Miele Cordless Stick Vacuum Cleaner

Operating Instructions

Model: HS19

M.-Nr. 11 419 150

Warning and Safety Instructions

This vacuum cleaner conforms to current safety requirements. Inappropriate use can lead to personal injury and damage to property.

Please read the operating instructions before using the vacuum cleaner for the first time. They contain important information on the safety, use and maintenance of the vacuum cleaner. This will prevent both personal injury and damage to the appliance.

In accordance with standard IEC 60335-1, Miele expressly and strongly advises that you read and follow the instructions in the "Installation and connection" chapter as well as the safety instructions and warnings.

Miele cannot be held liable for injury or damage caused by non-compliance with these instructions.

Keep these operating instructions in a safe place and pass them on to any future owner.

Always disconnect the vacuum cleaner from the power supply when you have finished using it, before changing any accessories, as well as for maintenance work, cleaning and troubleshooting. Use the On/Off switch on the Comfort handle to do this.

Correct Application

This vacuum cleaner is intended for cleaning flooring in domestic households and similar residential environments. This vacuum cleaner is not suitable for use on construction sites.

This vacuum cleaner is not intended for outdoor use.

This vacuum cleaner can be used for all normal cleaning of carpets, rugs and robust hard flooring.

This vacuum cleaner is intended for use at altitudes of up to 4000 m above sea level.

General Safety

The vacuum cleaner must only be used to vacuum dry floor surfaces. Do not vacuum people or animals. Any other types of use, modifications or alterations are not permitted.

This vacuum cleaner can only be used by people with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the consequences of incorrect operation.

The packaging material protects the vacuum cleaner from transport damage. Miele recommends keeping the packaging for transport purposes.

Safety with Children

Children under 8 years of age must be kept away from the vacuum cleaner unless they are constantly supervised.

Children aged 8 and older may only use the vacuum cleaner without supervision if they have been shown how to use it in a safe manner. Children must be able to understand and recognise the possible dangers caused by incorrect operation.

Children must not be allowed to clean or maintain the vacuum cleaner unsupervised.

Please supervise children in the vicinity of the vacuum cleaner and do not let them play with it.

[Warning] Danger of suffocation. Packaging, e.g. plastic wrappings, must be kept out of the reach of babies and children. Whilst playing, children could become entangled in packaging or pull it over their head and suffocate.

Technical Safety

The vacuum cleaner operates at 25.2 V.

It is classified as a class III appliance.

This appliance is supplied by a safety extra-low voltage (SELV) power source where the voltage is low enough to protect users from the risk of electrical shock. A Class II charger is used for supplying power to charge the vacuum cleaner.

Before using the vacuum cleaner and its accessories, check for any visible signs of damage. Do not use a damaged appliance.

Compare the connection data on the data plate of the charger (voltage and frequency) with that of the mains electricity supply. This data must match exactly. Without modifications, the charger is suitable for 50 Hz and 60 Hz.

The mains electrical plug must be fitted with an appropriate fuse.

The Miele Multi Floor XXL Electrobrush and the Miele Electro Compact handheld brush (varies according to the model) are additional motor-driven devices designed specially for this Miele vacuum cleaner. For safety reasons, the vacuum cleaner must not be used with a different Miele Electrobrush/handheld brush or an Electrobrush/handheld brush produced by another manufacturer.

Store the vacuum cleaner at an ambient temperature between 0 ℃ and 45 ℃.

While the vacuum cleaner is under warranty, repairs should only be undertaken by a Miele authorised service technician. Otherwise the warranty will be invalidated.

Repairs should only be carried out by a Miele authorised service technician. Repairs and other work by unqualified persons can cause considerable danger to users.

Cleaning

[Warning] Do not immerse the vacuum cleaner or any accessories supplied with it in water.

The Electrobrush/handheld brush (depending on the model), the PowerUnit, the suction tube, the body and the Comfort handle contain electrical wires. The plug connectors must not come into contact with water. [Warning] Danger of electric shock. They should only be cleaned with a dry cloth.

Clean the vacuum cleaner and accessories only with a dry or slightly damp cloth when disconnected from the power supply. Exception:

  • Dust container: empty the dust container and remove the pre-filter. Clean the dust container using water and mild washing-up liquid only. Then dry the dust container carefully. Replace the pre-filter in the dust container.

Correct Use

[Warning] Do not use the vacuum cleaner without the dust container, pre-filter, fine dust filter and motor protection filter fitted.

[Warning] Do not vacuum up anything which has been burning or is still glowing e.g. cigarettes, ashes or coal, whether glowing or apparently extinguished.

[Warning] Do not use the vacuum cleaner to vacuum up any water, liquid or damp dirt. Wait until any freshly cleaned or shampooed rugs or carpets are completely dry before attempting to vacuum.

[Warning] Do not use the vacuum cleaner to vacuum toner dust. Toner, such as that used in printers and photocopiers, can conduct electricity.

[Warning] Do not vacuum up any inflammable or combustible liquids or gases and do not vacuum in areas where such substances are stored.

[Warning] Never touch the Electrobrush/handheld brush (varies according to the model) while it is rotating.

[Warning] Do not use the Electrobrush/handheld brush (varies according to the model) at head height.

[Warning] Do not vacuum at head height and do not let the suction get anywhere near a person's head.

Accessories

Only use genuine accessories with the "ORIGINAL Miele" logo on the packaging. The manufacturer cannot otherwise guarantee the safety of the product.

Safety Instructions and Warnings for AP01 Battery, LG01 Charger, LS03 Charger Cradle (depending on the model)

Safety with Children

People (including children) with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, who are unable to use the LG01 charger/LS03 charger cradle safely may only use this vacuum cleaner if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the consequences of incorrect operation.

[Warning] Keep the AP01 battery out of the reach of children.

[Warning] Children must be kept away from the LG01 charger/LS03 charger cradle unless they are constantly supervised.

Technical Safety

The AP01 battery, the LG01 charger and the LS03 charger cradle are designed for use with the Miele HS19 vacuum cleaner. For safety reasons, the vacuum cleaner must not be used with a battery, charger or charger cradle produced by another manufacturer.

Only the LG01/xx charger or the LS03/xx charger cradle supplied with the vacuum cleaner can be used to charge the AP01 battery. Do not use the LG01/xx charger or LS03/xx charger cradle to charge any other batteries.

xx stands for 01, 02, 03 or 04; these numbers identify the country version of your LG01 charger and your LS03 charger cradle:

  • XX 01: AT, BE, BG, CH, CL, CZ, DE, DK, EE, ES, FI, FR, GR, HR, HU, IN, IT, KR, KZ, LT, LU, LV, NL, NO, PL, PT, RO, RS, RU, SE, SI, SK, TR, UA, ZA
  • XX 02: AE, GB, HK, IE, MY, SG
  • XX 03: CA, JP, MX, US
  • XX 04: AU, CN, NZ

If you are using a mains plug adapter, make sure that it is approved for continuous operation.

Reliable and safe operation of this vacuum cleaner can only be assured if the LG01 charger/LS03 charger cradle has been connected to the mains electricity supply.

Charge the vacuum cleaner at an ambient temperature between 0 ℃ and 45 ℃. During charging, the AP01 battery must be placed in a well ventilated area.

[Warning] Stop using the AP01 battery immediately if you notice an unusual smell from it, if liquid is leaking from it, if it is significantly overheating or if it is discoloured or deformed. Dispose of the AP01 battery immediately (see safety notice "Disposing of the AP01 battery" at the end of this chapter as well as "Caring for the environment" – "Disposing of old batteries").

Battery Handling and Disposal

[Warning] Batteries will deplete over time. They can then leak corrosive fluids. Avoid contact with the eyes and skin. In the event of contact, rinse thoroughly with water and seek medical advice.

Please contact Miele Service before sending the AP01 battery.

Correct Use (Battery)

[Warning] Do not drop or throw the AP01 battery. For safety reasons, do not continue to use an AP01 battery which has been damaged.

[Warning] Keep the AP01 battery away from naked flames or other heat sources. Do not heat the AP01 battery. Do not expose the rechargeable battery to direct sunlight.

[Warning] Do not dismantle the AP01 battery.

[Warning] Do not cause a short circuit by bridging the contacts of the AP01 battery, either unintentionally or deliberately.

[Warning] Do not allow the AP01 battery to come into contact with liquids.

Disposing of the AP01 battery: remove the AP01 battery from the vacuum cleaner. Insulate the metal contacts with adhesive tape to prevent short circuits. Dispose of the AP01 battery in a municipal recycling facility. Do not dispose of the AP01 battery with your household waste.

Caring for the Environment

Ensure that the appliance presents no danger to children while being stored for disposal.

Disposal of the packing material

The packaging is designed to protect the appliance from damage during transportation. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled.

Recycling the packaging reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites.

Disposing of your old appliance

Before disposing of your old vacuum cleaner, remove the fine dust filter and dispose of it with your household waste.

Electronic and electrical appliances contain many valuable materials. They also contain certain materials, compounds and components which were essential for their correct functioning and safety. These could be hazardous to your health and to the environment if disposed of with general waste or if handled incorrectly. Please do not, therefore, dispose of your old vacuum cleaner with your household waste.

Instead, please make use of officially designated collection and disposal points to dispose of and recycle electrical and electronic appliances in your local community, with your dealer or with Miele.

Disposing of old batteries

In many cases, electrical and electronic appliances contain batteries which must not be disposed of with household waste after use. You are legally obliged (depending on country) to remove any old batteries which are not securely enclosed by the vacuum cleaner and to take them to a suitable collection point (e.g. retailer) where they can be handed in free of charge. Batteries may contain substances which can be hazardous to human health and the environment.

The labelling on the battery will provide further information. The bin symbol with a cross through it means that the batteries must not be disposed of in household waste. A bin with a cross through it which also has one or more chemical symbols on it indicates that the battery contains lead (Pb), cadmium (Cd) and/or mercury (Hg).

Old batteries contain valuable raw materials which can be recycled. Disposing of batteries separately makes them easier to handle and recycle.

Guide to the Appliance

The following components are part of the appliance:

  • ① Comfort handle
  • ② Release catch for Comfort handle (on the back)
  • ③ Dust container handle
  • ④ Dust container with pre-filter, fine dust filter and motor protection filter
  • ⑤ PowerUnit with battery connection and connections for Comfort handle, suction tube, Electrobrush and dust container
  • ⑥ Release catches for battery (on both sides of the battery)
  • ⑦ Charging socket (at the bottom of the battery)
  • ⑧ AP01 lithium-ion battery
  • ⑨ Connector
  • ⑩ Multi Floor XXL Electrobrush (some models feature BrilliantLight lighting)
  • ⑪ Removable roller brush
  • ⑫ Flap
  • ⑬ Release catch for removing the roller brush
  • ⑭ Release catches
  • ⑮ Battery charging state indicator
  • ⑯ Suction tube
  • ⑰ On/Off switch with suction power selector

Installation and Connection

Assembling the vacuum cleaner

You can assemble the vacuum cleaner in 2 different ways.

Advantages of placing the PowerUnit at the top:

  • Ergonomic (reduced strain on the wrist)
  • Convenient cleaning of large surfaces
  • Convenient cleaning underneath furniture
  • PowerUnit can be removed quickly

PowerUnit solo: The PowerUnit can be used on its own without the suction tube and Electrobrush as a quick way of vacuuming up crumbs and lint in specific areas.

You can place the suction tube either above or below the PowerUnit.

Advantages of placing the PowerUnit at the bottom:

  • Secure self-standing function possible (see "Use" – "Self-standing function for short pauses in vacuuming")

Tip: This configuration is particularly suitable when using the three-piece accessory set (see "Using the accessories supplied").

Connecting the Comfort handle

Depending on how your vacuum cleaner is configured, you can connect the Comfort handle to either the suction tube or the PowerUnit.

Push the Comfort handle down onto the suction tube connector from above until it audibly clicks into place.

Slide the Comfort handle along the guide line on the dust container handle and down onto the PowerUnit connector from above until it audibly clicks into place.

Switch off the vacuum cleaner using the On/Off switch on the front of the Comfort handle before separating the sections.

To remove the Comfort handle: Press the release catch and pull the Comfort handle upwards.

Connecting the PowerUnit and the suction tube

Depending on how your vacuum cleaner is configured, the suction tube is located either above or below the PowerUnit.

Slide the suction tube along the guide line on the dust container handle and down onto the PowerUnit connector from above until it audibly clicks into place.

Push the PowerUnit connector down onto the suction tube from above until it audibly clicks into place.

To separate the individual sections from each other: Press the release catch.

Inserting the battery

Remove the protective sticker from the battery.

Push the battery along the guide lines until it audibly clicks into place in the PowerUnit.

To separate the sections again: Press both release catches at the side of the battery to remove the battery.

Connecting the Electrobrush

Depending on how your vacuum cleaner is configured, you can connect either the PowerUnit connector or the suction tube connector to the Electrobrush.

Insert the connector down into the Electrobrush from above until it audibly clicks into place.

To separate the individual sections from each other, press the release catch on the Electrobrush and pull the connector out of the Electrobrush.

General battery information

The rechargeable battery is supplied not fully charged.

Charge the battery completely before using it for the first time. Allow approximately 4 hours for this.

It is essential to charge the battery for the first time in the PowerUnit in order to activate maximum power in the battery.

Once the battery is fully charged, the battery charging state indicator switches off after 10 minutes to conserve energy.

You can use the vacuum cleaner for up to 14 minutes if you are using it in its fully assembled state at the maximum power level.

If, however, you are using the PowerUnit on its own and select the lowest power level, you can vacuum for up to 60 minutes.

Charging the battery (without wall mounting)

You can store the vacuum cleaner upright and charge the battery directly.

Connect the PowerUnit to the Electrobrush to provide a secure base for the vacuum cleaner.

Swing the vacuum cleaner forwards until the Electrobrush connector audibly clicks into place.

Plug the supplied charging cable into the charging socket on the bottom of the battery.

Plug the charger into a power socket. The charging process will start.

You can read more about this in "Battery charging state indicator".

Charging the battery (with wall mounting)

There are 2 ways to store and charge the vacuum cleaner in the supplied wall bracket.

You will need a suitable location near a free power socket for mounting the appliance on the wall.

Wall mounting

The supplied wall bracket has a mounting plate with a bag of screws attached to the back.

Attach the mounting plate to the point on the wall where you want the wall mounting to be.

Remove the bag of screws.

Press the release catch at the bottom of the wall bracket.

Remove the mounting plate from the wall bracket by sliding it downwards.

Attaching the mounting plate

2 plugs and 2 T20 TORX screws are supplied for attaching the mounting plate to the wall. You will also need a battery-operated screwdriver or a drill (with a drilling diameter of 6 mm).

Depending on how your vacuum cleaner is configured, select a distance of 45 cm or 98 cm between the bottom edge of the mounting plate and the floor.

[Warning] Be careful not to damage any cables laid in the wall.

Attach the mounting plate to the wall.

Connecting the accessories holder (if required)

An accessories holder is supplied for storing the three-piece accessory set (see "Using the accessories supplied").

Push the accessories holder onto the wall bracket as far as it will go.

Connecting the wall bracket

Slide the wall bracket down into the mounting plate from above until it audibly clicks into place.

Slide the PowerUnit of the fully assembled vacuum cleaner, with the battery inserted, down into the wall bracket from above.

Plug the supplied charging cable into the charging socket on the bottom of the battery.

Plug the charger into the power socket. The charging process will start.

Battery charging state indicator (while charging)

The battery charging state is displayed on the PowerUnit.

Charging capacityDisplay
Approx. 0–34 %Bottom light flashes slowly
Approx. 35–69 %Bottom light is lit up; middle light flashes slowly
Approx. 70–90 %Bottom and middle lights are lit up; top light flashes slowly
Approx. 91–100 %Bottom, middle and top lights are lit up

Once the battery is fully charged, the battery charging state indicator switches off after 10 minutes to conserve energy.

Battery charging state indicator (while in use)

You can display the charging state for 4 seconds at any time by pressing the On/Off switch on the Comfort handle.

If the battery has not been used for a long time and has run down, it will go into a safe mode. As a result, the battery charging state indicator will only respond after approximately 30–60 minutes when charging in the PowerUnit.

The battery charging state is displayed on the PowerUnit.

Charging capacityDisplay
Approx. 100–70 %Top, middle and bottom lights are lit up
Approx. 69–35 %Middle and bottom lights are lit up
Approx. 34–11 %Bottom light is lit up
Approx. 10–0 %Bottom light flashes slowly

Using the accessories supplied

Electrobrush Multi Floor XXL (SEB 430 or SEB 435)

Follow the flooring manufacturer's cleaning and care instructions.

The Electrobrush can be used for all normal cleaning of carpets, rugs and hard flooring which is not susceptible to scratching.

Tip: The suction tube is not a convenient option for cleaning carpeted stairs.

Miele offers a range of suitable accessories for many special applications (see "Optional accessories").

Electro Compact handheld brush (SEB 23)

(depending on model)

Follow the flooring manufacturer's cleaning and care instructions.

The handheld brush is particularly suitable for intensive cleaning of upholstery and car seats.

Tip: The suction tube is not a convenient option for cleaning upholstery or car seats.

Additional AP01 battery and LS03 charger cradle

(depending on model)

Using the additional battery doubles the amount of time the vacuum cleaner can be used for.

Before charging for the first time, please note the information in "Installation and connection" – "General battery information".

Use

Switching on and off

Pull the plug out of the charging socket on the battery.

If you have put the vacuum cleaner away in the wall bracket for storage, take it out.

Once the battery has been charged twice, push it into the charger cradle until it audibly clicks into place.

Insert the plug into a power socket. The charging process will start. The battery charging state indicator flashes on the left.

You can find out more about the battery charging state indicator in "Installation and connection" – "Battery charging state indicator".

If you place the run-down battery in the charger cradle straight after use, it will only start charging once the battery has cooled down. The cooling process can take up to 60 minutes. The battery charging state indicator on the charger cradle will not respond during this time.

Press the On/Off switch on the Comfort handle.

Regulating the suction power

The suction power can be regulated to suit the type of flooring being cleaned. Reducing the suction power reduces the amount of effort required to manoeuvre the Electrobrush.

There are 3 power levels to choose from on the Comfort handle:

  • 1: Lowest power level for light soiling
  • 2: Medium power level for normal soiling
  • Max.: Highest power level for heavy soiling

Illuminating the work area

(depending on model)

The Electrobrush on your vacuum cleaner is equipped with BrilliantLight to illuminate the work area.

Self-standing function for short pauses in vacuuming

(For safety reasons, this function can only be used when the PowerUnit is fitted at the bottom of the vacuum cleaner)

If you are vacuuming with the PowerUnit fitted at the bottom of the vacuum cleaner, you can easily interrupt operation while the appliance is switched on.

Swing the vacuum cleaner forwards until the Electrobrush connector audibly clicks into place.

The vacuum cleaner stays securely upright, the Electrobrush switches itself off and the battery is conserved.

If you then unlock the connector on the Electrobrush, the Electrobrush will switch on again.

Maintenance

[Warning] Risk of injury caused by rotating roller brush. You can injure yourself on the rotating roller brush.

Switch the vacuum cleaner off before doing any maintenance work. Use the On/Off switch on the Comfort handle to do this.

Replacement parts are available from your Miele dealer or from the Miele Spare Parts Dept.

Emptying the dust container

Empty the dust container before the dust has reached the max marking on the dust container.

Turn the lid of the dust container in the direction of the arrow as far as the first stop.

Lift the dust container upwards to remove it.

The contents of the container can be disposed of with normal domestic waste, providing they consist of general household dust only.

Hold the dust container close to the bin to prevent dust from billowing out.

The cover at the bottom of the dust container will open and the dust will fall out.

Turn the lid of the dust container back to its original position.

Close the cover making sure it clicks into place.

Turn the lid of the dust container in the direction of the arrow as far as the next stop.

Slide the dust container handle along the guide line and down onto the PowerUnit connector from above until it audibly clicks into place.

Cleaning the fine dust filter

The fine dust filter is located in the dust container.

Clean the fine dust filter at least once a month.

Remove the dust container.

Once it is clean, replace the fine dust filter in its position in the dust container.

Replace the dust container on the PowerUnit connector.

Cleaning the pre-filter

The pre-filter is located in the dust container.

Clean the pre-filter when required.

Remove the dust container.

Remove the fine dust filter.

Lift the fine dust filter upwards to remove it.

[Warning] Risk of damage caused by incorrect cleaning. The fine dust filter can become damaged and be less effective as a result. Do not clean the inside of the fine dust filter. Do not use pointed or sharp-edged objects to clean the filter. Do not brush the fine dust filter.

Hold the fine dust filter over a bin.

Carefully knock the fine dust filter with the rubberised lower edge.

Turn the fine dust filter slightly while you do this to free the dirt from all of the crevices.

Empty the dust container over a bin and lift the pre-filter upwards to remove it.

Cleaning the motor protection filter

Unlock the motor protection filter by turning it anti-clockwise and lift it upwards to remove it.

[Warning] Risk of damage caused by incorrect cleaning. The pre-filter can become damaged and be less effective as a result. Do not use pointed or sharp-edged objects to clean the filter.

Carefully knock the dust out of the pre-filter over a bin.

Tip: Use a tool like a fine cleaning brush to clean the inside of the pre-filter thoroughly.

You do not need to clean the motor protection filter. It can be removed so that the inside of the pre-filter is easier to reach.

After cleaning the pre-filter, place the motor protection filter back into the pre-filter securely, making sure it is properly positioned.

Lock the motor protection filter by turning it clockwise as far as it will go.

Cleaning the dust container

Clean the dust container as required.

Remove the dust container.

Empty the dust container over a bin and lift the pre-filter upwards to remove it.

Clean the dust container using water and mild washing-up liquid.

Dry the dust container thoroughly.

Replace the pre-filter in the dust container.

Replace the dust container on the PowerUnit connector.

Cleaning the Electrobrush/handheld brush

(The availability of the handheld brush depends on the model)

Removing threads and hairs

Place the Electrobrush/handheld brush upside down on a level, clean surface.

Cut any threads or hairs that have wound themselves around the roller brush with a pair of scissors. To guide the scissors, move along the guide track on the roller brush.

Then run the vacuum cleaner to vacuum up the cut threads and hairs.

Separate the Electrobrush/handheld brush from the vacuum cleaner connector.

Removing the roller brush

(Not possible with the handheld brush)

You can take the roller brush out of the Electrobrush in order to remove stubborn soiling and clean the inside of the Electrobrush.

Unlock the cover on the side of the Electrobrush so that the [brush symbol] symbol becomes visible.

Lift the cover up as far as it will go.

Remove the roller brush.

Clean the roller brush and remove any stubborn dirt inside the Electrobrush.

Reassemble the Electrobrush in reverse order.

Replacing the rechargeable battery

An original Miele AP01 lithium-ion rechargeable battery (HX LA) is required.

Follow the instructions regarding the handling and disposal of rechargeable batteries found in the following sections: "Warning and safety", "Caring for the environment" and "Installation and connection" ("General battery information").

Error messages

[Warning] Risk of injury caused by rotating roller brush. You can injure yourself on the rotating roller brush.

Switch the vacuum cleaner off before dealing with any problems. Use the On/Off switch on the Comfort handle to do this.

Error messages are displayed with a quick flashing light on the battery charging state indicator on the PowerUnit.

ProblemCause and remedy
Bottom light flashes quicklyInternal system error
[Action] Remove the battery, wait for 10 seconds, reinsert it and charge it.
Bottom and middle lights flash quickly"Battery overheating" error
[Action] Wait for approximately 30 minutes before switching the vacuum cleaner back on again.
Middle and top lights flash quickly"Battery not recognised" error
[Action] Insert an original Miele AP01 lithium-ion rechargeable battery (HX LA).
Top light flashes quickly"Comfort handle not recognised" error
[Action] Remove the Comfort handle and reconnect it (see "Installation and connection" – "Connecting the Comfort handle").
[Action] Remove the battery, wait for 10 seconds and reinsert it.

Problem solving guide

Many malfunctions and faults that can occur in daily operation can be easily remedied. Time and money will be saved because a service call will not be needed.

The following guide may help you to find the reason for a malfunction or a fault, and to correct it.

[Warning] Risk of injury caused by rotating roller brush. You can injure yourself on the rotating roller brush.

Switch the vacuum cleaner off before dealing with any problems. Use the On/Off switch on the Comfort handle to do this.

ProblemCause and remedy
The cleaning performance is poor.The dust container is full.
[Action] Empty and clean the dust container.

The Electrobrush is dirty/blocked.
[Action] Clean the roller brush and the inside of the Electrobrush (see "Maintenance" – "Cleaning the Electrobrush").
Cleaning performance is reduced.The fine dust filter is dirty.
[Action] Clean the fine dust filter (see "Maintenance" – "Cleaning the fine dust filter").

The pre-filter is dirty.
[Action] Clean the pre-filter (see "Maintenance" – "Cleaning the pre-filter").
The Electrobrush switches itself off.The Electrobrush is overloaded – this can happen on surfaces like deep-pile carpet.
[Action] Switch the vacuum cleaner off and switch it on again at a reduced suction power level. Use the On/Off switch on the Comfort handle to do this.
The operating noise is changing during vacuuming.The floor covering detection function is activated in the medium and highest power levels. The Electrobrush power output is automatically set to the optimum level based on the type of flooring.
The noise is not unusual – the vacuum cleaner is functioning normally.
The vacuum cleaner does not start when it is switched on.There is no battery inserted or the battery is inserted incorrectly.
[Action] Insert the battery or check how the battery is positioned (see "Installation and connection" – "Inserting the battery").

The rechargeable battery is not sufficiently charged.
[Action] Charge the battery exactly as described in these operating instructions (see "Installation and connection" – "Charging the battery").

An original Miele battery has not been inserted.
[Action] Insert an original Miele AP01 lithium-ion rechargeable battery (HX LA).

The charger is still plugged in.
[Action] Pull the plug out of the charging socket on the battery.

Cleaning and care

[Warning] Risk of injury caused by rotating roller brush. You can injure yourself on the rotating roller brush.

Switch the vacuum cleaner off before cleaning it. Use the On/Off switch on the Comfort handle to do this.

Vacuum cleaner and accessories

[Warning] Risk of electric shock from mains voltage. If moisture gets into the charger, there is a risk of electric shock. Do not let the charger get wet.

Follow the special cleaning instructions for the dust container in the "Maintenance" section.

The vacuum cleaner and all plastic accessories can be cleaned with a proprietary cleaner suitable for plastic.

[Warning] Damage due to unsuitable cleaning agents. All surfaces are susceptible to scratching. Contact with unsuitable cleaning agents can alter or discolour the external surfaces.

Do not use abrasive cleaning agents, glass cleaning agents, all-purpose cleaners or oil-based conditioning agents.

Service

Contact in case of malfunction

In the event of any faults which you cannot remedy yourself, please contact your Miele Dealer or Miele Service.

Contact information for Miele Service can be found at the end of this document.

Please note that telephone calls may be monitored and recorded for training purposes and that a call-out charge will be applied to service visits where the problem could have been resolved as described in this booklet.

Warranty

For information on the appliance warranty specific to your country, please contact Miele. See back cover for address.

In the UK, your appliance warranty is valid for 2 years from the date of purchase. However, you must activate your cover by calling 0330 160 6640 or registering online at www.miele.co.uk.

Warranty in the UAE

The appliance warranty is valid for 2 years from date of purchase.

For more information on country specific warranty terms and conditions, please contact Miele Customer Service. See end of this booklet for contact details.

Optional accessories

Follow the flooring manufacturer's cleaning and care instructions.

Miele recommends using only genuine Miele accessories bearing the "ORIGINAL Miele" logo on the packaging. Only these will guarantee the optimum performance of your vacuum cleaner and the best possible cleaning results.

Please note that faults and damage caused by use of accessories which do not bear the "ORIGINAL Miele" logo are not covered by the vacuum cleaner warranty.

Purchasing accessories

Original Miele accessories are available from the Miele webshop, the Miele Customer Service Department and from your Miele dealer.

Original Miele accessories are identified by the "ORIGINAL Miele" logo on the packaging.

Certain models are supplied as standard with one or more of the following accessories.

  • SEB 23 Electro Compact handheld brush (HX SEB): For intensive cleaning of upholstery and car seats.
  • Dusting brush with natural bristles (SSP 10) (only available in selected countries): For dusting particularly delicate items.
  • Radiator brush (SHB 30): For dusting radiators, narrow shelves and crevices.
  • Mattress nozzle (SMD 10): For vacuuming upholstery, mattresses, cushions, curtains, covers etc.
  • Crevice nozzle, 300 mm (SFD 10): Extra long crevice nozzle for cleaning in folds, crevices and corners.
  • Crevice nozzle, 560 mm (SFD 20): Flexible crevice nozzle for vacuuming hard to reach places.
  • Upholstery nozzle, 190 mm (SPD 10): Extra wide upholstery nozzle for cleaning upholstered furniture, mattresses and pillows.
  • Additional AP01 battery (HX LA): For doubling the amount of time the vacuum cleaner can be used for.
  • LS03 charger cradle (HX LS): For charging the additional battery independently of the appliance, i.e. while the appliance is in use.

Electrical connection for the UK

All electrical work should be carried out by a suitably qualified and competent person in strict accordance with current national and local safety regulations (BS 7671 in the UK). The voltage and frequency are given on the data plate located underneath the vacuum cleaner. Please ensure that these match the household mains supply. The fuse rating is quoted on the plug. The appliance is supplied with a cable and moulded plug ready for connection to a 230–240 V/50 Hz a.c. single phase supply.

Models: Cordless stick vacuum cleaner

File Info : application/pdf, 40 Pages, 2.65MB

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133HX1 productmanual

References

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