Cococamtech
Owner's Manual for COCOCAM models including: SCSMS-20250604, 5 BSE4MPU, ZY-G1-US 4G Wireless PTZ Security Camera With Rechargeable Battery, ZY-G1-US, 4G Wireless PTZ Security Camera With Rechargeable Battery, PTZ Security Camera With Rechargeable Battery, With Rechargeable Battery, Rechargeable Battery, Battery
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DocumentDocumentE-mail: service@cococam.com Website: www.cococam.com ZY-G1-US SCSMS-20250604 Contents Claim Your Life Warranty Thank you for choosing COCOCAM products. If anything has happened to your product, please contact us for a life warranty. cococam cococam E-mail: service@cococam.com Website: www.cococam.com EN Contents 1.Product details -------------------------------------------------01 2.Install camera ---------------------------------------------------02 3.Install Cococam app -------------------------------------------03 4.Switch on camera ----------------------------------------------05 5.Add camera -----------------------------------------------------05 6.Device menu ----------------------------------------------------08 7.PIR detec on ----------------------------------------------------10 8.Alarm push no on and playback --------------------10 9.Best condi ons for night vision -----------------------------12 10.Important informa on for reducing false alarms-------12 11.Video playback and micro SD card -----------------------13 5'$BSE4MPU DC5V Nano SIM The 4G camera has a built-in 7-day unlimited data SIM card. 2. Install camera -02- 3. Install Cococam app Search "Cococam" in the app store or on GooglePlay or scan the QR code to download and install the app on your phone. -03- NOTE: Please turn on two permissions below when you use this app for the first time. 1. Allow Cococam access to mobile cellular data and wireless LAN, or you will be unable to add the camera. 2. Allow Cococam to receive push messages, or the phone will not receive notifications when motion is detection or the audible alarm is triggered. 3.1 Register account: New users need to register by e-mail. Click "Register" and follow the steps to complete registration and log in. 3.2 Help and feedback For product issues or questions, please email service@cococam.com with your product model number. We will reply to you within 24 hours. -04- 4. Switch on camera Press the power button for five seconds to turn the camera on. lf it does not power on, please plug in the DC5V 1A/2A power adapter and charge the camera for 15 minutes before trying again. The camera is on when the indicator light below the lens is flashing slowly. 5'$BSE4MPU DC5V Nano SIM 4*. If you want to find the SIM card scan the code to watch the video IUUQTZPVUVCFDPNTIPSUTM2BQ*01G* GFBUVSFTIBSF 5. Add camera Before Using: 1. If using sd card Before power-on,please insert the Micro- sD card (2-128GB). If the Micro - SD card is inserted afterpower-on, detection may fail and the product will need tobe powered on again. 2. Before adding the camera, please turn on the Bluetooth permission and positioning permission of the APP, then turn on the Bluetooth of the phone and start preparing to connect the camera.(Note: Failure to open the APP will cause the camera connection to fail). 3. Insert the SIM card into the camera and turn it on. When the camera indicator light changes from red to blue, it means the camera is successfully connected to the Internet and can be added. If the indicator light changes from red to red and blue, it means there is no network connection. , please contact our after-sales customer service in time for troubleshooting. 4. After resetting the camera, the camera needs to be reconnected to the Internet. Please wait for about 1 minute for the camera indicator light to turn blue and flash and play a voice before scanning the QR code to add the camera. Otherwise, the camera addition may fail. 5. It is recommended that the camera be installed in an open location. If there is signal interference near the camera, it will affect the normal use of the camera. -05- IUUQTZPVUVCF3KGF7O&X -07- 6. Device menu 2 6 5 9 1 4 7 15 16 8 3 18 20 25 24 10 11 12 17 14 13 19 21 23 22 -08- 30 31 27 33 26 28 32 34 36 29 35 37 1. Add camera 2.Camera time 3.Real-time view 4.Multi-screen 5.Camera name 6.Open & hide view 7.Replay 8.Settings menu 9.My device list 10.Messages 11. My profile 12. Camera settings 13.SD and HD options 14. Full screen option 15. Speaker 16. 4G signal 17. Traffic & cloud service recharge entrance 18. Preview 19. Local play 20. Screenshot button 21. Record 22. White light switch 23. Intercom option, long press to talk 24. Motion detection 25. PTZ control 26. Alarm switch 27. Audible and visual alarm 28. Full-color mode 29. Photo album 30. Video replay 31. Playback alarm records 32. Alarm date selection 33. Alarm points selection 34. Screenshots 35. Video record 36. Download videos 37. Delete the day's videos -09- 7. PIR detection PIR Sensor Detection Range PIR "Alarm Setting" is on by default and the default sensitivity is high but it is adjustable: "Device"-"Settings"-"Alarm Setting". The detection distance is 10 meters(32ft). *NOTE: Higher sensitivity offers longer detecting distances, but it will lead to more false alarms. 8. Alarm push notification and playback The battery camera with PIR sensor is not designed for 24/7 hours recording, but with send notifications to the app and save video to the micro SD card or cloud server (for an additional fee) when the PIR sensor detects human body motions. You can watch the videos from wherever you are via the Cococam app. When the PIR sensor is triggered, the camera and its system will activate. 1. There will be an alarm sound in the app. Please allow notifications from the Cococam app in mobile settings and turn on your mobile volume 2. Alarm snapshots and video recordings on micro SD card/cloud storage. Ensure the micro SD card is inserted. -10- -11- 9. Best conditions for night vision Within three meters of the lens will cause infrared rays to concentrate on it and illuminated and the night vision will not work. No matter where the camera is installed, make sure there are no obstacles within three meters of the lens. 10. Important information for reducing false alarms 10.1To reduce false alarms, please: Do not install the camera in a place where there are bright objects or light is directed, including sunshine, bright lamps, etc. Please do not place the camera in a place where vehicles and people often come and go. Keep the camera away from the outlets of air conditioning vents, humidifiers, heat transfer openings, etc. Do not point the camera towards mirrors or glass. -12- 10.2 Surveillance area coverage It's not suggested to keep the PIR sensor facing the path of the moving objects. When installing the camera, the PIR sensor should not be vertically aligned with moving objects, as it may not detect movement. lt is recommended that the camera be tilted at more than 10 degrees to capture all motion. 11. Video playback and micro SD card Video recordings are stored in the micro SD card (not included) or on the cloud. 11.1 Only support 2-128GB 11.2 To ensure a steady recognition rate and micro SD card life, we recommend a Class10 Speed Micro SD Card, Samsung, SanDisk, or Kinston Micro SD Card. 11.3 Check the micro SD card for damage and format it before inserting into the camera. The format must be FAT32 or EXFAT32. 11.4 After you insert the micro SD card into the camera, the memory volume will show in the Cococam app. This means the camera micro SD card is readable. 11.5 If the micro SD card is not readable, contact us for assistance. -13- No. Description Troubleshooting table Solutions and operation 1) Confirm whether the SIM card traffic is sufficient 2) After the camera resets, you hear the "bugu" sound. Wait for one What should I do if the minute before the camera turns to blue light and flashes and plays a 1 camera cannot voice before adding it. be added? 3) Take the camera to an open place before adding it. There may be signal interference in a narrow environment. 4) Please contact our 24-hour customer service to solve it for you as soon as possible. 2 How do you reset to default? 1) Press and hold the reset button for five seconds. 2) Listen for the "bugu" sound. 3) Watch for the red light flashing slowly. It is best to install the camera in an open space. There should be no Camera access always signal interference nearby, otherwise it will affect the normal online 3 appears offline? operation of the camera. If the 4G signal base station in the installation area is far away, it will also affect the camera's normal online operation. Why do you receive 1) The camera needs time to wake up and people are moving too fast. 4 pictures without 2) Objects with dissipative heat may be detected by PIR. If this people in them? happens, lower the sensitivity of the PIR alarm. 5 Why am I receiving frequent alarms? The environment or the number of vehicles where you have installed the camera triggers the cameras frequently. Change the camera alarm sensitivity to "low". How are people passing The PIR inspection area has a range limitation. lt may be that the 6 without triggering person is too far away or too close, or the person passes quickly in the alarm? the corner of the video and is not detected by the PIR 7 No alarm push Enable notifications from the CocoCam app in the mobile settings. 8 No alarm video recording Insert the micro SD card or enable cloud storage. -14- 9 Short battery life The camera is being awakened too often and should not be placed on the roadside or in the sun. 1) It may be that your phone system version is too low or too high, 10 Cococam app flashbacks resulting in poor compatibility. Uninstall the APP and re-download it. 2) Contact customer service staff with the model number of your camera and the system number of your mobile phone. 1) When registering an account, please ensure you select the correct 11 Unable to register account country. 2) You do not need to enter a verification code. Please follow the process to register your account. Your account and your friend's account must be registered in the same 12 Unable to add friend country or the same area. For example, accounts in Europe and America cannot be friends. -15-