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Cync Product Support Help Center
Installation Guide for Cync models including: Ceiling Fan Smart Switch
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GE 93128847 0043168522434 White
File Info : application/pdf, 21 Pages, 948.55KB
DocumentDocumentCeiling Fan Smart Switch Installation Guide WARNING: RISK OF ELECTRIC SHOCK This product installation requires handling 120 volt wiring. Follow each step carefully. If any concerns handling wiring, hire a qualified electrician. Ensure all work meets local and federal regulations. WARNING: This control Must Be Installed With an External Isolating Wall Control/Switch in series with the ungrounded conductor, providing an air gap as per National Electrical Code (NEC) ANSI/NFPA 70 article 404, and Canadian Electric Code, Part 1 (CEC). AVERTISSEMENT: RISQUE DE CHOC ÉLECTRIQUE Cette installation du produit nécessite la manipulation d'un câblage de 120 volts. Suivez attentivement chaque étape. En cas de problème de manipulation du câblage, engagez un électricien qualifié. Assurez-vous que tous les travaux sont conformes aux réglementations locales et fédérales. AVERTISSEMENT: cette commande doit être installée avec un isolant externe Commande / interrupteur mural en série avec le conducteur non mis à la terre, fournissant un espace d'air selon le National Electrical Code (NEC) ANSI / NFPA 70 article 404 et Code canadien de l'électricité, partie 1 (CEC). Simple DIY set up STEP 1 Download the Cync App onto your smartphone STEP 2 Install your Ceiling Fan Smart Switch STEP 3 Add your Smart Switch to the Cync App For set up help, visit support.gelighting.com or call 1-844-302-2943 GE and C by GE are trademarks of General Electric Company. Used under trademark license. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google and other related marks and logos are trademarks of Google LLC. Compatibility Requirements Rating 120 V AC 60 Hz Neutral wire is required (wire is usually white or grey) Ground wire is required (wire is usually green, green with a yellow stripe, or copper) Wi-Fi 802.11 b/g/n @ 2.4 G HZ is required Fan control & light must be on separate switches Pull chain must be set at full speed Let's Do It INCLUDED Switch Faceplate Bracket/Cover 4 Wire Nuts Wire Labels Line Load Ground YOU'LL NEED 4 Phillips Mounting Screws Neutral PhillipscS rewdriver Needle Nose Pliers (recommended) Voltage Tester (recommended) You Got This! And we're here to help. For in-depth instructional videos and a guided tour through the installation, go to support.gelighting.com For technical support, call 1-844-302-2943 NOTE: Please make sure your system is up-todate, and you update the firmware when prompted for the best experience. BEFORE YOU DO ANYTHING: Turn off the power! ON OFF STEP 1 Turn off the power for the switch location at the circuit breaker box. STEP 2 Test existing switch by toggling switch on/off, ensuring lights do not turn on. STEP 3 Now, follow these setup steps for a single gang switch. Remove your old switch STEP 1 Remove the existing wall plate and switch from the wall. STEP 2 Use voltage tester on the black wires to confirm power to the switch is off (recommended). STEP 3 Before disconnecting the wires from the wall, label each with the provided wire labels. Neutral and ground wires are required. If you don't have either wire, the Cync Ceiling Fan Smart Switch is not compatible. STEP 4 Disconnect wires and remove existing switch. Line Load Ground Neutral Line Wire Labels Load Ground Neutral Connect the wires STEP 1 Connect the neutral (white) wire on the switch to the neutral (white label) wire from the wall. STEP 2 The line and load wires are interchangeable. Connect either black wire on the switch to the line (black label) wire from the wall. STEP 3 Connect the other black wire on the switch to the load (black label) wire on the wall. STEP 4 Connect the ground (green) wire on the switch with the ground (green label) wire from the wall. Attention: Incorrectly connecting the Neutral or Ground wire from the wall to the Line or Load wire on the switch will damage the product. USING WIRE NUTS 1. Insert wires into wire nut. 2. Turn wire nut clockwise. 3. Pull gently on wires to test connection. Neutral Line Ground Load 3/4 inch Fit wires into wall box Load STEP 1 Neatly push the wires back Ground into the box, rotating the Line switch so it's oriented according to the image. Neutral Secure the switch STEP 1 Using a Phillips screwdriver and the screws provided, secure the switch to the wall until level and flush. STEP 2 Screw on the faceplate bracket, then snap the faceplate cover onto the bracket. USING EXISTING WALL PLATE (optional) The switch fits standard paddle-style wall plates. If using the existing wall plate, skip STEP 2 and reinstall your wall plate. Turn the power back on ON OFF STEP 1 After the switch is secured and faceplate mounted, turn the power back on at the circuit breaker box. STEP 2 At the switch, the LED indicator will flash blue indicating the device is wired correctly and is in setup mode. Light ring will flash blue until the switch is added to the Cync App. Light ring will flash red when Wi-Fi is disconnected. Light ring will not illuminate if wired incorrectly TROUBLESHOOTING IF FAN DOESN'T TURN ON: 1. Check that power to the switch is on at the breaker. 2. Turn power off at the breaker, return to the switch to confirm the wires are securely and properly wired according to the installation guide. 3. Go to gelighting.com/cync for more troubleshooting. Congratulations! You've completed the Ceiling Fan Smart Switch installation Enable your voice assistant SET UP VOICE CONTROL Easily connect your Smart Switch to your Amazon Alexa- or Hey Google-enabled device in the Cync App AMAZON ALEXA To set up, open the Alexa app, search for the Cync skill, follow the setup instructions. TRY THIS... Alexa, turn off the living room. Alexa, turn on the bedroom. Alexa, set fan to speed 3. HEY GOOGLE To set up, open the Hey Google or Google Home app, search for the Cync action, follow the setup instructions. TRY THIS... Okay Google, turn off the fan. Okay Google, I'm leaving. Okay Google, turn fan up. For set up help, visit gelighting.com/cync GE and C by GE are trademarks of General Electric Company. Used under trademark license. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its aliates. Google and other related marks and logos are trademarks of Google LLC. Additional Information and Warnings FCC Compliance Statement Compliance Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of FCC rules and Industry Canada license-exempt RSS standard(s): 1. This device may not cause harmful interference. 2.This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications that are not expressly approved by the manufacturer could void the user's authority to operate the equipment. Cet appareil est conforme à la partie 15 des r èglements de la FCC et aux normes RSS sur les appareils exempts de licence du ministère de l'Industrie du Canada. Le fonctionnement de ce produit est assujetti aux deux conditions suivantes: 1. Cet appareil ne doit pas causer d'interf érences nuisibles; 2.Cet appareil doit accepter toute interf érence reçue, y compris celles pouvant causer un fonctionnement ind ésirable. Tout changement non express ément autoris é par le fabricant peut annuler les droits de l'utilisateur d'utiliser cet équipement. RF Exposure Information: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 8 inches during normal operation. RF Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This transmitter must be installed to provide a separation distance of at least 8 inches from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter. CAUTION For supply connections, use copper wire only rated at 75C. High Voltage - Disconnect power supply before servicing Operation temperature: 0-40ºC Type 1 Enclosure IP20 Pollution Degree 2 Impulse Voltage: 2500V Type 1 action Indoor use only. MISE EN GARDE Pour les connexions d'alimentation, utilisez uniquement du fil de cuivre évalué à 75 ° C. Haute tension - Débranchez l'alimentation électrique avant l'entretien Température de fonctionnement: 0-40ºC Boîtier de type 1 IP20 Degré de pollution 2 Tension d'impulsion: 2500V Action de type 1 Utilisation en intérieur uniquement. TM Like your new Ceiling Fan Smart Switch? Share your experience! Leave a review where you purchased the product.