U2C-AIR Wireless CarPlay Adapter

Precautions

Notice to all users: This wireless CarPlay activator is for converting wired CarPlay to wireless only, supporting original car units equipped with OEM wired CarPlay, and aftermarket radios such as for Sony, Boss, Alpine, Pioneer, JVC, Kenwood, etc.

Notice for Update: Please follow the Upgrade Instruction steps by steps to avoid some trouble caused by the upgrade failure. It's unnecessary to upgrade it in most cases when the adapter works properly.

Connection Diagram

1. Connect to the USB Data Port

A textual description of the diagram shows a phone labeled 'CarPlay' with a Wi-Fi symbol, connected wirelessly to two adapter devices labeled 'Type A' and 'Type C'. 'Type A' is shown plugged into a 'USB A Data Port' in a car's interior. 'Type C' is shown plugged into a 'USB C Sync Port' in a car's interior.

NOTE! The adapter should be plugged in an Apple CarPlay-enabled USB port when there are multi-USB ports in your car.

Connection Steps

2. Activate CarPlay with iPhone

A textual description of the first step shows a car's infotainment screen with 'CarPlay' selected in the settings menu, and a phone with a Bluetooth symbol indicating a wireless connection.

1. Select the CarPlay mode as preference in the vehicle setting if available.

A textual description of the second step shows a phone's Bluetooth settings screen where a device named 'smartBox-XXXX' is being searched for and connected. The screen indicates pairing and syncing, followed by a 'Use Carplay' option.

2. Turn on the Bluetooth of the iPhone, search for the Bluetooth Device name: 'smartBox-XXXX'. Pair it and allow the Sync, finally click 'Use Carplay'.

A textual description of the third step shows a phone displaying the CarPlay interface, with a Wi-Fi symbol indicating a wireless connection to the car's infotainment system.

3. After the connection, please wait for a few seconds and CarPlay interface will be shown.

NOTE! Before pairing to a new iPhone, please disconnect the currently connected phone from WiFi and Bluetooth.

Firmware Update

1. Connect to this 'smartBox-XXXX' Wi-Fi device

*If you have connected to the wireless CarPlay, please disable your iPhone's Bluetooth, and join this 'smartBox-XXXX' Wi-Fi device at first;

Join this [smartBox-xxxx] Wi-Fi device with password '88888888' (Press 'Connect' when there is a notification about no internet access).

2. Press Update

Enter IP address '192.168.1.101' on Safari browser, slide down the IP setting page, and press 'Update' on the bottom of the IP setting page.

A textual description of the update screen shows 'Online Update', 'New version is available', and an 'Update' button.

NOTE! Please don't remove the activator until the light stop flashing. Otherwise, it will get damaged!

3. Forget this Wi-Fi device

Forget this 'smartBox-XXXX' Network after the upgrade finished, and plug the activator back to your car.

Questions & Answers

Q1: There is no sound out while making a phone call.

A: For the Calling problem, it should be due to the Bluetooth secondary connection. You can check whether your iPhone has pressed twice the Bluetooth device 'smartBox-XXXX' in 'Connected' status in the settings. If yes, then you cannot hear any sound when making a call. After CarPlay entering to the driving mode, all the Bluetooth devices (including smartBox-XXXX Bluetooth device) on the iPhone should show 'not connected', as image. You can try to forget all the Bluetooth devices in your iPhone's Bluetooth setting, and pair the 'smartBox-XXXX' again.

A textual description of the first image shows iPhone Bluetooth settings with 'AutoPlay-7088' and 'smartBox-9EBC' listed as 'Not Connected'. The second image shows the CarPlay interface with 'iPhone' selected as the audio source.

Q2: Sometimes won't connect, car screen freezes in Carplay interface.

A: Regarding this connection frozen issue, you can try to optimize the connection by resetting both the iPhone and the car once:

1. Unplug the wireless carplay adapter from USB port first;
2. Reset your car unit audio system;
3. Select the CarPlay mode as preference in the vehicle setting if your car has relevant settings;
4. Forget all the Bluetooth devices in your iPhone settings & car unit, (please also check forget the WiFi device 'smartBox-XXXX');
5. Restart your car engine, plug the adapter and pair 'smartBox-XXXX' device again. Wireless carplay will resume normal connection.

Sometime several times fail carplay connections will change car audio system & iPhone preference, causes data transmission errors. And each time restarting your iPhone & car unit can optimize the CarPlay connection.

If the problem persists, please do not hesitate to contact the 'support@proaok.com' mail to our technical team. The technician will offer you a more professional solution.

Q3: The sound often cuts out/gets staticky.

A: Please check whether all Bluetooth devices in iPhone settings (including 'smartBox' and car's Bluetooth) display 'Not Connected' after switching to CarPlay mode. If not, please disconnect the connected BT device manually. There is an Audio streaming mode settings on the IP setting page, you can try to switch to other modes for your car.

Setting steps:

1. Please connect the iPhone to the box Wi-Fi 'smartBox-XXXX', password: 88888888, then enter the upgrade Safari browser, enter the IP address: 192.168.1.101, and enter the setting page.
2. Switching the Audio streaming mode to 'Mode 1-3' for your car and press 'OK'. (As attached image)
3. Please forget the 'smartBox-XXXX' network first after the settings, and replug the wireless activator for the Bluetooth pair.

A textual description of the image shows iPhone settings with 'Audio streaming mode' set to 'Default'. Another part of the image shows an IP address '192.168.1.101' with options for 'Default', 'Mode 1', 'Mode 2', 'Mode 3'.

Q4: How do I connect to wireless Carplay using another iPhone ?

A: For the multiple iPhones connection, the U2C-Air can remember multiple iPhones which have connected but will only connect the last mobile automatically for wireless CarPlay. When you need to use a 2nd iPhone for connection, it needs to turn off the last mobile's Bluetooth & Wi-Fi function (or not in the car), and then press the 'smartBox-XXXX' Bluetooth device again in your 2nd iPhone Bluetooth setting. It usually takes 5-15 seconds for the 2nd time connection entering to the wireless CarPlay interface.

Q5: Why Carplay stays connected after getting out of the car ?

A: For some models encountering this issue, it is due to when the vehicle engine is turned off, the power supply will remain powered for a short time from the car's USB data port; the adapter is not set to turn off automatically. So wireless Apple CarPlay will continue to run for a while then turn off. You can turn off Wi-Fi manually to disconnect wireless CarPlay immediately.

Q6: How to get more help when I encounter other connection issues?

A: Please send an email to our official after-sales mail 'support@proaok.com'. Subscribe the issue you have encountered. Further information & photos are helpful for our technicians to identify the cause of the problem:

• Screenshots of the iPhone's Bluetooth&Wi-Fi Settings
• Photos of the interface displayed on the car screen
• Operating video if available

A textual description of the 'Problem Description' form shows fields for 'Car Make', 'Model Name', 'Year', and a text area for 'Detailed description of the problem'. It also mentions that if the firmware doesn't work well with the car, follow the technician's instruction and fill in the car model & year in the IP (192.168.1.101) setting page.