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VoIP Gateway | IP PBX | IP Phone丨Session Border Controller丨SIP Intercom丨DINSTAR
Installation Guide for DINSTAR models including: SBC300, SBC1000, SBC3000, SBC300 SBC Series Session Border Controller, Session Border Controller, Border Controller, Controller
POWER 0 100-240VAC 50/60HZ 100-240VAC 50/60HZ POWER 1 Network port for Management 192.168.11.1 PC 192.168.11.XXX Network port for service Grounding
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DocumentDocumentQuick Installation Guide SBC300 SBC1000 SBC3000 THANKSFORCHOOSINGDINSTAR'S SBC! sPulepapsoertr,epaledatsheiscgounitdaecctaurse. fully bef0o7re55in-s6t1a9lli1n9g9t6he6device. If you need any technical Telw: +w8w6 7.d5i5n6st1a9r1.c9n966 Email: support@dinstar.com Web: www.dinstar.com Note: This guide is for all hardware SBC series devices 1 SBC Series Technical Specifications SPEC Network Port Model for Service SBC300 4 SBC1000 4 SBC3000 4 Network Port for Management 1 1 0 Max Concurrent 50 500 2,000 Max Registration 1,000 5,000 10,000 2 SBC Series Technical Specifications Indicator Definition Status Description PWR RUN Power Indicator ON OFF The device is switched on The power is switched off or there is no power supply Blinking slowly The device is running properly Running Indicator On/OFF The device goes wrong ALM Alarm Indicator OFF ON The system is working properly The system is down Green Indicator Blinking quickly The device is properly connected to network (Network Link) GE OFF The device is not connected to network or network connection is improper Yellow Indicator (Network Speed) On OFF Work at 1,000Mbps Network speed lower than 1,000Mbps 3 Indicators and Ports SBC300 PWR RUN ALM SIM TF 0 E1/T1 TF Console 1 GE Link Speed 3 2 1 0 MGMT DC12V GE0 GE1 GE2 GE3 MGMT RST Power Indicator Running Indicator Alarm Indicator SIM Card Indicator TF Card Indicator TF Card E1/T1 Slot In-use Indicator USB Interface Console Port Power Jack NNeettwwoorrkk LSipnekeIdndInicdaitcoartor Network port for service Reset Button Network port for Management SBC1000 PWR RUN ALM SIM Console 0 E1/T1 1 GE Link Speed 3 2 1 0 MGMT Power Indicator Running Indicator Alarm Indicator SIM Card Indicator Console Port E1/T1 Network Link Indicator USB Interface In-use Indicator Network Speed Indicator SBC1000 Cooling Fan POWER 0 OFF POWER 1 OFF ON 100-240VAC 50/60HZ ON 100-240VAC 50/60HZ E1/T1 GE 0 1 0 1 2 3 MGMT SIM RST Power Switch Power Jack SBC3000 E1/T1 Ports Network port Network port for SIM card Reset Grounding for service Management Slot Button Lug MFU PWR RUN MFU PWR RUN Media processor GE2 GE3 Screws Power Indicator for MFU Running Indicator for MFU Network port for service MFU PWR RUN MFU PWR RUN Media processor Media processor MCU MCU PWR RUN Media processor GE0 GE1 CONSOLE RST SBC3000 Power Indicator for MCU Running Indicator for MCU Network port for service USB Interface Reset Button Console Port Network port for Management POWER 0 POWER 1 100-240VAC 50/60HZ 100-240VAC 50/60HZ Grounding Lug Power Power Switch Jack Cooling Fan Screws 4 Attentions before Installing The SBC1000/SBC3000 mounting cabinets should be 19 inches in width and 550 mm or more in depth (Dinstar provides the required brackets for installation); To guarantee device works normally and to lengthen the service life of the device, the humidity of the equipment room where device is installed should be maintained at 10%90% (non-condensing), and temperature should be 0 ~ 45 ; It's suggested that personnel who has experience or who has received related training be responsible for installing and maintaining device; Power supply of SBC300 should be 12V DC, and power supply of SBC1000/SBC3000 should be 100~240V AC; It's advised to adopt uninterruptible power supply (UPS); Please wear ESD wrist strap when installing device; Please do not hot plug cables; Ensure the equipment room is well-ventilated and clean. 5 Installation Instruction Connection Diagram for SBC300 Connect to the network, and connect to the power supply GE DC12V 0 1 2 3 MGMT RST DC 12V Network port for service Internet/Ethernet Network port for Management 192.168.11.1 PC 192.168.11.XXX Connection Diagram for SBC1000 Connect to the network, and connect with power input and grounding lug POWER 0 OFF POWER 1 OFF ON 100-240VAC 50/60HZ ON 100-240VAC 50/60HZ E1/T1 GE 0 1 0 1 2 3 MGMT SIM RST AC 100-240V AC 100-240V Network port for service Network port for Management 192.168.11.1 Grounding Cable Internet/Ethernet PC 192.168.11.XXX Grounding Lug Connection Diagram for SBC3000 Connect to the network MFU PWR RUN MFU PWR RUN Media processor GE2 GE3 MFU PWR RUN MFU PWR RUN Media processor Media processor MCU MCU PWR RUN Media processor GE0 GE1 CONSOLE RST SBC3000 Network port for service Internet/Ethernet Network port for Management 192.168.11.1 PC 192.168.11.XXX Connect with power input and grounding lug 100-240VAC 50/60HZ 100-240VAC 50/60HZ POWER 0 POWER 1 Grounding Cable Grounding Lug AC 100-240V AC 100-240V 6 Modify PC's IP Address To log in the Web Management System of the SBC, you need to modify the lP address of PC first to make it at the same network segment with the SBC. Connect PC with the SBC, and then add an lP address of 192.168.11.XXX on the PC. 1 On the PC, click `Network (or Ethernet) Properties'. 2 Double-click `Internet Protocol Version 4 (TCP/IPv4)'. 3 Select `Use the following IP address', and then enter an available IP address `192.168.11.XXX' . 7 Log in Web Management System Connect the computer to the GE1 port of SBC3000 (or the MGMT port of SBC300/SBC1000), then open the browser, enter the IP address (https:// 192.168.11.1) in the browser, press enter, and the login GUI will be displayed. Model SBC300 SBC1000 SBC3000 Network port for Management MGMT MGMT GE1 IP Address 192.168.11.1 192.168.11.1 192.168.11.1 Enter username and password in the displayed login GUI. The default username is admin, while the default password is admin@123#. 8 Modify IP Address of Network Port for Service After logging in the SBC, user needs to modify the lP address of the network port for service. After that, please restart the device for the configurations to take effect. Note: The GE1 port of SBC3000 also can be used as a network port for service, but the MGMT port of SBC300/SBC1000 is only used for local management and maintenance. 9 Configure Access Network On the 'Service - Access Network' page, users can configure the Access Network to use SBC for proxy registration The signaling and media interfaces are the same as the corresponding network port for service. The local SIP listening port is 5090(customizable), and other configuration items keep the default. 10 Configure Access SIP Trunk On the 'Service - Access Network' page, users can configure the Access SIP Trunk to connect SBC with service provider or third-party SIP line provider. The signaling and media interfaces are the same as the corresponding network port for service. The local SIP listening port is 5070 (customizable), and the Remote IP: Port is the server IP and port provided by the Service Provider. 11 Configure Call Routing (1) Configure Call Routing(Core SIP Trunk Access SIP Trunk) On 'Service - Routing Profile Call Routing' page, add an outbound route, select Core SIP Trunk as the source and Access SIP Trunk as the destination, and keep the other configuration items as default. Set the priority (the smaller the number, the higher the priority) and the description: Select Core SIP Trunk as the source: Select Access SIP Trunk as the destination: (2) Configure Call Routing(Access SIP Trunk Core SIP Trunk) On 'Service - Routing Profile Call Routing' page, add an inbound route, select Access SIP Trunk as the source and Core SIP Trunk as the destination, and keep the other configuration items as default. Set the priority (the smaller the number, the higher the priority) and the description: Select Access SIP Trunk as the source: Select Core SIP Trunk as the destination: Note: Based on the above steps, users can configure the call routing in the direction of Access Network Core SIP Trunk or Core SIP Trunk Access Network. 12 Trouble Shooting (1) Unable to access the device WEB GUI. First, check whether the access network port is the Network Port for management, the Network Port for service is not allowed to access the Web GUI by default; To access the WEB GUI of SBC, you need to use HTTPS method, default port 443; Using Ping to check whether the network works normally. If the network is not accessible, you need to check whether the IP address of the device is correct and whether the indicator of the network port is normal. (2) Why the extension fails to register through the access network? First, check the basic configuration of the SBC, such as whether the network port, SIP listening port and Call Routing are correct; Then check that the Server IP and port of the end device are the same as the IP and port of the SBC Access Network; Capture the network packets (on the Maintenance page), and check whether the SBC has received the registered packets and whether they have been successfully forwarded to the Core SIP Trunk. (3) Why the call through SBC is failed? First, check whether the Access Network registration is successful and whether the status of the Access SIP Trunk and Core SIP Trunk is True; Checking that Call Routing is configured correctly; Capture the network packets (on the Maintenance page), and check that the SBC has received the Call Request message; Log in to SSH command line to capture call logs and provide them to technical support. (4) Forget the management port IP address of the device. If other service ports can access the device, you can try to use the IP access of the service ports; Prepare an RS232 Console cable and a computer with a COM interface, then connect the device's Console port to access the device Command line interface, enter the command "show int" in ROS# mode to get the IP address of the device. 13 Tips for security settings To protect the system service security, please configure the security rules according to the specific service requirements. For example: IP anti-attack policy, SIP anti-attack policy, system security, access control, black and white list, IP address whitelist, etc. If you have any questions about the configuration and parameters, please contact technical support. IP COMMUNICATION SOLUTIONS Shenzhen Dinstar Co., Ltd. Web: www.dinstar.com