LG xboom Glücksgefühle Festival Ticket Promotion Terms and Conditions

General Terms and Conditions

1. Organizer: The organizer of the promotion "LG xboom buy & win GLÜCKSGEFÜHLE Festival Tickets" is LG Electronics Deutschland GmbH, Alfred-Herrhausen-Allee 3-5, 65760 Eschborn (hereinafter referred to as "Organizer").

2. Agreement to Terms: By participating in this promotion, the participant agrees to these terms and conditions.

3. Eligibility: Only private individuals who are 18 years or older at the time of participation and have purchased an eligible LG xboom product (see Section 5) within the promotion period from August 1, 2025, to August 31, 2025, are eligible to participate ("eligible persons"). Participants can inquire about participating dealers by contacting xboomtickets@lge.com. The recipient of the proof of purchase is also decisive for participation; the proof of purchase must be issued to a private individual. Retailers and wholesalers, even if acting on behalf of participant communities, are not eligible. Purchases made through online auction platforms, purchases of used devices, B-stock items, and purchases from private individuals acting in their commercial or independent professional capacity are excluded. Purchases made through a damage-settling insurance, even if only covering partial amounts, are also excluded. Proof of purchase must be issued by a dealer; proofs of purchase from partner portals are not eligible. The Organizer reserves the right to allow or prohibit the combination of two parallel promotions in which LG Electronics is significantly involved. The promotion is valid only for in-stock or immediately available eligible devices. Each household can participate in the promotion for private use only and with a maximum of one eligible device (see Section 5).

Among all successful registrations (i.e., submissions of a valid proof of purchase to xboomtickets@lge.com) during the period August 1, 2025, to August 31, 2025, the 10 winners will be drawn on September 1, 2025. A total of 10 x 2 Full Weekend Festival Tickets, including Full Weekend Camping Tickets for the Glücksgefühle Festival 2025 from September 11, 2025, to September 14, 2025, at Hockenheimring will be drawn. Further information about the festival can be found at: www.gluecksgefuehle-festival.de. The conditions of the festival organizer for the execution of the festival also apply. The festival organizer is solely responsible for the execution of the festival, including camping.

4. Incomplete Submissions: Participants who submit incomplete proof of purchase will be excluded from the draw.

5. Eligible Products: The following products with the following model codes and EAN numbers are eligible for participation ("eligible devices"):

• LG xboom Grab by will.i.am | Model Code GRAB.AEUSLBK | EAN 8806096327388
• LG xboom Bounce by will.i.am | Model Code BOUNCE.AEUSLBK | EAN 8806091940926
• LG xboom Stage 301 by will.i.am | Model Code STAGE301.AEUSLBK | EAN 8806096327487
• LG xboom Buds White by will.i.am | Model Code BUDS.AEUSLWH | EAN 8806096327333
• LG xboom Buds Black by will.i.am | Model Code BUDS.AEUSLBK | EAN 8806096327326
• LG xboom DXL7T | Model Code LG DXL7T.DEUSLLK | EAN 8806096397985

The model code, EAN number, and description of the participating product are printed on the device packaging.

6. Verification of Eligibility: It is the participant's responsibility to verify in advance whether a dealer sells an eligible device participating in the promotion. Accordingly, the model code of the respective device should be checked for consistency with the model code and EAN listed in Section 5. This is particularly important when purchasing an eligible device online, where participants cannot personally verify before concluding the purchase contract that the device has a model code that entitles it to participate in the promotion. Identical devices with different model codes are not eligible for this promotion. LG reserves the right to examine individual devices in detail and, if necessary, to request further proof (images of the serial number, receipts, etc.). Failure to comply may result in LG rejecting the application. This also applies if the prize has already been shipped. In such cases, the participant must return the prize.

7. Promotion Period: The promotion runs from August 1, 2025, 0:00 AM to August 31, 2025, 11:59 PM ("Promotion Period"). The proof of purchase must be sent by August 31, 2025, 11:59 PM to xboomtickets@lge.com. The promotion is only valid for in-stock or immediately available eligible devices.

Current information on the status of the promotion can be viewed at www.lg.de/Gluecksgefuehle.

8. Purchase and Ownership: To participate in the promotion, the eligible person must purchase an eligible device (see Section 5) during the promotion period and become the final owner of the device. The date of the proof of purchase or, for online purchases, the order date on the order confirmation, as well as the model indicated therein, and the submission of the proof of purchase within the promotion period (August 1, 2025, to August 31, 2025) are decisive for participation.

9. Prize Draw Entry: The eligible person automatically enters the prize draw after successfully submitting the proof of purchase. To participate in the promotion, the participant must send an email with a valid proof of purchase attached to xboomtickets@lge.com. Proof of purchase can only be submitted during the period from August 1, 2025, to August 31, 2025.

10. Late Delivery: If the participant receives their eligible device after August 31, 2025, but purchased it before August 31, 2025, they can still submit the receipt. Emails received after the registration period (August 31, 2025) cannot be considered.

11. Termination of Promotion: In addition to the cases mentioned in Sections 7-10, the Organizer is entitled to terminate the promotion prematurely if proper execution of the promotion cannot be guaranteed due to technical and/or legal reasons.

12. Household Limit: Only one participation per household is allowed. An independent household is defined as a residential unit with a separate entrance and doorbell.

13. Contract Reversal: If the purchase contract for an eligible device is reversed within 6 months of the contract conclusion, for any reason, the claim to receive the prize expires, and the participant must provide compensation equivalent to the value of the prize received.

14. Disqualification: The Organizer is entitled to exclude participants who are suspected of violating the terms and conditions, providing false or fraudulent information, manipulating the promotion, or participating more often than permitted. Manipulation of proof of purchase data and order confirmations is punishable and may lead to prosecution. The Organizer reserves the right to examine submitted documents in cases of suspicion and, if necessary, to request proof from participants. In such cases, the Organizer is entitled, even retroactively, to reclaim a prize that has already been sent. The assertion of claims for damages remains reserved.

15. Limitation of Liability: The Organizer is liable only for damages caused intentionally or by gross negligence by themselves, their legal representatives, or vicarious agents, or by the breach of essential obligations within the scope of the promotion (so-called cardinal obligations). Essential obligations are those whose fulfillment is necessary to achieve the objective of the promotion. In these cases, liability is limited to the foreseeable, typically occurring damage. The Organizer's liability for damages arising from injury to life, body, or health remains unaffected. The festival organizer is solely responsible for the execution of the festival, including camping. The festival organizer is Glücksgefühle Entertainment GE GmbH, Alter Markt 20-22, 50667 Cologne. Further information can be found at https://gluecksgefuehle-festival.de/festival.

16. Severability Clause: If a provision of these terms and conditions becomes wholly or partially invalid, the validity of the remaining provisions shall not be affected. An invalid provision shall be replaced by one that is compatible with applicable law and most closely approximates the content of the invalid clause. The same applies to any gaps in regulation.

17. Governing Law: The laws of the Federal Republic of Germany apply.

Data Protection Information

The processing of data is carried out by LG Electronics Deutschland. The Organizer's Data Protection Officer can be reached at dpo-eu@lge.com or by post at our postal address with the addition "Data Protection Officer".

You have the right to access your stored data at any time. Furthermore, you have the right to have your data corrected, blocked, or deleted, and to have your provided data transferred, provided the legal requirements are met. You can revoke your consent to the storage and use of the collected data at any time with effect for the future by contacting dpo-eu@lge.com.

Please contact our Data Protection Officer directly regarding the assertion of your rights. You can also lodge a complaint with a supervisory authority at any time. The supervisory authority responsible for the Organizer is: Hessian State Data Protection Commissioner, Postfach 3163, 65021 Wiesbaden.

Your personal data, which you provide to us as part of your participation in the promotion (first and last name, email address, telephone number, model designation and serial number, date of purchase and purchase price, as well as a copy of the original proof of purchase with the date of purchase), will only be collected, processed, and used for the purpose of carrying out the promotion. The data will be passed on to third-party service providers integrated in a data protection-compliant manner for the execution of the promotion, including the dispatch of prizes, if necessary. The processing of data is based on your consent according to Art. 6 Para. 1 S.1 Letter a GDPR and according to Art. 6 Para. 1 S.1 Letter b GDPR, as data processing is necessary for the execution of the promotion. After the promotion is completed, all stored data will be deleted.