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Instructions for RTC NETWORKS models including: Calix 803G, Calix GP1101X, Calix 803G Backup Battery Disclosure, Calix 803G, Backup Battery Disclosure, Battery Disclosure
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DocumentDocumentIMPORTANT RTC Networks Backup Battery Disclosure Your home phone service is provided with our state-of-the-art fiber optic network, and it requires A/C electric power to operate. To avoid a disruption of home voice service during a power outage and to maintain the ability to connect to 911 emergency services, we at RTC Networks will install, or have previously installed, the battery backup power at this location. Where to Obtain Your Battery Backup RTC Networks would like to ensure that our customers are provided reliable backup batteries that allow you to continue to use your home voice services during a power outage. That is why we install a battery backup power for your home voice service, at no charge. The battery backup power source will also be replaced at no charge by RTC Networks when needed. What Your Backup Battery Can (and Can't) Do for You The battery installed by RTC Networks is a backup unit and expected to last at least 8 hours on standby power. That means the backup battery should give you approximately 6 hours of talk time. If you require a battery backup with longer standby and talk time, you can purchase a 24 hour backup battery from RTC Networks for a one-time approximate cost of $199, which would be expected to last 24 hours on standby power and give you 18 hours of talk time. Be sure to purchase the battery model that matches the type of ONT that you have. If the type of ONT that you have is a: · RTC ONT Style Calix 803G The type of battery that you need is a: · Precision Power PP36L-12K-2 (Backup Battery for Calix 803G and Galix GP1101X-12 Volts.) [Calix GP1101X]. If you live in a multiple dwelling unit (MDU), your backup battery may be in a shared location. If you live in a MDU and want to know where your battery backup is located, contact RTC Networks for location information. In an MDU situation, voice talk time may vary. Our backup battery does not provide power to any services other than voice. Home security systems, medical monitoring devices, routers and other equipment will not run on a home phone backup battery. Our backup battery does not provide power to any cordless telephones. In the event of a power outage, your cordless phones will not work. To have voice service you will need a standard, corded phone hooked up to a phone jack. Instructions for Proper Care and Use of Your Battery RTC Networks installs the battery according to manufacturer's specifications. Environmental factors such as temperature can shorten your battery's useful life. We recommend that you store your battery above 41°F and below 104°F. They will not last forever and should be replaced when your device starts to make a beeping sound, and/or the indicator light is no longer green. This indicates that the battery is depleted and must be replaced. You will need to contact RTC Networks at 701.862.3115 when your battery needs to be replaced. Contact Information for Battery Power Backup If you have any questions regarding your battery power backup, please contact RTC Networks at 701.862.3115 or email us at info@myrtcnetworks.com. 701.862.3115 myRTCNetworks.com