes displayed on the screen.
Turn off the Voice Guide function in Voice Guide Settings.
·
(left directional button)
Settings Voice Guide Try Now
Settings All Settings General & Privacy Accessibility Voice Guide
The TV audio is not being played through the Soundbar or A/V receiver.
Check the Soundbar or A/V receiver's power supply and its settings.
· When connecting the optical cable between the TV and Soundbar or A/V receiver, make sure that the sound output is set Optical on your TV.
· In case of HDMI eARC connection, make sure that it is connected to the eARC dedicated HDMI port on your TV. However, the eARC can be used only when the Soundbar or A/V receiver supports the eARC feature.
The sound is not heard clearly.
Change to an appropriate sound mode.
·
(left directional button) Settings All Settings Sound Sound Mode Try Now
When Intelligent Mode and Adaptive Sound Pro are turned on, the sound effects are automatically adjusted to the surroundings.
·
(left directional button) Settings All Settings General & Privacy Intelligent Mode Settings
Intelligent Mode Try Now
This function may not be supported depending on the model.
To optimize the sound depending on the surroundings, select Adaptive Sound Pro.
·
(left directional button) Settings All Settings General & Privacy Intelligent Mode Settings
Adaptive Sound Pro Try Now
This function may not be supported depending on the model.
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The volume of the external device cannot be adjusted.
Check the cable connection between the TV and the external device.
When connecting an external speaker such as home theater via HDMI, make sure it is connected to the HDMI (eARC/
ARC) port on the TV. Make sure that the
(left directional button) Settings All Settings Connection
External Device Manager Anynet+ (HDMI-CEC) is active on your TV. Try Now
If a device is connected via Optical, volume control may not be possible, depending on the device.
I want to turn the TV and audio device off and on at the same time.
When you connect the Samsung Soundbar to the TV via Bluetooth, the power turns off and on together. It may not be supported depending on the Samsung Soundbar model. When you connect an audio device that supports HDMI eARC to the HDMI (eARC) port on the TV, the power turns off and on together.
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Channel and Broadcast Issues
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
"Weak or No Signal" displayed in TV mode or cannot find channel.
Make sure that the external device is connected securely and turned on. Move to Connected Devices to switch to other input sources.
·
(left directional button)
Connected Devices Sources
When using a set-top box or cable box, check the broadcast signals or the network that is connected to the external device.
The TV is not receiving all channels.
Confirm that the coaxial cable is securely connected to the TV. Run Reset or Auto Program.
·
(left directional button) Settings All Settings General & Privacy Reset Try Now
·
(left directional button) Settings All Settings Broadcasting Auto Program Try Now
The captions are not provided on a digital channel.
When watching channels with the antenna cable connected, run Caption Settings.
·
(left directional button)
Settings Try Now
Settings All Settings General & Privacy Accessibility Caption
Some channels may not have caption data.
When watching a channel on an external device such as a set-top box and cable box, turn on the caption function on the device. For more information, contact your service provider.
Broadcasting is deactivated.
Broadcasting is only available when Source is set to TV. Broadcasting cannot be accessed while you watch TV using a cable box or satellite box. Broadcasting cannot be accessed while a recording is in progress or the Timeshift function is running.
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External Device Connectivity Issues
When the TV has difficulties connecting to external devices such as a PC, game console, or mobile device, these steps may help resolve the problem.
The "Mode Not Supported" message appears.
Adjust the output resolution of the external device to a resolution supported by the TV.
The video is OK but there is no audio.
If you are using an HDMI connection, check the audio output setting on your PC. If you are using a DVI to HDMI cable, a separate audio cable is required. To listen to the computer sound, connect external speakers to the audio output connection of the computer.
I want to connect to a PC and mobile device via screen mirroring.
To wirelessly connect the TV to your PC, read the instructions at PC Screen Sharing (Wireless) in Connection Guide, and then try to connect.
·
(left directional button)
Connected Devices Connection Guide PC Screen Sharing (Wireless)
Confirm that the TV and your PC are connected to the same network.
To wirelessly connect the TV to your mobile device, read the instructions at Smartphone Screen Sharing (Smart View) in Connection Guide, and then try to connect.
·
(left directional button)
(Smart View) Try Now
Connected Devices Connection Guide Smartphone Screen Sharing
If the TV has difficulties connecting to your PC or mobile device due to surrounding radio interferences, change the frequency of the wireless access band, and then try to connect.
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No screen appears when connecting the TV to an external device.
For more information about how to connect an external device, run Connection Guide.
·
(left directional button)
Connected Devices Connection Guide Try Now
Make sure that the external device is connected securely and turned on. Move to Sources to switch to other input sources.
·
(left directional button)
Connected Devices Sources
Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2 minutes).
·
(left directional button)
Troubleshooting
Connected Devices Connection Guide Video Device HDMI
When using a set-top box or cable box, check the broadcast signals or the network that is connected to the external device.
I want to connect to a Bluetooth speaker.
For more information on how to connect a Bluetooth speaker, see Audio Device Bluetooth in Connection Guide.
·
(left directional button)
Connected Devices Connection Guide Audio Device Bluetooth
The PC screen does not appear or it flickers.
When the PC screen does not appear or the PC is not recognized, check the power supply of the PC and then reconnect the HDMI cable between the PC and TV. When the symptom persists, check that the PC is in Sleep mode and then set Input Signal Plus to On.
·
(left directional button)
Signal Plus Try Now
Settings All Settings Connection External Device Manager Input
When the set resolution is not matched, it may cause a blank or flickering screen. For the PC supported resolution, refer to "Read Before Connecting a Computer (Supported Resolutions)."
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Network Issues
When the TV has difficulties connecting to the network, these steps may help resolve the problem.
Wireless network connection failed. Unable to connect to a wireless access point. Unable to connect to the network.
(left directional button) Settings Support Device Care Self Diagnosis Smart Hub Connection Test Try Now Try Now
Ensure that the network cable is connected and the router is powered on. Connect your mobile device to the router via Wi-Fi. Turn the router off and back on again. (Requires 2 to 3 minutes) If a security key is required, make sure it has been entered correctly. Unplug the TV's power cord and plug it back in or press and hold the power button for at least 3 seconds. Make sure that there is no electromagnetic wave generating device placed between the TV and router. If unable to establish a wireless internet connection, connect the TV to the wireless router via a LAN cable. If the TV is able to connect to the internet normally via the cable connection, there might be a problem with the wireless router. In this case, try using a different wireless router.
Wired networks are not supported by some models.
Wired network connection failed.
Check if the LAN cable is plugged in on both ends. If it is plugged in, check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on.
Wired networks are not supported by some models.
Connected to a local network, but not to the Internet.
Connected to a local network, but not to the Internet. Wired networks are not supported by some models.
1. Check if the Internet LAN cable is connected to the access point's external LAN port. 2. Check the DNS setting in IP Settings.
(left directional button)
IP Settings
Settings All Settings Connection Network Network Status
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Anynet+ (HDMI-CEC) Issues
When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
What is Anynet+?
You can use the TV's remote control to control external devices that support Anynet+ (HDMI-CEC) and that are connected to the TV via an HDMI cable. For example, if a connected external device supports Anynet+, you can have the connected device turn on or off when you turn the TV on or off.
Anynet+ does not work. The connected device is not displayed.
Make sure the device is an Anynet+ (HDMI-CEC) device. From the settings menu on the device, check and confirm that the HDMI-CEC option is enabled.
From the TV, check and confirm that the Anynet+ (HDMI-CEC) feature is set to On.
·
(left directional button)
Anynet+ (HDMI-CEC) Try Now
Settings All Settings Connection External Device Manager
Check and confirm that the device's power cord is securely plugged in. Check the device's HDMI cable connection. Anynet+ (HDMI-CEC) cannot function under specific circumstances. (when the TV is scanning channels or performing Reset) When connecting or disconnecting an HDMI cable, turn the TV off and then back on again.
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I want to start Anynet+. I also want the connected devices to turn on when the TV is turned on.
Move the focus to the Anynet+ device at
(left directional button)
Connected Devices Sources, press
the down directional button to move to Anynet+ (HDMI-CEC), and then press the Select button.
Check if the Anynet+ device is properly connected to the TV, and then select Anynet+ (HDMI-CEC) menu to see if Anynet+ (HDMI-CEC) is set to On.
·
(left directional button)
Anynet+ (HDMI-CEC) Try Now
Settings All Settings Connection External Device Manager
I want to exit Anynet+. It is inconvenient to turn on other devices because the TV also turns on. It is inconvenient because the connected devices (e.g. set-top box) turn off together.
To turn off the Anynet+ function of a device connected to the TV, turn off the Anynet+ (HDMI-CEC) function of the device.
·
(left directional button)
Anynet+ (HDMI-CEC) Try Now
Settings All Settings Connection External Device Manager
When Anynet+ (HDMI-CEC) is turned off, the soundbar connected via the HDMI (eARC) port does not turn off and on together with the TV. To prevent a specific device connected to the TV from turning off automatically, turn off the HDMI-CEC function on a specific device connected to the TV.
The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen.
You cannot use the remote control when the TV is configuring Anynet+ or switching to the TV viewing screen. Use the remote control after the TV has completed the Anynet+ configuration or has switched to the TV viewing screen.
The Anynet+ device won't play.
You cannot use the play function when Reset is in progress.
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Remote Control Issues
When the remote control isn't working, these steps may help resolve the problem.
The remote control does not work.
The connection between the remote control and the TV may be lost. Point the Samsung Smart Remote at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more. Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead.
· Charge the remote control by using the USB port (C-type) on the bottom, or turn over the remote to expose the solar cell.
You can check remaining battery of Samsung Smart Remote with solar cell in
(left directional
button) Settings All Settings General & Privacy Power and Energy Saving Available Remote
Battery. Try Now
· If the remote control has batteries, replace them with new ones.
External devices cannot be operated with the TV remote control.
Check the cable connection between the TV and external devices.
When the symptom persists, set it manually in Universal Remote Setup.
(left directional button)
Connected Devices
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Recording Issues
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
The Timeshift or recording function cannot be used.
Check if there is a storage device connected to the TV. Recording will automatically stop if the signal becomes too weak. Check the free space on the storage device. The function will not work if there isn't enough storage space on the USB device. Before using the recording function, be sure to read all precautions. For more information, refer to "Before Using the Recording and Timeshift Functions."
This function is not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area.
Cannot record videos received from an external device or Samsung TV Plus.
The recording function is only available for digital broadcast channels received by the TV. You cannot record videos received from an external device or Samsung TV Plus.
This function is not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area.
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The "Format Device" message appears when the Timeshift or recording function is used.
To use the recording function, the storage device connected to the TV must have been already formatted. Formatting the storage device deletes all data from it, and the storage device is formatted in NTFS.
This function is not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area.
The recorded files on the TV are not played back on a PC.
The recorded files on the TV can only be played back on the same TV. Those video files cannot be played back on a PC or other TV. Playback may not work properly if the recording file has a problem. If the problem persists, check the recording file.
This function is not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area.
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Apps
When apps aren't working, these steps may help resolve the problem.
I launched an app, but it's in a different language. How can I change the language?
Languages supported by an app may be different from the TV Language set in the menu. The ability to change the language depends on the app's provider. Change the language from the settings menu in the app.
The app does not work properly. Its image quality is poor.
Check the network connection. When the network speed is slow, the app may not work or its image quality may be poor. Uninstall and reinstall the app. For more information about app uninstallation, refer to "Managing installed apps." The services of your application are not provided by the TV but by the application service provider. Refer to the Help section on the application service provider's website.
The Smart Hub Home Screen keeps appearing whenever you turn on the TV.
Turn off the Start with Smart Hub Home function in Start Screen Option.
·
(left directional button)
with Smart Hub Home Try Now
Settings All Settings General & Privacy Start Screen Option Start
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Media Files
When files don't play, this may help resolve the problem.
Some files are interrupted during playback.
This problem may occur with unsupported files or high-bitrate files. Most files can be played back, but some files may not play smoothly.
Some files can't be played.
Some files that use an unsupported codec may not be played back. Make sure that the codec is supported by the TV. For more information, refer to "Read Before Playing Photo, Video, or Music Files."
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Voice Assistant Issues
When the Voice Assistant isn't working, these steps may help resolve the problem.
The microphone is off.
Turn on the microphone switch at the bottom of the TV. Each time the switch is turned on or off, the screen displays a pop-up window showing whether the microphone is turned on or off.
If the microphone is turned off, all voice recognition features and some sound features involving the microphone do not work. The position and appearance of the microphone switch may differ depending on the model. This function may not be supported depending on the model or geographical area.
The voice commands do not work well.
Voice commands may differ depending on the Voice Assistant. Refer to the command examples for each Voice Assistant.
· Bixby:
Explore Now
· Amazon Alexa:
(left directional button)
Amazon Alexa Settings Try Now
Settings All Settings General & Privacy Voice
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
Bixby/Alexa answers although I did not call it.
The TV may recognize an ambient noise or everyday conversation as a call to Voice Assistant. Turn off the Voice Wake-up function or set the Wake-Up Sensitivity to Low.
·
(left directional button) Settings All Settings General & Privacy Voice Voice Wake-up
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
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I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
When the TV is far from you or the ambient noise is so loud, the TV may be unable to recognize your voice.
· For best results, you need to be within 10 feet (3-4 m) of your TV. Please look at your TV screen and speak.
Turn on the Voice Wake-up function.
·
Explore Now Settings Voice Wake-up
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
Voice recognition does not work with the Samsung Smart Remote unlike other features. There is no response even if the Voice Assistant button is pressed.
The connection between the remote control and the TV may be lost. Try pairing the remote control with the TV. Point the Samsung Smart Remote at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more. Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead.
· Charge the remote control by using the USB port (C-type) on the bottom, or turn over the remote to expose the solar cell.
You can check remaining battery of Samsung Smart Remote with solar cell in
(left directional
button) Settings All Settings General & Privacy Power and Energy Saving Available Remote
Battery. Try Now
· If the remote control has batteries, replace them with new ones.
During voice recognition, the heavy load message appears and the function does not work.
Unplug and then plug the TV power cord and then try again after 1 minute and 30 seconds. It may take a while if the voice recognition server is being inspected.
I want to see weather information of the desired area.
Say with the area name included.
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Other issues
Use these procedures to resolve other issues that may occur in relation to the product.
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. Children watching TV need constant adult supervision to prevent them from touching the TV. This heat, however, is not a defect and does not affect the TV's functionality.
The TV smells like plastic.
This smell is normal and will dissipate over time.
The settings are lost after 5 minutes or every time the TV is turned off.
If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes. Change Usage Mode to Home Mode.
·
(left directional button)
Mode Home Mode
Settings All Settings General & Privacy System Manager Usage
The TV is tilted to the side.
Remove the base stand from the TV and reassemble it.
The stand is wobbly or crooked.
Refer to the Unpacking and Installation Guide and make sure that the stand is assembled correctly.
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I want to know how to attach and remove the TV stand.
For details on how to attach the stand, refer to the Unpacking and Installation Guide. To remove the stand, follow the attachment steps in reverse order. The Unpacking and Installation Guide can be downloaded from the Samsung Electronics website at https:// www.samsung.com/support/.
A POP (TV's internal banner ad) appears on the screen.
Change Usage Mode to Home Mode.
·
(left directional button)
Mode Home Mode
Settings All Settings General & Privacy System Manager Usage
The TV is making a popping noise.
The expansion and contraction of the TV's outer casing may cause a popping noise. This does not indicate a product malfunction. The TV is safe to use.
The TV is making a humming noise.
Your TV utilizes high-speed switching circuits and high levels of electrical current. Depending on the TV's brightness level, the TV may seem slightly noisier than a conventional TV. Your TV has undergone strict quality control procedures that meet our demanding performance and reliability requirements. Some noise coming from the TV is considered normal and is not an acceptable cause for an exchange or refund.
The TV narrates the screen events in voice-over.
To turn off Voice Guide, move the focus from Accessibility Shortcuts to Voice Guide and then press the Select button. You can turn on or off Voice Guide. To run Accessibility Shortcuts, see the following:
· Press and hold the (Volume) button on your Samsung Smart Remote or Remote Control.
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Diagnosing TV operational issues
You can diagnose issues with your TV and Smart Hub and run reset functions.
Self Diagnosis
(left directional button) Settings Support Device Care Self Diagnosis Try Now
You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can also view signal strength information for over-the-air digital signals, test the Smart Hub network connection, and run the Smart Hub and TV factory reset functions.
· Video Test This function may not be supported depending on the geographical area.
· Picture Test Try Now · Sound Test Try Now · HDMI Troubleshooting · Signal Information Try Now · Smart Hub Connection Test Try Now · Reset Smart Hub Try Now
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Cannot select Signal Information in Self Diagnosis.
Verify that the current channel is a digital channel. Signal Information is only available for digital channels.
·
(left directional button)
Try Now
Settings Support Device Care Self Diagnosis Signal Information
Reset Smart Hub
Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub applications.
·
(left directional button)
Try Now
Settings Support Device Care Self Diagnosis Reset Smart Hub
Reset picture
Resets current picture settings to the default settings.
·
(left directional button)
Try Now
Settings All Settings Picture Expert Settings Reset Picture
Reset sound
Resets current sound settings to the default settings.
·
(left directional button)
Try Now
Settings All Settings Sound Expert Settings Reset Sound
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Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
(left directional button) Settings Support Remote Management Try Now
After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web. You can also turn Remote Management on and off.
This function requires a network connection.
Finding the contact information for service
(left directional button) Settings Support About This TV Try Now
You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website.
You can also view information by scanning the QR code of your TV.
You can also start this function by pressing and holding the until the customer information pop-up window appears.
button for 5 or more seconds. Continue holding the button
Requesting service
(left directional button) Settings Support Device Care Request Support Try Now
You can request service when you encounter a problem with the TV. Select the item matching the problem that you encountered, enter the required item, move the focus to Next, and then press the Select button. Select Request Now Send or Schedule Appointment Request Send. Your service request will be registered. The Samsung Contact Center will contact you to set up or confirm your service appointment.
You must agree to the terms and conditions for the service request.
This function may not be supported depending on the geographical area.
This function requires a network connection.
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Accessibility Guidance
Provides a menu and a remote control guide that aid the visually impaired.
Learn Menu Screen
Learn the menus on the TV screen. Once enabled, your TV will tell you the information and features of the menus you select.
Using the Remote control
You can see the description of the buttons on the Samsung Smart Remote or Remote Control. The Samsung Smart Remote may not be supported depending on the model or geographical area.
Orientation of the Samsung Smart Remote or Remote Control
Hold the remote control with the buttons facing towards you. The side with the button in the upper left is the top of the remote control.
Description of the Samsung Smart Remote or Remote Control
The images, buttons, and functions of the remote control may differ with the model or geographical area. From top to bottom and left to right:
· The button is at the top left. · Of the 2 buttons below the button on the Samsung Smart Remote, the left one is the button and the right
one is the button. · There is a small LED (microphone) between the button and the button on the Samsung Smart Remote, but
it cannot be felt by hand. · Of the 2 buttons below the button on the Remote Control that comes with CU7 Series (except for CU77**
model), the left one is the button and the right one is the button.
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· If you press the button and then press the down directional button or press the button while viewing a program, the Recordings, Schedule Manager, Timeshift, Stop (when Record or Timeshift is running), Info, red, green, yellow and blue options appear.
Record and Timeshift may not be supported depending on the model or geographical area.
Select the Move to the top button to move the menu to the top.
This function may not be supported depending on the geographical area.
· Underneath these 2 buttons are a round button and a large outer circle button. The round button is the Select button, and the large outer circle button consists of 4 directional buttons (up / down / left / right).
· Underneath the directional button are 3 buttons, one on the left, one on the right, and one in the center. The one on the left is the button and the one on the right is the button. The round button in the middle is the button.
· If you press the button while watching a TV program, the screen you are watching stops and a control bar appears. You can select Rewind, Play, Pause, Fast Forward, Stop Timeshift, Record, Go to Live TV, or Info. You can press the up directional button to go to the playback screen and check the time that the actual broadcast program is running and the timeshift time.
You can use the Slow Rewind or Slow Forward functions when you select the Pause option.
To use Record or Timeshift, you must connect a USB device.
This function may not be supported depending on the model or geographical area.
· Underneath the button are 2 thin horizontal buttons. These buttons protrude higher above the surface than the other buttons on the remote control. The one on the left is the volume button and the one on the right is the channel button. Push up from beneath or down from above to use these as rocker buttons to change the channel or volume.
Briefly press the (Volume) button to mute the sound.
Press and hold the (Volume) button to open the Accessibility Shortcuts menu.
Briefly press the
(Channel) button to open the Guide.
Press and hold the
(Channel) button to open the Channel List.
This function may not be supported depending on the model or geographical area.
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Using the Accessibility Menu
View how to use the Accessibility functions and descriptions on their functions.
This function may not be supported depending on the model or geographical area.
Running the Accessibility Shortcuts menu
You can turn on or turn off the accessibility functions such as Voice Guide, Audio Description, Caption, Sign Language Zoom, Sign Language Guide, Picture Off, High Contrast, Zoom Menu and Text, Grayscale, Color Inversion, Slow Button Repeat, and you can move to the Learn TV Remote, Learn Menu Screen, Multi-output Audio, Learn Gesture Functions, and Accessibility Settings pages.
The menu name may differ depending on the model.
· Samsung Smart Remote / Remote Control
On the Samsung Smart Remote or Remote Control, there are 2 thin horizontal rocker buttons next to each other located slightly below the middle of the remote. The one on the left is the volume button. Press and hold the volume button to open the Accessibility Shortcuts menu.
Even if the Voice Guide is set to Off or muted, when you press and hold the volume button, the voice guide for Accessibility Shortcuts is enabled.
Running the Accessibility menu functions using the General menu
(left directional button)
Try Now
Settings All Settings General & Privacy Accessibility
You can also go to the Accessibility menu from the TV settings menu. This provides more options, for example, to change the speed of Voice Guide.
The TV will not verbalize this menu unless Voice Guide is already turned on.
1. Press the button.
2. Press the left directional button to navigate to Menu, and then press the up and down directional buttons to navigate to Settings.
3. Press the Select button, and press All Settings to open the menu. Press Select to load the TV's Set menu.
4. Press the down directional button to reach General & Privacy, and then press the Select button to open this menu.
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5. Place the focus on Accessibility, and press the Select button to open the menu. 6. The menu will appear with Voice Guide Settings as the first selection. Highlight Voice Guide Settings, and then
press the Select button. 7. A menu appears with the options to change Voice Guide, Volume, Speed, Pitch, and TV Background Volume. 8. Select the menu using the directional buttons, and then press the Select button.
The menus are activated when Voice Guide is on.
Running the Accessibility menu functions using Bixby
This function is available only if Voice Assistant is set to Bixby. ( Settings General & Privacy Voice Voice Assistant) Try Now
(left directional button)
Bixby may not be supported depending on the model or geographical area.
Settings All
To use Bixby, the TV must be set up and tuned and must be connected to the network. You can connect the TV to the network during the initial setup or do it later through the settings menu.
There are many commands you can say to control the TV. These can be used together with Voice Guide to give you voice input and voice output. You can use the Samsung Smart Remote but the TV must be connected to the network.
To speak a command, press and hold the button (located near the top right of the Samsung Smart Remote, directly right the button) and say the command, and then release the button. The TV will confirm the command.
For example you can:
· Turn Voice Guide on
Press the button on the Samsung Smart Remote, and then say "Voice Guide on."
· Turn Audio (Video) Description on
Press the button on the Samsung Smart Remote, and then say "Video Description on" or "Audio Description on."
· Turn High Contrast on Press the button on the Samsung Smart Remote, and then say "High Contrast on."
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Learning about the Accessibility menu functions
· Voice Guide Settings Provides voice guides to make it easier for the visually impaired to use the TV. Voice guide supports basic operations such as changing channels and adjusting the volume, provides voice descriptions about the current broadcast and the following broadcast, and offers guidance on setting up Scheduled Viewing events. The feature also provides voice descriptions on Internet, Search, and other smart services. Move to Voice Guide and press the Select button to enable/disable the feature.
· Audio Description This feature provides commentary about what's happening in the scene as assistance for the visually impaired. However, the feature must be supported by the broadcast you are watching.
· Caption Settings You can view the caption in programs that provide broadcast captions. When watching a channel on an external device such as a set-top box and cable box, turn on the caption function on the device. For more information, contact your service provider. Separate Closed Caption You can see the caption separated from the broadcast image. The captions from the broadcaster are classified into *open caption and *closed caption. Two types of captions can overlap when both are used. This feature is enabled when Digital Closed Caption is supported. *open caption: Included in content. You cannot turn on or off its display. *closed caption: You can turn on or off its display. At this time, you can use this function to separate the caption from the broadcast image, which allows you to see the closed caption without interruption. · On: Displays the screen with a separate caption area.
Video area
Caption area
Turn down the volume
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· Off: Displays the caption on the screen.
Turn down the volume Caption Mode
You can select a desired caption mode from the list. Digital Caption Options
You can set the caption display details. The Position function is available only in the programs that provide captions. Your TV supports the caption from the broadcaster. Using this function, the caption can be positioned on a desired location. It can be used by the hearing impaired for convenience.
· Sign Language Zoom Settings You can zoom in the sign language screen when the program you are watching provides it. Set Sign Language Zoom to On and then adjust the window's position and aspect ratio under Edit Sign Language Zoom. This function may not be supported depending on the model or geographical area.
· Sign Language Guide Settings Provides a description of menu items with sign language.
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· Learn TV Remote Learn the names and functions of the buttons on remote control. On this screen, pressing the power button (top left button) will turn off the TV, but when any other button is pressed the TV will say the button name and briefly tell what that button does. This teaching mode helps you to learn the location and operation of the buttons on the remote without affecting normal TV operation. Press the button twice to exit Learn TV Remote.
· Learn Menu Screen Learn the menus on the TV screen. Once enabled, your TV will tell you the information and features of the menus you select.
· Picture Off Turn off the TV screen and provide only sound to reduce overall power consumption. When you press a button on the remote control other than Volume and Power while the screen is off, the TV screen turns back on.
· Magnification Enlarge the screen to make the picture or text bigger. You can adjust the zoom level or move the zoom area by following the displayed instructions. This function may not be supported depending on the model or geographical area.
· Multi-output Audio You can turn on both the TV speaker and Bluetooth headphone designed for the hearing impaired at the same time. The hearing impaired can then set the volume of their Bluetooth headphone higher than the volume of the TV speaker without affecting the volume of the TV speaker, allowing both the hearing impaired and their families to listen to the TV at comfortable sound levels. This function may not be supported depending on the model or geographical area.
· High Contrast To display all menus with an opaque black background and a white font, providing maximum contrast. If High Contrast is on, some Accessibility menus are not available.
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· Zoom Menu and Text You can enlarge important elements on the menu such as the names of programs.
· Grayscale You can change the color of the TV screen to black and white to sharpen blurred edges caused by colors. If Grayscale is on, some Accessibility menus are not available. This function may not be supported depending on the model or geographical area.
· Color Inversion You can invert the colors of the text and background displayed on the TV screen to make it easier to read the text. If Color Inversion is on, some Accessibility menus are not available. This function may not be supported depending on the model or geographical area.
· Remote Button Repeat Settings You can configure the operation speed of the remote control buttons so that they slow down when you continually press and hold them.
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Using the TV with Voice Guide on
Turn on Voice Guide that describes the menu options aloud to aid the visually impaired.
Changing channel
There are 3 ways to change the channel. Every time you change channels, the new channel details will be announced. The ways to change the channel are below.
· Channel List
Press and hold the
(Channel) button to open the Channel List. Use the up or down directional button to
move to a channel and press the Select button.
·
(Channel) button
Of the 2 buttons that protrude from the center of the Samsung Smart Remote or Remote Control, the right one is
the
(Channel) button. Push up or pull down the
(Channel) button to change the channel.
· Number button
Use the or button on the Samsung Smart Remote or Remote Control to open the virtual numeric pad, enter a number, and then select Done.
Using on-screen number entry via the Samsung Smart Remote or Remote Control
Use the virtual numeric pad to enter numbers (e.g., to enter a channel number or to enter a PIN). Press the or button on the Samsung Smart Remote or Remote Control and the virtual numeric pad with 2 rows appears on screen. Voice Guide speaks "virtual numeric pad, 6" which indicates that the number strip is on screen and the focus is on the number 6. This strip has the following buttons:
· In the top row, a list of Most Watched Channel is shown.
· Press the or button: On the bottom row: From the far left: 1, 2, 3, 4, 5, 6, 7, 8, 9, 0, -, Delete
The options that you can select in the virtual numeric pad may vary depending on the viewing mode.
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Use the left and right directional buttons to move along the row, and then press the Select button to choose the numeric pad. When you have finished selecting all the numbers you need (for example, 123), press the directional button to move to the Done option, and then press the Select button to finish. When entering a channel number, you can enter the number, and then select the Done option on the top row or you can enter the channel number and wait. After a short while, the channel will change and the virtual numeric pad will disappear from the screen.
Changing volume
Use the (Volume) button on the left to change the volume. Every time you change the volume, the new volume level will be announced.
· Samsung Smart Remote / Remote Control Of the 2 buttons that protrude from the center of the Samsung Smart Remote or Remote Control, the left one is the (Volume) button. Push up or pull down the (Volume) button to change the volume.
Using program information
When watching TV, press the Select button to view program information which then appears at the top of the screen. Voice Guide will say program subtitles or audio descriptions if they are available. To view more detailed program information, press and hold the Select button. Voice Guide will say more details such as a synopsis of the program. Press the left or right directional button to see what you can watch next on the same channel. Press the up or down directional button to move to other channels and see which programs are currently being broadcast on them. Press to go back or close the program details.
This function may not be supported depending on the geographical area.
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Using the guide
See an overview of each channel's program lineup.
When you want to know the program information for each channel while watching a broadcast program, press the (Channel) button on the Samsung Smart Remote or Remote Control. Use the directional buttons to view the
program information.
You can see the daily program schedules for each channel and program information in the Guide. You can select programs to schedule for viewing or recording.
You can also open the Guide using Bixby. Press and hold the button on your Samsung Smart Remote, and then say "Guide."
This function may not be supported depending on the model or geographical area.
The information in the Guide is for digital channels only. Analog channels are not supported.
If the Clock is not set, the Guide is not provided. Set the Clock first. (
(left directional button)
Settings General & Privacy System Manager Time Clock) Try Now
Settings All
If you need to set the clock again, follow the steps below.
1. Press the button and press the left directional button on the remote control.
2. Press the down directional button to move to the Settings.
3. Press the Select button, and press the right directional button to move to the All Settings.
4. Press the Select button to open the TV's All Settings menu.
5. Use the up and down directional buttons to move to the General & Privacy menu, and then press the Select button.
6. Use the up and down directional buttons to move to the System Manager menu, and then press the Select button.
7. Select the Time menu, and then press the Select button.
8. Select the Clock menu, and then press the Select button.
9. Select the Clock Mode menu, press the Select button, and then select Auto or Manual.
If you select Manual, you can move to the Date or Time menu below to set the time or date.
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When you open the Guide, a table grid of channels and programs is displayed. In the top rows, the selected filter type and the time are shown. Each row has a channel name on the left and programs on that channel on the right. In the Guide, use the up and down directional buttons to move between channels and use the left and right directional buttons to move between programs at different times within a channel. You can also use the or button to enter a channel number and go to that channel directly. You can use the button to move to the program currently broadcasting. When you move the focus to a program, you will hear detailed information about the selected program. When you move the focus to a different channel, you will hear the channel name and number, and the program details. If you move to a different day, you will hear the day announced for the first program you reach on that day. The day is not repeated, so if you are not sure what the day is, you can move forwards and backwards 24 hours and then the day will be announced.
To view a program on now
In the Guide, move to the program currently broadcasting, and then press the Select button to go to live TV on the selected channel and program.
Other options in the guide
In the Guide, move to a broadcast scheduled program, and then press the Select button. A pop-up menu listing the functions below appears. Use the up and down directional buttons to move within this menu, and then press the Select button to choose an item. Press to close the menu and go back to the Guide.
For the program you are currently watching, press the Select button. · Record
You can record the program that you are currently watching or a program on another channel. This function is not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area.
· Stop You can stop the recording function that is currently running. This function is not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area.
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· Edit Recording Time You can change the start and end times of scheduled program recordings. This function is not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area.
· Schedule Viewing You can schedule the viewing of a broadcast scheduled program.
· Schedule Recording You can schedule recording of a broadcast scheduled program. This function is not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area. For more information, refer to "Recording."
· Cancel Scheduled Viewing You can cancel your scheduled viewings.
· Cancel Scheduled Recording You can cancel your scheduled recordings. This function is not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area.
· View Details You can see the detailed information on the selected program. The information may differ with the broadcast signal. If the information is not provided with the program, nothing appears. Press the Select button on the View Details option. This will open the details pop-up window for that program which will display a synopsis. The details pop-up window contains detailed information and the OK option. After reading the detailed information, press the Select button on the remote control to close the pop-up window.
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Using Schedule Viewing
Configure the TV to show a specific channel or program at a specific time and date.
The icon appears next to programs that have been configured for a schedule viewing.
To set up a schedule viewing, you must first set the TV's clock (
(left directional button)
Settings General & Privacy System Manager Time Clock). Try Now
Settings All
Setting up a schedule viewing
You can set up a schedule viewing on two screens. · The Guide Screen On the Guide screen, select a program you would like to view, and then press the Select button. Select Schedule Viewing on the pop-up menu that appears.
· The Program Info Screen Press the Select button while watching the TV. The Program Info window appears. Select a broadcast scheduled program by using the left or right directional buttons, and then press the Select button. You can schedule a reminder to watch the program by selecting Schedule Viewing.
Cancelling a scheduled viewing
You have 2 ways to cancel a scheduled viewing. · Cancelling a scheduled viewing from the Guide
1. Press the
(channel) button to access the Guide.
2. Move to to the program to cancel the viewing schedule, and press the Select button.
3. Move to Cancel Scheduled Viewing, and then press the Select button.
4. When a pop-up message asking you to cancel the selected scheduled viewing appears, select Yes. The scheduled viewing is canceled and the Guide screen appears.
· Cancelling a scheduled viewing from Schedule Manager or Recordings
1. On the remote control, press the or button. 2. Use the directional buttons to move to the control pad. 3. Press the Select button to open Schedule Manager or Recordings.
If the TV supports the Recordings function, press the directional buttons to move to Schedules. 4. Press the up directional button to move to the Schedules option. 5. Use the down directional button to move to the list of programs scheduled to view. 6. Use the right directional button to move to the Delete option, and then press the Select button to delete the
selected item.
This function may not be supported depending on the model or geographical area.
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Using the Channel List
See how to list the channels available on your TV.
Using Channel List, you can change the channel or check programs on other digital channels while watching TV.
Press and hold the
(Channel) button to open the Channel List.
The focus is on the channel you are currently watching, and the name and number of the channel, along with the program title, are displayed.
Use the up and down directional buttons to move within the channel list (or use the
(Channel) button to go up
and down a page at a time). You can also use the or button to enter a channel number and go to that channel
directly.
Press the left directional button in the Channel List to move to the Category List. Use the up and down directional buttons to move within this list. Press the Select button to choose a category you want from the Category List. The Category List contains All Channels, Favorites, Samsung TV Plus, and Air or Cable. Use the up and down directional buttons to move to a channel you want to view, and then press the Select button.
· All Channels
Displays the channels that have been automatically searched.
These are the channels your TV will receive either over the air if your TV is set to Air or over cable if your TV is set to Cable. See Air or Cable below.
· Favorites
Displays Favorites 1 to Favorites 5. Use the up and down directional buttons to move between the lists of favorites. Highlight the one you want, and then press the Select button. The channel list will now show only the channels in this list.
· Air or Cable
To select Air or Cable, move the focus to Air or Cable, and then press the Select button. Air is suitable for homes equipped with separate, over-the-air antennas. Cable is suitable for homes that subscribe to a local cableservice, but do not have a cable box. You do not need to use this function if your TV is connected to a cable box or satellite box.
This function may not be supported depending on the incoming broadcast signal.
· Samsung TV Plus
While the TV is connected to the network, you can watch popular programs or highlights for each theme through a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for Samsung TV Plus.
This function may not be supported depending on the model or geographical area.
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Recording
Recording a program to an external hard drive connected via USB.
This function is not available in the U.S.A. and Canada.
This function may not be supported depending on the model or geographical area.
Read all precautions before using the recording feature. For more information, refer to "Before Using the Recording and Timeshift Functions."
Using the instant and schedule recording options from the guide screen:
To record a program that is on now, open the Guide by pressing the
(channel) button, move to the program,
and then press the Select button. You will get a pop-up menu. Use the up and down directional buttons to move to
Record. Press the Select button to record the program. You will be returned to the program guide. Recording
automatically ends at the time when the program ends.
To stop recording, press the down directional button while the program being recorded is displayed. The control bar appears. Move the focus to Stop Recording, and then press the Select button. When a pop-up window appears, select Stop.
To record a program that is on later, move to the program in the Guide, and then press the Select button. You will get a pop-up menu. Use the up and down directional button to move within this menu. Move to the Schedule Recording, and then press the Select button. You will hear a message saying the program has been set to record and then you will be returned to the program guide.
The icon is placed visually next to the program title to show it is set to record. To find out if a program is set to record or to cancel a scheduled recording, press the Select button on the program. If it is already set to record, then the option on the menu will be Cancel Scheduled Recording. You can press the Select button to cancel the scheduled recording or just press the button to go back to the program guide without cancelling the recording.
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Recording the program you are watching
To display a menu for recording a program or starting the Timeshift function, press the button twice or press the button while watching the program. You can select the following functions on the menu:
· Record Immediately starts to record the program you are watching.
· Timeshift Starts the Timeshift function.
· Stop Stops the recording or the Timeshift function that is running.
· Info Displays the details about the program you ware watching.
Scheduling recording from the program info window
Press the Select button while viewing a program to display the program info window. In the program info window, use the left and right directional buttons to select a broadcast scheduled program, and then press the Select button. To schedule a recording for the program, select Schedule Recording.
Changing the recording time
When recording a live program you can specify how long you want to record for. Press the down directional button to display the control bar at the bottom. Press the left or right directional buttons to move to Edit Recording Time, and then press the Select button. A slider scale appears and you will hear the recording time currently set. Use the left and right directional buttons to change the time, and then press the Select button. You will hear a menu that gives information about the recording time. To return to the program you are watching, press the button on the remote.
The maximum recording time differs depending on the capacity of the USB device.
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Viewing recorded programs
1. On the remote control, press the or button. 2. Use the directional buttons to move to the control pad. 3. Select either Schedule Manager or Recordings to access the Recording & Schedule Manager screen. To play a program, use the up and down directional buttons to move between program titles. Press the Select button to play the program or press the right directional button to move to a list of options. Use the up and down directional buttons to move between the options in this list. You can play, remove, delete the program, or view the program details. Select the Play option to play the program. The program will start. If you have watched part of this program before, you will get a pop-up menu on screen allowing you to Play (from start), Resume (from where you left off), or Cancel. Use the left and right directional buttons to move to the required option, and then press the Select button.
This function may not be supported depending on the model or geographical area.
Deleting a recorded program
You can delete any recorded program. 1. Go to the list of Recordings to delete a recorded program. 2. Use the up and down directional buttons to move to the recording you want to delete. 3. Press the right directional button to move to a list of 3 options. 4. Press the down directional button to move to the Delete option, and then press the Select button.
You will be asked if you want to remove the selected item. 5. Press the left directional button to move to the Delete button, and then press the Select button to delete the
program title. The program will be deleted and you will be returned to the list of Recordings.
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Using Smart Hub
Learn how to use Smart Hub to access apps, games, movies, and more.
Smart Hub
Use a variety of Smart Hub content offered by your Samsung TV. Some Smart Hub services are for pay services. To use Smart Hub, the TV must be connected to the network. Some Smart Hub features may not be supported depending on the service provider, language, or geographical area. Smart Hub service outages can be caused by disruptions in your Internet service.
Press the button. You are redirected to the Home Screen of the content you are currently using. Press the left directional button, and try moving the focus to other items. Use a variety of Smart Hub content, as follows: Privacy Choices, Search, Ambient, Art, Media, Menu.
Supported Smart Hub content may vary depending on the model and geographical area.
Using the Smart Hub Home Screen
On the leftmost part of the Smart Hub Home Screen is the static menu listed. You can quickly and easily use the listed menu items to access the main TV settings or external devices, search, and apps.
· Privacy Choices
From your TV, easily manage the privacy policy regarding services related to Smart Hub and verify how personal information is protected.
To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal
information. Without giving consent, you cannot use the additional features and services. You can view the entire text of
the Terms & Privacy by navigating to
(left directional button)
Settings All Settings General &
Privacy Terms & Privacy. Try Now
If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select
Reset Smart Hub (
(left directional button)
Settings Support Device Care Self Diagnosis Reset
Smart Hub). Try Now
· Search Search for channels, programs, movies, and apps offered by Smart Hub.
To use the Search service, make sure the TV is connected to a network.
This function may not be supported depending on the model or geographical area.
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· Ambient
Set your TV to display content you desire, such as the time or weather, when the TV is not used.
To return to TV mode from Ambient mode, press button to turn off the TV.
the left directional button
Media. Press the
This function may not be supported depending on the model or geographical area.
For more information, refer to "Using Ambient Mode."
· Art
When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content, such as artworks, photos, or to display the content.
This function is supported only in The Frame.
For more information, refer to "Using Art Mode."
·
Game
Play games from the TV screen by connecting a Controller to the TV. Configure settings to optimize the Controller and audio device for playing games.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Using Samsung Gaming Hub."
·
Media
View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music and sports apps, and use the apps from the TV.
For more information, refer to "About the Media Home Screen."
· Menu Manage external devices connected to the TV, and configure settings for various functions available on the TV.
For more information, refer to "About the Menu Home Screen."
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Launching the e-Manual
Open the user manual embedded in your TV.
(left directional button) Settings Support Open e-Manual
You can view the embedded e-Manual containing information about your TV's key features. Alternatively, you can download a copy of the e-Manual from Samsung's website (https://www.samsung.com). Words in blue (e.g., Internet) indicate a menu item.
The e-Manual's Home Screen contains 1 row of menu icons. Use the left and right directional buttons to move within a row. Press the Select button to open the section you want to read.
You can use the directional buttons on the remote control to use the functions on the top such as Search, Sitemap, and Index. The e-Manual contains a section called "Learn TV Remote" in "Accessibility Guidance". This is particularly useful for people who cannot easily see the buttons on the control or who are not clear what each button does. When you are viewing this section of the e-Manual, pressing the buttons on the remote control will not affect the TV.
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Using Bixby
Set Voice Assistant to Bixby. A guide to using Bixby to control your TV.
To use Bixby, your TV must be connected to the network and you must use the microphone on your Samsung Smart Remote.
To use Bixby, press and hold the button on the Samsung Smart Remote, say a command into the microphone on the remote, and then release the button to run Bixby.
This function may not be supported depending on the model or geographical area.
The existing functional specifications may be changed if Bixby is updated.
This function is available only if Voice Assistant is set to Bixby. ( Settings General & Privacy Voice Voice Assistant) Try Now
(left directional button)
The supported language may differ depending on the geographical area.
Settings All
Running Bixby
Press and hold the button on the Samsung Smart Remote. Bixby is activated in the listening mode, the Bixby icon appears at the bottom of the TV screen. Say a command, and then release the button. The TV provides feedback on how it understands the command, and then performs the commanded task.
If the TV does not understand the command, try again with more precise pronunciation.
This function may not be supported depending on the model or geographical area.
You can find a detailed description of the voice commands at Explore Bixby. Press the button. The Explore Now button appears at the bottom of the screen. Press the Select button to go to the Explore Bixby screen.
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TV Optimization
A walkthrough of Samsung's TV optimization settings to help you get the best picture for your unique needs.
Scroll to learn more!
Table of contents
How to Access All Settings............................................................page 3 Picture Settings......................................................................pages 4 - 5 Intelligent Mode............................................................................page 6 Smart Calibration....................................................................pages 7 - 8 Audio Settings..............................................................................page 9 Game Mode.................................................................................page 10 Game Bar.....................................................................................page 11 Self Diagnosis...............................................................................page 12
Samsung TV Optimization Guide
How To: Access "All Settings"
Samsung TVs feature a wide range of settings and adjustments that can be made to accommodate individual needs. Not all of the settings can be found through the Quick Settings menu, so it's important to know how you can access "All Settings". Follow the
steps shown below to access the full menu in a Samsung 2023 TV.
How to Access
1
2
From the Home screen, press left on the remote.
3
Navigate to and select Settings. 4
Select All Settings to bring up the full settings menu of adjustments.
Navigate through the menu by category to find the setting you need.
3
Samsung TV Optimization Guide
How To: Adjust Picture (Part 1)
Should you choose to manually adjust the picture rather than utilize Smart Calibration, you can explore preset modes or play around with image settings for custom quality.
Quick Settings
By navigating to "Picture" in the TVs menu, you can choose from one of four preset picture modes for quick adjustments:
· Standard: This is the Default mode that's suitable for most viewing environments.
· Dynamic: Best for rooms with a lot of natural lighting. It will make the picture and colors appear brighter.
· Movie / Filmmaker Mode: Normally used for watching movies, but you can also use these modes when you're in a dark or dimly-lit room.
Expert Settings
For the time where you can't put your finger on it, but something looks slightly off with your TV, select Expert Settings for advanced adjustments.
· Brightness: Adjust the overall picture brightness. The closer to 50, the brighter the picture.
· Contrast: Adjust the difference between the darkest and brightest areas between objects and their background. The closer to 50, the larger the difference.
· Sharpness: Adjust the outline sharpness of objects. The closer to 20, the sharper the object outline.
· Color: Adjust the chroma of a video. The closer to 50, the deeper the colors.
· Tint (G/R): Adjust the color tone. The higher the values, the redder or greener the video.
Note: these values are automatically adjusted when selecting a preset picture mode, enabling Intelligent Mode, or when using the Smart Calibration feature. If you are unsure how to adjust these settings for the optimal experience, utilize Smart Calibration to eliminate the need for manual adjustment.
4
Samsung TV Optimization Guide
How To: Adjust Picture (Part 2)
Expert Settings (Motion Smoothing)
Motion smoothing features eliminate ghosting and blurring that occurs from fast moving images. On Samsung TVs these settings are known as Picture Clarity. These motion
smoothing settings look great on live TV, like sporting events or parades, which are often filmed at 30 frames per second. Most movies, however, are filmed at 24 frames per second and may not be intended to be viewed with these features. When turned on, this may cause
the dreaded soap opera effect. Refer to the below information to change these settings
Setting Picture Clarity to Auto means motion smoothing automatically turns on and off based on the type of program being watched. To disable motion smoothing entirely, set this to off. Set this to custom to take full control of your motion.
· Blur Reduction: Reduces screen blur to optimize for fast-paced content like sports.
· Judder Reduction: Smooth out uneven or jumpy visuals.
· Clear Motion: Uses the LED Backlight to sharpen fastmoving images. (Causes the screen to dim)
· Noise Reduction: Eliminates distracting noise commonly found in low-definition signals.
Expert Settings (Color Tone)
Using the Color Tone feature within the expert settings allows you to quickly select an appropriate color tone according to the viewing situation. Cool colors feature a blue hue, whereas warm colors feature more of a pink hue. Select between Cool, Standard, Warm1,
and Warm2 based on your preference.
Cool
Standard
Warm
5
Samsung TV Optimization Guide
How To: Enable Intelligent Mode
"Set it and Forget It" 2023 TVs with Intelligent Mode enabled can analyze the TV's surroundings, ambient noise, the content you're watching, and your usage patterns to provide the best possible viewing experience. Whether you just have cartoons playing in the background or you're watching an action movie where you want to hear every detail,
the TV can automatically fine-tune its settings.
How to Access
1
2
Navigate to and select General & Privacy.
Navigate to and select Intelligent Mode Settings.
Intelligent Mode Settings
· Adaptive Picture / Adaptive Sound: To save time and eliminate the guess work, enable these settings to automatically provide the best picture quality and sound quality based off the environment and content.
· EyeComfort Mode: For easier viewing on the eyes, enable this setting to sync your TV with the sunrise/sunset so the TV can adjust the backlight accordingly.
· Active Voice Amplifier: Always hear what's being said as the TV can analyze ambient noise and provide optimal sound depending on the noise level it detects.
· Adaptive Volume: This feature analyzes your volume usage history and automatically adjusts to your preferred volume level while you are watching TV.
6
Samsung TV Optimization Guide
How To: Use Smart Calibration (Part 1)
Smart Calibration offers users a simple solution to improving picture quality by replacing expensive equipment and providing an easy to use option through SmartThings. This
feature automatically adjusts your Picture Quality settings to produce the most accurate picture quality based on international standards.
What you will need
Compatible 2022/2023 TV +
Android/iOS device 2019 or newer
Galaxy S, Note, Z Flip or Z Fold iPhone supporting Face ID
+ SmartThings App
How to Setup
1
2
30 Seconds (Basic) 10 Minutes (Pro)
Navigate to Expert Picture Settings and select Smart Calibration
3
Connect the TV to your SmartThings account by scanning the QR Code
Open the SmartThings App on your phone, then select your TV. With the device selected, navigate to and select Smart Calibration. You can then select the calibration option that is available for your TV and best suits your needs.
7
Samsung TV Optimization Guide
How To: Use Smart Calibration (Part 2)
You will be prompted to place the rear camera of your mobile device 1 - 3cm from the white rectangle area on the display device screen and select start. Then, hold your mobile device for more accurate results and wait for the calibration to finish.
Note: For Professional Mode, it is recommended to use a tripod within a dark room condition for more accurate picture calibration. It takes around 5 - 8 minutes or more.
For Basic Mode
For Professional Mode
Once the calibration process is complete, you are now ready to enjoy your TV to it's full potential. One the calibration is applied, you can easily access the newly adjusted
settings by changing the picture mode to Movie (Calibrated)
Pre Calibrated
Post Calibrated
8
Samsung TV Optimization Guide
How To: Adjust Audio
Quick Settings
By navigating to "Sound" in the TVs menu, you can choose from one of two preset sound modes for quick adjustments:
· Standard: Balanced sound where no tones are emphasized, such as the voices or bass.
· Amplify: Used to boost mid and high tones of the sound. This is useful when voices are difficult to understand.
Expert Settings (TV Speakers)
Within the sound menu, select Expert Settings. Now you can customize the following settings to make the experience right for you:
· Balance / Equalizer: Adjust to personal preference · Dolby Atmos: Set to ON if TV Speakers support Dolby Atmos
for a more immersive 3D sound experience · Auto Volume: Enable to prevent dramatic changes in volume
when changing between channels or sources · Sound Feedback: Volume of Audio cues when navigating
settings · Simultaneous Optical Output: Device connected via optical
connection always outputs sound
Expert Settings (External Device)
There are a few additional settings to note when using external audio devices. When using an eARC compatible audio device, be sure to turn on the HDMI-eARC Mode to take full advantage of the audio source. If you are unsure what to select for Digital Output Audio Format, it is best to leave it on Auto and let the TV do the work. If you are experiencing any delay with your external device, you can resolve the issue by adjusting the Digital Output Audio Delay.
9
Samsung TV Optimization Guide
How To: Adjust Game Mode Settings
When playing a video game, taking down an enemy requires speed and good visibility. Inconveniences like lag or a limited range of sight can make all the difference in the heat of battle. Samsung's Game Mode with the Game Bar 3.0 on 2023 QLED TVs gives you an
array of tools to make the most out of your games.
How to Access
1
2
Navigate to and select Connection.
Navigate to and select Game Mode Settings.
Game Mode Settings
With the Game Mode Settings on screen, you can manually turn Game Mode on and off, or select Auto and the TV will intelligently enable Game Mode, only when you need it.
· Virtual Aim Point: Show a virtual aim point on screen to always see what you are aiming at
· Surround Sound: Enable to experience intelligent, scenebased 3D surround sound for more immersive gameplay.
· Dynamic Black Equalizer: Analyzes dark scenes and detects moving objects within view, optimizing the black. Turn this closer to 5 to see more in games with dark environments.
· Game Motion Plus: Adjusts screen sharpness to optimize fast-moving images. See Motion Smoothing for more detail.
· Game Picture Expert: Adjust options specific to HDR gaming. Stay true to the game's original creative intent or let the TV enhance the content to maximize the visual impact.
10
Samsung TV Optimization Guide
How To: Access Game Bar
Game Bar 3.0 makes adjusting your games easier than ever. It will let you know how your games are performing, allow you to change the aspect ratio of the screen, and will even
let you zoom in on the Minimap so you always know where you are going.
How to Access
1
With Game Mode
enabled, press and hold
the Play/Pause button
on your Samsung Smart
Remote to launch the
Game Bar and adjust
your settings without
interrupting your
games.
Game Bar Settings
With the Game Bar launched, you can now adjust the following settings on the fly for an optimized gaming experience:
· Minimap Zoom: Zoom-in on the Minimap or a desired area of the screen
· Minimap Sharing: Play your game and watch the walkthrough at the same time.
· Virtual Aimpoint: Virtual aiming on the screen to assist in aiming in FPS game.
· Input Lag: Set the Input Lag status for playing games.
· Game Picture Mode: Change the Picture Mode based on genre. For example, you can set the picture genre to RTS (Real Time Strategy) if that's what you're playing.
· Ultrawide Game View: Change the screen ratio from 16:9 to Ultra wide (21:9 or 32:9). Note: The Screen Ratio can be changed only when the Ultra Wide resolution is supported on the game or the external device. The 21:9 and 32:9 screen ratios are only supported on certain games.
· Sound Output: Change the sound output device (e.g. TV speaker, soundbar, Bluetooth headset, etc.).
11
Samsung TV Optimization Guide
How To: Self Diagnosis
Experiencing issues with your Samsung TV? No need to worry, Samsung TV's includes Self Diagnosis tools to help solve video and sound issues. You can also test the Smart Hub network connection and run the Smart Hub reset functions.
How to Access
1
2
Navigate to and select Support.
3
Navigate to and select Device Care.
4
Select Self Diagnosis.
Choose the option that best describes the issue you are trying to resolve
Note: Should you require additional support, you can follow the same steps above to Request Support and receive additional solutions from Samsung.
12
-00
About the Samsung SolarCell Remote (Samsung Smart Remote)
The Accessibility Shortcuts button on your
remote provides easy access to the accessibility
functions on your TV.
For more information, refer to the next page.
1
Press and hold the Volume button to
display the Accessibility Shortcuts menu. 2
For battery recycling
3
go to call2recycle.org;
or call 1-800-822-8837
* CC/VD works the same as CC/AD. The marked name can be changed to CC/AD.
4
Solar Cell Expose to light when the remote is not in use. This will extend the remote's operating time.
USB port (C-type) for charging Used for quick charging. The LED on the front will light when charging. When the battery is fully charged, the LED will turn off.
The USB Cable is not provided.
Fire or explosion may occur, resulting in damage to the remote control or personal injury. Do not apply shock to the remote control. Be careful not to let foreign substances such as metal, liquid, or dust come in contact with the charging terminal of the remote control. When the remote control is damaged oryou smell smoke or burning fumes, immediately stop operation and then repair it at the Samsung service center. Do not arbitrarily disassemble the remote control. Be careful not to let infants or pets suck or bite the remote control. Fire or explosion may occur, resulting in damage to the remote control or personal injury.
Button (Power)
1 MIC / LED
(Voice Assistant)
(Settings Number - Color button) 2 Directional button (up, down, left, right) 3 Select
(Return) (Smart Hub) (Play/pause)
(Volume) (Channel) 4 Launch app button + (Pairing)
Description
Press to turn the TV on or off. For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to switch to the Media Home. Press and hold to turn off the TV completely.
Used as MIC when using voice recognition with the remote control. When charging the remote control via the USB port, the LED is lit if charging is in progress. When charging is complete, the LED is turned off.
Do not impact the MIC hole or use a sharp object to poke into the hole. Runs Voice Assistant. Press and hold the button, say a command, and then release the button to run Voice Assistant.
The supported Voice Assistant's languages and features may differ by geographical region.
[ Keep the remote more than 0.6 inches (15.24 mm) from yourface when using and speaking to Voice Assistant through the mic on the remote.
Each time you press this button, Settings menu / virtual numeric pad / Option pad with Color buttons are displayed alternately.
Use this button to access additional options that are specific to the feature in use. Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to
enter numeric values. Select numbers and then select Done or Enter Number to enter a numeric value. Use to change the channel, enter a PIN, enter a ZIP code, etc.
Use to navigate the menu or move the focus to highlight items on the Home Screen.
Selects or runs a focused item. When pressed while you are watching a broadcast program, detailed program information appears.
Press to return to the previous menu. When pressed for1 second or more, the running function is terminated. When pressed while you are watching a program, the previous channel appears.
Press to switch to the Home Screen.
When pressed, the playback controls appear. Using these controls, you can control the media content that is playing. To use Game Bar, press and hold the button in Game Mode.
Game Bar may not be supported depending on the model or geographical area.
Move the button up or down to adjust the volume. To mute the sound, press the button.
Move the button up or down to change the channel. To see the Guide screen, press the button. When pressed for1 second or more, the Channel List screen appears. Press and hold the button up or down to quickly change the channel.
Launch the app indicated by the button. Available apps may differ depending on the geographical area or contents provider.
If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.
Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless environmental conditions. The images, buttons, and functions of the Samsung Smart Remote may differwith the model or geographical area. The Universal Remote function operates normally onlywhen you use the Samsung Smart Remote that comes with the TV. It is recommended to use an original Samsung charger. Otherwise, it may cause performance degradation orfailure of
the product. In this case, the warranty service is not applicable. When the remote control does not work due to low battery, charge it by using the USB-C type port.
Using Accessibility Functions (may differ with model)
Accessing your TV's accessibility functions
The Accessibility Shortcuts button on your remote provides easy access to the accessibility functions on your TV. Press and hold the Volume button to display the Accessibility Shortcuts menu. Some functions may not appear depending on the access method.
Voice Guide Settings
You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust, information on current and upcoming programs, schedule viewing, other TV functions, various content in the Web Browser, and in Search.
You can configure the volume, speed, pitch, and level of the Voice Guide. The Voice Guide is provided in the language that is specified on the Language screen. English is always supported.
However, some languages are not supported by Voice Guide even though they are listed in the Language screen.
TV Background Volume
By default, the volume of the broadcast content is set to be low so that you can hear the voice guide clearly. When the content volume is too low while the voice guide is coming out, you can adjust the content volume.
Audio (Video) Description
You can activate an audio guide that provides an audio description of video scenes for the visually impaired. This function is only available with broadcasts that provide this service.
Caption Settings
Set Caption to On to watch programs with the captions displayed. Captions are not displayed by programs that do not support captions. This function has no relationship with the features for controlling subtitles of DVD or Blu-ray players. To control DVD or Blu-ray subtitles, use the subtitle feature of the DVD or Blu-ray player and the player's remote control.
Separate Closed Caption You can display the caption in the area separated from the broadcast screen.
Caption Mode Default / CC1 ~ CC4 / Text1 ~ Text4 Operates in either analog TV channel mode or when a signal is supplied from an external device to the TV. (Depending on the broadcast signal, the analog caption function may or may not work with digital channels.) Default / Service1 ~ Service6 / CC1 ~ CC4 / Text1 ~ Text4 Works with digital channels. These functions may not be available in digital caption mode depending on the broadcast.
Digital Caption Options You can change the font color, background color, size settings, and position, etc.
The foreground and background colors and opacity settings cannot be the same. The Position function is activated only for programs that support broadcast captions.
Sign Language Zoom Settings
You can zoom in the sign language screen when the program you are watching provides it. First, set Sign Language Zoom to On, and then select Edit Sign Language Zoom to change the position and magnification of the sign language screen.
Sign Language Guide Settings
Provides a description of menu items with sign language.
Learn TV Remote
This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control. When this function is activated, you can press a button on the remote control and the TV will tell you its name. Press the (Return) button twice to exit Learn TV Remote.
Learn Menu Screen
Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select.
Picture Off
Turn off the TV screen and provide only sound to reduce overall power consumption. When you press any button on the remote control with the screen off, the TV screen is returned to on.
Multi-output Audio
You can turn on the TV speaker and a Bluetooth device at the same time. When this function is active, you can set the volume of the Bluetooth device higher than the volume of the TV speaker.
This function may not be supported depending on the model or geographical area.
High Contrast
You can change major service screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.
Zoom Menu and Text
You can enlarge the size of the font on the screen. To activate, set Zoom Menu and Text to On.
Grayscale
You can change the color of the TV screen to a black and white tone to sharpen blurred edges caused by colors. If Grayscale is on, some Accessibility menus are not available. This function may not be supported depending on the model or geographical area.
Color Inversion
You can invert the colors of the text and background for the setting menus displayed on the TV screen to make it easier to read them.
If ColorInversion is on, some Accessibility menus are not available. This function may not be supported depending on the model or geographical area.
Remote Button Repeat Settings
You can configure the operation speed of the remote control buttons so that they slow down when you continually press and hold them. First, set Slow Button Repeat to On, and then adjust the operation speed in Repeat Interval.
Magnification
Enlarge the screen to make the picture or text bigger. You can adjust the zoom level or move the zoom area.
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for period of:
I Categories LCD/LED TV
Parts 1 Year
Labor 1 Year
Size 42" and Larger 40" and Smaller
Service Carry-In orln Home
Carry-In
· For commercial use, the warranty is 90 Days Parts and Labor. This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG orSAMSUNG's authorized service center. SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer. Certain products are eligible for In-home service at Samsung's discretion. To receive in-home service, the product must be unobstructed and accessible to service personnel. If during in-home service, repair cannot be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, SAMSUNG may elect, at our option, to provide for transportation of our choice to and from a SAMSUNG authorized service center. Otherwise, transportation to and from the SAMSUNG authorized service center is the responsibility of the purchaser. This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exteriorfinishes; accidents, abuse, neglect, fire, water, lightning orother acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book; reception problems and distortion related to noise, echo, interference or other signal transmission and delivery problems; or brightness related to normal aging orany other issues if the TV is used for commercial or non-normal consumer use. SAMSUNG does not warrant uninterrupted orerror-free operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECTTO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNTTHAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER'S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc. 85 Challenger Road
Ridgefield Park, NJ 07660-2112 1-800-SAMSUNG (726-7864) -www.samsung.com
The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED FROM UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE PROHIBITED. For a list of Samsung authorized retailers, please go to: http://www.samsung.com/us/peaceofmind/authorized_resellers. html.
I Ill IIIIIIIIIIIIIIIIIIIII IIIIIIIIII IIll IIll
BN68-10628A-OO
IMPORTANT SAFETY PRECAUTIONS
If a television is not positioned in a sufficiently stable location, it can be potentially hazardous due to falling. Many injuries, particularly to children, can be avoided by taking simple precautions such as: Placing the television on a platform, stand, cabinet, table or other surface which is:
- recommended by Samsung or sold with the product; - secure and stable; - sufficiently wider in the base than the base measurement of the
television; - strong and large enough to support the size and weight of the
television. Positioning the television close to the wall to avoid the possibility of the television falling when pushed. Ensuring your television is installed by an authorized Samsung installer. Following the instructions for wall mounting in the installation manual and using the mounting equipment supplied by Samsung. Placing the television toward the back of the furniture or surface on which it is placed. Ensuring that the television does not hang over the edge of the furniture or surface on which it is placed.
Not hanging anything from or on the television. Anchoring both the television and the furniture on which it is placed to a suitable support especially in the case of tall furniture, such as cupboards or bookcases which exceed one metre in height. This can be done by using sturdy brackets, safety straps or mounts that are made specifically for flat screen televisions. Not placing any material between the telev ision and the furniture on which it is placed. If the furniture on which the television is placed has drawers, cabinets or shelves under the television, taking steps to prevent children from climbing, such as installing safety latches so the doors cannot be opened. Keeping pets away from the television. Educating children about the dangers of climbing on furniture to reach the television or its control.
Failure to take these safety precautions may ca use the television to fall from the stand or mounting equipment, causing damage or serious injury.
111111111111111IIIIIIIIIII II II IIII II IIII Ill
BN68-09371 B-04
Important Safety Instructions (UL Only)
1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings, install in accordance with
the manufacturer's instructions. 8. Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or groundingtype plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11. Only use attachments/accessories specified by the manufacturer.
12. Use only with cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
A WARNING
To prevent damage which may result in fire or electric shock hazard, do not expose th is appliance to rain or moisture.
Ventilation
Do not place the apparatus in a rack or bookcase. Ensure that there is adequate ventilation and that you've followed that manufacturer's instructions for mounting and installation.
Wiring the Mains Power Supply Plug (UK Only)
IMPORTANT NOTICE
The mains lead on this equipment is supplied with a moulded plug incorporating a fuse. The value of the fuse is indicated on the pin face of the plug and, if it requires replacing, a fuse approved to BSl1362 of the same rating must be used. Never use the plug with the fuse cover omitted if the cover is detachable. If a replacement fuse cover is required, it must be of the same colour as the pin face of the plug. Replacement covers are available from your dealer. If the fitted plug is not suitable for the power points in your house or the cable is not long enough to reach a power point, you should obtain a suitable safety approved extension lead or consult your dealer for assistance. However, if there is no alternative but to cut off the plug, remove the fuse and then safely dispose of the plug. Do NOT connect the plug to a mains socket as there is a risk of shock hazard from the bared flexible cord.
IMPORTANT
The wires in the mains lead are coloured in accordance with the following code: BLUE - NEUTRAL BROWN - LIVE As these colours may not correspond to the coloured markings identifying the terminals in your plug, proceed as follows: The wire coloured BLUE must be connected to the terminal marked with the letter N or coloured BLUE or BLACK. The wire coloured BROWN must be connected to the terminal marked with the letter L or coloured BROWN or RED.
A WARNING
DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL, WHICH IS MARKED WITH THE LETTER E OR BY THE EARTH SYMBOL, OR COLOURED GREEN OR GREEN AND YELLOW.
Regulatory Compliance Statements
USA
FCC Supplier's Declaration of Conformity
Responsible Party- U.S. Contact Information:
Samsung Electronics America, Inc. 85 Challenger Road. Ridgefield Park, NJ 07660 Phone: 1-800-SAMSUNG (726-7864)
FCC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Class B FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.
A WARNING
User must use shielded signal interface cables to maintain FCC compliance for the product.
Provided with this monitor is a detachable power supply cord with IEC320 style terminations. It may be suitable for connection to any UL Listed personal computer with similar configuration. Before making the connection, make sure the voltage rating of the computer convenience outlet is the same as the monitor and that the ampere rating of the computer convenience outlet is equal or exceeds the monitor voltage rating. For120 Volt applications, use only UL Listed detachable power cord with NEMA configuration 5-15P type(parallel blades) plug cap. For 240 Volt applications use only UL Listed detachable power supply cord with NEMA configuration 6-15P type (tandem blades) plug cap. This television receiver provides display of television closed captioning in accordance with Section 15.119 of the FCC rules. (TV broadcast receivers with picture screens 13 inches or larger in diameter models only)
(Applicable to tuner-included models only)
This television receiver provides display of television closed captioning in accordance with Section 15.119 of the FCC rules.
User Information
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. If necessary, consult with your dealer or an experienced radio/television technician for additional suggestions. You may find the booklet called How to Identify and Resolve Radio/TV Interference Problems helpful. This booklet was prepared by the Federal Communications Commission. It is available from the U.S. Government Printing Office. Washington, DC 20402, Stock Number 004-000-00345-4.
CANADA
Canadian Caution
This equipment contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.
This equipment and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter. L'emetteur/recepteur exempt de licence contenu dans le present appareil est conforme aux CNR d'lnnovation, Sciences et Developpement economique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisee aux deux conditions suivantes : 1. l.'appareil ne doit pas produire de brouillage;
2. L'appareil doit accepter tout brouillage radioelectrique subi, meme si le brouillage est susceptible d'en compromettre le fonctionnement.
Cet appareil et ses antennes ne doivent pas etre installes ou utilises conjointement avec d'autres antennes ou emetteurs. The equipment could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology.
ICES-003 Class B Notice -Avis NMB-003, Classe B
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numerique de la classe Best conforme a la norme NMB003 du Canada.
Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Declaration d'exposition aux radiations:
Cet equipement est conforme aux limites d'exposition aux rayonnements IC RSS-102 etablies pour un environnement non controle. Cet equipement doit etre installe et utilise avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
TAIWAN
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KOREA
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JAPAN
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MEXICO
La operaci6n de este equipo esta sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operaci6n no deseada .
[ENERGY STAR]
ENERGY STAR qualified model only - Your Samsung product is ENERGY STAR qualified
in its factory default setting. Change to certain features, settings and
-z
iiliiU4it·Jil
functionality in this product can change the power
consumption, possibly beyond the limits required
for ENERGY STAR qualification.
- Environmental Protection Agency and Department of Energy.
ENERGY STAR is a joint program of the Government agencies,
designed to promote energy efficient products and practices.
Refer to www.energystar.gov for more information of the ENERGY STAR Program .
ENERGY STAR qualifi ed model only
(Applicable to Thin Client models only)
As an ENERGY STAR® Partner, SAMSUNG has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
- The ENERGY STAR Program has been to reduced gree nh ouse gas emissions and save energy through voluntary labeling.
- Power management setting of th is product have been enabled by default, and have various timing setting from 1 minutes to 5 hours.
- The product can wake with a button press on the chassis from sleep mode.
ENERGY STAR qualified model only (The other models)
- As an ENERGY STAR Partner, Samsung has determined that this product or product models meets the ENERGY STAR guideline for energy efficiency.
BRAZIL
Pilhas e bateri as, ap6s seu uso, nao devem ser jogadas em lixo comum.
a Para evitar riscos sau de humana e ao meio ambient e, realize o descarte
ambientalmente adequado, em um Servi~o Autorizado Samsung.
EUROPE
Recycling Information (Take-back offer)
For recycling information for our pro duct and packaging, please contact the company corresponding to your region of residence. For those who reside in other countries, please contact a nearest local Samsung dealer for recycling information for the products to be treated in environmentally acceptable way. The information of Regional Takeback Schemes can be found at Samsung's web-site: http://www.samsung.com/recycling_compliance
European consumer can find take-back information below:
https://www.sa msu ng .com/u k/susta inabi lity/envi ran ment/ environment-data/
For information on Samsung's environmental commitments and productspecific regulatory obligations, e.g. REACH, WEEE, Batteries, visit: www.samsung.com/uk/aboutsamsung/sustainability/environment/ our-comm itment/data/ (lta ly: http://www.sa msu ng.com/it/a boutsa msu ng/susta ina bi lity/ environment/our-commitment/data/)
Ecodesign requirements for external power supplies: Information requirements (Adapter applied model only)
www.samsung.com/g loba l/ecodesig n _component
Correct Disposal of This Product (Waste Electrical & Electronic Equ ipment)
-
(Applicab le in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. cha rger, headset, USB cable) should not be disposed of with other household waste at t he end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or thei r local government office, for details of where and how they can take these items for enviro nmentally safe recycling.
Business users should contact their supplier and check the te rms and conditions of the pu rchase contract. This product and its electronic accesso ries should not be mixed with other commercial wastes for disposal.
Cet appareil, ses accessoires,
piles et cordons se recyclent
REPRISE
A DEPOSER
A DEPOSER
t i ) TITI A LA UVRAISON EN MAGASIN EN DECHETERIE
OU
OU ~
Points de collecte 5ur www.quefairedemesdechets.fr Privilegiez ta reparation ou le don de votre appareil I
USA
CALIFORN IA USA ON LY (Applicable for networking models only.) This Perchlorate warning applies only t o primary CR(Manganese Dioxide) Lithiu m coi n cells in the product so ld or distributed ONLY in California USA "Perchlo rate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate."
Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung .com/recycling Or call, 1-800-SAMSUNG
Lt. WARNING: Cancer and Reproductive Harm - www. P65Warnings.ca.gov.
TURKIYE
Orunun enerji etiketi ile ilgili detayl1 bilgiye ula~mak i~in: (1) https://www.samsung.com/global/ecodesign-'energy web sitesini
ziyaret edin (2) Enerji etiketi Uzerinde bulunan UrUn kodunu sayfadaki arama
bblUmUne yazin (3) Enerji etiketi ile ilgili bilgilere ula~abilirsiniz
AEEE Yonetmeligine Uygundur
HAR iCi GU~ KAYNAKLARI i~iN ~EVREYE DUYARLI TASARIM GEREKLILIKLERI : BILGI GEREKSINIMLERI (Yaln 1zca adaptor uygulanan model) www.samsung.com/global/ecodesign_component
INDIA This product is RoHS compliant.
-
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from ot her types of waste and recycle them responsibly to promote the sustainable reuse of materia l resources. For more information on safe disposal and recycling visit our website www.samsung .com/in or contact our Helpli ne numbers-7800 40 SAMSUNG(7800 40 7267864) (Toll-Free)
[World Wide]
The PVC Free (except for accessory cables) logo is the self-declared trademark of Samsung.
* Accessory cables: signal cables and power cords
PVC Free(Q!jAiJA72.J 7'JJOl"§"-R- Jil2.l)£.JJ.-e 'aAr2.I }:f7f .':1'2:! f.3'EdLIC * Q!jAiJA72.J 7'JJOl"§"-R-: :zt-% Signal Cable, Power Cord-§-
For the One Connect or One Connect Mini suppo rted models, when the TV is connected to an external device such as a DVD/BO player or a set-top box via HDMI, power sync mode will be automatically activated. In this power sync mode, TV continues to detect and connect external devices via HDMI cable. This function can be deactivated by removing HDMI cable of connected device.
[Monitor only]
Main processor(s) or system on a chip (SOC), All internal and external
power supplies and/or 1/0 connectors and external power connection
can be upgradeable, repairable or replaceable within 5 years from the date of product purchase, which may incur charges.
Main processor(s) or system on a chip All internal and external power supplies 1/0 connectors and external power connection
Upgradeable Repairables Replaceable
Yes
No
Yes
No
Yes
Yes
No
No
Yes
References
Acrobat Distiller 22.0 (Windows)
P65Warnings.ca.gov
Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
Samsung Checkout on TV
Homepage | ENERGY STAR
quefairedemesdechets.fr
Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
Samsung Account
Samsung Open Source