Energy Supplier, Switch Gas & Electricity Provider | OVO Energy
Ideal Heating | New Boilers, Heat Pumps & Heating ControlsIdeal Heating - Open Source Software
User Guide for Ideal models including: 229177, 229177 Halo Heat and System 2 Zone Extension Thermostat, 229177, Halo Heat and System 2 Zone Extension Thermostat, and System 2 Zone Extension Thermostat, 2 Zone Extension Thermostat, Zone Extension Thermostat, Extension Thermostat, Thermostat
Halo Heat & System 2-Zone Extension Thermostat
File Info : application/pdf, 24 Pages, 2.95MB
DocumentDocumentealheating.com id xtension User Guide Halo Heat & System 2-Zone E For use with USER GUIDE Welcome to your new Ideal Halo control. This thermostat will help you to control both your heating temperature and the times that your heating is on. Halo is a battery powered, wireless control that uses a protocol called Zigbee to communicate with the Smart Interface that plugs into the boiler. This user guide is designed to replace any existing user guide from the Halo Heat & System RF or Halo Heat & System Wi-Fi kit. This guide is applicable to the upgrade of both the Halo Heat & System RF and Halo Heat & System Wi-Fi. Each Halo unit controls a separate central heating zone independently to any other Halo unit. The Halo unit controlling Zone 1 also controls the schedule for Hot Water. Halo Heat & System RF is a non-connected control (control is via the Halo Heat & System unit only). Halo Heat & System Wi-Fi is a wireless heating control that is connected to the internet. You can download the Halo app on Google Play or the Apple app store. You will not have to pay to use the app. For more information on the features in your Halo app visit the Help section of the app or idealheating.com. The Ideal Halo app is available to download from the Apple app store and on Google Play. Schedules and target temperatures are not shared between units. If you have purchased or are upgrading a Halo Heat & System RF (non-connected control) you can upgrade this to an internet heating control by downloading the Halo app and following the steps in the app to connect your Halo control. You will be required to pay a connection fee to upgrade to app-controlled heating. HALO OVERVIEW Central heating zone the Halo Programmable Room Thermostat (PRT) is controlling The temperature scale in the centre will be orange and red when the heating is on Target temperature Text relating to left hand button Left hand button, use this to enter the menu Turn dial to adjust temperature or navigate menu. Press dial to alternate between heating and hot water Orange dot shows if the hot water is on The flame symbol is present if the heating is on Current temperature is the current temperature in your home Text relating to right hand button. Shows whether the Halo is in Auto, Manual or Off mode Right hand button, used this to switch between modes MAIN FEATURES HEATING ZONE 1 & ZONE 2 MODE SELECTION You can choose to run your Halo in Auto, Manual or Off mode. Auto: runs your heating to pre-set scheduled times and temperatures. Manual: you control the temperature by manually turning the dial, there are no set schedules. Off: your heating will be set to a low temperature (default 5°C) for frost protection. Move between Auto, Manual and Off modes using the right hand side button, scroll down the menu using the dial and push to select. The current mode is displayed bottom right Press the right hand button to change the mode Use the dial to scroll between the different modes (Auto, Manual and Off) and then push the dial or press the right hand button to confirm your selection MAIN FEATURES HEATING ZONE 1 & ZONE 2 PLUS HOURS If you are running a schedule with pre-set times (Auto mode) and you want to maintain the current temperature of your heating instead of moving to the next setting simply press the dial. A pop up menu will appear for you to select how long you would like to extend the temperature for, turn and push the dial to make your selection. TOP TIP: You could use this feature if you want to keep your heating on for longer than is scheduled. Maybe you're not going to work today and you want your heating to stay on all morning. Push the dial to extend the current heating setting Turn the dial to select how long you would like to extend your heating for Push the dial or press the right button to confirm your selection The home screen will now display the override icon above the current temperature MAIN FEATURES HEATING ZONE 1 & ZONE 2 OVERRIDE If you are running a schedule with pre-set times (Auto mode) and you want to adjust the temperature of your heating temporarily, simply turn the dial to your desired temperature. The new temperature will be active until the next scheduled change shown under the target temperature. The home screen will now display the override icon above the target temperature. TOP TIP: You could use this feature if you want to boost your heating to a higher temperature for a period of time. Maybe you're feeling chilly or it's the weekend and you're staying up later than when your heating is scheduled. Turn the dial to adjust the target temperature temporarily (this could be up or down) MAIN FEATURES HEATING ZONE 1 & ZONE 2 SCHEDULES Your Halo will come with a pre-set schedule: 6:00am 8:00am 21°C 8:00am 4:00pm OFF 4:00pm 10:00pm 21°C 10:00pm 6:00am OFF You can alter this schedule by entering the "timed heating schedule" section in the main menu. Each Halo unit is programmed independently of the other. TOP TIP: If you want to change more than one day you can use the copy day feature to copy the schedule from one day to other days. TOP TIP: Schedules help to balance comfort and energy efficiency, so you are heating your home to suit your lifestyle. Don't forget you could set your weekend schedules differently to during the week if your routine changes. Turn the dial to move between the different days and view the schedule that is set. To edit a day, push the dial or right hand button when the day is highlighted in light blue. Push the dial to edit a heating time or temperature when it is highlighted in light blue. You can also add an additional heating period by scrolling and pushing on the "Add new heating event" bar. You can have up to 6 heating events per day in your schedule. Alter the start and end times of the heating period and the temperature by scrolling and then pushing the dial to edit. Then use the dial to alter the time or temperature and push to confirm. Push the dial or the right hand button to save your changes. MAIN FEATURES HOT WATER ZONE 1 ONLY To access the hot water functions, when on the heating home screen, simply press the dial. Alternatively press the menu button, scroll to Hot Water Control and press confirm. To switch back to heating from the hot water home screen, press the dial again. Hot water functions can only be accessed via the Halo unit controlling Zone 1. This is indicated by "Zone 1" in the info bar on the Halo home screen. HW Hot water on until 10:00pm hot water menu auto mode Push dial to alternate between Central Heating (CH) and Domestic Hot Water (DHW) Heating Plus Hours Hot water control Support menu override cancel The current mode is displayed bottom right Press the right hand button to change the mode MAIN FEATURES HOT WATER ZONE 1 ONLY MODE SELECTION You can choose to run your Hot Water in Auto, On or Off mode. Auto: runs your hot water to pre-set scheduled times and temperatures. ON: Your hot water is permanently on. OFF: Your hot water is permanently off. Move between Auto, ON and OFF modes using the right hand side button, scroll down the menu using the dial and push to select. HW Hot water on until 10:00pm hot water menu auto mode The current mode is displayed bottom right Press the right hand button to change the mode HW Menu Auto Timed hot water on Permanently On back confirm Use the dial to scroll between the different modes (Auto, On and Off) and then push the dial or press the right hand button to confirm your selection MAIN FEATURES HOT WATER ZONE 1 ONLY BOOST If you are running a schedule with pre-set times (Auto mode) and you want to boost your hot water rather than wait for the next setting simply turn the dial. A pop up menu will appear for you to select how long you would like to boost your hot water for, turn and push the dial to make your selection. Heating Plus Hours Hot water control Support menu override cancel HW Menu How long would you like to boost hot water for? 1 hour 2 hours back confirm Turn the dial Turn the dial to select how long you would like to boost your hot water for Push the dial or press the right button to confirm your selection TOP TIP: You could use this feature if you're home early from work and want hot water before the scheduled time. HW Hot water boost on until 10:33pm override cancel The home screen will now display the override icon above the current temperature MAIN FEATURES HOT WATER ZONE 1 ONLY SCHEDULES Your Halo will come with a pre-set schedule: 6:00am 8:00am ON 8:00am 4:00pm OFF 4:00pm 6:00pm ON 6:00pm 6:00am OFF You can alter this schedule by entering the "timed hot water schedule" section in the main menu. TOP TIP: If you want to change more than one day you can use the copy day feature to copy the schedule from one day to other days. TOP TIP: Schedules help to balance comfort and energy efficiency, so you are heating your home to suit your lifestyle. Don't forget you could set your weekend schedules differently to during the week if your routine changes. HW Schedule 6:00am to 8:00am on 8:00am to 4:00pm off 4:00pm to 6:00pm 6:00pm to 6:00am (tue) off To modify the hot water schedule for a selected day press edit or the dial back edit Turn the dial to move between the different days and view the schedule that is set. To edit a day, push the dial or right hand button when the day is highlighted in light blue. 6:00am to 8:00am on 8:00am to 4:00pm off 4:00pm to 6:00pm on 6:00pm to 6:00am (wed) off Add new hot water event Copy hot water schedule to other days back edit Push the dial to edit a hot water time or temperature when it is highlighted in light blue. You can also add an additional heating period by scrolling and pushing on the "Add new hot water event" bar. You can have up to 6 hot water events per day in your schedule. Alter the start and end times of the heating period and the temperature by scrolling and then pushing the dial to edit. Then use the dial to alter the time or temperature and push to confirm. Push the dial or the right hand button to save your changes. HALO SMART INTERFACE The Halo Smart Interface will be installed in the aperture in the front of your Ideal boiler. It will wirelessly communicate with your Halo control and, in the case of an internet connected Halo, your home Wi-Fi. In normal circumstances you will not have to interact with the Halo Smart Interface, however the LED indications can be useful in diagnosing any technical issues that may arise. The Halo Smart Interface has a Failsafe/Override feature which can be used to switch your boiler on if wireless communication between the Halo and Smart Interface is lost. Power LED refers to the power to the Halo Smart Interface Boiler LED refers to the activity of the boiler and will be green when the boiler is active Connectivity LED refers to the connection to the home Wi-Fi network if the Halo is an internet connected control Override button can be used to switch the boiler on if the communication between your Halo control and your Halo Smart Interface fails Zigbee LED refers to the wireless connection between the Halo control and the Halo Smart Interface Override LED lights up if override is active Pairing button is used during the setup of your Halo control HALO SMART WIRING CENTRE The Halo Smart Wiring Centre will wirelessly communicate with your Halo Smart Interface, in normal circumstances you will not have to interact with the Halo Smart Wiring Centre, however the LED indications can be useful in diagnosing any technical issues that may arise. Heating Zone 1 LED refers to the demand for heating in zone 1 Pair LED this refers to the wireless connection between the Smart Interface and Smart Wiring Centre The Halo Smart Wiring Centre has a Failsafe/Override feature which can be used to open your central heating zone valves if wireless communication between the Smart Wiring Centre and Smart Interface is lost. Heating Zone 2 LED refers to the demand for heating in zone 2 Hot water LED refers to the demand for hot water The pair button allows for connection to the Smart Interface. Power LED refers both to power (green) and to override (flashing red) Do not remove the cover unless you are qualified to do so. When in override these buttons can be used to manually open and close the zone valves for zones 1, 2 and hot water Important: Override is only available if the Smart Wiring Centre loses communication with the Smart Interface. During normal operation this function is not active. ADDITIONAL FEATURES Holiday Mode Support Page Child Lock Date & Time Advanced Settings Fault Notification To temporarily turn your heating off whilst you are on holiday, select the holiday function in the menu and use the dial and buttons to set the number of days. Provides information for your installer or technical expert about your Halo such as software version and wireless signal strength. To lock the control to avoid it being altered press and hold the left and right hand buttons at the same time until the icon appears. To remove child lock press and hold the left and right hand buttons again. If the date and time seen across the top of the screen is incorrect you can alter this in the date and time section of the menu. The advanced settings section of the menu allows your installer or a technical expert to make adjustments and find information about your Halo. If there is a fault then the fault symbol will show on the home screen of your Halo. Press the left hand button to access further information about the fault. HALO SYMBOL KEY SYMBOL NAME Flame Fault Child lock Override OP Optimised start DS Delayed start OP Optimised stop Frost protection Service due Halo Description Central heating W Hot water EXPLANATION Indicates your heating is on Indicates there is a fault with the boiler Childlock is set so the Halo cannot be altered Override or plus hours function is active Optimised start is active Delayed start is active Optimised stop is active Frost protection is active Service due in: - 60 days (grey) - 30 days (amber) - 0 days (red) Indicates which zone the Halo unit is controlling Central heating scheduling screen. Indicates the hot water mode. HALO SYMBOL KEY SYMBOL Hi Lo NAME Target Temp Current Temp Time Date Battery Zigbee Cloud* Hot Water* Hot Water* EXPLANATION Room temperature is above 40°C Room temperature is below 0°C Temperature you want your heating to reach Room temperature in the location of your Halo Current time Current date Battery status indication Indicates that the Halo is communicating with the Smart Interface Indicates that the Halo is communicating with internet and can be controlled with the Halo app via your smart phone *Halo Combi Wi-Fi only Indicates that the hot water demand is active. *Shown on zone 1 Halo only When icon is orange hot water demand is on. When icon is yellow hot water boost is active. When icon is white demand is off. *Shown on zone 1 Halo only CHANGING THE BATTERIES IN YOUR HALO CONTROL A red, empty battery symbol means that your Halo batteries need to be replaced. Whether you have a desk or wall mounted unit you will see the below symbol on the base of the unit. There are also two finger grabs top and bottom as shown below. Use the finger grabs to gently pull the Halo away from the rear housing. Do not use a screwdriver to separate. Remove all the old batteries and replace with 4 new AA Alkaline batteries. Check you have the correct battery orientation then position the Halo back onto the rear housing and gently push into place until you feel a positive click. The Halo will go through a short synchronisation process while it reconnects with your Halo Smart Interface. The Halo will then return to the home screen. TROUBLE SHOOTING 1. HALO NOT COMMUNICATING WITH HALO SMART INTERFACE If the below message shows on the Halo screen then it is not communicating with the Halo Smart Interface. 2. SMART WIRING CENTRE NOT COMMUNICATING WITH SMART INTERFACE If the below message shows on the Halo screen then the Smart Wiring Centre is not communicating with the Smart Interface. Please follow the on screen recommendations, additionally for further help you can also visit idealheating.com Please note even without a signal between the Halo and the Halo Smart Interface the heating will continue to operate in Failsafe mode. In Failsafe mode the schedule will still operate however the output temperature of the boiler will be reduced. You can also manually switch your boiler On and Off by using Override button on the Smart Interface. When the Override is pressed it will disable failsafe mode and allow full manual control of the boiler until the connection is restored. When communication is restored both Failsafe and Override modes are disabled. Please follow the on screen recommendations additionally for further help you can visit idealheating.com During this fault condition your heating zone valves will need to be manually operated via the buttons on the Smart Wiring Centre. When communication is restored this override mode is disabled. TROUBLE SHOOTING (CONT.) 3. BOILER AND CONTROL FAULTS If the fault icon appears in the home screen it means there is a control or boiler fault. Press the left hand key to view the fault and recommendations. 4. LOST PAIRING BETWEEN HALO AND HALO SMART INTERFACE In the unlikely event that the Halo loses pairing you will see the following screen. To re-pair go to section H in the Halo Heat & System installation instructions. You can also find a copy of the installation guide at idealheating.com WARRANTY Your Ideal Halo comes complete with a 2 year Ideal Guarantee, subject to the following terms and conditions. During the period of the guarantee we will replace free of charge, where it suffers a mechanical or an electrical breakdown as a result of defective workmanship or materials, subject to the following conditions and exclusions; 1. The guarantee will commence from the date of installation. Without proof of purchase the guarantee will commence from the date of manufacture (via serial number). 2. The Installation needs to be registered within 30 days of installation, it can be registered online by visiting idealheating.com. 3. If the control suffers a mechanical or an electrical breakdown we should be contacted on one of the following numbers: Northern Ireland: T: 02890 331444 Elsewhere in the UK: T: 01482 498660 Our normal working times, excluding Bank Holidays, are: 8am 6pm Monday to Friday 8am 4pm Saturday 8am 12 noon Sunday 4. The guarantee does not apply: a. To any defect, damage or breakdown caused by deliberate action, accident, misuse or third party interference including modification or failed batteries. b. To any defect, damage or breakdown caused by the design, installation and maintenance of the central heating system. d. To any other costs or expenses caused by or arising as a result of the breakdown of the controls. e. To any defect resulting from the incorrect installation of the controls. To any costs incurred during delays in fixing reported faults. Our Ideal Guarantee is offered in addition to the rights provided to a consumer by law. Details of these rights can be obtained from a Trading Standards Authority or a Citizens Advice Bureau. Guarantor Ideal Boilers Ltd, National Avenue, Hull, HU5 4JN. Consumer Helpline T: 01482 498660 Installer phone number: This product contains free and open source software. For more information about that software, the licences and notices applicable to it, and (where applicable) how to obtain a copy of the source code, please see the licence document, a copy of which can be downloaded from: idealheating.com/open-source and which is incorporated in this statement by reference. For some components, we also offer to provide the corresponding source and associated install information on a physical medium where that is referenced in the licence applicable to that component. For more information contact us on open-source@groupe-atlantic.co.uk or visit the link above. NOTES Hereby, Ideal Boilers Ltd declares that this device (model 222145) is in compliance with: Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address idealheating.com For more information and FAQs visit the Ideal Heating website idealheating.com UIN: 229177 A02 RF frequency: 2405 2480MHz Max. RF output power: 10dBm idealheating.com | Ideal Boilers Ltd National Avenue Hull, HU5 4JB T: 01482 498660 E: enquiries@idealheating.com welcome to our ideology