Lumens LC300S CaptureVision Station User Manual

User Manual for Lumens models including: LC300, LC300S, LC300S CaptureVision Station, LC300S, CaptureVision Station, Station

Lumens Lumens

LC300 LC300S-User Manual-EnglishUser Manual

User Manual | Lumens

File Info : application/pdf, 36 Pages, 3.69MB

LC300 LC300S-User Manual-English 1 1

LC300 and LC300S
CaptureVision Station
User Manual - English
[Important]
To download the latest version of the Quick Start Guide, multilingual user manual, software and drivers, please visit Lumens https://www.MyLumens.com/support
1

Table of Contents
Copyright Information ...................................................................................... 3 Chapter 1 Safety Instructions ...................................................................... 4 Chapter 2 Package Contents ....................................................................... 5 Chapter 3 Product Appearance and Connection.................................... 6
3.1Product Appearance .......................................................................... 6 3.2Product Connection........................................................................... 7 3.3RS-232 I/O Pin Description .............................................................. 7 Chapter 4 Function Description.................................................................. 8 4.1Real-Time Operation Menu ............................................................. 8 4.2Web Interface ...................................................................................... 8 4.3Parameter Setting .............................................................................. 9 4.4Online Director.................................................................................. 27 4.5File Management.............................................................................. 31 Chapter 5 Troubleshooting ....................................................................... 35 Addendum 1...................................................................................................... 36
2

Copyright Information
Copyrights © Lumens Digital Optics Inc. All rights reserved. Lumens is a trademark registered by Lumens Digital Optics Inc. Copying, reproducing or transmitting this file is not allowed unless a license is provided by Lumens Digital Optics Inc. except where copying this file is for the purpose of backup after purchasing this product. In order to keep improving the product, the information in this file is subject to change without prior notice. To fully explain or describe how this product should be used, this manual may refer to names of other products or companies without any intention of infringement. Disclaimer of warranties: Lumens Digital Optics Inc. is neither responsible for any possible technical, editorial errors or omissions, nor responsible for any incidental or related damages arising from providing this file, using, or operating this product.
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Chapter 1 Safety Instructions
Always follow these safety instructions when setting up and using the product: 1 Operation
1.1 Use the product in the recommended operating environment, away from water or sources of heat 1.2 Do not place the product on a tilted or unstable surface. 1.3 Please ensure the power plug is dust-free prior to usage. Do not insert the product's power plug into a multiplug to
prevent sparks or fire. 1.4 Do not block the case's slots and openings. They provide ventilation and prevent the product from overheating. 1.5 Do not open or remove covers. Doing so may expose you to dangerous voltages and other hazards. Refer all
servicing to licensed service personnel. 1.6 Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following
situations happen: If the power cords are damaged or frayed. If liquid is spilled on the product or the product has been exposed to rain or water. 2 Storage 2.1 Do not place the product where the cord can be stepped on as this may result in fraying or damage to the lead or the plug. 2.2 Unplug this product during thunderstorms or if the product is going to be unused for an extended period. 2.3 Do not place this product or accessories on vibrating equipment or hot surfaces. 3 Cleaning 3.1 Disconnect all cables prior to cleaning. Clean the surface with a dry cloth. Do not use alcohol or volatile solvents for cleaning. 4 Batteries (for products with batteries) 4.1 When replacing batteries, please only use the same type of batteries. 4.2 When disposing of batteries or products, please adhere to the relevant instructions in your country or region. 4.3 Warning The following situations must be avoided: Using the wrong type of battery may compromise the security of the device Over-heating or damaging batteries may cause
Placing the battery in a high-temperature environment may cause an explosion or leakage of flammable liquids or gases;
Batteries subjected to extremely low air pressure may explode or leak flammable liquids or gases. FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. Notice: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. IC Warning This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled "Digital Apparatus," ICES-003 of Industry Canada. Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Classe A prescrites dans la norme sur le material brouilleur: "Appareils Numeriques," NMB-003 edictee par l'Industrie. EN55032 CE Warning Operation of this equipment in a residential environment could cause radio interference. Warning: Operation of this equipment in a residential environment may cause radio interference BSMI Warning (label displayed on the bottom of the device) Warning: To avoid electromagnetic interference, this product should not be installed or used in residential environments
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Chapter 2 Package Contents

LC300/LC300S

Power Adapter (DC 19V)

Power Cord

3-PIN to 2-PIN Connector

USB 3.0 Cable (2M) (Type B to Type A)

RS-232 Connector (x2)

Appearance may vary depending on country/region
Mounting Metal Plate (x2)

(Japan only)
M3 Metal Plate Screw (4x4)

Cable Holder-1

Cable Holder-2

Chapter 3 Product Appearance and Connections
3.1Product Appearance
Front panel

1 2
Rear panel
13

4 5 6 7 89

12G-SDI is only applicable to LC300S

Name

1 Power

2 USB3.0 Port

3 LCM Screen

4 Knob

5 Record 6 Pause 7 Stream

8 Scenes

9 Reset

10 USB3.0 Port

11 XLR Out 12 Line In(1) 13 Line Out(1) 14 XLR In 15 3G-SDI
16 HDMI In (4 CH)
17 HDMI Loop Through
18 RS-232 Port
19 LAN

25 26 27

19 20 21 23 24

Function Descriptions Turn the device On/Off To connect keyboard/mouse/USB flash drive/USB camera Displays PGM screen / LCM menu / message prompts Left/Right rotation: Adjust parameters and navigate the menu Press: Perform "confirm" action Start/Stop recording Start/Pause recording Start/Stop Video streaming Switch the theme scene to the PGM screen. If there are multiple scenes, switch them in order Reset the device (long press for 3 seconds) Connect the computer to convert PGM audio and video into USB signal for use with video conferencing software Video/Audio source name: Lumens LC300(S) Processor Balanced line output Line In audio source input PGM audio output Balanced line input 3G-SDI signal source input HDMI signal source input HDMI 1 supports 4K resolution Output HDMI 1 video screen IN: Control the device through RS-232 OUT: Control the camera through RS-232 Connect to your Local Area Network

20 WAN 21 HDMI 1 Multiview

22 HDMI 2 Program

23 USB 2.0 Port

24 USB 3.0 Port

25 Line In(2)

26 Line Out(2)

27 DC IN 19V

12G-SDI In/ 12G-SDI Loop-through

Connect to WAN User interface output; displays the settings menu and video management Main screen output, displays the recording or streaming screen and applied layout
To connect keyboard/mouse/USB flash drive/USB camera/LC-RC01 remote control panel
Line In audio source input Multiview audio output DC 19V power connector
LC300S only 12G-SDI signal source output/input

3.2Product Connection

USB3.0

Audio Out

RS-232 Output

RS-232 Input

12G-SDI* Video In/Loop-Through
Video Out

Power Supply

XLR Output

XLR Input

Audio In

Video In

LAN Port
HDMI Loop-Through

USB Port

Audio Out

Audio In

*12G-SDI is only applicable to LC300S

3.3RS-232 I/O Pin Description

RS-232 OUT

RS-232 IN

RS-232 IN/ OUT Function
TX+ RXGND

Chapter 4 Function Description
4.1Real-Time Operation Menu
Connect a monitor to the HDMI Multiview port to view the real-time operation menu Connect a keyboard/mouse to the USB port to navigate the menu

No Icon

Name

Function Descriptions

Configuration Change system network settings, recording/streaming encoder settings

Director

Input signal source selection, audio source management,

management recording/streaming control, layout selection, and IP camera control

File

Conduct the video file content management, including the following

management functions: upload, download, delete, replay video files

About

Displays the current firmware version and device information

NA Device IP

Displays the device's IP address when connected to a WAN

4.2Webpage Login Interface

Item

User Login Account

2 User Password

3 Language 4 Login

Function Descriptions
Enter user login account (default: admin)
Enter user password (default: admin) For a first-time login, please refer to 4.2.1 Account to change the default password Supporting English/Traditional Chinese/Simplified Chinese Log in to the administrator screen on the website

4.3Parameter Setting
This Section covers the web-based interface. Only the HDMI Multiview provides settings of [System Settings] > [Internet]. 4.3.1 System Settings 4.3.1.1 System Settings
Set up the device's basic information, such as date and time
1
2
3

4 5

Item

Device Identification

Function Descriptions The device's name and description
Display name only accepts English characters and numbers

2 Live Streaming Preview the program (PGM) output in real-time

3 Date & Time

Supports different time zone settings. Synchronize time with an NTP service (default) and perform a manual set up. Time Zone: Select the correct time zone according to current location Configuration Mode:
NTP service: Synchronizes time with a network server Manual Setup: Set time manually

Select to enable Front Panel Lock 4 Front Panel Lock After rebooting the device, the front panel buttons will be locked.
To disable this function, log in to the web interface to uncheck this item

Customize a welcome image for device

1 Click [Browse] and select a file to upload. A thumbnail will be automatically generated

File format:

5 Welcome Screen

File format: PNG File size (Max.): 3 MB Resolution size (Max.): 1920 x 1080

2 Click [Apply] to save this change. If you need to select another file, click [Cancel] and reselect a file

4.3.1.2 Network The factory setting is DHCP. If you want to use a static IP address, please configure the connection here.
Function Descriptions DHCP: Dynamic IP address is set as default Static IP: Configure a static IP address and manually enter network information Select and fill in required network settings and click [Apply] to save
The system will restart after changing network settings. Please connect and log in again
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4.3.1.3 Services
1
2

Item

1 Firmware

2 Service Data
3 Reset 4 Restart Device

Function Descriptions
View firmware information and apply updates Click [Update] and select the new firmware file
Advance: Engineers update sub-firmware usage
Save system log files to a user's computer 1 Enter a file name 2 Click [Export] to export system log files
The length of file name must be between 0 ~ 16 characters. Special symbols and space are not permitted
Restores the device to factory reset Check [Keep Network Settings] and the network settings will be retained
Restart the device

4.3.1.4 Configuration You can export the configuration files of the device to a computer, and import the configuration files to another device to apply the same configuration.
1

Item

1 Export

2 Import

4.3.1.5 Display

Function Descriptions Export the current device configuration as a configuration file Import the exported configuration file from another device

Function Descriptions Select the HDMI PGM/Multiview output resolution for the device
4.3.1.6 Remote Control Panel
Function Descriptions Remote control panel. Display the connection information of LC-RC01 remote control panel (optional). When there is no connection, a blank screen appears

4.3.2 Account Select one of three user type accounts: modify the username and password for [System Management], [Online Director], [Content Management] roles.
1

Item

Username/Password

Function Descriptions

1 Administrator

admin / admin

High level authority. System management permissions.

Online Director

director / director Manage playback and control basic video settings

Video Management

video / video

Manages file storage and video playback

The length of username must be between 4 ~ 16 characters. {}()'&@~^$%"|,`:?<>*\/#; symbols, and spaces are forbidden
The length of password must be between 8 ~ 16 characters. {}()'~^"|,`:?<>*\/; symbols, and spaces are forbidden
Duplicate usernames are forbidden

4.3.3 Source 4.3.3.1 Physical Video Source Manager
Function Descriptions Click [Edit] to edit the HDMI signal source name and resolution When using a 3G-SDI input, use Video Input 4 When using a 12G-SDI input (LC300S), use Video Input 1.
4.3.3.2 USB Video Source
Function Descriptions Click [+Add], select the USB video source device, apply and then add it.
Ensure that the USB device is connected to the USB Type A port of the device
4.3.3.3 Network Source Manager

Item

1 Network Source

Function Descriptions 1 Click [Refresh] to automatically scan for network cameras on the
same LAN 2 Click [Login Verification]/[Add] and enter login information to
15

connect a camera

2 Network Stream

Lumens Network Camera CameraAccount: admin
Password: 9999
3 The status displays "OK" to indicate that the device can be used as a signal source input.
1 Click [Add] to add an IP video source to the device 2 Select the stream type SRT/ RTSP, enter the network streaming
name and URL, and then click [Apply] 3 The newly added network device will now be listed

4.3.3.4 Video Channel Manager

Function Descriptions
Click [Edit]. Online video sources will be displayed in a list. Drag the source to the desired channel Drag the signal sources to change their order

4.3.4 Audio Source Manager
Function Descriptions Click [Refresh] to search for a USB audio device connected to the LC300
4.3.5 Video
Administrators can choose to record a single PGM (main program out) screen or record up-to 4 video inputs. Each recording can be set with individual encoding settings
4.3.5.1 Encoder Manager
Function Descriptions Click [Add Encoder Profile] to configure the compression format/resolution/bit rate/audio sampling frequency settings
17

4.3.5.2 Record Manager

Function Descriptions Click [Add] to configure video/audio sources and encoders

Maximum recording time: 12 hours Resolution settings will affect the split-screen supported by PGM. Please refer to the following limitations

Resolution

PGM Maximum Split-screen Quantity

Description

4K 50/60fps

1 channel

1080p 50/60fps

5 channels

1 PGM channel + 4 input channels

4.3.5.3 Stream Manager

Function Descriptions
Click [Add Stream Manager] to allow users to add stream settings. Related settings must comply with streaming protocols and the settings recommended by your streaming server.

4.3.6 Scene 4.3.6.1 Scene
Provides 5 overlay styles, background images, and scenes. You can also add your own styles.
1
2

Item

1 Overlay

2 Background 3 Scene

Function Descriptions
Select, upload or delete an image overlay.
Click [ ] to select a file then click [Apply] to upload and apply this overlay style. Click [Delete] to cancel the upload.
File format: PNG format Supported size: (a) 1920 x 136 (b) 1080 x 240 (c) 800 x 320 (d) 640 x 400
Select and delete a background image. To upload a file, click [ ] to select and apply a background image. Click [Delete] to cancel the upload.
File format: PNG format Supported size: 1920 x 1080
Scene incorporates the three elements of "Overlay," "Background Image," and "Production Layout." You can customize up-to 30 scenes.
Click [ ] to open scene settings. Enter a scene name and select the required overlay, layout, and background image. Once done, click "Apply".

4.3.6.2 Macro
Supports 9 macros enabling users to quickly switch themes and trigger camera presets. With the use of the LC-RC01 extension control panel (optional), the [1~3] buttons on the panel can trigger macro [1~3] settings.
19

1 2

Item

Function Descriptions

1 Scene Selection

Select a scene to be set
If the layout style of the scene needs to be changed, please refer to 4.3.6.1 Scene

Set [Camera Preset Position]. Each supports up-to 9 camera preset

positions or start/stop tracking

Camera Preset Setting After checking the box, the macro will store the settings of the

network camera on the assigned Channel 1 ~ 4

4.3.7 Intelligent Director (For Lumens camera VC-TR40,AT version only)
Remark: For more detailed information about the TR40,AT version, please refer to the VC-TR40 user manual.
1 2 3
4
5

6 7

Item

Intelligent Director on / off

Description Turn Intelligent Director on/off

Trigger Timing

Configure when the Intelligent Director will be activated: Anytime/Recording/Streaming

Template

Target Lost Action

Configure how many Presenter/ Audience cameras will
display in the list on the webpage here. Configure which scene will be switched to when all targets are lost from the cameras. Configure which scene will be switched to after the

Presenter Camera Settings

tracking target appear or is lost from the Presenter

camera's field.

Configure which scene will be switched to after the

Audience Camera Settings

tracking target stands up or sits down in the field of the

Audience camera.

Configure which scene will take priority when two events

are triggered at the same time,

Priority

Remark: Every trigger event needs to be set with a

different priority rank. If they are configured the same, the

scenes will not be switched.

Apply

Please remember to complete the Command and Advanced sections' settings on VC-TR40,AT webpage to link

the VC-TR40,AT and LC300.

4.3.8 Storage Set up primary storage and back up / NAS storage and display hard drive information
1
2
3

Item

Function Descriptions

Record Disk Settings

Local storage: Click drop-down menu and select the local storage hard drive
Formats supported: FAT/ FAT32/ NTFS/ ext3/ ext4/ exFAT

Display hard drive information, free space, and capacity. Click "Format" to 2 Disk Information clear the internal storage devices. Confirm if you want to format the hard
drive in the pop-up dialog and click "Confirm" to delete all video files.

3 NAS Settings

Enable NAS mounting and related settings.
Go to Backup Setting> Upload Setting> Mode to select a NAS. After recording, the video can be uploaded to NAS

4.3.9 Schedule Setting
1

Item

Function Descriptions

1 Schedule Settings

Click [On/Off] : Enables/Disables schedule function Click [Calendar] : Check the current schedule status
Resets the schedule source and replaces the current schedule Schedule source: Scheduling via a Panopto server:
Enter the login information of the Panopto server to synchronize schedules Scheduling via the Opencast server:
Enter the login information of the Opencast server to synchronize schedules Scheduling via a Kaltura server:
Enter the login information of the Kaltura server to synchronize schedules Scheduling via iLearning Calendar:
Enter the URL of iLearning to synchronize schedules. Importing a calendar manually:
You can import iCalendar files (e.g. Outlook or Google Calendar)
Click [Import] and select custom scheduled video file
Only files in .ics format can be imported Importing calendar periodically
You can synchronize schedules from network servers (e.g. Google Calendar) Please refer to the videos of How to series on Lumens' YouTube channel for related settings

Stand by and Wake up

Enable/disable the scheduled standby and wake-up functions. Set wake-up and standby times.

4.3.10 Backup
Auto backup service automatically uploads videos to a designated storage. Set the upload destination and test the connection.

Item

Function Descriptions

Auto upload: Disable / Upload after a recording is complete / Upload

periodically

Mode: FTP/ SFTP/ NAS/ USB Storage/ Panopto/ Kaltura FTP/ Kaltura

SFTP/ Kaltura HTTPS/ Opencast HTTP/ Opencast HTTPS/ WebDAV http/

1 Backup Settings WebDAV https

Select NAS. Go to Storage Settings > NAS Setting to enable NAS

mounting and related settings

Connection Test: Click [Connection Test]

to check the status of the

current settings

4.3.11 About Displays device-related Information: Firmware version, device serial number, and technical support link
26

4.4Online Director
LC300 and LC300S have a built-in Online Director, which allows you to monitor recordings and the output video. Three login methods below are available: Select Online Director from the HDMI Multiview real-time operation menu
Log into the web interface and select the Online Director icon at the upper right corner of the settings page
Log into the web interface and use the Online Director account
Online Director (Default) Account: director Password: director
27

Online Director Function Descriptions
3 2
1
4

5 6 7 8 9

Item

1 Channel

2 CUT

3 Status

4 PVM/PGM 5 Record 6 Video

7 Audio

8 Scenes 9 Camera Control

Function Descriptions Video inputs
Switch the PVM (preview) screen to the PGM (program) screen Displays current recording status, hard disk capacity and Internet connection status, etc. Displays the preview (PVM) and program output (PGM) Start/stop recording; Option for simultaneous streaming See all available video sources Manage the input and output of audio sources; adjust the audio recording volume Quickly select the required production layout, or customize the background and scene style Control Lumens IP cameras

4.4.1 REC Record Setting

Item

1 Synchronize

2 Record 3 Status

4 Start/Stop Recording

5 Pause

Function Descriptions

After checking the box, press the record button streaming and recording

to start/stop

Displays recording-related information

The streaming connection status will be highlighted

Start/stop recording. The start recording status bar will display the recording time

Pause recording

6 Index

A timestamp can be added after the recording starts

7 Capture

Capture a photo

Single-channel Stream Button

Stream without starting recording

4.4.2 Video

Function Descriptions
Preview Channel 1 ~ 4 signal sources screen. Click to select the required output signal source Please refer to 4.3.3.4 Image Distribution Management for adding video sources.

4.4.3 Audio
1

Item

Function Descriptions

Set an audio delay

1 Set Delay Time

2 Audio Source

Select an audio source

3 Audio Volume

Displays the current audio volume

4 Volume Control

Adjust the volume of each audio input

5 Mute/ Unmute

Mute/ Unmute audio output

6 +48V phantom Power Turn On/Off the +48V phantom power

7 PGM Level

The master volume control changes the main volume of PGM recording/streaming

PGM HDMI: Set the program (PGM) HDMI volume

Mutltiview HDMI: Set the Multiview HDMI volume

8 Audio Out Level

Line out (2) volume is synchronized with the Multiview HDMI volume

Line Out (1) & XLR: Sets the volume for Line Out (1) & XLR

This field adjusts the volume and does not affect the recording/streaming volume

4.4.3 Scenes Layout Setting

Item

1 Scenes

2 Layout 3 Overlay 4 Background

Function Descriptions
A customized Scene combines "Overlay," "Background Image," and "Production Layout,"
Apply a different layout to change the position of each input on the screen. Click the layout style to apply.
Add an image overlay to your program
Display the background images supported by "Online Director" system. Click a thumbnail to apply.

4.4.4 Camera Control
1 2

3 7

Item

1 Camera

2 Preset

3 Direction Control

4 Zoom In/ Out 5 Focus 6 Tracking 7 PTZ Speed

Function Descriptions Select the camera you wish to control Click number buttons to store and recall presets Move the center point to control the camera's position
The web interface does not support trackball controls. Please use arrow buttons to control the camera Zooms in/out Set up auto or manual focus Set the tracking function on/off
This function is only works with Lumens tracking cameras Set the speed of Pan Tilt Zoom movement

4.5File Management
Perform the following functions via the file management interface: Upload, download, delete, replay video files and edit recording information.

4.5.1 Multiview Output Interface

2 3

8
No 1 2
3
4 5 6 7 8

Item Preview Program
Screen Switch
Discovery Display Mode Folder Video File Display File Management

Function Descriptions Select a video file for play out and control on the Preview screen Display the Director screen or switch to synchronize with the Preview screen Switch the Program screen to the LIVE Director screen or the Preview screen Search video recordings by date Video view mode. Switch to thumbnail or list mode Show recording video folders Display files in the video folder Delete, backup or copy recording video to an external USB flash drive

4.5.2 Webpage Interface

The default web interface page is the system settings page. Click the video

management icon on the top-right corner to access the video management

page.

Video management

2 3

4 5

Item

Video Management

Photo Management

Function Descriptions Click to access the video management page
Click to access the picture management page Click to access the system settings page

3 Configuration

Log into the web interface with admin/admin to display the system setting subpage. If you log in the web page with video/video, you can only manage videos and images.

4 Online Director Click to enter the Online Director page

5 Logout

Click this icon to log out of the web interface

6 File Management Upload, download and delete selected video files

7 Hard Drive Status Display the used space and the capacity of the current hard drive

Video File Display

Lists information, including file names of recording videos, thumbnails, capacity, and date

File Management Description Uploading
Check the thumbnails of the videos to upload. Click [ ] and the videos will be uploaded to the location set in Upload Settings. Please refer to [System Management/Upload Settings] for related settings.
Upload Status Description:

Icon

Upload Status

Icon

Upload Status

Videos are uploaded successfully

Videos are queued for upload

Fail to upload videos

Videos are uploading

Downloading
Check the thumbnails of the videos to download. Click [ ] and the videos will be saved as MP4 video files and datasets.
If only video files are needed, you can click the video thumbnails and access video playback page to download only video files. Delete
Select the thumbnails of the videos to delete. Click [ ] to permanently delete the files.

Video Playback
Right-click a video to preview the video, edit the related content data, and download the video file and dataset

4
No 1 2 3 4 5

Item

Function Descriptions

Video Control Window Playback and control recorded videos

Video Content

Edit and modify video content

Video File and Dataset Select the video files or datasets to download

Download

Click this button to download the selected video files or datasets

Apply

After editing and modifying the video content, click this button to apply

Photo Management You can manage the photo files captured by pressing SNAPSHOT. Folders will be named with the shooting date automatically; all photos shot on the same date will be stored in the same folder. Just like Video Management, you can also upload, download, and delete photos in Photo Management subpage.
34

Chapter 5 Troubleshooting

This chapter describes problems you may encounter while using LC300 and LC300S. If you have questions, please refer to related chapters and follow all the suggested solutions. If the problem still occurrs, please contact your distributor or the service center.

No.

Problems

Solutions

Boot without power signal

Please confirm that the power cord used is of DC 19V specification

No image output

1. Check the power 2. Check if the input/output device cables are loose 3. Replace the cables and make sure they are not faulty 4. Make sure if the input source is connected to the device correctly 5. LC300/LC300S cannot record video from a HDCP source 6. Confirm whether the machine is in standby mode. Tap any button on the device panel to wake the machine (*Note 1)

The panel buttons are not responding

The panel is non-functional when logging into the system

LC300/LC300S cannot

Please make sure the dial setting of the Camera

perform camera control after Address Selector is 0. The device cannot identify a

connecting to a camera

camera correctly if it is not 0

You have forgotten the web interface administration password

Press the Reset button on the front panel to reset the device (hold press for 3 seconds)

1. Confirm whether the machine is in standby mode. Tap any

button on the device panel to wake the machine (*Note 1)

Web interface login failed

2. Please confirm whether the password is correct. If you

forget your password, please refer to Troubleshooting #5.

1. Ensure that the camera has been set up using only English

letters or numbers. Check [Setting] > [Video] > [Camera

ID]/[Camera Location] in the webpage. The device cannot

LC300/LC300S cannot find the camera

find a machine if you use special characters and spaces. 2. When the device is connected to a switch and the switch

IGMP function is on, it will not be able to search for cameras

on the local area network. Please disable the IGMP function

first and then search for cameras again.

LC300/LC300S supports maximum recording time

The maximum recording time which LC300/LC300S supports is 12 hours. 24/7 recording is not supported.

* Note 1: Standby Mode: Enable via RS232/TCP command.

Addendum 1

Frequently used port No.

Port No.

Description

1935/TCP

Applicable for RTMP push to most platforms, such as YouTube, Vimeo, and Twitch

80/TCP

Applicable for RTMP push to Periscope

443/TCP

Applicable for RTMPS push to Facebook

1935/TCP 1936/TCP

Applicable for RTMP push to LinkedIn

2935/TCP 2396/TCP

Applicable for RTMPS push to LinkedIn

443/TCP (HTTPS)

Applicable for platforms with built-in HTTPS security authentication, such as YouTube, Facebook, Ustream, Livestream, and Twitch

53/UDP (DNS)

Applicable to services of changing DNS IP address

References

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