Homerunpet Smart Pet Feeder PF20

Safety Instructions

Please read and follow all safety instructions before use.

  • This appliance may be used by children aged 8 or above, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting hazards.
  • Children must not play with the appliance.
  • Children must not perform cleaning or maintenance unless they are at least 15 years old and supervised.
  • Keep children under the age of 8 years away from the appliance and power supply.
  • When the appliance is working, do NOT put your hand/finger or other object into the food outlet or the food tank.
  • Set up the appliance on an even, stable, clean, non-slip, dry and fireproof surface in a spacious space.
  • Do NOT install the appliance in a confined space, such as bookcase or built-in cabinet.
  • Do NOT set up the appliance in the immediate vicinity of the heat source.
  • To avoid possible electrical shock, this appliance is FOR INDOOR HOUSEHOLD USE ONLY.
  • Do NOT place the appliance OUTDOORS or on WET ground, nor allow the appliance to be put in water or other liquids.
  • To prevent possible fire or electrical shock, do NOT place vessels filled with liquids, such as vases, on the appliance.
  • Disconnect the power supply before cleaning, maintenance, and transportation of the unit.
  • Do NOT touch the appliance power supply unit with wet hands.
  • Do NOT immerse the feeder base or lid into the water under any circumstances as it may damage the electronic parts inside.
  • The appliance must only be operated with the original power supply unit.
  • Do NOT use damaged power supply unit. In case of any damage, contact your supplier for replacement immediately.
  • Do NOT use an extension cord or modified adapter.
  • Do NOT drag the power cord when unplugging the adapter.
  • The appliance must only be used and maintained as described in this user guide.
  • Be careful when moving the appliance to avoid damage and crashing into other objects. In case of any damage, deformation or corrosion, stop using it immediately.
  • The appliance must be used only in a technically perfect condition.
  • Do NOT disassemble and modify the appliance in any form.
  • Do NOT use batteries that are leaking, deformed, or discolored.
  • Do NOT mix old and new batteries or batteries of different types.
  • If the appliance will NOT be used for long time, remove the batteries and disconnect the power. Meanwhile, empty and clean the food tank.
  • If the batteries leak, clean the battery compartment thoroughly before inserting new batteries.
  • Be sure to provide this appliance with the rated low voltage that meets its requirements.
  • The appliance, batteries, accessories and packaging must be disposed of according to local and national regulations.

FCC Statement (for U.S.A. customers)

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC radiation exposure statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator & your body.

Delivery Note / Contents

The following items are included with the Homerunpet Smart Pet Feeder PF20:

  • Food tank
  • Feeder base
  • Bowl base
  • Feeder bowl
  • Desiccant
  • A/C adapter
  • USB cable
  • User guide
  • Feeder bowl clips

Appliance Overview

The appliance consists of the following parts:

  • Side View: A: Food lid, B: Open button, C: Battery indicators, D: Manual feed button, E: Status indicator, F: Food outlet, G: Lid snap, H: Food tank, I: Food tank latch, J: Feeder base, K: Feeder bowl, L: Bowl base, M: Reset button, N: Power switch, O: A/C adapter socket, P: Battery compartment.
  • Bottom View: Shows the power switch (N) and A/C adapter socket (O).
  • Interior structure of the lid: Shows the desiccant box (Q) and its switch (R).
  • Interior structure of the food tank: Shows the impeller (S), spring shaft (T), silicone sleeve (U), food impeller (V), and food impeller cover (W).

Dual Power Supply

The appliance can be powered by a power adapter or batteries. The batteries automatically supply power to the appliance in the event of a power interruption.

Inserting Batteries

1. Open the battery compartment and insert four LR 20 (size D) alkaline batteries with correct polarity as illustrated. Note: LR 20 (size D) batteries are not included. Remote feeding function is not available when powered by battery only.

Connecting to Power

1. Connect the appliance to the power supply using the AC adapter and USB cable. 2. Turn on the appliance.

Filling Food

Follow these steps to fill the feeder:

  1. Open the lid: Press the open button (B) to open the lid.
  2. Insert the desiccant: Place the desiccant packet into the designated compartment. For better pet food preservation, replace the desiccant every 4 weeks.
  3. Add dry kibble food: Add dry kibble food to the food tank. The maximum kibble size should be no larger than 12 mm. Pay attention to the maximum food level indicator.

Remote Feeding

Control the feeder remotely using the Homerunpet mobile app:

  1. Search and download the Homerunpet APP from the App Store or Google Play.
  2. Sign up and log in to your account.
  3. Add and connect the appliance to your phone by following the on-screen instructions before customizing the feeding plan.

Manual Feeding

Dispense food manually:

  • By double-clicking the manual feed button (D), one portion of food will be dispensed. For more food, repeat the same operation.

Indicator and Status

Understand the appliance's status through its indicators:

IndicatorIndicator StatusAppliance Status
LED Indicator (E)Flashes in redNot enough food
Appliance status indicator (E)Lights in whiteNormal status
Appliance status indicator (E)Flashes in blueWaiting for connection
Battery level indicators (C)All 4 indicator lights onFull power
Battery level indicators (C)The bottom indicator flashesLow power (Batteries should be replaced).

Troubleshooting

Refer to the table below for common issues and their solutions:

Error DescriptionTroubleshooting
Status indicator (E) flashes in red
  • Pet food in the food tank is not enough. Check the pet food level and add pet food to the food tank where necessary.
  • If there is enough pet food in the food tank, check if the appliance is placed in direct sunlight. Relocate the appliance from sunlight.
The bottom battery indicator flashes
  • The battery is low and should be replaced.
  • Connect to power adapter.
Battery indicators (C) flash while status indicator (E) flashes in red
  • The pet food is jammed. Check and remove the jammed pet food. Refill pet food to the food tank.
  • Check if the appliance is only powered with the batteries. (Note: If powered by batteries only, it is in standby status and all indicators are off).
All indicators are off
  • Check if the appliance is turned on or not.
  • Check if all indicators are turned off in the APP.
The feeding time is not accurate
  • Check the time setting in the APP. (Note: Feeding time deviation is typically within seconds.)
The pet food doesn't come out from the appliance
  • Check if the appliance is working properly.
  • Check if the food outlet is blocked by double-clicking the manual feed button (D).
  • Check if the kibble grain size is larger than the maximum permissible value.
The portion of food is not accurate
  • Customize feeding portions to suit your pet. (Note: Minor differences may occur due to kibble size variations.)

If the above guidance fails to troubleshoot your issue, please contact your supplier.

Cleaning

Regular cleaning ensures optimal performance and hygiene.

  • It is recommended to clean the appliance every 4 weeks for your pet's wellbeing.
  • Wipe the feeder base and lid with a damp cloth. Note: These parts are not washable.
  • Washable parts: The feeder bowl and other components that can be washed with water. Note: Do NOT wash with a dishwasher.
  • Ensure all parts are thoroughly dry before reassembling the appliance.

Assembly

Follow these steps to assemble the Homerunpet Smart Pet Feeder:

  1. Assemble the silicone case (U) to the impeller (V): Place the silicone case onto the food impeller.
  2. Assemble the impellers (S): Attach the impellers to the main unit.
  3. Press the spring shaft (T): Push the spring shaft to secure the components.
  4. Assemble the impeller cover (W): Attach the impeller cover over the assembled parts.
  5. Assemble the food tank: Align the food tank with the base and slide the latches (I) on both sides to the lock position.
  6. Assemble the food lid: Attach the food lid to the feeder base.

Tips on assembling the feeder bowl clip:

  • Assembly: Place the clip at the joint position between the feeder and bowl base. Press the clip downward to fasten it to the buckle.
  • Disassembly: Pinch both sides of the clip and pull it up.

Product Specifications

FeatureSpecification
BrandHomerunpet
ModelPF20
Volume4.0 L
Product Size328 x 185 x 353 mm
MaterialABS
Weight2.01 kg (4.4 lbs)
Power Supply5V --- 2A
Wireless FrequencyWiFi 2.4 G
Suitable ForCats or small dogs

Warranty

Thank you for choosing the Homerunpet Smart Pet Feeder. Homerunpet offers a one-year warranty from the date of original purchase, requiring presentation of the original proof of purchase.

This warranty applies under normal operation conditions. It does not cover damage caused by negligence, accident, misuse, failure to follow instructions, improper maintenance, unauthorized modification, or external factors like fire, lightning, or flood.

The motor is factory sealed; any modification will void the warranty.

For after-sales service and more information, please contact: support@homerunpet.com.

Models: PF20 Smart Pet Feeder, PF20, Smart Pet Feeder, Pet Feeder, Feeder

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