Marshall MODE II – True Wireless User Manual

Getting Started

1. Open the charging case.
2. Push and hold the brass pairing button until the earbud LEDs pulse blue.
3. Select MODE II from your sound device's Bluetooth® list.
4. Download the Marshall Bluetooth app and follow the in-app instructions to complete the setup.

Diagram Description: The diagram shows the Marshall MODE II charging case open, with the two earbuds inside. The case is black with the Marshall logo. The earbuds are also black. The diagram also shows several different sizes of ear tips, which are black and rubbery. Labels point to the earbuds, charging case, and ear tips.

Touch Controls

Touch the left or right earbud to control your music, phone calls and more.

Left Earbud

• 1 touch to toggle Transparency mode on/off
• 2 touches to activate your phone's native voice assistant

Right Earbud

• 1 touch to play/pause
• 2 touches to skip forward
• 3 touches to skip backward

Left or Right Earbud

• 1 touch to receive/end a call
• 2 touches to reject a call

Charging the Earbuds

Put the earbuds back in the case to charge them. The earbud LEDs blink white while charging and steady white when full. The earbuds can be completely recharged 4 times from a fully charged case.

Charging the Case

Use a wireless charger or plug the case into a USB power source to charge it. The front LED lights up while charging, from red through orange to green (0–100%).

1. Place the charging case with its back flat against the wireless charging pad.
2. Make sure that the front LED lights up to indicate that the case is charging.
3. Once the LED light has turned to a solid green light the charging case is fully charged.

Audio Adjustments

Mode II comes with 4 sizes of ear tips and getting the best fit is important in ensuring you enjoy the best audio experience. Take the time to find the ear tips that best fit your ear. The ear tips should fit snugly in your ear but still feel comfortable. It is not uncommon to use different sizes for left and right.

When you have selected well-fitting ear tips, fine-tune your EQ settings from the Marshall Bluetooth app to create your custom sound.

Pairing a New Device

Mode II remembers up to 4 previously paired devices and can reconnect with them automatically when in range. Follow the instructions below to pair Mode II with an additional device.

1. Place your earbuds in the charging case.
2. Push and hold the brass pairing button for 2 seconds, until the earbud LEDs turn blinking blue.
3. Select MODE II from your sound device's Bluetooth list.

Resetting the Earbuds

If your earbuds become erratic or unresponsive, perform a hardware reset:

1. Place the earbuds in the case.
2. Push and hold the brass pairing button for 10 seconds, until the LEDs flash 3 times, to reset the headphones.

If the problem persists, perform a factory reset.

Note: This will delete all user settings and after the factory reset, the headphones need to be set up again.

1. Place the earbuds in the case.
2. Push and hold the brass pairing button for 15 seconds, until the LEDs flash 10 times, to reset the headphones to factory settings.