HOMCOM Apollo 18C Electric Fireplace Insert
Installer / Consumer Safety Information
Please read this manual before installing and using appliance.
Warning: If the information in this manual is not followed exactly, an electrical shock or fire may result causing property damage, personal injury or loss of life.
For Your Safety: (Service must be performed by a qualified service agency.) Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.
CSA Certified [CSA logo description]
General Instructions
- Read all instructions before using this appliance.
- This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9m) from the front of this heater and keep them away from the sides and rear.
- CAUTION: Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating unattended.
- Always unplug this appliance when not in use.
- Do not operate any heater with a damaged cord or plug or after the appliance malfunctions, has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.
- Any repairs to this appliance should be carried out by a qualified service person.
- Under no circumstances should this appliance be modified.
- Do not use outdoors.
- This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners or similar coverings. Arrange cord away from traffic areas and where it will not be tripped over.
- To disconnect this appliance, turn controls to the off position, then remove plug from outlet.
- Connect to properly grounded outlets only.
- This appliance, when installed must be electrically grounded in accordance with local codes, with the current CSA C22.1 Canadian Electrical code or for USA installations, follow local codes and the National Electric Code, ANSI/NEPA No. 70.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock, fire or damage the heater.
- To prevent possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- This heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are used or stored. This appliance should not be used as a drying rack for clothing, nor should Christmas stockings or decorations be hung on or near it.
- Use this appliance only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to person.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
- Once the inner temperature of this insert reach to 85± 2°C, this insert will off-work automatically. To reset temperaturing limiting control, disconnect power using plug or main switch for 10 minutes.
- SAVE THESE INSTRUCTIONS.
Locating Your Fireplace
Your new electric fireplace may be installed on the floor only in your home. This heater is a fireplace insert and can't be used as a movable fireplace. When choosing a location for your electric fireplace, ensure that the general instructions are followed. For best results, install the electric fireplace away from direct sunlight and dust.
Electric Fireplace Specifications
| Specification | Value |
|---|---|
| Fireplace Insert Dimensions (W x D x H) | 18 x 5 x 17 1/8 inch (45.7 x 12.8 x 43.5 cm) |
| Net Weight / Gross Weight | 5.7kg / 7.4kg |
| Voltage | 120V~ |
| Frequency | 60Hz |
| Watts | 1400 Watts |
Electrical Connection and Grounding
It is preferable that the fireplace be on a dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or the fuse to blow when the heater is in operation. The unit comes standard with a 6ft. (1800mm) three-prong cord, exiting from the rear of the fireplace. Plan the installation to avoid the use of an extension cord. Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
Grounding Instructions: This heater is for use on 120 volts. The cord has a plug as shown at A in figure. Ensure connection to a properly grounded outlet.
Diagram Description: A standard three-prong plug is shown connected to a wall outlet. The plug has a grounding pin. The outlet box cover is depicted.
Assembly Instructions
Required Tools
- Phillips Screwdriver (not included)
Hardware
- AA x 1
- BB x 2
- CC x 6+2 extra (Φ4 X 10mm)
- DD x 6+2 extra (Φ4 X 6mm)
1. Attaching the Metal Trims
Diagram Description: This step shows the fireplace insert frame. Screws (DD) are used to attach metal trims (AA, BB) to the frame. Screws (CC) are also shown for securing components.
2. Installing the Fireplace Insert
Diagram Description: This step illustrates placing the fireplace insert into a cabinet or opening. Screws (CC) are shown being used to secure the insert.
Operating Instructions
Power On/Off
This is the main power supply for the unit. Pressing the "ON" button puts the fireplace insert into standby mode, allowing the flame effect to be visible through the screen.
Heater
This button turns on the power to the heater and blower.
Diagram Description: The front panel of the fireplace insert is shown with two controls labeled "POWER" and "HEATER". A close-up inset shows a switch with "ON" and "OFF" positions.
Replacement Parts List and Exploded View
Parts List
| Part | Part Name |
|---|---|
| 1 | Heater / blower assembly |
| 2 | Main power switch |
| 3 | Heater switch |
| 4 | Emberbed with log |
| 5 | Flame effect circuit board |
| 6 | Flame generator drive motor |
| 7 | Flame generator / spinner |
Diagram Description: An exploded view diagram shows the various components of the electric fireplace insert, numbered according to the parts list. These include the heater/blower assembly, switches, emberbed with logs, circuit board, and flame generator motor.
Troubleshooting Guide
| Problem | Solution |
|---|---|
| 1. No power. | 1a. Check that unit is plugged into a standard 120V outlet. |
| 2. Power light is ON but the flame effect is not visible. | 2a. Open bottom of unit, check to see if "spinner" is correctly mounted at the rear of unit. 2b. Check to see if spinning motor is functioning. If not, call customer service. |
| 3. Heater doesn't work, but Power and Heater switches / buttons are in the "ON" position. | 3a. Turn all switches / buttons to the "OFF" position and unplug the unit from the wall outlet for 10 minutes. After 10 minutes, plug the unit back into wall outlet, and operate normally. |
| 4. Other reasons that may prevent the heater from working correctly: 4a. Incorrect operation. 4b. Defective heater switch. 4c. Defective heater assembly. 4d. Loose wiring. 4e. Dirty or clogged vents. | 4a. Refer to operating instructions. 4b. Call customer service. 4c. Call customer service. 4d. Call customer service. 4e. Unplug the unit. Clear vent area of dust and debris. Wait ten minutes, plug the unit in again and turn on the heater. |
| 5. Unusual sounds/noise. | 5a. It is normal when the firebox is working. The noise comes from the fan that blows the heated air out of the firebox. A slight noise may also come from the motor that generates the flame. If it is unusual, check that the screws attaching the flame motor are tightened. |
| 6. Flame effect operates, but heater does not blow warm air. | 6a. Check that heater switch / button is in "on" position. |
| 7. Problems with the assembly. | 7a. Call customer service. |
Maintenance
Periodic cleaning/vacuuming of the fan/heater unit is recommended. Make sure the unit is turned OFF and unplugged whenever you are cleaning the heater or fireplace.
WARNING: Make sure the power is turned off before proceeding. Any electrical repairs or rewiring of this unit should be carried out by a licensed electrician in accordance with national and local codes.
WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electrical shock and injury to persons.
WARNING: Do not use this fireplace if any part of it has been under water. Immediately call a qualified service technician to inspect the fireplace and replace any part of the electrical system.
WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electrical shock or personal injury.
WARNING – TO REDUCE THE RISK OF FIRE
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
- Check your heater cord and plug connections. A loose fitting outlet can cause the plug to overheat and/or cause a fire. Be sure plug fits tight in the outlet. Check frequently during use to make sure plug and outlet are not hot. If so, discontinue using heater and have outlet replaced by a qualified electrician. Note: Heaters draw more current than small appliances, overheating of the outlet may occur even if it has not occurred with the other appliances.
- Always unplug heater when not in use.
- Do not operate heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Discard heater or return to an authorized service facility for examination and/or repair.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Do not route cord under furniture or appliances. Arrange cord away from traffic areas and where it will not be tripped over.
- Do not place any objects such as furniture, papers, clothes, and curtains closer than 3 feet (0.9 m) to the front of the heater and keep them away from the sides and rear when the heater is plugged in.
- Do not place the heater near a bed because objects such as pillows or blankets can fall off the bed and be ignited by the heater.
Contact Information
USA: 001-877-644-9366, customerservice@aosom.com
Canada: 001-855-537-6088, customerservice@aosom.ca
UK: 0044-800-240-4004, enquiries@mhstar.co.uk
Germany: 0049-(0)40-88307530, service@aosom.de
France: 0033-1-84166106, contact@aosom.fr
Spain: 0034-931294512, atencioncliente@aosom.es
Italy: 0039-0249471447, clienti@aosom.it
