65" Smart 4K TV Instruction Manual

Preface

Thank you for choosing our 65" Smart 4K TV. This TV has many features and incorporates the latest technology to enhance your viewing experience. We recommend that you spend some time reading this instruction manual in order to fully understand these features. Read all of the safety instructions carefully before use and keep this instruction manual for future reference.

What's in the box:

• TV
• Stand & Stand fixing Screws ((M4 x 14) x 4)
• Power cable
• Remote control
• Batteries (2 x AAA)
• Quick start guide
• Warranty card

Fixing and the TV stand feet

Place the TV face down on a soft and flat surface (blanket, foam, cloth, etc.) to prevent any damage to the TV.

1. Attach the stand feet in the positions shown below and secure them with supplied screws ((M4 x 14) x 6).

Diagram showing TV with stand feet being attached. Arrows indicate screw points.

Wall mounting

This TV is VESA-Compliant and has been designed to be wall mounted with a VESA-Compliant wall mounting kit. (Wall mounting kit and screws not included)

Diagram showing VESA mounting hole dimensions (400mm x 400mm) and screw size (M6 x 10).

Front IR sensor and TV buttons

Diagram showing the front of the TV with labels for IR receiver, Power LED, VOL +/-, CH +/-, MENU, SOURCE, and STANDBY.

Rear View and Connections

Diagram showing the rear panel of the TV with numbered connection ports: 1. Digital Audio Out, 2. Headphone out, 3. Network (RJ45), 4. USB, 5. VGA/PC AUDIO, 6. TV Aerial, 7. HDMI INPUTS, 8. MINI AV, 9. MINI YPbPr, 10. Common Interface.

Remote control

Dependant on the model of TV, some keys will have no function.

Diagram of the remote control with various buttons labeled: Power, DVR, Smart, Source, Input, Next Track, Stop PVR & Multimedia, Soft Keys, Info key, Volume +/-, Thumb stick, Channel +/-, Mute, DVD Eject, Number buttons, Quickstart.

Button Functions:

• Power: Turn on or standby
• DVR: Active DVR menu
• Prev Track: Previous track
• Rec: Start recording
• Mouse: Turn the wireless mouse on/off
• Guide: Access the TV guide
• Info: Provides information on the current program
• Exit: Exit from any menu
• Vol +/-: Increase and decrease the volume
• Thumb stick (Navigation keys): Allows you to navigate the on-screen menus and adjust the system settings to your preference.
• Channel +/-: Increase and decrease the channel number
• Mute: Mute sound
• Input: Selects input source (ATV, DVB-C, DVB-T, AV, YPbPr, HDMI 1/2/3, VGA)
• Next Track: Next track
• Stop PVR & Multimedia: Stop PVR & Multimedia playback
• Soft Keys: Reserved for MHEG in DTV
• Number Buttons: Press 0-9 to select a TV channel directly when you are watching TV.
• Quickstart: Searches all DTV channels

Diagram showing battery compartment of the remote control.

Installing Batteries into the Remote Control

Plug in the TV and wait for the TV to power on and show a picture on the screen before inserting the batteries. This enables the wireless remote control to pair correctly with the TV.

1. Insert 2 x 1.5V AAA batteries making sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends shown in the battery compartment.
2. Close the battery compartment cover.

The Remote-Control Operation Range

Diagram illustrating the optimal angle and distance for remote control operation.

5 Meters is the normal distance recommended between the Remote control and the TV IR sensor and within 60° in front of the TV. The operating distance may vary depending on the brightness of the room.

Video and Audio Connections

This TV supports High-Definition Multimedia Interface (HDMI) and High-Bandwidth Digital Content Protection (HDCP) Protocol.

Always connect a device to the TV with the highest quality connection available. Also, use good quality cables to ensure a good transfer of picture and sound. An HDMI connection has the best picture and sound quality. One HDMI cable combines video and audio signals.

Connecting an AV device with an HDMI cable

Diagram showing various audio/video devices (Game Console, Set-top Box, Blu-ray Player/DVD Player/Recorder) connected to the TV via HDMI cables.

After connecting to an external device (Blu-ray disc player, Game console, Set-top box, or personal computer) with the HDMI cable. Select the HDMI in the source menu and the TV will automatically detect the resolution coming from the device. For the best picture quality, adjust the device output resolution up to 3840 x 2160p.

Connecting a Digital Audio Receiver

Diagram showing a sound system connected to the TV's Digital Audio Out port via an audio cable.

For a better sound quality, you may want to listen to the TV audio output through your Home Sound System or Sound bar. The TV is fitted with an Optical Digital Audio Output. When purchasing a cable, it must be an Optical cable. When the Optical cable is connected to both devices, select the source mode 'optical' on the Sound system or Sound bar.

Connecting a USB Storage Device

Diagram showing a USB storage device (e.g., portable hard disk) connected to the TV's USB port, possibly via a USB hub or adapter.

1. Switch off the TV before connecting any USB device.
2. Connect the USB storage device to the USB power of the TV.
3. Press the power button on the TV or the power key on the remote control to turn the TV on.
4. Press the smart key on the remote control to show the smart home screen. In the source options, select Media to view files on the USB device.

Important Notes for USB Storage:

• If a hard disk is used, make sure its mains adapter is connected to the mains supply.
• If a USB hub is used, make sure its mains adapter is connected to the mains supply as the total current consumption may exceed 500mA.
• The maximum tested supported storage space of the hard disk is 1TB.
• The file system only supports Hi-Speed FS, FAT16, FAT32, NTFS formats (NTFS Compressed files are not supported).
• If you want to store the video streaming of a DTV programme, the transfer rate of the USB storage device must not be less than 5MB/s, otherwise the picture and sound of the programme will be affected and a warning message will be shown on the screen. If this happens, please upgrade your USB storage device.
• Disconnect the USB storage device if it is not in use.
• USB output: DC 5V 500mA

Powering on the TV for the first time

Diagram showing the TV connected to a power outlet and an aerial.

Connect the TV aerial to the TV aerial (RF) connector on the TV and to the TV house aerial connector on the wall.

Connect the TV to the house mains supply with the 3-pin plug. Turn on the TV by pressing the Power key on the remote control or the Standby button on the TV.

To ensure the remote control connects correctly, point the remote control at the TV and insert the batteries. The red LED light on the remote control will flash red for a few seconds, then you will see the air mouse cursor on the screen. The mouse can be turned on and off by pressing the mouse key on the remote control.

First-time Start up Installation Wizard

It is recommended to turn the mouse cursor off and use the OK key and navigation keys on the remote control to quickly manoeuvre through the Wizard. The Wizard is defaulted to UK settings. Note: All options are selected by pressing the right-side navigation key on the remote control.

Diagram showing the remote control with OK button highlighted.

1. Language: Select your preferred language.
2. Time zone: Select your time zone.
3. Network: All WIFI options will be shown on the screen. Select the one you want and if applicable, type in the password to activate. Once connected, continue with the right-side navigation key. NOTE: After typing in the password, use the remote mouse cursor to click on “connect” to the WIFI. If the ethernet cable is connected to the RJ45 socket, the TV will connect automatically.
4. Home: This is the typical and recommended power saving setting.
5. Welcome screen options:
   • a) Start TV tuning
   • b) Start Launcher (Smart home screen)

If 'Start TV tuning' is selected, scroll down and select DIGITAL AUTO TUNING, press the OK key, and the TV tuning will begin.

If 'Start Launcher' is selected, the TV tuning will be skipped, and the smart launcher home screen will show.

Screenshots of the TV tuning and launcher selection screens.

Reset the TV to factory default

If at a later date you wish to reset the TV to factory default settings, please be aware that this option will delete all of your preloaded apps and settings.

Press the smart key on the remote control to return to the launcher home screen, then select the System Settings icon. Then select the option 'Common'.

Screenshots of the Settings menu showing 'Common' and 'System Recovery' options.

Scroll down and select the option 'System Recovery', then select 'Factory Data Reset everything'. The TV will restart with the First-time Installation Wizard.

Selecting the Input Source

Screenshot of the Input Source selection menu on the TV.

1. Press the Source button on the TV or the Source key on the remote control to display the input source list.
2. Press the up/down navigation keys on the remote control to select the input source that you want. Choose from: ATV, DVB-C, DVB-T, AV, YPbPr, HDMI 1/2/3, VGA.
3. Press the OK key on the remote control to confirm your selection.

Channel selection options

1. Use the Ch+/- key on the remote control to go up and down the channels.
2. Type in the channel numbers using the numeric keys on the remote control. The number being typed in will appear top left of your screen in red. After a few seconds, the TV will tune to the chosen channel. This process can be accelerated by pressing the OK key on the remote control after the channel number is on the screen.
3. Press the OK key on the remote control to display the channel list. Using the up/down navigation keys on the remote control to scroll to the channel you require. Press the OK key on the remote control to activate.

Display Channel Information

1. Press the Info key on the remote control to display the channel information.

Volume Adjustment

1. Press the Vol+/- key on the remote control to increase and decrease the volume on the TV.
2. Press the Mute key on the remote control to turn off the sound completely. Once the sound is muted, press the Mute key or the Vol+ key on the remote control to deactivate the mute function.

Picture Options in DVB-T mode (Television)

Screenshots of the Picture Setup menu.

To navigate all menus, use the up/down/left/right navigation keys on the remote control. Press the EXIT key on the remote control to return to the previous menu.

1. Press the menu key on the remote control to activate the main menu.
2. Select Picture setup and activate with the OK key on the remote control.
3. Picture mode: Select from Standard/Dynamic/Mild/User.
4. Colour Temperature: Select from:
   • Normal
   • Cool (Increases blue tint)
   • Warm (Increases red tint)
5. DNR: Select from Off/Low/Middle/High/Auto.
6. Aspect Ratio: Select from 4:3/16:9/Auto/Zoom1/Zoom2.

Sound Options in DVB-T mode (Television)

Screenshots of the Sound Setup menu.

To navigate all menus, use the up/down/left/right navigation keys on the remote control. Press the EXIT key on the remote control to return to the previous menu.

1. Press the menu key on the remote control to activate the main menu.
2. Select Sound setup and activate with the OK key on the remote control.
3. Sound Mode: Select from Standard/Music/Movie/User.
4. Balance: Using the left/right navigation key, select your preference of audio balance.
5. AVL: This feature automatically adjusts the audio level when the TV is turned on.
6. Digital Audio Output: Select the spdif mode from OFF/PCM/Auto.
7. Audio Description: Turn ON/OFF the Audio Description and set the Audio level.

Channel Setup (TV, DTV or Radio Mode)

Screenshots of the Channel Setup menu.

To navigate all menus, use the up/down/left/right navigation keys on the remote control. Press the EXIT key on the remote control to return to the previous menu.

1. Select the country you are residing in.
2. Select Auto Scan to re-tune the TV channels. Screenshot of the Auto Tuning confirmation prompt. Press the OK Key on the remote control to start the TV channel tuning. Select Cancel to exit the Auto tune.
3. Select DTV Manual Scan to manually tune in TV channels. Diagram showing manual tuning parameters. The TV channel signal strength and quality indicators are at the bottom of the picture. Select a channel number, then select Start Scan to begin the manual search.
4. Channel Edit: Screenshot of the Channel Edit screen. Edit all TV channels with the help of the edit options: Delete/Fav/Skip/Lock.
   • Delete: Press the red key on the remote control to delete a channel.
   • Fav: Press the yellow key on the remote control to add the highlighted channel to the favourite list.
   • Skip: Press the green key on the remote control to enable the skip function. If enabled, the chosen channel will be skipped when scrolling through the channel list.
   • Lock: Press the blue key on the remote control to lock the channel. The channel will be password protected.

Important note: Lock feature needs to be activated and password set in the Function menu before the Lock feature can be used. Read Function options.

5. Common Interface: Displays information of any inserted CI module (Card).

6. DTV Setting:

• a. Subtitle language: Select subtitle language.
• b. Subtitle type: Select from Normal or Hard of Hearing.
• c. Audio type: Select from Normal or Hard of Hearing.

7. Multi-Audio: Select from the list of languages available.

Function

Screenshots of the Function menu.

To navigate all menus, use the up/down/left/right navigation keys on the remote control. Press the EXIT key on the remote control to return to the previous menu.

1. Teletext language: Select from West Europe/East Europe/Russian/Arabic.
2. System Lock: Press the OK key on the remote control to turn the lock system on and off. Important note: The default password is 0000. After changing the password, please make sure to remember it. If you do forget your password, the override password is 8899.
   • a. Change PIN: Use this option to change your password.
   • b. Program restrictions: This turns on the parental lock to set the age level of your choice to watch the channel. Select None to turn the parental lock off.
3. Auto Power Down: The TV will power down if no activity on the TV or remote within the duration selected. Select from Off/1hr/2hr/3hr/4hr. The TV default setting is 4hr. Deactivate this function by selecting OFF.
4. Record Menu:
   • a. Record Disk Select: Select the device used to record on.
   • b. Time-shift config: Turn on/off the Time-shift function.
   • c. Start recording: Start instant record, select from recording durations (10min/30min/1hr/3hr/End when device is full/ End when programme ends).
   • d. Scheduled List: View and edit scheduled recordings.
   • e. Recorded List: View and playback available previous recordings.
5. CEC: Various options to control HDMI ports: turn the CEC ON/OFF.

Setup

Screenshots of the Setup menu.

To navigate all menus, use the up/down/left/right navigation keys on the remote control. Press the EXIT key on the remote control to return to the previous menu.

1. OSD Timer: Select options of the duration the menus remain on screen from 10s/20s/30s/40s/50s/60s/Off.
2. Sleep Timer: The TV will automatically go to standby if the sleep timer is set. Select from options Off/15min/30min/60min/90min/120min/180min.
3. Home mode: Select from Home/Max Brightness.
4. Quick Setup: Reset the TV for TV tuning.

Smart Features (Launcher screen)

Screenshots of the Launcher screen showing various apps and services.

The TV on-demand apps and streaming apps are listed in the top two rows.

TV apps: BBCIplayer/ITVHub/All4/My5/UKTVPlay

Streaming apps: Netflix/YouTube/Amazon prime Video

The apps are not pre-installed, and you will need to install them by simply highlighting the app you want to install and pressing the OK key on the remote control. Press the OK key again to activate the download; the app will then download and install automatically.

Screenshot showing the BBC iPlayer app details and download option.

App manager

The app manager is on the 4th row down and shows you what apps are installed and if any app updates are available.

Screenshot of the App manager showing installed apps and update status.

In this folder is also the option to uninstall any app. Uninstall by highlighting the app and pressing the OK key on the remote control. Select OK to uninstall.

If any updates are available, they will be in the app manager. If you find that an app is not opening on the home screen, please check the app manager for any updates.

To activate Netflix or Prime video, you will need to have a Netflix and/or an Amazon account with login details (user name and password).

Logos for Netflix, YouTube, and Prime Video.

YouTube will function normally, but it is not possible to sign into a Google account.

TV App

Screenshot showing the TV App icon.

The TV link is a direct link to your television channels.

Screen Mirroring

Screenshots showing the Screen Mirroring app and its activation.

Highlight the Screen mirroring app, then press the OK key on the remote control to activate. Now you can cast phones/Laptop/Tablets to the big screen.

Note: The device and the TV must be connected to the same WIFI source.

System settings

Screenshots showing the System settings menu.

Highlight and press OK on the remote control to activate system settings.

Network Settings

Screenshot of the Network Settings menu showing Wired and Wireless Network options.

Highlight and select with the OK key on the remote control to open the wired and WIFI network settings.

Time Settings

Screenshot of the Time Setting menu showing options for Date, Time, Time Zone, etc.

Highlight and select with the OK key on the remote control each option to set your preferences.

Common settings

Screenshot of the Common settings menu showing Language, Application Manager, OTA Update, and System Recovery.

Highlight and select with the OK key on the remote control each option to set preferences.

OTA Update: If any updates are available for your TV, you will receive an upgrade prompt when you start up your TV. If you want to check manually, then select OTA Update.

Note: The update will not delete any apps or personal settings.

System Recovery: To do a factory data reset, select System Recovery; this will put the TV software back to factory default settings.

Note: Be aware that this process will delete all personal settings and all apps will need to be reinstalled.

Maintenance

Be sure to disconnect the mains plug before cleaning the TV.

Diagram showing a hand wiping a TV screen with a cloth.

1. Use a soft dry cloth to wipe away the dust from the screen and plastic surfaces.
2. Use warm soapy water to get rid of stubborn marks. Soak the cloth, then wring it until almost dry before wiping the TV.
3. After cleaning, allow any dampness on the screen to dry before switching on the TV.

Important Note:

• Never use alcohol, benzine, paint-thinner, cleaning fluid, or other chemicals.
• Do not use compressed air to remove dust.

Trouble shooting

Warning: Under no circumstances should you try to repair the TV by yourself, as this will invalidate the warranty. Do not remove the rear cabinet of the TV as there is a risk of electric shock. If a fault occurs, first check with the points listed below before calling the service help line (03334330312) for assistance.

Technical Specifications

Safety Warnings

• Read all the instructions carefully before using the TV and keep them for future reference.
• If you pass the TV onto a third party, make sure to include this instruction manual.
• Make sure that the voltage marked on the black rating label on the rear of the TV matches your mains voltage.

Safety

• Always disconnect the unit from the mains supply before connecting/disconnecting other devices or moving the TV.
• Unplug the TV from the mains socket during a lightning storm.

Mains Cable

• If the mains cable is damaged, it must be replaced by the manufacturer, its service centre, or similarly qualified persons in order to avoid a hazard.

Damage

• Inspect the TV for damage after unpacking.
• Do not continue to operate the TV if you are in any doubt about it working normally, or if it is damaged in any way – switch off, disconnect from the mains supply, and call the service help line.

Interference

• Do not place the TV on or near appliances which may cause electromagnetic interference. If you do, it may adversely affect the operating performance of the TV and cause distorted picture or sound.

Optimum Viewing

• View the TV in moderate light to prevent eye strain. It is recommended to watch the TV from a distance 3 – 7 times the screen height.

LED Screen

• The LED/QLED screens are manufactured using high precision technology. However, some tiny black dots/ or bright dots (red, blue, or green in colour) may constantly appear on the screen. These points are generated in the LED Screen manufacturing process.

Location

• The TV must be placed on a flat stable surface and should not be subjected to vibrations.
• The mains socket should be located close to the TV and should be easily accessible.
• This TV is designed for indoor use only.

Temperature

• Avoid extreme degrees of temperature, either hot or cold. Place the unit well away from heat sources such as radiators or gas / electric fires.
• Avoid exposure to direct sunlight and other sources of heat.

Naked Flames

• Never place any type of candle or naked flame on the top of or near the unit.

Moisture

• To reduce the risk of fire, electric shock, or product damage, do not expose the TV to rain, moisture dripping, or splashing. Keep containers such as cups or vases filled with liquids away from the TV.

Ventilation

• To prevent the risk of electric shock or fire hazard due to overheating, ensure that curtains and other materials do not obstruct the ventilation vents.
• Do not install or place this TV in a confined space. Ensure the TV is well ventilated.
• Make sure that there is a gap of at least 10cm on both sides and a gap of 20cm at the top.

Headphones

• Listening to loud sounds for prolonged periods of time may permanently damage your hearing.

Batteries

• Please keep the batteries for the remote control away from young children.
• Please dispose of the batteries correctly by following the guidance in this manual.

Electronic waste recycling

Symbol indicating electronic waste recycling. This sign indicates that this product may not be disposed of with your regular household waste. The recycling and separate collection of such products is your responsibility. Please drop off the above-mentioned waste at a designated place for recycling electronic waste. If you do not know where to drop off your electronic waste for recycling, please contact your local council office or household waste collection service.

Symbol indicating hazardous waste (crossed out wheeled bin with Hg, Cd, Pb). The crossed out wheeled bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste.

If the battery or accumulator contains more than the specified values of Lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery directive (2006/66/EC), then the chemicals symbols for Lead (Pb), mercury (Hg), Cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.

Symbol for Lead (Pb). By participating in separate collection of batteries, you will help to assure the proper disposal of products and batteries, thus helping to prevent potential negative consequences for the environment and human health.

For more detailed information about the collection and recycling programmes available in your country, please contact your local city or council office.

CE mark. This appliance complies with the European Safety and Electrical directives. It fulfils the following EU regulations:

EMC Directive 2014/30/EU
Test Standards:
EN55032:2015
EN55035:2017
EN61000-3-2:2014
EN61000-3-3:2013

LVD Directive 2014/35/EU
Test Standards:
EN 60065:2014