OUTSTAR 2 USER GUIDE

Firmware Version: 1.0.x | Last updated on Sep 3, 2025

SMART OPEN FACE HELMET WITH MESH COMMUNICATION

The firmware version 1.0.x indicates that this manual is applicable to all firmware updates within the version 1.0 series.

QUICK REFERENCE

Button Key: [+] : (+) button | [-] : (-) button | M : [Mesh Intercom button] | C : [Center button]

Type Operation Button Duration
Basic operations Power on C & [+] [1s]
Power off C & [+] Single tap
Volume up/down [+] or [-] Single tap
Phone Phone pairing C [5s]
Answer phone call C Single tap
End phone call C [2s]
Reject phone call C [2s]
Activate voice assistant C [3s]
Speed dial [+] [3s]
Play/Pause music C [1s]
Track forward/back [+] or [-] [1s]
Mesh Intercom™ Mesh Intercom on/off M Single tap
Mute/unmute mic M [1s]
Channel selection M Double tap
Mesh grouping M [5s]
Mesh Reach-Out request M Triple tap
Reset mesh M [8s]
Wave Intercom™ Wave Intercom on M Double tap
Wave Intercom off M Single tap
Switch to Mesh Intercom C Single tap
Configuration menu C [10s]

BEFORE GETTING STARTED

Sena Motorcycles App

Download the Sena Motorcycles app from the Google Play Store or the App Store.

WAVE Intercom App

Download the WAVE Intercom app from the Google Play Store or the App Store.

For detailed information on the Wave Intercom, please refer to the Wave Intercom User Guide at sena.com.

ABOUT THE OUTSTAR 2

Key Features

Device Diagram

The diagram shows the OUTSTAR 2 helmet and a control unit. The control unit is labeled with numbers 1 through 8:

Package Contents

VISOR OPERATION

Opening and Closing

The visor can be opened or closed.

Visor Removal and Installation

Removal: Press the release levers (labeled 1 and 2) to detach the visor.

Installation: Align the visor with the mounting points and push until it clicks into place.

BASIC OPERATION

Charging

Charging: The charging LED is red. Fully charged: The charging LED is blue.

The charging port is located on the device.

It takes 2.5 hours to fully charge.

Power On

Press and hold the [+] and [-] buttons simultaneously for [1s].

Power Off

Press and hold the [+] and [-] buttons simultaneously for [1s]. (Note: The Quick Reference table indicates a single tap for Power Off, while the diagram shows a press and hold. Following the diagram for visual consistency.)

The OUTSTAR 2 enters deep sleep mode if it remains motionless for 2 minutes. If any motion is detected within 3 days, the OUTSTAR 2 wakes up. Otherwise, it powers off completely after 3 days. To enable or disable this function, go to Device Settings and toggle Auto On/Off in the Sena Motorcycles app.

Volume

Adjust volume by pressing the [+] or [-] buttons.

Configuration

Enter Configuration: Press and hold the [Center button] for [10s]. You will hear the voice prompt "Configuration menu".

Navigate: Use the [+] or [-] buttons.

Confirm: Tap the [Center button] [1x].

PAIRING WITH BLUETOOTH DEVICES

When using the OUTSTAR 2 with other Bluetooth devices for the first time, they need to be paired. The OUTSTAR 2 can pair with multiple devices, including two mobile phones and one GPS. However, it supports only one additional device, alongside a mobile phone, for simultaneous connection.

Phone Pairing

  1. Press and hold the [Center button] for [5s]. You will hear the voice prompt "Phone pairing".
  2. Pair your phone with the OUTSTAR 2 via your phone's Bluetooth settings.

When you turn on the OUTSTAR 2 for the first time or reboot it after a factory reset, it will automatically enter phone pairing mode. To cancel phone pairing, press any button.

Second Mobile Phone Pairing

  1. Press and hold the [Center button] for [10s]. You will hear the voice prompt "Configuration menu".
  2. Tap the [+] button [1x]. You will hear the voice prompt "Second mobile phone pairing".
  3. Pair your second mobile phone with the OUTSTAR 2 via your phone's Bluetooth settings.

GPS Pairing

  1. Press and hold the [Center button] for [10s]. You will hear the voice prompt "Configuration menu".
  2. Tap the [+] button [2x]. You will hear the voice prompt "GPS pairing".
  3. Pair your GPS device with the OUTSTAR 2 via your GPS device's Bluetooth settings.

USING WITH A SMARTPHONE

Making and Answering Calls

Speed Dial

Speed dial presets can be assigned using the Sena Motorcycles app.

Use Speed Dial Presets

  1. Enter the speed dial menu by pressing the [Center button] for [3s]. You will hear the voice prompt "Speed dial".
  2. Navigate forward or backward through speed dial presets using the [+] or [-] buttons. Options include: ① Last number redial, ② Speed dial (1→2→3), ③ Cancel.
  3. Tap the [Center button] [1x] to confirm your selection. You will hear the voice prompt "Speed dial(#)".

Music

MESH INTERCOM

The OUTSTAR 2 provides two Mesh Intercom modes:

Open Mesh

You can freely communicate with virtually unlimited users in each of the 6 available channels. The default Mesh Intercom channel is 1.

Mesh Intercom On/Off

Mute/Unmute Mic

Press the [Mesh Intercom button] for [1s] to mute/unmute the microphone during Mesh Intercom communication. You will hear "Mute: Mic off" or "Unmute: Mic on".

Channel Selection

  1. Enter the channel setting by tapping the [Mesh Intercom button] [2x]. You will hear the voice prompt "Channel setting, 1".
  2. Navigate between channels by tapping the [+] or [-] button [1x]. You will hear the voice prompt "#" indicating the channel number.
  3. Confirm and save the channel by tapping the [Center button] [1x]. You will hear the voice prompt "Channel is set, channel #".

The channel will be automatically saved if no buttons are pressed for 10 seconds on a specific channel. The channel will be saved even if the OUTSTAR 2 is turned off.

Group Mesh

By using group mesh, a private conversation group can be created for up to 24 participants.

Create a Group Mesh

1. Users (You, A, and B) enter the mesh grouping by pressing the [Mesh Intercom button] for [5s] while staying in the open mesh. They don't need to be on the same open mesh channel to create a group mesh together. You will hear the voice prompt "Mesh grouping".

2. When mesh grouping is completed, it automatically switches from open mesh to group mesh. You will hear the voice prompt "Group Mesh".

If you want to cancel mesh grouping, tap the [Mesh Intercom button] [1x].

If the mesh grouping is not successfully completed within 30 seconds, users will hear a voice prompt saying, "Grouping failed."

Join an Existing Group Mesh

When you are in a group mesh, you can invite other users in open mesh to join the group.

1. You and the other users (C and D) enter mesh grouping by pressing the [Mesh Intercom button] for [5s]. You will hear the voice prompt "Mesh grouping".

2. When mesh grouping is completed, the other users (C and D) automatically join the group mesh while leaving the open mesh. New participants (C and D) will hear the voice prompt "Group Mesh".

If the mesh grouping is not successfully completed within 30 seconds, the current user (You) will hear a low tone double beep and the new users (C and D) will hear a voice prompt saying, "Grouping failed."

Toggle Open/Group Mesh

You can toggle between open mesh and group mesh without resetting the mesh.

Press and hold the [Center button] for [3s].

If you have never participated in group mesh, you cannot toggle between open mesh and group mesh. You will hear a voice prompt saying, “No group available.”

Mesh Reach-Out Request

You (caller) can send a Mesh Reach-Out request to turn on Mesh Intercom to nearby* friends who have it turned off.

1. To send or receive a Mesh Reach-Out request, you need to enable it in the Sena Motorcycles app.

2. You can send a Mesh Reach-Out request using the [Mesh Intercom button] or the Sena Motorcycles app. Tap the [Mesh Intercom button] [3x].

The caller will hear "Caller: Mesh reach-out request". Nearby friends will hear "Nearby Friends: Mesh intercom requested".

3. Friends who receive the Mesh Reach-Out request need to manually turn on their Mesh Intercom.

* Up to 330 ft in open terrain

Reset Mesh

If the OUTSTAR 2 resets the mesh while in open mesh or group mesh, it will automatically return to open mesh, channel 1.

Press and hold the [Mesh Intercom button] for [8s]. You will hear the voice prompt "Reset Mesh".

WAVE INTERCOM

Wave Intercom enables open communication using cellular data. For detailed information, please refer to the Wave Intercom User Guide on sena.com.

Wave Intercom On/Off

Open the WAVE Intercom app, then double-tap the [Mesh Intercom button] to join Wave Intercom. You must open the app before starting Wave Intercom.

When you start Wave Intercom, you will automatically connect with users in the Wave Zone. The Wave Zone covers a 1-mile radius in North America and a 1.6-km radius in Europe.

To end Wave Intercom, single-tap the [Mesh Intercom button].

Switch between Wave Intercom and Mesh Intercom

You can easily switch between Mesh Intercom and Wave Intercom with a single tap on the [Center button].

AUDIO MULTITASKING

Audio multitasking on the OUTSTAR 2 allows you to listen to music and GPS turn-by-turn instructions while having a Mesh Intercom conversation. For more details, go to Device Settings on the Sena Motorcycles app to configure the settings.

Background Volume

Background audio, such as music playback, will automatically lower in volume during an active intercom conversation. You can adjust the volume reduction percentage in the app under 'Background Volume'.

FIRMWARE UPDATE

Over-the-Air (OTA) Update

You can update the firmware via Over-the-Air (OTA) directly from the settings in the Sena Motorcycles app.

TROUBLESHOOTING

Factory Reset

To restore the OUTSTAR 2 to its factory default settings, simply use the factory reset feature.

  1. Press and hold the [Center button] for [10s]. You will hear "Configuration menu".
  2. Tap the [Center button] [2x]. You will hear "Factory reset".
  3. Tap the [Center button] [1x]. You will hear "Headset reset, good-bye".

Fault Reset

If the OUTSTAR 2 is on but not responding, you can perform a fault reset to restore normal functionality. Use a clip to press the reset pinhole below the center button. All settings will remain unchanged.

Models: OUTSTAR 2 Smart Open Face Helmet with Mesh Communication, OUTSTAR 2, Smart Open Face Helmet with Mesh Communication, Open Face Helmet with Mesh Communication, Face Helmet with Mesh Communication, Helmet with Mesh Communication, Mesh Communication, Communication, Helmet

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