User Guide for voltello models including: LinkPro Home Energy Management Gateway, LinkPro, Home Energy Management Gateway, Energy Management Gateway, Management Gateway, Gateway
What do I need to do with Voltello before my solar installation?
Village Energy - Shaping a greener future – Voltello by Village Energy
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DocumentDocumentBefore Your Installer Arrives Customer Guide for Voltello Link Version 1.0 062024 About Us The Voltello app is a Home Energy Management tool allowing you to manage your solar power and other assets like batteries, air con and EVs to save money and make the most of your investment. The Voltello app gives you access to live energy data including solar production, household consumption and energy exports. You'll be able to see information on when your inverter is being curtailed due to emergency solar management or a change in your flexible export limit. If you are an Amber Electric customer, the Voltello mobile app allows you to optimise your solar system to ensure you never get penalised for exporting solar to the grid when the feed in tariff is negative. Voltello is powered by Village Energy, who are an Australia owned and operated company based in Western Australia. Visit www.village.energy to learn more. Voltello app Thank you for using Voltello as your solar gateway device. It's easy to get started... First download the Voltello app to you phone using the QR codes below: Link Placement Voltello Link devices needs constant power and therefore will need to be installed in close proximity to a power point. Try to place the Link device in an area where you know the Wi-Fi signal strength is relatively strong. Link devices can be placed on a flat surface or attached to the wall. Link devices do not need to be close to the solar inverter. They connect over Wi-Fi. Setup Steps We recommend you complete these steps before your installer arrives on site. 1/ Download the Voltello app 2/ Create an account 3/ Enter the invitation code Enter VOLTELLO when prompted. It is not case sensitive 4/ Enter your National Metering Identifier (NMI) Your NMI can be found on your energy bill. If you do not have this, it can be added later by your installer 5/ Enter your address Enter a "nickname" so the account can be easily identified by your installer 6/ Select the CSIP-AUS compliance plan Click "View Plan" and accept the plan 7/ Share access with the installer Go to the menu tab and select "Manage Access" 8/ Select share with others Enter the email address of the installer and click "Share Access". You can remove this access after the installer has finished the installation You're all set! You're ready for your solar install. Your installer will need your Wi-Fi credentials so have these handy for your install. Need help? If anything in this guide is not clear, or you have questions, you can contact our Support Desk by selecting Menu > Support in the Voltello app