Jabra Biz 1500 Mono USB: Manual Firmware Update Guide
Learn how to manually update the firmware on your Jabra Biz 1500 Mono USB device using Jabra Direct.
Prerequisites
- Jabra Direct - latest version
If a firmware update is available for your Jabra device, use the following guidelines to:
- Update the firmware manually
- Recover from an unsuccessful firmware update
For information about automatic firmware updates, refer to the Related Frequently Asked Questions section.
Update the Firmware
- Turn on and connect your Jabra device to your computer. This can be done via the USB cable, Jabra Link Bluetooth adapter, or Jabra Link DECT adapter.
- Open Jabra Direct and select your device. If a firmware update is available, an 'Update now' button will be displayed.
- Click the 'Update now' button (or the 'Updates' icon on the left menu) to open the Updates window.
- Next to your listed device, click 'Update' to open the update dialog.
- Select your preferred language from the drop-down menu and click 'Update'. Do not disconnect your device at any point during the update.
- When the firmware has been updated successfully, follow any on-screen instructions to complete the process.
Note: Images and text are for guidance purposes only. Actual images and text may vary depending on the connected device and software updates.
Recover from an Unsuccessful Firmware Update
If a firmware update was unsuccessful, a notification dialog will appear. Click 'Ok'.
Next to your listed device, click 'Recover' to open the update dialog.
Click 'Update'. Do not disconnect your device at any point during the update.
When the firmware has been updated successfully, follow any instructions to complete the update.
If the recovery firmware update is not successful, please contact Jabra Support. Find the relevant contact information on the product support page for your product.
Note: Images and text are for guidance purposes only. Actual images and text may vary depending on the connected device and software updates.
For more information, visit: Jabra Support Page








