LG Digital Signage Owner's Manual
Please read the user manual before using this product to ensure safe and convenient use.
Models: 43UH5N-E, 49UH5N-E, 55UH5N-E, 65UH5N-E, 43UH7N-E, 49UH7N-E, 55UH7N-E, 65UH7N-E
BASIC
NOTE
- The accessories provided with your product may vary depending on the model or region.
- Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions.
- SuperSign Software & Manual: Visit https://partner.lge.com to download the latest SuperSign software and manual.
Checking the Accessories
The following accessories are typically included:
- Monitor screen
- Power cord
- Remote control
- Batteries (AAA)
- Cable management clips (x2)
- VGA cable
- USB cable
- User Manual
Getting Ready
Connecting the IR Sensors
Connecting the cable to the product allows it to receive signals from the remote control. Rotate the IR sensor according to horizontal or vertical use. The illustrations may differ depending on the model. Remove the protective cable film before use.
Horizontal Use (Default Mount): The IR sensor is positioned for horizontal mounting.
Vertical Use: The IR sensor is positioned for vertical mounting.
You can hide the IR sensor.
Kensington Lock Device
(This feature applies only to some models.)
The Kensington lock device connector is located on the back of the monitor. For more information on installation and use, refer to the user manual provided with the locking device. Connect the Kensington security system cable between the monitor and a table.
NOTE
- The Kensington lock device is an optional specification.
- This is a general illustration of installation and may look different from the product held by the customer.
Checking Before Installation
We are not responsible for product damage caused by failure to follow the guide.
Installation Orientation
Using Vertically: When installing vertically, rotate the monitor 90 degrees anti-clockwise while facing the front of the screen.
Tilt Angle: The monitor can be tilted.
Ceiling, Floor Orientation: Ensure proper orientation for ceiling or floor mounting.
Installation Location
We are not responsible for product damage caused by failure to follow the guide.
Indoor
Installing on a Wall
Ensure sufficient clearance for wall mounting:
- Slim Wall Mount (optional): 13 mm (0.5 inches)
- Normal Wall Mount (optional): 26 mm (1.0 inches)
Clearance dimensions:
- A: 13 mm (0.5 inches) or more
Important:
- The warranty will not cover any damage caused by using the product in direct sunlight on the front panel.
- Leave sufficient space around the product so that the ventilation vents of the product are not blocked.
Installing on a Recessed Wall
Clearance dimensions for recessed installation:
- A: 13 mm (0.5 inches) or more
- B: 50 mm (1.9 inches) or more
- C: 70 mm (2.7 inches) or more
Important:
- The warranty will not cover any damage caused by using the product in direct sunlight on the front panel.
Outdoor
Outdoor Enclosed
This section likely pertains to outdoor installations, but the provided text does not detail specific requirements beyond a general warning about sunlight.
Wall Mount Holder
To install the monitor on a wall, attach a wall mount holder (optional) to the back of the monitor. Take caution, and ensure that the wall mount holder (optional) is securely fixed to the monitor and to the wall. The VESA dimensions of the wall mount by model are as follows:
VESA Mount Compatibility (Example 1)
Model | A | B | C x D (mm (inches)) | E | Length (Maximum) (mm (inches)) |
43UH5N-E, 43UH7N-E | LSW240* | 200 x 200 (7.8 x 7.8) | M6 | 14 (0.5) | |
49UH5N-E, 49UH7N-E | OLW480* | 300 x 300 (11.8 x 11.8) | M6 | 14 (0.5) | |
55UH5N-E, 55UH7N-E | |||||
65UH5N-E, 65UH7N-E |
VESA Mount Compatibility (Example 2)
Model | A | B (mm (inches)) | C | D | Length (Maximum) (mm (inches)) |
43UH5N-E, 43UH7N-E | WB21LM* | 200 (7.8) | M6 | 14 (0.5) | |
49UH5N-E, 49UH7N-E | |||||
55UH5N-E, 55UH7N-E | WB21LM* | 300 (11.8) | M6 | 14 (0.5) | |
65UH5N-E, 65UH7N-E |
CAUTION
- Disconnect the power cord first, and then move or install the monitor. Otherwise, it may result in electric shock.
- If the monitor is installed on a ceiling or inclined wall, it may fall and result in injury.
- Damage to the monitor by tightening the screws too tightly may void your warranty.
- Use screws and wall mount plates conforming to VESA standards. Breakage or personal injury due to use or misuse of inappropriate components is not covered by the warranty of this product.
NOTE
- Using screws longer than the indicated depth may damage the inside of the product. Be sure to use the proper length.
- For more information on installation, please refer to the user manual for the wall mount.
Precautions for Use
Dust
The warranty will not cover any damage caused by using the product in an excessively dusty environment.
Afterimage
- After-image appears when the product is turned off.
- Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screen-saver function.
- Switching from a screen with high differences in luminance (black and white or grey) to a darker screen may cause an afterimage. This is normal due to the display characteristics of this product.
- When the LCD screen is in a still pattern for extended periods of use, a slight voltage difference may occur between the electrodes that operate the liquid crystal (LC). The voltage difference between the electrodes increases over time and tends to keep the liquid crystal aligned in one direction. At this time, the previous image remains, which is called an afterimage.
- Afterimages do not occur when continuously changing images are used but take place when a certain screen is fixed for a long time. The following are operational recommendations for reducing the occurrence of afterimages when using a fixed screen. The maximum recommended time for switching the screen is 12 hours. Shorter cycles are better for preventing afterimages.
Recommended Usage Condition
- Change the background color and text color at equal intervals. Afterimages occur less when the colors to be changed are complementary to one another.
- Switch the screen at equal time intervals. Take caution, and ensure that text or images from before the screen change are not left in the same location after the screen change.
Product Specifications
Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.
43/49/55/65UH5N-E
Input/Output Ports | LAN IN, HDMI IN 1, HDMI IN 2, HDMI IN 3, DP IN, RS-232C IN, IR & LIGHT SENSOR, USB 2.0 IN, HDMI OUT, AUDIO OUT, RS-232C OUT |
Resolution | Recommended Resolution: 3840 x 2160 @ 60 Hz (HDMI1,2,3 / DisplayPort) Max Resolution: This may not be supported on some OS or graphics card types. |
Embedded battery | Applied |
Environmental Conditions | Operating Temperature: 0 °C to 40 °C (32 °F to 104 °F) Operating Humidity: 10 % to 80 % (Condition for preventing condensation) Storage Temperature: -20 °C to 60 °C (-4 °F to 140 °F) Storage Humidity: 5 % to 85 % (Condition for preventing condensation) * Product box packaging storage conditions |
NOTE
- Video Daisy Chain can be configured through HDMI OUT, and input resolution can support up to 3840 x 2160 at 30 Hz, and it cannot be above 30 Hz. (UH5N-E model only)
43/49/55/65UH7N-E
Input/Output Ports | LAN IN, HDMI IN 1, HDMI IN 2, DP IN, RS-232C IN, IR & LIGHT SENSOR, USB Type-C, USB 2.0 IN, DP OUT, AUDIO OUT, RS-232C OUT |
Resolution | Recommended Resolution: 3840 x 2160 @ 60 Hz (HDMI1,2 / USB Type-C / DisplayPort) Max Resolution: This may not be supported on some OS or graphics card types. |
Embedded battery | Applied |
Environmental Conditions | Operating Temperature: 0 °C to 40 °C (32°F to 104°F) Operating Humidity: 10 % to 80 % (Condition for preventing condensation) Storage Temperature: -20 °C to 60°C (-4 °F to 140 °F) Storage Humidity: 5 % to 85 % (Condition for preventing condensation) * Product box packaging storage conditions |
NOTE
- USB-C does not support fast charging. Gender converters for fast charging is also not supported.
- Use a certified USB-C cable (1.5 m (4.9 feet) or less). If you do not do so, the screen may not be displayed or a connection error may occur.
- USB-C port is not supported to DPM (Sleep mode).
Specifications by Model Size
43UH5N-E, 43UH7N-E
Power Voltage | 100-240 V~ 50/60 Hz 1.2 A |
Size (Width x Height x Depth) / Weight | 963 mm x 556.2 mm x 29.7 mm / 11.1 kg (37.9 inches x 21.8 inches x 1.1 inches / 24.4 lbs) |
49UH5N-E, 49UH7N-E
Power Voltage | 100-240 V~ 50/60 Hz 1.3 A |
Size (Width x Height x Depth) / Weight | 1095.6 mm x 630.8 mm x 29.7 mm / 13.6 kg (43.1 inches x 24.8 inches x 1.1 inches / 29.9 lbs) |
55UH5N-E, 55UH7N-E
Power Voltage | 100-240 V~ 50/60 Hz 1.6 A |
Size (Width x Height x Depth) / Weight | 1231.4 mm x 707.2 mm x 29.7 mm / 16.1 kg (48.4 inches x 27.8 inches x 1.1 inches / 35.4 lbs) |
65UH5N-E, 65UH7N-E
Power Voltage | 100-240 V~ 50/60 Hz 2.0 A |
Size (Width x Height x Depth) / Weight | 1450.3 mm x 830.3 mm x 29.7 mm / 24.2 kg (57.0 inches x 32.6 inches x 1.1 inches / 53.3 lbs) |
Resolution Support
HDMI / DisplayPort / USB-C (PC Mode)
Resolution | Horizontal frequency (kHz) | Vertical frequency (Hz) | Remark |
800 x 600 | 37.879 | 60.317 | HDMI1/2/3, DisplayPort, USB-C |
1024 x 768 | 48.363 | 60 | |
1280 x 720 | 44.772 | 59.855 | |
1280 x 1024 | 63.981 | 60.02 | |
1680 x 1050 | 65.29 | 59.954 | |
1920 x 1080 | 67.5 | 60 | |
3840 x 2160 | 67.5 | 30 | |
3840 x 2160 | 135 | 60 | HDMI1/2/3, DisplayPort, USB-C |
* HDMI3: UH5N-E model only.
* USB-C: UH7N-E model only.
HDMI / DisplayPort (DTV Mode)
Resolution | Horizontal frequency (kHz) | Vertical frequency (Hz) | Remark |
480/60p | 31.5 | 60 | HDMI1/2/3, DisplayPort |
576/50p | 31.25 | 50 | |
720/50p | 37.5 | 50 | |
720/60p | 45 | 60 | |
1080/50i | 28.1 | 50 | |
1080/60i | 33.75 | 60 | |
1080/50p | 56.25 | 50 | |
1080/60p | 67.432 | 59.94 | |
1080/60p | 67.5 | 60 | |
2160/30p | 67.5 | 30 | |
2160/50p | 112.5 | 50 | |
2160/60p | 135 | 60 |
* HDMI3 : UH5N-E model only.
NOTE
- Horizontal frequency: The horizontal interval is the time taken to display one horizontal line. When 1 is divided by the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal frequency. The unit is kHz.
- Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz.
Wireless module (LGSBWAC95) Specifications
Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency range (MHz) | Output power (Max.) (dBm) |
2400 to 2483.5 | 18.5 |
5150 to 5725 | 18 |
5725 to 5850 | 18 |
Bluetooth
Frequency range (MHz) | Output power (Max.) (dBm) |
2400 to 2483.5 | 9 |
Important Notes:
- As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.
- For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the device and the body.
- FCC ID: BEJLGSBWAC95 / IC: 2703H-LGSBWAC95
Licence
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com.
HDMI™
HIGH-DEFINITION MULTIMEDIA INTERFACE
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Dolby Laboratories
Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.
HE Advance
Covered by patents at patentlist.accessadvance.com
Bluetooth®
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.
Supplier's Declaration of Conformity
Trade Name | LG |
Responsible Party | LG Electronics USA, Inc. |
Address | 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632 |
lg.environmental@lge.com |
This product qualifies for ENERGY STAR®. Changing the factory default configuration and settings or enabling certain optional features and functionalities may increase energy consumption beyond the limits required for ENERGY STAR® certification. Refer to ENERGYSTAR.gov for more information on the ENERGY STAR® program.
The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service.
MODEL:
SERIAL NO.:
Temporary noise is normal when powering ON or OFF this device.