Inseego Wavemaker™ PRO 5G Outdoor CPE FW2010e Installation Guide
About the FW2010e
Description
The 5G Outdoor CPE FW2010e delivers multi-gigabit data rates over 5G millimeter wave networks using high power phased array antenna modules. The FW2010e provides extended range and coverage for millimeter wave cellular networks and delivers data connectivity to existing in-building networks.
Durability
The FW2010e has an environmental rating of IP67 for water and dust ingress and can operate within a temperature range of -30°C to 60°C (-22 to 140°F).
Preparing to Install
Tools and materials
- Installation handle (optional)
- Ladder, if necessary
- Installation PoE* cable (RJ45 fittings attached)
- Smartphone/tablet for Inseego Mobile App
- 4FF nano SIM card (may come pre-installed)
- Phillips-head screwdriver
- M6 4mm hex driver
- Drill
- 14mm socket wrench/driver
- Needle nose pliers or tweezers
- Permanent round Cat6A PoE cable
- Ground wire
- Two RJ45 connector fittings for PoE cable
- Crimp tool to attach RJ45 fittings
- Cat6A Ethernet cable
- Sealing/weatherproofing material
Your FW2010e package includes: FW2010e device, PoE injector, and SIM tool.
NOTE: Mount installation packages are ordered and shipped separately.
*Power over Ethernet
Pre-Installation
If there is not a pre-installed SIM, unscrew the protective shield over the SIM slots using a Phillips-head screwdriver.
NOTE: This device supports only Nano SIM cards.
[Visual: Icons representing SIM card sizes: Mini 2FF, Micro 3FF, Nano 4FF, with Nano 4FF indicated as supported.]
Use the included SIM tool to insert a Nano 4FF SIM card into the appropriate SIM slot.
[Visual: Close-up of the SIM slot with the SIM tool inserting a Nano SIM card.]
Reattach the protective shield cover to a torque of 1.2 Nm (0.885 ft/lb).
For ease of carrying during the location survey, attach the optional installation handle to the back of the device with a Phillips-head screwdriver.
[Visual: The rear of the FW2010e device with the optional installation handle attached.]
Unscrew the PoE gland cap and insert one end of the installation PoE cable. NOTE: This is for location survey purposes only. You will install the permanent PoE cable later. Set aside the bushing and cap.
[Visual: Diagram showing the PoE port area with the gland cap removed and the installation PoE cable being inserted.]
Insert the other end of the cable into the PoE injector PoE port. Plug the PoE injector into an earthed AC outlet.
CAUTION! Do not stand directly in front of the FW2010e when it is powered on. The calculated safe separation of the front of the device from the human body during installation is 58 cm (EIRP power 53dBm for n260) for occupational exposure limit (5.0mW/cm^2).
Location Survey
Scan the QR code to download the latest Inseego Mobile App from App Store or Google Play, or visit the link below to download the App: https://inseego.com/inseego-connect-get-app
[Visual: QR code for downloading the Inseego Mobile App.]
Follow instructions within the Inseego Mobile App to connect to the FW2010e and perform a 5G site survey to identify the ideal location to install.
Installing the PoE cable
Remove the installation PoE cable used for the location survey from the device using needle nose pliers or tweezers.
Remove the rubber pin from the PoE gland bushing and assemble the gland cap, putting the bushing inside the spacer and into the cap.
[Visual: Diagrams illustrating the components for gland cap assembly: 'Rubber pin and gland bushing' and 'Gland cap assembly'.]
Thread the permanent PoE cable through the hole in the assembled PoE gland cap and attach a RJ45 connector to the cable.
Insert the connector into the FW2010e and screw on the gland cap. The cap will keep the PoE connection secure and watertight.
Installing the FW2010e
Attaching the device to the device elevation bracket
Remove the installation handle from the device.
Attach a ground wire to the back of the device with the ground screw.
[Visual: Image of the rear of the device showing the ground screw location, alongside an image of the M5 10mm ground screw and washer.]
Place the M6 external locking washers on the M6 21mm bracket mount bolts.
[Visual: Image of an M6 21mm bracket mount bolt with an external locking washer.]
Mount the device to the device elevation bracket using a hex driver to tighten the bolts to 2.0 Nm.
[Visual: Image showing the FW2010e device mounted onto the elevation bracket.]
Installing the mount
The mount is adjustable and can be mounted on vertical, horizontal, and slanted exterior surfaces. The mount is attached using the four roof mount lag screws in the corners of the base.
[Visual: Diagram of a roof mount lag screw.]
Pre-drill holes in the surveyed location.
Attach the mount using a hex driver to tighten the lag screws.
NOTE: Concrete anchors are provided if mounting to concrete or brick.
Securing the device elevation bracket to the mount
Attach the device elevation bracket to the mount and tighten the square neck bolts along the back to 2.0 Nm using a ratcheting socket wrench.
Ground the ground wire to an appropriate earth ground.
[Visual: Image showing the device elevation bracket secured to the mount.]
Orienting the device
Run the PoE cable to the desired location of the PoE injector.
Attach a RJ45 connector fitting and insert the cable into the PoE port on the PoE power injector.
[Visual: Image of the PoE injector, highlighting the DATA and PoE ports.]
Take a ratcheting socket wrench and device/smartphone with the Inseego Mobile App to the FW2010e location.
Use the Inseego Mobile App and the positioning bolts on the device elevation bracket and bottom of the mount to fine-tune the horizontal and vertical angle of the FW2010e for the best signal.
[Visual: Image of the mounted device, with arrows indicating adjustment points via positioning bolts on the bracket and mount.]
Tighten the positioning bolts to 15.0 Nm.
Use sealing/weatherproofing material to seal any holes drilled in the structure to run the PoE cable indoors.
Testing the connection
Checking the LED on the device
The LED is located in the SIM compartment and is visible through the protective shield.
LED Color | Operation | Meaning |
---|---|---|
Blue | Solid | Strong 5G connection (3 – 5 bars) |
Blue | Blinking | Weak 5G connection (1 – 2 bars) |
Green | Solid | Strong 4G connection (3 – 5 bars) |
Green | Blinking | Weak 4G connection (1 – 2 bars) |
Yellow | Solid | Software update is in progress |
Red | Solid | Router is booting up |
Red | Blinking | No service, SIM error, or locked SIM card |
Connecting a device
You can connect any router or device with Ethernet capability and an Internet browser to the FW2010e. Connect an Ethernet cable from the DATA port on the PoE power injector to the connecting device.
Monitoring and managing your FW2010e
You can use multiple options to monitor and manage your 5G Outdoor CPE:
- Inseego Mobile App - Use the same mobile app you used to install your FW2010e to perform basic device monitoring and management.
- FW2010e Admin Web UI - Access the Web UI at http://192.168.1.1 for a full set of device management features. The initial sign in password is: "Fast5G!".
- Inseego Connect - Go to connect.inseego.com to sign up for a free Inseego Connect account, which provides the fullest experience for monitoring and managing FW2010e devices from anywhere in the world with access to a web browser.
Important information
Inseego Mobile App requirements
Smartphone or device on iOS 13 or above, or Android 9.0 or above.
System requirements
Any device with Ethernet capability and an Internet browser. The FW2010e is compatible with the latest major operating systems and versions of Web browsers.
Approved firmware versions
This device will only operate with firmware versions that have been approved for use by your wireless carrier and the device manufacturer. If unauthorized firmware is placed on the device it will not function.
Support and more
More information
To access a User Guide, go to: www.inseego.com/support-documentation/
Customer service and troubleshooting
Please contact your service provider.
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