HD AI Auto Tracking Camera User Manual
1. Product Description
This section provides a description of the HD AI Auto Tracking Camera, including its front and back views.
1.1 Front View: Depicts the camera with its lens and branding.
1.2 Back View: Shows the rear of the camera with various ports and connectors.
2. Packing List
The package includes:
- 1 x Camera
- 1 x USB Cable
- 1 x Power Adapter
- 1 x IR Remote Control
- 1 x Wall Mount
- 1 x Manual
3. Performance Characteristics
Feature | 4K 12x Zoom | 1080P 20x Zoom |
Model No. | 4K 12x Zoom | 1080P 20x Zoom |
Image Sensor | Sony IMX415 1/2.8" CMOS | Sony IMX327 1/2.8" CMOS |
Optical Zoom | 12x optical zoom | 20x optical zoom |
Lens | f=4.1-49.2mm F1.8-2.68 | f-5.5-110mm F1.6-3.5 |
Horizontal Angle | 70.28"(W)-6.57"(T) | 55.8"(W)-3.2"(T) |
Vertical Angle | 42.06"(W)-3.76"(T) | 32.2"(W)-1.8"(T) |
Diagonal Angle | 78.36"(W)-7.5"(T) | 61"(W)-3.64"(T) |
Video Interfaces | HDMI, USB3.0 C, RJ45 | HDMI, USB3.0 C, RJ45 |
Video Compress | H.264, H.265, MJPG, YUY2 | H.264, H.265, MJPG, YUY2 |
LAN | 10M/100M adaptive Ethernet port: Support POE IEEE802.3af | 10M/100M adaptive Ethernet port: Support POE IEEE802.3af |
Network Protocol | NDI HX2, RTSP, RTMP, ONVIF, GB28181; Support VISCA Over IP | NDI HX2, RTSP, RTMP, ONVIF, GB28181; Support VISCA Over IP |
Control Protocol | VISCA/Pelco-D/Pelco-P: Baud Rate: 38400/9600/4800/2400 | VISCA/Pelco-D/Pelco-P: Baud Rate: 38400/9600/4800/2400 |
I/O Interface | RS232 (input only), RS485, USB3.0 C, RJ45 | RS232 (input only), RS485, USB3.0 C, RJ45 |
PTZ Parameter | User can set up to 255 presets (10 presets by IR remote) | User can set up to 255 presets (10 presets by IR remote) |
General Parameter | Windows 7, Windows 8.1, Windows 10, Windows 11; Android, Mac OS™ 10.10 or higher, Linux (Required to support UVC.) | Windows 7, Windows 8.1, Windows 10, Windows 11; Android, Mac OS™ 10.10 or higher, Linux (Required to support UVC.) |
Input Voltage | DC 12V | DC 12V |
Input Current | 2.0A (Max.) | 2.0A (Max.) |
Consumption | 13W (Max.) | 13W (Max.) |
Temperature | -10°C~+60°C | -10°C~+60°C |
Humidity | 20%~90% | 20%~90% |
Working Temperature | -10°C~+50°C | -10°C~+50°C |
Working Humidity | 20%~80% | 20%~80% |
Dimension (W*H*D) | 171.6*192.6*171.6mm/260*217*197mm (Before/After packing) | 171.6*192.6*171.6mm/260*217*197mm (Before/After packing) |
N.W./G.W. | 1.35kg/ 2.05kg (Net/ Gross weight) | 1.35kg/ 2.05kg (Net/ Gross weight) |
Mfg. Warranty | 3 Years standard Parts & Labor warranty | 3 Years standard Parts & Labor warranty |
4. Remote Control Button Description
This section details the functions of various buttons on the remote control, including:
- Power: Turns the camera on/off or puts it into standby mode.
- PTZ Reset: Resets the PTZ to its middle position.
- PRESET: Used to set or call preset positions.
- ZOOM Slow/Fast: Controls zoom speed.
- FOCUS: Controls auto or manual focus.
- Direction Keys: Used for manual Pan and Tilt control.
- Image Mode: Switches between Normal, PC, and Bright image styles.
- Flip/Mirror: Enables or disables image flipping and mirroring.
- Video Format: Selects the output video format.
- Menu: Accesses the camera's on-screen menu.
- SELECT: Selects the camera to control (for multi-camera setups).
5. Camera Menu Setup
The camera menu allows for detailed configuration. Access the menu by pressing the 【MENU】 button on the remote control.
5.1 Level 1 Menu - Main Menu
The main menu includes categories such as:
- Exposure
- Color
- Video Format
- Image
- P/T/Z
- Communication
- Tracking
- Information
- Restore Default
5.2 Level 2 Menu - Exposure
Adjusts exposure settings like Mode (Auto/Manual/SAE/AAE/Bright), Backlight Compensation, Exposure Compensation, and Flicker frequency.
5.3 Level 2 Menu - Color
Allows adjustment of Brightness, Contrast, Hue, Saturation, Sharpness, and White Balance (WB) Mode.
5.4 Level 2 Menu - Image
Configure image settings including Flip, Mirror, Video Format, USB Mode, UVC Format, and Style.
5.5 Level 2 Menu - P/T/Z
Settings for Pan/Tilt/Zoom, including Acceleration Curve, Left/Right Limit setting, Zoom Speed, Auto Focus Zone, Auto Focus Sense, and Auto Focus Scene.
5.6 Level 2 Menu - Communication
Configure communication protocols, Baud Rate, and RS485/RS232 settings.
5.7 Level 2 Menu - Information
Displays camera information such as Model, PTZ Version, SOC Version, AF Version, IQ Version, HW Version, and IP Address.
5.8 Level 2 Menu - Restore Default
Option to restore all camera settings to their factory defaults.
6. Common Operation Instructions
6.1 Camera Select
Use the number keys on the remote control to select the camera you wish to control, ensuring the remote's address matches the camera's setting.
6.2 Camera Direction Control
Use the directional arrow keys on the remote control to pan and tilt the camera. Pressing briefly for slow movement and holding for faster movement.
6.3 Camera Focusing Mode Control
Switch between AUTO and MANUAL focus modes, or use FAR/NEAR for manual focus adjustment.
6.4 Camera Zoom Control
Use the ZOOM keys to zoom in or out. Dedicated keys for slow and fast zoom are available.
6.5 Preset Setup, Call, Cancel
Reserve Preset: Press 【PRESET】, then a number (0-9) to save the current camera position.
Call Preset: Press a number (0-9) to move the camera to the saved preset position.
Remove Preset: Press 【RESET】, then a number (0-9) to delete a saved preset.
6.6 RS-232 Interface Distribution
Details the pinout for the RS-232 interface, including TXD, GND, and RXD connections.
6.7 RS-485 Interface Distribution
Details the pinout for the RS-485 interface, including DTR IN+ and DSR IN- connections.
7. AI Tracking Setting from Web page
7.1 Tracking Settings
Enable/disable AI tracking and select the tracking mode (Autoframing or Presenter tracking).
7.2 PTZ Control
Use PTZ controls to align the camera before tracking or to switch between detected targets in Presenter tracking mode. Press [Home] to confirm the selected target.
7.3 Presenter Tracking Settings
- Auto Zoom & Auto Tilt: Enable/disable automatic zoom and vertical movement.
- Timeout Duration: Set the time the camera waits after losing a target before exiting tracking.
- Tracking Starting Position: Choose between Current position, Preset position X, or Home position.
8. Network Function
8.1 Equipment installation
Connect the camera to your network via a network cable or switch/router. The default IP address is 192.168.0.205.
8.2 How to add networking
Instructions for configuring your computer's IP address to be on the same network segment as the camera (e.g., changing PC IP to 192.168.0.73 if camera IP is 192.168.0.205).
8.3 Login to Web Interface
Access the camera's web interface by entering its IP address in a web browser (IE or Chrome recommended). Default login credentials are username: admin, password: admin. It is recommended to change the password upon first login.
8.4 Modify the camera IP and computer IP on to the same network segment
Detailed steps for setting a static IP address for the camera and ensuring the computer is on the same subnet for proper communication.
8.5 Video streaming
Configure RTSP and RTMP streaming settings to access the video feed remotely.
- RTSP: Default main stream: rtsp://192.168.110.205:554/live/avo; Sub stream: rtsp://192.168.110.205:554/live/av1.
- RTMP: Enable RTMP streaming and configure Server URL and Streaming code.
8.6 Software upgrade
Instructions for upgrading the camera's firmware. Contact sales or after-sales service for new firmware. Incompatible firmware can damage the camera.
8.7 VISCA over IP
Information on using the VISCA protocol over IP for camera control, reducing the need for physical RS232/RS485 wiring.
9. Installation Instructions
9.1 Surface Installation
Place the camera on a flat surface. If placing on an inclined surface, ensure the angle is less than 15 degrees to maintain normal PTZ operation.
9.2 Wall Mount Installation
Steps for mounting the camera using the included wall mount bracket, including securing the bracket and attaching the camera.
10. Trouble Shooting
Provides solutions for common issues:
- No video: Check cable connections.
- Unable to PTZ: Ensure the menu is not displayed.
- Camera rotates on power-on: Normal self-test.
- Poor image quality in low light: Adjust backlight compensation.
- Remote control issues: Replace batteries or check IR select number and aiming.
- USB interface not identified: Check cable connections or try a different USB port.
- No control via RS-232/RS-485: Verify correct cable connections.
- No ceiling mount bracket: Ceiling mount or tripod brackets must be purchased separately.
- Built-in mic: The camera does not have a built-in microphone.
- Control methods: Can be controlled via remote, keyboard controller, or software.
11. Maintenance Services
Products are guaranteed for 36 months. Free maintenance is provided for quality issues within the warranty period. Costs will be incurred for damage due to improper use, accidents, or unauthorized repairs.
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