Dell Speakerphone SP3022

Introduction

The Dell Speakerphone SP3022 is designed to enhance your communication experience with quick access to essential control functions.

Contents

• What's in the box
• Views
• Setting up your speakerphone
• Setting up your speakerphone with a monitor
• Set your speakerphone as default sound device in Windows 10/11
• Features
• Using Microsoft Teams with your speakerphone
• Button and LED behavior
• SP3022's button behavior on some popular communication software
• Dell Peripheral Manager
• Troubleshooting
• Specification
• Statutory information
• Getting Help

What's in the box

The package includes:

• Speakerphone
• USB-C to USB-A adapter
• User Documentation (Quick Start Guide, Safety, Environmental and Regulatory information)

A visual representation shows the speakerphone and the USB-C to USB-A adapter.

Views

Front view

The front of the speakerphone features the following controls and indicators:

• Microsoft Teams button
• Answer/ End/ Reject* call button
• Volume down button
• Volume up button
• Mute/Unmute button
• LED indicator

Back view

The back of the speakerphone has a USB-A plug connected to a USB-C to USB-A adapter.

Setting up your speakerphone

1. Gently unwind the cable from the cable holder on the back of the speakerphone.
2. Dislodge the USB-A connector from the adapter as required. A caution is noted against bending the cable at a sharp angle, which could cause damage.
3. Connect the cable to a USB-A port or USB-C port on your computer. Visuals illustrate connecting to both USB-A and USB-C ports.

Setting up your speakerphone with a monitor

Connect the speakerphone cable to the USB-A port or USB-C port on your monitor.

1. Connect to the USB-A port of the Dell monitor.
2. Connect to the USB-C port of the Dell monitor.

Note: If the speakerphone is not detected, check if the upstream cable is connected from your computer to the Dell monitor.

Set your speakerphone as default sound device in Windows 10/11

Follow these steps to set the speakerphone as the default sound device:

1. Go to Settings.
2. Go to System > Sound.
3. On the right pane, select the desired device from the drop-down list for both output and input devices.

a. Set output device: Select 'Echo Cancelling Speakerphone (Dell Speakerphone SP3022)' under Output.

b. Set input device: Select 'Echo Cancelling Speakerphone (Dell Speakerphone SP3022)' under Input.

Alternative method:

1. Click the sound volume icon in the system tray.
2. Click the up arrow next to the current audio device.
3. Choose 'Echo Cancelling Speakerphone (Dell Speakerphone SP3022)' from the list.

To open the classic Sound options in Windows 10:

1. Press Win + R to open the Run dialog.
2. Type or paste Mmsys.cpl and press Enter.
3. In the Sound applet, select the desired device and click 'Set Default'.

Features

The Dell Speakerphone SP3022 offers quick access to essential control functions for managing calls.

Using Microsoft Teams with your speakerphone

• Answer incoming Teams calls: Press the Answer/ End/ Reject call button.
• Reject incoming Teams calls: Long press the Answer/ End/ Reject call button for one second.
• End Teams calls: Press the Answer/ End/ Reject call button.
• Making Teams calls: Press the Teams button to bring the Teams app to the main screen, then start a call through the Teams application on your computer.
• Adjusting the volume: Press the Volume up button to increase volume or the Volume down button to decrease volume. An audio prompt tone is heard when adjusting volume.

Button and LED behavior

• Powered on/plugged in: LEDs light up for 3 seconds.
• Teams Active/Notifications: Teams LED lights up white when Teams is active. Teams LED blinks when receiving Teams notifications.
• Incoming, Pickup, Active, Hang Up Call: Answer call LED blinks green when receiving a call, lights up green during the call, and turns off when the call ends.
• Mute/Unmute: Mic. LED lights up red when the mic is muted and turns off when the mic is on.
• Volume up/down: Volume up/down LED lights up white when the respective button is pressed.

SP3022's button behavior on some popular communication software

The Dell Speakerphone SP3022 buttons generally work as intended with Microsoft Teams. The table below outlines the button behavior for other popular communication software:

Notes:

• OK*: Mute/Unmute button works as intended, but status may not sync with the app interface.
• OK**: Answer/End/Reject Call button has two states: Reject call (long press for one second) and End ongoing call (via Zoom app only).
• X*: Can only end call by short press on Teams button; cannot reject call.

Dell Peripheral Manager

What is Dell Peripheral Manager?

The Dell Peripheral Manager application allows users to manage and set up various Dell Peripherals connected to their computer, customize device settings, and access additional features.

Installing Dell Peripheral Manager

The software can be installed manually by checking for updates or by visiting www.dell.com/support/dpem. For more details on the application and its customizations, refer to the User Guide for Dell Peripheral Manager available at www.dell.com/support.

Troubleshooting

Problems and Possible Solutions

Specification

Specifications

Operating and environmental specifications

Statutory information

Warranty

Dell-branded products come with a 3-year limited hardware warranty. If purchased with a Dell system, the system's warranty applies.

For U.S. customers: Your purchase and use of this product are subject to Dell's end-user agreement, available at www.dell.com/terms, which includes a binding arbitration clause.

For European, Middle Eastern and African customers: Dell-branded products are subject to national consumer legal rights, retailer sale agreements, and Dell's end-user contract terms. For additional warranty details, visit www.dell.com, select your country, and navigate to the 'terms and conditions' or 'support' links.

For non-U.S. customers: Dell-branded products are subject to national consumer legal rights, retailer sale agreements, and Dell's warranty terms. For additional warranty details, visit www.dell.com, select your country, and navigate to the 'terms and conditions' or 'support' links for warranty terms.

Getting Help

Contacting Dell

Dell offers various online and telephone support and service options. Availability may vary by country and product.

To contact Dell for sales, technical support, or customer service:

1. Visit www.dell.com/support.
2. Select your support category.
3. Verify your country or region in the 'Choose a Country/Region' drop-down list.
4. Select the appropriate service or support link.

Note: If you do not have an active internet connection, contact information can be found on your purchase invoice, packing slip, bill, or Dell product catalog.