X-Sense Pro SBS50 Base Station User Manual
This manual provides information on the X-Sense Pro SBS50 Base Station, a key component of the X-Sense home security system.
Product Overview
The X-Sense home security system offers security monitoring and remote control of home devices via the X-Sense Home Security app. The base station acts as the hub, connecting devices to the app for control from anywhere.
Diagram: The base station is depicted as a square device with rounded corners. On the top surface, there is a central 'X' marking and an LED indicator. The underside is not shown but is mentioned as having a QR code.
Diagram: A second view of the base station shows the underside with multiple connection points and a speaker grille.
Package Contents
- Base Station
- Power Adapter
- Power Cable
- User Manual
Technical Specifications
| Model | SBS50 |
|---|---|
| Power Supply | Input: 100-240 V AC 50/60 Hz; Output: 5.0 V = 1.0 A |
| Operating Temperature | 4-38°C |
| Operating Relative Humidity | 0-85% RH (non-condensing) |
| Alarm Volume | 100 dB |
| App | X-Sense Home Security (both Android and iOS supported) |
| Wireless Frequency | 2.4 GHz (Incompatible with 5 GHz Wi-Fi network) |
| Operating Frequency | 868 MHz |
| Wi-Fi Transmission Range | 164 ft (50 m) |
| Wireless Protocol | IEEE 802.11b/g/n |
Device Setup
Download the X-Sense Home Security App
Download the app from the Apple App Store or Google Play Store by searching for "X-Sense Home Security". Ensure your smartphone runs on iOS 11 and above, or Android 8.0 and above. Sign up with a valid email address or log in if you have an existing account.
Note: Ensure the app is updated to the latest version.
Before connecting devices, make sure that:
- You know your Wi-Fi network name and password.
- You are connecting using a 2.4 GHz Wi-Fi network (5 GHz is not supported).
- Bluetooth on your phone is turned on.
Note: For faster Wi-Fi configuration, keep your mobile phone and devices close to the router.
Connecting the Base Station to the Network
- Connect the base station to a power source using the power adapter.
- In the app, tap "⊕", select "Base Stations", then "Base Station (SBS50)". Scan the QR code on the bottom of the base station.
- Name the base station and select or create a home. Assign it to a room. If creating a new home, provide a name and country/region.
- Press and hold the Pair button on the base station for 5 seconds until the LED indicator flashes yellow rapidly, indicating it's ready to connect to Wi-Fi.
- Tap "Operation Confirmed" and then "Next". The app will search for nearby Bluetooth devices.
- Enter your Wi-Fi name and password, then tap "Next" to add the device. You will hear "connecting to Wi-Fi".
- Upon successful connection, you will hear "Wi-Fi connected", and the "Device Added" page will appear. The LED indicator will be solid blue. The base station will now be listed in your device list.
Diagram: Shows a hand pressing and holding the Pair button on the base station for 5 seconds. The LED indicator is shown flashing yellow.
LED Indicator
| Status | LED Indicator |
|---|---|
| Powering on | The LED flashes red once. |
| Wi-Fi connected successfully | The LED remains solid blue. |
| Failed to connect to the Wi-Fi | The LED remains solid yellow. |
| Wi-Fi pairing mode | The LED flashes yellow. |
| Alarm | The LED flashes red. |
Troubleshooting
| Problem | Cause | Solution |
|---|---|---|
| The base station failed to connect to the network. | Incorrect Wi-Fi name and/or password. Phone Bluetooth is not turned on. Base station not in pairing mode. | Enter the correct Wi-Fi name and password. Turn on phone's Bluetooth. Press and hold the Pair button for 5 seconds until the LED flashes yellow to enter pairing mode. |
| App push notification is delayed or there are no push alerts. | App push notification permission is disabled. Base station is not within the network coverage of the router. | Enable push notification permission on the phone. Ensure the base station is within 164 ft (50 m) of the router and reduce obstacles. |
| Communication between device and base station is unstable or they are too far apart. | Obstacles between devices. Maximum distance in open environment is 1,640 ft (500 m). | Reduce obstacles. Ensure devices are within the specified range. |
| The alarm sound is low. | Volume level is set too low. | Adjust the alarm volume in the base station settings. |
| The app shows the base station is offline. | Wi-Fi connection between base station and router is disconnected. Base station is powered off. | Ensure the network connection is normal. Ensure the base station is powered on. |
Environmental Protection
Do not dispose of waste electrical products with household waste. Recycle where facilities are available. Contact local authorities or retailers for recycling advice.
Manufacturer and Service Information
Manufacturer: X-Sense Innovations Co., Ltd.
Address: B4-503, Kexing Science Park, 15 Keyuan Road, Shenzhen, 518057, CHINA
Importer: X-Sense Europe B.V.
Parellaan 2H, 2132 WS Hoofddorp, the Netherlands
