VideoManager 25.2.2 Release Notes
Software updated in V25.2.2.4
- Motorola Solutions VideoManager for Windows
- Motorola Solutions VideoManager for CentOS 7 Linux
- User import tool v25.2.2.4
Changes since V25.2.0.20
New Feature: USB evidence import (M500)
In the event of a vehicle crash or loss of network connection, the built-in USB drive can be removed from the M500. Evidence can then be transferred into VideoManager via a Windows PC. This requires the Transfer Agent and ECMS to be downloaded from the VideoManager Download page, installed, and configured on Windows-based machine(s) to create a secure connection between the PC and VideoManager.
- Refer to the VMEX M500 USB Offload Configuration Guide [ED-009-143] for detailed setup instructions.
- Customers planning to use this feature must use this release instead of 25.2.0.20.
Customer support issues resolved in this software
| Issue ID | Description |
|---|---|
| VMEX-2622 | Addresses VideoManager EX instability, specifically crashes triggered by audit log queries in large-scale deployments, necessitating a service restart. |
| VMEX-2701 | Kryptus tools adhere to the export storage settings. |
| VMEX-2804 | SmartControl/VBSmartControl - The requirement to set a connect gesture has been reinstated as optional. The system will connect automatically if no gesture is present. |
Known issues
| Issue ID | Description |
|---|---|
| SDOCK-1171 | VB400 - When a DC-200 is near full capacity (82+ cameras) and the user manually restarts the DC-200 from VMEX, not all cameras may reconnect as expected. Disconnected devices will flash a red LED. Mitigation:
|
| VMEX-2619 | M500 in Central/Site configuration. When a vehicle profile change is made at the CVM and the M500 then arrives at the roaming site, the profile change may not be applied. If the M500 is already present at the roaming site, the change will be applied. Mitigation: When applying a change to an M500 vehicle profile, ensure that the device affected is already connected to either CVM or the Site before making the change. |
| VMEX-2568 | VMEX user is erroneously prompted to discard changes to the V500 & V700 profile. If you visit the device profile page for V500 or V700 and do not make any changes, when you navigate away from the page, you will erroneously be prompted to save changes. Mitigation: Ignore the prompt by clicking "Discard changes". |
| VMEX-2826 | User Import Tool - When importing users via .xlsx file, the import fails. Mitigation: Users are required to be imported via a .csv file or added manually to VMEX through the admin panel. |
