LG SRSXB2622 Built-in Refrigerator Owner's Manual

Owner's Manual for LG models including: SRSXB2622, SRSXB2622 Built-in Refrigerator, Built-in Refrigerator, Refrigerator

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OWNER'S MANUAL BUILT-IN REFRIGERATOR

IMPORTANT SAFETY INSTRUCTIONS 5 ENGLISH • Keep flammable materials and vapors, such as gasoline, away from the refrigerator. • This appliance is intended to be used in household and similar applications such as staff kitchen areas in

BUILT-IN REFRIGERATOR

1 day ago — OWNER'S MANUAL. BUILT-IN. REFRIGERATOR. Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times.

4 days ago — This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference and.

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REF NA0 MFL67262509 04 230818 00 OM WEB EN ;

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OWNER'S MANUAL
BUILT-IN REFRIGERATOR
Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times.
ENGLISH SRSXB2622*

MFL67262509 Rev.04_081823

www.lg.com
Copyright © 2021-2023 LG Electronics Inc. All Rights Reserved.

2
TABLE OF CONTENTS
3 IMPORTANT SAFETY INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING 6 CAUTION
7 PRODUCT OVERVIEW
7 Product Features
10 OPERATION
10 Before Use 11 Control Panel 12 Ice and Water Dispenser 13 In-Door Ice Bin 14 Automatic Icemaker 16 Storing Food 17 Shelves 18 Door Bins 19 Drawers
21 SMART FUNCTIONS
21 LG ThinQ Application 23 Smart DiagnosisTM Feature
25 MAINTENANCE
25 Cleaning 25 Water Filter
30 TROUBLESHOOTING
30 FAQs 31 Before Calling for Service
39 LIMITED WARRANTY
39 USA 43 Canada

ENGLISH

IMPORTANT SAFETY INSTRUCTIONS 3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION. These words mean: WARNING You may be killed or seriously injured if you do not follow instructions. CAUTION You may be injured or cause damage to the product if you do not follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.
WARNING
WARNING
· To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:
Installation
· To avoid a hazard due to instability of the appliance, it must be fixed in accordance with the instructions. · When positioning the appliance, ensure the supply cord is not trapped or damaged. · Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
Operation
· This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments; - farm houses and by clients in hotels, motels and other residential type environments; - bed and breakfast type environments; - catering and similar non-retail applications.
· This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
· This product is not to be used for special purposes such as the storage of medicine or test materials or for use on ships, etc.
· DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.

4 IMPORTANT SAFETY INSTRUCTIONS
· Do not allow children to climb into the refrigerator. They could be trapped and suffocated. · Children should be supervised to ensure that they do not play with the refrigerator. · Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small.
Be careful closing doors when children are nearby. · Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing
so may cause frostbite. · Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard. · Do not use an adapter plug or plug the power plug into a multi-outlet extension cord. · If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly
qualified person in order to avoid a hazard. · Do not operate the refrigerator or touch the power cord with wet hands. · Do not modify or extend the power cord. · Do not use an uncertified power outlet. Do not plug the appliance into a damaged wall outlet. · Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could
result in personal injury or electric shock. · In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator or power button of the refrigerator. · Turn off power to the appliance immediately and contact an authorized service center if there is a strange noise, odor, or smoke coming from the appliance. · Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse. · Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by the manufacturer. · Do not put animals inside the appliance. · Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable objects (such as candles and lamps) on the appliance. · If connected to a circuit protected by fuses, use time delay fuse. · Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. · Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. · Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of a type recommended by the manufacturer. · Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. · Do not damage the refrigerant circuit. · An individual properly grounded branch circuit or circuit breaker must be used in case of a required disconnect after installation. · This appliance incorporates an earth connection for functional purposes. · Connect to potable water supply only. - If connected to a water supply, connect to a potable water supply only. · Fill with potable water only. - If using an icemaker or dispenser water tank, make sure to fill it with potable water only.
Maintenance
· Do not use a hair dryer to dry the inside of the refrigerator. · Do not light a candle to remove odors in the refrigerator. · In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is
adequately ventilated and contact an authorized service center.

ENGLISH

IMPORTANT SAFETY INSTRUCTIONS 5
· Keep flammable materials and vapors, such as gasoline, away from the refrigerator. · This appliance is intended to be used in household and similar applications such as staff kitchen areas in
shops, offices and other working environments; farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments; catering and similar non-retail applications. · Turn off power before cleaning or repairing the refrigerator. · The refrigerator and freezer compartment lights are interior LED lighting, and service should be performed by a qualified technician. · Turn off power immediately in the event of a blackout or thunderstorm. · Turn the power off if water or dust penetrates into the refrigerator. Call a service agent. · Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen, break the container and cause injury. · Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so. · Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. · If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard.
Disposal
· Risk of child entrapment. Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the shelves in place so that children may not easily climb inside.
· If disposing of a refrigerator, make sure the refrigerant and insulation foam are removed for proper disposal by a qualified servicer. If you release the refrigerant or throw away the insulation foam, you may be fined or imprisoned in accordance with the relevant environmental law. Insulation foam contains flammable blowing gas.
· When discarding the appliance, remove the door gasket while leaving the shelves and bins in place, and keep children away from the appliance.
Grounding Instructions
· Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
· Have a certified electrician check the wall outlet and wiring for proper grounding.

6 IMPORTANT SAFETY INSTRUCTIONS
Risk of Fire and Flammable Materials
This symbol alerts you to flammable materials that can ignite and cause a fire if you do not take care. This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air out the room in which the appliance is standing for several minutes. In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 10.8 square feet (1 square meter) in size for every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance. Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.
CAUTION
CAUTION
· To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:
Installation
· Do not install the refrigerator where there may be a danger of the unit falling. · The refrigerator must be properly installed in accordance with the Installation Instructions. · This appliance does not require changes in installation or use based on altitude.
Operation
· Do not use aerosols near the refrigerator. · This appliance is intended to be used only in domestic and similar applications. · Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are
cracked or broken. · Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or
personal injury if items are removed with excessive force. · Do not overfill the appliance with food. Doing so may cause personal injury or property damage.
Maintenance
· Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth. · Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug. · Do not spray water directly on the inside or outside of the appliance. · Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to
sudden temperature changes.
SAVE THESE INSTRUCTIONS

PRODUCT OVERVIEW

PRODUCT OVERVIEW 7

Product Features
The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.
Interior

ENGLISH

a Automatic Icemaker Produces ice automatically.
b Adjustable Freezer Shelf The shelves in the freezer are adjustable to meet individual storage needs.
c LED Interior Lighting Lights up the inside of the refrigerator.
d Freezer Drawer Use for long-term storage of frozen items.
e Freezer Door Bin Stores small packages of frozen food. Do not store ice cream or food which will be stored for a long period of time.
f Control Panel Sets the refrigerator temperature and freezer temperatures.

8 PRODUCT OVERVIEW g Water Filter
Purifies water. h Dairy Bin
Dairy bin is specially designed for cheese, butter and condiment storage. i Adjustable Fridge Shelf
The shelves in the fridge are adjustable to meet individual storage needs. j Adjustable Door Bin
Store small packages of refrigerated foods, drinks and sauce containers. The adjustable door bins are removable for easy cleaning and adjustment. k Gallon Bin Stores larger containers, such as gallons of milk. l Crisper Stores vegetables and fruits.
Exterior
a Dispenser Control Panel Sets the dispenser mode.
b Filtered Water and Ice Dispenser Dispenses purified water and ice.

c Refrigerator Fresh food compartment
d Freezer Frozen food compartment
e Handle Opens and closes the refrigerator and freezer doors.

PRODUCT OVERVIEW 9

ENGLISH

Product Specifications
The appearance and specifications listed in this manual may vary due to constant product improvements. Electrical requirements: 115 V, 60 Hz Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa)

Model SKSSB4202S

Built-in, Refrigerator

Description

Net weight 542 lb (246 kg)

10 OPERATION
OPERATION

Before Use

Checklist

Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping.
CAUTION · Do not scratch the refrigerator with a sharp object or use a detergent that
contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish detergent.
· Do not peel off the model or serial number label or the technical information on the rear surface of the refrigerator.

Open doors and drawers to ventilate the interior. The inside of the refrigerator may smell like plastic at first. Remove any adhesive tape from inside the refrigerator and open the refrigerator doors and drawers for ventilation.
Connect the power supply. Check if the power supply is connected before use.

Turn off the icemaker. Turn off the icemaker if the refrigerator is not yet connected to the water supply.
NOTE · The icemaker water valve may buzz if the icemaker is turned on while the
refrigerator is not connected to the water supply.
Wait for the refrigerator to cool. Allow the refrigerator to run for at least two to three hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling.
CAUTION · Putting food in the refrigerator before it has cooled could cause the food to
spoil, or a bad odor to remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation. This is normal. The volume will decrease as the temperature decreases.

Control Panel
Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model.
Control Panel Features
Refrigerator Control Panel

OPERATION 11

ENGLISH

a POWER The POWER button turns off all electrical power to the unit.
Press and hold the POWER button for 3 seconds to turn off the power. When the power is off, the t
icon light is off. There is no need to turn off power at the circuit breaker or wall receptacle. Use this function for service or extended vacations.
b Ice Plus This function increases both ice making and freezing capabilities. · Press the Ice Plus button to illuminate the icon and activate the function for 24 hours. The function automatically shuts off after 24 hours. · Stop the function manually by pressing the button once more.
c Freezer Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F). The default freezer temperature is 0 °F (-18 °C). Press the Freezer button repeatedly to select a new set temperature from - 6 °F to 8 °F (-21 °C to -13 °C).
d Refrigerator Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F). The default refrigerator temperature is 37 °F (3 °C). Press the Refrigerator button repeatedly to select a new set temperature from 33 °F to 46 °F (1 °C to 8 °C).
NOTE · To change the temperature mode from °F to °C (or vice versa), press and hold the Refrigerator and
Freezer buttons simultaneously for approximately five seconds. The temperature indicator on the display window switches between Celsius and Fahrenheit. · The displayed temperature is the target temperature, and not the actual temperature of the refrigerator. The actual refrigerator temperature depends on the food inside the refrigerator.
e Door Alarm The door alarm will sound every 30 seconds if the door remains open longer than one minute. The alarm stops when the door is closed. Press the Door Alarm button to turn on or off the door alarm function.
f Water Filter
Replace the water filter when the g icon turns on. After replacing the water filter, press and hold the
Water Filter button for 3 seconds to turn the icon light off. Replace the water filter approximately every 6 months.

12 OPERATION Dispenser Control Panel

a Wi-Fi The Wi-Fi button, when used with the LG ThinQ app, allows the refrigerator to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the application.
The f icon shows the status of the refrigerator's network connection. The icon illuminates when the
refrigerator is connected to the Wi-Fi network. Press and hold the Wi-Fi button for 3 seconds to connect to the network. The icon blinks while the connection is being made, then turns on once the connection is successfully made.
b Freezer Temperature Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F).
c Refrigerator Temperature Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F).
d Lock The lock function disables every other button on the display. · When power is initially connected to the refrigerator, the lock function is off.
· To lock the control panel buttons, press and hold the Lock button until the k icon appears in the
display and the function is activated. · To disable the function, press and hold the Lock button for approximately three seconds.
e Water & Ice Type Select the desired dispenser mode from the buttons on the dispenser control panel. Press the dispenser switch with a glass or other container to dispense cubed ice, water or crushed ice.

Ice and Water Dispenser
Before Using the Ice and Water Dispenser
CAUTION · Keep children away from the dispenser. Children
may play with or damage the controls.
· Throw away the first bin full of ice (about 24 cubes) after installation. The first ice and water dispensed may include particles or odor from the water supply line or the water tank. This is also necessary if the refrigerator has not been used for a long time.
· Dispense and throw away 2.5 gallons of water (flush for approximately 5 minutes) after installation. Do not dispense the entire 2.5 gallon amount continuously. Press and release the

dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. This is also necessary if the refrigerator has not been used for a long time. · If ice or water dispenses unexpectedly, turn off the water supply and contact a LG Electronics Customer Service Center. · Never use a glass that is exceptionally narrow or deep. Ice may jam in the ice passage and refrigerator performance may be affected. · When dispensing ice from the dispenser, do not use a fragile container. · Do not hang on to or place heavy objects on the refrigerator's dispenser.
NOTE · The dispenser will not operate when either of
the refrigerator doors is open.

ENGLISH

· If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact a LG Electronics Customer Service Center. Do not use the water or ice until the problem is corrected.
· Dispense ice into a glass before filling it with water or other beverages. Splashing may occur if ice is dispensed into a glass that already contains liquid.
· Some dripping may occur after dispensing. Hold the cup beneath the dispenser for a few seconds after dispensing to catch all of the drops.
· Keep containers at an appropriate distance from the dispensers. Tall, narrow glasses should be held far enough from the ice outlet to prevent ice from jamming in the ice chute. A container with a very small opening should be held as close to the dispenser as possible to avoid spilling.

OPERATION 13
Cleaning the Dispenser
Cleaning the Ice and Water Outlet Wipe the water outlet a or ice outlet b frequently with a clean cloth as it may get dirty easily.
NOTE · Lint from a cloth may adhere to the outlets.

Using the Ice and Water Dispenser
1 Select the desired dispenser mode a. The
LED over the selected icon turns on.

Cleaning the Dispenser Tray Wipe the entire area with a damp cloth. The dispenser tray may become wet easily due to spilled ice or water.

2 Press the dispenser paddle b with a glass or
other container to dispense cubed ice, water or crushed ice.

Locking the Ice and Water Dispenser
Press and hold the Lock button for three seconds to lock the dispenser and all the control panel functions. Follow the same instructions to unlock.

In-Door Ice Bin
Before Using the In-Door Ice Bin
The icemaker stops producing ice when the indoor ice bin is full. To make room for additional ice, empty the ice bin into another location in the freezer compartment. During use, the ice may stack unevenly in the bin, causing the icemaker to misread the number of ice cubes and stop producing ice. Shaking the ice bin to level the ice within it can reduce this problem.

14 OPERATION
CAUTION · Keep hands and tools out of the in-door ice bin
and dispenser chute. Failure to do so may result in damage or personal injury.
· When handling the ice bin, keep hands away from the icemaker tray area to avoid personal injury.
· Storing cans or other items in the ice bin will damage the icemaker.
· Never use thin crystal glasses or containers to collect ice. Such containers may chip or break resulting in glass fragments in the ice.
To prevent ice cubes from melting and leaking from the dispenser, ALWAYS empty the ice bin when the icemaker is turned OFF for more than a few hours.
The ice passage may become blocked with frost if only crushed ice is used. Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula. Dispensing cubed ice can also help prevent frost buildup.

1 To detach, lift the ice storage bin slightly and
pull it out as shown in the figure.
NOTE · Use both hands to remove the ice bin to avoid
dropping it.
2 To assemble, carefully insert the in-door ice
bin, slanting the top slightly to fit it under the icemaker.

Detaching/Assembling the In-Door Ice Bin
CAUTION · Only qualified service personnel from an LG
Electronics service center should disassemble or repair the icemaker.
· When handling the ice bin, keep hands away from the icemaker tray area to avoid personal injury.
· Avoid touching the auto shutoff (feeler arm) when replacing the ice bin.

Automatic Icemaker
WARNING · DO NOT place fingers in the automatic icemaker
when the refrigerator is plugged in. · Avoid contact with any moving parts of the
ejector mechanism or with the heater that releases the ice cubes. · Connect to a potable water supply only.

ENGLISH

Before Using the In-Door Icemaker
CAUTION · Keep hands and tools out of the ice
compartment. Failure to do so may result in damage or personal injury.
· Throw away the first few batches of ice after installation. This is also necessary if the freezer has not been used for a long time.
· Never store beverage cans or other items in the ice bin for the purpose of rapid cooling. Doing so may damage the icemaker or the containers may burst.

In-Door Icemaker

OPERATION 15

a Power Switch b Auto Shutoff (feeler arm)

NOTE
· Ice is made in the automatic in-door icemaker and sent to the dispenser. The icemaker produces 6 cubes at a time, 70 - 120 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions.
· The icemaker begins producing ice approximately 12 hours after the appliance is initially installed.
· Throw away the first few batches of ice after installation.
· The sound of ice dropping into the ice bin is normal.
· If the ice bin is completely filled with ice, ice production will stop.
· Ice cubes which are stored in the ice bin for a long time may clump together and be difficult to separate. If this happens, empty the ice bin completely and clean it before reinstalling it.
· Foreign substances or frost on the auto shutoff (feeler arm) can interrupt ice production. Make sure the auto shutoff (feeler arm) area is clean at all times for proper operation.
· To increase ice production, use the Ice Plus function. The function increases both ice making and freezing capabilities.

Turning the Icemaker On/Off
To turn the automatic icemaker On/Off, press the power switch on the icemaker to the ON ( | ) or OFF (O) position.
Normal Sounds You May Hear
· Keeping the power turned on to the icemaker before the water line is connected can damage the icemaker.
· The icemaker water valve buzzes as the icemaker fills with water. If the icemaker power button is in the ON position, it will buzz even if it has not yet been hooked up to water. To stop the buzzing, press the icemaker power button to turn it off.
· You will hear the sound of ice dropping into the bin and water running in the pipes as the icemaker refills.
Preparing for Vacation
Set the icemaker power button to OFF and shut off the water supply to the refrigerator.
NOTE · The ice bin should be emptied any time the
icemaker power button is turned to the OFF position.
If the ambient temperature will drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections.

16 OPERATION
Storing Food
NOTE · If you are leaving home for a short period, like a
short vacation, the refrigerator should be left on. · If you are leaving the refrigerator turned off for
an extended period, remove all food and unplug the power cord. Clean the interior, and leave the doors open to prevent fungi from growing in the refrigerator. · If doors are opened or closed too often, warm air may penetrate the refrigerator and raise its temperature. This can increase the running costs of the unit.
Food Storage Tips
Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness.
CAUTION · Do not overfill or pack items too tightly into door
bins. Doing so may cause damage to the bin or personal injury if items are removed with excessive force. · Do not store glass containers in the freezer. Contents may expand when frozen, break the container and cause injury.
How to Store Food
· Butter or Margarine - Keep opened butter in covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze.
· Cheese - Store in original wrapping until used. Once opened, rewrap tightly in plastic wrap or aluminum foil.
· Milk - Wipe milk cartons. For coldest milk, place containers on an interior shelf.
· Eggs - Store in original carton on interior shelf, not in door bin.
· Fruit - Do not wash or hull fruit until it is ready to be used. Sort and keep fruit in original container

in a crisper, or store in completely closed paper bag on refrigerator shelf.
· Leafy Vegetables
- Remove store wrapping, trim or tear off bruised and discolored areas, wash in cold water, and drain. Place in plastic bag or plastic container and store in crisper.
· Vegetables with skins (carrots, peppers)
- Place in plastic bags or plastic container and store in crisper.
· Fish
- Freeze fresh fish and shellfish if they are not being eaten the same day purchased. Eating fresh fish and shellfish the same day purchased is recommended.
· Leftovers
- Cover leftovers with plastic wrap or aluminum foil, or store in plastic containers with tight lids.
NOTE
· If you are leaving home for a short period, like a short vacation, the refrigerator should be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the freezer.
· If you are leaving the refrigerator turned off for an extended period, remove all food and unplug the power cord. Clean the interior, and leave the door open to prevent fungi from growing in the refrigerator.
· Do not store food with high moisture content towards the top of the refrigerator. The moisture could come into direct contact with the cold air and freeze.
· Wash food before storing it in the refrigerator. Vegetables should be washed, and food packaging should be wiped down to prevent adjacent foods from being contaminated.
· If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot of vegetables in the refrigerator may cause condensation to form. Wipe off the condensation with a clean cloth or a paper towel.
· If the refrigerator door is opened or closed too often, warm air may penetrate the refrigerator and raise its temperature. This can increase the running costs of the unit.

Storing Frozen Food
Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 pounds of food per cubic foot of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly.
Storage times will vary according to the quality and type of food, the type of packaging or wrap used (how airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.
NOTE · Allow hot foods to cool at room temperature for
30 minutes, and then package and freeze. Cooling hot foods before freezing saves energy.
Packaging
Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food.
Packaging Recommendations
· Rigid plastic containers with tight-fitting lids
· Straight-sided canning/freezing jars
· Heavy-duty aluminum foil
· Plastic-coated paper
· Non-permeable plastic wraps
· Specified freezer-grade self-sealing plastic bags Follow package or container instructions for proper freezing methods.
Do not use
· Bread wrappers
· Non-polyethylene plastic containers
· Containers without tight lids
· Wax paper or wax-coated freezer wrap
· Thin, semi-permeable wrap

OPERATION 17
Shelves
Detaching/Assembling the Shelf
The shelves in the refrigerator are adjustable to meet individual storage needs. Adjusting the shelves to fit items of different heights will make finding the exact item you want easier.
CAUTION · Make sure that shelves are level from one side to
the other. Failure to do so may result in the shelf falling or spilled food. · Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact. · Glass shelves are heavy. Use special care when removing them.
1 To detach, tilt up the front of the shelf and lift
the shelf straight up.
2 Pull the shelf out.
3 To assemble, tilt the front of the shelf up and
guide the shelf hooks into the slots at a desired height.
4 Lower the front of the shelf so that the hooks
drop into the slots.

ENGLISH

18 OPERATION
Door Bins
Detaching/Assembling Door Bins
CAUTION · Always empty the bins before removing them,
and use both hands when removing and assembling them.
Dairy Bin
1 To remove the bin, simply lift the bin up and
pull straight out.

3 To assemble the bin, hold the door bin with
both hands and place it on top of the rail. Push the bin down while holding the lever a under the bin. The bin clicks when it is in the correct position.
Gallon Bin
1 To remove the bin, simply lift the bin up and
pull straight out.

2 To assemble the bin, slide it in above the
desired support and push down until it snaps into place.
NOTE · Close the dairy bin completely after use. The
refrigerator door may not close properly if the dairy bin is left open.

2 To assemble the bin, slide it in above the
desired support and push down until it snaps into place.
Freezer Door Bin
1 To remove the bin, simply lift the bin up and
pull straight out.

Adjustable Door Bin
1 Remove the dairy bin before removing the
adjustable door bins.
2 To remove the door bin, pull the levers a on
each side and pull the bin up off of the rail.

2 To assemble the bin, slide it in above the
desired support and push down until it snaps into place.

ENGLISH

Drawers
Removing/Assembling Drawers
CAUTION · The drawers are heavy. Always use two hands
when removing or assembling the drawers to avoid product damage or personal injury. Always empty drawers before removing them. · Always open the door completely before removing or assembling the drawers.
Removing Drawers
1 Pull the drawer out until it stops. Empty all
contents out of the drawer before removing it.

OPERATION 19
2 Slide the drawer back until it lowers into place
on the support. Close the drawer.
Removing/Assembling the Drawer Support
Removing the Drawer Support
1 Press the levers on either side of the drawer
support.

2 Lift the empty drawer slightly to remove it
from the support.

2 Keeping both levers pressed, lift the drawer
support slightly and remove it from the rail system.

Assembling Drawers
1 Pull out the drawer support until it stops.
Angle the drawer into the space and set it on the support.

Assembling the Drawer Support
1 Pull both drawer rails out until they stop.

20 OPERATION
2 Line up the bottom edges on the sides of the
drawer support with the groove in each rail and then lower the support until it clicks into place.

SMART FUNCTIONS

SMART FUNCTIONS 21

ENGLISH

LG ThinQ Application
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to communicate with the appliance using a smartphone.
LG ThinQ Application Features
This feature is only available on some models.
· Smart Care+ - Provides a more personalized experience based on an analysis of your usage patterns.
· Smart Sabbath - Activates or deactivates the Sabbath mode and sets the schedule for the mode activation.
· Energy Monitoring - This feature keeps track of the refrigerator's power consumption and the number of door openings.
· Remote Control - Controls the refrigerator temperature, air filter and Ice Plus from the smartphone application.
· Push Messages - If the door remains open for more than ten minutes, you will receive a push message. When Ice Plus is finished, you will receive a push message.
· Smart DiagnosisTM - This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.
· Settings - Allows you to set various options on the refrigerator and in the application.
NOTE · If you change your wireless router, Internet
service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again. · This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users.

Installing LG ThinQ Application and Connecting an LG Appliance
Models with QR Code
Scan the QR code attached to the product using the camera or a QR code reader application on your smartphone.
Models without QR Code
1 Search for and install the LG ThinQ
application from the Google Play Store or Apple App Store on a smartphone.
2 Run the LG ThinQ application and sign in with
your existing account or create an LG account to sign in.
3 Touch the add (~) button on the LG ThinQ
application to connect your LG appliance. Follow the instructions in the application to complete the process.
NOTE · To verify the Wi-Fi connection, check that the Wi-
Fi indicator on the control panel is lit. · The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. · LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. · The surrounding wireless environment can make the wireless network service run slowly.

22 SMART FUNCTIONS
NOTE
· If the distance between the appliance and the wireless router is too far, the signal becomes weak. It may take a long time to connect or fail to install the application.
· If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
· The network connection may not work properly depending on the Internet service provider.
· The Wi-Fi may not connect or the connection may be interrupted because of the home network environment.
· If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.
· If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
· The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
· Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
· If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and connect the product again.
· To disable the Wi-Fi function, turn off the toggle
switch for Use Wi-Fi. The f icon will be turned
off.
· To reconnect the appliance or add another user, press Settings at the right bottom of the main screen and then press Reset Wi-Fi. Run the LG ThinQ application and follow the instructions in the application to connect the appliance.

Wireless LAN Module Specifications

Frequency Range

2412 - 2462 MHz

Output Power < 30 dBm (Max)

FCC Notice
The following notice covers the transmitter module contained in this product.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and the receiver.
· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.

ENGLISH

Industry Canada Statement
This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada's licenceexempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
IC Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body.
NOTE · THE MANUFACTURER IS NOT RESPONSIBLE FOR
ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.
Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https:// opensource.lge.com.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.

SMART FUNCTIONS 23
Use this feature to help you diagnose and solve problems with your appliance.
NOTE · For reasons not attributable to LGE's negligence,
the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability. · The feature may be subject to change without prior notice and may have a different form depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. · Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method. · Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
1 Open the right refrigerator door.
2 Hold the Lock button for three seconds.
· If the display has been locked for over five minutes, you must deactivate the lock and then reactivate it.
3 Hold the mouthpiece of your phone in front of
the speaker that is located on the right hinge of the refrigerator door.

Smart DiagnosisTM Feature
This feature is only available on models with the c or d logo.

24 SMART FUNCTIONS
4 Press and hold the Freezer button for three
seconds while continuing to hold your phone to the speaker.
5 After you hear three beeps, release the
Freezer button.
6 Keep the phone in place until the tone
transmission has finished. The display will count down the time. Once the countdown is over and the tones have stopped, the diagnosis will be displayed in the application.
NOTE · For best results, do not move the phone while
the tones are being transmitted.

MAINTENANCE
Cleaning
WARNING · Use non-flammable cleaner. Failure to do so can
result in fire, explosion, or death.
CAUTION · Do not use an abrasive cloth or sponge when
cleaning the interior and exterior of the appliance. · Do not place your hand on the bottom surface of the appliance when opening and closing the doors.
General Cleaning Tips
· Both the refrigerator and freezer sections defrost automatically; however, clean both sections once a month to prevent odors.
· Wipe up spills immediately. · Unplug the refrigerator or disconnect power
before cleaning. · Remove all removable parts, such as shelves. · Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive or harsh cleaners. · Hand wash, rinse and dry all surfaces thoroughly. · When cleaning the inside or outside of the appliance, do not wipe it with a rough brush, toothpaste, or flammable materials. Do not use cleaning agents containing flammable substances. - Doing so may cause discoloration or damage
to the appliance. - Flammable substances: alcohol (ethanol,
methanol, isopropyl alcohol, isobutyl alcohol, etc.), thinner, bleach, benzene, flammable liquids, abrasives, etc.
Inside Walls
· Allow freezer to warm up so the cloth will not stick.
To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water). Be sure

MAINTENANCE 25
the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts.
Plastic Parts (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch or damage the material.
Water Filter
Before Replacing the Water Filter
WARNING · To reduce the risk associated with choking, do
not allow children under 3 years of age to have access to small parts during the installation of this product. · To reduce the risk associated with the ingestion of contaminants, do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. · Use of unauthorized water filters may result in product malfunction, water leakage or water quality issues, which will not be covered under the product warranty. · Connect to a potable water supply only.
CAUTION · Read and follow Use Instructions before
installation and use of this system. · Installation and use MUST comply with all state
and local plumbing codes. · Do not install if water pressure exceeds 120 psi
(827 kPa). If your water pressure exceeds 80 psi, you must install a pressure limiting valve. Contact a plumber if uncertain how to check your water pressure.

ENGLISH

26 MAINTENANCE

CAUTION · Do not install where water hammer conditions
may occur. If water hammer conditions exist you must install a water hammer arrester. Contact a plumbing professional if you are uncertain how to check for this condition.
· Do not install on hot water supply lines. The maximum operating water temperature of this filter system is 100 (37.8 ).
· Protect filter from freezing. Drain filter when temperatures drop below 40 (4.4 ).
· The disposable filter cartridge MUST be replaced every 6 months, at the rated capacity or if a noticeable reduction in flow rate occurs.
· To protect it from freezing, remove filter cartridge when temperatures are expected to drop below 33 .
· Do not install systems in areas where ambient temperatures may go above 110 (43.3 ).
· Where a backflow prevention device is installed on a water system, a device for controlling pressure due to thermal expansion must be installed.
· Ensure all tubing and fittings are secure and free from leaks.
Replacing the Water Filter
· Replace the water filter:
- Approximately every 6 months.
- When the Replace Filter h icon or the
indicator light turns on.
- When the water dispenser output decreases.
- When the ice cubes are smaller than normal.
· To purchase a replacement water filter:
- Visit your local dealer or distributor
- Search using "water filter" on lg.com
- Use replacement cartridge: ADQ36006113
1 If the top shelf, located below the water filter,
is in the highest position, it will need to be removed prior to replacing the water filter.
· To remove any shelf, tilt up the front of the shelf and lift it. Pull the shelf out.

2 Pinch the sides to open the water filter cover.
3 Pull the water filter downward and turn it
counterclockwise before pulling it out. · Make sure to rotate the filter down
completely before pulling it out of the manifold hole. NOTE · Replacing the water filter causes a small amount of water (around 1 oz. or 25 cc) to drain. · Wrap a cloth around the front end of the water filter cover to collect any leaking water. Hold the water filter upright, once it is removed, to prevent any remaining water from spilling out of the water filter.
4 Replace with a new water filter.
· Take the new water filter out of its packing and remove the protective cover from the orings. With the water filter tabs in the horizontal position, push the new water filter into the manifold hole and turn it clockwise until it stops.

5 Close the water filter cover. The cover will click
when closed correctly.
6 After the water filter is replaced, dispense 2.5
gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system.
NOTE · Do not dispense the entire 2.5 gallon amount
continuously. Press and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.
7 After changing the filter, press and hold the
Water Filter button for 3 seconds to reset the indicator light.
CAUTION · Do not operate refrigerator without water filter
or water filter bypass plug installed.
NOTE · Keep the water filter bypass plug. You must use
the water filter bypass plug when a replacement water filter cartridge is not available.

MAINTENANCE 27

ENGLISH

28 MAINTENANCE
Performance Data Sheet
Replacement Cartridge: ADQ36006101 NSF System Trade Name Code: ADQ36006101-S The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53 and Standard 401.
System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53 and Standard 401 for the reduction of substances listed below.

Substance Reduction

Average Influent Challenge

NSF Specified Challenge
Concentration

Avg % Reduction

Chlorine Taste and Odor

2.0 g/L

2.0 g/L± 10%

>97.5%

Nominal Particulate
Class I, , 2 0.5 to <
1.0 m

12,000,000 pts/mL

At least 10,000 particles/mL

99.80%

Asbestos

180 MFL

107 to 108 MFL; fibers greater than 10 g/Lin length

>99.00%

Atrazine

8.5 g/L

9.0 g/L ± 10%

>94.10%

Benzene

15.0 g/L

15.0 g/L ± 10%

>96.60%

Carbofuran

74.0 g/L

80.0 g/L ± 10%

98.30%

Lindane

1.9 g/L

2.0 g/L ± 10%

>99.00%

P-Dichlorobenzene 230.0 g/L 225.0 g/L ± 10%

>99.80%

2,4-D

210.0 g/L 210.0 g/L ± 10%

>99.90%

Lead pH @6.5

140.0 g/L 150.0 g/L ± 10%

99.60%

Lead pH @8.5

150.0 g/L 150.0 g/L ± 10%

>99.70%

Mercury @ pH6.5

5.9 g/L

6.0 g/L ± 10%

91.00%

Mercury @ pH8.5

5.6 g/L

6.0 g/L ± 10%

92.5%

Cyst*

100,000 cysts/L

Minimum 50,000 cysts/L

>99.99%

* Based on the use of Cryptosporidium parvum oocysts.

Average Product Water Concentration 0.050 g/L
24,000 pts/ml
< 1 MFL
0.500 g/L 0.510 g/L 1.258 g/L 0.019 g/L 0.460 g/L 0.210 g/L 0.560 g/L <0.500 g/L 0.531 g/L 0.420 g/L 10 cysts/L

Max Permissible Product Water Concentration N/A
N/A
N/A
3.0 g/L 5.0 g/L 40 g/L 0.2 g/L 75.0 g/L 70.0 g/L 10.0 g/L 10.0 g/L 2.0 g/L 2.0 g/L N/A

NSF Reduction Requirements
2 50.00% 2 85.00%
2 99.00%
NA NA NA NA NA NA NA NA NA NA
2 99.95%

Guidelines for Application / Water Supply Parameters

Service Flow

0.5 gpm (1.9 lpm)

Water Supply

Community or Private Well - Potable Water

Water Pressure

20 120 psi (138 827 kPa)

Water Temperature

33 °F 100 °F (0.6 °C 37.8°C)

Capacity

200 gallons (757 liters)

It is essential that the manufacturer's recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.

ENGLISH

MAINTENANCE 29
NOTE · While the testing was performed under standard laboratory conditions, actual performance may vary.
For replacement filters, visit your local dealer or distributor or search under "water filters" on the lg.com website. For further assistance, contact the LG Electronics Customer Information Center. USA: 1-800-243-0000 Canada: 1-888-542-2623
Replacement Cartridge: ADQ36006113
NSF is a trademark of NSF International. Manufactured by LG Electronics, INC: 170, Sungsanpaechoungro, Seongsan-gu, Gyeongsangnam-do, THE REPUBLIC OF KOREA

30 TROUBLESHOOTING
TROUBLESHOOTING
FAQs
Frequently Asked Questions
Q: What are the best temperature settings for my refrigerator and freezer?
A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in the freezer. To switch the display from Fahrenheit to Celsius, press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings in the display change.
Q: How do I set the refrigerator and freezer temperatures?
A: Continually press the Refrigerator or Freezer button on the control panel until the desired temperature appears. The numbers will cycle from highest to lowest and then return to the highest again with continuous pressing.
Q: My refrigerator is powered on and the controls are working, but it's not cooling and the display shows "OFF". What is wrong?
A: The refrigerator is in Demo Mode. This mode disables cooling to save energy while the appliance is on display in a store. To restore normal operation, press and hold the Refrigerator and Ice Plus buttons for 5 seconds or until you hear a beep and the temperature settings appear on the display. Use the same procedure to return the refrigerator to Demo Mode, if desired.

TROUBLESHOOTING 31

Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.

ENGLISH

Cooling

Problem Refrigerator is not cooling or has no power.
Cooling system runs too much.
Interior moisture buildup.

Possible Cause & Solution
The refrigerator control is set to OFF (some models). · Turn the control ON. Refer to the Setting the Controls section for proper temperature
settings.
Refrigerator is set to Display Mode. · Display Mode allows the lights and control display to work normally while disabling
cooling, to save energy while the refrigerator is on the showroom floor. See the FAQs section of this manual for instructions on how to disable Display Mode.
Refrigerator is in the defrost cycle. · During the defrost cycle, the temperature of each compartment may rise slightly. Wait 30
minutes and confirm the proper temperature has been restored once the defrost cycle has completed.
Refrigerator was recently installed. · It may take up to 24 hours for each compartment to reach the desired temperature.
Refrigerator was recently relocated. · If the refrigerator was stored for a long period of time or moved on its side, it is necessary
for the refrigerator to stand upright for 24 hours before connecting it to power.
Refrigerator is replacing an older model. · Modern refrigerators require more operating time but use less energy due to more
efficient technology.
Refrigerator was recently plugged in or power restored. · The refrigerator will take up to 24 hours to cool completely.
The door is opened often or a large amount of food / hot food was added. · Adding food and opening the door warms the refrigerator, requiring the compressor to
run longer in order to cool the refrigerator back down. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. (Refer to the Food Storage Guide.)
Doors are not closed completely. · Firmly push the doors shut. If they will not shut all the way, see the "Doors will not close
correctly or pop open" section in Troubleshooting.
Refrigerator is installed in a hot location. · The compressor will run longer under warm conditions. At normal room temperatures (70
or 21 ) expect your compressor to run about 40 % to 80 % of the time. Under warmer conditions, expect it to run even more often. The refrigerator should not be operated above 110 (43 ).
Doors are opened often or for long periods of time. · When the doors are opened often or for long periods of time, warm, humid air enters the
compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings.
Doors are not closed correctly. · See the "Doors will not close correctly or pop open" section.

32 TROUBLESHOOTING

Problem

Possible Cause & Solution

Interior moisture buildup.

Weather is humid.
· Humid weather allows additional moisture to enter the compartments when the doors are opened, leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.

Defrost cycle recently completed.
· During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and confirm that the proper temperature has been restored once the defrost cycle has finished.

Food is not packaged correctly.
· Food stored uncovered or unwrapped, and damp containers can lead to moisture accumulation within each compartment. Wipe all containers dry and store food in sealed packaging to prevent condensation and frost.

Food is freezing in the refrigerator compartment.

Food with high water content was placed near an air vent. · Rearrange items with high water content away from air vents.
Refrigerator temperature control is set incorrectly. · If the temperature is too cold, adjust the control one increment at a time and wait for the
temperature to stabilize. Refer to the Control Panel section for more information.

Refrigerator is installed in a cold location.
· When the refrigerator is operated in temperatures below 41 (5 ), food can freeze in the refrigerator compartment. The refrigerator should not be operated in temperatures below 55 (13 ).

Refrigerator or Freezer section is too cold.

Incorrect temperature control settings.
· If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Control Panel for more information.

Frost or ice crystals form on frozen food (inside of sealed package).

Condensation from food with a high water content has frozen inside of the food package. · This is normal for food items with a high water content.
Food has been left in the freezer for a long period of time. · Do not store food items with high water content in the freezer for a long period of time.

Frost or ice crystals form on frozen food (outside of package).

Door is opened frequently or for long periods of time.
· When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. Increased moisture will lead to frost and condensation. To lessen the effect, reduce the frequency and duration of door openings.

Door is not closing properly. · Refer to the "Doors will not close correctly or pop open" section in Troubleshooting.

Refrigerator or Freezer section is too warm.

Refrigerator was recently installed.
· It may take up to 24 hours for each compartment to reach the desired temperature.
The air vents are blocked.
· Locate air vents by using your hand to sense airflow and move all packages that block vents and restrict airflow. Rearrange items to allow air to flow throughout the compartment.

Doors are opened often or for long periods of time.
· When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings.

ENGLISH

TROUBLESHOOTING 33

Problem

Possible Cause & Solution

Refrigerator or Freezer section is too warm.

Unit is installed in a hot location.
· The refrigerator should not be operated in temperatures above 110 (43 ).
A large amount of food or hot food was added to either compartment.
· Adding food warms the compartment, requiring the cooling system to run. Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect.

Doors are not closed correctly. · See the "Doors will not close correctly or pop open" section in Troubleshooting.

Temperature control is not set correctly.
· If the temperature is too warm, adjust the control one increment at a time and wait for the temperature to stabilize.

Defrost cycle has recently completed.
· During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed.

Water

Problem Water is dispensing slowly.
Water is not dispensing.

34 TROUBLESHOOTING

Problem Water is not dispensing.
Dispensing warm water.
Water has bad taste or odor.

Possible Cause & Solution
Tubing connecting refrigerator to house supply valve is kinked. · The tubing can kink when the refrigerator is moved during installation or cleaning,
resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks.
The house water supply is not connected, the valve is not turned on fully, or the valve is clogged. · Connect the refrigerator to the water supply and turn the water shutoff valve fully open. If
the problem persists, it may be necessary to contact a plumber.
Refrigerator was recently installed. · Allow 24 hours after installation for the water storage tank to cool completely.
The water dispenser has been used recently and the storage tank was exhausted. · Depending on your specific model, the water storage capacity will range from
approximately 20 to 30 oz.
Dispenser has not been used for several hours. · If the dispenser has not been used for several hours, the first glass dispensed may be
warm. Discard the first 10oz.
Refrigerator is connected to the hot water supply. · Make sure that the refrigerator is connected to a cold water pipe.
WARNING: Connecting the refrigerator to a hot water line may damage the icemaker.
Water supply contains minerals such as sulfur. · A water filter may need to be installed to eliminate taste and odor problems.
Water filter has been exhausted. · Replacing the water filter is recommended:
- Approximately every six months. - When the water filter indicator turns on. - When the water dispenser output decreases. - When the ice cubes are smaller than normal.
Refrigerator was recently installed. · Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air
and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.

Ice

Problem
Icemaker is not making enough ice.

Possible Cause & Solution
Demand exceeds ice production capacity. · Refer to the Automatic Icemaker section for ice production capacity to check the amount
of ice produced in a 24 hour period.
House water supply is not connected, valve is not turned on fully, or valve is clogged. · Connect the refrigerator to a cold water supply with adequate pressure and turn the water
shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber.

TROUBLESHOOTING 35

ENGLISH

Problem Icemaker is not making enough ice.
Icemaker is not making ice

Possible Cause & Solution
Water filter has been exhausted. · Replacing the water filter is recommended:
- Approximately every six months. - When the water filter indicator turns on. - When the water dispenser output decreases. - When the ice cubes are smaller than normal.
Low house water supply pressure. · The water pressure must be between 20 and 120 psi (138 and 827 kPa) on models without
a water filter and between 40 and 120 psi (276 and 827 kPa) on models with a water filter. If the problem persists, it may be necessary to contact a plumber.
Reverse osmosis filtration system is used. · Reverse osmosis filtration systems can reduce the water pressure below the minimum
amount and result in icemaker issues.
Tubing connecting refrigerator to house supply valve is kinked. · The tubing can kink when the refrigerator is moved during installation or cleaning
resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks.
Doors are opened often or for long periods of time. · If the doors of the unit are opened often, ambient air will warm the refrigerator which will
prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently.
Doors are not closed completely. · If the doors are not properly closed, ice production will be affected. See the "Doors will not
close correctly or pop open" section in Parts & Features Troubleshooting for more information.
The temperature setting for the freezer is too warm. · The recommended temperature for the freezer compartment for normal ice production is
0 °F (-18 °C). If the freezer temperature is warmer, ice production will be affected.
Refrigerator was recently installed or icemaker recently connected. · It may take up to 24 hours for each compartment to reach the desired temperature and
for the icemaker to begin making ice.
Icemaker is not turned on. · Locate the icemaker ON/OFF and confirm that it is turned on.
The ice detecting sensor is obstructed. · Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make
sure that the sensor area is clean at all times for proper operation.
The refrigerator is not connected to a water supply or the supply shutoff valve is not turned on. · Connect the refrigerator to the water supply and turn the water shutoff valve fully open.
Icemaker shutoff (arm or sensor) obstructed. · If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely.
If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors.
Reverse osmosis water filtration system is connected to your cold water supply. · Reverse osmosis filtration systems can reduce the water pressure below the minimum
amount and result in icemaker issues.

36 TROUBLESHOOTING

Problem

Possible Cause & Solution

Ice has bad taste or odor.

Water supply contains minerals such as sulfur.
· A water filter may need to be installed to eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals/odor/taste in all water supplies.

Icemaker was recently installed.
· Ice that has been stored for too long will shrink, become cloudy, and may develop a stale taste. Throw away old ice and make a new supply.

The food has not been stored properly in either compartment. · Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.

The interior of the refrigerator needs to be cleaned. · See the Maintenance section for more information.

The ice storage bin needs to be cleaned.
· Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry before reinstalling it.

Icemaker is making too much ice.

Icemaker shutoff (arm/ sensor) is obstructed.
· Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait 24 hours to confirm proper operation.

Ice is not dispensing. Doors are not closed completely. · Ice will not dispense if any of the refrigerator doors are left open.

Infrequent use of the dispenser.
· Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/ sticking together. If they are, break up the ice cubes to allow for proper operation.

The delivery chute is clogged with frost or ice fragments.
· Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup.

Ice bin is empty.
· It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. Make sure that the shutoff (arm/sensor) is not obstructed. Once the ice supply in the bin has been completely exhausted, it may take up to 90 minutes before additional ice is available, and approximately 24 hours to completely refill the bin.

Parts & Features

Problem
Doors will not close correctly or pop open.

Possible Cause & Solution Food packages are blocking the door open. · Rearrange food containers to clear the door and door shelves. Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position. · Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct
positions. See the Operation section for more information. The doors were removed during product installation and not properly replaced. · Remove and replace the doors according to the installation instructions. Refrigerator is not leveled properly. · See Door Alignment in the installation instructions to level refrigerator.

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TROUBLESHOOTING 37

Problem

Possible Cause & Solution

Doors are difficult to open.

The gaskets are dirty or sticky.
· Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning.

Door was recently closed.
· When you open the door, warmer air enters the refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to equalize, then see if it opens more easily.

Refrigerator wobbles Floor is not level. or seems unstable. · It may be necessary to add shims under the leveling legs or rollers to complete installation.

Lights do not work.

LED interior lighting failure.
· The refrigerator compartment lamp is LED interior lighting, and service should be performed by a qualified technician.

The interior of the refrigerator is covered with dust or soot.

The refrigerator is located near a fire source, such as a fireplace, chimney, or candle.
· Make sure that the refrigerator is not located near a fire source, such as a fireplace, chimney or candle.

Noises
Problem Clicking Rattling
Whooshing
Gurgling Popping Sizzling Vibrating

Possible Cause & Solution
The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off. · Normal Operation
Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator. · Normal Operation
Refrigerator is not resting solidly on the floor. · Floor is weak or uneven or leveling legs need to be adjusted. See the Leveling and Door
Alignment section in the installation instructions.
Refrigerator with linear compressor was jarred while running. · Normal Operation
Evaporator fan motor is circulating air through the refrigerator compartment. · Normal Operation
Air is being forced over the condenser by the condenser fan. · Normal Operation
Refrigerant flowing through the cooling system. · Normal Operation
Contraction and expansion of the inside walls due to changes in temperature. · Normal Operation
Water dripping on the defrost heater during a defrost cycle. · Normal Operation
If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound. · To eliminate the noise, make sure that the sides and back cannot vibrate against any wall
or cabinet.

38 TROUBLESHOOTING

Problem Dripping
Pulsating or highpitched sound

Possible Cause & Solution
Water running into the drain pan during the defrost cycle.
· Normal Operation
Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or highpitched sound.
· Normal Operation

Wi-Fi

Problem
Trouble connecting appliance and smartphone to Wi-Fi network

Possible Cause & Solution
The password for the Wi-Fi network was entered incorrectly.
· Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on. · Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly. · The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz. · Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.
The appliance and the router are too far apart.
· If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.
During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones).
· Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345. - If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password. For example, if the network name appears as LGE_Appliance_8b92, then you would enter 8b928b92 as your password. In this instance, the password is case sensitive and the last 4 characters are unique to your appliance.

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LIMITED WARRANTY

LIMITED WARRANTY 39

USA

TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS ("LG") TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING DISPUTES" BELOW.
Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S. Territories.

WARRANTY PERIOD

Refrigerator/Freezer

Sealed System (Condenser, Dryer, Connecting Tube and
Evaporator)

Compressor

Two (2) years from the date of original retail purchase

Five (5) years from the date of original retail purchase

Parts and Labor (internal/ Parts and Labor functional parts only)

Five (5) years from the date of original retail purchase
Parts and Labor

Linear / Inverter Compressor Only : Parts Only for years 6-10 from the date of original retail purchase (You will be charged for labor.)

· Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
· Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
· Replaced Product or part(s) will be the property of LG.
· Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG'S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs.

40 LIMITED WARRANTY
· Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.
· Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
· Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner's manual.
· Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other causes beyond the control of LG.
· Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is used for other than the intended purpose, or any water leakage where the Product was not properly installed.
· Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
· Damage or failure of the Product caused by transportation, storage, and/or handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.
· Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner's manual.
· Damage or failure of the Product caused by the use of parts, components, accessories, consumable cleaning products, or any other products or services that were not authorized by LG.
· Damage or missing items to any display or open box Product.
· Refurbished Product or any Product sold "As Is", "Where Is", "With all Faults", or similar disclaimer.
· Products with original serial numbers that have been removed, altered, or cannot be readily determined.
· Increases in utility costs and additional utility expenses.
· Any noises associated with normal operation.
· Products used for other than normal and proper household use (e.g., commercial or industrial use) or contrary to the Product owner's manual.
· Costs associated with removal and reinstallation of the Product for repairs, or the removal and reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with the Product Owner's manual.
· Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under this limited warranty.
The cost of repair or replacement under these excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to "LG" mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to "dispute" or "claim" shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

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LIMITED WARRANTY 41
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person's or entity's product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association ("AAA") and will be conducted before a single arbitrator under the AAA's Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the "AAA Rules") and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator's award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys' fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys' fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys' fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser's purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: "Arbitration Opt Out" or (ii) calling 1-

42 LIMITED WARRANTY
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on "Find My Model & Serial Number").
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

LIMITED WARRANTY 43

Canada

ENGLISH

TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING DISPUTES" BELOW.
Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased from an authorized retailer and used within Canada, as determined at the sole discretion of LGECI.

WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will begin sixty (60) days from the date of manufacture)

Refrigerator

Sealed System (Condenser, Dryer, Connecting Tube and Evaporator)

Linear / Inverter Compressor

Two (2) years from the date of original retail purchase

Seven (7) years from the date of original retail purchase

Ten (10) years from the date of original retail purchase

Parts and Labor (internal/ Parts and Labor functional parts only)

Parts only (Consumer will Part only (Consumer will

be charged for labor)

· Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
· Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured, all at the sole discretion of LGECI.
· Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty.
LGECI'S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI'S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with such provincial law without affecting the remainder of this warranty's terms.

44 LIMITED WARRANTY
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product;
· Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service;
· Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air;
· Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product's owner's manual;
· Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LGECI or the manufacturer;
· Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper installation or maintenance includes installation or maintenance contrary to the Product's owner's manual;.
· Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other than the intended household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of the Product;
· Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
· Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or industrial use, including use in commercial offices or recreational facilities, or as otherwise outlined in the Product's owner's manual;
· Damage or failure caused by the use of any accessories, components or cleaning products, including, without limitation, water filters, that are not approved/authorized by LGECI;
· Replacement of the water filter cartridge due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply;
· Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other damage to the finish of the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one (1) week of delivery of the Products;
· Damage or missing items to any display, open box, refurbished or discounted Product;
· Refurbished Product or any Product sold "As Is", "Where Is", "With all Faults", or any similar disclaimer;
· Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of LGECI;
· Increases in utility costs and additional utility expenses in any way associated with the Product;
· Any noises associated with normal operation of the Product;
· Replacement of light bulbs, filters, fuses or any other consumable parts;
· Replacement of any part that was not originally included with the Product;
· Costs associated with removal and/or reinstallation of the Product for repairs; and
· Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts covered under this Limited Warranty.
· Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited Warranty Does Not Cover, shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.com

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LIMITED WARRANTY 45
PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to "LG" mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to "dispute" or "claim" shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the "Notice of Dispute"). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LG's receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LG's receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person's or entity's product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator's award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys' fees and expenses as long as they are reasonable, by

46 LIMITED WARRANTY
considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys' fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys' fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any inperson arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser's purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject line: "Arbitration Opt Out;" or (ii) calling 1800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on "Find My Model & Serial Number").
In the event that you "Opt Out", the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.
Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement ("EULA") in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.

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LG Customer Information Center
For inquiries or comments, visit www.lg.com or call:
1-800-243-0000 U.S.A. 1-888-542-2623 CANADA
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www.lg.com

References

Acrobat Distiller 23.0 (Windows)