Eureka Vacuum Cleaners: Owner's Guide & User Manuals

For NEU180 Series Upright & NEC180 Series Cordless Stick Models

Welcome to Your New Eureka Vacuum

Thank you for purchasing a new Eureka vacuum cleaner. This guide provides important instructions to prolong the life of your vacuum cleaner.

For questions or assistance, contact the Eureka Customer Service HELPLINE at 1-800-282-2886. Eureka stands by its

CLEAN PROMISE

PERFORMANCE • QUALITY • VALUE

seal. Learn more at www.eureka.com/cleanpromise.

Eureka NEU180 Series Upright Vacuum Cleaner Owner's Guide

(Including models NEU180, NEU181, NEU181A, NEU182A, NEU182B, NEU188, NEU188A, NEU185, etc.)

Important Safeguards

WARNING: Read all instructions before using this vacuum cleaner to reduce the risk of fire, electric shock, or injury.

Do not use outdoors or on wet surfaces.
Do not leave vacuum cleaner plugged in. Unplug when not in use or before servicing.
Do not allow children to use as a toy.
Use only as described in this manual with manufacturer's recommended attachments.
Do not use with a damaged cord or plug. If damaged, call the Eureka Customer Service HELPLINE.
Avoid pulling or carrying by cord, closing doors on cord, or running vacuum over cord. Keep cord away from heated surfaces.
Do not put objects into openings; keep free of dust, lint, hair, and anything that may reduce airflow.
Keep hair, loose clothing, fingers, and all body parts away from openings and moving parts (brushroll).
Do not pick up burning or smoking materials.
Do not use without dust cup, filter, and screen in place.
Belt pulleys can become hot; avoid touching when servicing.
Do not pick up flammable or combustible liquids.
Store indoors in a cool, dry area.
Unplug electrical appliances before vacuuming them.
WARNING: This product may expose you to chemicals known to the State of California to cause cancer or birth defects (e.g., Styrene, Bisphenol-A).
This appliance has a polarized plug. Do not modify the plug.
Do not oil the motor or brushroll. Bearings are permanently lubricated.

What Comes in the Carton (NEU180 Series)

Standard parts include: Vacuum cleaner with dust cup, Handle, Hose, Upper Cord Hook, Lower Cord Hook, Owner's Guide. Standard accessories include: Dusting brush, Upholstery tool, Crevice tool. Additional accessories for specific models (NEU181, NEU181A, NEU188, NEU188A) may include: Pet Turbo Brush, Flexible telescoping crevice tool, 2-in-1 upholstery tool.

Assembly Instructions (NEU180 Series)

Slide handle into the top of the vacuum cleaner until it clicks.
Insert the bent end of the hose into the opening at the back of the dust cup and twist clockwise to lock.
Store accessories on the back of the vacuum cleaner.
Loop the hose over the hose retainer.
Push the loose end of the hose securely onto the hose inlet.
Align upper and lower cord hooks and press to snap in place. The upper cord hook should rotate freely.
Wrap the cord onto the upper and lower cord hooks.
For select models (NEU182-NEU188 except NEU182A), store the turbo brush on the front of the handle by aligning its opening with the slot and pushing to snap into the clip.

Identifying Parts (NEU180 Series)

Key components include: Handle with wand, Turbo brush, Dust cup release button, Carry handle, Dust cup lid, Dust cup latch, Dust cup, Height adjustment knob, Brushroll cover, Headlights (on select models), Power switch, Handle release pedal, Cord clip, Hose retainer, Handle release latch, Dusting brush, Upper cord wrap, Hose, Power cord, Lower cord wrap, Hose inlet, Washable foam filter, Filter screen, Vacuum cleaner base, Brushroll, Belt.

How to Use Your Vacuum Cleaner (NEU180 Series)

Plug the power cord into an outlet.
Turn the height adjustment knob to adjust for different floor types (bare floors to high pile carpet).
Step on the power switch to turn the vacuum cleaner on/off.
Step on the handle release to lower the handle for vacuuming floors.
Empty the dust cup after every use: Press the release button, lift off the dust cup, hold over a wastebasket, and press the lever to release the bottom lid.

How to Use Accessories (NEU180 Series)

CAUTION: Always place the handle in an upright position and turn off the vacuum cleaner before attaching tools.

Place vacuum in upright position and set height adjustment knob to highest position.
Pull up on the hose connection to release the hose end from the hose inlet.
Push the end of the hose into the top of the handle and twist clockwise until it clicks.
Press the handle release latch and pull out the handle with the wand.
To attach accessories, push the desired tool onto the end of the wand.
To use accessories without the handle and wand, push the desired tool directly onto the end of the hose.
When finished, twist the hose counterclockwise and pull off the handle. Slide the handle into the top of the vacuum cleaner and push down until it clicks. Push the loose end of the hose securely onto the hose inlet. Store tools on the vacuum cleaner back.

Common accessories and their uses:

Crevice tool: For baseboard edges, corners, detailing chairs, sofas, dryer vents, and tight spaces.
Upholstery tool: For furniture, chairs, sofas, and mattresses.
2-in-1 upholstery tool (NEU188): Use the brush for upholstered surfaces or debris, felt for delicate surfaces.
Dusting brush: For furniture, drapes, blinds, drawers, and vents.
Turbo brush (NEU181, NEU181A, NEU188, NEU188A): For removing pet hair from stairs, carpet, and upholstery.
Flexible telescoping crevice tool (NEU188): Extends for baseboards, crevices, and tight spaces.

Maintenance (NEU180 Series)

Dust Cup and Filters

Empty the dust cup after each use. Washable foam filters should be cleaned monthly: Pull the dust cup latch, lift out the foam filter, shake off dust, rinse thoroughly, and dry completely. For the filter screen, grip tabs, lift out, twist bottom counterclockwise to unlock, pull apart, shake off dust, rinse screen and dust cup, and dry thoroughly. Reassemble by aligning the tab on the filter screen with the slot on the back of the dust cup, dropping into position, reinstalling the foam filter, and closing the cover until it clicks.

Warning: Never operate the vacuum cleaner without the foam filter, filter screen, and dust cup in proper position.

Clearing a Blockage

CAUTION: Make sure the vacuum is turned off and the power cord is unplugged.

If suction is low or cleaning is ineffective, check for blockages:

Press the release button and lift off the dust cup. Empty debris.
Check the filter and filter screen for debris.
Loosen the end of the hose.
Use a rod or blunt implement to clear blockages in the wand or hose. Flex the hose to loosen debris.
Check for debris in the air path with a finger.
Reinstall the filter, filter screen, and dust cup.

Maintaining Brushroll and Turbo Brush

CAUTION: Make sure the vacuum is turned off and the power cord is unplugged.

To maintain the brushroll: Step on the handle release to lower the handle, turn the vacuum face down, and use scissors to clip heavy threads or strings from the brushroll.

To maintain the turbo brush (select models NEU182-NEU188 except NEU182A): Grasp the collar and twist to unlock the cover, lift the cover, use fingers or a small brush to clear accumulated pet hair from bristles, then close the cover and twist the collar to lock.

Replacing Brushroll or Belt

CAUTION: Make sure the vacuum is turned off and the power cord is unplugged.

To replace the brushroll or belt: Lay the vacuum cleaner face down. Use a Phillips screwdriver to remove 6 screws from the brushroll cover and lift it off. Rotate the right end of the brushroll and lift it out, then lift out the left end. To replace the belt, position the new belt around the motor shaft and then loop it around the brushroll shaft. To reposition the brushroll, pull the belt down, insert the left end of the brushroll first, align the end cap with the slot, press the right end into position. To replace the brushroll cover, align the slot on the cover with the tab, snap the cover into place, and replace the 6 screws.

Problem Solving (NEU180 Series)

NOTICE: Thermal cut-off – This vacuum has a thermostat to protect against motor overheating. If it shuts off, turn off, unplug, check for blockages (full dust cup, clogged filter, blocked hose), fix issues, wait 30 minutes, then plug in and turn on. If it still doesn't work, call the HELPLINE.

Common issues and solutions:

Motor will not start: Securely plug into outlet, check circuit breaker, ensure power switch is on, check thermal cut-off instructions.
Vacuum cleaner does not clean floors: Empty dust cup, clean/change filter, check height adjustment knob, clean brushroll.
No suction at end of hose or wand: Remove clogs from hose or wand.
Burning smell; brushroll will not turn: Check brushroll for debris, replace broken belt.
Vacuum is hard to push: Adjust vacuum height knob to higher position, check brushroll for debris.
Turbo brush will not turn: Check turbo brush for debris.

Eureka Two-Year Limited Warranty (NEU180 Series)

Midea America Corp. (

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