Eurofase Heating – Step Outside with Eurofase Heating!
Installation Guide for EUROfase HEATING models including: EF40, EF50, EF60, EF60 Dual Element Heaters, EF60, Dual Element Heaters, Element Heaters, Heaters
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30 set 2024 — All adjacent heaters must be installed more than 3.3ft (1m) apart from each other. • Heater should never be blocked by any other object.
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DocumentDocumentFOR MODELS: EF40, EF50, EF60 INSTALLATION, INSTRUCTION & SERVICE MANUAL IPX4 Version EFS03282024 WARNING CANCER AND REPRODUCTIVE HARM www.P65Warning.ca.gov PLEASE SAVE THIS MANUAL FOR FUTURE REFERENCE. READ THIS MANUAL CAREFULLY. SEE INSIDE COVER FOR IMPORTANT INFORMATION ABOUT THIS MANUAL. KEEP INSTRUCTION WITH APPLIANCE FOR FUTURE REFERENCE. Thank You Thank you for choosing Eurofase Heating to meet your heating needs. This manual is designed for our EF40, EF50, and EF60 series of dual element heaters. In order to ensure your heater provides efficient, safe and comfortable heat, please take the time to review this manual. Before installing your heater, review the safety information found on page 4, page 5 and page 9. Strict adherence to these guidelines is necessary to prevent personal injury or property damage. Pages 9 through 16 reviews essential installation and assembly instructions, containing placement and orientation guidelines that are extremely important to a safe and efficient installation. Please keep this manual in a safe place for future reference and urgent needs. Eurofase CANADA3 Eurofase USA EurofaseHeating.com 33 West Beaver Creek,Richmond Hill, 2100 Stemmons Freeway, Suite 4002, Email: info@EurofaseHeating.com ON L4B 1L8, Dallas, TX 75207 Tel: 1-833-346-6682 Note: Eurofase Heating reserves the right to make changes to specifications, parts, components and equipment without prior notification. This Installation, operation and service manual may not be reproduced in any form without prior written consent from Eurofase Heating. 2 EurofaseHeating.com Contents Contents WARNINGS ........................................................................................ Page 4 OVERVIEW ......................................................................................... Page 6 APPLICABLE CODES & STANDARDS ................................................. Page 7 TECHNICAL SPECIFICATIONS ........................................................... Page 7 ELECTRICAL INSTALLATIONS ............................................................ Page 8 MOUNTING HEIGHT / CLEARANCES ................................................ Page 9 MOUNTING OPTIONS....................................................................... Page 10 INSTALLING QUARTZ ELEMENT........................................................ Page 11 MAINTENANCE INSTRUCTIONS ....................................................... Page 12 TECHNICAL SERVICE......................................................................... Page 12 GENERAL NOTES .............................................................................. Page 12 REPLACEMENT PARTS....................................................................... Page 13 MANUFACTURER WARRANTY........................................................... Page 14 TROUBLESHOOTING......................................................................... Page 15 EurofaseHeating.com 3 Warnings PLEASE READ ALL INSTRUCTIONS PRIOR TO INSTALLING OR USING HEATER. This product may cause a shock or possible ignition if service is attempted without first disconnecting its power source. Keep electrical cords, drapery, furnishings and other combustible materials at least 3.3ft (1m) from the heater's front fascia and keep them away from the two sides and rear. A LICENSED ELECTRICIAN IS REQUIRED TO INSTALL THIS PRODUCT. GOOD TO KNOW! For optimal heater performance and longevity, a 15 minute cool down period is recommended after 4 hours of continuous usage. WALL & CEILING HEIGHT/CLEARANCES For the Canadian market, heater must be installed more than 8ft (2.4m) off the floor. For the American market, heater must be installed more than 6ft (1.8m) off the floor. · All adjacent heaters must be installed more than 3.3ft (1m) apart from each other. · Heater should never be blocked by any other object. · Heater should not be operated within 25ft (7.6m) of any flammable or explosive materials. · Heater is not to be used if the heating element is damaged or cracked. · According to local wiring codes, disconnection provisions should be incorporated in the appliance. · When possible, install heaters under a protective covering such as a roof when it is used in an outdoor application. This will prolong the product's life and maintain its appearance. Min. distance from adjacent wall Min. distance from ceiling Min. distance from vertical surface Min. distance from floor WALL-MOUNTED 18" (457mm) 12" (305mm) 18" (457mm) 72" (1829mm) for UL Listed 96" (2438mm) for cUL Listed CEILING-MOUNTED 18" (457mm) 6" (152mm) 18" (457mm) 72" (1829mm) for UL Listed 96" (2438mm) for cUL Listed 4 EurofaseHeating.com Warnings WARNING The heater should only be used as described in this manual. Any use not recommended by the manufacturer may result in fire, electric shock, or personal injury. Read and understand the installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment. Only trained, qualified personnel with proper electrical experience may install or service this equipment. Improper installation, adjustment, alteration, service, or maintenance can cause property damage, serious injury, or death. Damage caused by improper use is not the responsibility of the manufacturer. It is important to use this appliance responsibly and to follow all the procedures, warnings, and safety instructions contained in this manual. Any use not recommended by the manufacturer may result in fire, electric shock, or personal injury. Some parts of this product can become very hot and cause burns. Keep bare skin away from hot surfaces to avoid burns. The front, sides, and rear of the heater should be at least 3.3ft (1m) away from flammable materials such as furniture, pillows, linen, papers, clothes, etc. Placement of explosive objects, flammable objects, liquids, and vapors close to the heater may result in explosion, fire, property damage, serious injury, or death. Do not store or use explosive objects, liquids, or vapors in the vicinity of the heater. The outside surfaces of the heater are hot during operation and after operation. If contact is made, permanent skin damage may occur. Do not move, handle, or service the unit during operation or while hot. In order to avoid overheating, never under any circumstances cover the appliances during operation, as this would lead to dangerous overheating. Failure to comply with the published clearances to combustibles could result in personal injury, death, and/or property damage. Particular attention must be given where children and vulnerable people are present. Children should be kept away unless continuously supervised. If the power cable has been damaged, it must be replaced by the manufacturer or the technical service center or by a qualified person so as to avoid all risks. Do not attempt to alter the unit in any manner, including painting the surface of the unit. Do not insert any foreign objects to the front cover or front opening of the heater as this may cause an electric shock or fire or damage the heater. Do not operate any heater after it malfunctions. Disconnect power at service panel and have heater inspected by a reputable electrician before reusing. INSTALLATIONS: Installations must comply with local building codes; all electrical connection must be in compliance with the National Electric Code (NEC) and local codes for outdoor wiring. Contact the local building inspector and/or fire marshal for guidance. The packaging needs to be removed before installation, please contact supplier if there is any damage or defectiveness on the appliance. Heater and switches should not be installed near bathtubs, wash basins, showers, sinks, swimming pools, recreational vehicles, boats, and wardrobes. The appliance must not be located in front of or below a fixed socket-outlet. Before using the appliance check the label on the heater for proper voltage, please make sure the requirement of the power socket and power supply line correspond to the load specified. Check the current capacity of your fuses. HEATER MUST CONNECT TO EARTH PROVIDED SOCKET. Safety warning labels must be maintained on the heater. Contact either your local distributor or the product manufacturer for obtaining replacement signs or labels. Never place the power cable on top of the heater or under any coverings. Power cord need to be placed away from the traffic areas. The heater can only mount horizontally to prevent from swaying and putting stress on the heating elements. Check local codes for seismic bracing requirements for outdoor heating equipment. Air flow must not be restricted. The space above the heater must not be enclosed in order to allow air for ventilation. To maintain Ingress Protection Rating (IPX4), only IPX4 rated conduit fittings should be used for electrical installation. EurofaseHeating.com CAUTION High temperature, risk of fire, keep electrical cords, drapery, furnishings, and other combustibles at least 3.3 feet (1m) from the front of the heater and away from the side and rear. Each enclosed area within which the heater is located shall have a temperature control device. The heater does not feature a device to control ambient temperature. All users should be made aware of all aspects of operation and safety and these instructions should be retained for reference. 5 Overview 2. 1. HEATING 1. Standard Grille 2. Heater Body 3. Quartz Element 3. What's in the box? Please inspect that all parts are included in the package. Mounting Bracket Mounting Bracket Screw Hole Screw Hole 16.5 in 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 15.41 in Junction box 3 9 " H E AT E R INSTALLATION TEMPLATE Ver. March 2024 Screw Hole 14.6 in Screw Hole Mounting the heater in 4 easy steps: STEP 1: Bring this template to the desired mounting location, making sure minimum clearance requirements are met. STEP 2: Adjust the template using a level to ensure it is placed horizontally, then use packing tape to adhere the template to the desired wall/ceiling location. STEP 3: Use a power tool to install the proper fasteners for the mounting brackets. STEP 4: Lift the heater onto the mounting bracket and lock it into place with the provided screws/nuts. *Gloves should be worn when handling the heating element Intallation Template (x1) Heating Element (x2) Instruction Manual (x1) Parts Bag: Outer Nut (x4) Washer (x4) Mounting Bracket (x2) The contents of this document and the specifications of this product are subject to change without notice. Eurofase reserves the right to make changes to the specifications and materials contained herein without notice. Please contact our customer service department or visit our website at EurofaseHeating.com for the latest instruction manual. 6 EurofaseHeating.com Applicable Codes and Standards Installation of this heater shall be in accordance with local codes, or in the absence of local codes, the National Electrical Code, NFPA 70, or the Canadian Electrical Code, Part 1, C22.1. Eurofase EF40, EF50, Ef60 heaters are designed and manufactured for residential and commercial heating applications for indoor and outdoor use, in accordance with the Standard for Fixed and Location-Dedicated Electric Room Heaters, UL 2021, and the Canadian Standard for Electric Air Heaters, CSA C22.2 No. 46. Technical Specifications MODEL # RATED OUTPUT WATTAGE* SUPPLY VOLTAGE EF40208, EF40240, EF40277, EF40480 EF50208, EF50240, EF50277, EF50480 EF60208, EF60240, EF60277, EF60480 4000W 5000W 6000W 208V, 240V, 277V, 480V 208V, 240V, 277V, 480V 208V, 240V, 277V, 480V Actual output wattage ranging 90% to 105% of the rated output wattage. ** Load calculation may change on a 3-phase system feed. SUPPLY AMP DRAW 19.2A**, 16.6A, 14.4A, 8.33A** 24.0A**, 20.8A, 18.0A, 10.4A** 28.8A**, 25A, 21.6A, 12.5A** DIMENSIONS 8.17" x 39.37" x 9.35" (20.75 x 99.9 x 23.75cm) 8.17"x 39.37" x 9.35" (20.75 x 99.9 x 23.75cm) 8.17" x 61.26" x 9.35" (20.75 x 156.60 x 23.75cm) WEIGHT 10.5 lbs (4.76Kg) 10.5 lbs (4.76Kg) 14.8 lbs (6.71 Kg) Instant Heat No Greenhouse Gases Silent Operation Indoor/Outdoor No Ventilation Required Low Maintenance EurofaseHeating.com 7 Electrical Installations Turn the heater on only when you need heat and avoid any misuse. Do not use the heater if the ambient temperature exceeds 80°F (26.6°C). Before connecting the appliance make sure that the voltage is the same as indicated on the device and the line supply is corresponding to the relevant electrical code. This heater MUST be permanently installed and hard wired by an authorized/licensed person. Do not perform maintenance, or carry out installation or assembly procedure while electrical power is switched on. ELECTRIC SHOCK HAZARD! Serious injury or death may occur. Disconnect from electrical supply before installing or servicing this heater. Read and follow installation clearance requirements outlined in this manual. The Appliance MUST be connected to a properly grounded electrical source. WIRING DIAGRAM EF40, EF50 AND EF60 MODELS 277V AC 208V / 240V / 480V AC L N L1 L2 L1(BLACK) L1(BLACK) L2(RED) L2(RED) L1(BLACK) L1(BLACK) L2(RED) L2(RED) WIRING DIAGRAM USING Eurofase Heating DUPLEX SWITCH MODELS EFSWPS AND EFSWPW (sold separately) This wiring diagram is for reference only. Please refer to the complete installation/ wiring diagram that come with the Eurofase switch for correct installation. Please contact us for technical support/ obtain the latest installation and wiring guide. Black Load White A1 Line Hot (LB1lack) L1 B1 Ground L2* Line Hot (LR2e*d) * Replace L2 with Neutral (White) for 277 VAC Application 8 EurofaseHeating.com Mounting Height / Clearances 1. The minimum installation height from the floor to the heater shall be: 6ft (1.8m) American market, 8ft (2.4m) Canadian market 2. The minimum clearances from the ceiling, walls and other objects are shown in the pictures below. 4. Building materials with low heat tolerance (i.e. plastics, vinyl siding, canvas, tri-ply, etc.) may be subject to degradation at lower temperatures. It is the installer's responsibility to ensure that adjacent materials are protected from deterioration. 18" (45.7 cm) 40" (1 m) 8ft. (244 cm) Objects below the heater 6ft. (183 cm) FLOOR 18" (45.7 cm) 6" (15.2 cm) MAX 45º MIN 3' (90 cm) MIN 3' (90 cm) 12" (30.4 cm) 40" (1 m) 8ft. (244 cm) Objects below the heater 6ft. (183 cm) FLOOR 18" (45.7cm) 12" (30.4 cm) MIN 45º Greater than or equal to 18" (45.7 cm) Greater than or equal to 6" (15.2cm) Greater than or equal to 12" (30.4 cm) Less than 6" (15.2cm) Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present. Once the product is powered, it automatically goes into ON mode. It will take a few minutes after powering on to reach the maximum temperature. EurofaseHeating.com 9 Mounting Options CEILING MOUNT APPLICATION WALL MOUNT APPLICATION Suspension Kit (Sold seperately) EFSMKB 30° 30° Rotatable on both ends. 45° 30° Make sure heater is levelled during installation to achieve equal heat distribution. Improper levelling can cause shorter lifespan of the Quartz Element FLUSH MOUNT APPLICATION Accessible Junction Box Beam Type X 5/8" Drywall Whip Ceiling 39" FLUSH MOUNT FRAME EF15, EF20, EF25 43 3/4" x 12" 61" FLUSH MOUNT FRAME WHIP EF30 MINIMUM 5/8" TYPE X DRY WALL ONE HOUR FIRE-RATED 65 5/8" x 12" ITEM NO. EF39FMPFB, EF39FMPFS, EF39FMPFSMG, EF39FMPFW EF61FMPFB, EF61FMPFS, EF61FMPFSMG, EF61FMPFW *Flush mount kits sold seperately *MG- Marine Grade DESCRIPTION 39" Flush Mount Kit 61" Flush Mount Kit Please reference FLUSH MOUNT KIT Instruction Manual for Flush Mount application 10 FITS EF40, EF50 EF60 SCAN HERE TO LEARN MORE EurofaseHeating.com Installing Quartz Element 1. OPEN ELEMENT LOCK BRACKET Loosen screw to open Lock Bracket 3. CLOSE ELEMENT LOCK BRACKET Tighten screw once closed to secure the 2 Quartz Element 2. INSERT ELEMENTS INTO SUPPORT BRACKET Open Lock Bracket to insert Quartz Element (x2) 4. TIGHTEN OUTER HEX NUT, LOCK WASHER AND LEAD WIRE RING TERMINAL TO THE THREADED STUD Threaded Stud Lead Wire Ring Terminal Lock Washer *Gloves should be worn when handling the heating element Quartz Element 5. COMPLETE Lead Wire Ring Terminal, Lock Washer & Outer Hex Nut tightened to the Threaded Stud of the Quartz Element Outer Hex Nut Do not handle the Quartz Heating Element with bare hands. If it is inadvertently touched, remove finger marks with a soft cloth and methylated spirit or rubbing alcohol. Otherwise, the marks will burn into the quartz emitter during use causing premature heater failure. EurofaseHeating.com 11 Maintenance Instructions Before cleaning, make sure the power has been turned off at the circuit breaker panel and that the heating element of the heater is cool. Never immerse the appliance in water or any other liquid. Cleaning and maintenance must be performed by the user and not by unsupervised children. DUST COVER Weather-resistent dust covers offer robust protection against dust, dirt, rain, and snow, ensure your patio heaters stay in prime condition. ITEM NO. EF39CVRB EF61CVRB DESCRIPTION 39 INCH NYLON PATIO HEATER COVER 61 INCH NYLON PATIO HEATER COVER * Dust covers sold seperately FITS EF40, EF50 EF60 1. It is important that these heating units are regularly cleaned to ensure long and efficient operating life. 2. To clean, use a soft damp cloth and then dry thoroughly. 3. Make sure all parts are dry before powering the heater. 4. These heating units should be cleaned and inspected every three months. 5. Avoid the use of harsh detergents, solvents, and abrasive or aerosol cleaners as they may damage surfaces. 6. When cleaning the heater, always inspect the back of the heater for build-up of insects, bird droppings, dust, salt build-up, etc. and clean back thoroughly. Technical Service Always disconnect the appliance before doing any maintenance operation. 1. If the heater is removed from mounting brackets, it should be stored in an undercover dry location. 2. Always inspect the heater after high winds, earthquake, vandalism or any other unusual event that may have affected the heater. Ensure all parts are dry before powering the heater. 3. Any maintenance service, excluding cleaning, must be carried out by an authorized manufacturer representative. 4. If you have any question about your appliance, call the local authorized distributor. General Notes · Eurofase heaters are furnished with wall/ceiling mount swivel brackets. If the heater is hung with suspension kit, special bracketing, or installing with a frame, these brackets can be discarded. · Full list of product models with specifications can be found on our Eurofase Heating brochure (EurofaseHeating.com/Download). · For optimal comfort, it is best to heat from two sides rather than from just one. However, this may not be practical in some cases. · Coverage areas vary in size, depending on personal comfort level and weather conditions. · The performance of heaters in extreme cold/windy environments may be reduced. 12 EurofaseHeating.com Replacement Parts ITEM # EF20208E EF20240E EF20277E EF20480E EF25208E EF25240E EF25277E EF25480E EF30208E EF30240E EF30277E EF30480E DESCRIPTION 208V 2000W Quartz Element 240V 2000W Quartz Element 277V 2000W Quartz Element 480V 2000W Quartz Element 208V 2500W Quartz Element 240V 2500W Quartz Element 277V 2500W Quartz Element 480V 2500W Quartz Element 208V 3000W Quartz Element 240V 3000W Quartz Element 277V 3000W Quartz Element 480V 3000W Quartz Element VOLTAGE WATTAGE 208V 2000W 240V 2000W 277V 2000W 480V 2000W 208V 2500W 240V 2500W 277V 2500W 480V 2500W 208V 3000W 240V 3000W 277V 3000W 480V 3000W LENGTH 34.8" 34.8" 55" FITS EF40 EF50 EF60 ITEM # EFDEEF2 EF39BOD EF61BOD EF39LWR EF61LWR EFMBSS2 EFMBBL2 EFMBWH2 EF39GGRD EF61GGRD DESCRIPTION Dual Element End Reflector Body Reflector 39" Body Reflector 61" Lead Wire Set 39" Lead Wire Set 61" Mounting Bracket, Stainless Steel Mounting Bracket, Black Mounting Bracket, White Grill Guard, 39", Stainless Steel Grill Guard, 61", Stainless Steel QTY 2 1 1 1 1 2 2 2 1 1 FITS EF40, EF50, EF60 EF40, EF50 EF60 EF40, EF50 EF60 EF40, EF50, EF60 EF40, EF50, EF60 EF40, EF50, EF60 EF40, EF50 EF60 Please check the markings on the element for proper wattage and voltage ? Need help? To order replacement elements for your Eurofase Heating System, please contact us via phone or visit our website. Décor Plate Installation 01 02 03 04 05 06 07 SCAN HERE TO LEARN MORE Select one of our designs to vamp up your outdoor space. For full product information please check our brochure online: Eurofaseheating.com/Download EurofaseHeating.com 13 Manufacturer Warranty Our heater is designed to provide you and your family with great outdoor experiences for years to come. To register, please fill in the Model and Serial number as well as the date of purchase in the areas below. For future reference, please save this information. Your electric heater's owner's manual should be carefully read before use. Please make sure that all family members are aware of the proper way to operate the heater and how to prevent serious injury. Eurofase Heating warrants that this electric heater is designed and manufactured to be free from defects in materials and workmanship for a period of three years from the original date of purchase. THREE YEAR LIMITED WARRANTY THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY in accordance with the warranty terms and conditions specified below. Eurofase Heating (warrantor) will furnish the original owner replacement parts for any component part which fails before three years of use from date of original purchase. At our option, Eurofase Heating may offer to rebuild or replace the heater within the limited warranty period. Installation, use and maintenance must be in accordance with instructions contained in the Installation Instructions. THE WARRANTY DOES NOT COVER: · Service and labor costs incurred for diagnosing, removing or reinstallation of the heater(s) or parts(s) thereof. · Shipping and delivery charges. · Damage or repairs due to faulty installation, misapplication, negligence, thermal shock, earthquake, flood, fire, and purposeful damage to the heater. · Failure to operate due to electrical service issues including voltage conditions, blown fuses or circuit breakers. · Damage due to the inadequacy or interruption of electrical service. · Normal product wear (oxidation, scratches, heating element replacement, etc.) GENERAL CONDITIONS PERTAINING TO WARRANTY The warranty shall be null and void if the heater is not installed by a licensed heating contractor and/or licensed electrician or if the heater is not installed according to the Installation Instructions, normal industry practices and/or if the heater is not maintained and repaired according to the instructions. Written permission is required for the return of any parts or equipment and any such return must be made on the basis of transportation charges prepaid. Shipment may be refused unless prior written permission is obtained and good returned prepaid. LIMITATION ON IMPLIED WARRANTIES Implied warranties, including any warranty of merchantability imposed on the sale of this heater under provincial or State law are limited to three year duration. Some states do not allow limitations on how long an implied warranty lasts. CLAIMS PROCEDURE Any claim under this warranty should be initiated with the dealer who sold the heater, or with any dealer handling the warrantor's products. If this is not practical, the owner of the heater should contact Eurofase Heating toll free at 1-833-346-6682 (hours of operation 8:30am-5pm Monday-Friday) or via email info@EurofaseHeating.com. 14 EurofaseHeating.com Troubleshooting SYMPTOM POSSIBLE CAUSE(S) 1. Insufficient capacity for the application. CORRECTIVE ACTION 1. Consider adding more heaters to the area or opting for a model with greater capacity. Insufficient Heat 2. Mounting height or distance outside of the recom mended range. 2. Decrease the mounting height or distance. 3. Incorrect voltage input. 3. Verify the voltage input and ensure it matches the heater specifications. The Heating Element Is Not Functioning 1. The element may have been damaged during transit, handling, or installation, resulting in a visible or invisible crack. 2. Incorrect wiring or a loose connection. 1. Replace the malfunction element. 2. Ensure that the element is wired correctly according to the provided instructions. The Heating Element Displays Hot Spots Or Uneven Illumination 1. Fingerprints, grease, or moisture on the heating element surface. 2. Heater is unleveled. 1. The décor plate emits a burnt plastic smell. 1. Clean the heating element using a soft damp cloth, and then dry it thoroughly. 2. Adjust the heaters leveling. 1. Turn on the heater for 30 minutes and observe if the smell dissipates. If the odor persists, please contact the manufacturer for further assistance. Burning Smell 2. Incorrect wiring. 2. Ensure that the wiring connections are completed according to the provided instructions. 3. Extended periods of operation (continuous run). 3. Turn off the heater for a 15-minute cooldown period after 4 hours of continuous usage. NEED MORE INFORMATION? If you have further questions please contact us at: info@EurofaseHeating.com 1-833-346-6682 EurofaseHeating.com 15 EUROFASE HEATING WARRANTY REGISTRATION Customer Name: Address: City: State/Province: Zip/Postal Code: Country: Phone: Email: Model #: Serial No.#: Dealer's Name: Date Purchased: Dealer's Address: This Warranty Registration Card must be returned within 30 days of purchase to properly activate your warranty. This information is for our internal use only. SCAN QR CODE TO REGISTER YOUR PRODUCT ONLINE. 33 West Beaver Creek Road, Richmond Hill, ON L4B 1L8 Canada Tel: 1.833.346.6682 | Email: info@EurofaseHeating.com | EurofaseHeating.com We are incredibly proud of our quality and craftsmanship and offer an industry-leading warranty on all our products. If your Eurofase Heating products ever disappoint, simply give us a shout and we will repair or replace our products within 3 years from the date of purchase. Eurofase CANADA3 Eurofase USA EurofaseHeating.com 33 West Beaver Creek,Richmond Hill, 2100 Stemmons Freeway, Suite 4002, Email: info@EurofaseHeating.com ON L4B 1L8, Dallas, TX 75207 Tel: 1-833-346-6682