HP Smart Tank 6000 Series Setup and Reference Guide

Prepare Printer

1. Remove all tape and packing materials. Close the scanner lid after opening.
2. Lift the ink access door by the side latch. Remove all cardboard, then close the ink access door.
3. Plug in and turn on the printer.

Choose an option to continue printer setup

Option 1: Guided setup with HP Smart

Go to 123.hp.com on a mobile device or computer to install HP Smart. This software provides animations to help you connect to Wi-Fi, fill ink tanks, install printheads, load paper, and perform printhead alignment. HP Smart has everything you need to finish setup.

(Scan the QR code or visit 123.hp.com for app downloads)

Option 2: Manual setup

Follow illustrations in this guide to set up the hardware, then use HP Smart software to connect to Wi-Fi and finish setup.

1 Open the ink bottles

For ink bottles with screw-cap: Twist open the cap.

For ink bottles with flip-cap: Twist open the cap and remove the seal. Replace the cap. Flip open the top of the cap.

2 Fill the ink tanks

1. Open the ink access door and tank covers.
2. Open the cap of the ink tank to be filled.
3. Place the opened bottle upside down on the tank. The screw-cap bottle will click into place. Let the ink drain into the tank.
4. Close the bottle cap, tank cap, and tank cover. Repeat the above steps as needed to fill other tanks.
5. When tanks are filled, close the ink access door securely and wait for approximately 15 seconds. ⚠️ Make sure to close the ink access door so the printer can detect ink, before you install printheads.

Note: If there is leftover ink, keep the bottle upright in a cool and dry place.

3 Install printheads

You must fill the ink tanks before installing printheads. Install the printheads when prompted on the printer control panel.

1. Lift the ink access door and wait for the carriage to move to center and stop.
2. Press the blue button to open the printhead cover.
3. Remove and discard the orange guard. Handle carefully to avoid ink stains.
4. Remove the orange cap and protective tape on both printheads. ⚠️ Do not touch the electric contacts or print nozzles under the tape.
5. Insert the printheads and click into place.
6. Close the printhead cover and the ink access door.

4 Load paper

1. Open the paper tray.
2. Slide out the guides.
3. Load unused Letter or A4 paper and adjust the guides. Close the tray.

5 Print and scan alignment page

1. Wait for the printhead alignment page to print. Open the scanner lid and place the printed page face-down on the scanner glass, aligned to the indicated corner. ⚠️
2. Close the scanner lid. Press the blinking copy button on the printer control panel to scan the page.

6 Install HP Smart software

Install HP Smart software from 123.hp.com on a computer or mobile device. HP Smart will help you connect to a network and start printing.

(Scan the QR code or visit hp.com/support/printer-setup for setup information and videos)

Printer features

The printer includes the following components:

• Control panel: The main interface for printer operations.
• Ink tanks: Reservoirs for holding ink.
• Output tray: Where printed pages are delivered.
• Paper tray: Holds the paper to be printed.
• Removable dust cover: (on some printer models) Protects internal components.
• Scanner lid: Covers the scanner glass.
• Ink access door: Provides access to the ink tanks and printheads.

Control panel

The control panel features buttons and lights for operating the printer.

• Power button/light: Turns the printer on or off.
• Color Copy button/light: Press to start a color copy job.
• Black Copy button/light: Press to start a black-and-white copy job. Note: To increase the number of copies, press the desired button multiple times or press and hold.
• Open Lid light: Indicates the scanner lid is open.
• Attention light ⚠️: Indicates problems with paper, ink, or printheads.
• Wi-Fi button/light: Turns Wi-Fi capability on or off. The Wi-Fi light shows the wireless status.
• Information button/light ℹ️: Press to print a summary of printer settings and status.
• Resume button/light ⬇️: Resumes a paused print job.
• Cancel button ❌: Cancels the current print job.

Display icons

• Media related issues: Including out of paper.
• E1/E2: Paper size mismatch.
• E3: Carriage jam.
• E4: Paper jam.
• E7: Out of ink.
• Wi-Fi disconnected: Restart setup mode.
• Ink related issues: Including low on ink.
• Printheads related issues: Note: Do not open the printhead cover unless instructed to do so.

Potential Issue: Printer Wi-Fi setup mode timed out

Solution: If the Wi-Fi light is off, the printer might not be in Wi-Fi setup mode. Restart Wi-Fi setup mode:

1. If the control panel is not lit, press any button to wake the printer.
2. Press and hold [Power button] for 5 seconds until the control panel buttons light up.
3. Press and hold [Wi-Fi button] and [Resume button] for 5 seconds until the Wi-Fi light blinks blue.
4. Wait for one minute. Close and reopen HP Smart, and then try connecting again.

Potential Issue: Computer or mobile device too far from printer

Solution: Move your computer or mobile device closer to the printer. Your device might be out of range of the printer's Wi-Fi signal.

Potential Issue: Computer connected to a Virtual Private Network (VPN) or remote work network

Solution: Disconnect from a VPN before installing HP Smart software. You can't install apps from the Microsoft Store when connected to a VPN. Connect to the VPN again after finishing printer setup. Note: Consider your location and the security of the Wi-Fi network before disconnecting from a VPN.

Potential Issue: Wi-Fi turned off on computer (computer connected by Ethernet)

Solution: If your computer is connected by Ethernet, turn on the computer's Wi-Fi while setting up the printer. Disconnect the Ethernet cable temporarily to complete setup over Wi-Fi.

Potential Issue: Bluetooth is turned off on your computer or mobile device

Solution: Turn on Bluetooth for the computer or mobile device being used to complete printer setup. For mobile devices, turn on Location services also. Bluetooth and Location help the software find your network and printer. Note: Your location is not being determined and no location information is being sent to HP as part of the setup process.

Potential Issue: Location is turned off on your mobile device

Solution: Turn on Location services for your mobile device. Bluetooth and Location help the software find your network and printer. Note: Your location is not being determined and no location information is being sent to HP as part of the setup process.