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Welch Allyn

Customer Service Bulletin

BLOODPRESSURE

Bulletin Type: INFORMATION ONLY

Manufacturer:Welch Allyn

SAP DIR #:80019439

Date:2014-07-14

Welch Allyn, Inc.®
4341 State Street Road
Skaneateles Falls, New York 13153-0220 USA

Tel:1-800-535-6663 | Fax:1-315-685-3361

www.WelchAllyn.com

Subject:CSB-ANEROID GAUGE WARRANTY

Distribution Scope:Welch Allyn Global Technical Support, Product, Field & Customer Service teams and WA Customers, ASP's, and Distributors

Product(s) Referenced:All 767 Series and DuraShock™ Aneroid gauges.

Summary:Adding "Material and Workmanship” warranty.

Issue:Welch Allyn has historically offered a “Calibration Warranty” on its aneroid gauge product line. In response to customer expectations, Welch Allyn is adding “Materials and Workmanship" warranty to all 767 Series Wall/Mobile and DuraShock™ aneroid gauges.

Action:

The "Material and Workmanship" warranty defined below applies to all future and prior sales.

If a gauge is found to be defective due to defects in material or workmanship during the "Materials and Workmanship" warranty period:

  1. The gauge will be repaired or replaced at no charge.
  2. Shipping is the responsibility of the customer.
  3. The warranty start date is determined by Serial Number on gauge (YYMMDDXXXXXX) or by copy of invoice.

If a gauge is determined to be out of calibration at any time within the "Calibration" warranty period:

  1. The gauge will be repaired or replaced at no charge.
  2. Shipping is the responsibility of the customer.
  3. The warranty start date is determined by Serial Number on gauge (YYMMDDXXXXXX) or by copy of invoice.

Warranty applies to gauges only. Inflation bulbs, valves, tubing and blood pressure cuffs all carry separate warranties.

Warranty Duration

Aneroid Gauge ModelsMaterials and WorkmanshipCalibration
767 Wall/Mobile10 YearsLifetime
DS58, DS48, DS48A10 YearsLifetime
DS66, DS5610 Years15 Years
DS45, DS45A, DS55, DS6510 Years10 Years
DS44, DS44A, DS545 Years5 Years

Notes:

  1. Contact Welch Allyn regarding any questions or concerns from this or other issues.
  2. Drawings, illustrations, and part numbers in this document are for reference purposes only and subject to change.

End of Bulletin

Revision History

VersionDescriptionChange #InitRelease DateAppr
AInitial release.D*MEBD*D*
D* SEE SAP DIR FOR CHANGE NUMBER, APPROVER NAME AND DATE OF APPROVAL

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