Rinnai Gas & Electric Hot Water Heating Collection
Your Total Home Living Experts
About Rinnai
For over 50 years, Rinnai has supplied New Zealanders with a wide range of appliances to make kiwi homes and workplaces more comfortable, safe, and efficient. Rinnai New Zealand is a subsidiary of the Rinnai Corporation, founded in Japan in 1920 as a manufacturer of gas and oil appliances. Rinnai's New Zealand operations are based at a purpose-built site in Mangere, where many appliances are designed and built specifically for New Zealand conditions.
Rinnai is renowned for its iconic water heating solutions and was the first to introduce gas continuous flow to New Zealand. The company is also a leader in home heating, offering fireplaces, heat pumps, ducted systems, and radiant heaters. Rinnai also provides solutions for cooling homes with air conditioning and heat pumps.
With a nationwide team of service professionals, Rinnai ensures expert service for its appliances. Having sold over 1 million appliances in New Zealand over five decades, Rinnai has built a reputation for quality and reliability, establishing itself as a total home living expert.
Choosing Your Hot Water System
Rinnai offers solutions for various hot water needs:
- Hot Water Heat Pump Range: A smart, efficient solution for modern homes, offering savings of up to 75% on hot water heating costs. (pages 6-15)
- Gas Water Heater Range: Rinnai INFINITY® continuous flow gas hot water systems provide an endless supply of hot water without continuous heating costs. (pages 16-23)
- Electric Hot Water Cylinder Range: Available in low to mains pressure options, these cylinders offer a simple, fit-and-forget solution for supplementary heating. (pages 24-29)
- Technical Section: Find detailed features and specifications for Rinnai water heating solutions. (pages 30-31)
Rinnai aims to make hot water creation and usage as efficient as possible, assisting customers in choosing the best option for their lifestyle.
Andy McNicholl
Managing Director
Hot Water Innovation
Rinnai's commitment to product research and design ensures innovative, easy-to-use, and aesthetically pleasing products. Efficiency is a key focus, with Rinnai products designed to reduce energy consumption and running costs, contributing to environmental responsibility with ISO 14001 accreditation.
Rinnai products are built with precision manufacturing for outstanding reliability and come with extensive warranties. The company also provides technical training for installers and ensures all appliances meet or exceed safety standards.
How to Choose the Right Hot Water System:
- Hot Water Heat Pump: Ideal for moderate hot water needs, sustainability-focused users, or when interior space is limited.
- Gas Continuous Flow: Suitable for homes with natural gas access, offering lower running costs. Recommended for high demand periods (e.g., large families, morning showers) and when space is limited.
- Electric Hot Water Cylinder: A good option for moderate hot water needs, or when replacing an existing cylinder with a specific capacity. Suitable for renovations aiming to improve shower flow rates, especially when upgrading from old low-pressure copper tanks.
Hot Water Heat Pumps
HydraHeat® Integrated
The HydraHeat® Integrated Hot Water Heat Pump is a smarter solution for modern homes, combining water heater and heat pump technology. It uses heat pump efficiency to heat water with up to 75% less power*, offering a cost-effective and sustainable option. Designed and built in New Zealand for local conditions, it is easy to install.
Key Features:
- Up to 75% Savings on Hot Water Costs*
- Dedicated to Sustainability (R290 refrigerant, COP of 4.7**)
- Faster Top-Down Heating
- Renowned Quality (Designed and built in NZ)
- HydraHeat® head designed and built in NZ (operates down to -10°C)
- Reliability (inbuilt electric element)
- Modular 'Heat Pump Ready' Design
- Easy Servicing
- Frost Protection
- NZ MEPS compliant
- Warranties (5-year head unit, 7-year cylinder)
- 6 Operation Modes
- Suitable for Hard or Soft Water Areas
- Ideal for a Range of Residential Styles (275L for 2-5 people, 340L for 2-7 people; 45 dB(A) noise level)
How It Works: Operates like a refrigerator in reverse, using ambient air temperature to heat water efficiently. Top-down heating with stratification ensures hot water is available quickly.
HydraHeat® Split
The HydraHeat® Split Hot Water Heat Pump is a versatile solution compatible with new and existing cylinders. It offers a highly efficient way to heat water with a split design for flexible installation and maximum performance. Thermal stratification ensures rapid hot water delivery.
Key Features:
- Up to 75% Energy Savings*
- High Coefficient of Performance (COP) of 4.6
- Faster Top-Down Heating
- Dedicated to Sustainability (150gm R290 refrigerant)
- Designed and Built in NZ (operates down to -10°C)
- Frost Protection
- 4 Operation Modes
- Timer Function (aligns with solar PV or off-peak rates)
- Quiet Operation
- Ease of Installation (outdoor compressor unit)
- Split Design - for easy retrofit to current cylinder
- Warranty - 5 Years
- Modern Design
How It Works: Utilises ambient air temperature to heat water, transferring it to the cylinder. Top-down heating with stratification provides hot water quickly.
Enviroflo™ GR Series
The Rinnai Enviroflo GR Series Electric Integrated Hot Water Heat Pump systems are reliable and efficient. Available in capacities of 215L, 265L, and 300L, they are designed for New Zealand's climate and water pressures up to 1000kPa. They use R290, an environmentally friendly refrigerant.
Key Features:
- Choice of capacities (215L, 265L, 300L)
- Adaptable for All Climates (-7°C to 45°C)
- Quiet Operation (46 dB(A))
- Renowned Quality
- Built-in Wi-Fi for remote control
- Defrost Control
- Solar PV Compatible*
- Reliable (inbuilt electric element)
- Energy Efficient (COP of 4.0**)
- Environmentally Focused (R290 refrigerant)
- Versatile (Multiple operating modes)
- Auto Disinfection
- Automated (Auto restart)
- Off-Peak Timers
Gas Continuous Flow Water Heaters
The Rinnai INFINITY® gas hot water range offers an endless supply of hot water, heating water only when needed. This provides peace of mind that hot water will not run out.
Condensing Continuous Flow Unit (INFINITY® EF26)
The INFINITY® EF26 is an innovative gas endless hot water solution, offering higher energy efficiency, cost-effectiveness, and environmental friendliness. It pre-heats water using existing heat, achieving 92% thermal efficiency.
Standard Continuous Flow Unit (INFINITY® A Series)
The Rinnai A Series delivers 6-star, 80% energy efficiency, providing up to 26 litres of hot water per minute. It can be configured with separate controllers for greater flexibility, offering unlimited hot water convenience.
Residential Continuous Flow Gas Water Heaters
- INFINITY® EF26: High Efficiency Condensing Unit. Offers on-demand endless hot water, is energy efficient, cost-effective, and environmentally friendly. Features include pre-heating, endless hot water, and space-saving outdoor installation. Ideal for environmentally conscious users.
- INFINITY® A Series: Heats water on demand, providing peace of mind. Installed outside for space saving. Features include cost efficiency, endless hot water, and modulation for lower flow rates. Designed for homes requiring high volumes of hot water with lower initial setup costs.
- INFINITY® Indoor: Installed inside for proximity to outlets, delivering hot water faster. Can be hidden in cupboards or attics. Offers aesthetic benefits with no visible unit outside. Flexible flue installation options.
- INFINITY® A28i: Suitable for larger homes, providing proximity to hot water outlets. Offers up to 83% thermal efficiency and 28 litres per minute of continuous hot water.
Warranty: Typically 10-year warranty on the heat exchanger and 3-year warranty on parts and labour.
Residential & Commercial Continuous Flow Gas Water Heaters (High Capacity)
Rinnai INFINITY® high capacity water heaters ensure an endless supply of hot water for commercial applications and high-demand residential installations.
- INFINITY® HD49: Lower initial costs, up to 83% thermal efficiency, provides up to 28 litres per minute.
- INFINITY® NB56: Up to 97% thermal efficiency, provides up to 32 litres per minute. Rinnai's most environmentally-friendly gas water heating option.
- INFINITY® HD56: Designed for higher flow rates or larger water-use requirements, greater than 80% thermal efficiency.
Rinnai INFINITY® Gas Water Heater Product Selector: A guide to help select the appropriate model based on required hot water volumes and geographic zone.
Flueing Options: Direct, Horizontal extension, Combination vertical and horizontal, Vertical straight flueing.
Electric Hot Water Cylinders
Rinnai electric hot water cylinders are available in mains or low pressure options, made from stainless steel, enamel, or copper. Mains pressure is preferred for simultaneous use of multiple taps without flow reduction. Low pressure systems are common in older homes.
Enamel Mains Pressure
Cost-effective mains pressure cylinders available in sizes from 30-340 litres. Features a corrosion-resistant coloursteel outer casing for indoor or outdoor installation. Comes with a 7-year warranty.
Stainless Steel Mains Pressure
Designed for durability with a 10-year limited warranty. Available in standard and coiled options, they can be upgraded for solar, hot water heat pump, or wetback connections.
Stainless Steel Low-Medium Pressure
Made from quality stainless steel, these cylinders operate at low to medium pressure (up to 120 kPa) for improved shower pressure without upgrading to mains pressure. They can also be upgraded for solar and heat pump water heating. Comes with a 10-year warranty.
Copper Low Pressure
An economical and low-cost option, ideal for replacing low pressure hot water cylinders. Available in under-sink and wetback options. Comes with a 5-year warranty.
Mains Pressure Indoor/Outdoor Enamel Cylinder Range
Suitable for residential and commercial indoor/outdoor installations, freeing up interior space. Features include a durable, corrosion-resistant Colourbond® steel outer case, innovative cTech™ element design for increased hot water delivery, and a range of sizes (30-340 litres). All models are designed for indoor or outdoor installation (30L requires hard wiring for external installation). Optional 5kW accessory kit available for faster recovery.
Stainless Steel Cylinders for Solar, Heat Pump or Wetback Fires
- Standard Coil (Closed-Loop Solar/Boiler): Designed for connection to closed-loop solar systems or other closed-loop heat sources like boilers or pumped wetback systems. Comes with a 10-year warranty.
- Wetback (Thermosiphon): Allows 'Mains Pressure' connection to a wetback fire, using fire heat to warm water. Can also connect to solar via a twin coil. Provides hot water during power cuts. Comes with a 10-year warranty.
Low-Medium Pressure Stainless Steel Cylinders
A premium replacement option operating at medium pressure for better shower pressure. Features include duplex stainless steel construction and are solar/heat pump ready. Comes with a 10-year warranty.
Copper Low Pressure Hot Water Cylinder Range
New Zealand's traditional electric cylinder, manufactured since the 1930s. Offers a low-cost, high-efficiency replacement. Available in a wide range of sizes (9-225 litres) for easy replacement. Options include wetback or standard low pressure copper cylinders. Comes with a 5-year warranty.
Our Cylinder Technology
Rinnai focuses on producing efficient, cost-effective, and reliable hot water products that are easy to install and maintain. The company prioritizes the end-user, merchants, and plumbers, pushing technological boundaries for smarter and right choices.
Mains and Low Pressure Cylinders: Both heat water similarly, with differences in operating pressure and plumbing layout.
Copper Low Pressure Wetback Cylinders: Fitted with an auto-reset thermostat and riser tube, circulating water through a wetback heat exchanger for heating. The electrical element provides backup heating.
Digital Controllers & Outdoor Accessories
Digital Controllers
Rinnai INFINITY® digital controllers offer convenience, accuracy, and innovation, allowing precise temperature selection and reducing fluctuations. They can extend the water heater's warranty by two years.
- Compact Controller: Smallest, most affordable, installable anywhere.
- Kitchen Deluxe: Works with Bathroom Deluxe, includes audio alerts.
- Bathroom Deluxe: Allows specifying water quantity (litres) for baths/showers, with audio alerts.
Outdoor Accessories
Enhance the experience and appearance of Rinnai INFINITY® gas water heaters with accessories:
- Recess Box: Enables external units to be fully recessed for a neat finish.
- Flue Diverters: Assist with installations requiring noise reduction or clearance from obstructions (upwards or sideways).
- Pipe Covers: Provide a streamlined appearance and additional protection.
- Security Bracket: Acts as a deterrent against theft.
Technical Information
Hot Water Heat Pump Specifications
RINNAI MODEL | UNIT | HydraHeat Integrated | HydraHeat® Split | Enviroflo GR Series |
---|---|---|---|---|
System Part Number | Litres | RHPN361A275E20 / RHPN361A340E20 | RHPN361S | EHPG215VM / EHPG265VM / EHPG300VM |
Storage capacity | Litres | 275 / 340 | Based on cylinder capacity - 180 litre to 340 litre | 215 / 265 / 300 |
Coefficient of Performance (COP)* | W/W | 4.7 | 4.6 | 4.0 / 4.1 / 4.1 |
Rated Heat Pump Output** | kW | 3.72 | 3.6 | 2.0 / 2.75 |
Rated Heat Pump Input** | kW | 0.80 | 0.80 | 0.5 / 0.68 |
Hot Water Recovery Rate^ | L/hr | 89 | 86 | 66 |
Element Rating | kw | 2 | up to 3.0 | 2.4 |
Operating Temperature | °C | -10 – 42 | -10°C to 42°C | -7 - 45 |
Noise Level^^ | dB(A) | 45 | 48 | 46 |
Refrigerant Type (R290) / Mass (g) | g | 150 | R290 / 150 (nominal charge) | 355 / 395 / 395 |
People per Household | 2 to 7 | 2 to 7 | 2 to 6 | |
Modes of Operation | Standard, Boost, Eco 55, Eco 50, High Usage, Element Only | Standard / Eco 55 / Element Only / Shutdown | Standard, Eco, Hybrid, Electric, Vacation |
Gas Water Heating Specifications
Gas Continuous Flow - Indoor and Outdoor Rinnai INFINITY® Range
RINNAI INFINITY® MODEL | Part Number | LPG | NG | Suitable For | Mounting | Hot Water Capacity* (L/min) | Height (mm) | Width (mm) | Depth (mm) | Thermal (%) | Weight (kg) |
---|---|---|---|---|---|---|---|---|---|---|---|
A16 | INFA16L | INFA16N | 1bth | External | 2.1 – 16 | 531 | 351 | 180 | 81 | 15 | |
A20 | INFA20L | INFA20N | 2bth | External | 2.5 – 20 | 531 | 351 | 180 | 80 | 16 | |
A24 | INFA24L | INFA24N | 2bth+ | External | 2.1 – 24 | 531 | 351 | 180 | 80 | 17 | |
A26 | INFA26L | INFA26N | 2bth+ | External | 2.1 – 26 | 531 | 351 | 180 | 80 | 17 | |
A28i | INFA28FFL | INFA28FFN | 2bth+ | Internal | 1.4 – 37 | 583 | 357 | 235 | 83.5 | 21 | |
HD49kWe | INFHD49L | INFHD49N | 2bth+ | External | 1.4 – 28 | 583 | 357 | 272 | 83.5 | 20 | |
HD49kWi | INFHD49FFL | INFHD49FFN | 2bth+ | Internal | 1.4 – 28 | 583 | 357 | 245 – 278 | 83.5 | 21 | |
HD56 | INFHD56L | INFHD56N | 2bth+ | External | 1.5 – 32 | 600 | 470 | 244 | 82 | 23 | |
NB56kWe | INFNB56S | INFNB56S | 2bth+ | External | 1.5 – 32 | 796 | 470 | 290 | 97 | 27 | |
NB56kWi | INFNB56FFS | INFNB56FFS | 2bth+ | Internal | 1.5 – 32 | 654 | 470 | 290 | 97 | 25 | |
EF26 | INFEF26L | INFEF26N | 2bth+ | External | 2.4 – 26 | 531 | 351 | 205 | 92 | 18 |