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GOODWE SEMS PORTAL
User Manual for GOODWE models including: PV Master, App, PV Master App
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DocumentDocumentPV Master app User Manual Ver 1.3 2020-11-30 Contents 01 INTRODUCTION ................................................................... 1 02 WIRELESS CONNECTION ...................................................... 1 2.1 CONNECTION BY Wi-Fi ....................................................................................1 2.2 CONNECTION BY BLUE TOOTH.......................................................................1 03 SYSTEM COMMISSIONING ..................................................... 2 3.1 CONNECTION TO NETWORK...........................................................................2 3.1.1 Wi-Fi Configuration.................................................................................................. 2 3.2 OPERATION COMMISSIONING ........................................................................3 3.2.1 Basic Settings ........................................................................................................... 3 3.2.2 Battery Ready Commissioning (only for EHR) ....................................................... 6 3.2.3 Export Power Limit .................................................................................................. 7 3.2.4 ET Paralleling Commissioning ................................................................................ 8 3.2.5 Back-Up Supply........................................................................................................ 9 04 TROUBLESHOOTING ASSISSTANCE ..................................... 10 4.1 ALARM ............................................................................................................10 4.2 DIAGNOSE ......................................................................................................10 4.3 WI-FI DIAGNOSE.............................................................................................11 4.4 RESET OVERLOAD HISTORY ..........................................................................11 4.5 METER DETECTION........................................................................................12 4.6 Q&A INSTRUCTION ........................................................................................13 05 LOCAL MONITORING .......................................................... 14 5.1 OVERVIEW INFORMATION .............................................................................14 5.2 SYSTEM PARAMETERS ...................................................................................14 06 OTHER FUNCTIONS ............................................................ 15 6.1 UNBALANCE OUTPUT FUNCTION ................................................................15 6.2 GRID QUALITY DETECTION AND LOW SENSITIVITY .....................................16 Appendix ................................................................................. 17 01 INTRODUCTION PV Master is GoodWe self-designed application for installers and users to do in GoodWe hybrid systems: · System Commissioning · Local Monitoring · System Diagnosing · Troubleshooting Assistance PV Master supports both android and iOS systems and multiple languages. Functions inside shows up differently based on different inverter models. Note: this manual does not suit for A-ES, A-BP series inverters. 02 WIRELESS CONNECTION PV Master App is only usable if it your smart phones connected to GoodWe hybrid inverter by Wi-Fi or Blue tooth method. 2.1 CONNECTION BY Wi-Fi · By Wi-Fi: support direct connection to inverter Wi-Fi signal (Solar-WiFi *********) or connect smart phone(s) and inverter(s) in the same intranet system. 2.2 CONNECTION BY BLUE TOOTH · By Blue Tooth: please replace Wi-Fi module with blue tooth device in the components box and power inverter up. Then search Blue Tooth device"SOL_ BLE********"on PV Master. · "*******" means the last 8 characters of the inverter serial No. · Scroll down the page to refresh device list. · Click the device to do further commissioning. · If cannot see the device by refresh, please reboot PV Master to check again. 1 03 SYSTEM COMMISSIONING 3.1 CONNECTION TO NETWORK 3.1.1 Wi-Fi Configuration Connect inverter Wi-Fi to local network for remote monitoring on GoodWe platform SEMS Portal. Steps: Connect Solar-Wi-FiOpen AppChoose the inverter you want configureClick SetBasic SettingChoose Safety CountrySelect operation modeSelect battery modelCT Test. 4 2 1 3 5 6 NOTE: 1. "Configuration Completed" doesn't mean network connection (inverter--network--GoodWe server) successfully. It means only the configuration process finished. Please follow "Wi-Fi" led statues on inverter to make sure Wi-Fi connected successfully to GoodWe server or not. 2. In step 4 "DHCP" function could be closed to set fixed IP address accessible to local network (if there is firewall for local network). 2 3.2 OPERATION COMMISSIONING Operation commissioning is the key function of PV Master, which enables the energy storage system works normally as expected. Basic Setting: must-be settings to ensure the system work normally for all installations like safety code, battery model, operation mode etc. Advanced Setting: specially expected functions, which is optional depends on individual requirement like export power limit, unbalance output function etc. 3.2.1 Basic Settings Steps: Connect Solar-Wi-FiOpen AppChoose the inverter you want configureClick SetBasic SettingChoose Safety CountrySelect operation modeSelect battery modelCT Test. Select Safety Code: Please select the right safety code based on your installation area. If it is not on the list, then please find one in "Other". Select Safety Code: Here is 4 commonly used operation modes, which has its own operation logics as below: A. General Mode General Mode is to maximize self-use of PV power and minimize importing power from grid, and the default logic as below: a. PV power is used to supply loads in priority (both Back-Up loads and On-Grid loads), then charge battery. And, if there has exceeded power, will export to grid (Controllable). · Back-Up loads and On-Grid loads are supplied together with same priority. b. (If load power is higher) load will consume from PV power in priority, and battery do supplement, then, if still not enough, buy power from utility. 3 PV Supply Priority: Load Consumption Priority: B. Back-Up Mode Back-Up mode is to save power into battery for emergency use during grid outage. Under back-up mode, battery stays at charge statues, if utility is available, to make sure battery has enough power reserved. During grid outage, battery charge/discharge will follow default logic to supplement PV supply to loads or charge if PV power is higher than loads. 3 System Logic When Utility is Available: System Logic During Utility Outage: C. Off-Grid Mode Off-grid mode means the system does not connect to grid. There will not be any electrical connection between solar storage system and utility under this mode, because inverter itself will cut off connection to utility no matter AC cable is wired or not. D. Economical Mode Economical mode is an option to self-define battery charge/discharge time and power. There are 4 editable different repeating logic, for each, youcan set different date(s) and charge/ discharge logics. 4 Rated Power: means the max charge power (%Pn) from grid or max discharge power from battery. NOTES: · All charge or discharge settings only work when utility is available. During utility outage, economical mode does not work and whole system follow the default mode. · If an overlap of charge & discharge time happened at the same date & time, then charge logic takes the priority. · If a same charge or discharge date & time repeated in different options, then the priority drops from Group 1 to Group 4. Select Battery: With GoodWe energy storage inverters, all compatible batteries will be list inside the APP and the relative parameters of battery charge/discharge had been preset inside individual battery selections. Selecting the right battery (same as what you use) for your system is very important for: · Make sure the battery and inverter works on the preset parameters so that battery can work at its best condition and contribution. · Make sure BMS communication between inverter and battery works normally (selecting wrong battery will cause BMS communication failure). 5 PV Master will read inverter information and selectively shows the compatible battery list. HV battery list shows up when click this button GoodWe HV selection is only for practice third-party HV lithium battery compatibility with GoodWe energy storage inverters. For LV batteries, it will show "Default" option. If have any confusions on battery selection, please contact GoodWe for consultancy first before select on PV Master. 3.2.2 Battery Ready Commissioning (only for EHR) For EHR series, if battery function need to be activated to update the system to be energy storage, an activation code should be purchased from GoodWe or a Smart Meter as well. The whole activation procedure goes as below: 6 Activation Locally on PV Master Steps: Connect Solar-Wi-Fi or Blue ToothOpen AppChoose the inverterSetAdvanced SettingBattery Function ActivationFill in Activation CodeSuccess NoticeExit and go for Basic Setting. 3 1 Fill in Activation Code here 4 2 Exit and go for basic settings NOTE: "Battery Function Activation" option shows up only if PV master is connected locally with an EHR series inverter (EH series without battery function). 3.2.3 Export Power Limit The function to limit the max power exporting to grid. Normally it is only used if there is requirement of export power limit, where solar power will be limited after supplying to loads and charge battery. This function keeps "OFF" as default, you will be able to setup the maximum power allowed to inject to public grid as turn on this function and preset a power value allowed exporting. Steps: Connect Solar-Wi-Fi or Blue ToothOpen AppChoose the inverterSetAdvanced Setting Turn on "Export Power Limit" Set the Power Limit ValueSuccess NoticeExit. 7 2 Turn On "Export Power". 1 3 Set "Power Limit" value, which means the max power allow exporting to public grid. NOTE: Export Power Limit function is able to be realized only if GoodWe Smart Meter is correctly wired and function well in the electrical system. 3.2.4 ET Paralleling Commissioning Commissioning of ET paralleling system includes that on PV Master and ProMate programs, here we give details of PV Master commissioning only. The whole system building procedure as below: For setting Communication address of ET on PV Master: Steps: Connect Solar-Wi-Fi or Blue ToothOpen AppChoose the inverterSetAdvanced Setting Find and set "Communication Address" Set Repeat the steps on other ETsExit. 8 1 Address must be set up on each inverter separately Address for each ET inverter must be different Address better from 1,2,3......to make faster communication 2 3.2.5 Back-Up Supply Back-up supply means there is power supply on inverter back-up side whether there is grid or not. If grid fails, it also needs to turn on "Off-Grid Output Switch" to have access to back-up supply power. 1 As default, Back-Up Supply function stays ON. If you want have power supply on Back-Up side (on-grid or offgrid), this function should always be ON. 2 As default, Off Grid Output 3 Switch stays OFF. Should also turn this ON if need power supply during outage This function works only when"Back-Up Supply" function is ON NOTE: Off-Grid Output Switch will stay activated after first time being turned ON, unless the inverter is rebooted. 9 04 TROUBLESHOOTING ASSISSTANCE Another function of PV Master is that it integrates troubleshooting assistance information and functions like Q&A, CT test, Wi-Fi diagnosing etc. to help users or installers to find out and fix the problems, as well as system diagnose information which is a deeper information to GoodWe technical service engineers for further analysis. 4.1 ALARM In Alarm there will be the system fault and operation warning status list up, including both real-time and historical records. This is basic information to know if there is a fault happened in the system. Steps: Connect to Inverter Open App Choose inverter you want configureParamAlarm 2 Alarm list keeps max more than 100 piece of historical alarm or warning information. Can tap or pull the page up to see earlier historical records. 1 4.2 DIAGNOSE Diagnose information is only for real-time status of the system. It gives detailed reason why the system is working on a specific status. So, to get the right diagnose information, must make sure the App is communicating to the inverter successfully. Steps: Connect to Inverter Open App Choose inverter for check SetDiagnose Message 10 4.3 WI-FI DIAGNOSE Wi-Fi Diagnose helps to find out the problem in W-Fi communication route. It diagnose result will be possible reason and troubleshooting suggestions. Steps: Connect to Solar-WiFi Open App SetWi-Fi DiagnoseStart Diagnosis result 2 3 1 NOTE: Wi-Fi Diagnose is only available if PV Master is connecting to inverter Solar-WiFi signal directly. 4.4 RESET OVERLOAD HISTORY This function is used to clean up backup overload to reset the waiting time for backup self-checking, as the waiting time will increase triply every time if overload condition continues: Steps: Connect to InverterOpen App SetAdvanced SettingReset Overload History 11 NOTE: Length of time A is different depends on the requirement of different safety code. 4.5 METER DETECTION Meter Detection is used to auto check if Smart Meter and CT is connected in the right way or not in GoodWe energy storage system. Steps: Connect to Solar-WiFi Open App SetMeter Test Turn On "Test"Test Result. 3 5 6 2 4 1 NOTE: There is another port for Meter Test, the last step of Basic Setting. Meter Test functions only if battery if connected and BMS communication is all right. 12 4.6 Q&A INSTRUCTION In PV Master, we have prepared a Q&A part for users and installers to look for a solution for some commonly happening problems and confusions. Steps: Connect to InverterOpen App SetQ&A Choose Inverter ModelQ&A List NOTE: Part of Q&A information here is based on the experience of GoodWe technical engineers. And it is not13 / 16 updated frequently, so if there is any confusion on Q&A list, or have conflict against your knowledge, please confirm with GoodWe technical support first. 13 05 LOCAL MONITORING 5.1 OVERVIEW INFORMATION Overview information tells the basic system operation status and a general operation data and settings. Data refresh frequency is 3 seconds. Real-time operation status Solar Loads Utility Battery 5.2 SYSTEM PARAMETERS System parameters are very important for GoodWe technicians if you need turn to GoodWe service engineers for help. Steps: Connect to InverterOpen App Param. NOTE: With lithium battery, all battery data is transferred directly from battery BMS system, and honestly reflected on APP without any calculation or processing. 14 06 OTHER FUNCTIONS 6.1 UNBALANCE OUTPUT FUNCTION Unbalance output function is only for three-phase energy storage inverters. As default this function is OFF, can switch on depends on the requirement. Steps: Connect to InverterOpen AppSetAdvanced SettingTurn On Grid-Connected Side Unbalance OutputExit. 2 3 1 NOTE: Unbalance output works only if the 3-phase smart meter is connected and communicate with inverter well. This functions is only for inverter on-grid side output, for backup side of the inverter, unbalance output is a default preset logic. 15 6.2 GRID QUALITY DETECTION AND LOW SENSITIVITY Grid Quality Detection: Allow the system switch to off-grid operation mode if grid quality is not good (voltage not stable, electric wave is bad etc.) If turn this function OFF, then system turn to off-grid mode only if grid shutdown or grid voltage goes out of the requirement range of the chosen safety country. Low sensitivity: Obtund the sensitivity of grid quality detection if system turn to off-grid mode so frequently because of grid quality issue etc. This function is editable only if "Grid Quality Detection" is turned ON. 16 Appendix Information needed to GoodWe technical engineers for technical support if there is no monitoring established Serial 1 2 3 4 5 6 Information Reason Inverter SN Inverter firmware Version Operation Parameters Param informaiton contains the s basic operation data and operation statues of inverer battery, PV and grid, which tells whether everything is logical. Alarm Info Tells the detailed error information or warning code that means a lot to GoodWe technical support team. Diagnose MessageRealtime) tells the detailed reason of the present operation statues. It could be difficult to understand but means a lot to GoodWe technical support team. Overview Page Overview page contains the key operation data and key functions activation. Route Param Param Alarm "Set" "Diagnose" 17 PV Master APP SEMS Portal APP SEMS Portal website www.semsportal.com LinkedIn Company's offical website JIANGSU GOODWE POWER SUPPLY TECHNOLOGY CO.,LTD No. 90 Zijin Rd., New District, Suzhou, 215011, China www.goodwe.com service@goodwe.com