Washing Machine

General Information

For detailed instructions on installation and cleaning of the washing machine, visit the Samsung website (www.samsung.com), go to Support > Support home, and then enter the model name.

Open a QR code scanner app and scan the QR code image attached to the product. You can access 'Product registration', 'Manual', and 'Customer support'.

For model names and product specifications, see the label attached on the back of the product.

Figures and illustrations are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.

Safety Information

Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use, and care of your appliance. Read this manual thoroughly before using the washing machine to ensure that you know how to safely and efficiently operate the features and functions that your new washing machine offers.

Important Safety Symbols

What the icons and signs in this user manual mean:

WARNING: Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.

CAUTION: Hazards or unsafe practices that may result in personal injury and/or property damage.

CAUTION: To reduce the risk of fire or explosion, follow these basic precautions.

Read the instructions: After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance.

NOTE: Indicates that a risk of personal injury or material damage exists. These warning signs are here to prevent injury to yourself and others. Please follow them explicitly.

Important Safety Precautions

As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.

To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with the appliance.
4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
5. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
6. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
7. This appliance is intended to be used in household only and it is not intended to be used such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels and other residential type environments; bed and breakfast type environments; areas for communal use in blocks of flats or in launderettes.
8. For appliances with ventilation openings in the base, that a carpet must not obstruct the openings.
9. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.

NOTE: From point 10 through the end of the list are only applicable for models with a drying function.

10. The tumble dryer is not to be used if industrial chemicals have been used for cleaning.
11. The lint trap has to be cleaned frequently, if applicable.
12. Lint must not to be allowed to accumulate around the tumble dryer (not applicable for appliances intended to be vented to the exterior of the building).
13. Adequate ventilation has to be provided to avoid the back flow of gases into the room from appliances burning other fuels, including open fires.
14. Do not dry unwashed items in the tumble dryer.
15. Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the tumble dryer.
16. Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the tumble dryer.
17. Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.
18. The final part of a tumble dryer cycle occurs without heat (cool down cycle) to ensure that the items are left at a temperature that ensures that the items will not be damaged.
19. Remove all objects from pockets such as lighters and matches.
20. WARNING: Never stop a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
21. WARNING: The appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
22. Exhaust air must not be discharged into a flue which is used for exhausting fumes from appliances burning gas or other fuels.
23. The appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the tumble dryer, in such a way that a full opening of the tumble dryer door is restricted.

Critical Installation Warnings

WARNING: The installation of this appliance must be performed by a qualified technician or service company. Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.

• Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket firmly.
• Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth. Failure to do so may result in electric shock or fire.
• Plug the power plug into the wall socket so that the cord is running towards the floor. If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or fire.

This appliance must be properly grounded.

• Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line. This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations.

• Do not install this appliance near a heater or any inflammable material.
• Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).
• Do not install this appliance in a location exposed to low temperatures. Frost may cause the tubes to burst.
• Do not use an electric transformer. This may result in electric shock or fire.

Installation Cautions

CAUTION: This appliance should be positioned in such a way that the power plug is easily accessible. Failure to do so may result in electric shock or fire due to electric leakage.

Critical Usage Warnings

WARNING: If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest Samsung Customer Service.

• Do not touch the power plug with wet hands. Failure to do so may result in electric shock.
• If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service center. Failure to do so may result in electric shock or fire.
• In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan. A spark may result in an explosion or fire.
• Do not let children play in or on the washing machine. In addition, when disposing of the appliance, remove the lid. If trapped inside the product, children may suffocate to death.
• Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances. This may result in electric shock, fire, or an explosion.
• Do not touch the power plug with wet hands. This may result in electric shock.
• Do not insert your hand or a metal object under the washing machine while an operation is in progress. This may result in injury.

Usage Cautions

• Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service center. Failure to do so may result in electric shock, fire, problems with the product, or injury. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from doing it.
• Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm. Failure to do so may result in electric shock or fire.
• Do not put your hand into the spinning tub during the spin cycle. This may result in injury. If the tub does not stop spinning within 15 seconds after you open the lid, contact your nearest Samsung Customer Service.
• Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside.
• Do not use the water to exceed 50 °C when using the hot water in your washing machine. Plastic parts may be deformed or damaged, and this may result in electric shock or fire.

CAUTION: When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth. Failure to do so may result in discoloration, deformation, damage, or rust.

The product you have purchased is designed for domestic use only. Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.

• Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in electric shock, fire, problems with the product, or injury.
• Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc. This may result in electric shock or injury.

Critical Cleaning Warnings

WARNING: Do not clean the appliance by spraying water directly onto it. Do not use a strong acidic cleaning agent. Before cleaning or performing maintenance, unplug the appliance from the wall socket. Failure to do so may result in electric shock or fire.

Declaration of Conformity

You may find the Open Source Announce information in the User Manual registered on the Samsung website.

Instructions about the WEEE (for India models)

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

For more information on safe disposal and recycling, visit our website www.samsung.com or call Helpline numbers. Helpline numbers: 1800 40 SAMSUNG (1800 40 7267864) or 1800 5 SAMSUNG (1800 5 7267864).

Installation

Installation Requirements

Electrical Supply and Grounding

• Use an individual branch circuit specific to the washing machine.
• To ensure proper grounding, the washing machine comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet.
• Check with a qualified electrician or service person if you are not sure about the grounding.
• Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a suitable outlet.

WARNING:

• Do NOT use an extension cord.
• Use only the power cord that comes with the washing machine.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes. Improperly connected grounding conductors may cause electric shock.
• Do not remove or modify the grounding pin of power cord to reduce the risk of electric hazard.
• Please use the additional grounding wire provided with this appliance if there is no hole for earth pin in power inlet socket.

Levelling

• To prevent tumbling or noise, install the washing machine on a solid, flat floor without a platform or bricks.
• Keep the washing machine at 10 cm from each adjacent wall.

Water Supply

• Make sure water taps are easily accessible.
• Turn off the taps when the washing machine is not in use.
• Check for any leaks at the water hose fittings on a regular basis.
• Water pressure (MPa (kgf/cm²)): 0.05 - 0.78 (0.5 - 8.0)

Drain

• Make sure the drain hose is not clogged.
• We recommend a standpipe in height of 90-100 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose. The standpipe specifications mentioned here are only applicable to pump-type models.

Select a Location

Location Requirements:

• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 °C)
• Away from a heat source

Levelling Your Washing Machine

See if the washing machine is level by checking the position of the tub:

1. Slide the washing machine into position.
2. Open the lid of the washing machine, and pour water into the tub to just below the pulsator level.
3. If the washing machine is level, the pulsator (A) is positioned at the centre of the washing machine as shown in the figure.
4. If the washing machine is not level, level your washing machine by turning the levelling feet clockwise or anticlockwise as necessary.

NOTE: Turn the levelling feet clockwise to lower the washing machine, and anticlockwise to raise the washing machine.

Connect the Water Hose

NOTE: These instructions are for the threaded water tap. For more detailed instructions or instructions for connecting the water hose to a non-threaded water tap, please visit the website on the cover of this manual and check the web manual.

1. Connect the water hose to the water tap, and then turn it to the right to tighten.

CAUTION: Before connecting the water hose, make sure there is a rubber washer in the hose connectors. Do not use the hose if the washer is damaged or missing.

2. Connect the other end of the water hose to the inlet valve on the back of the washing machine, and then turn it to the right to tighten.
3. Slowly open the water tap and check if there are any leaks around the connection areas. If there are water leaks, repeat step 1 and 2.

WARNING: If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply. Contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.

CAUTION: Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.

Position the Drain Hose

General Type

1. Press and hold down the joint ring, and insert it into the drain hose.
2. Insert the drain hose into the drain outlet. Make sure to connect them firmly using the joint ring. The drain hose is extensible. Adjust the length of the drain hose as needed.

Pump Type (Applicable models only)

1. Open the hose cap (A), and insert the drain hose. Tighten the drain hose using the joint ring.

NOTE: The position (side or rear) of the drain outlet depends on the model. Availability of the hose cap depends on the model.

2. Connect the other end of the drain hose to a standpipe or basin that is positioned 90-100 cm (*) from the floor.

WARNING: Make sure the end of the drain hose is not submerged by water. Otherwise, the washing machine may suffer serious damage.

CAUTION:

• Do not exceed 3 m (*) for the total length of extended hoses.
• Do not let the drain hose run over doorsills that protrude 5 cm (**) or more from the floor.

CAUTION: Do not run the drain hose under the bottom of the machine.

Power On

Plug the power cord into a wall socket protected by a fuse or circuit breaker. Then, press Power to turn on the washing machine.

Before You Start

Detergent Guidelines

1. Open the door.
2. Locate the detergent drawer, and slide it open.
3. Apply detergent (liquid or powder) into the detergent compartment.
4. If necessary, apply fabric softener as appropriate. Do not exceed the max line that is marked on the rinse cap. Use the softener compartment only for liquid fabric softeners.
5. Add a recommended amount of non-chlorine bleach into the bleach compartment. (Applicable for models with bleach compartment only) Do not pour colour-safe bleach into the bleach compartment.

NOTE: Do not exceed the max line when applying the cleaning agents. Powdered detergent should be thoroughly dissolved in a small amount of warm water before adding to the machine.

Laundry Guidelines

Checkpoints

• Check for stains or dirt. Apply a little detergent to a white towel. Rub the white towel and the dirty clothes together to transfer the dirt or colour to the white towel.
• Before washing, pre-treat the sleeves, collars, dress hems, and pockets by brushing with detergent.
• Wrinkle-processed clothes made of wool must be specially treated by tightening them with threads before washing. Remove the threads after washing and drying is complete.

CAUTION:

• Do not place or keep blankets in the tub.
• Do not put candles or a heat source in or on the washing machine.
• Do not wash these clothes:
• Neckties, brassieres, jackets, suits, and coats can be easily deformed by shrinking or discolouring on the surface. These clothes are mostly made of rayon, polynosic, cuff, and/or blended fabric.
• Wrinkle-processed, embossed, or resin processed clothes easily deform merely by soaking in water.
• Clothes that are easily discoloured made from cotton, wool, wrinkled silk, leather wear and accessories, and leather ornamented clothes and accessories.
• Waterproof sheets, mattresses, or wool quilts, rain covers, fishing jackets and trousers, skiwear, sleeping bags, diaper covers, sweat suits, vehicle covers for automobiles, bicycles, and motorcycles, bath rugs, and other waterproof items.

CAUTION: Make sure to soak inflatable items (such as blankets, and cotton-filled or microfibre quilts) in water before you run a cycle.

• Inflatable items may cause damage to the laundry or the machine during the wash or drying process.
• Regardless of the size, blankets or quilts are safer and cleaner to wash one item at a time. Two different-sized blankets in the same load may compromise the drying performance due to unbalanced loads.

To Input a Blanket

Fold the blanket as shown, and then put it on the plastic area (A) of the tub before inserting into the tub.

Operations

Simple Steps to Start

1. Press Power to turn on the washing machine.
2. Select a cycle in the cycle panel.
3. Change the cycle settings as necessary.
4. Press and hold Hold to Start.

NOTE: For detailed information on wash cycles and additional functions of the washing machine, see the User Manual registered on the Samsung website.

Maintenance

Cleaning

Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. You may find the detailed cleaning instructions in the User Manual registered in the Samsung website.

Exterior

• Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur.
• Clean the control panel with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panels.

Interior

Clean the interior of your washing machine periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washing machine as a result of washing clothes.

CAUTION: Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washing machine or laundry.

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Information Codes

If the washing machine fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

If any information code keeps appearing on the screen, contact a local Samsung service centre.