Unitron Moxi All Pairing Guide

Introduction to Moxi All

Moxi All hearing aids, an innovation from Unitron, are designed for all phones. They connect directly to mobile phones without needing an additional accessory, providing hands-free listening powered by Sonova's SWORD™ 2.4 GHz chip. Moxi All offers enhanced conversation capabilities and includes Unitron's advanced binaural features. It is compatible with the new TV Connector accessory for an immersive stereo sound experience from television. Moxi All is available as a rechargeable option.

Moxi All Benefits:

• Wireless direct connectivity to all Bluetooth® phones (iPhone, Android, and flip phones).
• Hands-free calls.
• Automatic, hands-free connection to the television via the TV Connector for high-quality stereo sound.
• Environmental balance function adjusts environmental volume and streamed signal volume.
• Tempus™ platform premium binaural signature features (Spatial Awareness, SpeechPro, SpeechZone™).
• Freedom of rechargeability.
• Available in five technology levels (Moxi All and Moxi All R rechargeable).
• Easy to use.

Best Practices with Moxi All

To ensure successful fittings with Moxi All hearing aids:

• Moxi All hearing aids must be programmed using Noahlink Wireless.
• Check phone compatibility using Unitron TrueFit™ fitting software before fitting. Navigate to Device > Selection > Check smartphone compatibility.
• Detect and save the hearing aids in the Unitron TrueFit fitting software before pairing with a phone.
• Close Unitron TrueFit fitting software before pairing to the phone or Remote Plus app.
• Open and close the hearing aid battery doors to place the hearing aids in pairing mode (active for 3 minutes).
• Pair the selected phone ear hearing aid to the phone for hands-free calls first.
• Then, pair the selected phone ear to the phone for hands-free listening before pairing both hearing aids to the Remote Plus app.

How to connect Moxi All to an Android™ Smartphone

1. On the Android™ home screen, open the "Settings" menu.
2. Click on the Bluetooth® icon.
3. Move the slider to activate the Bluetooth® function.
4. Open and close the Moxi All battery door to enable Bluetooth® search.
5. The name of the hearing aid will appear; click on it to select it.
6. The phone is now connected to your patient's Moxi All hearing aid.

How to connect Moxi All to an iPhone™

1. Open the "Settings" menu on the iPhone™ home screen.
2. Click on the Bluetooth® icon.
3. Move the slider to activate the Bluetooth® function.
4. Open and close the Moxi All battery door to enable Bluetooth® search.
5. The name of the hearing aid will appear; click on it to select it.
6. Click on "Pair" when the Bluetooth Pairing Request pops up.
7. The iPhone™ is now connected to your patient's Moxi All hearing aid.

How to connect Moxi All to the Remote Plus app

1. Open the Remote Plus app on your patient's smartphone and click "Continue".
2. Open and close the Moxi All battery door to enable Bluetooth® search, then click "Continue".
3. The application will search for your patient's Moxi All hearing aids; click on the hearing aids to select them.
4. The Remote Plus app is now connected to your patient's Moxi All hearing aids.

How to set up the TV Connector

1. Plug the micro USB into the back of the TV Connector.
2. Plug the USB into the power plug.
3. Connect the power supply to the electrical outlet.
4. Plug the end of the audio cable (3.5mm analog jack or Digital Optical cable) into the audio output on the TV.

How to connect the TV Connector to Moxi All

For the first-time connection to a power source, the TV Connector connects automatically to the Moxi All hearing aid(s) when they are within a 3-foot range. The patient will hear a confirmation melody in their Moxi All hearing aid(s) once paired.

Once the audio source is on, the audio signal transmits directly to the Moxi All hearing aids via the TV Connector. A high-quality audio signal is guaranteed within a 45-foot range. Moxi All hearing aids automatically connect to the TV broadcast program once a signal is detected.

To connect new Moxi All hearing aid(s) to the TV Connector:

• Press the connect button on the back of the TV Connector; the LED indicator light will blink blue.
• Ensure the Moxi All hearing aid(s) are within a 3-foot range from the TV Connector.

How to answer Bluetooth® phone calls with Moxi All

When the phone rings, accept the call with a short press of the push button on either hearing aid. A long press (over 2 seconds) rejects the call or sends it to voicemail.

Phone calls on a mobile phone:

Moxi All allows direct communications with Bluetooth® compatible phones (hands-free classic profile). When paired and connected to a phone, the patient hears the caller's voice directly from the hearing aids. The hearing aids also pick up the patient's voice using their own microphones.

Daily use of the TV Connector and Moxi All

Balance of the environment:

While listening with Moxi All hearing aids and the TV Connector or a mobile phone, the patient can adjust the balance between sounds from the audio source (TV or phone) and the surrounding environment using the hearing aid microphones.

How to adjust the balance between mobile phone calls, the TV Connector, and the surrounding environment:

While on a call on a mobile phone:

• Short press the push button of the right ear hearing aid to increase the volume of the call and reduce environmental sound.
• Short press the push button of the left ear hearing aid to decrease the volume of the call and increase environmental sound.

Adjusting the volume balance between the television and the environment:

• Short press the push button of the right ear hearing aid to increase the volume of the television and decrease environmental sound.
• Short press on the push button of the left ear hearing aid to decrease the volume of the television and increase the environmental sound.

What are the specific changes brought about by the environmental balance?

When a patient adjusts the balance between the TV/phone and the surrounding environment, they are adjusting the gain/attenuation. The graph below illustrates the changes in environmental sounds (cyan bars) and TV/phone signal (black bars) during balance adjustments.

The balance of the environment is also accessible via the smartphone Remote Plus app, which supports both Android™ and iOS™ platforms (when using the TV Connector).

Unitron TrueFit™ fitting software configuration

Moxi All is compatible with the new TV Connector accessory and Bluetooth® enabled phones. The push buttons have different functions depending on the program. Users can opt to display detailed push button information.

The default configuration is recommended to ensure the patient can accept/reject calls.

This screen shows actions triggered by short and long presses in three situations: SoundNav automatic program, TV Connector program, and the Bluetooth® phone program.

When programming Moxi All devices using Unitron TrueFit, assign the Bluetooth® Phone ear before closing the software.