User Guide for REDLION models including: RL44, RL81, RL44 Diaphragm Pressure Tank, RL44, Diaphragm Pressure Tank, Pressure Tank, Tank

Troubleshooting Guide

Heavy-Duty Sewage Pumps - Red Lion

Red Lion 602206, Model RJS-50-PREM, Shallow Well Jet Pump, 1/2 HP, 115/230 Volts, 1-1/4 FNPT Suction, 1 FNPT Discharge, 12.6 GPM Max, 150 ft Max Head, Manual


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Red Lion 602206 Troubleshooting Guide
RESOURCES

TROUBLESHOOTING GUIDE

SHALLOW WELL JET PUMPS
1. Motor will not start: · No power to pressure switch due to blown fuses, open switches or loose connections. · Pump pressure switch not closed.
2. Pump fails to deliver water: · Pump not completely primed. · Suction lift is too great. · Foot valve is either not submerged, buried in mud or plugged. · Filtration cartridge (if used) needs changing or is not installed properly.
3. Pump loses prime: · Air leaks in suction line. · Well drawn down too far. · Faulty foot valve.

4. Pump delivers water but not at rated capacity: · Leaks in suction or discharge line. · Foot valve, suction line, impeller or nozzle are partially plugged. · Suction lift is greater than recommended. · Improper impeller rotation or low speed. · Venturi or diffuser is plugged. · Motor is wired for improper voltage. · Low line voltage at motor. · Motor does not come off starting windings (improper motor switch adjustment). · Filtration cartridge (if used) needs changing or is not installed properly.
5. Pump starts and stops too often: · Faulty air volume control. · Air leaks in tank above the water level. · Incorrect setting on pressure switch. · Tank is waterlogged or too small for application.

CONVERTIBLE JET PUMPS
1. Motor will not start: · No power to pressure switch due to blown fuses, open switches or loose connections. · Pump pressure switch not closed.
2. Pump fails to deliver water: · Pump not completely primed. · Suction lift is too great. · Foot valve is either not submerged, buried in mud or plugged. · Restrictor valve is fully closed. · Filtration cartridge (if used) needs changing or is not installed properly.
3. Pump loses prime: · Air leaks in suction line. · Well drawn down too far and requires a tail-pipe. · Faulty foot valve.

4. Pump delivers water but not at rated capacity: · Leaks in suction or discharge line. · Foot valve, suction line, impeller or nozzle are partially plugged. · Suction lift is greater than recommended. · Improper setting of control valve on deep well units. · Improper impeller rotation or low speed. · Venturi or diffuser is plugged. · Motor is wired for improper voltage. · Low line voltage at motor. · Filtration cartridge (if used) needs changing or is not installed properly.
5. Pump starts and stops too often: · Air leaks in tank above the water level. · Incorrect setting on pressure switch. · Tank is waterlogged or incorrectly charged. · Foot valve leaks or is stuck open.

SAND POINT APPLICATIONS
Trouble Pump noisy; output requirement exceeds available capacity. Pump runs hot/won't shut off. Cannot build pressure due to lack of water at source. Changes in requirement not being met by current system
(added bathroom, irrigations, etc.)

Possible Solution Install/adjust valve on discharge to reduce output Install low pressure cut-off switch to shut down pump prior to critical failure.
Increase pressure cut-off switch to offset peak period demand from insufficient source.

RECOMMENDED MAXIMUM FLOW RATES

Pipe Diameter 3/4" 1" 1-1/4" 1-1/2" 2" 3" 4"

Gallons Per Hour (gph) 750 1000 2100 3000 4800 9000 16000

Gallons Per Minute (gpm) 12.5 17 35 50 80 150 267

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TROUBLESHOOTING GUIDE

PRE-CHARGED PRESSURE TANKS
Can I install my Red Lion diaphragm pressure tank on its side? Side installations are acceptable up to the RL44 size. We do not recommend horizontal installations for any tanks larger than the RL44.
What is the warranty on Red Lion tanks? All Red Lion tanks carry a 5 year limited warranty from the date of manufacture on the original tank.
My tank was just installed and the water has a funny taste ­ what should I do? Flush the new tank by allowing water to flow through three or four pump cycles. If the taste continues, you should probably have the source water tested.
Can I use chlorinated water with my Red Lion tank? Of course. Red Lion tanks are designed with the knowledge that chlorine is often used to periodically treat a well.
What is drawdown? Drawdown refers to the amount of water that evacuates the tank before the pressure switch will activate the pump. Drawdown is affected by the pump, the size of the tank, and the pressure settings that govern your water system.

Tank System Operation

1. Pump comes on and 2. Pump continues to 3. Pump shuts off.

begins to fill tank.

run, compressing

Drawdown water is

air charge in tank. available on demand.

What is pre-charge pressure? Pre-charge pressure refers to the amount of air in psi that is pumped into a tank prior to installation (usually at the factory). Most tanks are provided with a 28 psi pre-charge (38 psi in the RL81 size). The pre-charge is the "spring" that helps to create water pressure. As the diaphragm fills with water, it compresses the pre-charge. In a 30/50 system, the pump will continue to propel water into the tank until the pressure in the tank reaches 50 psi.
How much pressure (pre-charge) should be in my tank? Your tanks should be pressurized to 2 psi less than the cut-in pressure setting. For example, if your pressure settings are 30/50, then your cut-in pressure setting is 30 psi and your tank should have a 28 psi pre-charge.
How do I check or change my pre-charge? You must completely drain the tank to check its pre-charge. To do this, shut the power off to the pump and open (turn on) a faucet in the house. This will drain the tank and not allow it to refill. On the top of the tank you will find an air valve (similar to the air valve on your tires)-- use a tire pressure gauge to check the air pressure.
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RESOURCES

TROUBLESHOOTING GUIDE

4" SUBMERSIBLE WELL PUMPS

Trouble Motor will not start but does not blow fuses. WARNING! Hazardous voltage. Can shock, burn or cause death. Qualified electricians should work on electrical service.
Pressure switch fails to shut off pump.
Fuses blow or overload protector trips when motor is running. Air or milky water discharges from your faucets.

Possible Cause

Corrective Action

No voltage to motor.

With a voltmeter check: 1) fuse box to make sure full voltage is available; 2) pressure switch terminals to make sure pressure switch is passing voltage correctly; and 3) terminal strips in pump control box or disconnect switch box to make sure voltage is available there. On 1-1/2 through 3 hp: push red overload reset button(s) on the bottom of the control center.

Cable splices or motor windings may be grounded, shorted or open-circuited.

Consult certified electrician or service technician. Do not attempt to disassemble pump or motor.

Faulty pressure switch.

Check pressure switch; replace if necessary.

3-wire only; open circuit in pump control box; Examine all connections and wires; examine terminal strips in the control center (3-wire only);

faulty connections; faulty wires.

repair if necessary.

3-wire only; cable leads improperly connected in the control center.

Check wiring diagram on control center panel and color coding of drop cable.

Voltage is too low; motor will run slowly, causing low discharge pressure (head) and high operating current draw.

Have a certified electrician verify voltage at the electrical disconnect box (2-wire) or control center (3-wire) while the pump is operating. If the voltage is low, the power company may need to raise it or installation may require larger wire. Discuss this with the power company or a certified electrician. Check voltage with a recording meter if trouble reoccurs.

Faulty pressure switch.

Replace switch.

Drop pipe is leaking.

Raise one length at a time until the leak is found. When water stands in the pipe, there is no leak below this point.

Water level in the well may become too low when pump is running.

Lower the pump further into the well, but make sure it is at least five feet from the bottom of the well. Install a control valve in the discharge pipe between the pump and pressure tank. Use the control valve to restrict the flow until the discharge rate does not exceed well recovery rate. WARNING! To prevent the possibility of dangerously high pressure, install a relief valve in the discharge pipe between the pump and flow restriction valve. The relief valve must be capable of passing full pump flow at 75 psi.

Low or high voltage.

While the motor is running, voltage should not exceed plus 5% or minus 5% of rated voltage shown on motor nameplate. Plus 3% or minus 3% in Canada. Call your power company to adjust line voltage if it is not within these limits.

Wire size is too small. Improperly connected in See cable selection guide in the technical data section and make sure the wire sizes match

the pump control box.

specifications in table.

Cable splices or motor windings may be grounded, shorted or open-circuited.

Consult certified electrician or a service technician to determine if this is the cause of the problem or not. Do not attempt to disassemble the pump or motor.

3-wire only; high ambient (atmospheric) temperature.

Make sure the pump control box is installed out of direct sunlight.

3-wire only; pump control box wrong horsepower or voltage for installation.

Compare horsepower and voltage rating of motor (from motor nameplate) with those of the pump control box (from pump control box nameplate). These numbers must match.

Well water may be gaseous.

If your well is naturally gaseous and your system has a standard tank, remove the bleeder orifices and plug the tees. If the condition is serious, check with a certified well professional.

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TROUBLESHOOTING GUIDE

4" SUBMERSIBLE WELL PUMPS

Trouble

Possible Cause

Corrective Action

Water level in a low-producing well drops too low while pump is operating, causing it to air lock (resulting in loss of prime and possibly serious damage to the pump).

Lower the pump further into the well, but make sure it is at least five feet from the bottom of the well. Install a control valve in the discharge pipe between the pump and pressure tank. Use the control valve to restrict the flow until the discharge rate does not exceed well recovery rate. WARNING! To prevent the possibility of dangerously high pressure, install a relief valve in the discharge pipe between the pump and flow restriction valve. Relief valve must be capable of passing full pump flow at 75 psi.

Your pump delivers little or no water.

Intake screen is partially plugged. Check valve(s) may be stuck.

Lime or other matter in the water may build up on screen. Pull pump and clean screen. Make sure that the built-in check valve in the pump and any check valves in the discharge line are free to open properly.

Voltage is too low; the motor runs slowly, causing low discharge pressure (head) and high operating current draw.

Have a certified electrician verify voltage at the electrical disconnect box (2-wire) or control center (3-wire) while the pump is operating. If the voltage is low, the power company may need to raise it or installation may require larger wire. Discuss this with the power company or a certified electrician. Check voltage with a recording meter if trouble reoccurs.

Filtration cartridge (if used) needs changing or is not installed properly.

Change filtration cartridge or ensure plastic wrapping is removed.

Leak in the pressure tank or plumbing.

Check all connections with soap suds for air leaks. Fix any leaks you find. Check the plumbing for water leaks. Fix any leaks you find.

Pressure switch is defective or out of adjustment.

If necessary, replace switch.

Pump starts too frequently.

Check valve is leaking. Tank is waterlogged.

Inspect valves and replace if necessary. Captive air tanks: Check the tank for leaks; correct if possible. Pre-charge tanks to 18 psi with a 20-40 psi switch, 28 psi for a 30-50 switch, 38 psi for a 40-60 psi switch, etc. Standard tanks: Check the tank for leaks; correct if possible. Check bleeder orifices and clean bleeders; replace if necessary.

Drop pipe leaking.

Raise one length of pipe at a time until the leak is found. When water stands in the pipe there is no leak below this point.

Pressure switch is too far from the tank.

Move the pressure switch to within one foot of the tank.

Low or high voltage.

While the motor is running, voltage should not exceed plus 5% or minus 5% of rated voltage shown on motor nameplate. Plus 3% or minus 3% in Canada. Call your power company to adjust line voltage if it is not within these limits.

Wire size is too small. Improperly connected See cable selection guide in the technical data section and make sure the wire sizes match

in the pump control box.

specifications in table.

Cable splices or motor windings may be

Fuses blow or overload grounded, shorted or open-circuited.

protector trips when 3-wire only; cable leads may be improperly

motor starts.

connected in pump control box, pressure

switch or fused disconnect switch.

Consult certified electrician or a service technician to determine if this is the cause of the problem or not. Do not attempt to disassemble the pump or motor. Check wiring diagram on pump control box and color coding of drop cable.

3-wire only; there may be a broken wire in the Employ a certified electrician to examine all connections and wiring in control panel.

pump control box.

If necessary, repair them.

3-wire only; starting or running capacitor in control box may be defective or vented (blown out).

Inspect capacitors. Employ a certified electrician to check capacitors and replace them if necessary. WARNING! Hazardous voltage; can shock, burn or cause death. Capacitors may still carry voltage charges even after being disconnected from wiring. Have them checked by a certified electrician.

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RESOURCES

TROUBLESHOOTING GUIDE

SUBMERSIBLE UTILITY & SUMP PUMPS

Trouble

Possible Cause

Blown fuse.

Tripped circuit.

Disconnected plug.

Motor does not run.

Corroded plug.

Tripped overload.

Defective switch.

Defective motor.

Float obstructed.

Impeller jammed.

Plugged check valve.

Motor hums but flow reduced or none at all.

Partially blocked inlet. Line leak.

Worn impeller.

Defective motor.

Plugged inlet.

Pump runs continuously.

Defective switch.

Float obstruction.

Plugged check valve.

Corrective Action Replace fuse. Reset. Reinstall pump. Clean prongs. Allow pump to cool, investigate cause (i.e. jammed impeller). Replace switch. Replace pump. Check for freedom of movement. Ensure switch isn't touching wall of basin or pit. Remove bottom plate and clean. Remove valve, clean or replace. Clean inlet. Repair line. Replace pump/repair. Replace pump. Clean inlet. Replace switch. Adjust position of pump. Remove valve, clean or replace.

CAUTION A plugged pump inlet can be mistaken for a faulty switch. If the pump runs continuously or for extended periods of time between turning off, first check for a partially plugged inlet.

RL-S CAST IRON SURFACE EFFLUENT PUMP & RL-50 HEAVY-DUTY MULTI-PURPOSE TRANSFER PUMP
1. Pump fails to prime or primes slowly: · Leaks in suction line. · Loose gasket connection due to shrinkage of the gasket. · Collapsed or clogged suction line. · Not enough water in the casing for priming. · Suction lift is too great.

2. Reduced pressure or capacity: · Partially collapsed or clogged suction line. · Clogged impeller. · Leaks in the suction line. · Strainer or end suction hose is not properly submerged. · Suction line is improperly installed, resulting in air pockets in the suction line. · Suction lift is too great (the greater the suction lift, the lower the capacity and pressure). · Worn parts, such as the impeller or the pump casing.

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RESOURCES

TROUBLESHOOTING GUIDE

RJSE SPRINKLER UTILITY PUMPS
1. Motor will not start: · No power to pressure switch due to blown fuses, open switches or loose connections. · Pump pressure switch not closed.
2. Pump fails to deliver water: · Pump not completely primed. · Suction lift is too great. · Foot valve is either not submerged, buried in mud or plugged. · Convertible jet only; restrictor valve is fully closed.
3. Pump loses prime: · Air leaks in suction line. · Well drawn down too far.

· Faulty foot valve. 4. Pump delivers water but not at rated capacity:
· Leaks in suction or discharge line. · Foot valve, suction line, impeller or nozzle are partially plugged. · Suction lift is greater than recommended. · Improper impeller rotation or low speed. · Venturi or diffuser is plugged. · Motor is wired for improper voltage. · Motor does not come off starting windings (improper motor
switch adjustment).

RLSP/RLHE SPRINKLER PUMPS

Trouble

Possible Cause Pump not properly primed.

Failure to pump.
Capacity and/or head is reduced. Pump loses prime. Mechanical troubles and noise.

Speed too low.
Total head is greater than what pump can handle. Suction lift is too great. Air pockets or leaks in suction line. Clogged impeller. Strainer is too small or clogged.
Insufficient submergence of suction line.
Excessive suction lift. Total head is greater than what pump can handle. Excessively worn impeller. Air leaks in suction line. Excessive lift and operating too near shut-off point. Water level drops while pumping, uncovering suction piping. Bent shaft and/or damaged bearings. Suction and/or discharge piping not properly supported and anchored.

Corrective Action Make sure pump casing and suction line are full of water. See priming instructions. Employ a certified electrician to check voltage at motor terminals and at meter when pump is operating. If low, refer to wiring instructions or check with your power company. Check loose connections. WARNING! All wiring, electrical connections, and system grounding must comply with the National Electrical Code (NEC) and with any local codes and ordinances.
Reduce total head or use a higher head pump.
Locate pump closer to source of water. Make sure suction piping is large enough. Check suction piping. Remove impeller and clean. Use larger strainer or clean. Add lengths of suction pipe to keep submerged end well below the water surface, or move the pump closer to source of liquid. If caused by suction pipe friction, enlarge piping. Otherwise, move pump closer to water level.
Reduce total head or use a higher head pump.
Replace impeller. Check suction piping.
Move pump nearer water level.
Check water supply. Add length of pipe to suction to keep submerged end under water, or move the pump closer to source of liquid. Take motor to authorized motor repair shop.
See that all piping is supported to relieve strain on pump assembly.

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TROUBLESHOOTING GUIDE

ENGINE DRIVE TRANSFER PUMPS

Trouble

Possible Cause

Corrective Action

Air leak in suction line.

Make sure suction hose is double clamped at joints, clamps are tight, fittings have thread compound and are tight, with no nicks or cuts in hose.

Pump will not pump.

The suction and/or discharge line(s) may be blocked, or the valve(s) are closed, faulty Check to see that the lines and valves are in good working order. and/or blocked.

The end of the suction line is not submerged. Increase its length, or move pump closer to source of liquid.

Total head is greater than what pump can handle.

Reduce total head or use a higher head pump.

Pump will not prime.

Excessive suction lift (*1)

Move the pump closer to liquid source.

Priming takes a long time.

Suction line is quite long. Air pockets or leaks in the suction line.

See priming instructions in owner's manual. Check the line for loose connections.

Flow is restricted due to: a. Debris build-up. b. Faulty or semi-open valve(s). c. Pipe or hose used is smaller than the
thread sizes on the pump.

a. Clean the lines and fittings. b. Check to see that the valves are in good working order. c. Increase the size of hose or pipe to reduce friction losses.

Insufficient submergence of the end of the Add lengths of suction pipe to keep submerged end well below the water surface, or move the pump

Pump does not perform as suction line.

closer to source of liquid.

well as it should.

Excessively worn impeller (*2).

Replace impeller.

Seal is damaged (*3). Liquid will be leaking through the middle of the adapter.

Replace the seal.

Air pockets or leaks in the suction line.

Check the line for loose connections.

Clogged impeller.

Remove casing to clean out.

Engine throttle is in SLOW position.

Move throttle to FAST position.

Pump loses prime.

Water level drops while pumping, uncovering suction piping.

Check water supply. Add length of pipe to suction to keep submerged end under water, or move the pump closer to source of liquid.

No fuel.

Allow engine to cool for 2 minutes, then fill fuel tank.

Faulty spark plug.

Replace spark plug.

Pump will not start.

Fuel valve lever is in the OFF position.

Turn the fuel valve lever to the ON position.

Ignition switch is in the OFF position.

Turn the ignition switch to the ON position.

Choke is in the wrong position.

Slide choke lever to the RUN position.

Choke is in the wrong position.

Slide choke lever to the RUN position.

Pump starts, but runs roughly.

Spark plug wire is loose. Faulty spark plug.

Attach wire to spark plug secure. Replace spark plug.

Fuel is contaminated (water, debris, etc.). Allow engine to cool for 2 minutes, then drain fuel tank and carburetor. Fill tank with fresh fuel.

Pump shuts down during operation.

No fuel.

Allow engine to cool for 2 minutes, then fill fuel tank.

1. Pump fails to prime or primes slowly: · Size and length of pipe. · Pipe fitting. · Elevation above sea level.

Including all of the above, we recommend that the total suction head not exceed 25'.

2. An excessively worn impeller is mainly caused by a number of situations, such as: · Restricted suction. · Excessive suction lift.

3. The seal may be damaged due to: · Normal wear. · Overheating. · Pumping chemicals that this seal is not designed for.

Contact an authorized service depot for further assistance.

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References

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