Installation Guide for TOWERIQ models including: PSBG-2AUL, PSBG2AUL, 2AXVJPSBG-2AUL, 2AXVJPSBG2AUL, PSBG-2AUL TowerIQ Guardian A, TowerIQ Guardian A
TowerIQ, Inc. PSBG-2AUL something appropriate based on the application information. In-building 2-Way Emergency Radio Communication Enhancement Booster 2AXVJPSBG-2AUL 2AXVJPSBG2AUL psbg 2aul
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DocumentDocumentTow erIQGuardianATM UserandInstallationGuide Class A PublicSafetyBDAforFirstResponders 06.16.2021 Fortechnicalsupport: Email:guardian@tower-iq.com |Call:844-626- 7638AvailableMonday Friday,7am 5pm PST Activateyourwarrantyatwww.toweriq.nyc TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 2 FCCNOTICE The TowerIQTQ-GuardianA2A signal booster is 90.219 Class A booster. Under Section 90.219(d)(5) of the Commission's rules,allPart90ClassAsignalboosterinstallationsmustberegisteredwiththeFCC. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 ofthe FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordancewith the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residentialareaislikelytocauseharmful interference in whichtheuser willberequiredto correct theinterferenceathisown expense. FilingRegistrations.To register a Part 90 Class A signal booster, go to the Part 90 Signal Booster Registrationand Discovery page atwww.fcc.gov/signal-boosters/registration.EnteranFCCRegistrationNumber(FRN)andPasswordintheupper- rightcornerofthescreen.Thenclickon"LOGIN." OntheSignalBoosterInformationpage,entereither(1)latitudeandlongitude(indecimaldegrees)oftheboosterlocationandclick on the "Get Address Info" button; or (2) the booster, city, and state, and click on the "Get Lat/Long button. The registration tool will provide a map of the booster location to verify the location is correct. Next, check the box(es) for the frequencieswithin the operating range of the signal booster and enter at least one call sign associated with the booster. Then enter thefiler's Company Information (Company Name, Company Attention, Address, Email registration, enter Signature Information(Title, Name), and click "Submit." The system will generate a confirmation, including a booster ID number, which you may printfor your records. Each booster must be submitted separately. Using the links in the upper-right corner of the Signal BoosterConfirmationpage,youcan"Adda Booster,""ViewYourBoosters"or "Logout." Accessing Registrations. Each registration will be available to the public on the same day it is filed with the Commission.Registrationsmaybeaccessedat:www.fcc.gov/signal- boosters/registration.Clickon"ViewAllBoosters"fromthePart90SignalBoosterRegistrationandDiscoverypage.Theregistrationscanbesearched andsortedbyboosterIDnumber,nameofthefiler,city, county,state,zipcode,latitude/longitude,orcallsign. For further informationpleasecontact the FCC Licensing Support Hotlineat (877)480-3201 or submit an onlinehelp requestat https://esupport.fcc.gov/onlinerequest.htm. Support hours are Monday thru Friday, 8:006:00 p.m. Eastern Time, except forFederal holidays. Applicant'sname:TowerIQ, Inc. Address:13723 Riverport Drive C/O Potter Electric Signal Company Saint Louis, MO 63043 Contactperson: michaelm@pottersignal.com; Call:314-683-2218 FCCContactinformationishttps://signalboosters.fcc.gov/signal-boosters/Federal CommunicationsCommission 45 L Street NEWashington,DC20554 Phone:1-888-225-5322 TTY:1-888-835-5322 TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 3 TABLE OF CONTENTS FCCNOTICE.................................................................................................................................................................................................................................................. 3 TABLE OF CONTENTS................................................................................................................................................................................................................................... 4 CHAPTER1:INTRODUCTION&OVERVIEW.................................................................................................................................................................................................... 5 1.1 ProductOverview.......................................................................................................................................................................................................................... 5 1.2 PackageContents...........................................................................................................................................................................................................................5 1.3 AdditionalItemsNeeded................................................................................................................................................................................................................ 5 1.4 Key Features&Benefits.................................................................................................................................................................................................................. 5 1.5 OptionalAccessories......................................................................................................................................................................................................................6 1.6 Howit Works.................................................................................................................................................................................................................................7 1.7 AWordAboutSafety....................................................................................................................................................................................................................... 7 1.8 WarningNotices:........................................................................................................................................................................................................................... 7 CHAPTER2:BDAINTERFACE&CONNECTIONS...............................................................................................................................................................................................8 2.1 TQ-GuardianA2A BDAInterface Overview....................................................................................................................................................................................... 8 2.2 RFInterfaces (A5 & A1)..................................................................................................................................................................................................................9 2.3 Power Wiring DCPower for 24-30VUPS/Battery Backup............................................................................................................................................................... 10 2.4 ACPower 110V............................................................................................................................................................................................................................ 10 2.5 AlarmI/O Interface......................................................................................................................................................................................................................11 2.6 VSWR Alert TriggerCriteria........................................................................................................................................................................................................... 11 2.7 Oscillation Detected AlertTriggerCriteria....................................................................................................................................................................................... 13 2.8 Component AlertTriggerCriteria................................................................................................................................................................................................... 14 2.9 LoadRestrictions......................................................................................................................................................................................................................... 14 2.10 EthernetInterface....................................................................................................................................................................................................................... 15 2.11 USBInterface...............................................................................................................................................................................................................................15 2.12 AlarmLEDs................................................................................................................................................................................................................................... 16 CHAPTER3:PLANNINGTHEINSTALLATION.................................................................................................................................................................................................. 17 3.1 InstallationOverview.................................................................................................................................................................................................................. 17 3.2 ExteriorAntenna Overview.......................................................................................................................................................................................................... 17 3.3 InteriorAntennaOverview........................................................................................................................................................................................................... 18 3.4 AntennaSeparation..................................................................................................................................................................................................................... 19 3.5 BDALocation...............................................................................................................................................................................................................................20 3.6 Accessories..................................................................................................................................................................................................................................20 3.7 NeedHelp?..................................................................................................................................................................................................................................20 CHAPTER4:INSTALLATION........................................................................................................................................................................................................................ 21 4.1 SoftInstallation............................................................................................................................................................................................................................21 4.2 ExteriorAntenna..........................................................................................................................................................................................................................21 4.3 InteriorAntennas........................................................................................................................................................................................................................ 22 4.4 Mounting theBDA....................................................................................................................................................................................................................... 23 CHAPTER5:CONFIGURATION&TESTING.................................................................................................................................................................................................... 24 5.1 PoweringontheBDA.................................................................................................................................................................................................................... 24 5.2 DIPSwitchConfiguration.............................................................................................................................................................................................................. 24 CHAPTER 6:TESTINGANDTROUBLESHOOTING..........................................................................................................................................................................................27 6.1 BandLEDConditions.....................................................................................................................................................................................................................27 6.2 LEDConditions.............................................................................................................................................................................................................................27 6.3 Testing &Troubleshooting............................................................................................................................................................................................................ 27 CHAPTER 7:SENTRYCONFIGURATION&MONITORING.............................................................................................................................................................................. 28 7.1 SentrySoftwareIntroduction........................................................................................................................................................................................................28 7.2 SoftwareInstallation....................................................................................................................................................................................................................28 7.3 HardwareInstallation.................................................................................................................................................................................................................. 29 7.4 UserRegistration......................................................................................................................................................................................................................... 30 7.5 Device Registration..................................................................................................................................................................................................................... 31 7.6 DeviceConfiguration................................................................................................................................................................................................................... 31 7.7 SentryOperation......................................................................................................................................................................................................................... 33 CHAPTER8:SPECIFICATIONS.....................................................................................................................................................................................................................37 CHAPTER9:SAFETYANDCOMPLIANCE....................................................................................................................................................................................................... 38 9.1 FCCCompliance...........................................................................................................................................................................................................................38 CHAPTER10:WARRANTY........................................................................................................................................................................................................................... 39 10.1 WarrantyPeriods.........................................................................................................................................................................................................................39 10.2 Three-YearProductWarranty........................................................................................................................................................................................................ 39 10.3 LimitationsofWarranty,DamagesandLiability............................................................................................................................................................................... 39 CHAPTER1:INTRODUCTION&OVERVIEW 1.1 ProductOverview TQ-GuardianA2Aisa2-watt,bi-directionalamplifierwithamaximumgain of90dBsupportingboththe700and800MHzPublicSafetyfrequencybands. In the majority of cases, newly constructed buildings with considerable size, or existing buildings that increase capacity byexpanding the building footprint are required to have signal strength of -95 dBm or better in designated critical areas Emergency Command Centers, Fire Pump Rooms, stairwells, standpipe, cabinets, etc. in order to receive a certificate ofoccupancy.TQ- GuardianA2AmeetsthecodeforNFPA72/1221andIFC510andfeaturesaType 4ratedamplifierhousing. Additionally,theTQ- GuardianA2Acomesequippedwithintegratedalarmingcompatibility,UPSandEthernetenabledremotemonitoring.TowerIQprovidesanindust ryleading3-yearwarranty 1.2 PackageContents YourBDAboxcontainsthefollowingitems: · TQ-GuardianA2Abi-directionalamplifierwithType 4ratedhousingandmountingkit · Integratedalarmcable (5ft) 1.3 AdditionalItemsNeeded TheTQ-GuardianA2Aneedsthefollowingadditionalcomponentsforacomplete install: · OneExternalantennaa(directionalYagi) · MultipleInsideantennasb(omnidirectionaldomesand/ordirectionalpanels) · Cablesplitterforinside antennasc · Sufficientlengthsofultra-lowlossinterior/exteriorcable,50-ohmd · Lightningsurgearrestor · GroundedsurgesuppressorforDCpowersupply · Ethernetcable Note:Somecomponentoptionsarelistedintablebelow.Notallaccessoriesarelisted. 1.4 Key Features&Benefits · Improves coverage for Public Safety Band cellular network frequencies: UL: 788-798, 779-805, 806-816 | DL: 758-768, 769-775,851-861 · 32Channels, 90dBgain, 2-wattsystem · MeetsthecodeforNFPA72/1221andIFC510 · Type 4ratedamplifierhousing.NoadditionalType 4 enclosureneeded · Supplementary Ethernetportwithbuilt-inTowerIQSentryTMremotemonitoringhardware · Integratedalarming · Connects to UL2524 Listed UPSforexternalbatterybackup · Automaticgaincontrol(AGC)andOscillationDetection · Energy-savingoperationallowsbandstoremaindormantwhennotinuse · 110VAC or 24VDC power options · Independentlyadjustable frequencyattenuationforuplinkanddownlink(Reducegainin-1dBmincrements) · Industryleading3-yearwarranty TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 5 1.5 OptionalAccessories TowerIQprovidesmanyoptionalfeaturesandaccessoriesfortheTQ- GuardianA2Aamplifier.Note,somecomponentoptionsarelistedintablebelow.Notallaccessoriesarelisted. SeeyourTowerIQsalesperson forallcompatiblepartnumbers OutdoorAntennaOptions DirectionalWideBand50YagiAntenna(698-960MHz); N-Female connectors Note:The sum of antenna gain(dBi) and cableloss(dB) can not exceed 9 And if the insertion loss of outside cable exceeds 4dB, the VSWR alert will be affected. InsideAntennaOptions Omni-directionalWideBand50DomeAntennas(698-960MHz);N-Femaleconnectors DirectionalWideBand50PanelAntennas(698-960MHz);N-Femaleconnectors Note:Thesumofantennagain(dBi)andcableloss(dB)cannotexceed2. UltraLow-LossCoaxialCable TQ-400Low-LossCoax TQ-600UltraLow-LossCoax TQ-400UltraLow-LossCoaxPlenumFire-RatedCoax Splitters,Couplers&Accessories WideBandCouplers(698-2700MHz) WideBandSplitters(698-2700MHz) TQ-LPLightningProtector 5dB;10dB;20dBRFAttenuator TQ-Mount-Pole:LBracketmountwithUbolthardwarefordonorantennamounttoJ-bar TQ-Mount-JBar:Steel1inchJ-Barmountfordonorantenna.Antennamountnotincluded Fire-ratedplenumcableisUL-ratedforplenumceilings(ULE473791) TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 6 1.6 Howit Works TheTQ-GuardianA2Aamplifiessignalsthatreachabuildingfromthenearestradiotower,andfromradiosinsidethebuildinggoingback to the tower. This compensates for weak reception caused by distance, topography, building structure, etc. The BDAreceives the signal from an outside antenna, amplifies that signal, and then rebroadcasts it via antenna(s) inside the building,where it can then be picked up by radios inside. In the reverse direction, interior antennas also pick up signals coming fromradios,where theyareamplifiedbytheBDA,andthen passedtotheexteriorantennaforrebroadcastbacktothe tower. 1.7 AWordAboutSafety Followallsafetyprecautionsinthismanual.Thisinformationisdesignedtopreventpersonalinjury,equipmentmalfunction,and/orradiointerfe rence.Youareresponsibleforensuringasafeinstallation. Yourinstallationmayrequireworkinginhighlocationssuchasroofsand/orladders.Followapplicablesafetyregulationsandbest practices to avoid falling. Take care not to drop objects from any high area. Cordon off ground areas directly below thesectionofroofyouareworkingon,orbelowyourladderwheneverpossible. Inaddition,asaqualifiedinstaller,youareresponsibleforknowingandfollowingallapplicablecodesandregulationsandforobtainingallrequiredp ermitsandinspections. Alwaysuseappropriate personalprotectiveequipmentsuchasgoggles,gloves,hardhat,etc.asneeded,andasrequired.Failureto exercisecautionwhenworkinginhighareas couldcauseafallandpersonalinjury. . RFSAFETYWARNING:ANYANTENNAUSEDWITHTHIS DEVICEMUSTBELOCATEDATLEAST8INCHESFROMALLPERSONS. CHANGES OR MODIFICATIONS NOT EXPRESSLYAPPROVEDBYTOWERIQCOULDVOIDTHEUSER'S AUTHORITYTOOPERATETHEEQUIPMENT. 1.8 WarningNotices: Caution:noticesmayalsobeusedinthismanualtodrawattentiontomattersthatdonotconstituteariskofcausingdamageto the equipment but where there is a possibility of seriously impairing its performance, e.g. by mishandling or gross maladjustment.Warningsand Cautionswithinthemaintextdonot incorporatelabelsandmaybe inshortened form. These draw the attention of personnel to hazards that may cause damage to the equipment. An example of use is the case ofstaticelectricityhazard. Caution,riskofexplosion ifbatteryisreplacedbyanincorrecttype.Disposeusedbatteriesaccording tothe instructions. Disconnection of the 2 RF connectors may cause damage to the equipment when power is on. The application antenna and RFcablearenotprovided.The sum of antenna gain (dBi) and cable loss (dB)shouldnotexceed2dBiforinsideantennaand9dBiforoutsideantenna,shortestdistancefromhumanis0.882m Important:Unauthorizedantenna,cablesand/orcouplingdevicesmaynotbeused.Changesormodificationsnotexpresslyapproved bytheTowerIQcouldvoidtheuser'sauthoritytooperatetheequipment. Use of unauthorized antennas, cables, and/or coupling devices not conforming with ERP/EIRP and/or indoor only restrictions isprohibited Home/personaluseareprohibited. Note: If the insertion loss of the outside cable exceeds 4dB the VSWR alarm will be affected. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 7 CHAPTER2:BDAINTERFACE&CONNECTIONS 2.1 TQ-GuardianA2A BDAInterface Overview Interface A1 A2 A3 A4 A5 A6 A7 A8 A9 Type Description INSIDE ETHERNET ALARM1I/O DC INPUT OUTSIDE USB GROUNDINGSCREW POWER110VAC ALARMLEDs NFemaleforINSIDEcableandantenna Cat5eStandardEthernetCableDevice ToFireDepartmentControlBox ConnectDC,voltage24V nominal NFemaleforOUTSIDEcableandantenna Usedtoinitializethenetworkconnectiondevices Groundingscrew Connectto110VACor110VofUL2524 listed UPS Indicateanalarmcondition TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 8 2.2 RFInterfaces (A5 & A1) A5--N- typeFemaleforOUTSIDEcable and antenna A1--N- typeFemaleforINSIDEcablea nd antenna TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 9 2.3 Power WiringDCPower for 24-30VUPS/Battery Backup 2.4 ACPower 110V Battery line: Red: Positive Black:Negative Green: ground Black: N White: L TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 10 2.5 AlarmI/O Interface 987654321 Number 1 2 3 4 5 6 7 8 9 Definition VSWRAlert(N.O.) VSWRAlert(COM) VSWRAlert(N.C.) Oscillation Detected Alert(N.O.) Oscillation Detected Alert(COM) Oscillation Detected Alert(N.C.) ComponentAlert(N.O.) ComponentAlert(COM) ComponentAlert(N.C.) Note: these connections need to be made to Power Limited sources. WireColoronCable Black Red White Green Brown Blue Yellow Purple Gray 2.6 VSWRAlert TriggerCriteria TheVSWR Alertistriggeredunderone(ormore)ofthe followingconditions: TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 11 · VSWR Alarm caused by outdoor VSWR abnormal TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 12 2.7 Oscillation Detected AlertTriggerCriteria TheOscillation Detected Alertistriggeredunderone(ormore)ofthe followingconditions: · The isolation between outside antenna and inside antenna is not enough. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 13 2.8 Component AlertTriggerCriteria TheComponent Alert istriggeredunderthefollowing: · Repeatercurrentisabnormal 2.9 LoadRestrictions AlarmDryContactOutputRestrictions · 1 A at 30 VDC (Resistive) · 0.5 A at 60 VDC (Resistive) · 0.3 A at 125 VAC (General Use) Note: these connections need to be made to Power Limited sources. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 14 2.10 EthernetInterface MaleConnectorusedto transfertointernet orethernet Female EthernetPort(RJ-45)onBDA 2.11 USBInterface TheUSBconnectorisontopoftheTQ-GuardianA2Aunit, belowtheDIPswitches, asshownbelow. Onlywhen initializingthe network connectionequipment, afterinitializationunplugthe USBcable. As shown, the NEMA Type 4 housing must be open to gain access to this port. The interface is used to initialize network connectionsusingacomputer.Be suretounplugtheUSBcableafterthenetworkinitializationiscompleted. TOComputer TOUSB TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 15 2.12 AlarmLEDs INSIDEBDAALARMINTERFACE OUTSIDETYPE 4 ALARM INTERFACE 1 ACPower 2 DC Power 3 VSWR 4 Oscillation Detected 5 Component Alert 6 Silencing(button) Status Description GreenON AC Powerisworking properly OFF RedON ACPower isnotworking, and BDA has switched to DC Power. OFF RedON OFF Connection to the donor antenna has been interrupted or is not present. Possible bad connector or cable termination. RedON OFF RFemittingdevice can't function becauseoscillationis happening, often caused by indoor and outdoor antennas being too close. RedON Somesystemcomponentsfailing. Overpowering has occurred. Off Ifthealarm is triggered,pressthisbuttontosilencetheaudible alarm.Itneedstobe pressedonceevery22hourswhenit'sinsilencingposition ortheboosterwill sound. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 16 CHAPTER3:PLANNINGTHEINSTALLATION 3.1 InstallationOverview Typically,aBDAinstallationfollowsthesesteps: 1. Choosea mounting location for theexterior antenna. TherecommendedYagi directional antenna is, pointed directlyat the radio tower (line of sight). The antenna is typically mounted on the wall or roof of the side of the building with thestrongest signal.Agrounded lightningprotector isrequired betweentheexterior antenna and theBDA. 2. Next, choose the mounting location of the interior antenna(s), being sure to take separation requirements into account.Long, narrow spaces benefit most from directional flat-panel antennas, while more square spaces benefit more fromomnidirectional domeantennas. 3. ChoosewheretomounttheBDA.Thisshouldbeinasecureindoorlocation nearagroundedpowersource. 4. Mapthe cablingroute betweenthe exteriorantennaandtheBDAandbetween the BDAandinterior antennas. 5. Proceedwitha`softinstallation'connectingcomponents withoutsecuring theirplacement untiltesting canbecompleted. 6. Poweronthe BDAandperform configuration andtestingexplainedinChapter5. 7. CompleteinstallationbysecuringtheplacementoftheBDA,antennasandothercomponents,ImportantInsta llationSafetyPrecautions: · Theexteriorantennamustnotbeco-locatedoroperatingin conjunctionwithanyotherantenna. · Alwaysuseaproperlyinstalled TowerIQlightningprotectorbetweentheexteriorantennaandtheBDA. · AlwayspowerofftheBDAbeforeworkingontheroofofthebuilding, oranywhereinclose proximitytotheexternalantenna. · Complywithallantennaseparationrequirementstopreventsignaloscillation. CAUTION:FAILURETOPROPERLYINSTALLALIGHTNINGPRO-TECTOR CAN RESULT IN DAMAGE TO THE BDA, ANTENNAS,ANDWIRING. CAUTION:SIGNALOSCILLATIONCANCAUSERADIOINTERFER-ENCE WITH RADIO TOWERS AND RESULT IN CIVIL AND/ORCRIMINALPENALTIES. 3.2 ExteriorAntenna Overview The Yagi antenna receives and transmits signals over a focused area. It must be aimed directly (line of sight) toward the radiotower that provides the strongest signal to the building. The exterior antenna and mast (if any) must be mounted in a locationthatmeetsallofthefollowingcriteria: · Bestsignalstrength. · Notco-locatedwithotherantennasorusedinconjunctionwith otherantennas. · Awayfromallpowerlines. · Atleast6ft.fromlightningrodantennas. · Atleast8in.from anyperson. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 17 Thesedistancesaregeneralguidelinesonly.Refertotheapplicablebuildingandelectricalcodesinyourareatodeterminespecificlocalrequiremen ts. 3.3 InteriorAntennaOverview Youmayuseanycombinationofomnidirectional(dome)and/ordirectional(flatpanel)interiorantennastoobtainbalancedsignal strengththroughoutthestructure. Domeantennasprovide360- degreehemisphericalcoveragesuitableformostlysquareareas,whileflatpanelantennasprovideafocusedzoneofcoveragesuitableforlongnarro w areas.Theexampleaboveusestwodomeantennasandonepanelantennatoprovidefullcoverage Keep in mind that floor structures in multistory buildings can cause significant signal loss, which means that you may need toinstallinteriorantennason morethanonefloor. Hereisanexampleofa multistoryinstallation: TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 18 Note:Youmaynotneedantennasoneveryfloorofamultistorybuilding,depending onfactorssuchasbuildingmaterial,BDAgain,etc. 3.4 AntennaSeparation Proper antenna separation prevents signal oscillation (feedback) that can interfere with the radio tower. Separation ismeasured in a straight line from the exterior antenna to the closest interior antenna. The closest allowable distance dependsonanumber offactors,suchas BDA gainlevel,buildingmaterial,etc.Recommended separationdistancesare: Amplifiergain 40dB 45dB 50dB 55dB 65dB 70dB 75dB 80dB Min.separation(ad) 5'-6' 15'-20' 50' 60' 75-80' 100' 100'-120' 120'-180' Vertical separation is more important than horizontal separation. If you are unable to obtain the required separationhorizontally,tryraisingtheexteriorantenna.YoumayalsotryreducingtheBDAgainasdescribedinChapter5ofthismanual. AntennaSafetyPrecautions: You can mix and match dome and directional antennas as needed to obtain proper coverage throughout the building orarea where you need to boost the signal. If you use a Yagi exterior antenna, you should normally aim it away from all interiorantennas,regardlessofseparation,topreventoscillation. AntennaAiming OK CAUTION: SIGNAL OSCILLATION CAN CAUSE RADIOINTERFERENCE WITH RADIO TOWERS AND RESULT INCIVILAND/ORCRIMINALPENALTIES. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 19 3.5 BDALocation Selectanindoorlocationforthe BDAthatmeetsthe followingcriteria: · Awayfromtightlyenclosedoroverlyhotspaces · Powerandwarninglightsareeasilyvisible · Shortestpossiblecablerunstoallantennas 3.6 Accessories The final step in the planning process is to make sure you have all of the necessary accessories to complete the installation.Youwillneedall oftheitemslistedinChapter1ofthismanualplussomeorallofthefollowing: · Cableclips:Usethesetosecurethecablestointeriorandexteriorwalls/ceilings. · Appropriatelyratedsealant/caulkingtowaterproofexteriorcableentrypoints · Handand/orpowertoolsasneededtocomplete theinstallation · Personal Equipment (PPE): Use all PPE required by local codes and/or best practices to help ensure personal safety duringinstallation. CAUTION:YOUARERESPONSIBLEFORENSURINGTHAT THE INSTALLATION MEETS ALL APPLICABLECODES. Note:YoumayneedtoobtainapermitfromyourlocalbuildingdepartmenttoinstalltheBDAandantennas.Checkyourlocalbuildingand/orelectricalc odes. 3.7 NeedHelp? If you need help planning your installation, contact a qualified installer, the reseller who supplied you with the BDA, orTowerIQ: Call:844-626-7638,7a.m.to5p.m.PST,MondayFriday Email:guardian@tower-iq.com TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 20 CHAPTER4:INSTALLATION 4.1 SoftInstallation Performa"soft"installationofallcomponents totest signal coverageand oscillationbeforemakingtheinstallationpermanent. Avoid making holes or other permanent attachments during this phase. Refer to Chapter 5 for configuration andtestinginstructions.Proceedwithfinalinstallationonceconfigurationand testingarecomplete. 4.2 ExteriorAntenna Mount the exterior antenna in the location you selected during planning. Follow all of the instructions included with theantenna to ensurethatyourinstallationisdoneproperly. Hereareafew reminders andessentialsteps: · AYagiantennaismountedhorizontallywithdriphole facingdownandaimedatthedesiredradiotower(line ofsight). · Mountthe antenna. · Connectalengthof cable tothe antennaandhand-tighten. · Runthecablealongthe plannedroute. · InstallaproperlygroundedTQ-LPlightningprotector. · Sealanyexteriorcableentry pointsonbuilding exteriorwithcaulkingorsealant. WARNING:DONOTTOUCHANYLIVEELECTRICALWIRESORALLOW THE ANTENNA OR CABLING TO TOUCH ANY LIVEELECTRICALWIRES. CAUTION:AVOIDAIMINGAYAGIANTENNATOWARDANYINTERIORANT ENNA. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 21 4.3 InteriorAntennas Mount the interior antenna(s) in the location(s) you selected when planning. Follow all instructions included with the antenna(s)toensuretheinstallation(s)aredoneproperly. Hereareafewremindersandessentialsteps: · Domeantennasaremountedontheceilingasclose tothecenterofthedesiredcoverage areaaspossible, domed(convex)sidepointingdown. · Flat panel antennas should be wall-mounted as close as possible to the center of the wall, or at one end of long narrowspace. · Mountthe antenna. · Connectalengthofcabletothe antennaandtightenuntilhand-tight. · If you are installing multiple antennas, run the cable to the splitter location and connect the cable to one of the outputs onthesplitter. · Connectanother length of cabletotheinputside of the splitter(ifused)andrunthiscabletothe BDAlocation. · Itis important tokeepthecablerunsequaloruse tapstoensure aharmonious install. CAUTION:VERIFYTHATALLINTERIORANTENNASMEETTHESEPARATION REQUIREMENTS DESCRIBED IN THE PREVIOUS CHAPTER,ANDTHATNOANTENNAISAIMEDTOWARDTHEEXTERIORANTEN NA. CAUTION:DONOTCONNECTANINTERIORANTENNATOTHESPLITTERINPUT. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 22 4.4 Mounting theBDA MounttheTQ-GuardianA2Aasfollows: · Verifythattheselectedlocationmeetsallcriteriadescribedinthepreviouschapter. · Mount a 24 inch x 24 inch x 3/4 inch thick sheet of plywood on top of sheetrock, secured into wall studs where the NEMAhousingistobeplaced.Theplywoodshouldbeflushagainstwall. · Oncetheplywoodissecure,attach theType 4 housingtotheplywoodbaseusingthescrewsprovided.Inmostinstallations,thehousingwillbeoriented,sotheI/Oportsarefacing down. · Connecttheoutdoorantennacabletothe signalboosterconnectorportmarkedOUTSIDEandtightenthe connection. · Connecttheoutdoorantennacabletothe signalboosterconnectorportmarkedINSIDEandtightentheconnection. CAUTION:DONOTPOWERONTHEBDAUNTILINSTRUCTEDTODOSO. CAUTION:NEVERPOWERONTHEBDAWHENANYANTENNASAREDISCONNE CTEDASTHISCOULDDAMAGETHEBDA. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 23 CHAPTER5:CONFIGURATION&TESTING 5.1 PoweringontheBDA 1. Makesuretheexteriorandinteriorantennacablesare firmly connectedtotheircorrespondingportsontheType 4enclosure. 2. Verifythatthe greenPowerlightisilluminated. 3. Whentheboosteristurnedon, the bandlightswillflash redandyellowforapproximately10seconds. CAUTION:ONLYUSETHEPOWERSUPPLYINCLUDEDWITHTHEBDA. USE OF ANOTHER POWER SUPPLY COULD DAMAGE THEBDAAND/ORPOWERSUPPLY. CAUTION:DONOTPROCEEDBEYONDTHISPOINTUNTILTHEBDA IS POWERED ON AND NO RED WARNING LIGHTS AREILLUMINATED. 5.2 DIPSwitchConfiguration Bydefault,allDIP switchesareturnedin theOFFposition, whichprovidesmaximumgaintoallchannels. Toaccessdigitalchannelization,see"Chapter7:SentryConfiguration&Monitoring" on page26.NotethatattenuationmadethroughSentrysoftwareiscumulativewiththatoftheBooster's DIPswitches. BEFOREINITIALCONFIGURATION,setboosterswitcheswithhigh,butnotfull,attenuation(asfullattenuationwouldcausethebandtoshutoff). DURINGCONFIGURATION,youmayaddgainincrementallyuntilthesignallevelhasimprovedenoughtomeetsafetyrequirements. NOTE:TURNALLUPLINKDIPSWITCHESTOONANDADJUSTTHEMBACK ONE STEP AT A TIME UNTIL UPLINK CONNECTIVITY IS MADE WITHTHEEMERGENCYRADIOTOWER. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 24 Notethatredflashinglightsindicatethesystemhasdetectedoscillation forthecorrespondingchannel(s). Thebandwillturnoff if adjustments are not made. When adjusting booster attenuation, full power is not always the best option. The goal is toobtainasignallevelthroughoutthebuildingthatmeetssafetyrequirements. Thefollowingdiagramsandnotesexplainhowtointerpret,anduse,these switchbanks.DIPswitchorganization PS 700 DL DIP switchescontrol700bandd ownlink PSULDIPswitchescontrol700 band and 800 banduplink PS 800 DL DIP switches control 800 band downlink ATTENUATIONTHROUGHSENTRYSOFTWAREISCUMULATIVEWITHTHATO FTHEBOOSTER'SDIPSWITCHES. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 25 DOWNLINK UPLINK Switch 1 Switch 2 Switch 3 Switch 4 Switch 5 124 816 1 2 4 8 16 1 dB 2 dB 4 dB 8 dB 16 dB Additivecombinationeffects: 12345 · Switch 1(1dB)+Switch2(2dB)=3dBattenuation · Switch1(1 dB)+Switch2(2 dB)+Switch3(4dB)=7dBattenuation · Switch1(1dB)+Switch2(2dB) +Switch3(4 dB)+Switch4(8 dB)=15dBattenuation ·Switch 1 (1 dB) + Switch 2 (2 dB) + Switch 3 (4 dB) + Switch 4 (8 dB) + Switch 5 (16 dB) = 31 dB attenuation Afewpracticalattenuationexamples: ImportantNote: TurnALLuplinkattenuationsdipswitchestoONandadjustthem backonestepatatime untiluplinkconnectivityismadewiththeEmergencyRadioTower. 1234 5 · TurningallswitchesOFF=0dBattenuation(boosterisatfull gain). · TurningONswitch#1inabank=1dBattenuation (boostermaximumgain isreducedby1dB). · TurningONswitches#1, 3,and5in abank=1+4+16dBattenuation=21dBattenuation.Forexample, inan 80dBbooster,theselectedchannelisreducedto59dB (80dB -21dB). · Turning ON switches #2, 3, 4, and 5 in a bank=2+4+8+16dBattenuation=30dBattenuation.Forexample,inan80dBbooster,theselectedchannelisreducedto49dB(80dB-31dB). Note: When all the switchesinabank are turned on, the corresponding RF link will be shut down. WhentheBDAispoweredon,thegreenPowerLight(3)shouldilluminate. · If any of the bands are oscillating, the corresponding bandlights(1and/or2)willflashredandthatbandwilleventuallyshutdow nifadjustmentsarenotmade. Note: In general, the uplink and downlink DIP switches should besetidenticallybutthisisnotalwaysthecase. SILENCING 1 PS700 3 POWER 2 PS800 12345 124816 PS 7 00-DL 12345 124816 PS-UL 12345 124816 PS 8 00-DL TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 26 CHAPTER 6:TESTINGANDTROUBLESHOOTING 6.1 BandLEDConditions Thissectionwillhelp you interprettheLEDindicatorsonyourTQ-GuardianA2A.Butfirst,hereareafewconfigurationand testingpointstokeepinmind: SILENCING PS700 POWER PS800 · If the controllightforaspecificfrequencybandisflashingredorred-yellow,tryincreasing the antennaseparationbetween theinsideandoutsideantennasasmuchaspossiblefirst,thenrestartingthebooster. · Attenuationcanbe loweredtoa maximumof30dBthrough sentry software andmaximumof30dBusingthe booster's dip switches. · Attenuation greaterthan30dB (eithermadeby thebooster'sdip switchesorcumulativeadjustmentsofdipswitchesandsoftware)willcausetheaffectedbandtoshutoffanddisplayasolidredled. 6.2 LEDConditions LED INDICATIONS LED Color LED Condition Resolution GREEN ON Normaloperation. GREEN FLASHING Normaloperation.TheAutomaticGainControl(AGC)isself-adjusting. RED FLASHING IndicatesOscillation RED SOLID RFlinkisoff Refer to your Sentry Monitoring Software for more information about LED codes. Meanwhile, if you have any questions duringsetup,pleasereachouttoourU.S.-basedsupporttechnicians: Call:844-626-7638 Email:guardian@tower-iq.com 6.3 Testing &Troubleshooting Once the booster is powered on (and no Warning lights are on), assess the signal in locations of needed signal improvement.Refine the antenna locations and/or gain levels as needed, then complete the permanent installation when you are confidentthesystemwillperformwell. Afewtipsandsomeperspective: · It'snotrealistictoexpectfullreception everywhereinthebuilding. · As a general rule, increasing gain by 6dB doubles the coverage distance of the interior antennas. Start at the lowest gainand increasegraduallyasneeded. · IfoneormoreredWarninglightscomeson,itindicatesthereisoscillationinthatbandandadjustmentsareneeded · If you can't get the coverage reasonably well-balanced, you may need to install an additional interior antenna and/or adifferenttypeofinteriorantennaand/orrelocateinteriorantennas. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 27 CHAPTER 7:SENTRYCONFIGURATION&MONITORING 7.1 SentrySoftwareIntroduction TowerIQ's Sentry is a revolutionary advancement in signal-booster management. It aids in the installation, optimization, andongoingmanagementofyourTQ-GuardianA2ABDA.Itprovidesinstallerswithtoolsforseamlesssystemconfigurations, andithelpspinpoint malfunctions due to unforeseen changes in the amplifier landscape, such as new towers or repeater systems. Sentryalsonotifiesinstallersorendusersaboutvariousparametersviaemail.Featuresinclude: · Quicknotificationaboutboosterchangesandover-powersituations. · Allowsoffsitemonitoringandadjustmentsrelatedtoboosterperformance,suchasuplink,downlinkorbands. · Helpsoptimizeinstallationsbymonitoringandidentifyingthestrongestsignalstrengthavailable. 7.2 SoftwareInstallation Toinstalland configuretheserver, follow thesesteps: · GettheTowerIQSentrysoftwarefromyourdevicesupplier,ordownloadtheWindowssoftwarehere:https://toweri q.nyc/products/guardian-series · Installthesoftwareusingthestepsoutlinedbelow. · Configure the servertoastatic IPorpublic IPaddress. · In order to function on the network correctly, the server and the device must be (a) on the same Local Area Network, or (b)theservermustbethefrontendtothedevice. · Useappropriatesecuritysoftwareforsafeandreliable operationwhenconnectedtoanetwork. · Alldeviceanduserinformation willbestoredonthecomputer. Double-click ClientUserSetup to starttheinstallation,whichtakesyoutoWelcomescreen. Note: To avoid install glitches, we recommend you close all other Windows programs running on your computerbefore proceeding. After you have shut down other programs, click Next, which will take you to the User Information screen shown below. This iswhere you'll enter user information. It may be you as the installer, or you may be setting this up for someone else who will bemonitoringthesystemonanongoingbasis. TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 28 7.3 HardwareInstallation OncetheSentrysoftware isinstalled,youcanproceedtoconnectandconfiguretheTQ- GuardianA2ABDA.Toinstallthehardware,firstcompletethefollowingsteps: To Computer USB To Network server Computer USB To NFPA GuardianA's USB To Ethernet Computer USB · USBConnection:UseaUSB cableto connectyourcomputerdirectlyto theTQ-GuardianA2AUSB port.TheUSB connectionon the TQ- GuardianA2A is accessible by opening the Type 4 enclosure. The port is on top of the unit inside the enclosure, asshownbelow. · Ethernet Connection: Plug the Ethernet cable into the yellow-capped socket on the bottom of the Type 4 enclosure,labeled Ethernet.Theother end of theEthernetcablegoesto thenetworkserverornetworkswitchon theLAN.Ethemet is a supplementary circuit. Oncetheconnectionsaremade,powerontheTQ-GuardianA2ABDA. Registeranaccount:Beforeyoufinishthehardwareinstallation,you'llfirstneedtoregisteranaccount.Connectyourcomputertothenetwork wheretheTQ-GuardianA2AEthernetconnection wasmade.AsecureLANconnection isimportantbecauseitwillallowthecomputerto"see"theTQ-GuardianA2Adeviceonthenetwork. Start the Sentry client application by clicking on the shortcut that resulted from installing the software. You will see the screenbelow: TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 29 7.4 UserRegistration You'llneedtoregisteranaccount.Connectyourcomputertothenetwork.AsecureLANconnectionisimportantbecauseit will allow the computer to "see" the device on the network. Fill in the User Registration form and choose a user name,password,emailanduserphone.Oncecompleted,clicktheRegisterbutton. Click Register and you'll see the following screen,promptingyoutoenterthelocalServerIPaddress. EnterTowerIQ'sserverIP:12.232.138.150 or domain name erces.tower-iq.com EnteraUserName,Password,E-mail,andUserPhoneinthe fields provided. Then click Register to proceed. YouwilltheLoginscreenagain, asshowninthe nextscreen. In the fields provided, enter the Username and Passwordthat you registered on the system. This will enable you toproceedtodeviceconfiguration,asexplainedinthestepsbelow: TowerIQ, Inc|1609 Park 370 Place, Hazelwood, MO 63042|844-626-7638| guardian@tower-iq.com 30 7.5 Device Registration Connect the device to the networked client computer with a USBcable as described in the previous section. Make sure the server isalsolinkedtothecomputer.SelectaserialportandclickOpen,asshownintheAddBoosterscreenbelow. Completedeviceregistrationasdescribedbelow: · ClickRefresh toquery deviceparameters · Enteraname intheBoosterName field · Enterthelocation in theLocation Addressfield(optional) · ClickAddtoregisterthe deviceonthe server · Keepinmindthatonlytheregistereduserisauthorizedtosee/opera tetheaddeddevice. 7.6 DeviceConfiguration Usingthesamescreenasbefore,configurethedevice accordingtothestepsbelow. · Selectaserial port andclick Open. · ClickRefreshtoquerydevice parameters. · Click on the drop-down menu and select a server IP address and port number to make sure the device can be connectedto theserver. · Dynamic IP is available by checking Auto Search IP function, OR...enterIPparameters manually,if the deviceneedsastaticIP. · ClickApply tofinishthe configuration. Modify Booster Information. To modify the booster information, right click to access a pop-up menu with the followingadditionaloptions.SelectEditBoosterInfotoproceed. Delete Booster. To delete a booster, right click on the summary screen again to access a pop-up menu with additional options,and thenselectDeleteBooster. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | guardian@tower-iq.com 31 Youwillseeaconfirmationscreenasshownbelow.ClickYestoproceed. Password and E-mail Management: In the Tools pull-down menu, you can change your account information, including yourpassword, or the e-mail address for status reports. Roll over the Accounts heading and click on Modify Password/E-mail toaccessthisfeature. Tomodifyyourpassword,typeintherequestedinformationshownbelow andclickonModify. Tochangethee-mailaddresswherealertsgo,enteranewe-mail as shownaboveandclickon Modify. NOTE:IFYOUFORGETYOURPASSWORD,CLICKFORGOTMYPASSWORDON THELOGINPAGE. THEPASSWORDWILLBESENTTOYOURE-MAILADDRESS. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | guardian@tower-iq.com 32 7.7 SentryOperation LeavingallDIPswitchesoffbydefaultallowstheAGCtoadjustgainasneeded.TheabsenceofredLEDsindicatesthatthesystemisworkingasintended. ATTENUATIONTHROUGHSENTRYSOFTWAREISCUMULATIVE WITHTHATOFTHEBOOSTER'SDIPSWITCHES. ATTENUATION GREATER THAN 25 DB (EITHER MADE BY THEBOOSTER'SDIPSWITCHESORCUMULATIVEADJUSTMENTSOFDIPSWITCHESANDS OFTWARE)WILLCAUSETHEAFFECTEDBANDTOSHUTOFFANDDISPLAYASOLIDREDLED . 700MHz/ 800MHz 1. CENTERFREQUENCY:Thiscolumn isusedtoinputthefrequencyofthechannel. For example,enter851inthecenterfrequencyboxofchannel1,andclickthe Set button.The channelwillthen workat 869MHz.Theuplinkchannelwillautomaticallyworkonthecorrespondingchannelpair 2. SWITCH:Use the switch columntoopenorclose achannel. OFFcloses thechannel ONopensthe channel 3. UPLINKATT/DOWNLINKATT:Thesecolumnsareusedtolowerthegainofasinglechannel.Enterapositivevalueintherangeof1-25. 4. UPLINKPIN/DOWNLINKPIN:Thesecolumnsshowtheinputpoweroftheuplinkanddownlinkchannels. Thisparametercanonlybequeried. 5. BANDWIDTHCOLUMN:Thebandwidthcolumnisusedtodisplay thebandwidthofaparticularfrequencychannel-from12.5K,25K,75K 6. Bandwidth Dropdownbox: Thisisusedtoset the bandwidth for aparticular channel. The frequency bandwidth can beset to12.5K, 25K,75K. 7. Set buttonapplieschangesyou'vemadewithinthewindow. Toopen orclose achannel:SelectOFFor ON undertheSWITCHcolumn, TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | guardian@tower-iq.com 33 SettingDefaultValues TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | guardian@tower-iq.com 34 RFState · PS700andPS800sharethesameuplinkRFlink.Setting the Uplink Attenuation on this pagebetween 1 and 25 will simultaneously set theequivalentvalueforalluplinkchannelsforbothPS700 andPS800. · PS700 downlink Attenuation is used to attenuatethedownlinkgainfor700MHzband.Inputtinganyval ue between1and25 will settheequivalentvalueforalldownlinkchannels inthisband. · PS800 downlink Attenuation is used to attenuatethe downlink gain for the 800MHz band. Inputtinganyvaluebetween 1and25willset theequivalentvalueforalldownlinkchannelsin thisband. Onceupdatesarecompleteonthisscreen,clickthe Set buttontoap plychanges. The button of "Power supply"is a reserved function for the future. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | guardian@tower-iq.com 35 FromthedashboardaboveyoucanmanuallyadjusttheattenuationdBtoresolveproblems.Youcanalsoturnoffindividualbands. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | guardian@tower-iq.com 36 CHAPTER8:SPECIFICATIONS Electrical FrequencyRange,Uplink FrequencyRange, Downlink ChannelBandwidth NumberofChannels TotalOutputPower, Uplink TotalOutputPower,Downlink MaximumSystemGain GainAdjustmentRange(1dBstep) PassBandRipple,p-p UplinkNoiseFigure SystemGroupDelay Intermodulation Spurious 9kHzto1GHz 1GHzto12.75GHz AbsoluteMaximumRFInputPower Impedance: FCCID: Certifications Unitofmeasure MHz MHz KHz dBm dBm dB dB dB dB usec dBm dBm 700MHz 779805 769775 12.5/25/75 32 27±1 33±2 90 0-30 5 9 35 -13 FCCCompliance dBm FCCCompliance dBm -10 ohm 50 RSNPSBG-2AUL FCCPart90 800MHz 806816 851861 12.5/25/75 32 27±1 33±2 90 0-30 5 9 35 -13 FCCCompliance FCCCompliance -10 50 MechanicalSpecifications Dimensions(HxWxD): Weight(Boosteronly): Weight(Boxasshipped): PowerSupply PowerConsumption EnclosureCooling RFConnectors OperatingTemperature OperatingHumidity EnvironmentalClass: Singleband Dualband in(mm) lbs(kg) lbs AC DC W W °F(°C) 21.2x17.2x8.0in(550x436x203mm) 45.9lbs(20.8kg) 53lbs 110AC 50/60Hz 24V 80 100 Convection N-Female -4to+122(-20to+50) 95% Type 4 TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | guardian@tower-iq.com 37 CHAPTER9:SAFETYANDCOMPLIANCE 9.1 FCCCompliance This is a90.219 Class A device. This producthasbeentestedandfoundtocomplywiththeBoosterRequirementsperFCCPart90. Part90SignalBoostersTHISISA90.219CLASSADEVICE WARNING: This is NOT a CONSUMER device. It is designed for installation by FCC LICENSEES andQUALIFIED INSTALLERS. You MUST have an FCC LICENSE or the express consent of an FCC Licenseeto operate this device. You MUST register Class A signal boosters (as defined in 47 CFR 90.219) online atwww.fcc.gov/signal- boosters/registration.Unauthorized use may result in significant forfeiture penalties,includingpenaltiesinexcessof$100,000foreachcontinuingviolation. Unauthorizedusemayresultinsignificantforfeiturepenalties,includingpenaltiesinexcessof$100,000foreach continuingviolation. 15.105:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,pursuanttopart15oftheFCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Thisequipmentgenerates,usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particularinstallation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning theequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures: · Reorientorrelocatethereceivingantenna · Increasetheseparationbetweentheequipmentandreceiver. · Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected · Consultthedealeroranexperiencedradio/TVtechnicianforhelp. WARNING: CHANGES OR MODIFICATIONS NOTEXPRESSLYAPPROVEDBYTOWERIQCOULDVOIDTHEUSER'SA UTHORITYTOOPERATETHEEQUIPMENT. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | guardian@tower-iq.com 38 CHAPTER10:WARRANTY Forquestionsregardingyourwarranty, contactaTowerIQrepresentativeat844-626-7638oremailguardian@tower-iq.com. 10.1 WarrantyPeriods Yourwarrantyincludesthefollowingperiods: Three-YearProductWarranty:TowerIQproductsarecoveredunderathree- yearproductwarrantyfromthedateofpurchase.Thisprotectsthecustomerfromanydefectsorproblemstheproductmayhavethataresolelythefault ofTowerIQ.Incorrectinstallationormisusewillvoidthiswarranty.Uponthereturnofadefectiveproduct,TowerIQwillissuethecustomeraworking replacement.Allreturnedpackages shouldcontainallproductsdistributed. 10.2 Three-YearProductWarranty TowerIQ warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specificationsaresubjecttochange.Thethree- yearwarrantyonlyappliestoproductsmeetingthelatestFCCCertificationGuidelinesstatedon2/20/2013andgoingintoeffectApril30,2014.Atwo- yearwarrantyappliestoanyproductsmanufacturedbeforeMay1,2014. Productsreturnedbycustomersmustbeintheiroriginal,un-modifiedcondition,shippedintheoriginalorprotectivepackagingwith proof-of- purchase documentation enclosed, and a Return Merchandise Authorization (RMA) number printed clearly on theoutsideoftheshipping container. Buyers may obtain an RMA number for warranty returns by calling the TowerIQ Return Department toll-free at 1-888-365- 6283.AnyreturnsreceivedbyTowerIQwithoutanRMAnumberclearlyprintedontheoutsideoftheshippingcontainerwillbereturnedto sender. In order to receive full credit for signal boosters, all accessories originally included in the signal booster box must bereturnedwiththesignalbooster.(TheBuyerdoesnotneedtoincludeaccessoriessoldinadditiontothesignalbooster,suchasantennasorcables.) This warranty does not apply to any product determined by TowerIQ to have been subjected to misuse, abuse, neglect, ormishandlingthataltersor damagestheproduct'sphysicalorelectronicproperties. TowerIQwarrantstotheBuyerthateachofitsproducts,whenshipped,willbefreefromdefectsinmaterialandworkmanship,andwill perform in full accordance with applicable specifications. The limit of liability under this warranty is, at TowerIQ's option, to repairor replace any product or part thereof which was purchased up to THREE YEARS after May 1, 2014 or TWO YEARS for productspurchased before May 1, 2014, as determined by examination by TowerIQ, prove defective in material and/or workmanship. Warrantyreturns must first be authorized in writing by TowerIQ. Disassembly of any TowerIQ product by anyone other than an authorizedrepresentative of TowerIQ voids this warranty in its entirety. TowerIQ reserves the right to make changes in any of its products withoutincurringanyobligationtomakethesamechanges onpreviouslydeliveredproducts. As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned toTowerIQforrepair,andTowerIQwillpaythereturnshippingwiththeexceptionofproductsreturnedfromoutsidetheUnitedStates,inwhichcase theBuyerwillpaytheshippingcharges. TheBuyerwillpaythecostofinspectingandtestinganygoodsreturnedunderthewarrantyorotherwise,whicharefoundtomeet theapplicablespecificationsorwhicharenotdefectiveor not coveredbythiswarranty. ProductssoldbyTowerIQshallnotbeconsidereddefectiveornon- conformingtotheBuyer'sorderiftheysatisfactorilyfulfilltheperformancerequirementsthatwerepublishedintheproductspecificationliterature, orinaccordancewithsamplesprovidedbyTowerIQ.Thiswarrantyshallnotapplytoanyproductsorpartsthereofwhichhavebeensubjecttoaccident,ne gligence,alteration, abuse,ormisuse.TowerIQmakesnowarrantywhatsoeverinrespecttoaccessoriesorpartsnotsuppliedbyit. 10.3 LimitationsofWarranty,DamagesandLiability EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, ORREPRESENTATIONS,WHETHEREXPRESSEDORIMPLIED, INLAWORINFACT,ORALORINWRITING. TOWERIQAGGREGATELIABILITYINDAMAGESOROTHERWISESHALLNOTEXCEEDTHEPAYMENT,IFANY,RECEIVEDBYCELLPHONE-MATE, INC. FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED, AS THE CASE MAY BE,WHICH IS THE SUBJECT OF CLAIM OR DISPUTE. IN NO EVENT SHALL TOWERIQ BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL,ORSPECIALDAMAGES,HOWSOEVER CAUSED. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | guardian@tower-iq.com 39 AllmattersregardingthiswarrantyshallbeinterpretedinaccordancewiththelawsoftheStateofCalifornia,andanycontroversythatcannotbesettled directlyshallbesettledbyarbitrationinCaliforniainaccordancewiththerulesthenprevailingoftheAmerican ArbitrationAssociation,andjudgmentupontheawardrenderedmaybeenteredinanycourthavingjurisdictionthereof.Ifoneormoreprovisionsprovi dedhereinareheldtobeinvalidorunenforceableunderapplicablelaw,thensuchprovisionshallbeineffectiveandexcludedtotheextentofsuchinvalidi tyorunenforceabilitywithoutaffectinginanywaytheremainingprovisionshereof. WARNING:E911locationinformationmaynotbeprovidedormaybeinaccurateforcallsservedBYUSINGTHISDEVICE. 1609 Park 370 Place, Hazelwood, MO 63042 844-626-7638 www.toweriq.nyc TowerIQhasmadeagoodfaithefforttoensuretheaccuracyoftheinformationinthisdocumentanddisclaimstheimpliedwarrantiesofmerchantability andfitnessforaparticularpurposeandmakesnoexpresswarranties,exceptasmaybestatedinitswrittenagreementwithandforitscustomers.TowerI Qshallnotbeheldliabletoanyoneforanyindirect,specialorconsequentialdamagesduetoomissionsorerrors.Theinformationandspecificationsinthi sdocumentaresubjecttochangewithoutnotice. ©2020.AllRightsReserved.Alltrademarksandregisteredtrademarksaretheproperty of theirrespectiveowners. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | guardian@tower-iq.com 40 TowerIQ, Inc 1609 Park 370 Place, Hazelwood, MO 63042,USA 844-626-7638|ww.toweriq.nyc TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | guardian@tower-iq.com 41Acrobat Distiller 9.3.3 (Windows)