LANCOM LMC Private Appliance

Overview

The LANCOM LMC Private Appliance is the ideal solution for businesses that require enterprise-level security standards for their private cloud but still want the functionality and convenience of the LANCOM Management Cloud. This solution enables the operation of the LANCOM Management Cloud without shared infrastructure in your own data centers or "on premises". The solution package includes a redundantly designed hardware appliance, an installation service, and software maintenance by LANCOM Systems.

• Dedicated hardware for operating the LANCOM Management Cloud in your own environment.
• Suitable for operating up to 1,000 LANCOM devices (separate licensing required).
• Easy operation through Software-Defined Networking for all components (SD-WAN, SD-LAN, SD-WLAN).
• Rollout and operation of LANCOM components without pre-configuration (Zero-touch Deployment, Auto-Configuration).
• Integrated monitoring and alerting.
• Redundant power supplies and redundantly designed storage system.
• Installation and software maintenance and updates by LANCOM Systems (separate maintenance contract required).

Product Variants

Private Cloud (Appliance): A variant operated by the LANCOM customer or their system house, based on the LANCOM LMC Private Appliance. Environment requirements: Internet access (for maps, alerting, and redirect).

Scope of Services - Network Management

SD-WAN

Automatic networking of locations via VPN, including network virtualization over the wide area network.

SD-LAN

Convenient configuration and graphical assignment of networks to switch ports with automatic, end-to-end VLAN switching.

SD-WLAN

Automatic configuration of all access points and WLAN routers, including Multi-SSID, Active Radio Control (Band Steering, Adaptive RF Optimization), Fast Roaming, VLAN, and authentication.

Firmware Management

Central distribution of firmware versions to individual, multiple, or all devices.

WLAN Hotspot

Convenient setup of a simple hotspot.

Scope of Services - Monitoring

Project Dashboard WLAN / LAN

Aggregated monitoring information about locations, floor plans, devices, error status, clients, and applications (Layer 7) of a project.

Project Dashboard WAN / VPN

A complete overview of LANCOM devices with Layer 7 support can be found on the LANCOM Systems website.

Project Dashboard Security & Compliance

Clear overview of all VPN connections, including status (active / inactive).

Organization Dashboard

Clear overview of whether the devices in the network are configured according to the specified security requirements.

Device Lists

Convenient overview of all projects, location-dependent placement of projects on a map, short status of devices indicated by color.

Individual Device Monitoring

Filter or sort devices by criteria such as device type, serial number, firmware version, and configuration status, etc.

Extensive display of device-specific information such as:

• WLAN Channel
• WLAN Quality
• Total Throughput
• Cloud Latency
• CPU Load
• Switch Assignment

Scope of Services - Logging

Logging System

Detailed logging of configuration changes and error states at project and device level.

Scope of Services - Device Management

Zero-touch Deployment

Access points and switches are automatically recognized and added to management by the LANCOM Management Cloud during network integration. Routers and gateways generally need to have their internet access pre-configured, for example using the LANCOM Setup Wizards, or be connected via Ethernet-WAN or LAN port to a network with DHCP and internet access (operation behind a network termination device or with existing internet access).

Easy Port Config

Enables easy configuration rollout for all switches at a location. Using individual device monitoring of the switch, the desired networks and settings can be configured for each port individually. A graphical representation of the ports provides maximum transparency and easy user guidance.

Scripting

Self-expansion of the system through freely definable LCOS scripts that can be activated at device, location, and network level, thus offering automated full access to all device parameters. Scripts can access self-defined system variables and include input masks for user-defined values.

Scripting is available upon request for system administrators; the resulting GUI elements are then available at the user level.

Auto-Configuration

Automatic configuration assignment for new devices added to a location.

Individual Device Configuration

Complete, detailed configuration of all parameters of individual devices.

LMC Config Sync

Local adjustments at the individual device level are either automatically adopted, detected and logged by the LMC, or immediately reset on the device, as desired.

Password Management

Central management of all device passwords.

Flexible Device Handling

Devices can be freely moved between organizations and projects.

Scope of Services - Project Management

Projects

Area for creating and managing multiple, independent customer projects.

Roles and Permissions

Support for different roles for users in organizations and projects:

• Organization Administrator (cross-project, all rights)
• Project Administrator (all rights within a project)
• Project Member (rights for network, location, and device management and monitoring within a project)
• Project Observer (read-only rights within a project)

Users can also be temporarily activated or deactivated by administrators. Any number of users can be added per project. Users can be active in multiple projects.

Organization

Area for resellers, system houses, and system integrators for project management, any number of projects per organization.

Key Features:

• Live project status as a map view.
• Device pool from which devices can be moved to projects.
• Freely definable fields for organization and project properties, e.g., for customer number, contact person, etc.

Scope of Services - Help Systems

Live Chat

For administrators of registered LANCOM partners, a live chat function is available with direct access to LANCOM Cloud experts for all questions regarding the LANCOM Management Cloud; available weekdays from 9:00 AM to 5:00 PM.

Info Area

Central info area with all resources for the LANCOM Management Cloud, such as system status, video tutorials, guided tours, FAQs, system requirements, and scenarios.

System Properties – LMC Private Appliance

System Properties (Appliance)

1U 19" server for supporting up to 1,000 LANCOM devices in the final configuration. Pre-configured, commissioning, and maintenance by LANCOM (Remote).

Hardware

• 2 redundant power supplies
• Redundant storage system (RAID-1) with 2x 240 GB and 4x 64GB
• 10-Core 2.4 GHz Intel Xeon Processor, 64 GB main memory
• Dedicated third network card for access to KVM Over LAN and hardware health monitoring
• Dimensions 43 x 437 x 503 mm (H x W x D)

Rack Mounting

• Mounting rails included in delivery, rail length 660 - 845 mm
• Total length server front to end of mounting rail 705 mm, maximum extension length 710 mm
• Recommended clearance 75 mm (minimum)

Environmental Requirements

• Recommended ambient temperature (according to BSI) 20 - 22 °C
• Recommended humidity (according to BSI) max. 40 %

Recommended Installation Location

To ensure optimal cooling of the system, it is recommended to operate the server in an air-conditioned server room in a designated rack. Due to the high noise level, the server is not suitable for use in offices.

System Requirements - Browser for Accessing the LANCOM Management Cloud

Supported Browsers

Supported Internet Browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

All browser specifications are platform-independent (PC, Laptop, Mac, Tablet); using the latest browser version is recommended. Screen resolution from 1400 pixels width recommended.

System Requirements - Supported LANCOM Devices

Devices & Software Versions

The LANCOM Management Cloud is supported by all LANCOM routers, access points, and fully managed switches from software version LCOS 10 (10.12 for private variants) or LANCOM Switch OS 3.30.

Complete overview of supported devices and software versions: Devices with LMC Support

Cloud Starter License

Automatic 30-day commissioning license for all devices newly added to the LANCOM Management Cloud for all registered LANCOM retail and system house partners; after the 30 days expire, devices cannot be configured by the LMC without a valid license but remain fully functional autonomously and are monitored by the LMC via simple status monitoring (online / offline) in the map view.

For continued operation of the devices in the LANCOM Management Cloud, you can choose one of our license models.

License Category A

• LANCOM L-151gn, L-151E
• LANCOM L-320agn (R2), L-321agn (R2), L-322agn (R2), L-322E, L-330agn
• LANCOM L-451agn, L-452agn, L-460agn
• LANCOM LN-630acn
• LANCOM L-822acn, LN-830acn, LN-830E, LN-830U
• LANCOM L-1302acn, L-1310acn
• LANCOM LN-860, LN-862
• LANCOM LN-1700, LN-1702
• LANCOM IAP-321, IAP-322
• LANCOM IAP-821, IAP-822
• LANCOM OAP-321, OAP-322
• LANCOM OAP-821, OAP-822, OAP-830

License Category B

• LANCOM 730-4G
• LANCOM 730VA, 831A
• LANCOM 1631E
• LANCOM 1640E
• LANCOM 883 VoIP, 884 VoIP

License Category C

• LANCOM 1780EW-4G
• LANCOM 1780EW-4G+
• LANCOM 1781-4G
• LANCOM 1781EW+
• LANCOM 1781A, 1781AW
• LANCOM 1781A-4G
• LANCOM 1781EF+
• LANCOM 1781VA, 1781VAW, 1781VA-4G
• LANCOM 1783VA, 1783VAW, 1783VA-4G
• LANCOM 1784VA
• LANCOM 1790-4G
• LANCOM 1793VA, 1793VA-4G
• LANCOM IAP-321-3G, IAP-3G, IAP-4G
• LANCOM OAP-3G, OAP-321-3G
• LANCOM vRouter 10, 50, 250, 500, 1000 and unlimited

License Category C

• LANCOM 1900EF
• LANCOM 1906VA
• LANCOM 1906VA-4G

License Category D

• LANCOM ISG-1000, ISG-4000
• LANCOM 7100+ VPN, 9100+ VPN

WLAN Controller

• LANCOM WLC-4006+
• LANCOM WLC-1000
• LANCOM WLC-4025+, WLC-4100

Switches

• LANCOM GS-2310, GS-2310P(+)
• LANCOM GS-2326, GS-2326+, GS-2326P, GS-2326P+
• LANCOM GS-2328, GS-2328P, GS-2328F
• LANCOM GS-2352, GS-2352P

Security

Secure Device Communication

HTTPS/TLS-secured communication between all managed devices, certificate-based authentication, secure and unique assignment of devices and projects (Claiming & Pairing).

Security Auditing

Regular internal and external security auditing of the LANCOM Management Cloud.

IT Security "Made in Germany"

LANCOM Systems holds the "IT Security made in Germany" quality seal from TeleTrust for meeting the following requirements:

• The company headquarters is in Germany.
• The company offers trustworthy IT security solutions.
• The products offered contain no hidden backdoors.
• The company commits to complying with German data protection laws.
• The company's IT security research and development takes place in Germany.

Device Licenses

License Category A

LANCOM Management Cloud license for the management & monitoring of a Category A device. Specification of the LMC Project ID and the email address for license delivery upon ordering is necessary, including support & updates.

Available in the following terms:

• 1 Year, Art. No. 50100 LANCOM LMC-A-1Y
• 3 Years, Art. No. 50101 - LANCOM LMC-A-3Y
• 5 Years, Art. No. 50102 - LANCOM LMC-A-5Y

License Category B

LANCOM Management Cloud license for the management & monitoring of a Category B device. Specification of the LMC Project ID and the email address for license delivery upon ordering is necessary, including support & updates.

Available in the following terms:

• 1 Year, Art. No. 50103 - LANCOM LMC-B-1Y
• 3 Years, Art. No. 50104 - LANCOM LMC-B-3Y
• 5 Years, Art. No. 50105 - LANCOM LMC-B-5Y

License Category C

LANCOM Management Cloud license for the management & monitoring of a Category C device. Specification of the LMC Project ID and the email address for license delivery upon ordering is necessary, including support & updates.

Available in the following terms:

• 1 Year, Art. No. 50106 - LANCOM LMC-C-1Y
• 3 Years, Art. No. 50107 - LANCOM LMC-C-3Y
• 5 Years, Art. No. 50108 - LANCOM LMC-C-5Y

License Category D

LANCOM Management Cloud license for the management & monitoring of a Category D device. Specification of the LMC Project ID and the email address for license delivery upon ordering is necessary, including support & updates.

Available in the following terms:

• 1 Year, Art. No. 50109 - LANCOM LMC-D-1Y
• 3 Years, Art. No. 50110 - LANCOM LMC-D-3Y
• 5 Years, Art. No. 50111 - LANCOM LMC-D-5Y

Articles

LANCOM LMC Private Appliance

Hardware appliance for operating a Private LMC, supporting up to 1,000 LANCOM devices in the final configuration, Private Cloud License included in the price, plus device licenses and installation fee. Separate Private Cloud contract required. Art. No. 50210

LANCOM LMC Private Appliance Maintenance

LANCOM LMC Private Appliance maintenance fee for 1 year. Includes up to two LMC Appliance updates per year. Service is provided remotely by LANCOM. Separate Private Cloud contract required. Art. No. 50212

LANCOM LMC Private Remote Installation Service

Remote installation and commissioning of an LMC Private Cloud by LANCOM employees, LANCOM Management Cloud Private License as a prerequisite. Available only upon request directly from LANCOM. Art. No. 50205

LANCOM LMC Private On-Site Installation Service

On-site installation and commissioning of an LMC Private Cloud by LANCOM employees, LANCOM Management Cloud Private License as a prerequisite (per server), including travel costs within Germany. Available only upon request directly from LANCOM. Art. No. 50202

LANCOM LMC Private On-Site Installation Service - Travel EU / CH / UK

Travel cost surcharge for the service "LMC On-Site Installation" in EU / CH / UK. Available only upon request directly from LANCOM. Art. No. 50203

LANCOM LMC Private On-Site Installation Service - Travel ROW

Travel cost surcharge for the service "LMC On-Site Installation" outside EU / CH / UK. Available only upon request directly from LANCOM. Art. No. 50204

For more information, visit: www.lancom-systems.de

LANCOM Systems GmbH | Adenauerstr. 20/B2 | 52146 Würselen | Germany | E-Mail info@lancom-systems.de